2020 Top 10 IT Issues — from educause.edu
The Drive to Digital Transformation Begins | EDUCAUSE Review Special Report

Excerpt:

Colleges and universities are working to unmake old practices and structures that have become inefficient and are preparing to use technology and data to better understand and support students and to become more student-centric.

They are working to fund technology and to sustainably manage and secure data and privacy. Higher education institutions are applying data and technology to innovate student outcomes and experiences.

The role of the CIO is undergoing its own transformation in order to advance institutional priorities through the use of technology.

The focus in 2020, then, is to simplify, sustain, innovate, and drive to Dx in all of our institutions and places of higher learning.

 

 

From DSC:
To me, one of the key roles of today’s collegiate CIO should be to collaborate with the academic side of the house to identify ways to strategically use technologies to significantly lower the cost of obtaining a degree. Higher education affordability is listed as #8. That’s waaaaaay underestimating the issue and another key reason the backlash continues to build against traditional higher education. If things don’t change and a much cheaper — but still effective — means comes along, look out. Students and families are feeling the weight of the gorillas of debt on their back — weight that lasts for decades for many people today. Along these lines, issues involving privacy and data security — while also important to students — are mainly a CYA for colleges and universities. They don’t address the gorillas of debt as much as other solutions might.

Sorry if you don’t want to hear it, but one of the best solutions involves offering a significant amount of 100% online-based offerings. While this was mentioned, you can still get major pushback about this strategy. But you can’t tell me for one second that offering online-based classes is more expensive than offering traditional, face-to-face based classes. Why? What?! How could I possibly assert this?! The answer is quite simple. One just needs to request to review the budget of your Physical Plant Department. That’s why. Check it out if you can — you’ll see what I mean.

Also, though data is important, it won’t save colleges and universities from closing. What are some things that stand a better chance of doing that?! Here are some:

  • Vision
  • Developing a culture that supports innovation and a willingness to experiment/change 
  • Finding ways to significantly lower the price of obtaining a degree
  • Scanning the horizons to see what’s coming down the pike and how that will impact our students’ futures. Then, develop the curriculum to best help our students prepare for their future.

“The CIO’s ‘role at the table’ has evolved to be one that is less about the mechanics of the IT organization and more about how IT can serve as a strategic partner in helping the institution execute its mission.”(source)

 

 

5 lessons from the 2020 US Department of Education Blockchain Summit — from linkedin.com by Johanna Maaghul

Excerpts:

1. Interoperability is the Word of the Day
2. My Diploma is on the Blockchain! Now What?
3. Who Owns My Data? Well, it’s Not Just You
4. It’s only Legit if I am Legit
5. Consensus is Good, but Action is Better

 

Modular, stackable learning — What it means and why it will transform learning in the workplace — from linkedin.com by Anant Agarwal

Excerpt:

One example is by unbundling the traditional learning “packages” — Associate’s, Bachelor’s, and Master’s degrees — into more manageable learning chunks that are also tied to real career and life outcomes. This is what we call modular learning, and it’s the foundation of all the programs available on edX. Modular learning enables working professionals to learn new skills in shorter amounts of time, even while they work, and those seeking a degree are able to do so in a much more attainable way. They also earn credentials for the smaller modules of learning, thereby garnering value and positive feedback early in the process of advancing towards full degrees. This early positive feedback also increases motivation for learners to persist towards the full degree, if that is their goal.

 

From DSC:
As some of you may know, I’m now working for the WMU-Thomas M. Cooley Law School. My faith gets involved here, but I believe that the LORD wanted me to get involved with:

  • Using technology to increase access to justice (#A2J)
  • Contributing to leveraging the science of learning for the long-term benefit of our students, faculty, and staff
  • Raising awareness regarding the potential pros and cons of today’s emerging technologies
  • Increase the understanding that the legal realm has a looooong way to go to try to get (even somewhat) caught up with the impacts that such emerging technologies can/might have on us.
  • Contributing and collaborating with others to help develop a positive future, not a negative one.

Along these lines…in regards to what’s been happening with law schools over the last few years, I wanted to share a couple of things:

1) An article from The Chronicle of Higher Education by Benjamin Barton:

The Law School Crash

 

2) A response from our President and Dean, James McGrath:Repositioning a Law School for the New Normal

 

From DSC:
I also wanted to personally say that I arrived at WMU-Cooley Law School in 2018, and have been learning a lot there (which I love about my job!).  Cooley employees are very warm, welcoming, experienced, knowledgeable, and professional. Everyone there is mission-driven. My boss, Chris Church, is multi-talented and excellent. Cooley has a great administrative/management team as well.

There have been many exciting, new things happening there. But that said, it will take time before we see the results of these changes. Perseverance and innovation will be key ingredients to crafting a modern legal education — especially in an industry that is just now beginning to offer online-based courses at the Juris Doctor (J.D.) level (i.e., 20 years behind when this began occurring within undergraduate higher education).

My point in posting this is to say that we should ALL care about what’s happening within the legal realm!  We are all impacted by it, whether we realize it or not. We are all in this together and no one is an island — not as individuals, and not as organizations.

We need:

  • Far more diversity within the legal field
  • More technical expertise within the legal realm — not only with lawyers, but with legislators, senators, representatives, judges, others
  • Greater use of teams of specialists within the legal field
  • To offer more courses regarding emerging technologies — and not only for the legal practices themselves but also for society at large.
  • To be far more vigilant in crafting a positive world to be handed down to our kids and grandkids — a dream, not a nightmare. Just because we can, doesn’t mean we should.

Still not convinced that you should care? Here are some things on the CURRENT landscapes:

  • You go to drop something off at your neighbor’s house. They have a camera that gets activated.  What facial recognition database are you now on? Did you give your consent to that? No, you didn’t.
  • Because you posted your photo on Facebook, YouTube, Venmo and/or on millions of other websites, your face could be in ClearView AI’s database. Did you give your consent to that occurring? No, you didn’t.
  • You’re at the airport and facial recognition is used instead of a passport. Whose database was that from and what gets shared? Did you give your consent to that occurring? Probably not, and it’s not easy to opt-out either.
  • Numerous types of drones, delivery bots, and more are already coming onto the scene. What will the sidewalks, streets, and skies look like — and sound like — in your neighborhood in the near future? Is that how you want it? Did you give your consent to that happening? No, you didn’t.
  • …and on and on it goes.

Addendum — speaking of islands!

Palantir CEO: Silicon Valley can’t be on ‘Palo Alto island’ — Big Tech must play by the rules — from cnbc.com by Jessica Bursztynsky

Excerpt:

Palantir Technologies co-founder and CEO Alex Karp said Thursday the core problem in Silicon Valley is the attitude among tech executives that they want to be separate from United States regulation.

“You cannot create an island called Palo Alto Island,” said Karp, who suggested tech leaders would rather govern themselves. “What Silicon Valley really wants is the canton of Palo Alto. We have the United States of America, not the ‘United States of Canton,’ one of which is Palo Alto. That must change.”

“Consumer tech companies, not Apple, but the other ones, have basically decided we’re living on an island and the island is so far removed from what’s called the United States in every way, culturally, linguistically and in normative ways,” Karp added.

 

Gartner: 10 ways technology will change what it means to be human — from campustechnology.com by Rhea Kelly

Excerpts:

Gartner’s top 10 strategic predictions for technology are:

  1. “By 2023, the number of people with disabilities employed will triple due to AI and emerging technologies, reducing barriers to access.”
  2. “By 2024, AI identification of emotions will influence more than half of the online advertisements you see.”
  3. “Through 2023, 30 percent of IT organizations will extend BYOD policies with ‘bring your own enhancement’ (BYOE) to address augmented humans in the workforce.”
  4. “By 2025, 50 percent of people with a smartphone but without a bank account will use a mobile-accessible cryptocurrency account.”
  5. “By 2023, a self-regulating association for oversight of AI and machine learning designers will be established in at least four of the G7 countries.”
  6. “By 2023, 40 percent of professional workers will orchestrate their business application experiences and capabilities like they do their music streaming experience.”
  7. “By 2023, up to 30 percent of world news and video content will be authenticated as real by blockchain countering deep fake technology.”
  8. “Through 2021, digital transformation initiatives will take large traditional enterprises on average twice as long and cost twice as much as anticipated.”
  9. “By 2023, individual activities will be tracked digitally by an ‘Internet of Behavior’ to influence benefit and service eligibility for 40 percent of people worldwide.”
  10. “By 2024, the World Health Organization will identify online shopping as an addictive disorder, as millions abuse digital commerce and encounter financial stress.”

Facial recognition, location tracking and big data will allow organizations to monitor individual behavior and link that behavior to other digital actions, Gartner said, noting that “The Internet of Things (IoT) – where physical things are directed to do a certain thing based on a set of observed operating parameters relative to a desired set of operating parameters — is now being extended to people, known as the Internet of Behavior (IoB).”

 

From DSC:
That last quote about the “Internet of Behavior (IoB)” should disturb us. I don’t want that kind of world for the next generation. 

 

Technology Trends: The evolution of machine learning and artificial intelligence in 2020 — from dqindia.com
Technology trends in the upcoming year will focus on how new age technologies such as machine learning and artificial intelligence will advance

Excerpt:

While technology trends in the past year revolved around making machine learning and artificial intelligence accessible for everyone, this year will be about how these technologies will evolve to benefit businesses. With the beginning of 2020, Ramesh SivaSubramanian, Head of Ramco Innovation Lab, Singapore has made technology predictions. The following is a gist on each key technology trend.

 

From DSC:
Looking at these trends, is this the future we want? While some of these are positive trends, some of these ring of distrust to me…and could easily be steering toward a dystopian future, such as this one (emphasis mine):

Improving attendance and workplace access using Facial Recognition
2020 will see significant workplace adoption of facial recognition, especially for customer-centric and cybersecurity functions. Enterprises which adopt this capability, especially those with sizeable workforces, will reduce if not eliminate the tedium of keeping track of employees. It will also solve many issues related to password and access cards, saving even more time and costs.

 

The Future of Lawyers: Legal Tech, AI, Big Data And Online Courts — from forbes.com by Bernard Marr

Excerpts:

In his brand new book Online Courts and the Future of Justice, Richard argues that technology is going to bring about a fascinating decade of change in the legal sector and transform our court system. Although automating our old ways of working plays a part in this, even more, critical is that artificial intelligence and technology will help give more individuals access to justice.

The first generation is the idea that people who use the court system submit evidence and arguments to the judge online or through some form of electronic communication.

The second generation of using technology to transform the legal system would be what Richard calls “outcome thinking” to use technology to help solve disputes without requiring lawyers or the traditional court system.

Some of the biggest obstacles to an online court system are the political will to bring about such a transformation, the support of judges and lawyers, funding, as well as the method we’d apply. For example, decisions will need to be made whether the online system would be used for only certain cases or situations.

Ultimately, we have a grave access-to-justice problem. Technology can help improve our outcomes and give people a way to resolve public disputes in ways that previously weren’t possible. While this transformation might not solve all the struggles with the legal system or the access-to-justice issue, it can offer a dramatic improvement.

 
 

DC: Precursor to a next gen learning platform…? Another piece is falling into place.

 

Generation Z and online tutoring: natural bedfellows? — from innovatemyschool.com by John Ingram

Excerpt:

The K-12 online tutoring market is booming around the world, with recent research estimating it to grow by 12% per year over the next five years, a USD $60bn increase. By breaking down geographic barriers and moving beyond the limits of local teaching expertise, online tutoring is an especially valuable tool for those looking to supplement their studies in the developing world, and students globally are increasingly signing up to online tuition early on in their secondary education schooling.

Several reasons lie behind this growth.

 

Learning from the living class room

 

Some of the topics/items mentioned include:

  • Technologists join lawyers in creating the legal realm of the future.
  • Future lawyers will need to either have project managers on staff or be able to manage projects themselves.
  • Lifelong learning is now critically important. One doesn’t necessarily need to be able to code, but one needs to be constantly learning.
  • Need to understand legal principles but you will also need to have augmented skills (which will differ from person to person)
  • New business and delivery models. Don’t presuppose that the current model will always be around.
  • There will be fewer traditional roles/practices. Traditional roles are sunsetting; new skillsets are needed.
  • Students: Do your due diligence; read up on the industry and think about whether there’s a good fit. Learn your craft. Get experience. Be who you are. Bring your unique brand to the table.
 

Indian police are using facial recognition to identify protesters in Delhi — from fastcompany.com by Kristin Toussaint

Excerpt:

At Modi’s rally on December 22, Delhi police used Automated Facial Recognition System (AFRS) software—which officials there acquired in 2018 as a tool to find and identify missing children—to screen the crowd for faces that match a database of people who have attended other protests around the city, and who officials said could be disruptive.

According to the Indian Express, Delhi police have long filmed these protest events, and the department announced Monday that officials fed that footage through AFRS. Sources told the Indian news outlet that once “identifiable faces” are extracted from that footage, a dataset will point out and retain “habitual protesters” and “rowdy elements.” That dataset was put to use at Modi’s rally to keep away “miscreants who could raise slogans or banners.”

 

From DSC:
Here in the United States…are we paying attention to today’s emerging technologies and collaboratively working to create a future dream — versus a future nightmare!?!  A vendor or organization might propose a beneficial reason to use their product or technology — and it might even meet the hype at times…but then comes along other unintended uses and consequences of that technology. For example, in the article above, what started out as a technology that was supposed to be used to find/identify missing children (a benefit) was later used to identify protesters (an unintended consequence, and a nightmare in terms of such an expanded scope of use I might add)!

Along these lines, the youth of today have every right to voice their opinions and to have a role in developing or torpedoing emerging techs. What we build and put into place now will impact their lives bigtime!

 

 

Learning from the living class room

 

Stepping Back from the Cliff: Facing New Realities of Changing Student Demographics — from evoLLLution.com by Jim Shaeffer
Most universities that plan to stick to the status quo and serve exclusively traditional learners are facing a cliff. CE divisions can help their institutions avoid a potential drop, but only if they’re empowered.

Excerpt:

Demographics of students enrolling at colleges and universities are evolving. And students’ expectations are evolving as well. As the numbers of 18-22 year olds fresh out of high school drop, the recruitment of non-traditional students is becoming more important than ever. In this interview, James Shaeffer discusses the role continuing education (CE) departments can play as drivers of innovation and reflects on how CE leaders can help their main campus colleagues embrace transformational change.

Addendum on 1/4/20:

 
© 2024 | Daniel Christian