human-computer interaction (HCI)

A Manager’s Guide to Augmented Reality [Porter & Heppelmann]

On 11/01/2017, in A/V -- audio/visual, Augmented Reality (AR), business, change, education technology, emerging technologies, game-changing environment, human-computer interaction (HCI), ideas, innovation, society, tools, trends, workplace, by Daniel Christian

A Manager’s Guide to Augmented Reality — from hbr.org by Michael Porter and James Heppelmann
Augmented reality technologies promise to transform how we learn, make decisions, and interact with the physical world. In this package we explain what AR is, how its applications are evolving, and why it’s so important.

Excerpt (emphasis DSC):

Though still in its infancy, AR is poised to enter the mainstream; according to one estimate, spending on AR technology will hit $60 billion in 2020. AR will affect companies in every industry and many other types of organizations, from universities to social enterprises. In the coming months and years, it will transform how we learn, make decisions, and interact with the physical world. It will also change how enterprises serve customers, train employees, design and create products, and manage their value chains, and, ultimately, how they compete.

In this article we describe what AR is, its evolving technology and applications, and why it is so important. Its significance will grow exponentially as SCPs proliferate, because it amplifies their power to create value and reshape competition. AR will become the new interface between humans and machines, bridging the digital and physical worlds. While challenges in deploying it remain, pioneering organizations, such as Amazon, Facebook, General Electric, Mayo Clinic, and the U.S. Navy, are already implementing AR and seeing a major impact on quality and productivity. Here we provide a road map for how companies should deploy AR and explain the critical choices they will face in integrating it into strategy and operations.

10 really hard decisions coming our way — from gettingsmart.com by Tom Vander Ark

Excerpt (emphasis DSC):

Things are about to get interesting. You’ve likely heard that Google’s DeepMind recently beat the world’s best Go player. But in far more practical and pervasive ways, artificial intelligence (AI) is creeping into every aspect of life–every screen you view, every search, every purchase, and every customer service contact.

What’s happening? It’s the confluence of several technologies–Moore’s law made storage, computing, and access devices almost free.

This Venn diagram illustrates how deep learning is a subset of AI and how, when combined with big data, can inform enabling technologies in many sectors. For examples, to AI and big data add:

Robotics, and you have industry 4.0.
Cameras and sensor package, and you have self-driving cars.
Sensors and bioinformatic maps, and you have precision medicine.

While there is lots of good news here–diseases will be eradicated and clean energy will be produced–we have a problem: this stuff is moving faster than civic infrastructure can handle. Innovation is outpacing public policy on all fronts. The following are 10 examples of issues coming at us fast that we (in the US in particular) are not ready to deal with.

Unemployment.
Income inequality.
Privacy
Algorithmic bias.
Access.
Machine ethics.
Weaponization.
Humanity.
Genome editing.
Bad AI.

From DSC:
Readers of this blog will know that I’m big on pulse-checking the pace of technological change — because it has enormous ramifications for societies throughout the globe, as well as for individuals, workforces, corporations, jobs, education, training, higher education and more. Readers of this blog will again hear me say that the pace of change has changed. We’re now on an exponential pace/trajectory (vs. a slow, steady, linear path).

“Innovation is outpacing public policy on all fronts.”

How true this is. Our society doesn’t know how to deal with this new pace of change. How shall we tackle this thorny issue?

For institutions of higher education: Some of the ways to respond to the new, exponential pace of change [Christian]

On 10/18/2017, in 21st century, adult learning, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business, business side of he, career development, change, colleges, community colleges, consortiums, dangers of the status quo, Daniel S. Christian, data related items, digital learning, distance education, education reform, elearning, emerging technologies, expectations, experimentation, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, interaction design, interface design, internet, leadership, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, machine-to-machine communications, Michigan, Mixed Reality (MR), online learning, organizational change, pace of change, parents/guardians, personalized/customized learning, platforms, real-world assignments, reinvent, society, staying relevant, strategy, streams of content, student-related, surviving, technology (general), traditional / tradition, trends, United States, universities, user experience (UX), user interface design, Virtual Reality (VR) / worlds / learning, vision/possibilities, by Daniel Christian

From DSC:
In Part I, I looked at the new, exponential pace of change that colleges, community colleges and universities now need to deal with – observing the enormous changes that are starting to occur throughout numerous societies around the globe. If we were to plot out the rate of change, we would see that we are no longer on a slow, steady, incremental type of linear pathway; but, instead, we would observe that we are now on an exponential trajectory (as the below graphic from sparks & honey very nicely illustrates).

How should colleges and universities deal with this new, exponential pace of change?

1) I suggest that you ensure that someone in your institution is lifting their gaze and peering out into the horizons, to see what’s coming down the pike. That person – or more ideally, persons – should also be looking around them, noticing what’s going on within the current landscapes of higher education. Regardless of how your institution tackles this task, given that we are currently moving at an incredibly fast pace, this trend analysis is very important. The results from this analysis should immediately be integrated into your strategic plan. Don’t wait 3-5 years to integrate these new findings into your plan. The new, exponential pace of change is going to reward those organizations who are nimble and responsive.

2) I recommend that you look at what programs you are offering and consider if you should be developing additional programs such as those that deal with:

Artificial Intelligence (Natural Language Processing, deep learning, machine learning, bots)
New forms of Human Computer Interaction such as Augmented Reality, Virtual Reality, and Mixed Reality
User Experience Design, User Interface Design, and/or Interaction Design
Big data, data science, working with data
The Internet of Things, machine-to-machine communications, sensors, beacons, etc.
Blockchain-based technologies/systems
The digital transformation of business
Freelancing / owning your own business / entrepreneurship (see this article for the massive changes happening now!)
…and more

3) If you are not already doing so, I recommend that you immediately move to offer a robust lineup of online-based programs. Why do I say this? Because:

Without them, your institution may pay a heavy price due to its diminishing credibility. Your enrollments could decline if learners (and their families) don’t think they will get solid jobs coming out of your institution. If the public perceives you as a dinosaur/out of touch with what the workplace requires, your enrollment/admissions groups may find meeting their quotas will get a lot harder as the years go on. You need to be sending some cars down the online/digital/virtual learning tracks. (Don’t get me wrong. We still need the liberal arts. However, even those institutions who offer liberal arts lineups will still need to have a healthy offering of online-based programs.)
Online-based learning methods can expand the reach of your faculty members while offering chances for individuals throughout the globe to learn from you, and you from them
Online-based learning programs can increase your enrollments, create new revenue streams, and develop/reach new markets
Online-based learning programs have been proven to offer the same learning gains – and sometimes better learning results than – what’s being achieved in face-to-face based classrooms
The majority of pedagogically-related innovations are occurring within the online/digital/virtual realm, and you will want to have built the prior experience, expertise, and foundations in order to leverage and benefit from them
Faculty take their learning/experiences from offering online-based courses back into their face-to-face courses
Due to the increasing price of obtaining a degree, students often need to work to help get them (at least part of the way) through school; thus, flexibility is becoming increasingly important and necessary for students
An increasing number of individuals within the K-12 world as well as the corporate world are learning via online-based means. This is true within higher education as well, as, according to a recent report from Digital Learning Compass states that “the number of higher education students taking at least one distance education course in 2015 now tops six million, about 30% of all enrollments.”
Families are looking very closely at their return on investments being made within the world of higher education. They want to see that their learners are being prepared for the ever-changing future that they will encounter. If people in the workforce often learn online, then current students should be getting practice in that area of their learning ecosystems as well.
As the (mostly) online-based Amazon.com is thriving and retail institutions such as Sears continue to close, people are in the process of forming more generalized expectations that could easily cross over into the realm of higher education. By the way, here’s how our local Sears building is looking these days…or what’s left of it.

4) I recommend that you move towards offering more opportunities for lifelong learning, as learners need to constantly add to their skillsets and knowledge base in order to remain marketable in today’s workforce. This is where adults greatly appreciate – and need – the greater flexibility offered by online-based means of learning. I’m not just talking about graduate programs or continuing studies types of programs here. Rather, I’m hoping that we can move towards providing streams of up-to-date content that learners can subscribe to at any time (and can drop their subscription to at any time). As a relevant side note here, keep your eyes on blockchain-based technologies here.

5) Consider the role of consortia and pooling resources. How might that fit into your strategic plan?

6) Consider why bootcamps continue to come onto the landscape. What are traditional institutions of higher education missing here?

7) And lastly, if one doesn’t already exist, form a small, nimble, innovative group within your organization — what I call a TrimTab Group — to help identify what will and won’t work for your institution.

For those seeking to be better communicators/leaders/servants, you need to check out “Communicate Like a True Leader”

On 10/17/2017, in 21st century, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, bots, business, career development, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, community colleges, computer science, corporate / business world, Daniel S. Christian, emerging technologies, engineering, ethics, Facebook / Meta Platforms, global / globalization, hearts -- matters of the heart, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, leadership, liberal arts, marketing/social marketing, Michigan, Microsoft, morals/values, organizational change, pace of change, presentations, productivity / tips and tricks, professional development, relationships, robotics, society, student-related, teachers, teaching & learning, United States, universities, writing, by Daniel Christian

From DSC:
I know Quentin Schultze from our years working together at Calvin College, in Grand Rapids, Michigan (USA). I have come to greatly appreciate Quin as a person of faith, as an innovative/entrepreneurial professor, as a mentor to his former students, and as an excellent communicator.

Quin has written a very concise, wisdom-packed book that I would like to recommend to those people who are seeking to be better communicators, leaders, and servants. But I would especially like to recommend this book to the leadership at Google, Amazon, Apple, Microsoft, IBM, Facebook, Nvidia, the major companies developing robots, and other high-tech companies. Why do I list these organizations? Because given the exponential pace of technological change, these organizations — and their leaders — have an enormous responsibility to make sure that the technologies that they are developing result in positive changes for societies throughout the globe. They need wisdom, especially as they are working on emerging technologies such as Artificial Intelligence (AI), personal assistants and bots, algorithms, robotics, the Internet of Things, big data, blockchain and more. These technologies continue to exert an increasingly powerful influence on numerous societies throughout the globe today. And we haven’t seen anything yet! Just because we can develop and implement something, doesn’t mean that we should. Again, we need wisdom here.

But as Quin states, it’s not just about knowledge, the mind and our thoughts. It’s about our hearts as well. That is, we need leaders who care about others, who can listen well to others, who can serve others well while avoiding gimmicks, embracing diversity, building trust, fostering compromise and developing/exhibiting many of the other qualities that Quin writes about in his book. Our societies desperately need leaders who care about others and who seek to serve others well.

I highly recommend you pick up a copy of Quin’s book. There are few people who can communicate as much in as few words as Quin can. In fact, I wish that more writing on the web and more articles/research coming out of academia would be as concisely and powerfully written as Quin’s book, Communicate Like a True Leader: 30 Days of Life-Changing Wisdom.

To lead is to accept responsibility and act responsibly.
— Quentin Schultze

Oculus Announces $199 Standalone VR Headset [Nafarrete]

On 10/13/2017, in Facebook / Meta Platforms, human-computer interaction (HCI), innovation, tools, Virtual Reality (VR) / worlds / learning, by Daniel Christian

Oculus Announces $199 Standalone VR Headset — from vrscout.com by Jonathan Nafarrete

Excerpt:

‘Oculus Go’ doesn’t require a phone or PC.

Oculus’ biggest event of the year, Oculus Connect 4, kicked off Wednesday morning with an opening keynote reveal from Facebook’s Mark Zuckerberg.

The Facebook owned Oculus unveiled on stage their first standalone VR headset. Dubbed Oculus Go, the VR headset is a all-in one mobile computer, which means you don’t need to slide in your phone or plug it into a beefy gaming PC. There’s also no cords. The best part of it all, Oculus Go is priced at $199 and will be available in 2018.

Also see:

Facebook Adds Live 360° Video and Creative Tools to Spaces — from vrscout.com by Jesse Damiani

Amazon and Microsoft announce Gluon, making deep learning accessible to all developers

On 10/13/2017, in Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, cloud-based computing / apps / other cloud-related, computer science, Google, human-computer interaction (HCI), Microsoft, platforms, programming, by Daniel Christian

AWS and Microsoft announce Gluon, making deep learning accessible to all developers — from news.microsoft.com
New open source deep learning interface allows developers to more easily and quickly build machine learning models without compromising training performance. Jointly developed reference specification makes it possible for Gluon to work with any deep learning engine; support for Apache MXNet available today and support for Microsoft Cognitive Toolkit coming soon.

Excerpt:

SEATTLE and REDMOND, Wash. — Oct. 12, 2017 — On Thursday, Amazon Web Services Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), and Microsoft Corp. (NASDAQ: MSFT) announced a new deep learning library, called Gluon, that allows developers of all skill levels to prototype, build, train and deploy sophisticated machine learning models for the cloud, devices at the edge and mobile apps. The Gluon interface currently works with Apache MXNet and will support Microsoft Cognitive Toolkit (CNTK) in an upcoming release. With the Gluon interface, developers can build machine learning models using a simple Python API and a range of prebuilt, optimized neural network components. This makes it easier for developers of all skill levels to build neural networks using simple, concise code, without sacrificing performance. AWS and Microsoft published Gluon’s reference specification so other deep learning engines can be integrated with the interface. To get started with the Gluon interface, visit https://github.com/gluon-api/gluon-api/.

Microsoft and Amazon struck a brilliant partnership to take on Google in the next big thing for cloud computing — from finance.yahoo.com Business Insider by Julie Bort

Excerpt:

Microsoft and Amazon announced a surprise partnership on Thursday in which they were jointly releasing for free a new software tool for developers called Gluon.
Gluon makes it easier for developers to build AI/machine learning systems, aka apps that can learn.
But there’s another, more important reason this partnership is interesting: it challenges Google in its one big area of dominance.

Virtual Reality: A Great Fit for Employee Onboarding — from trainingindustry.com by Andrew Woodberry

Excerpts:

For jobs that are particularly dangerous or high-stress, introducing employees to the environment through virtual reality is a smart approach. In recent years, companies have created realistic VR applications that they have used to train people from surgeons to firefighters. Virtual reality gives new employees as close an approximation to their new workplace as they can have without actually needing to be physically present. The exposure to the simulated high-stress environment should, theoretically, make the VR users more comfortable when they actually face the real-world equivalent.

Tips for Adding VR to Onboarding

Start with shorter VR onboarding videos.
Add interactivity to generate a more memorable training experience.
Measure the effectiveness of VR onboarding.

From DSC:
I appreciated that the article included the following sentence: “For industries without a lot of change, the VR training modules can be used for numerous years.” This hints at the need to start small and be sure that your content won’t be changing all the time. If it does, VR may not be a good fit. It’s at least something to consider — along with the costs of the hardware to review/experience the training-related content (which are changing all of the time these days…and will likely continue to change for a while yet).

Top 10 Strategic Technology Trends for 2018 — from Gartner Research

Summary

The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.

Key Findings

Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
As people, places, processes and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality and mixed reality will provide more natural and immersive interactions with the digital world.
A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.

Table of Contents

Analysis

Trend No. 1: AI Foundation
Today’s AI Is Narrow AI

Trend No. 2: Intelligent Apps and Analytics
Augmented Analytics Will Enable Users to Spend More Time Acting on Insights

Trend No. 3: Intelligent Things
Swarms of Intelligent Things Will Work Together

Trend No. 4: Digital Twins
Digital Twins Will Be Linked to Other Digital Entities

Trend No. 5: Cloud to the Edge
Edge Computing Brings Distributed Computing Into the Cloud Style

Trend No. 6: Conversational Platforms
Integration With Third-Party Services Will Further Increase Usefulness

Trend No. 7: Immersive Experience
VR and AR Can Help Increase Productivity

Trend No. 8: Blockchain
Blockchain Offers Significant Potential Long-Term Benefits Despite Its Challenges

Trend No. 9: Event-Driven Model
Events Will Become More Important in the Intelligent Digital Mesh

Trend No. 10: Continuous Adaptive Risk and Trust
Barriers Must Come Down Between Security and Application Teams

Gartner Recommended Reading

Also see:

AI, Merging of Digital and Physical Worlds Among Top 10 Tech Trends for 2018 — from campustechnology.com by Joshua Bolkan
Excerpt:
Gartner has released its list of top 10 strategic technology trends for 2018 with a focus for the coming year on technologies related to artificial intelligence and machine learning and those that blend the physical and digital worlds.

1,600 donated Echo Dots say hello to Arizona State engineering students [Lestch]

On 10/09/2017, in A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, colleges, communications, community colleges, digital audio, education technology, emerging technologies, engineering, human-computer interaction (HCI), student-related, tools, United States, universities, voice recognition / voice enabled interfaces, by Daniel Christian

1,600 donated Echo Dots say hello to Arizona State engineering students — from by Corinne Lestch; with thanks to eduwire for their posting on this
ASU says the voice-controlled Amazon devices aren’t just for campus questions — they’re preparing students for future technologies, too.

Excerpt:

ASU students have set up Echo Dots, a hands-free, voice-controlled device the size of a hockey puck, in engineering residence halls.

Students can ask questions about topics ranging from the weather to campus sporting events to library hours to exam schedules.

“We’re continuing to add content as we’re learning what students want to learn about,” Rome said. “So there’s this feedback loop of what students want, and we monitor what questions are being asked.”
…
Amazon donated about 1,600 Dots to engineering students at ASU, so the technology belongs to the students, not to the school. The students can choose to use them or not, said John German, director for media relations and research communications.

“We have the largest engineering school in the country, and one of the things we’re trying to do is teach students the most advanced technology, the kinds of technology that are going to make them competitive in the job market when they get their degrees,” German said. “And voice technology is a field that’s growing. It’s going to play a role in the future.”

“Voice is becoming the new mobile of 10 years ago,” Rome said. “We’ve decided to be an early adopter of this technology.”
…
“There’s going to come some day when students can interact [with ASU’s student portal] via webpage or microphone on their mobile phones,” he said. “We think that’s inevitable.”

CIO Roles in Flux [Bolkan]

On 10/06/2017, in change, corporate / business world, human-computer interaction (HCI), innovation, intelligent systems, IT in HE, leadership, trends, workplace, by Daniel Christian

CIO Roles in Flux — from campustechnology.com by Joshua Bolkan

Excerpt:

Nearly all, 95 percent, of chief information officers expect their positions to be changed or remixed owing to digitalization, according to a new report from technology market research firm Gartner. The two largest changes, according to respondents, will be to become change leaders and to assume increased and broader responsibilities.

“The CIO’s role must grow and develop as digital business spreads, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses,” said Andy Rowsell-Jones, vice president and distinguished analyst at Gartner, in a prepared statement. “While delivery is still a part of the job, much greater emphasis is being placed on attaining a far broader set of business objectives.”

A majority of respondents said that technology trends, particularly cybersecurity and artificial intelligence, will significantly change how they do their jobs in the near term.

Check out these huge announcements from Microsoft’s Windows 10 Mixed Reality Event & Google’s Pixel 2 Event

On 10/04/2017, in A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, collaboration, communities of practice, corporate / business world, corporate universities / corporate training, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Google, human-computer interaction (HCI), innovation, machine-to-machine communications, Microsoft, Mixed Reality (MR), multimedia, music, Natural Language Processing (NLP), technologies for your home, tools, training / L&D, trends, user experience (UX), user interface design, vendors, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Before we get to the announcements in more detail….
can you imagine being a teacher, a professor, or a trainer — with all of the required applications
launched — if you were the presenter in this video at say the 12:45 mark?

If you are at all interesting in emerging technologies and what several pieces
of our future learning ecosystems — and meeting spaces — could easily look like,
you NEED to watch the entire presentation.

Also, they announced
Microsoft’s purchase of AltspaceVR…in virtual reality!
This clip shows them meeting in a virtual space.

The era of Windows Mixed Reality begins October 17 — from blogs.windows.com by Alex Kipman
Samsung unveils Windows Mixed Reality headset, AltSpaceVR joins Microsoft, SteamVR catalog coming to Windows Mixed Reality this holiday.

At an event in San Francisco we unveiled our vision for Windows Mixed Reality, announced SteamVR and AltSpaceVR are coming to Windows Mixed Reality, introduced the new Samsung Odyssey HMD, and kicked off the holiday shopping season by announcing the availability of pre-orders for Windows Mixed Reality headsets at the Microsoft Store.

Also see:

Mixed Reality at Microsoft’s site

Inside VR & AR

Oct 4th, 2017

Microsoft held its long-awaited launch of Windows 10 Mixed Reality yesterday, and while most of the new devices and products had been leaked earlier, there were still some big takeaways. Here are some of them:

Mixed Reality: Microsoft gave a demo of what its new platform will do, covering the AR/VR spectrum with games, apps, and experiences. One such experience is Cliff House, a virtual work space and entertainment room.
Altspace VR: When the pioneering social VR app shut down this summer and was rescued by a “third party,” people wondered who that was. Turns out it was Microsoft, which acquired Altspace VR for an undisclosed amount. The acquisition was announced yesterday.
Steam VR and Halo: Microsoft had previously announced that its new Mixed Reality headsets would support Steam VR titles. Developers can now access that support, and consumers will be able to access it later this year. In addition to the hundreds of VR titles available on Steam, on Oct. 17, Microsoft will offer free downloads of Halo Recruit.
Odyssey and other headsets: The new Windows 10 platform is launching alongside a host of new headsets. In addition to the new Odyssey, which was made in partnership with Samsung, there are other headsets forthcoming from Acer, HP, Dell, Lenovo, and Asus.
2018 Olympics: This was announced previously in June, but yesterday Microsoft briefed the press that Intel is partnering with the International Olympic Committee to bring Windows Mixed Reality experiences to the 2018 games.

Watch the Google Pixel 2 event in 19 minutes — from the verge.com by Natt Garun
The Google Pixel event has wrapped and we got a good look at a bunch of new hardware lineup this year: the second generation of Pixel smartphones, new Google Homes, a Pixelbook, and a surprise new Google camera that uses artificial intelligence to snap pictures and videos of your family. Is it as weird as it sounds? If you missed the keynote where Google presented everything, here’s a recap of everything Google announced in about two hours cut into a 19-minute video so you can see for yourself if these new products will make it to your shopping list this holiday season.
Google Upgrades Virtual-Reality Headset, Debuts Augmented-Reality Features — from bloomberg.com by Mark Gurman
Google is turning Stranger Things characters into adorable augmented reality stickers — from the verge.com by Adi Robertson
Google Pixel 2 and 2 XL announced with water resistance, ‘dual-pixel’ camera, and always-on display — from theverge.com by Jacob Kastrenakes
The 5 biggest announcements from Google’s Pixel 2 event — from theverge.com by Shannon Liao
Google Launches PixelBook Laptop Embedded With its Services — from bloomberg.com by Mark Gurman

100 Data and Analytics Predictions Through 2021 — from Gartner

From DSC:
I just wanted to include some excerpts (see below) from Gartner’s 100 Data and Analytics Predictions Through 2021 report. I do so to illustrate how technology’s impact continues to expand/grow in influence throughout many societies around the globe, as well as to say that if you want a sure thing job in the next 1-15 years, I would go into studying data science and/or artificial intelligence!

Excerpts:

As evidenced by its pervasiveness within our vast array of recently published Predicts 2017 research, it is clear that data and analytics are increasingly critical elements across most industries, business functions and IT disciplines. Most significantly, data and analytics are key to a successful digital business. This collection of more than 100 data-and-analytics-related Strategic Planning Assumptions (SPAs) or predictions through 2021, heralds several transformations and challenges ahead that CIOs and data and analytics leaders should embrace and include in their planning for successful strategies. Common themes across the discipline in general, and within particular business functions and industries, include:

Artificial intelligence (AI) is emerging as a core business and analytic competency. Beyond yesteryear’s hard-coded algorithms and manual data science activities, machine learning (ML) promises to transform business processes, reconfigure workforces, optimize infrastructure behavior and blend industries through rapidly improved decision making and process optimization.
Natural language is beginning to play a dual role in many organizations and applications as a source of input for analytic and other applications, and a variety of output, in addition to traditional analytic visualizations.
Information itself is being recognized as a corporate asset (albeit not yet a balance sheet asset), prompting organizations to become more disciplined about monetizing, managing and measuring it as they do with other assets. This includes “spending” it like cash, selling/licensing it to others, participating in emerging data marketplaces, applying asset management principles to improve its quality and availability, and quantifying its value and risks in a variety of ways.
Smart devices that both produce and consume Internet of Things (IoT) data will also move intelligent computing to the edge of business functions, enabling devices in almost every industry to operate and interact with humans and each other without a centralized command and control. The resulting opportunities for innovation are unbounded.
Trust becomes the watchword for businesses, devices and information, leading to the creation of digital ethics frameworks, accreditation and assessments. Most attempts at leveraging blockchain as a trust mechanism fail until technical limitations, particularly performance, are solved.

…

Education
Significant changes to the global education landscape have taken shape in 2016, and spotlight new and interesting trends for 2017 and beyond. “Predicts 2017: Education Gets Personal” is focused on several SPAs, each uniquely contributing to the foundation needed to create the digitalized education environments of the future. Organizations and institutions will require new strategies to leverage existing and new technologies to maximize benefits to the organization in fresh and
innovative ways.

By 2021, more than 30% of institutions will be forced to execute on a personalization strategy to maintain student enrollment.
By 2021, the top 100 higher education institutions will have to adopt AI technologies to stay competitive in research.

…

Artificial Intelligence
Business and IT leaders are stepping up to a broad range of opportunities enabled by AI, including autonomous vehicles, smart vision systems, virtual customer assistants, smart (personal) agents and natural-language processing. Gartner believes that this new general-purpose technology is just beginning a 75-year technology cycle that will have far-reaching implications for every industry. In “Predicts 2017: Artificial Intelligence,” we reflect on the near-term opportunities, and the potential burdens and risks that organizations face in exploiting AI. AI is changing the way in which organizations innovate and communicate their processes, products and services.

Practical strategies for employing AI and choosing the right vendors are available to data and analytics leaders right now.

By 2019, more than 10% of IT hires in customer service will mostly write scripts for bot interactions.
Through 2020, organizations using cognitive ergonomics and system design in new AI projects will achieve long-term success four times more often than others.
By 2020, 20% of companies will dedicate workers to monitor and guide neural networks.
By 2019, startups will overtake Amazon, Google, IBM and Microsoft in driving the AI economy with disruptive business solutions.
By 2019, AI platform services will cannibalize revenues for 30% of market-leading companies. “Predicts 2017: Drones”
By 2020, the top seven commercial drone manufacturers will all offer analytical software packages.
“Predicts 2017: The Reinvention of Buying Behavior in Vertical-Industry Markets”
By 2021, 30% of net new revenue growth from industry-specific solutions will include AI technology.

…

Advanced Analytics and Data Science
Advanced analytics and data science are fast becoming mainstream solutions and competencies in most organizations, even supplanting traditional BI and analytics resources and budgets. They allow more types of knowledge and insights to be extracted from data. To become and remain competitive, enterprises must seek to adopt advanced analytics, and adapt their business models, establish specialist data science teams and rethink their overall strategies to keep pace with the competition. “Predicts 2017: Analytics Strategy and Technology” offers advice on overall strategy, approach and operational transformation to algorithmic business that leadership needs to build to reap the benefits.

By 2018, deep learning (deep neural networks [DNNs]) will be a standard component in 80% of data scientists’ tool boxes.
By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.
By 2019, natural-language generation will be a standard feature of 90% of modern BI and analytics platforms.
By 2019, 50% of analytics queries will be generated using search, natural-language query or voice, or will be autogenerated.
By 2019, citizen data scientists will surpass data scientists in the amount of advanced analysis
produced.

By 2020, 95% of video/image content will never be viewed by humans; instead, it will be vetted by machines that provide some degree of automated analysis.

Through 2020, lack of data science professionals will inhibit 75% of organizations from achieving the full potential of IoT.

From DSC: Some reflections from the “2017 Workplace Learning Report ” from LinkedIn Learning

On 10/02/2017, in 21st century, bots, business, career development, change, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, elearning, future, game-changing environment, higher education, human-computer interaction (HCI), ideas, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Microsoft, online learning, online media, personalized/customized learning, platforms, reinvent, RSS, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, tools, training / L&D, trends, ubiquitous learning, universities, vendors, vision/possibilities, workplace, by Daniel Christian

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
Etc.

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks would be most beneficial to the organization

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

“And learners are evolving at a quicker pace than the learning programs that support them.”

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

How VR saves lives in the OR [Fink]

On 09/29/2017, in education, health, human-computer interaction (HCI), psychology, telecommunications, telepresence, training / L&D, Virtual Reality (VR) / worlds / learning, visualizing information, workplace, by Daniel Christian

How VR saves lives in the OR — from forbes.com by Charlie Fink

Excerpt:

We see seven themes emerging from new VR and AR apps for health: (1) training (2) education (3) visualization (4) psychology (5) Telehealth and telesurgery (6) screen consolidation and (7) physical training, health, and fitness. This article will focus exclusively on the applications of Virtual Reality – fully replacing the world with a realistic digital simulation of patient-specific anatomy and pathology.

What if we were to tie in Google’s new Job Discovery service in w/ a next gen learning platform? [Christian]

On 09/27/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business side of he, career development, computer science, corporate / business world, cost of getting a degree, Daniel S. Christian, data related items, digital learning, distance education, education technology, elearning, emerging technologies, Facebook / Meta Platforms, future of higher education, game-changing environment, global / globalization, Google, higher education, human-computer interaction (HCI), ideas, innovation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, real-world assignments, reinvent, society, staying relevant, streams of content, student-related, surviving, technologies for your home, tools, TVs, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Google’s jobs AI service hits private beta, now works in 100 languages — from venturebeat.com by Blair Hanley Frank

Excerpt:

Google today announced the beta release of its Cloud Job Discovery service, which uses artificial intelligence to help customers connect job vacancies with the people who can fill them.

Formerly known as the Cloud Jobs API, the system is designed to take information about open positions and help job seekers take better advantage of it. For example, Cloud Job Discovery can take a plain language query and help translate that to the specific jargon employers use to describe their positions, something that can be hard for potential employees to navigate.

As part of this beta release, Google announced that Cloud Job Discovery is now designed to work with applicant-tracking systems and staffing agencies, in addition to job boards and career site providers like CareerBuilder.

It also now works in 100 languages. While the service is still primarily aimed at customers in the U.S., some of Google’s existing clients need support for multiple languages. In the future, the company plans to expand the Cloud Job Discovery service internationally, so investing in language support now makes sense going forward.

From DSC:
Now tie this type of job discovery feature into a next generation learning platform, helping people identify which skills they need to get jobs in their local area(s). Provide a list of courses/modules/RSS feeds to get them started. Allow folks to subscribe to constant streams of content and unsubscribe to them at any time as well.

We MUST move to lifelong, constant learning via means that are highly accessible, available 24×7, and extremely cost effective. Blockchain-based technologies will feed web-based learner profiles, which each of us will determine who can write to our learning profile and who can review it as well.

Addendum on 9/29/17:

Facebook partners with ZipRecruiter and more aggregators as it ramps up in jobs — from techcrunch.com by Ingrid Lunden
Excerpt:
Facebook has made no secret of its wish to do more in the online recruitment market — encroaching on territory today dominated by LinkedIn, the leader in tapping social networking graphs to boost job-hunting. Today, Facebook is taking the next step in that process.
Facebook will now integrate with ZipRecruiter — an aggregator that allows those looking to fill jobs to post ads to many traditional job boards, as well as sites like LinkedIn, Google and Twitter — to boost the number of job ads available on its platform targeting its 2 billion monthly active users.
The move follows Facebook launching its first job ads earlier this year, and later appearing to be interested in augmenting that with more career-focused features, such as a platform to connect people looking for mentors with those looking to offer mentorship.

Learning Ecosystems

A Manager’s Guide to Augmented Reality [Porter & Heppelmann]

Oculus Announces $199 Standalone VR Headset [Nafarrete]

Virtual Reality: A Great Fit for Employee Onboarding [Woodberry]

CIO Roles in Flux [Bolkan]

How VR saves lives in the OR [Fink]

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