Lincoln Financial CIO: How to build a learning culture – even in a pandemic — from enterprisersproject.com by Ken Solon
Lincoln Financial CIO Ken Solon shares how he’s bringing a virtual perspective to his longtime commitment to prioritizing the people behind the technology

Excerpt (emphasis DSC):

In the spirit of test-and-learn, we created “Lean In and Learn IT,” an interactive digital program that provides a deep dive into one key IT strategy each month. Topics include digital and architecture, agile and DevOps, cloud, big data, and cybersecurity.

Based in our virtual collaboration platform, each topic features a kick-off video followed by a drip of content and interaction, including snackable articles, video clips, quizzes, and prizes to keep the team engaged. The month wraps up with a webcast focused on a key business application of the strategy, featuring subject matter experts both from within the IT organization and our business partners.

The involvement of partners is key, as our surveys tell us that few things motivate our teams as effectively as seeing the impact of their work.

From DSC:
Love their use of “streams of content.”

 

After the Pandemic, a Revolution in Education and Work Awaits — from nytimes.com by Thomas Friedman
Providing more Americans with portable health care, portable pensions and opportunities for lifelong learning is what politics needs to be about post-Nov. 3.

No job, no K-12 school, no university, no factory, no office will be spared. 

Excerpt:

Your children can expect to change jobs and professions multiple times in their lifetimes, which means their career path will no longer follow a simple “learn-to-work’’ trajectory, as Heather E. McGowan, co-author of “The Adaptation Advantage,” likes to say, but rather a path of “work-learn-work-learn-work-learn.”

“Learning is the new pension,” Ms. McGowan said. “It’s how you create your future value every day.”

The most critical role for K-12 educators, therefore, will be to equip young people with the curiosity and passion to be lifelong learners who feel ownership over their education.

 

The Gap Between What C-Suite Leaders Think And What HR Executives And Employees Know About Their Workplaces — from forbes.com by Kathy Caprino

Excerpt:

  • C-suite executives now rank organizational complexity, inadequate skills and employee burnout as the top 3 greatest challenges their businesses will face in the next 2 years, and 84% of CHROs say over the next two years they will prioritize agility and flexibility in the workforce. Yet only 19% of HR executives say their HR function has the proper business acumen or capabilities to do so
  •  74% of executives believe they’re helping their employees learn new skills needed to work during the pandemic yet only 38% of their employees believe the same
  • Despite nearly 80% of C-suite executives say they’re supporting the physical and emotional health of their workers right now, only 46% of employees agree
 

The State of AI in Higher Education — from campustechnology.com by Dian Schaffhauser
Both industry and higher ed experts see opportunities and risk, hype and reality with AI for teaching and learning.

Excerpts:

Kurt VanLehn, the chair for effective education in STEM in the School of Computing, Informatics and Decision Systems Engineering at Arizona State University, knows how challenging it can be people to come up with examples of effective AI in education. Why? “Because learning is complicated.”

Nuno Fernandes, president and CEO of Ilumno, an ed tech company in Latin America, isn’t ready to count adaptive learning out yet, if only because adaptivity has worked in other industries, such as social platforms like Netflix and Amazon, to identify what could work best for the user, based on previous activities and preferred formats of curriculum.

As Ilumno’s Fernandes asserted, AI won’t “substitute for faculty in any of our lifetimes. What it will do is give us tools to work better and to complement what is being done by humans.”

From DSC:
The article is a very balanced one. On one hand, it urges caution and points out that learning is messy and complex. On the other hand, it points out some beneficial applications of AI that already exist in language learning and in matching alumni with students for mentorship-related reasons.

From my perspective, I think AI-based systems will be used to help us scan job descriptions to see what the marketplace needs and is calling for. Such a system would be a major step forward in at least pointing out the existing hiring trends, needed skillsets, job openings, and more — and to do so in REAL-TIME!

Colleges, universities, and alternatives to traditional higher education could use this information to be far more responsive to the needs of the workplace. Then, such systems could match what the workplace needs with courses, microlearning-based feeds, apprenticeships, and other sources of learning that would help people learn those in-demand skills.

That in and of itself is HUGE. Again, HUGE. Given the need for people to reinvent themselves — and to do so quickly and affordably — that is incredibly beneficial.

Also, I do think there will be cloud-based learner profiles…data that each of us control and say who has access to it. Credentials will be stored there, for example. AI-based systems can scan such profiles and our desired career goals and suggest possible matches.

We can change our career goals. We don’t have to be locked into a particular track or tracks. We can reinvent ourselves. In fact, many of us will have to.

 

National Student Clearinghouse Research Center’s Monthly Update on Higher Education Enrollment — as of October 15, 2020 and as referenced late last week by The Chronicle of Higher Education

National Student Clearinghouse Research Center’s Monthly Update on Higher Education Enrollment

From DSC:
The window of opportunity for traditional institutions of higher education to reinvent themselves, become cheaper, and offer more value is beginning to close. The window is still there…but it’s beginning to close.

 

Some resources mentioned by Goldie Blumenstyk out at “The Edge” — in her posting entitled “How to Keep Old Debts From Deterring Returning Students

  • Institute for College Access & Success (Ticas) has just released its annual report on what college graduates owe in student debt
    Excerpt:
    Student Debt and the Class of 2019 is TICAS’ fifteenth annual report on the student loan debt of recent graduates from four-year colleges, documenting changes and variation in student debt across states and colleges. Unless otherwise noted, the figures in this report are only for public and private nonprofit colleges because virtually no for-profit colleges report what their graduates owe.Nationally, more than six in ten (62%) college seniors who graduated from public and nonprofit colleges in 2019 had student loan debt, down from the Class of 2018 (65%). Borrowers from the Class of 2019 owed an average of $28,950, a 0.9 percent decline from the average of $29,200 in 2018, continuing a trend of relatively flat student debt levels in recent years.

The Institute for College Access & Success (Ticas) has just released its annual report on what college graduates owe in student debt. 

 

Solving Stranded Credits: Assessing the Scope and Effects of Transcript Withholding on Students, States, and Institutions — from sr.ithaka.org by Julia Karon, James Dean Ward, Catharine Bond Hill, & Martin Kurzweil

Excerpt:

Attention to the burden of U.S. educational debt, now at $1.7 trillion, has grown in recent years.[1] For too many former postsecondary students—especially Black students—debt they took on to improve their lives and career prospects has instead become a financial hindrance, delaying or undermining their efforts to buy homes, build savings, or provide for their families.[2] The debt burden is especially severe for those who never completed their postsecondary program and therefore did not receive the credentials that might have boosted their careers and incomes enough to justify taking on the debt.

Also see:

  • The pandemic has pushed hundreds of thousands of workers out of higher education — from chronicle.com by Dan Bauman
    Excerpt:
    The work-force that serves much of higher education in America has shrunk by at least 7 percent since Covid-19 arrived on American shores — a staggering, unprecedented contraction, according to federal data. And like the national economic downturn that is running parallel to this unprecedented viral outbreak, much also remains uncertain about what a “recovery” will actually look like for higher education.
 

 

From DSC:
Along these lines…

Sometimes, I think we need to be very careful with Artificial Intelligence (#AI) — which elements of it and which applications of it that we use in our society and which we don’t move forward with. But in the case of cloud-based learning profiles (some might say competency profiles), AI makes sense. Algorithms could make sense. Data mining could make sense.

A cloud-based learning profile might not make sense always to us — as it could be very large indeed. But AI-based algorithms could assist with finding appropriate matches between jobs, competencies, passions, skills, and candidates.

Such services will likely be part of a next-gen learning platform.

 

[Re: online-based learning] The Ford Model T from 1910 didn’t start out looking like a Maserati Gran Turismo from 2021! [Christian]

From DSC:
Per Wikipedia, this is a 1910 Model T that was photographed in Salt Lake City:

The Ford Model T didn't start out looking like a Maserati from 2021!

 

This is what online/virtual learning looks like further down the road. Our journey has just begun.

From DSC:
The Ford Model T didn’t start out looking like a Maserati Gran Turismo from 2021! Inventions take time to develop…to be improved…for new and further innovations and experiments to take place.

Thinking of this in terms of online-based learning, please don’t think we’ve reached the end of the road for online-based learning. 

The truth is, we’ve barely begun our journey.

 


Two last thoughts here


1 ) It took *teams* of people to get us to the point of producing a Maserati like this. It will take *teams* of people to produce the Maserati of online-based learning.

2) In terms of online-based learning, it’s hard to say how close to the Maserati that we have come because I/we don’t know how far things will go. But this I do know: We have come a looooonnnnnggggg ways from the late 1990s! If that’s what happened in the last 20 years — with many denying the value of online-based learning — what might the next 5, 10, or 20 years look like when further interest, needs, investments, etc. are added? Then add to all of that the momentum from emerging technologies like 5G, Augmented Reality, Mixed Reality, Virtual Reality, Artificial Intelligence, bots, algorithms, and more!


From DSC:
To drive the point home, here’s an addendum on late 9/29/20:

Mercedes-Benz Shares Video of Avatar Electric Car Prototype

 

Today’s awkward Zoom classes could bring a new era of higher education — from edsurge.com by Debra Spar

Excerpt:

Indeed, the forced march to Zoom has also forced colleges and universities to wrestle at last with the incipient promise of educational technologies; with the power that was evident, if not yet realized, in the early MOOCs. Much of that power has to do with scale–the ability to take a single course, even a single lecture, and share it across a vast universe of learners. But some also comes from the strange intimacy of the small screen, and from the possibilities of collapsing both time and space.

Office hours, for instance, migrate easily. Bringing in guest speakers works remarkably well, allowing faculty to introduce a wide range of voices into their classroom conversations. On the screen, everyone can see and hear and participate. 

 

Learning from the Living [Class] Room

 

Per this week’s Lecture Breakers Weekly! from Dr. Barbi Honeycutt:

Break up your online lectures with the Watch Party! Here’s how you can do it: 

  • Pre-record your mini-lecture or find a video you want to use for your lesson. 
  • Instead of asking students to watch the video on their own, play it during your synchronous/live class time.
  • Explain to your students that they are watching the video all at the same time and that you will be facilitating the chat and answering their questions as they watch the video together. It’s a watch party!
  • Option: Take the conversation out of Zoom or your LMS. Create a hashtag for your course on Twitter and invite other experts, colleagues, or friends to join the conversation.

Instead of presenting during the synchronous class time, you can now focus completely on managing the chat, prompting discussion, and responding to students’ questions and ideas in real-time. And be sure to record and save the chat for students who couldn’t attend the live session or want to review it later.

From DSC:
This is one of the kind of things that I envisioned with Learning from the living class[room] — a next-generation, global learning platform.

Learners could be watching a presentation/presenter, but communicating in real-time with other learners. Perhaps it will be a tvOS-based app or something similar. But TV as we know it is changing, right? It continues to become more interactive and on-demand all the time. Add videoconferencing apps like Zoom, Cisco Webex Meetings, Blackboard Collaborate, Microsoft Teams, Adobe Connect and others, and you have real-time, continuous, lifelong, relevant/timely, affordable, accessible, up-to-date learning.

Also, you have TEAM-BASED learning. 

Add videoconferencing apps like Zoom, Cisco Webex Meetings, Blackboard Collaborate, Microsoft Teams, Adobe Connect and others, and you have real-time, continuous, lifelong, up-to-date learning.

 

 

 

From DSC:
The perfect storm continues to build against traditional institutions of higher education. The backlash continues to build strength. And there WILL BE change — there’s no choice now. Alternatives to these traditional institutions of higher education continue to appear on the scene.

Over the last several decades, traditional institutions of higher education had the chance to step in and do something. They didn’t take nearly enough action. As in other industries, these days of the Coronavirus just hasten the changes that were already afoot. 

Also see:

  • Alternative Credentials on the Rise — from insidehighered.com by Paul Fain, with thanks to Ryan Craig for this resource
    Interest is growing in short-term, online credentials amid the pandemic. Will they become viable alternative pathways to well-paying jobs?
 

From DSC:
I’ve heard many people mention that what we did throughout K-16 in the spring of 2020 was remote teaching — an emergency response to the Coronavirus. And I would agree with that assessment and verbiage — that was/is very true. It wasn’t online-based learning as many of us have come to know it over the last 20+ years. It didn’t offer a lot of the things that organizations like the Online Learning Consortium (OLC) and Quality Matters have been trying to promote and get us to achieve for years.

But then I hear the expectation that everything has been vastly improved over the summer and suddenly, almost overnight, all teachers, professors, trainers, adjunct faculty members, etc. have become highly proficient in matters involving online-based teaching and learning. In other words, the expectations say that:

  • Students should expect a top-notch experience now that summer is over.
  • Suddenly, Rome was built in a day!

But it wasn’t, and it isn’t.

It takes time and practice to become proficient in how to teach online. That’s the truth. It also takes a great deal of time and investments in hardware, software, tools, training/education/professional development, networking and telecommunications infrastructure, and more. It takes numerous skillsets to do it well. (By the way, that’s why I like to think in terms of team-based content creation and delivery.)

Also, often times, it takes MORE time to teach online than it does to teach in a face-to-face classroom. That is certainly the case for the first time that you will be teaching online. You need to know that going into it. You have to put your course together PLUS learn how to deliver it effectively in an online-based format. You need to learn a variety of tools and related ecosystems. Not a simple, overnight kind of task, I can assure you.

So students, don’t expect your faculty members to become professional online-based teachers overnight Again, it takes time and practice…just like anything we set out to do.

And for you student teachers and Education Departments/Programs out there, keep at it. Don’t dismiss this time as a brief period/phenomenon that will simply go away and we’ll get back to “normal.” Make the necessary adjustments to your curriculum, toolsets, “teacher placements,” and more. Let’s get prepared for the future, come what may.

For higher ed, if you want to continue to use adjunct faculty members to handle a significant amount of the teaching load out there, you will need to better address the training and the $$/reimbursements that you provide to them.

And for all of the teachers, trainers, faculty members — and now even parents and/or guardians — out there, cut yourself some slack, give yourself some grace, and keep trying. One step at a time. Don’t get discouraged.

Also relevant/see:

Build and accelerate beyond the pandemic: Consciously deliver a great online experience for lifelong learners — from evoLLLution.com by Philip Regier

Excerpt:

Today’s learners have high expectations as expert consumers in all aspects of their lives. Higher education needs to create an infrastructure that meets the needs of this tech-savvy demographic. Institutions need to recognize that the online environment is here to stay and is in need of a rebuild in order to deliver the best student experience possible, even post-pandemic. In this interview, Phil Regier discusses the today’s learners’ expectations, scaling a high-quality online environment, and how to build the right infrastructure to support learners in this new and digitized normal.

 

The Digital Experience and the Analog Institution — from evoLLLution.com by Adrian Haugabrook | Executive Vice President and Managing Director of the Horizon Group, Southern New Hampshire University

For decades, higher education had to follow a more rigid structure built for the traditional student—now the minority of the higher ed learner population. Institutions need to rethink their infrastructures to fit non-traditional students, who look for a more flexible and customized digital experience. In this interview, Adrian Haugabrook discusses key elements to redesigning the student experience, higher ed’s responsibility to their consumer and how to create this high-quality experience as we head into a recession.

Excerpt:

The second element would be options and choices. We typically think of the educational process as linear—from point A to point B to point C. But what if it was a cyclical process, one where students are coming in and out of your learning ecosystem in different ways. This is especially true for adult learners. Their demands are very different than those we heard from traditional students. So, how do you provide the right options that allow for positive decision-making and progression?

 

Alternative Credentials, Scaled Degrees, and the New Higher Ed Matthew Effect — from insidehighered.com by Joshua Kim
The potential impact of elite-branded affordable online certificates and degrees on regionally-branded tuition-dependent colleges and universities.

Excerpt:

I pulled those quotes from the 8/10/20 IHE article At Home, Workers Seek Alternative Credentials. Given the crazy times, I’m not sure if that article is getting the attention across higher ed that it deserves. Everyone is entirely focused on the near-term challenges of academic continuity during the pandemic. And that is the right place to be focusing. You can’t plan for the long-term when the short-term is so unstable.

But today, I’m going to ask you to do just that. If you can, step back from thinking about COVID-19 and what is happening to your school in the fall, and give some thought to the medium-to-long-term impact of the rise of alternative credentials and scaled degrees to your institution.

First, let me ask you a question. How does your school balance its books? Where does the money come from?

 

#lifelonglearning #stayingrelevant #reinvent #learning #surviving

 

Speaking of career-related items…also see the powerful commentary out at:

From DSC:
That article reminded me that there are a variety of people working on the “front lines” of this pandemic. 

 
© 2025 | Daniel Christian