business

Beyond Automation [Harvard Business Review; Davenport & Kirby]

On 07/17/2015, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, corporate / business world, economics, future, game-changing environment, generational differences, new business models, pace of change, robotics, society, staying relevant, workplace, youth, by Daniel Christian

Beyond Automation — from hbr.org by Thomas Davenport & Julia Kirby

Excerpt (emphasis DSC):

After hearing of a recent Oxford University study on advancing automation and its potential to displace workers, Yuh-Mei Hutt, of Tallahassee, Florida, wrote, “The idea that half of today’s jobs may vanish has changed my view of my children’s future.” Hutt was reacting not only as a mother; she heads a business and occasionally blogs about emerging technologies. Familiar as she is with the upside of computerization, the downside looms large. “How will they compete against AI?” she asked. “How will they compete against a much older and experienced workforce vying for even fewer positions?”

Suddenly, it seems, people in all walks of life are becoming very concerned about advancing automation. And they should be: Unless we find as many tasks to give humans as we find to take away from them, all the social and psychological ills of joblessness will grow, from economic recession to youth unemployment to individual crises of identity (*DC insert: See my footnote below). That’s especially true now that automation is coming to knowledge work, in the form of artificial intelligence. Knowledge work—which we’ll define loosely as work that is more mental than manual, involves consequential decision making, and has traditionally required a college education—accounts for a large proportion of jobs in today’s mature economies. It is the high ground to which humanity has retreated as machines have taken over less cognitively challenging work. But in the very foreseeable future, as the Gartner analyst Nigel Rayner says, “many of the things executives do today will be automated.”

From DSC:
* These are the types of concerns I was trying to get at when I asked the question: Which street do we care more about, Wall Street or Main Street?

If the we make decisions solely on the basis of the bottom lines and with an eye solely on shareholders, we could have some major issues to deal with. We must consider the effects of automation on Main Street, not just on Wall Street.

Are these some of the phenomenon that will sink higher education if we don’t address them? [Christian]

On 07/16/2015, in business, business side of he, change, changing business models, colleges, dangers of the status quo, Daniel S. Christian, disruption, experimentation, higher education, leadership, new business models, reinvent, staying relevant, strategy, surviving, universities, vision/possibilities, by Daniel Christian

From DSC:
The phenomenon I’m thinking about are:

We in higher education are so peer-oriented that we don’t lead. That is, if our peers would do X, then we could do X. But if they aren’t doing it, we can’t or shouldn’t do it either. As Barnds says in his article below, “We continue to play a game of chicken as we wait for a so-called peer to do what we need to do.”
We are so peer-oriented that we don’t see that if we don’t lead and care far less about what our peers are doing, we risk being in a situation where we’re simply shifting chairs around, and doing so aboard the Titanic.
Why do I say Titanic? Because if we don’t address the growing chasm between what the corporate world wants/expects and what learners/families expect, we risk creating a void that WILL BE filled by another completely new system or systems. There WILL BE disruption if we don’t address the gaps. People will find other routes.
Folks in leadership positions within higher education have no choice but to deal with risk. If you don’t do anything, you are courting an enormous amount of risk. You are running a very dangerous experiment and your institution will likely be a shadow of what it once was (if it’s even able to remain open at all in the future). But if you change something — such as lowering the price of obtaining a degree — you also face risk. So risk comes with the job; there’s no escaping it. But just don’t make the mistake of thinking there’s no risk in pursuing the status quo.

The Best Pricing Model: Transparency — from insidehighered.com by W. Kent Barnds

Excerpts:

The current funding model for higher education is broken and we can only blame ourselves for creating a norm of bargain basement pricing for those families in the know, opaque business models and unexplained annual increases based more on competitors’ current price tag rather than our actual campus needs. We continue to play a game of chicken as we wait for a so-called peer to do what we need to do.
…
There are significant risks involved in changing how we discuss pricing, cost and value. Private colleges, as tuition-dependent institutions, are hesitant to try something new, especially if all of our peers stick with the currently murky language and approaches to cost and price.
…
As an industry, we need to work at getting it right for our students, which includes lowering actual costs for students and maintaining sufficient revenue to deliver on our mission.
…
Further, colleges need to clearly describe their business model to their campus constituents, students and parents of current students and delineate how the annual operation is funded. Finally, leaders need to acknowledge that percentage increases in tuition costs cannot continue in perpetuity. At some point we will price ourselves out of the market and into bankruptcy.
…
Seldom is there a clear statement that all students will pay at least $XXXX less to attend the next year. I realize this is pretty tricky — saying that the education offered is less expensive than the previous year — but this is exactly what’s missing and why many of the efforts so far seem to miss the mark.

Don’t get Ubered: Be an instigator of digital disruption [Zetlin]

On 07/15/2015, in business, corporate / business world, disruption, innovation, IT in HE, leadership, strategy, vision/possibilities, workplace, by Daniel Christian

Don’t get Ubered: Be an instigator of digital disruption — from by Minda Zetlin

Excerpts (emphasis DSC):

It’s a common complaint from business leaders: IT takes too long to give us what we need. Not only is creating impatience in business leaders bad for a CIO’s reputation, it also leads to growth in “shadow” or “rogue” IT, as frustrated business leaders seek a more immediate solution. The answer is for IT to speed up its work, but that’s a tall order for many, who already feel they’re moving as fast as they can and then some.

In an interview with The Enterprisers Project, Emmet B. Keeffe, CEO of the software visualization company iRise, explains how technology leaders can and must speed up their projects.

…

Keeffe: Don’t settle for a seat at the table. Every CIO faces his or her own challenges, but one thing we’ve been hearing for something like a decade is business and IT alignment and getting a seat at the table. But at this stage of the game, when software and the Internet define most businesses to their users, being at the table isn’t enough. CIOs need to be calling the business to the table, and presenting innovative ways to thrive.

Rise recently held a CIO event in New York, and though it wasn’t explicitly on the agenda, the one thing every participant talked about was disruption and the potential for startups to Uber them with a new digital business model, or for established competitors to beat them to a new digitally driven punch. They were focused on what was going on in the competitive landscape, figuring out how to act immediately on opportunity, and how to make sure their business leaders were listening.

So if there are any CIOs left out there still calling alignment a job well-done, my advice would be to keep pushing to a higher level, instigating strategic change rather than only falling in line with it.

10 C-Suite jobs of the future [Lindzon]

On 07/14/2015, in 21st century, business, change, corporate / business world, data related items, organizational change, UK, user experience (UX), workplace, by Daniel Christian

10 C-Suite jobs of the future — from fastcompany.com by Jared Lindzon; with thanks to Norma Owen for posting this on her Future Workforce newsletter
Step aside, chief innovation officers, and make way for chief automation officers and chief freelance relationship officers.

Excerpts:

With questions about the future of middle management, many believe that corporations will soon beef up their core leadership teams, allowing them to keep foundational business knowledge close to the top while delegating the increasingly complex attributes of the modern organization to in-house, executive-level experts.

These changes are expected to bring a slew of new positions into the C-suite…
…
With many considering a significant expansion of the C-suite imminent, here are a few new titles that we may see added in the near future:

Chief Ecosystem Officer
Chief User Experience Officer
Chief Automation Officer
Chief Freelance Relationship Officer
Chief Intellectual Property Officer
Chief Data Officer
Chief Privacy Officer
Chief Compliance Officer
…and others

What Learners Really Want — from clomedia.com by Todd Tauber
Listen to your learners: They want speed, diversity and adaptability in internal development programs.

Excerpt (emphasis DSC):

Everyone knows most learning happens beyond the classroom walls and outside learning management systems. But new research shows just how much — and the data are startling.

In the past year, learning technology company Degreed conducted two separate surveys that show workers spend four to five times more time on self-directed learning than on internal or external learning offerings. They invest more than 14 hours a month, on average, learning on their own but just two to three hours on employer-provided learning.

Those numbers should inform how and why development needs to evolve — urgently.
…
Learners want easier and faster access to answers. Degreed found almost 70 percent of workers say the first thing they do when they need to learn something for their jobs is Google it, then read or watch what they find. About 42 percent look for a live or online course, but they do it on their own. Fewer than 12 percent turn to their learning organization first.

Learning and development people do pretty much the same thing. They are “Googling it” too, and not just because it’s expedient. By a 3.5 to 1 margin, people believe self-directed learning is more effective in helping them succeed at work than taking part in company sponsored learning. These are mature adults. They have a good idea what they need.
…
Learners want to leverage the whole learning ecosystem. Informal learning initiatives should be valued because workers believe as much as 60 percent of the knowledge and skills they use on the job comes from informal learning.

From DSC:
I agree with Todd that this is where learning ecosystems come in. Employees are trying to use a variety of tools and methods to tap into streams of up-do-date content.

To me, the charter of those involved with corporate training/development should be to help employees learn about the current set of tools available to them and how to use such tools. Then do the necessary research to give employees a place to begin using those tools — such as whom should a particular group of employees should follow on Twitter or Scoop.It, which websites/blogs are especially well done and applicable to their particular positions and area of expertise, etc.

The pace of change has changed and at times, it’s moving too fast to create formal learning materials. We need to tap into streams of content. Perhaps those in corporate U’s could even be helping to curate and create the most beneficial streams of content for their employees in key strategic areas — and doing so using small, bite-sized chunks. They could recommend — and to some degree even provide — the platforms employees could use for self-directed learning. This self-directed learning wouldn’t be all alone though — each employee would be building and interacting with folks within their own Personal Learning Network (PLN); each person’s learning ecosystem would likely look different from others’ learning ecosystems.

Also relevant/see:

Heutagogy Community of Practice

From DSC:
Many times we don’t want to hear news that could be troubling in terms of our futures. But we need to deal with these trends now or face the destabilization that Harold Jarche mentions in his posting below.

The topics found in the following items should be discussed in courses involving economics, business, political science, psychology, futurism, engineering, religion*, robotics, marketing, the law/legal affairs and others throughout the world. These trends are massive and have enormous ramifications for our societies in the not-too-distant future.

* When I mention religion classes here, I’m thinking of questions such as :

What does God have in mind for the place of work in our lives?
Is it good for us? If so, why or why not?
How might these trends impact one’s vocation/calling?
…and I’m sure that professors who teach faith/
religion-related courses can think of other questions to pursue

turmoil and transition — from jarche.com by Harold Jarche

Excerpts (emphasis DSC):

One of the greatest issues that will face Canada, and many developed countries in the next decade will be wealth distribution. While it does not currently appear to be a major problem, the disparity between rich and poor will increase. The main reason will be the emergence of a post-job economy. The ‘job’ was the way we redistributed wealth, making capitalists pay for the means of production and in return creating a middle class that could pay for mass produced goods. That period is almost over. From self-driving vehicles to algorithms replacing knowledge workers, employment is not keeping up with production. Value in the network era is accruing to the owners of the platforms, with companies such as Instagram reaching $1 billion valuations with only 13 employees.
…
The emerging economy of platform capitalism includes companies like Amazon, Facebook, Google, and Apple. These giants combined do not employ as many people as General Motors did. But the money accrued by them is enormous and remains in a few hands. The rest of the labour market has to find ways to cobble together a living income. Hence we see many people willing to drive for a company like Uber in order to increase cash-flow. But drivers for Uber have no career track. The platform owners get richer, but the drivers are limited by finite time. They can only drive so many hours per day, and without benefits. At the same time, those self-driving cars are poised to replace all Uber drivers in the near future. Standardized work, like driving a vehicle, has little future in a world of nano-bio-cogno-techno progress.

Value in the network era is accruing to the owners of the platforms, with companies such as Instagram reaching $1 billion valuations with only 13 employees.

For the past century, the job was the way we redistributed wealth and protected workers from the negative aspects of early capitalism. As the knowledge economy disappears, we need to re-think our concepts of work, income, employment, and most importantly education. If we do not find ways to help citizens lead productive lives, our society will face increasing destabilization.

Also see:

Will artificial intelligence and robots take your marketing job? — from by markedu.com by
Technology will overtake jobs to an extent and at a rate we have not seen before. Artificial intelligence is threatening jobs even in service and knowledge intensive sectors. This begs the question: are robots threatening to take your marketing job?

Excerpt:

What exactly is a human job?
The benefits of artificial intelligence are obvious. Massive productivity gains while a new layer of personalized services from your computer – whether that is a burger robot or Dr. Watson. But artificial intelligence has a bias. Many jobs will be lost.

A few years ago a study from the University of Oxford got quite a bit of attention. The study said that 47 percent of the US labor market could be replaced by intelligent computers within the next 20 years.

The losers are a wide range of job categories within the administration, service, sales, transportation and manufacturing.

…

Before long we should – or must – redefine what exactly a human job is and the usefulness of it. How we as humans can best complement the extraordinary capabilities of artificial intelligence.

This development is expected to grow fast. There are different predictions about the timing, but by 2030 there will be very few tasks that only a human can solve.

For the employment application for future jobs: Professional hoop jumpers need not apply!

“The brave new world of virtual-reality filmmaking” [Nield] & other items re: VR

On 06/26/2015, in A/V -- audio/visual, business, chemistry, emerging technologies, engagement / engaging students, engineering, higher education, K-12 related, media/film, science, Virtual Reality (VR) / worlds / learning, by Daniel Christian

The brave new world of virtual-reality filmmaking — from readwrite.com by David Nield
How VR will revolutionize cinema for creators and consumers.

Excerpt:

While gamers wait patiently for their virtual-reality headsets to go on sale, there’s another industry ripe for the VR picking: movies. That means, as VR technology matures, filmmakers have to work out a new approach to their craft. But if they get it right, audiences are in for a far more immersive and interactive ride.

Companies like Samsung, Google and Oculus have been evangelizing VR cinema experiences, hoping to bring the sorts of videos that make their virtual-reality platforms a real destination for movie watchers. But to make their campaigns work, they need filmmakers and video producers who know what they’re doing.

Innovative use of Virtual Reality in Chemistry Classrooms — from alchemylearning.com

Excerpt:

“My students were able to apply their understanding of the technology to learning activities (labs, research projects, etc.) that could be made possible using virtual reality. For students to draw those connections on their own gives me hope that engineers, teachers, and students will be able to collaborate and create great opportunities for learning inside of a virtual world.” – Matt Cobb

Adopting Virtual Reality for Education — from alchemylearning.com

Excerpt:

“As an educator with 20+ years’ experience integrating technology into curriculum, it is exciting for me to see a technology that so quickly captures the attention of the students, motivates them to make the effort to learn the procedures, and then opens them up to the relevant content.“ – Larry Fallon, Instructional Technology Coordinator, Arlington County Public Schools
…
But ultimately, will VR become a proven medium to help students learn faster, be more motivated, and expand the boundaries of what is possible? Let’s take a moment to survey the state of the field right now and see what the future of virtual reality in education could look like.

Virtual reality technology expands to a blitz of uses, including football — from kansascity.com by Kasia Kovacs

Excerpt:

Reilly’s football software is among a tidal wave of VR programs being developed for introduction to consumers in the next year. The military already uses VR in some training exercises, but the technology has potential uses in other areas, such as entertainment and home improvement. Architects, for instance, can create life-size virtual models of buildings rather than relying on traditional physical models.
…
Raymond Wong, a product analyst for Mashable, said: “I’m not sure if people want to put these goggles on at home. It’s a very isolating experience.” Indeed, total immersion in a world that occupies most of the users’ senses could lend itself to previously unseen consequences.
…
Wong sees more potential for VR in commercial industries such as marketing or engineering.

Research has already pointed to VR’s advantages in the medical field, Rizzo said. Once interactive intelligent agents — virtual characters — are advanced enough to respond like people, surgeons in training may be able to practice procedures with these characters. VR simulations could also be used as a way to distract patients from painful procedures, possibly becoming an alternative to pain medicine.

Education may also benefit from advances in virtual reality.

If a student struggles with conceptualizing the atomic structure, for instance, he could plop on the headset and be immersed within a virtual atom.

Like being there: Walking through an ancient Roman town — from popular-archaeology.com

Excerpt:

The development of new technologies and techniques, combined with the increasingly interdisciplinary approach of archaeological investigation, are producing results that, for the archaeologist of 20 years ago, might have been the stuff of science fiction. Who would have known then that scientists would resurrect in startling detail an entire ancient Roman town after only fractional excavation? And who would have known that thousands of people from nearly every corner of the world would be able to ‘walk’ through that town without ever physically setting foot within?

This, however, is exactly what has happened for an obscure archaeological site located in Portugal—a relatively small ancient Roman town whose few visible remains have attracted comparatively few visitors—at least as compared to the iconic Roman city of Pompeii in the south of Italy.

Oculus Rift DK2 demo round-up for futurists — from futureconscience.com

Excerpt:

NeoS: The Universe
This is a fantastic demo that takes you from the smallest level of scale (surrounded by protons and neutrons) through to the largest (galaxies and the observable universe). As you progress through the scales you are in first overlooked by a penny that seems the size of a building, before seeing it get smaller in front of you and other objects such as basketballs and a T-Rex come into view.

Mona Lisa Room
This is one of those ‘transport you to a location’ demos that a lot of people are starting to get involved with. It seems like such an obvious use of VR technology, and you can really see how the cultural heritage and museum sector is going to jump on this once the technology is commercially available. Essentially what you have here is a solo tour of a very famous art gallery room in the Louvre museum in Paris, complete with atmospheric and well-produced audio guides for a number of different paintings. Most importantly, it’s a VIP viewing – you are escaping the hundreds of tourists crammed into the small space for a personal experience taken at your leisure. Unfortunately, this particular demo really exposes the need for a higher resolution screen than the DK2 has at hand. The Mona Lisa is a small painting, and so none of the detail comes out which is particularly jarring given that the audio tour is talking specifically about how perfect the painting is. Even the massive wall-size Biblical painting nearby comes across as too pixelated to really engage with. It’s a concept that is going to take off in the very near future, but not until we get nice high-res screens!

Shocker: 40% of workers now have ‘contingent’ jobs, says U.S. Government — from forbes.com by Elaine Pofeldt

Excerpt:

Tucked away in the pages of a new report by the U.S. Government Accountability Office is a startling statistic: 40.4% of the U.S. workforce is now made up of contingent workers—that is, people who don’t have what we traditionally consider secure jobs.

There is currently a lot of debate about how contingent workers should be defined. To arrive at the 40.4 %, which the workforce reached in 2010, the report counts the following types of workers as having the alternative work arrangements considered contingent. (The government did some rounding to arrive at its final number, so the numbers below add up to 40.2%).

Agency temps: (1.3%)
On-call workers (people called to work when needed): (3.5%)
Contract company workers (3.0%)
Independent contractors who provide a product or service and find their own customers (12.9%)
Self-employed workers such as shop and restaurant owners, etc. (3.3%)
Standard part-time workers (16.2%).

In contrast, in 2005, 30.6% of workers were contingent. The biggest growth has been among people with part time jobs. They made up just 11.9% of the labor force in 2005. That means there was a 36% increase in just five years.

In the future, employees won’t exist — from techcrunch.com by Tad Milbourn

Excerpt:

Contract work is becoming the new normal. Consider Uber: The ride-sharing startup has 160,000 contractors, but just 2,000 employees. That’s an astonishing ratio of 80 to 1. And when it comes to a focus on contract labor, Uber isn’t alone. Handy, Eaze and Luxe are just a few of the latest entrants into the “1099 Economy.”

Though they get the most attention, it’s not just on-demand companies that employ significant contract workforces. Microsoft has nearly two-thirds as many contractors as full-time employees. Even the simplest business structures, sole proprietorships, have increased their use of contract workers nearly two-fold since 2003.

The unsung heroes of the on-demand economy — from medium.com by Alex Chriss
We need to rethink the notion of entrepreneurship in the on-demand economy and build the tools and infrastructure to support the growing self-employed workforce.

Excerpt:

Enabled by the ubiquitous connectivity and power of smartphones, entrepreneurs are opening shops on Etsy, working as virtual assistants through oDesk, tackling neighborhood jobs on TaskRabbit, or driving on demand with Uber.

This new economy isn’t limited to low-paying gigs either. There are highly skilled professionals with advanced degrees from top 10 schools opting to work for themselves instead of a big firm. Consider the MBAs earning $100-$150 an hour through online consulting firm HourlyNerd or the lawyers making more than that on UpCounsel.

The Handy housecleaner and the UpCounsel attorney share a common characteristic: They’re a business of one.
…
This new wave of entrepreneurs — the self-employed workforce — is accelerating a broad trend we’ve been watching closely for nearly 10 years and started documenting in the year 2007 B.U. –before Uber.

They are part of the massive growth in the number of independent professionals. Full-time jobs with their corporate grab bag of benefits are becoming scarcer by the day. In the near future, working full time for a single company that offers little flexibility or work-life balance will become as outdated as the notion of staying with one company for your entire working life.

New survey: 40% of unemployed have “given up” — from prweb.com
Express Employment Professionals released the results [on May 20th, 2015] of its second annual in-depth poll, “The State of the Unemployed,” revealing that 40 percent of unemployed Americans agree to some extent that they have completely given up looking for work.

Excerpt:

Express Employment Professionals released the results [on May 20th, 2015] of its second annual in-depth poll, “The State of the Unemployed,” revealing that 40 percent of unemployed Americans agree to some extent that they have completely given up looking for work.

That figure, though high, represents a slight improvement from 2014, when 47 percent said they had given up.

The survey of 1,553 jobless Americans age 18 and older was conducted online by Harris Poll on behalf of Express Employment Professionals between April 7 and 29, 2015, and offers a rare look at the background and attitudes of the unemployed, their approach to the job hunt, who they blame for their current situation, and how they are holding up through tough times.

New self-learning systems will reduce reliance on humans during ramp-up — from wtvox.com by Aidan Russell

Excerpt:

Robots are cracking eggs and making ice cream sundaes. These aren’t just party tricks. The way robots learn to do complex tasks is changing and that has profound implications for the future of manufacturing.

The egg-cracking robot comes courtesy of researchers at the University of Maryland and NICTA, an information and computer technology research centre in Australia. Their robotic system learns processes by watching YouTube videos.
…
It’s not difficult to see how systems like this might be utilised to improve automated manufacturing or bring new automation systems to areas of production that haven’t seen much automation yet. An investment in a single robotic system capable of learning a variety of tasks without specialised programming would be attractive to small manufacturers that do short production runs, for example.

A bot that can learn from watching other people could also fine tune its own actions through trial and error, essentially learning from its mistakes. That’s what researchers at Lappeenranta University of Technology (LUT) in Finland had in mind when they developed a self-adjusting welding system.

Will humans go the way of horses? — from foreignaffairs.com by Erik Brynjolfsson and Andrew McAfee
Labor in the Second Machine Age

Our mental advantages might be even greater than our physical ones. While we’re clearly now inferior to computers at arithmetic and are getting outpaced in some types of pattern recognition—as evidenced by the triumph of Watson, an artificial-intelligence system created by IBM, over human Jeopardy! champions in 2011—we still have vastly better common sense. We’re also able to formulate goals and then work out how to achieve them. And although there are impressive examples of digital creativity and innovation, including machine-generated music and scientific hypotheses, humans are still better at coming up with useful new ideas in most domains.

It is extraordinarily difficult to get a clear picture of how broadly and quickly technology will encroach on human territory (and a review of past predictions should deter anyone from trying), but it seems unlikely that hardware, software, robots, and artificial intelligence will be able to take over from human labor within the next decade. It is even less likely that people will stop having economic wants that are explicitly interpersonal or social; these will remain, and they will continue to provide demand for human workers.

From DSC:
Stop right there! Hold on! Those of us working in education or training need to be asking ourselves:

What do these MASSIVE trends mean for the way that we are educating, training, and preparing our learners and employees!?!?

This is not our grandfathers’/grandmothers’ economy and way of life! From here on out, people must be able to adapt, to pivot, to change — and they must be able to learn…continually and quickly. They need to be able to know where to go to find information and be able to sort through the content to find out what’s true and relevant. They need to know under what circumstances they learn best.

Finally, becoming familiar with futurism — looking down the pike to see what’s developing, building scenarios, etc. — is now wise counsel for a growing number of people.

An increasingly popular job perk: Online education [McIntire]

On 06/03/2015, in business, change, changing business models, competency-based learning/education, corporate / business world, corporate universities / corporate training, experimentation, higher education, innovation, lifelong learning, new business models, online learning, workplace, by Daniel Christian

An increasingly popular job perk: Online education — from chronicle.com by Mary Ellen McIntire

Excerpt:

Southern New Hampshire University has become the latest institution to team up with a major employer to make online courses a benefit of employment.

A partnership between Southern New Hampshire and Anthem Inc., a health-insurance company, will allow some 55,000 Anthem employees to earn associate or bachelor’s degrees through the university’s College for America, a competency-based assessment program.

The announcement is one of several recent deals between a college and a corporation that will expand higher-education opportunities for employees at no or reduced cost, following a high-profile deal, announced last year, between Starbucks and Arizona State University. On Monday, Fiat Chrysler Automobiles announced a similar arrangement with Strayer University.

Smart Workplace 2040: The rise of the workspace consumer [Johnson Controls]

On 06/02/2015, in 21st century, business, career development, corporate / business world, future, game-changing environment, generational differences, professional development, technologies for your home, technology (general), vendors, workplace, by Daniel Christian

New report lays out its 2040 vision of the workplace of the future — from workplaceinsight.net by Mark Eltringham; with thanks to Norma Owen for posting this

Excerpt:

By 2040 knowledge workers will decide where and how they want to work, according to a new report on the workplace of the future by Johnson Controls’ Global Workplace Solutions business. The Smart Workplace 2040 report claims that 25 years from now, work will be seen as something workers do, rather than a place to which they commute. According to the study, work patterns will be radically different as a new generation of what it terms ‘workspace consumers’ choose their time and place of work. Most workers will frequently work from home, and will choose when to visit work hubs to meet and network with others. There will be no set hours and the emphasis will be on getting work done, while workers’ wellness will take priority. Technology will bring together networks of individuals who operate in an entrepreneurial way, with collaboration the major driver of business performance.

Also see:
Smart Workplace 2040: The rise of the workspace consumer — from JohnsonControls.com

Executive Summary
Corporate organizations are still considering the workplace as delivering a strong identity and more than ever as a marketing weapon, creating and sustaining their corporate identity. The intensity of performance level improvements increased significantly over the past ten years, accelerating the pace of work through the combined power of technology and personalized, choice-based software solutions.

The presence of technology in every aspect of our life in 2040 is predominating our way of living. The workplace of 2040 is far more agile, the presence of technology is ultra predominant and human beings are highly reliant on it. Yet the technology is “shy”, not intrusive, transparent, and highly reliable – no failure is neither, not a possibility nor an option:

The home (the Hive) is a hyper connected and adaptive, responsive to the environment and its users, supporting multiple requirements simultaneously
Complex software applications will suggest to users what they should do to maximise performance, not miss any important deadlines, and make sure she allocates enough time for important tasks that are not necessarily urgent
End user services are autonomous, proactive and designed around enhancing the user experience
In an ubiquitously networked world, true offline time is both a luxury and a necessity. Being physically present is perceived as more authentic, a privilege
Adaptive white noise technology makes it possible to have a first rate telepresence session in an open environment
The whole DIY movement is experiencing a tremendous boost – people are literally building their own products, bought through their smartphones using mobile web applications, and printed on demand
Lower costs of energy and unmanned vehicles in combination with high costs of owning your own vehicle, plus high parking costs in densely populated megacities, benefits new sharing regimes.

In the context of the new world of work in 2040, we are contemplating a new world of work in an Eco Campus:

CHOICE: deciding where and how we want to work

ADAPTABILITY: adapting our working pattern to meet private needs and family constraints

WORK: entrepreneurship is the norm

LOCATION: deciding who we work with and how

WORKPLACE: access to “Trophy Workplaces” so going to the “office” is a luxury, a reward

SERVICES: offering real time services, catering to peak demands

WELLNESS: privileging wellness over work

NETWORK: reliance on an extremely wide network of experts to carry out our work

While Corporate Soldiers still remain major actors in organisations, we are seeing a significant rise of entrepreneurial behaviours, transforming employees into a new breed of workers focused on achieving great results through their work activities as well as achieving wellbeing in their private life. Going to “work” is therefore accessible through a complex model of locations, spread across an Eco Campus, accessible less than 20 miles away from home…

The Internet of Things will give rise to the algorithm economy [Sondergaard @ Gartner]

On 06/02/2015, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, business, career development, computer science, data related items, emerging technologies, future, game-changing environment, internet, machine-to-machine communications, marketplaces, Near Field Communication (NFC), professional development, programming, strategy, by Daniel Christian

The Internet of Things will give rise to the algorithm economy — from blogs.gartner.com by Peter Sondergaard

Excerpt:

It’s hard to avoid. Almost every CEO’s conversation about how IT is driving innovation inevitably comes back to the potential of big data. But data is inherently dumb. It doesn’t actually do anything unless you know how to use it. And big data is even harder to monetize due to the sheer complexity of it.

Data alone is not going to be the catalyst for the next wave of IT-driven innovation. The next digital gold rush will be focused on how you do something with data, not just what you do with it. This is the promise of the algorithm economy.

…

Algorithms are already all around us. Consider the driver-less car. Google’s proprietary algorithm is the connective tissue that combines the software, data, sensors and physical asset together into a true leap forward in transportation. Consider high frequency trading. It’s a trader’s unique algorithm that drives each decision that generates higher return than their competitors, not the data that it accesses. And while we’re talking about Google, what makes it one of the most valuable brands in the world? It isn’t data; it’s their most closely guarded secret, their algorithms.

A brave new world of opportunities
Where does this ultimately lead? Software that thinks. Software that does. Cognitive software that drives autonomous machine-to-machine interactions. Dare I say artificial intelligence? I dare. I did.

From DSC:
Besides Training/L&D departments and those developing strategy & vision within the corporate world…Provosts Offices take note. Computer Science programs take note. Interested students take note. Those who want to take a right turn in their careers take note.

What’s next? GM predicts jobs of the future — from media.gm.com; with thanks to Norma Owen for the resource
Top 10 jobs of the future that will drive exciting technologies

Excerpt:

Electrical engineers
Analytics expert
Interaction designers
Web programmer
Autonomous driving engineer
Customer care experts
Sustainability integration expert
Industrial engineer
3D Printing engineer
Alternative propulsion engineer

What work will look like in 2025 — from fastcompany.com by Gwen Moran
The experts weigh in on the future of work a decade from now.

Excerpt (emphasis):

Seismic Shift In Jobs
The jobs picture either delivers on technology’s promise or plunges us into a dystopian future. The same interconnected technology that will change how goods and services are delivered will “hollow out” a number of skilled jobs, Brynjolfsson says. Clerical work, bookkeeping, basic paralegal work, and even some types of reporting will be increasingly automated, contracting the number of jobs available and causing a drop in wages. And while more technology might create new and different types of jobs, so far we’ve seen more job loss than creation in these areas, he says.

…

Who wins? Specialists, the creative class, and people who have jobs that require emotional intelligence like salespeople, coaches, customer-service specialists, and people who create everything from writing and art to new products, platforms and services, Brynjolfsson says. Jobs in health care, personal services, and other areas that are tough to automate will also remain in demand, as will trade skills and science, technology and mathematics (STEM) skills, says Mark J. Schmit, PhD, executive director of the Society of Human Resource Management (SHRM) Foundation in Alexandria, Virginia.

However, this winner/loser scenario predicts a widening wealth gap, Schmit says. Workers will need to engage in lifelong education to remain on top of how job and career trends are shifting to remain viable in an ever-changing workplace, he says.

From DSC:
Tell me this…do today’s standardized tests produce these “specialists, the creative class, and people who have jobs that require emotional intelligence like salespeople, coaches, customer-service specialists, and people who create everything from writing and art to new products, platforms and services?”

Nope…I don’t think so either.

Given that…what changes do we need to make in order to better prepare our kids for the future they will inherit? For the skills and mindsets that they will need?

———-

Addendum on 5/22/15:

Here is what my work day will look like in 2025 — from blog.hrtecheurope.com by Saida Ayupova

Will your job be replaced by a robot?

On 05/18/2015, in 21st century, business, change, engineering, future, pace of change, professional development, trends, workplace, by Daniel Christian

From DSC:
I had posted some of the articles below on a recent post, but the list kept growing — as much is being written these days about the topic of technology replacing people and jobs (via automation, robotics, algorithms/software, other). Though this is not a new topic, the pace at which jobs are disappearing seems to be picking up. So I’m posting the updated list of recent articles below:

14 Surprising Jobs That Robots Are Doing — from jobs.aol.com
Actors? Waiters? The next machine age is coming.

Robots threaten these 8 jobs — from money.cnn.com
Soon you could be competing with a robot for a job.

Humility: The No. 1 Job Skill Needed For The Smart Machine Age — from forbes.com
Excerpt:
I believe in the Smart Machine Age humility will be the #1 job skill because it is the gateway for the kind of human thinking and emotional engagement that technology will not be able to do as well as us for at least the near decades. Humility also will be a key cultural and behavioral attribute of organizations that create value through critical thinking, innovation, and entrepreneurship processes.
.

The top jobs in 10 years might not be what you expect – from fastcompany.com
We talked to three futurists to find out what the hot jobs of 2025 could be, and their answers may surprise you.
Excerpt (emphasis DSC):
For decades, the U.S. Bureau of Labor’s Economic and Employment Projections have been the bellwether for predicting what the hottest jobs up to a decade out would be. But with the rapid pace of technological change disrupting industries faster than ever before (think: robotics, 3-D printing, the sharing economy), it’s becoming obvious to many futurists that past trends may no longer be a reliable indicator of future job prospects.

Is your job creative enough to resist robot automation? — from blogs.wsj.com by Amir Mizroch

How Machines Destroy (And Create!) Jobs, In 4 Graphs — from npr.org

Why isn’t the tech boom helping the economy? — from linkedin.com by Nishant Bhajaria

The near future of artificial intelligence and smart machines in community banking — from independentbanker.org by Elizabeth Judd

New machine could one day replace anesthesiologists — from washingtonpost.com Todd Frankel

We need new jobs as the machines do more of our work — from theconversation.com by David Tuffley

More STEM education won’t protect our jobs from robots — from phys.org by Toby Walsh

Bad news for IT: Robots and artificial intelligence will take jobs — from zdnet.com by Greg Nichols
In his new book, Rise of the Robots, Martin Ford argues that a bleak jobless future awaits if we don’t take action. Fortunately, he gives us a way forward.

Revolution in the Driver’s Seat: The Road to Autonomous Vehicles — Boston Consulting Group / bcgperspectives.com

Does Artificial Intelligence Pose a Threat? — from wsj.com by Ted Greenwald
A panel of experts discusses the prospect of machines capable of autonomous reasoning
Excerpt:

5 white-collar jobs robots already have taken – from fortune.com by Erik Sherman
Artificial intelligence, robotics and new disruptive technology are challenging white-collar professions that previously seemed invulnerable:
Financial and Sports Reporters
Online Marketers
Anesthesiologists, Surgeons, and Diagnosticians
E-Discovery Lawyers and Law Firm Associates
Financial Analysts and Advisors

.

The new bookkeeper is a robot — from by Vipal Monga
In corporate finance departments, software does tasks that once took armies of people

.

Automation replacing service, white-collar workers — from daytondailynews.com by Dave Larsen
Excerpt:
Robots and artificial intelligence are rapidly moving beyond the factory floor to new roles in service industries, which account for four out of five U.S. jobs. Many agricultural and manufacturing workers already have been replaced by machines that work faster and more efficiently, and other occupations, including some white-collar jobs, will soon follow, experts said.

Addendum on 5/21/15:

Yes, Robots Really Are Going To Take Your Job And End The American Dream — from fastcoexist.com by Ben Schiller
Now that machines can diagnose cancer, trade stocks, and write symphonies, they’re not just going to make humans more efficient as they have in the past—they are replacing them entirely and wrecking the economy along the way.

Addendums on 6/1/15:

Autonomous cars will destroy millions of jobs and reshape the US economy by 2025 — from qz.com by Zach Kanter
Robot revolution by 2020? Japan launches pro-robot campaign — from rt.com
New McDonald’s In Phoenix Run Entirely By Robots — from newsexaminer.net by Darius Rubics

Learning Ecosystems

Are these some of the phenomenon that will sink higher education if we don’t address them? [Christian]

Don’t get Ubered: Be an instigator of digital disruption [Zetlin]

An increasingly popular job perk: Online education [McIntire]

Smart Workplace 2040: The rise of the workspace consumer [Johnson Controls]

Mary Meeker: Internet Trends 2015

Will your job be replaced by a robot?

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