communications

1,600 donated Echo Dots say hello to Arizona State engineering students [Lestch]

On 10/09/2017, in A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, colleges, communications, community colleges, digital audio, education technology, emerging technologies, engineering, human-computer interaction (HCI), student-related, tools, United States, universities, voice recognition / voice enabled interfaces, by Daniel Christian

1,600 donated Echo Dots say hello to Arizona State engineering students — from by Corinne Lestch; with thanks to eduwire for their posting on this
ASU says the voice-controlled Amazon devices aren’t just for campus questions — they’re preparing students for future technologies, too.

Excerpt:

ASU students have set up Echo Dots, a hands-free, voice-controlled device the size of a hockey puck, in engineering residence halls.

Students can ask questions about topics ranging from the weather to campus sporting events to library hours to exam schedules.

“We’re continuing to add content as we’re learning what students want to learn about,” Rome said. “So there’s this feedback loop of what students want, and we monitor what questions are being asked.”
…
Amazon donated about 1,600 Dots to engineering students at ASU, so the technology belongs to the students, not to the school. The students can choose to use them or not, said John German, director for media relations and research communications.

“We have the largest engineering school in the country, and one of the things we’re trying to do is teach students the most advanced technology, the kinds of technology that are going to make them competitive in the job market when they get their degrees,” German said. “And voice technology is a field that’s growing. It’s going to play a role in the future.”

“Voice is becoming the new mobile of 10 years ago,” Rome said. “We’ve decided to be an early adopter of this technology.”
…
“There’s going to come some day when students can interact [with ASU’s student portal] via webpage or microphone on their mobile phones,” he said. “We think that’s inevitable.”

Top 200 Tools for Learning 2017 [Center for Learning & Performance Technologies; Jane Hart]

On 10/06/2017, in 21st century, Adobe, adult learning, Asia, blogs / blogging / vlogging, bots, business, Canada, CMS/LMS, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, creativity, design, digital audio, digital learning, digital storytelling, digital video, e-publishing related items (EPUB and more), education, education technology, educational games / serious games, elearning, Europe, Facebook / Meta Platforms, global / globalization, Google, heutagogy, higher education, India, learning, learning ecosystem, lifelong learning, Microsoft, mobile learning, MOOCs -- Massive Open Online Courses, multimedia, online learning, online media, RSS, social learning / networks, social media, staying relevant, storytelling, streams of content, student-related, teachers, teaching & learning, tools, training / L&D, trends, UK, United States, universities, vendors, wearables, web design and production, by Daniel Christian

Excerpt:

The Top 200 Tools for Learning 2017 (11th Annual Survey) has been compiled by Jane Hart of the Centre for Learning & Performance Technologies from the votes of 2,174 learning professionals worldwide, together with 3 sub-lists

Top 100 Tools for Personal & Professional Learning (PPL)
Top 100 Tools for Workplace Learning (WPL)
Top 100 Tools for Education (EDU)

Excerpt from the Analysis page (emphasis DSC):

Here is a brief analysis of what’s on the list and what it tells us about the current state of personal learning, workplace learning and education.

Some facts

The top 2 tools are the same as in 2016: YouTube and Google Search
PowerPoint moves up to #3, Word moves up to #6, Excel up 29 to #17
Twitter moves down to #5
66 tools moved up the list. Top 3 risers are Unsplash (up 71 places), Grammarly (up 70 places) and Snapchat (up 64 places
Messaging apps and team tools are particularly on the rise: Slack is now up 8 places to #12, Trello is up 21 places to #22, Microsoft Teams is another new tool in at #79
4 tools are BACK on the list: Google Alerts, IFTTT, Backpack and Hootsuite
52 NEW tools appear on the list this year – the highest entry is Typeform in at #55.
2 interesting new tools for augmented and virtual reality join the list – Aurasma, ENTiTi – as well as a chatbot system – Ultra Hal Assistant.

Some observations on what the Top Tools list tells us personal and professional learning
As in previous years, individuals continue to using a wide variety of:

networks, services and platforms for professional networking, communication and collaboration
web resources and courses for self-improvement and self-development
tools for personal productivity

All of which shows that many individuals have become highly independent, continuous modern professional learners – making their own decisions about what they need to learn and how to do it.

These Are the Skills of the Future, According to 39 Industry Experts — from linkedin.com by Paul Petrone

Excerpts:

There’s a misconception out there that the future of work will be robots and artificial intelligence automating all the jobs, leaving nothing for majority of the world’s citizens to do.

History says that’s not the case. Over the past 120 years, there have been incredible technological advancements – cars, personal computers, the internet, smartphones, etc. – that have automated or eliminated aspects of nearly every job. But jobs haven’t gone away; instead, they’ve generally become more complex or changed scope, requiring new skills to complete them.

Hence, over the next five years, with AI and other technologies changing the market, jobs won’t go away. But the skills needed to do most jobs will change (and, in many cases, change drastically).

This sounds scary, but it really isn’t. Preparing for the future merely requires a commitment to learning – one of the most empowering activities a person can engage in. And, with all this change comes great opportunity. So, if you commit to learning and stay ahead of your industry, you’ll put yourself in position to reach your goals – regardless of where you stand now.

…

And while those answers were all specific to their individual fields, there were three skills we saw again and again that apply to all professionals moving forward. They are:

* A growth mindset
* Strategy
* Employee empowerment

…

Global Human Capital Report 2017 [World Economic Forum]

On 09/18/2017, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, Canada, career development, collaboration, communications, corporate / business world, corporate universities / corporate training, creativity, design, economics, education, education reform, Europe, future, game-changing environment, generational differences, global / globalization, heutagogy, higher education, ideas, India, innovation, K-12 related, leadership, learning, learning ecosystem, lifelong learning, pace of change, reinvent, robotics, society, sociology, staying relevant, strategy, student-related, surviving, technology (general), training / L&D, trends, UK, United States, workplace, youth, by Daniel Christian

Global Human Capital Report 2017 — from the World Economic Forum

Excerpt from the Conclusion section (emphasis DSC):

Technological change and its impact on labour markets calls for a renewed focus on how the world’s human capital is invested in and leveraged for social well-being and economic prosperity for all. Many of today’s education systems are already disconnected from the skills needed to function in today’s labour markets and the exponential rate of technological and economic change is further increasing the gap between education and labour markets. Furthermore, the premise of current education systems is on developing cognitive skills, yet behavioural and non-cognitive skills that nurture an individual’s capacity to collaborate, innovate, self-direct and problem-solve are increasingly important. Current education systems are also time-compressed in a way that may not be suited to current or future labour markets. They force narrow career and expertise decisions in early youth. The divide between formal education and the labour market needs to be overcome, as learning, R&D, knowledge-sharing, retraining and innovation take place simultaneously throughout the work life cycle, regardless of the job, level or industry.

Insert from DSC…again I ask:

“Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?”

Education delivery and financing mechanisms have gone through little change over the last decades. In many countries, many youth and children may find their paths constrained depending on the type of education they are able to afford, while others may not have access to even basic literacy and learning. On the other hand, many developed world education systems have made enormous increases in spending—with little explicit return. Early childhood education and teacher quality remain neglected areas in many developed and developing countries, despite their proven impact on learning outcomes. Both areas also suffer from lack of objective, global data.

Generational shifts also necessitate an urgent focus by governments on human capital investments, one that transcends political cycles. Ageing economies will face a historical first, as more and more of their populations cross into the 65 and over age group and their workforces shrink further, necessitating a better integration of youth, female workers, migrants and older workers. Many emerging economies face change of a different kind as a very large cohort of the next generation—one that is more connected and globalized than ever before—enters the workforce with very different aspirations, expectations and worldviews than their predecessors.

The expansion of the digital economy is accelerating the presence of a new kind of productive entity, somewhere between human capital and physical capital—robots and intelligent algorithms. As a result, some experts expect a potential reduction in the use of human labour as part of economic value creation while others expect a restructuring of the work done by people across economies but stable or growing overall levels of employment.¹⁹ Yet others have cautioned of the risks to economic productivity of technological reticence at the cost of realizing the raw potential of new technological advancements unfettered.²⁰ While in the immediate term the link between work and livelihoods remains a basic feature of our societies, the uncertainty around the shifts underway poses fundamental questions about the long-term future structure of economies, societies and work. However, for broad-based transition and successful adaptation towards any one of these or other long-term futures, strategic and deep investments in human capital will be even more—not less—important than before.

Sony Xperia XZ1 Boasts 3D Scanning Capabilities [Palladino]

On 09/18/2017, in 3D, A/V -- audio/visual, communications, creativity, human-computer interaction (HCI), ideas, innovation, mobile learning, mobile technologies, tools, vendors, by Daniel Christian

Sony Xperia XZ1 Boasts 3D Scanning Capabilities — from next.reality.news by Tommy Palladino

Excerpt (emphasis DSC):

The headline feature for Next Reality readers, though, is the 3D Creator feature. Using a proprietary algorithm, 3D Creator offers users the ability to scan 3D objects in one minute. 3D Creator offers four modes – head scan, face scan, food scan, and freeform scan – each with their own guides to assist the user in scanning and after effects to modify the results.

Users can share the scans as stickers in messaging apps or upload their creations to sites like Sketchfab. The scans can be used in camera AR effects, live wallpapers, and third-party apps. Of course, they can also be replicated via 3D printers.

3D Creator will also recommend apps that take advantage of 3D models in Google Play; one could surmise that these recommended apps could include ARCore apps fairly soon.

Also see:

Great resources from Inside AR & VR’s “Back to School” edition

On 09/15/2017, in attention, Augmented Reality (AR), communications, education technology, emerging technologies, engagement / engaging students, Google, health, learning ecosystem, student-related, tools, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, by Daniel Christian

Inside VR & AR

Inside VR & AR (Sep 15th, 2017)

It’s that time of year again, and we’re bringing you a special “Back to School” edition of Inside VR & AR. Virtual and Augmented Reality technology is more than just fun and games; there are a lot of apps and tools that are meant to educate and help people learn in an immersive environment. Today’s issue highlights some of the newest educational apps.

Math Alive Kit

Discovery VR for Cardboard

Anatomyou

VirtualSpeech – Public Speaking VR

Mel Chemistry VR

MondlyVR

The Body VR

MediVis

MyLab

Universe Sandbox ²VR

Addendums on 9/18/17:

Augmented Reality Comes to the Classroom — from invisible.toys

From DSC:
This posting includes “32 Augmented Reality Apps for the Classroom”

MasterpieceVR Lets Four People Paint and Sculpt Together in VR — from vrscout.com by Jesse Damiani

Best question I’ve heard in a while: “K-12 & higher education are considered separate systems. What if they converged?” [Young]

On 09/15/2017, in 21st century, adjunct faculty, adult learning, career development, collaboration, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, design, expectations, faculty/staff, heutagogy, higher education, ideas, innovation, K-12 related, learning, learning ecosystem, lifelong learning, microlearning, pedagogy, social learning / networks, social media, society, streams of content, student teaching/teacher education, student-related, teachers, teaching & learning, training / L&D, United States, universities, user experience (UX), by Daniel Christian

K-12 and higher education are considered separate systems. What if they converged? — from edsurge.com by Jeff Young

Excerpt:

Education in America is a tale of two systems. There’s K-12 education policy and practice, but a separate set of rules—and a separate culture—for higher education. A new book argues that it doesn’t have to be that way.

In “The Convergence of K-12 and Higher Education: Policies and Programs in a Changing Era,” two education professors point out potential benefits of taking a more holistic view to American education (in a volume that collects essays from other academics). They acknowledge that there are potential pitfalls, noting that even well-intentioned systems can have negative consequences. But they argue that “now more than ever, K-12 and higher education need to converge on a shared mission and partner to advance the individual interests of American students and the collective interests of the nation.”

EdSurge recently talked with one of the book’s co-editors, Christopher Loss, associate professor of public policy and higher education at Vanderbilt University. The conversation has been edited and condensed for clarity.

Which is to say that we have tended not to think of the sector as most people actually experience it—which is one continuous ladder, one that often is missing rungs, and is sometimes difficult to climb, depending on a whole host of different factors. So, I think that the research agenda proposed by Pat and I and our collaborators is one that actually gets much closer to the experience that most people actually are having with the educational sector.

From DSC:
This is a great 50,000-foot level question and one that reminds me of a graphic I created a couple of years ago that speaks of the continuum that we need to more holistically address — especially as the topic of lifelong learning is increasingly critical to members of our workforce today.

Because in actuality, the lines between high school and college continue to blur. Many students are taking AP courses and/or are dually-enrolled at colleges/universities already. Some high school graduates already have enough credits to make serious headway in obtaining a college degree.

The other thing that I see over and over again is that K-12 is out innovating higher education and is better at communicating with other educators than most of higher education is. As an example, go look at some of the K-12 bloggers and educators out there on Twitter. They have tens of thousands of followers — and many of those followers being other K-12 educators. They are sharing content, best practices, questions, issues/solutions, new pedagogies, new technologies, live communication/training sessions, etc. with each other. Some examples include:

Eric Sheninger 127 K followers
Alice Keeler 110 K followers
Kyle Pace 63.6 K followers
Monica Burns 44.5 K
Lisa Nielsen 32.4 K followers

The vast majority of the top bloggers within higher ed — and those who regularly are out on social media within higher education — are not even close to those kinds of numbers.

What that tells me is that while many educators within K-12 are out on social media sharing knowledge with each other via these relatively new means, the vast majority of administrators/faculty members/staff working within higher education are not doing that. That is, they are not regularly contributing streams of content to Twitter.

But that said, there are few people who are trying to “cross over the lines” of the two systems and converse with folks from both higher ed and K-12. We need more of these folks who are attempting to pulse-check the other systems out there in order to create a more holistic, effective continuum.

I wonder about the corporate world here as well. Are folks from the training departments and from the learning & development groups pulse-checking the ways that today’s students are being educated within higher education? Within K-12? Do they have a good sense of what the changing expectations of their new employees look like (in terms of how they prefer to learn)?

We can do better. That’s why I appreciated the question raised within Jeff’s article.

Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?

Daniel Christian

From DSC:
When you read the article below, notice how many times these CIO’s mention that they’re tapping into streams of content

How to stay current with emerging tech: CIO tips — from enterprisersproject.com by Carla Rudder
CIOs from Target, CVS Health, GE, and others share strategies for keeping up with the latest technologies

Excerpts:

I spend a fair amount of time looking at LinkedIn and Twitter. I’m particular about what I subscribe to. I see what people are interested in, so these social networks are good sources of information.
…
First, I set up Google alerts on topics that are of interest to me. I can skim these daily to keep abreast of what’s happening.
…
On the top-down side, I employ some different tactics. For example, I love using the Flipboard app to find relevant technology new stories targeted to my preferences. Also, I enjoy reading as much as I can about management and macro trends in technology and society.
…
First, pick some new media and follow it regularly. Examples that come to mind are Quartz, Vox, and Slate. Then, seek a balanced perspective from traditional media like The Wall Street Journal, The New York Times, The Atlantic, and The Economist.
…
When I can’t get out to conferences, I watch TED Talks. In fact, I watch a lot of talks that have nothing to do with IT, but they certainly help with leadership.

“Learning is leaving the (school) building” — and other items from Will Richardson & Bruce Dixon

On 09/01/2017, in 21st century, active learning, attention, change, collaboration, communications, communities of practice, dangers of the status quo, digital learning, education, education reform, education technology, engagement / engaging students, face-to-face, game-changing environment, generational differences, ideas, innovation, internet, K-12 related, leadership, learning, learning ecosystem, legislatures / government / legal, love of learning, more voice more choice more control, motivation, pace of change, parents/guardians, participation, passions, pedagogy, personalized/customized learning, real-world assignments, social learning / networks, society, staying relevant, story, storytelling, strategy, student-related, surviving, teachers, teaching & learning, technology (general), traditional / tradition, United States, user experience (UX), vision/possibilities, web-based collaboration, webinars, youth, by Daniel Christian

From DSC:
I appreciated hearing the perspectives from Bruce Dixon and Will Richardson this morning, as I listed to a webinar that they recently offered. A few key takeaways for me from that webinar — and with a document that they shared — were:

The world has fundamentally changed. (Bruce and Will also mentioned the new pace of change; i.e., that it’s much faster.)
We need to have more urgency about the need to reimagine school, not to try to improve the existing model.
“Because of the advent of the Web and the technologies we use to access it, learning is, in a phrase, leaving the (school) building.”
There is a newfound capacity to take full control of one’s own learning; self-determined learning should be at the center of students’ and teachers’ work; co-constructed curriculum
And today, at a moment when learners of all ages have never had more agency over their own learning, schools must unlearn centuries old mindsets and practices and relearn them in ways that truly will serve every child living in the modern, connected world.
Will and Bruce believe that every educator — and district for that matter — should articulate their own “principles of learning”
Beliefs about how kids learn (powerfully and deeply) need to be articulated and consistently communicated and lived out
Everything we do as educators, administrators, etc. tells a story. What stories are we telling? (For example, what does the signage around your school building say? Is it about compliance? Is is about a love of learning? Wonder? What does the 20′ jumbo tron say about priorities? Etc.)
Bruce and Will covered a “story audit” and how to do one

“Learning is, in a phrase, leaving the (school) building.”

Richardson & Dixon

Also see:

These educators have decades worth of experience. They are pulse-checking their environments. They want to see students thrive both now and into the future. For these reasons, at least for me, their perspectives are highly worth reflecting upon.

World’s first AR messenger; the top 5 VR and AR apps for architects; Dell makes a VR Visor

On 08/28/2017, in A/V -- audio/visual, architecture, Augmented Reality (AR), collaboration, communications, ideas, innovation, learning spaces, Microsoft, platforms, smart classrooms, social media, tools, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, visualizing information, by Daniel Christian

Augray, An Augmented Reality Company Has Launched World’s First AR Messenger — from tada-time.com; with thanks to Mr. Woontack Woo for this resource

Excerpt:

Never before has there been a messenger app based only on AR.

Just by downloading the app with a selfie, you will get your avatar and up get to customize them! There are many clothing and style options to fit your personality and mood. Don’t worry, you can change their appearance at any time. Once you create your digital you, you will place them in any environment around you, with the default animation’s audio or with your own voice, you really make your avatar come alive. You can record the actions in the real world, record, and chat with your friends and family or post them in the inbuilt social media for everyone to see your creative recording or the to experience your digital you in their world! This app will change your social life for the better.

The Top 5 Virtual Reality and Augmented Reality Apps for Architects — from archdaily.com by Lidija Grozdanic for Archipreneur.com; again, with thanks to Mr. Woontack Woo for this resource

Excerpt:

Virtual reality and augmented reality tools for the AEC industry are getting increasingly better and more optimized. As prices keep dropping, there are fewer reasons why every architect, engineer, contractor, and owner shouldn’t use some form of VR/AR in bringing their projects to life.

From being a novelty a few years ago, VR/AR solutions are slowly becoming a medium that’s transforming the way professionals in the AEC industry communicate, create and experience content. Offering a more immersive experience of architectural designs, but also products and areas related to space building, VR and AR tools are becoming an industry standard that offers rapid iterations and opportunity to refine designs in collaboration with clients and colleagues.

Dell makes a VR Visor to go with its Alienware laptops — from engadget.com by Andrew Tarantola
It’ll retail for $349 when it goes on sale in October.

Addendums:
Microsoft’s new partnership with Valve looks like a win-win — from businessinsider.com by Matt Weinberger

Excerpt:

Cheap VR headsets, priced at around $300, are coming to Windows 10 later this year
Microsoft just announced those headsets will support apps and games from the Steam platform, which will greatly expand selection. Plus, Microsoft says it’s working on “Halo” content for virtual reality.
The VR headsets will work with less powerful computers, potentially expanding the market.

Virtual reality, real rewards in higher ed — from universitybusiness.com by Jennifer Fink
Using augmented and virtual reality to attract students and engage donors

Each of us needs to be drawing from — and contributing to — streams of content [Christian]

On 08/24/2017, in 21st century, 24x7x365 access, active learning, adjunct faculty, adult learning, blogs / blogging / vlogging, career development, communications, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, faculty/staff, generational differences, higher education, ideas, K-12 related, leadership, learning, learning ecosystem, lifelong learning, microlearning, more voice more choice more control, motivation, online media, participation, platforms, productivity / tips and tricks, professional development, reinvent, society, staying relevant, student-related, surviving, teachers, tools, training / L&D, workplace, youth, by Daniel Christian

From DSC:
Readers of this Learning Ecosystems blog will recognize the following graphic:

I have long believed that each of us needs to draw from the relevant streams of content that are constantly flowing by us — and also that we should be contributing content to those streams as well. Such content can come from blogs, websites, Twitter, LinkedIn, podcasts, YouTube channels, Google Alerts, periodicals, and via other means.

I’m a big fan of blogging and using RSS feeds along with feed aggregators such as Feedly. I also find that Twitter, LinkedIn, and Google Alerts to be excellent means of tapping into — and contributing to — these streams of content. (See Jane Hart’s compilations to tap into other tools/means of learning as well.)

This perspective is echoed in the following article at the Harvard Business Review:

Help Employees Create Knowledge — Not Just Share It — from hbr.org by John Hagel III and John Seely Brown
Excerpt:
Without diminishing the value of knowledge sharing, we would suggest that the most valuable form of learning today is actually creating new knowledge. Organizations are increasingly being confronted with new and unexpected situations that go beyond the textbooks and operating manuals and require leaders to improvise on the spot, coming up with new approaches that haven’t been tried before. In the process, they develop new knowledge about what works and what doesn’t work in specific situations. We believe the old, “scalable efficiency” approach to knowledge needs to be replaced with a new, more nimble kind of “scalable learning.” To foster the latter, managers should understand five essential distinctions…

We need to be constantly challenging our assumptions and beliefs about what is required to achieve impact because, as the world changes, what used to work in the past may no longer work.

— Hagel and Brown

So whether you are working or studying within the world of higher education, or whether you are in the corporate world, or working in a governmental office, or whether you are a student in K-12, you need to be drawing from — and contributing your voice/knowledge to — streams of content.

In fact, in my mind, that’s what Training/L&D Departments should shift their focus to, as employees are already self-motivated to build their own learning ecosystems. And in the world of higher education, that’s why I work to help students in my courses build their own online-based footprints, while encouraging them to draw from — contribute to — these streams of content. As more people are becoming freelancers and consultants, it makes even more sense to do this.

But when we recognize that the environment around us is rapidly changing, skills have a shorter and shorter half-life. While skills are still necessary for success, the focus should shift to cultivating the underlying capabilities that can accelerate learning so that new skills can be more rapidly acquired. These capabilities include curiosity, critical thinking, willingness to take risk, imagination, creativity, and social and emotional intelligence. If we can develop those learning capabilities, we should be able to rapidly evolve our skill sets in ways that keep us ahead of the game.

— Hagel and Brown

10 examples of how brands are using chatbots to delight customers [Kim]

On 08/22/2017, in Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, communications, corporate / business world, corporate universities / corporate training, digital learning, emerging technologies, marketing/social marketing, MBA, platforms, programming, tools, workplace, by Daniel Christian

10 examples of how brands are using chatbots to delight customers — from medium.com by Larry Kim

Excerpt:

Businesses and brands are using chatbots in lots of exciting ways.

You can order food, schedule flights, and get recommendations for pretty much anything you can think of.

We’re still in the early days, but the latest chatbot statistics all say the same thing: adoption is growing.

Whether you like it or not, chatbots and virtual assistants are the future of marketing and customer support.

So which brands are already making the most of chatbots to delight their customers?

Here are 10 examples.

Why Natural Language Processing is the Future of Business Intelligence — from dzone.com by Gur Tirosh
Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language. But now, they’re learning ours.

Excerpt:

Every time you ask Siri for directions, a complex chain of cutting-edge code is activated. It allows “her” to understand your question, find the information you’re looking for, and respond to you in a language that you understand. This has only become possible in the last few years. Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language.

But now, they’re learning ours.

The technology underpinning this revolution in human-computer relations is Natural Language Processing (NLP). And it’s already transforming BI, in ways that go far beyond simply making the interface easier. Before long, business transforming, life changing information will be discovered merely by talking with a chatbot.

This future is not far away. In some ways, it’s already here.

What Is Natural Language Processing?
NLP, otherwise known as computational linguistics, is the combination of Machine Learning, AI, and linguistics that allows us to talk to machines as if they were human.

But NLP aims to eventually render GUIs — even UIs — obsolete, so that interacting with a machine is as easy as talking to a human.

Chatbot lawyer, which contested £7.2M in parking tickets, now offers legal help for 1,000+ topics [Sebastian Anthony]

On 07/14/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, bots, change, communications, computer science, disruption, game-changing environment, human-computer interaction (HCI), ideas, innovation, legislatures / government / legal, programming, robotics, society, UK, United States, by Daniel Christian

Chatbot lawyer, which contested £7.2M in parking tickets, now offers legal help for 1,000+ topics — from arstechnica.co.uk by Sebastian Anthony
DoNotPay has expanded to cover the UK and all 50 US states. Free legal help for everyone!

Excerpt:

In total, DoNotPay now has over 1,000 separate chatbots that generate formal-sounding documents for a range of basic legal issues, such as seeking remuneration for a delayed flight or train, reporting discrimination, or asking for maternity leave. If you divide that by 51 (US and UK) you get a rough idea of how many different topics are covered. Each bot had to be hand-crafted by the British creator Joshua Browder, with the assistance of part-time and volunteer lawyers to ensure that the the documents are actually fit for purpose.

British student’s free robot lawyer can fight speeding tickets and rogue landlords — from telegraph.co.uk by Cara McGoogan

Excerpt:

A free “robot lawyer” that has overturned thousands of parking tickets in the UK can now fight rogue landlords, speeding tickets and harassment at work.

Joshua Browder, the 20-year-old British student who created the aide, has upgraded the robot’s abilities so it can fight legal disputes in 1,000 different areas. These include fighting landlords over security deposits and house repairs, and helping people report fraud to their credit card agency.
…
To get robot advice, users type their problem into the DoNotPay site and it directs them to a chat bot that can solve their particular legal issue. It can draft letters and offer advice on problems from credit card fraud to airline compensation.

Free robot lawyer helps low-income people tackle more than 1,000 legal issues — from mashable.com by Katie Dupere

Excerpt:

Shady businesses, you’re on notice. This robot lawyer is coming after you if you play dirty.

Noted legal aid chatbot DoNotPay just announced a massive expansion, which will help users tackle issues in 1,000 legal areas entirely for free. The new features, which launched on Wednesday, cover consumer and workplace rights, and will be available in all 50 states and the UK.

While the bot will still help drivers contest parking tickets and refugees apply for asylum, the service will now also help those who want to report harassment in the workplace or who simply want a refund on a busted toaster.

From DSC:
Whereas this type of bot is meant for external communications/assistance, we should also watch for Work Bots within an organization — dishing up real-time answers to questions that employees have about a variety of topics. I think that’s the next generation of technical communications, technical/help desk support, as well as training and development groups (at least some of the staff in those departments will likely be building these types of bots).

Addendum on 7/15/17:

LawGeex: Contract Review Automation

Excerpt (emphasis DSC):

The LawGeex Contract Review Automation enables anyone in your business to easily submit and receive approvals on contracts without waiting for the legal team. Our A.I. technology reads, reviews and understands your contracts, approving those that meet your legal team’s pre-defined criteria, and escalating those that don’t. Legal can maintain control and mitigate risk while giving other departments the freedom they need to get business moving.

The case for a next generation learning platform [Grush & Christian]

On 07/11/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Amazon, Artificial Intelligence/Agents/LLMs/and Related, attention, Blockchain, Bring your own device (BYOD), career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, history, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, lifelong learning, machine-to-machine communications, Michigan, microlearning, mirroring and/or multiple devices, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), new business models, new media literacies, online learning, online media, online tutoring, open courseware and systems, pace of change, passions, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, social learning / networks, society, staying relevant, storytelling, streams of content, student-related, surviving, teaching online, technologies for your home, technology (general), telepresence, television, tools, training / L&D, trends, TVs, universities, user experience (UX), using teams, vendors, videoconferencing, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, youth, by Daniel Christian

The case for a next generation learning platform — from campustechnology.com by Mary Grush & Daniel Christian

Excerpt (emphasis DSC):

Grush: Then what are some of the implications you could draw from metrics like that one?

Christian: As we consider all the investment in those emerging technologies, the question many are beginning to ask is, “How will these technologies impact jobs and the makeup of our workforce in the future?”

While there are many thoughts and questions regarding the cumulative impact these technologies will have on our future workforce (e.g., “How many jobs will be displaced?”), the consensus seems to be that there will be massive change.

Whether our jobs are completely displaced or if we will be working alongside robots, chatbots, workbots, or some other forms of AI-backed personal assistants, all of us will need to become lifelong learners — to be constantly reinventing ourselves. This assertion is also made in the aforementioned study from McKinsey: “AI promises benefits, but also poses urgent challenges that cut across firms, developers, government, and workers. The workforce needs to be re-skilled to exploit AI rather than compete with it…”

A side note from DSC:
I began working on this vision prior to 2010…but I didn’t officially document it until 2012.

Learning from the Living [Class] Room:

A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determines that mastery. Once mastered, the system will ask the learner whether they still want to receive that particular stream of content or not.
A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and streams of content that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
(Potentially) Integration with one-on-one tutoring services

Further details here >>

Addendum from DSC (regarding the resource mentioned below):
Note the voice recognition/control mechanisms on Westinghouse’s new product — also note the integration of Amazon’s Alexa into a “TV.”

Westinghouse’s Alexa-equipped Fire TV Edition smart TVs are now available — from theverge.com by Chaim Gartenberg

The key selling point, of course, is the built-in Amazon Fire TV, which is controlled with the bundled Voice Remote and features Amazon’s Alexa assistant.

Finally…also see:

NASA unveils a skill for Amazon’s Alexa that lets you ask questions about Mars — from geekwire.com by Kevin Lisota
Holographic storytelling — from jwtintelligence.com
The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.
New Dimensions in Testimony is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book. Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from the USC Institute for Creative Technologies (ICT), people are able to ask Gutter’s projected image questions that trigger relevant responses.

Learning Ecosystems

Sony Xperia XZ1 Boasts 3D Scanning Capabilities [Palladino]

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