The State of AI in 2020 -- from McKinsey and Company

Where AI is being used most in 2020

From DSC:
I saw this item out at:

  • AI is delivering a growing share of earnings, says McKinsey — from which-50.com by Andrew Birmingham
    Excerpt:
    Some companies are generating an increasing share of the profits in a way that is directly attributable to AI, and the best performers are likely to increase their investments setting up a world of algorithmic leaders and laggards, according to a new paper from McKinsey & Company. Called The State of AI in 2020, the report notes that we could start to see a widening divide between AI leaders and the majority of companies still struggling to capitalise on the technology.

Also see:

 

Wall Street Journal article entitled, Is this the end of college as we know it?

Americans aren’t turning their backs on education; they are reconsidering how to obtain it.

Is This the End of College as We Know It? — from wsj.com by Douglas Belkin
For millions of Americans, getting a four-year degree no longer makes sense. Here’s what could replace it.

Excerpt:

For traditional college students, the American postsecondary education system frequently means frontloading a lifetime’s worth of formal education and going into debt to do it. That is no longer working for millions of people, and the failure is clearing the way for alternatives: Faster, cheaper, specialized credentials closely aligned with the labor market and updated incrementally over a longer period, education experts say. These new credentials aren’t limited to traditional colleges and universities. Private industry has already begun to play a larger role in shaping what is taught and who is paying for it.

For more than a century, a four-year college degree was a blue-chip credential and a steppingstone to the American dream. For many millennials and now Gen Z, it has become an albatross around their necks.

What has embittered so many millennials is that they played by the rules and still got stuck. Ben Puckett, a 30-year-old pastor in Michigan, earned a B.S. in physical therapy before a Master’s degree in divinity. He is $95,000 in debt. 

“I went to college because I was told by parents, friends, teachers and counselors that it was the only way to ensure a good future,” Mr. Puckett says. “At 18 years old, how was I supposed to defy what my school, parents, society, friends were saying about going to college?”

 

After the Pandemic, a Revolution in Education and Work Awaits — from nytimes.com by Thomas Friedman
Providing more Americans with portable health care, portable pensions and opportunities for lifelong learning is what politics needs to be about post-Nov. 3.

No job, no K-12 school, no university, no factory, no office will be spared. 

Excerpt:

Your children can expect to change jobs and professions multiple times in their lifetimes, which means their career path will no longer follow a simple “learn-to-work’’ trajectory, as Heather E. McGowan, co-author of “The Adaptation Advantage,” likes to say, but rather a path of “work-learn-work-learn-work-learn.”

“Learning is the new pension,” Ms. McGowan said. “It’s how you create your future value every day.”

The most critical role for K-12 educators, therefore, will be to equip young people with the curiosity and passion to be lifelong learners who feel ownership over their education.

 

The State of AI in Higher Education — from campustechnology.com by Dian Schaffhauser
Both industry and higher ed experts see opportunities and risk, hype and reality with AI for teaching and learning.

Excerpts:

Kurt VanLehn, the chair for effective education in STEM in the School of Computing, Informatics and Decision Systems Engineering at Arizona State University, knows how challenging it can be people to come up with examples of effective AI in education. Why? “Because learning is complicated.”

Nuno Fernandes, president and CEO of Ilumno, an ed tech company in Latin America, isn’t ready to count adaptive learning out yet, if only because adaptivity has worked in other industries, such as social platforms like Netflix and Amazon, to identify what could work best for the user, based on previous activities and preferred formats of curriculum.

As Ilumno’s Fernandes asserted, AI won’t “substitute for faculty in any of our lifetimes. What it will do is give us tools to work better and to complement what is being done by humans.”

From DSC:
The article is a very balanced one. On one hand, it urges caution and points out that learning is messy and complex. On the other hand, it points out some beneficial applications of AI that already exist in language learning and in matching alumni with students for mentorship-related reasons.

From my perspective, I think AI-based systems will be used to help us scan job descriptions to see what the marketplace needs and is calling for. Such a system would be a major step forward in at least pointing out the existing hiring trends, needed skillsets, job openings, and more — and to do so in REAL-TIME!

Colleges, universities, and alternatives to traditional higher education could use this information to be far more responsive to the needs of the workplace. Then, such systems could match what the workplace needs with courses, microlearning-based feeds, apprenticeships, and other sources of learning that would help people learn those in-demand skills.

That in and of itself is HUGE. Again, HUGE. Given the need for people to reinvent themselves — and to do so quickly and affordably — that is incredibly beneficial.

Also, I do think there will be cloud-based learner profiles…data that each of us control and say who has access to it. Credentials will be stored there, for example. AI-based systems can scan such profiles and our desired career goals and suggest possible matches.

We can change our career goals. We don’t have to be locked into a particular track or tracks. We can reinvent ourselves. In fact, many of us will have to.

 

The pandemic pushed universities online. The change was long overdue. — from hbr-org.cdn.ampproject.org by Sean Gallagher and Jason Palmer; with thanks to Mike Mathews for his posting on LinkedIn re: this item

Excerpt:

A number of elite institutions — such as Princeton University, Williams College, Spelman College, and American University — have substantially discounted tuition for their fully online experience in an historically unprecedented fashion, highlighting pricing pressures and opening up Pandora’s box. This comes after a decade of growth in postsecondary alternatives, including “massively open online courses” (MOOCs), industry-driven certification programs, and coding bootcamps.

This moment is likely to be remembered as a critical turning point between the “time before,” when analog on-campus degree-focused learning was the default, to the “time after,” when digital, online, career-focused learning became the fulcrum of competition between institutions.

 

Some resources mentioned by Goldie Blumenstyk out at “The Edge” — in her posting entitled “How to Keep Old Debts From Deterring Returning Students

  • Institute for College Access & Success (Ticas) has just released its annual report on what college graduates owe in student debt
    Excerpt:
    Student Debt and the Class of 2019 is TICAS’ fifteenth annual report on the student loan debt of recent graduates from four-year colleges, documenting changes and variation in student debt across states and colleges. Unless otherwise noted, the figures in this report are only for public and private nonprofit colleges because virtually no for-profit colleges report what their graduates owe.Nationally, more than six in ten (62%) college seniors who graduated from public and nonprofit colleges in 2019 had student loan debt, down from the Class of 2018 (65%). Borrowers from the Class of 2019 owed an average of $28,950, a 0.9 percent decline from the average of $29,200 in 2018, continuing a trend of relatively flat student debt levels in recent years.

The Institute for College Access & Success (Ticas) has just released its annual report on what college graduates owe in student debt. 

 

Solving Stranded Credits: Assessing the Scope and Effects of Transcript Withholding on Students, States, and Institutions — from sr.ithaka.org by Julia Karon, James Dean Ward, Catharine Bond Hill, & Martin Kurzweil

Excerpt:

Attention to the burden of U.S. educational debt, now at $1.7 trillion, has grown in recent years.[1] For too many former postsecondary students—especially Black students—debt they took on to improve their lives and career prospects has instead become a financial hindrance, delaying or undermining their efforts to buy homes, build savings, or provide for their families.[2] The debt burden is especially severe for those who never completed their postsecondary program and therefore did not receive the credentials that might have boosted their careers and incomes enough to justify taking on the debt.

Also see:

  • The pandemic has pushed hundreds of thousands of workers out of higher education — from chronicle.com by Dan Bauman
    Excerpt:
    The work-force that serves much of higher education in America has shrunk by at least 7 percent since Covid-19 arrived on American shores — a staggering, unprecedented contraction, according to federal data. And like the national economic downturn that is running parallel to this unprecedented viral outbreak, much also remains uncertain about what a “recovery” will actually look like for higher education.
 

 

From DSC:
Along these lines…

Sometimes, I think we need to be very careful with Artificial Intelligence (#AI) — which elements of it and which applications of it that we use in our society and which we don’t move forward with. But in the case of cloud-based learning profiles (some might say competency profiles), AI makes sense. Algorithms could make sense. Data mining could make sense.

A cloud-based learning profile might not make sense always to us — as it could be very large indeed. But AI-based algorithms could assist with finding appropriate matches between jobs, competencies, passions, skills, and candidates.

Such services will likely be part of a next-gen learning platform.

 

Care over IP — from Inavate EMEA October 2020
Care over IP The Covid-19 outbreak has put working from home centre stage, but what happens when you work in a hospital? Paul Milligan speaks to those proving remote/virtual alternatives for patient care.

Care over IP [Inavate EMEA; Covid's impact on remote healthcare continues]

 

From DSC:
I continue to wonder how telelegal will be impacted by what’s happening with telehealth/telemedicine/virtual health…my guess is that telelegal will also grow quite a bit in the future. 


Addendum on 9/25/20, below is an excerpt from a press release sent to me by Ashley Steiger at AristaMD:

University of Colorado School of Medicine and AristaMD Partner to Expand eConsults to Community Providers

SAN DIEGO – Sept. 22, 2020 – AristaMD, an innovative telehealth platform that delivers primary care providers (PCPs) timely and documented specialist insight through eConsults, has partnered with the University of Colorado School of Medicine (CU) to expand eConsults to a network of community providers. The partnership begins with Salud Family Health Center, which has 13 clinic locations and serves communities in northeast and southeast Colorado.

“AristaMD is pleased to be working with our first partner that is a part of the Association of American Medical Colleges’ Project CORE: Coordinating Optimal Referral Experiences. We can support health systems, including those already using eConsults within their own electronic health records (EHR), to more broadly expand to clinics on any system,” said Brooke LeVasseur, CEO of AristaMD. “The AristaMD platform works with all EHRs, seamlessly integrates into physician workflows, and will allow us to scale to community providers throughout the state of Colorado as the partnership grows.”

 


Also see:

Model of the future

 

DC: You want to talk about learning ecosystems?!!? Check out the scopes included in this landscape from HolonIQ!

You want to talk about learning ecosystems?!!? Check this landscape out from HolonIQ!

Also see:

Education in 2030 -- a $10T market -- from HolonIQ.com

From DSC:
If this isn’t mind-blowing, I don’t know what is! Some serious morphing lies ahead of us!

 

 

From DSC:
The perfect storm continues to build against traditional institutions of higher education. The backlash continues to build strength. And there WILL BE change — there’s no choice now. Alternatives to these traditional institutions of higher education continue to appear on the scene.

Over the last several decades, traditional institutions of higher education had the chance to step in and do something. They didn’t take nearly enough action. As in other industries, these days of the Coronavirus just hasten the changes that were already afoot. 

Also see:

  • Alternative Credentials on the Rise — from insidehighered.com by Paul Fain, with thanks to Ryan Craig for this resource
    Interest is growing in short-term, online credentials amid the pandemic. Will they become viable alternative pathways to well-paying jobs?
 

With an eye towards the future…what questions should we be asking about learning experience design (#LXD)? [Christian]

From DSC:
Some of the following questions came to my mind recently:

  • In this age of the Coronavirus, how can we think differently about learning experience design (#LXD)?
  • How can *teams* of people come together to reimagine what learning could look like in the future? Who might be some new players at the table? More students? Artists? Actors? More animators? More technicians and people from A/V? Specialists in XR? Corporate trainers coming together with Instructional Designers from higher ed and from K-12? #learningecosystems #future
  • How can we better tighten up the alignment between K-12, higher ed / vocational programs, and the corporate world?
  • How can we make self-directed learning more prevalent (which would release an enormous amount of energy & creativity)? #heutagogy

Maybe those aren’t even the right questions…

If not, what do you think? What questions should we be asking about learning these days?

#LXD #learningecosystems #future #lifelonglearning #onlinelearning #highereducation #K12 #corporatelearning #heutagogy

 

The main thing we need to remember is that this space no longer serves as an accessory to face-to-face teaching. It is now our main contact point with learners, so it needs to play different roles: communication channel, learning path, interaction platform and community space. Teachers therefore need a certain degree of freedom to design this space in the best way that suits their teaching style and philosophy as well as their course content and learning objectives.

What became obvious in the past months is that when it comes to teaching and learning
 fully online, the learning experience design aspect, including look, feel and logic of the platform from the users’ perspective- be it teachers or students-, are at least as important as the content.

(source)

 

At home, workers seek alternative credentials — from insidehighered.com by Lindsay McKenzie
Interest in alternative online credentials spiked after people started working remotely this spring. Will the surge continue long-term?

Excerpt:

Several leading massive open online course providers, coding bootcamps and business schools offering non-degree credentials reported manyfold increases in web traffic, inquiries and enrollments.

 

From DSC: I’d like to thank Ryan Craig for mentioning several interesting articles and thoughts in a recent Gap Letter. At least 2-3 of the articles he mentioned got me to thinking…


With a degree no longer enough, job candidates are told to prove their skills in tests — from hechingerreport.org by Jon Marcus
Instead of relying on credentials, more employers want applicants to show their stuff

Excerpts (emphasis DSC):

Among the many frustrations ahead for millions of Americans thrown out of work by the pandemic is one that may surprise them: To get a new job, it’s increasingly likely they will have to take a test.

As the number of candidates balloons while health risks make it hard for hiring managers to meet with them in person, a trend toward “pre-hiring assessments” — already under way before Covid-19 — is getting a huge new push.

Skeptical that university degrees are the best measure of whether candidates have the skills they need, employers were already looking for ways that applicants could prove it — including in fields where that was not previously required.

“It’s like try before you buy,” said Price.

It's very possible that students will have to take assessments to get that job -- assessments that are based on a completely different set of Learning Objectives (LO's).

PDF version here.

Also see:

From DSC:
There is a huge misalignment between the Learning Objectives (LO’s) that the corporate world supports — and ultimately hires by — as compared to the LO’s that faculty, provosts, & presidents support.

This happened to me a while back when I was looking for a new job. I traveled to another city — upon the company’s request (though they never lifted a finger to help me with the travel-related expenses). Plus, I dedicated the time and got my hopes up, yet again, in getting the job. But the test they gave me (before I even saw a human being) blew me away! It was meant for PhD-level candidates in Computer Science, Programming, or Statistics. It was ridiculously hard.

The article above got me to thinking….

Higher education increasingly puts a guerrilla of debt on many students’ backs, which adds to the dispiriting struggle to overcome these kinds of tests. Also, the onslaught of the Applicant Tracking Systems that students have to conquer (in order to obtain that sought after interview) further adds to this dispiriting struggle.

How can we achieve better alignment here? Students are getting left holding the bag…a situation that will likely not last much longer. If higher ed doesn’t address this situation, we shouldn’t be surprised to see a mass exodus when effective alternatives pick up steam even further. Last call to address this now before the exodus occurs.

Along these lines see:

Better Connecting College and Career — from insidehighered.com by Steven Mintz
How to improve career readiness.

Excerpt:

How can colleges best prepare students for careers in a volatile, uncertain environment? This is the question recently asked by Marie Cini, the former provost at University of Maryland University College and former president of CAEL.

Career service offices, she observes, are first and foremost job search centers: reviewing résumés, publicizing job openings and arranging interviews. What they are not about, for the most part, is career preparation, a longer and more intense process involving self-analysis, skills building and genuine insights into the job market.

 

Zooming in on Gen Z — from trainingmag.com by Scott McKinney
How L&D can cater to this rising generation’s intuitive worldview and desires.

Excerpt:

As the 60-plus million members of Generation Z enter the workplace, adapting training programs to connect with them is mission-critical.

Gen Zers—born in the mid-1990s and raised in the 2000s—will account for more than 20 percent of working adults by the end of 2020, according to a report from software-based learning management system provider Docebo. Their preferences are more in line with Gen Xers than the Millennials, despite their technology fluency. They’re the first generation raised entirely in the Digital Age but—surprisingly—prefer face-to-face communication with their peers.

Here’s a look at how L&D departments can zoom in on this rising generation’s intuitive worldview and desires in a constantly changing and COVID-19-challenged world.

Other articles here >>>
 

Are universities going the way of CDs and cable TV? [Smith]

Are universities going the way of CDs and cable TV? — from theatlantic.com by Michael Smith; with thanks to Homa Tavangar & Will Richardson for this resource
Like the entertainment industry, colleges will need to embrace digital services in order to survive.

Excerpts:

We all know how that worked out: From 1999 to 2009, the music industry lost 50 percent of its sales. From 2014 to 2019, roughly 16 million American households canceled their cable subscriptions.

Similar dynamics are at play in higher education today. Universities have long been remarkably stable institutions—so stable that in 2001, by one account, they comprised an astonishing 70 of the 85 institutions in the West that have endured in recognizable form since the 1520s.

That stability has again bred overconfidence, overpricing, and an overreliance on business models tailored to a physical world. Like those entertainment executives, many of us in higher education dismiss the threats that digital technologies pose to the way we work.

Information technology transforms industries by making scarce resources plentiful, forcing customers to rethink the value of established products.

Paul Krugman, Economist, teaching on Masterclass.com

 

Learning from the Living Class Room

From DSC:
I can’t help but hear Clayton Christenson’s voice in the following quote:

An analogous situation prevails in higher education, where access to classroom seats, faculty experts, and university diplomas have been scarce for half a millennium. When massively open online courses first appeared, making free classes available to anyone with internet access, universities reflexively dismissed the threat. At the time, MOOCs were amateuristic, low-quality, and far removed from our degree-granting programs. But over the past 10 years, the technology has improved greatly.

 
© 2025 | Daniel Christian