intelligent systems

The 2017 Dean’s List: EdTech’s 50 Must-Read Higher Ed Blogs [Meghan Bogardus Cortez at edtechmagazine.com]

On 05/09/2017, in 21st century, active learning, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Augmented Reality (AR), blogs / blogging / vlogging, bots, business side of he, career development, change, changing business models, CMS/LMS, collaboration, colleges, communications, community colleges, competency-based learning/education, computer science, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education reform, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, faculty, flipping -- inverted learning, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, liberal arts, lifelong learning, Mixed Reality (MR), mobile technologies, online learning, pace of change, pedagogy, personalized/customized learning, platforms, reinvent, social learning / networks, strategy, streams of content, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technologies for your home, technology (general), tools, traditional / tradition, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, youth, by Daniel Christian

The 2017 Dean’s List: EdTech’s 50 Must-Read Higher Ed Blogs — from edtechmagazine.com by Meghan Bogardus Cortez
These administrative all-stars, IT gurus, teachers and community experts understand how the latest technology is changing the nature of education.

Excerpt:

With summer break almost here, we’ve got an idea for how you can use some of your spare time. Take a look at the Dean’s List, our compilation of the must-read blogs that seek to make sense of higher education in today’s digital world.

Follow these education trailblazers for not-to-be-missed analyses of the trends, challenges and opportunities that technology can provide.

If you’d like to check out the Must-Read IT blogs from previous years, view our lists from 2016, 2015, 2014 and 2013.

From DSC:
I would like to thank Tara Buck, Meghan Bogardus Cortez, D. Frank Smith, Meg Conlan, and Jimmy Daly and the rest of the staff at EdTech Magazine for their support of this Learning Ecosystems blog through the years — I really appreciate it.

Thanks all for your encouragement through the years!

Brace yourselves: AI is set to explode in higher ed in the next 4 years –from ecampusnews.com by Laura Ascione
As AI grows in the education sector, its impact could be felt in student learning programs, websites and admissions programs

Excerpt:

A new report predicts that artificial intelligence (AI) in the U.S. education sector will grow 47.5 percent through 2021.

The report, Artificial Intelligence Market in the U.S. Education Sector 2017-2021, is based on in-depth market analysis with inputs from industry experts.

One of the major trends surrounding AI and education is AI-powered educational games. Because games have the potential to engage students while teaching them challenging education concepts in an engaging manner, vendors are incorporating AI features into games to enhance their interactivity.

Educational games that include adaptive learning features give students frequent and timely suggestions for a guided learning experience.

From DSC:
I can’t say how many AI-based solutions we’ll see within higher education in the next 4 years…it could be a lot…it could be a little. But it will happen. At some point, it will happen.

The use of AI will likely play a key role in a future organization that I’m calling the Next Amazon.com of Higher Education. AI will likely serve as a foundational piece of what futurist Thomas Frey claims will be the largest company on the internet: “an education-based company that we haven’t heard of yet.” (source)

Web-based learner profiles and blockchain-based technologies should also be on our radars, and are relevant in this discussion.

Also see:

Key questions answered in this report

What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

Q&A: Artificial Intelligence Expert Shares His Vision of the Future of Education — from edtechmagazine.com by Amy Burroughs
Artificial intelligence expert Joseph Qualls believes AI can solve some of the biggest challenges facing higher education — and the change is already underway.

Excerpts:

EDTECH: What AI applications might we see in higher education?

QUALLS: You are going to see a massive change in education from K–12 to the university. The thought of having large universities and large faculties teaching students is probably going to go away — not in the short-term, but in the long-term. You will have a student interact with an AI system that will understand him or her and provide an educational path for that particular student. Once you have a personalized education system, education will become much faster and more enriching. You may have a student who can do calculus in the sixth grade because AI realized he had a mathematical sense. That personalized education is going to change everything.

Will higher ed learn from the world of retail, before the “Next Amazon.com of Higher Education” hits the scene?

On 04/07/2017, in 21st century, 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, business side of he, change, changing business models, corporate / business world, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education, education reform, education technology, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, ideas, intelligent systems, leadership, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, new business models, online learning, personalized/customized learning, platforms, reinvent, society, staying relevant, surviving, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Retailers cut tens of thousands of jobs. Again. — from money.cnn.com by Paul R. La Monica
The dramatic reshaping of the American retail industry has, unfortunately, led to massive job losses in the sector.

Excerpt (emphasis DSC):

The federal government said Friday that retailers shed nearly 30,000 jobs in March. That follows a more than 30,000 decline in the number of retail jobs in the previous month.

So-called general merchandise stores are hurting the most.

That part of the sector, which includes struggling companies like Macy’s, Sears, and J.C. Penney, lost 35,000 jobs last month. Nearly 90,000 jobs have been eliminated since last October.
…
“There is no question that the Amazon effect is overwhelming,” said Scott Clemons, chief investment strategist of private banking for BBH. “There has been a shift in the way we buy things as opposed to a shift in the amount of money spent.”

To that end, Amazon just announced plans to hire 30,000 part-time workers.

From DSC:
One of the reasons that I’m posting this item is for those who say disruption isn’t real…it’s only a buzz word…

A second reason that I’m posting this item is because those of us working within higher education should take note of the changes in the world of retail and learn the lesson now before the “Next Amazon.com of Higher Education*” comes on the scene. Though this organization has yet to materialize, the pieces of its foundation are beginning to come together — such as the ingredients, trends, and developments that I’ve been tracking in my “Learning from the Living [Class] Room” vision.

This new organization will be highly disruptive to institutions of traditional higher education.

If you were in an influential position at Macy’s, Sears, and/or at J.C. Penney today, and you could travel back in time…what would you do?

We in higher education have the luxury of learning from what’s been happening in the retail business. Let’s be sure to learn our lesson.

* Effective today, what I used to call the “Forthcoming Walmart of Education“ — which has already been occurring to some degree with things such as MOOCs and collaborations/partnerships such as Georgia Institute of Technology, Udacity, and AT&T — I now call the “Next Amazon.com of Higher Education.”

Cost. Convenience. Selection. Offering a service on-demand (i.e., being quick, responsive, and available 24×7). <– These all are powerful forces.

P.S. Some will say you can’t possibly compare the worlds of retail and higher education — and that may be true as of 2017. However, if:

the costs of higher education keep going up and we continue to turn a deaf ear to the struggling families/students/adult learners/etc. out there
alternatives to traditional higher education continue to come on the landscape
the Federal Government continues to be more open to financially supporting such alternatives
technologies such as artificial intelligence, machine learning, deep learning continue to get better and more powerful — to the point that they can effectively deliver a personalized education (one that is likely to be fully online and that utilizes a team of specialists to create and deliver the learning experiences)
people lose their jobs to artificial intelligence, robotics, and automation and need to quickly reinvent themselves

…I can assure you that people will find other ways to make ends meet. The Next Amazon.com of Education will be just what they are looking for.

21 bot experts make their predictions for 2017 — from venturebeat.com by Adelyn Zhou

Excerpt:

2016 was a huge year for bots, with major platforms like Facebook launching bots for Messenger, and Amazon and Google heavily pushing their digital assistants. Looking forward to 2017, we asked 21 bot experts, entrepreneurs, and executives to share their predictions for how bots will continue to evolve in the coming year.
…
From Jordi Torras, founder and CEO, Inbenta:
“Chatbots will get increasingly smarter, thanks to the adoption of sophisticated AI algorithms and machine learning. But also they will specialize more in specific tasks, like online purchases, customer support, or online advice. First attempts of chatbot interoperability will start to appear, with generalist chatbots, like Siri or Alexa, connecting to specialized enterprise chatbots to accomplish specific tasks. Functions traditionally performed by search engines will be increasingly performed by chatbots.”

From DSC:
For those of us working within higher education, chatbots need to be on our radars. Here are 2 slides from my NGLS 2017 presentation.

59 impressive things artificial intelligence can do today — from businessinsider.com by Ed Newton-Rex

Excerpt:

But what can AI do today? How close are we to that all-powerful machine intelligence? I wanted to know, but couldn’t find a list of AI’s achievements to date. So I decided to write one. What follows is an attempt at that list. It’s not comprehensive, but it contains links to some of the most impressive feats of machine intelligence around. Here’s what AI can do…

Recorded Saturday, February 25th, 2017 and published on Mar 16, 2017

Description:
Will progress in Artificial Intelligence provide humanity with a boost of unprecedented strength to realize a better future, or could it present a threat to the very basis of human civilization? The future of artificial intelligence is up for debate, and the Origins Project is bringing together a distinguished panel of experts, intellectuals and public figures to discuss who’s in control. Eric Horvitz, Jaan Tallinn, Kathleen Fisher and Subbarao Kambhampati join Origins Project director Lawrence Krauss.

Description:
Elon Musk, Stuart Russell, Ray Kurzweil, Demis Hassabis, Sam Harris, Nick Bostrom, David Chalmers, Bart Selman, and Jaan Tallinn discuss with Max Tegmark (moderator) what likely outcomes might be if we succeed in building human-level AGI, and also what we would like to happen. The Beneficial AI 2017 Conference: In our sequel to the 2015 Puerto Rico AI conference, we brought together an amazing group of AI researchers from academia and industry, and thought leaders in economics, law, ethics, and philosophy for five days dedicated to beneficial AI. We hosted a two-day workshop for our grant recipients and followed that with a 2.5-day conference, in which people from various AI-related fields hashed out opportunities and challenges related to the future of AI and steps we can take to ensure that the technology is beneficial.

(Below emphasis via DSC)

IBM and Ricoh have partnered for a cognitive-enabled interactive whiteboard which uses IBM’s Watson intelligence and voice technologies to support voice commands, taking notes and actions and even translating into other languages.

The Intelligent Workplace Solution leverages IBM Watson and Ricoh’s interactive whiteboards to allow to access features via using voice. It makes sure that Watson doesn’t just listen, but is an active meeting participant, using real-time analytics to help guide discussions.

Features of the new cognitive-enabled whiteboard solution include:

Global voice control of meetings: Once a meeting begins, any employee, whether in-person or located remotely in another country, can easily control what’s on the screen, including advancing slides, all through simple voice commands using Watson’s Natural Language API.
Translation of the meeting into another language: The Intelligent Workplace Solution can translate speakers’ words into several other languages and display them on screen or in transcript.
Easy-to-join meetings: With the swipe of a badge the Intelligent Workplace Solution can log attendance and track key agenda items to ensure all key topics are discussed.
Ability to capture side discussions: During a meeting, team members can also hold side conversations that are displayed on the same whiteboard.

From DSC:

Holy smokes!

If you combine the technologies that Ricoh and IBM are using with their new cognitive-enabled interactive whiteboard with what Bluescape is doing — by providing 160 acres of digital workspace that’s used to foster collaboration (and to do so whether you are working remoting or working with others in the same physical space) — and you have one incredibly powerful platform!

AI Market to Grow 47.5% Over Next Four Years — from campustechnology.com by Richard Chang

Excerpt:

The artificial intelligence (AI) market in the United States education sector is expected to grow at a compound annual growth rate of 47.5 percent during the period 2017-2021, according to a new report by market research firm Research and Markets.

Amazon deepens university ties in artificial intelligence race — from by Jeffrey Dastin

Excerpt:

Amazon.com Inc has launched a new program to help students build capabilities into its voice-controlled assistant Alexa, the company told Reuters, the latest move by a technology firm to nurture ideas and talent in artificial intelligence research.
…
Amazon, Alphabet Inc’s Google and others are locked in a race to develop and monetize artificial intelligence. Unlike some rivals, Amazon has made it easy for third-party developers to create skills for Alexa so it can get better faster – a tactic it now is extending to the classroom.

The WebMD skill for Amazon’s Alexa can answer all your medical questions — from digitaltrends.com by Kyle Wiggers
WebMD is bringing its wealth of medical knowledge to a new form factor: Amazon’s Alexa voice assistant.

Excerpt:

Alexa, Amazon’s brilliant voice-activated smart assistant, is a capable little companion. It can order a pizza, summon a car, dictate a text message, and flick on your downstairs living room’s smart bulb. But what it couldn’t do until today was tell you whether that throbbing lump on your forearm was something that required medical attention. Fortunately, that changed on Tuesday with the introduction of a WebMD skill that puts the service’s medical knowledge at your fingertips.

Addendum:

How artificial intelligence is taking Asia by storm — from techwireasia.com by Samantha Cheh
Excerpt:
Lately it seems as if everyone is jumping onto the artificial intelligence bandwagon. Everyone, from ride-sharing service Uber to Amazon’s logistics branch, is banking on AI being the next frontier in technological innovation, and are investing heavily in the industry.

That’s likely truest in Asia, where the manufacturing engine which drove China’s growth is now turning its focus to plumbing the AI mine for gold.

Despite Asia’s relatively low overall investment in AI, the industry is set to grow. Fifty percent of respondents in KPMG’s AI report said their companies had plans to invest in AI or robotic technology.

Investment in AI is set to drive venture capital investment in China in 2017. Tak Lo, of Hong Kong’s Zeroth, notes there are more mentions of AI in Chinese research papers than there are in the US.

China, Korea and Japan collectively account for nearly half the planet’s shipments of articulated robots in the world.

Artificial Intelligence – Research Areas

(Below emphasis via DSC)

IBM and Ricoh have partnered for a cognitive-enabled interactive whiteboard which uses IBM’s Watson intelligence and voice technologies to support voice commands, taking notes and actions and even translating into other languages.

The Intelligent Workplace Solution leverages IBM Watson and Ricoh’s interactive whiteboards to allow to access features via using voice. It makes sure that Watson doesn’t just listen, but is an active meeting participant, using real-time analytics to help guide discussions.

Features of the new cognitive-enabled whiteboard solution include:

Global voice control of meetings: Once a meeting begins, any employee, whether in-person or located remotely in another country, can easily control what’s on the screen, including advancing slides, all through simple voice commands using Watson’s Natural Language API.
Translation of the meeting into another language: The Intelligent Workplace Solution can translate speakers’ words into several other languages and display them on screen or in transcript.
Easy-to-join meetings: With the swipe of a badge the Intelligent Workplace Solution can log attendance and track key agenda items to ensure all key topics are discussed.
Ability to capture side discussions: During a meeting, team members can also hold side conversations that are displayed on the same whiteboard.

From DSC:

Holy smokes!

If you combine the technologies that Ricoh and IBM are using with their new cognitive-enabled interactive whiteboard with what Bluescape is doing — by providing 160 acres of digital workspace that’s used to foster collaboration (and to do so whether you are working remotely or working with others in the same physical space) — and you have one incredibly powerful platform!

“The Enterprise Gets Smart” + AI principles from the 2017 Asilomar Conference

On 03/24/2017, in 21st century, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, bots, business, Canada, career development, change, changing business models, communications, corporate / business world, corporate universities / corporate training, data related items, emerging technologies, ethics, Europe, Facebook / Meta Platforms, future, game-changing environment, global / globalization, Google, human-computer interaction (HCI), IBM, ideas, India, innovation, intelligent systems, leadership, legislatures / government / legal, liberal arts, morals/values, reinvent, research, robotics, science, society, surviving, UK, United States, vendors, vision/possibilities, by Daniel Christian

The Enterprise Gets Smart
Companies are starting to leverage artificial intelligence and machine learning technologies to bolster customer experience, improve security and optimize operations.

Excerpt:

Assembling the right talent is another critical component of an AI initiative. While existing enterprise software platforms that add AI capabilities will make the technology accessible to mainstream business users, there will be a need to ramp up expertise in areas like data science, analytics and even nontraditional IT competencies, says Guarini.

“As we start to see the land grab for talent, there are some real gaps in emerging roles, and those that haven’t been as critical in the past,” Guarini says, citing the need for people with expertise in disciplines like philosophy and linguistics, for example. “CIOs need to get in front of what they need in terms of capabilities and, in some cases, identify potential partners.”

Asilomar AI Principles

These principles were developed in conjunction with the 2017 Asilomar conference (videos here), through the process described here.

Artificial intelligence has already provided beneficial tools that are used every day by people around the world. Its continued development, guided by the following principles, will offer amazing opportunities to help and empower people in the decades and centuries ahead.

Research Issues

1) Research Goal: The goal of AI research should be to create not undirected intelligence, but beneficial intelligence.

2) Research Funding: Investments in AI should be accompanied by funding for research on ensuring its beneficial use, including thorny questions in computer science, economics, law, ethics, and social studies, such as:

How can we make future AI systems highly robust, so that they do what we want without malfunctioning or getting hacked?
How can we grow our prosperity through automation while maintaining people’s resources and purpose?
How can we update our legal systems to be more fair and efficient, to keep pace with AI, and to manage the risks associated with AI?
What set of values should AI be aligned with, and what legal and ethical status should it have?

3) Science-Policy Link: There should be constructive and healthy exchange between AI researchers and policy-makers.

4) Research Culture: A culture of cooperation, trust, and transparency should be fostered among researchers and developers of AI.

5) Race Avoidance: Teams developing AI systems should actively cooperate to avoid corner-cutting on safety standards.

Ethics and Values

6) Safety: AI systems should be safe and secure throughout their operational lifetime, and verifiably so where applicable and feasible.

7) Failure Transparency: If an AI system causes harm, it should be possible to ascertain why.

8) Judicial Transparency: Any involvement by an autonomous system in judicial decision-making should provide a satisfactory explanation auditable by a competent human authority.

9) Responsibility: Designers and builders of advanced AI systems are stakeholders in the moral implications of their use, misuse, and actions, with a responsibility and opportunity to shape those implications.

10) Value Alignment: Highly autonomous AI systems should be designed so that their goals and behaviors can be assured to align with human values throughout their operation.

11) Human Values: AI systems should be designed and operated so as to be compatible with ideals of human dignity, rights, freedoms, and cultural diversity.

12) Personal Privacy: People should have the right to access, manage and control the data they generate, given AI systems’ power to analyze and utilize that data.

13) Liberty and Privacy: The application of AI to personal data must not unreasonably curtail people’s real or perceived liberty.

14) Shared Benefit: AI technologies should benefit and empower as many people as possible.

15) Shared Prosperity: The economic prosperity created by AI should be shared broadly, to benefit all of humanity.

16) Human Control: Humans should choose how and whether to delegate decisions to AI systems, to accomplish human-chosen objectives.

17) Non-subversion: The power conferred by control of highly advanced AI systems should respect and improve, rather than subvert, the social and civic processes on which the health of society depends.

18) AI Arms Race: An arms race in lethal autonomous weapons should be avoided.

Longer-term Issues

19) Capability Caution: There being no consensus, we should avoid strong assumptions regarding upper limits on future AI capabilities.

20) Importance: Advanced AI could represent a profound change in the history of life on Earth, and should be planned for and managed with commensurate care and resources.

21) Risks: Risks posed by AI systems, especially catastrophic or existential risks, must be subject to planning and mitigation efforts commensurate with their expected impact.

22) Recursive Self-Improvement: AI systems designed to recursively self-improve or self-replicate in a manner that could lead to rapidly increasing quality or quantity must be subject to strict safety and control measures.

23) Common Good: Superintelligence should only be developed in the service of widely shared ethical ideals, and for the benefit of all humanity rather than one state or organization.

Excerpts:
Creating human-level AI: Will it happen, and if so, when and how? What key remaining obstacles can be identified? How can we make future AI systems more robust than today’s, so that they do what we want without crashing, malfunctioning or getting hacked?

Talks:
- Demis Hassabis (DeepMind)
- Ray Kurzweil (Google) (video)
- Yann LeCun (Facebook/NYU) (pdf) (video)
Panel with Anca Dragan (Berkeley), Demis Hassabis (DeepMind), Guru Banavar (IBM), Oren Etzioni (Allen Institute), Tom Gruber (Apple), Jürgen Schmidhuber (Swiss AI Lab), Yann LeCun (Facebook/NYU), Yoshua Bengio (Montreal) (video)
Superintelligence: Science or fiction? If human level general AI is developed, then what are likely outcomes? What can we do now to maximize the probability of a positive outcome? (video)
- Talks:
  - Shane Legg (DeepMind)
  - Nick Bostrom (Oxford) (pdf) (video)
  - Jaan Tallinn (CSER/FLI) (pdf) (video)
- Panel with Bart Selman (Cornell), David Chalmers (NYU), Elon Musk (Tesla, SpaceX), Jaan Tallinn (CSER/FLI), Nick Bostrom (FHI), Ray Kurzweil (Google), Stuart Russell (Berkeley), Sam Harris, Demis Hassabis (DeepMind): If we succeed in building human-level AGI, then what are likely outcomes? What would we like to happen?
- Panel with Dario Amodei (OpenAI), Nate Soares (MIRI), Shane Legg (DeepMind), Richard Mallah (FLI), Stefano Ermon (Stanford), Viktoriya Krakovna (DeepMind/FLI): Technical research agenda: What can we do now to maximize the chances of a good outcome? (video)
Law, policy & ethics: How can we update legal systems, international treaties and algorithms to be more fair, ethical and efficient and to keep pace with AI?
- Talks:
  - Matt Scherer (pdf) (video)
  - Heather Roff-Perkins (Oxford)
- Panel with Martin Rees (CSER/Cambridge), Heather Roff-Perkins, Jason Matheny (IARPA), Steve Goose (HRW), Irakli Beridze (UNICRI), Rao Kambhampati (AAAI, ASU), Anthony Romero (ACLU): Policy & Governance (video)
- Panel with Kate Crawford (Microsoft/MIT), Matt Scherer, Ryan Calo (U. Washington), Kent Walker (Google), Sam Altman (OpenAI): AI & Law (video)
- Panel with Kay Firth-Butterfield (IEEE, Austin-AI), Wendell Wallach (Yale), Francesca Rossi (IBM/Padova), Huw Price (Cambridge, CFI), Margaret Boden (Sussex): AI & Ethics (video)

A smorgasboard of ideas to put on your organization’s radar! [Christian]

On 03/15/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adult learning, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business side of he, career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communications, community colleges, computer science, content development, aggregation, repositories, credentialing, Daniel S. Christian, digital learning, disruption, education, education technology, emerging technologies, experimentation, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), IBM, ideas, immersion, innovation, instructional design, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, machine-to-machine communications, Microsoft, Mixed Reality (MR), MOOCs -- Massive Open Online Courses, Natural Language Processing (NLP), Near Field Communication (NFC), New "Amazon.com" of Higher Education, online learning, online tutoring, pace of change, personalized/customized learning, platforms, reinvent, robotics, RSS, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, teaching & learning, technologies for your home, technology (general), tools, trends, universities, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, by Daniel Christian

From DSC:
At the Next Generation Learning Spaces Conference, held recently in San Diego, CA, I moderated a panel discussion re: AR, VR, and MR. I started off our panel discussion with some introductory ideas and remarks — meant to make sure that numerous ideas were on the radars at attendees’ organizations. Then Vinay and Carrie did a super job of addressing several topics and questions (Mary was unable to make it that day, as she got stuck in the UK due to transportation-related issues).

That said, I didn’t get a chance to finish the second part of the presentation which I’ve listed below in both 4:3 and 16:9 formats. So I made a recording of these ideas, and I’m relaying it to you in the hopes that it can help you and your organization.

Presentations/recordings:

Audio/video recording (187 MB MP4 file)

Again, I hope you find this information helpful.

Thanks,
Daniel

Chatbots — are they on your radar?

On 03/07/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, colleges, communications, community colleges, Daniel S. Christian, emerging technologies, experimentation, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, interactivity, productivity / tips and tricks, universities, by Daniel Christian

From DSC:
Chatbots were another one of the topics I mentioned at the Next Generation Learning Spaces Conference last week. For those of us working within higher education, chatbots need to be on our radars!

An article from today on this:

Using AI Chatbots to Freeze ‘Summer Melt’ in Higher Ed — from campustechnology.com by Sri Ravipati
Excerpt:
Students who accept offers of admission into a college or university don’t always show up for fall enrollment — a phenomenon known as “summer melt.” It’s a problem that Georgia State University (GSU) is all too familiar with: The institution’s summer melt rates have increased from 12 percent to nearly 19 percent in recent years. With traditional methods of reaching students (i.e. snail mail, e-mail and phone calls) producing feeble results, GSU decided to try another approach: smart text messaging.

According to a recent case study, GSU was well aware of the advantages of communicating with students via text messages, but was concerned about the additional workload that text messaging students would place on existing staff. So, the university partnered with AdmitHub, a Boston-based ed tech startup, to test out text-based intervention. AdmitHub works with higher ed institutions to create a virtual “campus coach” that embodies the collective knowledge and unique spirit of a school’s community. It integrates conversational artificial intelligence (AI) with human expertise to guide students to and through college.

One of the slides from my presentation on this:

Reflections on “HarvardX rolls out new adaptive learning feature in online course” [Lestch]

On 02/22/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, attention, change, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, community colleges, computer science, corporate / business world, corporate universities / corporate training, Daniel S. Christian, data related items, distance education, education, education reform, education technology, elearning, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, online learning, online tutoring, passions, pedagogy, personalized/customized learning, platforms, teachers, teaching & learning, training / L&D, United States, by Daniel Christian

HarvardX rolls out new adaptive learning feature in online course — from edscoop.com by Corinne Lestch
Students in MOOC adaptive learning experiment scored nearly 20 percent better than students using more traditional learning approaches.

Excerpt:

Online courses at Harvard University are adapting on the fly to students’ needs.

Officials at the Cambridge, Massachusetts, institution announced a new adaptive learning technology that was recently rolled out in a HarvardX online course. The feature offers tailored course material that directly correlates with student performance while the student is taking the class, as well as tailored assessment algorithms.

HarvardX is an independent university initiative that was launched in parallel with edX, the online learning platform that was created by Harvard and Massachusetts Institute of Technology. Both HarvardX and edX run massive open online courses. The new feature has never before been used in a HarvardX course, and has only been deployed in a small number of edX courses, according to officials.

From DSC:
Given the growth of AI, this is certainly radar worthy — something that’s definitely worth pulse-checking to see where opportunities exist to leverage these types of technologies. What we now know of as adaptive learning will likely take an enormous step forward in the next decade.

IBM’s assertion rings in my mind:

I’m cautiously hopeful that these types of technologies can extend beyond K-12 and help us deal with the current need to be lifelong learners, and the need to constantly reinvent ourselves — while providing us with more choice, more control over our learning. I’m hopeful that learners will be able to pursue their passions, and enlist the help of other learners and/or the (human) subject matter experts as needed.

I don’t see these types of technologies replacing any teachers, professors, or trainers. That said, these types of technologies should be able to help do some of the heavy teaching and learning lifting in order to help someone learn about a new topic.

Again, this is one piece of the Learning from the Living [Class] Room that we see developing.

The Most Innovative Companies of 2017 — from fastcompany.com

Excerpt:

This year marks the 10th edition of the Fast Company World’s Most Innovative Companies ranking. Our reporting team sifts through thousands of enterprises each year, searching for those that tap both heartstrings and purse strings and use the engine of commerce to make a difference in the world. Impact is among our key criteria.

Speaking of innovation, this article is about innovation within the world of higher education:

Crafting an Innovation Landscape — from er.educause.edu by Shirley Dugdale and Brian Strawn

Key Takeaways

As efforts to stimulate innovation spring up across campuses, institutions need a comprehensive planning framework for integrated planning of initiatives to support innovation.
Viewing the campus as an Innovation Landscape, settings for collaborative creative activity — both physical and virtual — infuse the campus fabric and become part of the daily experience of their users.
The Innovation Landscape Framework proposed here serves as a tool that can help coordinate physical planning with organizational initiatives, engage a wide range of stakeholders, and enable a culture of innovation across campus.

IBM to train 25 million Africans for free to build workforce [Prinsloo] <-- & how this relates to a piece of the vision that I'm tracking

On 02/10/2017, in 21st century, 24x7x365 access, Africa, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, career development, cloud-based computing / apps / other cloud-related, collaboration, computer science, corporate / business world, Daniel S. Christian, data related items, digital learning, disruption, emerging technologies, future, future of higher education, game-changing environment, human-computer interaction (HCI), IBM, ideas, India, innovation, intelligent systems, intelligent tutoring, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, online learning, personalized/customized learning, platforms, workplace, by Daniel Christian

IBM to Train 25 Million Africans for Free to Build Workforce — from by Loni Prinsloo
* Tech giant seeking to bring, keep digital jobs in Africa
* Africa to have world’s largest workforce by 2040, IBM projects

Excerpt:

International Business Machines Corp. is ramping up its digital-skills training program to accommodate as many as 25 million Africans in the next five years, looking toward building a future workforce on the continent. The U.S. tech giant plans to make an initial investment of 945 million rand ($70 million) to roll out the training initiative in South Africa…

Also see:

IBM Unveils IT Learning Platform for African Youth — from investopedia.com by Tim Brugger

Excerpt (emphasis DSC):

Responding to concerns that artificial intelligence (A.I.) in the workplace will lead to companies laying off employees and shrinking their work forces, IBM (NYSE: IBM) CEO Ginni Rometty said in an interview with CNBC last month that A.I. wouldn’t replace humans, but rather open the door to “new collar” employment opportunities.

IBM describes new collar jobs as “careers that do not always require a four-year college degree but rather sought-after skills in cybersecurity, data science, artificial intelligence, cloud, and much more.”

In keeping with IBM’s promise to devote time and resources to preparing tomorrow’s new collar workers for those careers, it has announced a new “Digital-Nation Africa” initiative. IBM has committed $70 million to its cloud-based learning platform that will provide free skills development to as many as 25 million young people in Africa over the next five years.

The platform will include online learning opportunities for everything from basic IT skills to advanced training in social engagement, digital privacy, and cyber protection. IBM added that its A.I. computing wonder Watson will be used to analyze data from the online platform, adapt it, and help direct students to appropriate courses, as well as refine the curriculum to better suit specific needs.

From DSC:
That last part, about Watson being used to personalize learning and direct students to appropropriate courses, is one of the elements that I see in the Learning from the Living [Class]Room vision that I’ve been pulse-checking for the last several years. AI/cognitive computing will most assuredly be a part of our learning ecosystems in the future. Amazon is currently building their own platform that adds 100 skills each day — and has 1000 people working on creating skills for Alexa. This type of thing isn’t going away any time soon. Rather, I’d say that we haven’t seen anything yet!

And Amazon has doubled down to develop Alexa’s “skills,” which are discrete voice-based applications that allow the system to carry out specific tasks (like ordering pizza for example). At launch, Alexa had just 20 skills, which has reportedly jumped to 5,200 today with the company adding about 100 skills per day.

In fact, Bezos has said, “We’ve been working behind the scenes for the last four years, we have more than 1,000 people working on Alexa and the Echo ecosystem … It’s just the tip of the iceberg.” Just last week, it launched a new website to help brands and developers create more skills for Alexa.

Source

Also see:

IBM signs MoU with IL&FS to help improve quality of education — from economictimes.indiatimes.com by Neha Alawadhi

“We are trying to make education more personalised and cognitive through this partnership by creating a technology-driven personalised learning and tutoring,” Lula Mohanty, Vice President, Services at IBM, told ET. IBM will also use its cognitive technology platform, IBM Watson, as part of the partnership.

“We will use the IBM Watson data cloud as part of the deal, and access Watson education insight services, Watson library, student information insights — these are big data sets that have been created through collaboration and inputs with many universities. On top of this, we apply big data analytics,” Mohanty added.

Source

Also see:

Most People in Education are Just Looking for Faster Horses, But the Automobile is Coming — from etale.org by Bernard Bull
Excerpt:
Most people in education are looking for faster horses. It is too challenging, troubling, or beyond people’s sense of what is possible to really imagine a completely different way in which education happens in the world. That doesn’t mean, however, that the educational equivalent of the automobile is not on its way. I am confident that it is very much on its way. It might even arrive earlier than even the futurists expect. Consider the following prediction.

IBM Gives Watson a New Challenge: Your Tax Return — from nytimes.com

Alexa got 4,000 new skills in just the last quarter! | DC: What are the teaching & learning ramifications of this?

On 02/03/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, change, communications, Daniel S. Christian, data related items, digital learning, education technology, emerging technologies, future, game-changing environment, higher education, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, lifelong learning, microlearning, platforms, technologies for your home, tools, training / L&D, trends, user experience (UX), vendors, by Daniel Christian

Excerpt from Amazon fumbles earnings amidst high expectations (emphasis DSC):

Aside from AWS, Amazon Alexa-enabled devices were the top-selling products across all categories on Amazon.com throughout the holiday season and the company is reporting that Echo family sales are up over 9x compared to last season. Amazon aims to brand Alexa as a platform, something that has helped the product to gain capabilities faster than its competition. Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter.

Alexa got 4,000 new skills in just the last quarter!

From DSC:
What are the teaching & learning ramifications of this?

By the way, I’m not saying for professors, teachers, & trainers to run for the hills (i.e., that they’ll be replaced by AI-based tools). But rather, I would like to suggest that we not only put this type of thing on our radars, but we should begin to actively experiment with such technologies to see if they might be able to help us do some heavy lifting for students learning about new topics.

“The world’s first smart #AugmentedReality for the Connected Home has arrived. — from thunderclap.it

From DSC:
Note this new type of Human Computer Interaction (HCI). I think that we’ll likely be seeing much more of this sort of thing.

Excerpt (emphasis DSC):

How is Hayo different?
AR that connects the magical and the functional:
Unlike most AR integrations, Hayo removes the screens from smarthome use and transforms the objects and spaces around you into a set of virtual remote controls. Hayo empowers you to create experiences that have previously been limited by the technology, but now are only limited by your imagination.

Screenless IoT:
The best interface is no interface at all. Aside from the one-time setup Hayo does not use any screens. Your real-life surfaces become the interface and you, the user, become the controls. Virtual remote controls can be placed wherever you want for whatever you need by simply using your Hayo device to take a 3D scan of your space.

Smarter AR experience:
Hayo anticipates your unique context, passive motion and gestures to create useful and more unique controls for the connected home. The Hayo system learns your behaviors and uses its AI to help meet your needs.

Also see:

The technology trends that will shape business and society [CB Insights]

On 01/23/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Augmented Reality (AR), biology, bots, change, changing business models, chemistry, communications, convergence, corporate / business world, data related items, emerging technologies, engineering, future, game-changing environment, global / globalization, health, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, mobile learning, mobile technologies, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), pace of change, personalized/customized learning, platforms, robotics, technologies for your home, technology (general), telecommunications, telepresence, the downsides of how people use tech, tools, trends, Virtual Reality (VR) / worlds / learning, by Daniel Christian

Per X Media Lab:

The authoritative CB Insights lists imminent Future Tech Trends: customized babies; personalized foods; robotic companions; 3D printed housing; solar roads; ephemeral retail; enhanced workers; lab-engineered luxury; botroots movements; microbe-made chemicals; neuro-prosthetics; instant expertise; AI ghosts. You can download the whole outstanding report here (125 pgs).

From DSC:
Though I’m generally pro-technology, there are several items in here which support the need for all members of society to be informed and have some input into if and how these technologies should be used. Prime example: Customized babies. The report discusses the genetic modification of babies: “In the future, we will choose the traits for our babies.” Veeeeery slippery ground here.

Below are some example screenshots:

Also see:

CBInsights — Innovation Summit

The New User Interface: The Challenge and Opportunities that Chatbots, Voice Interfaces and Smart Devices Present
Fusing the physical, digital and biological: AI’s transformation of healthcare
How predictive algorithms and AI will rule financial services
Autonomous Everything: How Connected Vehicles Will Change Mobility and Which Companies Will Own this Future
The Next Industrial Age: The New Revenue Sources that the Industrial Internet of Things Unlocks
The AI-100: 100 Artificial Intelligence Startups That You Better Know
Autonomous Everything: How Connected Vehicles Will Change Mobility and Which Companies Will Own this Future

Learning Ecosystems

“The world’s first smart #AugmentedReality for the Connected Home has arrived. [thunderclap.it]

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