heutagogy

What a future, powerful, global learning platform will look & act like [Christian]

On 06/22/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, accessibility / UDL, adult learning, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, assessment, assistive technologies, attention, Augmented Reality (AR), Blockchain, blogs / blogging / vlogging, bots, Bring your own device (BYOD), business side of he, career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, data related items, digital audio, digital learning, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Facebook / Meta Platforms, future, future of higher education, game-changing environment, global / globalization, Google, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, liberal arts, lifelong learning, love of learning, machine-to-machine communications, microlearning, Microsoft, mobile learning, more voice more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, smart classrooms, smart/connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, tablets, teaching & learning, teaching online, technologies for your home, technology (general), telepresence, television, tools, training / L&D, universities, user experience (UX), using teams, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55@gmail.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
A need to display multiple things going on at once, such as:
The SME(s)
An application or multiple applications that the SME(s) are using
Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
The ability to annotate on top of the application(s) and point to things w/in the app(s)
Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

Voice-based commands to drive the system (via Natural Language Processing (NLP))
Language translation (using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
Chatbots
- For learning how to use the system
- For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
- For asking questions within a course
As many profiles as needed per household
(Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
(Optional) Voice recognition to efficiently launch the desired profile
(Optional) Facial recognition to efficiently launch the desired profile
(Optional) Upon system launch, to immediately return to where the learner previously left off
The capability of the webcam to recognize objects and bring up relevant resources for that object
A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

Amazon – personal assistance via Alexa
Apple – personal assistance via Siri
Google – personal assistance via Google Assistant; language translation
Facebook — personal assistance via M
Microsoft – personal assistance via Cortana; language translation
IBM Watson – cognitive computing; language translation
Polycom – videoconferencing
Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
Feedly – RSS aggregator
_________ – for providing backchannels
_________ – for tools to create videocasts and interactive videos
_________ – for blogs, wikis, podcasts, journals
_________ – for quizzes/assessments
_________ – for discussion boards/forums
_________ – for creating AR, MR, and/or VR-based content

DC: 12,000+ skills on Amazon’s new platform — Alexa. What will this new platform mean/deliver?

On 05/18/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, cloud-based computing / apps / other cloud-related, communications, computer science, corporate / business world, corporate universities / corporate training, disruption, education technology, emerging technologies, heutagogy, higher education, homeschooling/homeschoolers, ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, mobile learning, mobile technologies, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, platforms, programming, society, streams of content, technologies for your home, tools, training / L&D, ubiquitous learning, universities, usability, user experience (UX), vendors, voice recognition / voice enabled interfaces, web-based collaboration, youth, by Daniel Christian

From DSC:
There are now more than 12,000+ skills on Amazon’s new platform — Alexa. I continue to wonder…what will this new platform mean/deliver to societies throughout the globe?

From this Alexa Skills Kit page:

What Is an Alexa Skill?
Alexa is Amazon’s voice service and the brain behind millions of devices including Amazon Echo. Alexa provides capabilities, or skills, that enable customers to create a more personalized experience. There are now more than 12,000 skills from companies like Starbucks, Uber, and Capital One as well as innovative designers and developers.

What Is the Alexa Skills Kit?
With the Alexa Skills Kit (ASK), designers, developers, and brands can build engaging skills and reach millions of customers. ASK is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for you to add skills to Alexa. With ASK, you can leverage Amazon’s knowledge and pioneering work in the field of voice design.

You can build and host most skills for free using Amazon Web Services (AWS).

From DSC:
Though slightly older, this article has some solid advice that I think we in higher education need to heed as well.

The Importance of Continuing Education for Digital Leaders — from strategy-business.com by Chris Curran — with thanks to tweets by Cathryn Marsh and G Athanasakopoulos

Excerpt (emphasis DSC):

Whether you’re a newly minted MBA or an experienced leader, you’re always honing your skills and navigating change. And technology is one discipline in which you really can’t afford to stagnate. With digital transformation so central to strategy for most companies, all executives — especially CEOs — must embrace a learning mind-set. Gone are the days you can delegate the job of keeping up with technology to the IT staff.

Chief information officers (CIOs), of course, should regularly brief the management team and the board on new developments, demoing exciting new technology, bringing in external speakers and vendors, and using other tactics that promote tech learning and engagement. But keeping up on technology trends is also the responsibility of every executive. And while that can be daunting given the vast tech landscape and seemingly limitless avenues for learning, it’s also incredibly exciting.

Indeed, the art of continuous learning itself may be the most sought-after skill for tomorrow’s workforce as well as the key to solving tomorrow’s problems.

From DSC:
Tapping into streams of content (via RSS feeds and/or with tools like Google Alerts) is key here. Developing your personal learning networks and your communities of practice are key here. The article also mentions MOOCs and online learning. which I would also add to the list of helpful tools/avenues to pursue.

Veeery interesting. Alexa now adds visuals / a screen! With the addition of 100 skills a day, where might this new platform lead?

On 05/09/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, change, cloud-based computing / apps / other cloud-related, communications, cost of getting a degree, credentialing, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital video, disruption, distance education, education, education technology, emerging technologies, experimentation, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, music, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, smart classrooms, smart/connected TV, streams of content, technologies for your home, telepresence, television, tools, trends, user experience (UX), vendors, virtual tutoring, voice recognition / voice enabled interfaces, web-based collaboration, by Daniel Christian

Amazon introduces Echo Show

The description reads:

Echo Show brings you everything you love about Alexa, and now she can show you things. Watch video flash briefings and YouTube, see music lyrics, security cameras, photos, weather forecasts, to-do and shopping lists, and more. All hands-free—just ask.
Introducing a new way to be together. Make hands-free video calls to friends and family who have an Echo Show or the Alexa App, and make voice calls to anyone who has an Echo or Echo Dot.
See lyrics on-screen with Amazon Music. Just ask to play a song, artist or genre, and stream over Wi-Fi. Also, stream music on Pandora, Spotify, TuneIn, iHeartRadio, and more.
Powerful, room-filling speakers with Dolby processing for crisp vocals and extended bass response
Ask Alexa to show you the front door or monitor the baby’s room with compatible cameras from Ring and Arlo. Turn on lights, control thermostats and more with WeMo, Philips Hue, ecobee, and other compatible smart home devices.
With eight microphones, beam-forming technology, and noise cancellation, Echo Show hears you from any direction—even while music is playing
Always getting smarter and adding new features, plus thousands of skills like Uber, Jeopardy!, Allrecipes, CNN, and more

From DSC:

Now we’re seeing a major competition between the heavy-hitters to own one’s living room, kitchen, and more. Voice controlled artificial intelligence. But now, add the ability to show videos, text, graphics, and more. Play music. Control the lights and the thermostat. Communicate with others via hands-free video calls.

Hmmm….very interesting times indeed.

Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter. (source)

…with the company adding about 100 skills per day. (source)

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

Addendum on 5/10/17:

Everything You Need to Know About Amazon’s New Echo Show Alexa-Enabled Touch Screen Device — from medium.com
Excerpts:
- A touchscreen
- Video calling / intercom
- Music player
- News / Video player
- Cameras
- Skills / Apps
- Shopping

The Future of Jobs and Jobs Training [Rainie & Anderson] DC: What changes should HE make immediately?

On 05/04/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business, business side of he, career development, change, changing business models, colleges, communications, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, creativity, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, emerging technologies, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, New "Amazon.com" of Higher Education, new business models, online learning, online tutoring, organizational change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, trends, vision/possibilities, workplace, by Daniel Christian

The Future of Jobs and Jobs Training — from by Lee Rainie and Janna Anderson
As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands. There are two uncertainties: Will well-prepared workers be able to keep up in the race with AI tools? And will market capitalism survive?

Excerpt:

Machines are eating humans’ jobs talents. And it’s not just about jobs that are repetitive and low-skill. Automation, robotics, algorithms and artificial intelligence (AI) in recent times have shown they can do equal or sometimes even better work than humans who are dermatologists, insurance claims adjusters, lawyers, seismic testers in oil fields, sports journalists and financial reporters, crew members on guided-missile destroyers, hiring managers, psychological testers, retail salespeople, and border patrol agents. Moreover, there is growing anxiety that technology developments on the near horizon will crush the jobs of the millions who drive cars and trucks, analyze medical tests and data, perform middle management chores, dispense medicine, trade stocks and evaluate markets, fight on battlefields, perform government functions, and even replace those who program software – that is, the creators of algorithms.

Several policy and market-based solutions have been promoted to address the loss of employment and wages forecast by technologists and economists. A key idea emerging from many conversations, including one of the lynchpin discussions at the World Economic Forum in 2016, is that changes in educational and learning environments are necessary to help people stay employable in the labor force of the future. Among the six overall findings in a new 184-page report from the National Academies of Sciences, the experts recommended: “The education system will need to adapt to prepare individuals for the changing labor market. At the same time, recent IT advances offer new and potentially more widely accessible ways to access education.”

In the next 10 years, do you think we will see the emergence of new educational and training programs that can successfully train large numbers of workers in the skills they will need to perform the jobs of the future?

From DSC:
The following questions (from the article) might be fodder for initial conversations regarding what changes need to immediately occur within higher education. Those changes might be to establish teams/task forces/etc. charged with answering these kinds of questions.

What are the most important skills needed to succeed in the workforce of the future?
Which of these skills can be taught effectively via online systems – especially those that are self-directed – and other nontraditional settings?
Which skills will be most difficult to teach at scale?
Will employers be accepting of applicants who rely on new types of credentialing systems, or will they be viewed as less qualified than those who have attended traditional four-year and graduate programs?

The following section further supports a vision that I’ve been tracking entitled, “Learning from the Living [Class] Room” — where I see the “New Amazon.com of Higher Education” unfolding. Blockchain-based technologies will likely be involved here.

A diversifying education and credentialing ecosystem: Most of these experts expect the education marketplace – especially online learning platforms – to continue to change in an effort to accommodate the widespread needs. Some predict employers will step up their own efforts to train and retrain workers. Many foresee a significant number of self-teaching efforts by jobholders themselves as they take advantage of proliferating online opportunities.

Respondents see a new education and training ecosystem emerging in which some job preparation functions are performed by formal educational institutions in fairly traditional classroom settings, some elements are offered online, some are created by for-profit firms, some are free, some exploit augmented and virtual reality elements and gaming sensibilities, and a lot of real-time learning takes place in formats that job seekers pursue on their own.

A considerable number of respondents to this canvassing focused on the likelihood that the best education programs will teach people how to be lifelong learners. Accordingly, some say alternative credentialing mechanisms will arise to assess and vouch for the skills people acquire along the way.

DC: Many societies around the globe are looking at massive change coming at them. What changes should those of us working in higher education begin to make — immediately? In the longer term?

These respondents suggest that workers of the future will learn to deeply cultivate and exploit creativity, collaborative activity, abstract and systems thinking, complex communication, and the ability to thrive in diverse environments.

Addendum on 5/6/17:

How to Prepare for an Automated Future — from nytimes.com by Claire Cain Miller
Excerpt:
We don’t know how quickly machines will displace people’s jobs, or how many they’ll take, but we know it’s happening — not just to factory workers but also to money managers, dermatologists and retail workers. The logical response seems to be to educate people differently, so they’re prepared to work alongside the robots or do the jobs that machines can’t. But how to do that, and whether training can outpace automation, are open questions.

From DSC:
After seeing the postings below, it made me wonder:

Will Starbucks, Apple Stores, etc. be “learning hubs” of the future?
i.e., places that aren’t really what we think of as a school, college, or university, but where people can go to learn something with others in the same physical space; such locations will likely tie into online or blended-based means of learning as well.

“Today at Apple” bringing new experiences to every Apple Store

Excerpt:

Cupertino, California — Apple today announced plans to launch dozens of new educational sessions next month in all 495 Apple stores ranging in topics from photo and video to music, coding, art and design and more. The hands-on sessions, collectively called “Today at Apple,” will be led by highly-trained team members, and in select cities world-class artists, photographers and musicians, teaching sessions from basics and how-to lessons to professional-level programs.
…
Apple will also offer special programs for families and educators. Teachers can come together for Teacher Tuesday to learn new ways to incorporate technology into their classrooms, or aspiring coders of all ages can learn how to code in Swift, Apple’s programming language for iOS and Mac apps. Families can join weekend Kids Hour sessions ranging from music making to coding with robots. Small business owners can engage with global and local entrepreneurs in the new Business Circuits program.

We’re creating a modern-day town square, where everyone is welcome in a space where the best of Apple comes together to connect with one another, discover a new passion, or take their skill to the next level.

Apple wants kids to hang out at Apple stores — from qz.com by Mike Murphy

Excerpt:

If you’ve just gotten out of school for the day and want to hang out with your friends before you head home, where would you go? In the US, there’s a near-infinite selection of chain restaurants, coffee shops, diners, bookstores, movie theaters, and comic book stores to choose from. But Angela Ahrendts, Apple’s head of retail, wants the answer to be an Apple store.

Apple is in the process of revamping the look and feel of its retail outlets across the world, and to highlight some of the recent changes (including rebranding the “Genius Bar” to the “Genius Grove” and adding foliage everywhere), Ahrendts gave an interview to CBS This Morning, this morning. Ahrendts told CBS that she will see her work as a success when Generation Z, the catchall term for the generation behind the equally amorphous Millennials, decides of their own volition to hang out at Apple stores. As CBS reported…

What are the ramifications for higher education re: the massive changes beginning to take place due to AI, automation, & robotics?

On 04/13/2017, in 21st century, accreditation, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, business side of he, career development, change, changing business models, colleges, communities of practice, community colleges, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, leadership, learning, learning ecosystem, learning hubs & pods & microschooling, legislatures / government / legal, lifelong learning, Michigan, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, New "Amazon.com" of Higher Education, new business models, online learning, pace of change, passions, reinvent, robotics, society, staying relevant, strategy, student-related, surviving, technologies for your home, the downsides of how people use tech, traditional / tradition, training / L&D, trends, United States, universities, vision/possibilities, workplace, youth, by Daniel Christian

From DSC:
The recent pieces below made me once again reflect on the massive changes that are quickly approaching — and in some cases are already here — for a variety of nations throughout the world.

They caused me to reflect on:

What the potential ramifications for higher education might be regarding these changes that are just starting to take place in the workplace due to artificial intelligence (i.e., the increasing use of algorithms, machine learning, and deep learning, etc.), automation, & robotics?
The need for people to reinvent themselves quickly throughout their careers (if we can still call them careers)
How should we, as a nation, prepare for these massive changes so that there isn’t civil unrest due to soaring inequality and unemployment?

As found in the April 9th, 2017 edition of our local newspaper here:

When even our local newspaper is picking up on this trend, you know it is real and has some significance to it.

Then, as I was listening to the radio a day or two after seeing the above article, I heard of another related piece on NPR. NPR is having a journalist travel across the country, trying to identify “robot-safe” jobs. Here’s the feature on this from MarketPlace.org

What changes do institutions of traditional higher education
immediately need to begin planning for? Initiating?

What changes should be planned for and begin to be initiated
in the way(s) that we accredit new programs?

Keywords/ideas that come to my mind:

Change — to society, to people, to higher ed, to the workplace
Pace of technological change — no longer linear, but exponential
Career development
Staying relevant — as institutions, as individuals in the workplace
Reinventing ourselves over time — and having to do so quickly
Adapting, being nimble, willing to innovate — as institutions, as individuals
Game-changing environment
Lifelong learning — higher ed needs to put more emphasis on microlearning, heutagogy, and delivering constant/up-to-date streams of content and learning experiences. This could happen via the addition/use of smaller learning hubs, some even makeshift learning hubs that are taking place at locations that these institutions don’t even own…like your local Starbucks.
If we don’t get this right, there could be major civil unrest as inequality and unemployment soar
Traditional institutions of higher education have not been nearly as responsive to change as they have needed to be; this opens the door to alternatives. There’s a limited (and closing) window of time left to become more nimble and responsive before these alternatives majorly disrupt the current world of higher education.

Addendum from the corporate world (emphasis DSC):

From The Impact 2017 Conference:

The Role of HR in the Future of Work – A Town Hall

Josh Bersin, Principal and Founder, Bersin by Deloitte, Deloitte Consulting LLP
Nicola Vogel, Global Senior HR Director, Danfoss
Frank Møllerop, Chief Executive Officer, Questback
David Mallon, Head of Research, Bersin by Deloitte, Deloitte Consulting LLP

Massive changes spurred by new technologies such as artificial intelligence, mobile platforms, sensors and social collaboration have revolutionized the way we live, work and communicate – and the pace is only accelerating. Robots and cognitive technologies are making steady advances, particularly in jobs and tasks that follow set, standardized rules and logic. This reinforces a critical challenge for business and HR leaders—namely, the need to design, source, and manage the future of work.

In this Town Hall, we will discuss the role HR can play in leading the digital transformation that is shaping the future of work in organizations worldwide. We will explore the changes we see taking place in three areas:

Digital workforce: How can organizations drive new management practices, a culture of innovation and sharing, and a set of talent practices that facilitate a new network-based organization?
Digital workplace: How can organizations design a working environment that enables productivity; uses modern communication tools (such as Slack, Workplace by Facebook, Microsoft Teams, and many others); and promotes engagement, wellness, and a sense of purpose?
Digital HR: How can organizations change the HR function itself to operate in a digital way, use digital tools and apps to deliver solutions, and continuously experiment and innovate?

Will higher ed learn from the world of retail, before the “Next Amazon.com of Higher Education” hits the scene?

On 04/07/2017, in 21st century, 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, business side of he, change, changing business models, corporate / business world, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education, education reform, education technology, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, ideas, intelligent systems, leadership, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, new business models, online learning, personalized/customized learning, platforms, reinvent, society, staying relevant, surviving, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Retailers cut tens of thousands of jobs. Again. — from money.cnn.com by Paul R. La Monica
The dramatic reshaping of the American retail industry has, unfortunately, led to massive job losses in the sector.

Excerpt (emphasis DSC):

The federal government said Friday that retailers shed nearly 30,000 jobs in March. That follows a more than 30,000 decline in the number of retail jobs in the previous month.

So-called general merchandise stores are hurting the most.

That part of the sector, which includes struggling companies like Macy’s, Sears, and J.C. Penney, lost 35,000 jobs last month. Nearly 90,000 jobs have been eliminated since last October.
…
“There is no question that the Amazon effect is overwhelming,” said Scott Clemons, chief investment strategist of private banking for BBH. “There has been a shift in the way we buy things as opposed to a shift in the amount of money spent.”

To that end, Amazon just announced plans to hire 30,000 part-time workers.

From DSC:
One of the reasons that I’m posting this item is for those who say disruption isn’t real…it’s only a buzz word…

A second reason that I’m posting this item is because those of us working within higher education should take note of the changes in the world of retail and learn the lesson now before the “Next Amazon.com of Higher Education*” comes on the scene. Though this organization has yet to materialize, the pieces of its foundation are beginning to come together — such as the ingredients, trends, and developments that I’ve been tracking in my “Learning from the Living [Class] Room” vision.

This new organization will be highly disruptive to institutions of traditional higher education.

If you were in an influential position at Macy’s, Sears, and/or at J.C. Penney today, and you could travel back in time…what would you do?

We in higher education have the luxury of learning from what’s been happening in the retail business. Let’s be sure to learn our lesson.

* Effective today, what I used to call the “Forthcoming Walmart of Education“ — which has already been occurring to some degree with things such as MOOCs and collaborations/partnerships such as Georgia Institute of Technology, Udacity, and AT&T — I now call the “Next Amazon.com of Higher Education.”

Cost. Convenience. Selection. Offering a service on-demand (i.e., being quick, responsive, and available 24×7). <– These all are powerful forces.

P.S. Some will say you can’t possibly compare the worlds of retail and higher education — and that may be true as of 2017. However, if:

the costs of higher education keep going up and we continue to turn a deaf ear to the struggling families/students/adult learners/etc. out there
alternatives to traditional higher education continue to come on the landscape
the Federal Government continues to be more open to financially supporting such alternatives
technologies such as artificial intelligence, machine learning, deep learning continue to get better and more powerful — to the point that they can effectively deliver a personalized education (one that is likely to be fully online and that utilizes a team of specialists to create and deliver the learning experiences)
people lose their jobs to artificial intelligence, robotics, and automation and need to quickly reinvent themselves

…I can assure you that people will find other ways to make ends meet. The Next Amazon.com of Education will be just what they are looking for.

The disruption of digital learning: Ten things we have learned — from joshbersin.com

Excerpt:

Over the last few months I’ve had a series of meetings with Chief Learning Officers, talent management leaders, and vendors of next generation learning tools. My goal has been simple: try to make sense of the new corporate learning landscape, which for want of a better word, we can now call “Digital Learning.” In this article I’d like to share ten things to think about, with the goal of helping L&D professionals, HR leaders, and business leaders understand how the world of corporate learning has changed.

Digital Learning does not mean learning on your phone, it means “bringing learning to where employees are.”

It is a “way of learning” not a “type of learning.”

The traditional LMS is no longer the center of corporate learning, and it’s starting to go away.

What Josh calls a Distributed Learning Platform, I call a Learning Ecosystem:

Also see:

Watch Out, Corporate Learning: Here Comes Disruption — from forbes.com by Josh Bersin
Excerpt:
The corporate training market, which is over $130 billion in size, is about to be disrupted. Companies are starting to move away from their Learning Management Systems (LMS), buy all sorts of new tools for digital learning, and rebuild a whole new infrastructure to help employees learn. And the impact of GSuite, Microsoft Teams, Slack, and Workplace by Facebook could be enormous.
…
We are living longer, jobs are changing faster than ever, and automation is impinging on our work lives more every day. If we can’t look things up, learn quickly, and find a way to develop new skills at work, most of us would prefer to change jobs, rather than stay in a company that doesn’t let us reinvent ourselves over time.

Reflections on “HarvardX rolls out new adaptive learning feature in online course” [Lestch]

On 02/22/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, attention, change, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, community colleges, computer science, corporate / business world, corporate universities / corporate training, Daniel S. Christian, data related items, distance education, education, education reform, education technology, elearning, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, online learning, online tutoring, passions, pedagogy, personalized/customized learning, platforms, teachers, teaching & learning, training / L&D, United States, by Daniel Christian

HarvardX rolls out new adaptive learning feature in online course — from edscoop.com by Corinne Lestch
Students in MOOC adaptive learning experiment scored nearly 20 percent better than students using more traditional learning approaches.

Excerpt:

Online courses at Harvard University are adapting on the fly to students’ needs.

Officials at the Cambridge, Massachusetts, institution announced a new adaptive learning technology that was recently rolled out in a HarvardX online course. The feature offers tailored course material that directly correlates with student performance while the student is taking the class, as well as tailored assessment algorithms.

HarvardX is an independent university initiative that was launched in parallel with edX, the online learning platform that was created by Harvard and Massachusetts Institute of Technology. Both HarvardX and edX run massive open online courses. The new feature has never before been used in a HarvardX course, and has only been deployed in a small number of edX courses, according to officials.

From DSC:
Given the growth of AI, this is certainly radar worthy — something that’s definitely worth pulse-checking to see where opportunities exist to leverage these types of technologies. What we now know of as adaptive learning will likely take an enormous step forward in the next decade.

IBM’s assertion rings in my mind:

I’m cautiously hopeful that these types of technologies can extend beyond K-12 and help us deal with the current need to be lifelong learners, and the need to constantly reinvent ourselves — while providing us with more choice, more control over our learning. I’m hopeful that learners will be able to pursue their passions, and enlist the help of other learners and/or the (human) subject matter experts as needed.

I don’t see these types of technologies replacing any teachers, professors, or trainers. That said, these types of technologies should be able to help do some of the heavy teaching and learning lifting in order to help someone learn about a new topic.

Again, this is one piece of the Learning from the Living [Class] Room that we see developing.

Networks for Lifelong Learning: A Tale of Two Students [November]

On 02/10/2017, in 21st century, adjunct faculty, faculty, heutagogy, higher education, ideas, learning, learning ecosystem, lifelong learning, multimedia, pedagogy, social learning / networks, social media, streams of content, student-related, teachers, teaching & learning, universities, by Daniel Christian

Networks for Lifelong Learning: A Tale of Two Students — from novemberlearning.com by Alan November

Excerpts:

Where to begin in leading this shift? There are many possible first steps. This article focuses on two broad areas of digital design that can provide the foundation for an empowered culture of learning:

Multimedia content
Online communities of social interaction with classmates and professors

I have experienced this transformative shift of expanding the boundaries of learning with my own college-age children. My daughter, Jessica, graduated from university in 2010 and my son, Dan, will graduate in 2017. They both will earn equivalent grades at two different but highly competitive universities. How they studied, how they were supported in their learning, and how they interacted with classmates and professors represent two different worlds. Both of my children are convinced that Dan, the younger sibling, will be much better prepared for the world of work because of this transformation.

…

Here are five guidelines for leaders who are planning to maximize the investment in network technologies to improve teaching and learning:

Provide all students with immediate access to subject content in all formats (full text, video, audio)
Support a community of learners who can continuously help one another
Provide educators with insights into how students are thinking in online communities
Encourage educators to teach students to “learn how to learn”
Allow students to continue to tap their campus networks as a lifelong resource

You can be sitting ‘courtside’ at NBA games with virtual reality — from mercurynews.com by Bill Oram

Excerpt:

“The result is a really strong sense of presence,” said David Cole, who helped found NextVR as a 3D company in 2009. “A vivid sense.”

“In some ways, we could still be at a point in time where a lot of people don’t yet know that they want this in VR,” said David Cramer, NextVR’s chief operating officer. “The thing that we’ve seen is that when people do see it, it just blows away their expectations.”

From DSC:
Hmm…the above piece from The Mercury News on #VR speaks of presence. A vivid sense of presence.

If they can do this with an NBA game, why cant’ we do this with remote learners & bring them into face-to-face classrooms? How might VR be used in online learning and distance education? Could be an interesting new revenue stream for colleges and universities…and help serve more people who want to learn but might not be able to move to certain locations and/or not be able to attend face-to-face classrooms. Applications could exist within the corporate training/L&D world as well.

Also related/see:

Watch (parts of) the Super Bowl (sort of) in VR this weekend — from theverge.com by Adi Robertson
Excerpt:
But this experience might be more interesting as a sign of where the industry’s going than as an actual piece of entertainment.

Equipping people to stay ahead of technological change. “The classic model of education…is breaking down.” [The Economist]

On 01/13/2017, in 21st century, accreditation, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, changing business models, collaboration, colleges, community colleges, corporate / business world, corporate universities / corporate training, dangers of the status quo, Daniel S. Christian, economics, education, education reform, Europe, global / globalization, heutagogy, higher education, IBM, ideas, learning ecosystem, lifelong learning, pace of change, professional development, real-world assignments, reinvent, robotics, society, sociology, staying relevant, student-related, surviving, technology (general), traditional / tradition, training / L&D, UK, United States, universities, workplace, by Daniel Christian

Equipping people to stay ahead of technological change — from economist.com by
It is easy to say that people need to keep learning throughout their careers. The practicalities are daunting.

Excerpt (emphasis DSC):

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

Unfortunately, as our special report in this issue sets out, the lifelong learning that exists today mainly benefits high achievers—and is therefore more likely to exacerbate inequality than diminish it. If 21st-century economies are not to create a massive underclass, policymakers urgently need to work out how to help all their citizens learn while they earn. So far, their ambition has fallen pitifully short.
…
At the same time on-the-job training is shrinking. In America and Britain it has fallen by roughly half in the past two decades. Self-employment is spreading, leaving more people to take responsibility for their own skills. Taking time out later in life to pursue a formal qualification is an option, but it costs money and most colleges are geared towards youngsters.

The classic model of education—a burst at the start and top-ups through company training—is breaking down. One reason is the need for new, and constantly updated, skills.

Lifelong learning is becoming an economic imperative — from economist.com
Technological change demands stronger and more continuous connections between education and employment, says Andrew Palmer. The faint outlines of such a system are now emerging

Excerpt:

A college degree at the start of a working career does not answer the need for the continuous acquisition of new skills, especially as career spans are lengthening. Vocational training is good at giving people job-specific skills, but those, too, will need to be updated over and over again during a career lasting decades. “Germany is often lauded for its apprenticeships, but the economy has failed to adapt to the knowledge economy,” says Andreas Schleicher, head of the education directorate of the OECD, a club of mostly rich countries. “Vocational training has a role, but training someone early to do one thing all their lives is not the answer to lifelong learning.”
…
To remain competitive, and to give low- and high-skilled workers alike the best chance of success, economies need to offer training and career-focused education throughout people’s working lives. This special report will chart some of the efforts being made to connect education and employment in new ways, both by smoothing entry into the labour force and by enabling people to learn new skills throughout their careers. Many of these initiatives are still embryonic, but they offer a glimpse into the future and a guide to the problems raised by lifelong reskilling.

Individuals, too, increasingly seem to accept the need for continuous rebooting.

Don’t discount the game-changing power of the morphing “TV” when coupled with AI, NLP, and blockchain-based technologies! [Christian]

On 01/03/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adult learning, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, assessment, Blockchain, Bring your own device (BYOD), career development, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, communications, communities of practice, competency-based learning/education, computer science, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, distance education, education technology, educational games / serious games, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, participation, passions, personalized/customized learning, platforms, play, professional development, reinvent, second screen apps, smart classrooms, smart/connected TV, staying relevant, streams of content, student-related, surviving, technologies for your home, technology (general), telepresence, television, tools, training / L&D, transmedia, trends, user experience (UX), using teams, vendors, videoconferencing, virtual field trips, Virtual Reality (VR) / worlds / learning, virtual tutoring, by Daniel Christian

From DSC:

Don’t discount the game-changing power of the morphing “TV” when coupled with artificial intelligence (AI), natural language processing (NLP), and blockchain-based technologies!

When I saw the article below, I couldn’t help but wonder what (we currently know of as) “TVs” will morph into and what functionalities they will be able to provide to us in the not-too-distant future…?

For example, the article mentions that Seiki, Westinghouse, and Element will be offering TVs that can not only access Alexa — a personal assistant from Amazon which uses artificial intelligence — but will also be able to provide access to over 7,000 apps and games via the Amazon Fire TV Store.

Some of the questions that come to my mind:

Why can’t there be more educationally-related games and apps available on this type of platform?
Why can’t the results of the assessments taken on these apps get fed into cloud-based learner profiles that capture one’s lifelong learning? (#blockchain)
When will potential employers start asking for access to such web-based learner profiles?
Will tvOS and similar operating systems expand to provide blockchain-based technologies as well as the types of functionality we get from our current set of CMSs/LMSs?
Will this type of setup become a major outlet for competency-based education as well as for corporate training-related programs?
Will augmented reality (AR), virtual reality (VR), and mixed reality (MR) capabilities come with our near future “TVs”?
Will virtual tutoring be one of the available apps/channels?
Will the microphone and the wide angle, HD camera on the “TV” be able to be disconnected from the Internet for security reasons? (i.e., to be sure no hacker is eavesdropping in on their private lives)

Forget a streaming stick: These 4K TVs come with Amazon Fire TV inside — from techradar.com by Nick Pino

Excerpt:

The TVs will not only have access to Alexa via a microphone-equipped remote but, more importantly, will have access to the over 7,000 apps and games available on the Amazon Fire TV Store – a huge boon considering that most of these Smart TVs usually include, at max, a few dozen apps.

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

Addendums

A top futurist predicts the largest internet company of 2030 will be an online school — from businessinsider.com by Chris Weller

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

.

Once thought to be a fad, MOOCs showed staying power in 2016 — from educationdive.com
Dive Brief:
- EdSurge profiles the growth of massive online open courses in 2016, which attracted more than 58 million students in over 700 colleges and universities last year.
- The top three MOOC providers — Coursera, Udacity and EdX — collectively grossed more than $100 million last year, as much of the content provided on these platforms shifted from free to paywall guarded materials.
- Many MOOCs have moved to offering credentialing programs or nanodegree offerings to increase their value in industrial marketplaces.

From DSC:
Recently, my neighbor graciously gave us his old Honda snowblower, as he was getting a new one. He wondered if we had a use for it. As I’m definitely not getting any younger and I’m not Howard Hughes, I said, “Sure thing! That would be great — it would save my back big time! Thank you!” (Though the image below is not mine, it might as well be…as both are quite old now.)

Anyway…when I recently ran out of gas, I would have loved to be able to take out my iPhone, hold it up to this particular Honda snowblower and ask an app to tell me if this particular Honda snowblower takes a mixture of gas and oil, or does it have a separate container for the oil? (It wasn’t immediately clear where to put the oil in, so I’m figuring it’s a mix.)

But what I would have liked to have happen was:

I launched an app on my iPhone that featured machine learning-based capabilities
The app would have scanned the snowblower and identified which make/model it was and proceeded to tell me whether it needed a gas/oil mix (or not)
If there was a separate place to pour in the oil, the app would have asked me if I wanted to learn how to put oil in the snowblower. Upon me saying yes, it would then have proceeded to display an augmented reality-based training video — showing me where the oil was to be put in and what type of oil to use (links to local providers would also come in handy…offering nice revenue streams for advertisers and suppliers alike).

So several technologies would have to be involved here…but those techs are already here. We just need to pull them together in order to provide this type of useful functionality!

Learning Ecosystems

“Gone are the days you can delegate the job of keeping up with technology to the IT staff.”

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