corporate / business world

Deloitte State of AI Report 2022 calls out underachievers — from venturebeat.com by Sharon Goldman

Excerpt:

Deloitte released the fifth edition of its State of AI in the Enterprise research report today, which surveyed more than 2,600 global executives on how businesses and industries are deploying and scaling artificial intelligence (AI) projects.

Most notably, the Deloitte report found that while AI continues to move tantalizingly closer to the core of the enterprise – 94% of business leaders agree that AI is critical to success over the next five years – for some, outcomes seem to be lagging.

What is a surprise, she added, is how quickly the AI landscape is changing – to the point that what began as an every-other-year Deloitte report is now created annually.

From DSC:
I’m reminded of some graphics here…

Also relevant/see:

‘State of AI in the Enterprise’ Fifth Edition Uncovers Four Key Actions to Maximize AI Value — from deloitte.com
Research reveals the key actions leaders can take to accelerate AI outcomes

Key takeaways

For Deloitte’s “State of AI in the Enterprise,” Fifth Edition, we surveyed 2,620 global business leaders representing six industry areas and dozens of sectors. Key findings include:

Ninety-four percent of business leaders surveyed agree that AI is critical to success over the next five years.
Seventy-nine percent of leaders say they have fully deployed three or more AI applications, compared to 62% last year.
There was a 29% increase in the number of respondents self-identifying as “underachievers,” suggesting that many organizations are struggling to achieve meaningful AI outcomes.
Top challenges associated with scaling according to respondents are managing AI-related risk (50%), lack of executive commitment (50%), lack of maintenance and post launch support (50%).

With Google’s latest push, a blending of industry and higher ed — from workshift.opencampusmedia.org by Elyse Ashburn
Google’s new industry specializations were co-built by its experts and faculty at four top universities—part of a larger push to combine forces with higher education to drive economic mobility.

Excerpt:

Google is making a bigger push into higher education, partnering with name-brand universities to offer more advanced credentials that build on its signature Career Certificates program. The four new industry specializations—for fields like construction management and financial analysis—were co-designed by Google’s technical experts and university faculty with subject matter expertise.

The specializations are open to anybody on Coursera’s platform, and typically cost several hundred dollars to complete.

It’s a blending of industry and academic expertise—with an eye toward helping more Americans get high-demand jobs—that Gevelber calls a tipping point for higher education.

How Wayne Brady ‘Yes, Ands’ His Way to Success [Sherry]

On 10/21/2022, in business, collaboration, corporate / business world, drama/theater, experimentation, ideas, innovation, productivity / tips and tricks, United States, vision/possibilities, by Daniel Christian

How Wayne Brady ‘Yes, Ands’ His Way to Success — from inc.com by Ben Sherry
At the Inc. 5000 Conference & Gala in Phoenix, the legendary performer shares how the art of improvisational comedy can help business owners innovate.

Essentially, “Yes, and” is a process of accepting what your “scene partner” in an improv comedy sketch has said and then expanding on that line of thinking to come up with a new, original idea on the spot. Instead of shutting down suggestions from peers or potential business partners, Brady says, you should look for ways to build on others’ ideas. The resulting camaraderie can help you and your partner create a potentially breakthrough idea together in real time.
…
The “Yes, and” attitude, says Brady, “means saying, ‘I like what you’re doing. Now let me put my own sauce on it, and we’ll see what happens.'” In order to effectively improvise, you need to actively listen to people, the same way improvisational comedians listen closely to their “scene partner,” and identify an idea that you can make even better. Next, you should encourage your “partner” to continue this process, so both parties are actively responsible for creating the new idea.

It’s time to modernize workplace development programs — from chieflearningofficer.com by Jason Mundy

Excerpts:

So, what exactly do employers need to do to improve L&D? Incorporate individualized microlearning into workforce development.
…
Microlearning-based L&D is used to solve key business objectives and is useful for many types of employee education, such as compliance training, on-the-job skills and administrative responsibilities. Microlearning programs can be tailored to individuals and administered in a way that is not disruptive to employees. Through modern microlearning solutions, it’s also possible to implement scenario-based learning and gamification, both of which increase employee engagement.

From DSC:
After reading this article, some questions come to my mind:

Who decides what’s next on the training regime for an employee?
Is it a team of people doing that for each position? The employee, the supervisor, two levels up supervisor(s), L&D, other?
And/or is it tapping into streams of content created by former people who have done that exact job?

For each position, is it possible to capture a knowledgebase containing which topics, learning modules/courses, blogs, websites, people to follow on social media, or other resources?
Is there a community of practice for each position?
How and who keeps these knowledgebases pruned and up-to-date?

Hmmm…thanks for letting me think out loud with you.

Why Businesses Struggle with Web Accessibility (And How to Fix It) [boia.org]

On 10/19/2022, in accessibility / UDL, business, corporate / business world, marketing/social marketing, neurodivergent/special needs, web design and production, by Daniel Christian

Why Businesses Struggle with Web Accessibility (And How to Fix It) — from boia.org

Excerpt:

An accessible website means more traffic, better search engine optimization (SEO), reduced exposure to lawsuits, and better brand perception — but despite the benefits, most businesses fail to adopt the principles of accessible design.

In their 2022 report on the state of digital accessibility, WebAIM (Web Accessibility In Mind) found that 96.8% of the internet’s top 1 million homepages had detectable accessibility errors. That number was actually a slight improvement from previous years: WebAIM’s 2021 analysis found that 97.4% of websites had potential barriers for users with disabilities.

For businesses, those numbers should be a wakeup call. But despite growing awareness of digital accessibility, many organizations struggle to make concrete changes.

Below, we’ll explain the key factors that prevent businesses from taking the right approach — and provide some tips for overcoming those challenges.

Two items re: architecture

On 10/16/2022, in architecture, business, corporate / business world, design, learning spaces, library / librarians, workplace, by Daniel Christian

The New Library at Magdalene College by Niall McLaughlin Architects wins 2022 Stirling Prize — from dezeen.com by Lizzie Crook

Lessons From Higher Education To Guide Office Design — from allwork.space
The design successes and struggles of colleges and universities provide useful insight for organizations planning space for hybrid and coworking offices.

The 5 Biggest Artificial Intelligence (AI) Trends In 2023 — from forbes.com by Bernard Marr

Excerpt:

Today, the technology most commonly used to achieve AI is machine learning – advanced software algorithms designed to carry out one specific task, such as answering questions, translating languages or navigating a journey – and become increasingly good at it as they are exposed to more and more data.

Worldwide, spending by governments and business on AI technology will top $500 billion in 2023, according to IDC research. But how will it be used, and what impact will it have? Here, I outline what I believe will be the most important trends around the use of AI in business and society over the next 12 months.

Also relevant/see:

Press Art to Continue: New AI Tools Promise Art With the Push of a Button — But Reality Is More Complicated — from blogs.nvidia.com by Brian Caulfield
Creatives like Drew Leung are taking, and breaking, the latest AI tools, and, in the process, learning how they can make their work better.
State of AI Report 2022 — from stateof.ai by Nathan Benaich and Ian Hogarth
The State of AI Report analyses the most interesting developments in AI. We aim to trigger an informed conversation about the state of AI and its implication for the future.

‘A tipping point for higher ed’: Google launches new, low-cost online programs for high-demand jobs

On 10/16/2022, in analytics, career development, cloud-based computing / apps / other cloud-related, collaboration, colleges, community colleges, corporate / business world, cost of getting a degree, data related items, Google, higher education, online learning, United States, universities, by Daniel Christian

‘A tipping point for higher ed’: Google launches new, low-cost online programs for high-demand jobs — from fortune.com by Sydney Lake

Excerpt:

Higher education has benefits ranging from career development to skill building to network development—but it certainly can come at a high cost. The average cost of college in the U.S. is more than $35,000 per year, according to the Education Data Initiative. And these students average about $37,000 in student loan debt.

Lisa Gevelber, founder of Grow with Google, came to the tech giant with a proposition: Help people “realize their full economic potential” by offering low-cost educational programs focused on high-demand industries. In 2017, Gevelber saw her idea come to life when Google committed $1 billion toward this Grow with Google mission, and the following year the tech giant launched the Google Career Certificates.

[On 10/13/22], Grow with Google takes this program a step further by developing university-industry partnerships. Grow with Google tells Fortune exclusively of the launch of its partnerships with top universities to offer specialized career certificates. These specialized programs build on Grow with Google’s existing programs, but offer more industry-specific take on the material.

Amazon ups its cloud training investments [Ashburn]

On 10/16/2022, in Alternatives, Amazon, business side of he, career development, change, cloud-based computing / apps / other cloud-related, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, learning spaces, online learning, skills, training / L&D, trends, United States, by Daniel Christian

Amazon ups its cloud training investments — from workshift.opencampusmedia.org by Byelyse Ashburn
Amazon Web Services just launched a new skills center near D.C. and is expanding both its in-person and online training programs for cloud careers.

Excerpt:

The big idea: The skills center is just one part of AWS’ plan to spend hundreds of millions of dollars providing free training in cloud computing to 29 million people globally by 2025. In the past year, the company has dramatically increased its free cloud skills offerings, adding AWS Skill Builder, an online library of 500-plus self-paced courses. It’s also twice expanded re/Start, its cohort-based training program for workers who are unemployed or underemployed.

Thus far, the company has helped more than 13 million people gain cloud skills for free through its various offerings—seven million more than this time last year.

New Mexico College Publishes Report to Advance a National Learning and Employment Record for Skills-based Credentialing and Hiring — from prnewswire.com by Central New Mexico Community College

Excerpt (emphasis DSC):

ALBUQUERQUE, N.M., Oct. 11, 2022 /PRNewswire/ — In the current job market, applicants are usually asked to provide a broad résumé that lists the basics of their qualifications including college degrees and past work experience. It’s an outdated and inefficient system and one that Central New Mexico Community College (CNM) is now helping to improve.

Thanks to a grant from Walmart, CNM produced a comprehensive report that researches several independent efforts underway in order to build a model for creating a national Learner and Employment Records (LER) infrastructure. An LER enables the exchange of skills-based digital records that facilitate more efficient pathways from learning to earning.

An LER is more efficient and secure for both employers and job-seekers because it uses blockchain technology to provide security, trust, and transparency.

From DSC:
I still am learning about how secure blockchain-based applications are — or aren’t. But this idea of a Learner and Employment Record — which I’ve referred to on this blog as a “cloud-based learner profile” — seems to hold a lot of potential as we move into the future. Especially when the focus is increasingly on which skills a position needs and which skills an individual has.

I have used the term cloud-based learner profiles instead of LERs but the idea is the same

What Ails Our Labor Market Is Evident in College [Busteed]

On 10/12/2022, in business, business side of he, career development, collaboration, colleges, community colleges, corporate / business world, future of higher education, higher education, United States, universities, workplace, youth, by Daniel Christian

What Ails Our Labor Market Is Evident in College — from insidehighered.com by Brandon Busteed
Both colleges and employers must fix work-readiness failures and inequitable work-readiness practices, writes Brandon Busteed.

Excerpts:

The price tag for college continues to rise, while doubts about the work readiness of college graduates are rampant. This is very bad news for higher education, given the No. 1 reason Americans value a college degree is to get a good or better job.
…
Higher education isn’t alone in needing to fix what ails us. Employers of all shapes and sizes need to step up. After all, what they want most from a college graduate is one with relevant job or internship experience. State and federal governments can and should provide more incentives (whether matching funds or tax subsidies) to encourage more paid internships offered by employers. And why not an addition to the Pell program to provide stipends for unpaid or low-paid internships?

Unfortunately, only 14 percent of current college students received academic credit for their internship.

What might the ramifications be for text-to-everything? [Christian]

On 10/11/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, art, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communications, communities of practice, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, creativity, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital textbooks, digital video, distance education, drama/theater, e-books, e-publishing related items (EPUB and more), education, education technology, elearning, emerging technologies, engagement / engaging students, experimentation, face-to-face, faculty, future, future of higher education, game-changing environment, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, K-12 related, languages and translation, law schools, learner profiles, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, legal technologies, media/film, Metaverse, microlearning, Mixed Reality (MR), more voice more choice more control, multimedia, Natural Language Processing (NLP), neurodivergent/special needs, online learning, online media, online tutoring, platforms, podcasting, presentations, productivity / tips and tricks, publishing, smart classrooms, smart/connected TV, story, storytelling, streams of content, teachers, teaching & learning, teaching online, technologies for your home, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, transmedia, trends, United States, universities, usability, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, vision/possibilities, visualizing information, voice recognition / voice enabled interfaces, wearables, web-based collaboration, Web3, webinars, workplace, by Daniel Christian

From DSC:

We can now type in text to get graphics and artwork.
We can now type in text to get videos.
There are several tools to give us transcripts of what was said during a presentation.
We can search videos for spoken words and/or for words listed within slides within a presentation.

Allie Miller’s posting on LinkedIn (see below) pointed these things out as well — along with several other things.

This raises some ideas/questions for me:

What might the ramifications be in our learning ecosystems for these types of functionalities? What affordances are forthcoming? For example, a teacher, professor, or trainer could quickly produce several types of media from the same presentation.
What’s said in a videoconference or a webinar can already be captured, translated, and transcribed.
Or what’s said in a virtual courtroom, or in a telehealth-based appointment. Or perhaps, what we currently think of as a smart/connected TV will give us these functionalities as well.
How might this type of thing impact storytelling?
Will this help someone who prefers to soak in information via the spoken word, or via a podcast, or via a video?
What does this mean for Augmented Reality (AR), Mixed Reality (MR), and/or Virtual Reality (VR) types of devices?
Will this kind of thing be standard in the next version of the Internet (Web3)?
Will this help people with special needs — and way beyond accessibility-related needs?
Will data be next (instead of typing in text)?

Hmmm….interesting times ahead.

DSC: Not sure what I think of this article, but I like the emphasis on lifelong learning!

On 10/10/2022, in adult learning, business, career development, corporate / business world, corporate universities / corporate training, culture, future, lifelong learning, reinvent, skills, society, staying relevant, surviving, training / L&D, United States, workplace, by Daniel Christian

New Unionization, Upskilling And The Future Of Work — from forbes.com by Daphne Kis

From DSC:
I’m not sure what I think of this article as a whole, but I like the emphasis on lifelong learning! here are some relevant excerpts, for example:

In particular, workers and businesses should take this moment to partner around the issue of education and forge new agreements about employer-provided training and reskilling.
…
This approach, however, is inadequate to deal with the demands of today’s global information economy, which demands continual upskilling on the part of workers.
…
As true job security can only be generated by continued education and training, this is in the interest of all parties.

“We need to replenish skills throughout a working career, and this calls for revisiting the models and concept of lifelong learning to create the future we want.”

Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers [mckinsey.com]

On 10/09/2022, in Alternatives, analytics, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, skills, society, technology (general), trends, United States, vendors, Web3, workplace, by Daniel Christian

Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers — from mckinsey.com

Excerpt:

September 23, 2022There’s a hidden talent pool that most employers overlook—the more than 70 million workers in the US who are STARs, or workers ‘skilled through alternative routes.’ Whether through community college, workforce training, bootcamp or certificate programs, military service, or on-the-job learning, STARs have the skills for higher-wage jobs but often find themselves blocked from consideration.

This week, nonprofit Opportunity@Work and the Ad Council have launched a nationwide campaign to ‘Tear the Paper Ceiling’ and encourage employers to change hiring practices. McKinsey is providing pro bono support to the effort through data and analytics tools that enable recruiters to recognize STARs and their skills.

“While companies scramble to find talent amid a perceived skills gap, many of their job postings have needlessly excluded half of the workers in the country who have the skills for higher-wage work,” says Byron Auguste, founder of Opportunity@Work and a former senior partner at McKinsey. “Companies like the ones we’re proud to call partners in this effort—and those we hope will join—can lead the way by tapping into skilled talent from a far wider range of backgrounds.”

There are lots of reasons why someone might not begin or complete a degree that have nothing to do with their intrinsic abilities or potential. We know there are better ways to screen for talent and now we have the research and tools to back that up.

Carolyn Pierce, McKinsey partner

Also from McKinsey, see:

Latest McKinsey tech outlook identifies 14 key trends for business leaders

Excerpt:

October 4, 2022 The McKinsey Technology Council—a global group of over 100 scientists, entrepreneurs, researchers, and business leaders—has published its second annual Technology Trends Outlook. By assessing metrics of innovation, interest, investment, and adoption, the council has prioritized and synthesized 40 technologies into 14 leading trends.

Following on from last year, applied AI once again earned the highest score for innovation in the report. Sustainability, meanwhile, emerged as a major catalyst for tech around the world, with clean energy and sustainable consumption drawing the highest investment from private-equity and venture-capital firms. And five new trends were added to this year’s edition: industrializing machine learning, Web3, immersive-reality technologies, the future of mobility, and the future of space.

In this post, McKinsey senior partner Lareina Yee, expert partner Roger Roberts, and McKinsey Global Institute partner Michael Chui share their thoughts about what the findings may mean for leaders over the next few years.

Reflections on “5 Ways AI is Reshaping the Human Resources Industry” [intelligenthq.com]

On 09/30/2022, in Artificial Intelligence/Agents/LLMs/and Related, career development, corporate / business world, tools, training / L&D, United States, vendors, workplace, by Daniel Christian

5 Ways AI is Reshaping the Human Resources Industry — from intelligenthq.com

Excerpt:

Here are a few of the ways that HR professionals and departments are leveraging artificial intelligence to improve the hiring and employee management process.

From DSC:
I must admit that I was originally kind of excited to post this. And while I appreciate the ideas involving onboarding, completing forms, offering appropriate learning modules, and benefits administration…in looking more closely at this article, I have some serious concerns with:

Using AI to screen candidates — the Applicant Tracking Systems can miss a lot of things; algorithms and parameters can discriminate all too easily
Using AI to track employee behavior — seems controlling, not trusting one’s employees, and manipulative.

Employee tracking is also essential for managing remote employees.

From DSC:
B.S. If you hire talented individuals, don’t do this. This can easily backfire on you, making employees feel like second graders. Don’t do it. You don’t want that kind of employee anyway. This is a slippery slope to micromanaging and not honoring/trusting your employees to get their jobs done.

From DSC:
On a more positive note, this application of AI seems pretty sharp to me!

Do you know the name of the flowers you like? How about the name of the flowers or trees you walk by everyday on your commute to work, do you know their names? Well, now you can with the help of the plant identification apps below. I curated for you a collection of some of the best apps you and your students can use to identify plants, flowers, and trees by simply photographing them.

Learning Ecosystems

With Google’s latest push, a blending of industry and higher ed [Ashburn]

How Wayne Brady ‘Yes, Ands’ His Way to Success [Sherry]

Why Businesses Struggle with Web Accessibility (And How to Fix It) [boia.org]

Two items re: architecture

Amazon ups its cloud training investments [Ashburn]

What Ails Our Labor Market Is Evident in College [Busteed]

DSC: Not sure what I think of this article, but I like the emphasis on lifelong learning!

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