AI Is Transforming Corporate Learning Even Faster Than I Expected — from joshbersin.com by Josh Bersin

Excerpts (emphasis DSC):

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Here’s a simple example. I asked Galileo™, which is powered by 25 years of research and case studies, “How do I deal with an employee who’s always late? And please give me a narrative to help?” Rather than take me to a course on management or show me a bunch of videos, it simply answered the question. This type of interaction is where much of corporate learning is going.

In all my years as an analyst, I’ve never seen a technology with so much potential. AI will revolutionize the L&D landscape, reinventing how we do our work so L&D professionals can spend time consulting with the business.

 

Nearly half of companies say they plan to eliminate bachelor’s degree requirements in 2024 — from highereddive.com by Carolyn Crist
Many employers are dropping degree requirements to create a more diverse workforce and increase job candidate numbers, survey results show.

Forty-five percent of companies plan to eliminate bachelor’s degree requirements for some positions in 2024, according to a Nov. 29 report from Intelligent.com.

In 2023, 55% of companies removed degree requirements, particularly for entry-level and mid-level roles, the survey shows. Employers said they dropped these requirements to create a more diverse workforce, increase the number of applicants for open positions and because there are other ways to gain skills.


Fitch Ratings issues deteriorating outlook for higher ed in 2024 — from highereddive.com by Natalie Schwartz
The credit ratings agency cited high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.

Dive Brief:

  • Fitch Ratings issued a deteriorating outlook Monday for U.S. colleges and universities in 2024, citing high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.
  • These challenges will limit colleges’ financial flexibility next year, according to the credit ratings agency. Moreover, Fitch analysts expect only a 2% to 4% uptick in colleges’ net tuition revenue and said tuition increases likely cannot counter rising operating expenses.
  • The outlook expects the divide to grow between large selective colleges and their smaller, less selective counterparts. “Flagship schools and selective private institutions are expected to experience relatively steady to favorable enrollment, while some regional public institutions and less-selective private schools in competitive markets have experienced declines,” according to the analysis.

Credit rating agencies split on higher ed outlook in 2024 — from highereddive.com by Jeremy Bauer-Wolf
S&P argues economic conditions will stress regional institutions, though Moody’s says the sector is stable overall.

Dive Brief:

  • Two credit rating agencies are somewhat divided in their outlooks for U.S. higher education in 2024, with one arguing the sector has stabilized, while the other forecasts tough economic conditions for less selective, regional colleges.
  • Revenue growth from sources like tuition and state funding looks promising, Moody’s Investors Service argued in an analysis Thursday. S&P Global Ratings, however, said Thursday that only highly selective institutions will enjoy student demand and healthy balance sheets. Their less selective counterparts face enrollment declines and credit pressures in turn, S&P said.
  • Both organizations agreed that labor shortages and similar challenges will squeeze colleges next year. Higher ed is contending with a boom in union activity, while widespread faculty tenure “remains a unique sector risk, limiting budget and operating flexibility,” Moody’s said.

 

 

Smart energy grids. Voice-first companion apps.
Programmable medicines. AI tools for kids. We asked
over 40 partners across a16z to preview one big idea
they believe will drive innovation in 2024.

Narrowly Tailored, Purpose-Built AI
In 2024, I predict we’ll see narrower AI solutions. While ChatGPT may be a great general AI assistant, it’s unlikely to “win” for every task. I expect we’ll see an AI platform purpose-built for researchers, a writing generation tool targeted for journalists, and a rendering platform specifically for designers, to give just a few examples.

Over the longer term, I think the products people use on an everyday basis will be tailored to their use cases — whether this is a proprietary underlying model or a special workflow built around it. These companies will have the chance to “own” the data and workflow for a new era of technology; they’ll do this by nailing one category, then expanding. For the initial product, the narrower the better.

— via Olivia Moore, who focuses on marketplace startups

 

Introducing Gemini: our largest and most capable AI model — from blog.google by Sundar Pichai and Demis Hassabis
Making AI more helpful for everyone

Today, we’re a step closer to this vision as we introduce Gemini, the most capable and general model we’ve ever built.

Gemini is the result of large-scale collaborative efforts by teams across Google, including our colleagues at Google Research. It was built from the ground up to be multimodal, which means it can generalize and seamlessly understand, operate across and combine different types of information including text, code, audio, image and video.



One year in: from ChatGPT3.5 to a whole new world — from stefanbauschard.substack.com by Stefan Bauschard
Happy Birthday to ChatGPT 3.5+. You’re growing up so fast!

So, in many ways, ChatGPT and its friends are far from as intelligent as a human; they do not have “general” intelligence (AGI).

But this will not last for long. The debate about ProjectQ aside, AIs with the ability to engage in high-level reasoning, plan, and have long-term memory are expected in the next 2–3 years. We are already seeing AI agents that are developing the ability to act autonomously and collaborate to a degree. Once AIs can reason and plan, acting autonomously and collaborating will not be a challenge.


ChatGPT is winning the future — but what future is that? — from theverge.com by David Pierce
OpenAI didn’t mean to kickstart a generational shift in the technology industry. But it did. Now all we have to decide is where to go from here.

We don’t know yet if AI will ultimately change the world the way the internet, social media, and the smartphone did. Those things weren’t just technological leaps — they actually reorganized our lives in fundamental and irreversible ways. If the final form of AI is “my computer writes some of my emails for me,” AI won’t make that list. But there are a lot of smart people and trillions of dollars betting that’s the beginning of the AI story, not the end. If they’re right, the day OpenAI launched its “research preview” of ChatGPT will be much more than a product launch for the ages. It’ll be the day the world changed, and we didn’t even see it coming.


AI is overhyped” — from theneurondaily.com by Pete Huang & Noah Edelman

If you’re feeling like AI is the future, but you’re not sure where to start, here’s our advice for 2024 based on our convos with business leaders:

  1. Start with problems – Map out where your business is spending time and money, then ask if AI can help. Don’t do AI to say you’re doing AI.
  2. Model the behavior – Teams do better in making use of new tools when their leadership buys in. Show them your support.
  3. Do what you can, wait for the rest – With AI evolving so fast, “do nothing for now” is totally valid. Start with what you can do today (accelerating individual employee output) and keep up-to-date on the rest.

Google says new AI model Gemini outperforms ChatGPT in most tests — from theguardian.com by Dan Milmo
Gemini is being released in form of upgrade to Google’s chatbot Bard, but not yet in UK or EU

Google has unveiled a new artificial intelligence model that it claims outperforms ChatGPT in most tests and displays “advanced reasoning” across multiple formats, including an ability to view and mark a student’s physics homework.

The model, called Gemini, is the first to be announced since last month’s global AI safety summit, at which tech firms agreed to collaborate with governments on testing advanced systems before and after their release. Google said it was in discussions with the UK’s newly formed AI Safety Institute over testing Gemini’s most powerful version, which will be released next year.

 

34 Big Ideas that will change our world in 2024 — from linkedin.com

34 Big Ideas that will change our world in 2024 -- from linkedin.com 

Excerpts:

6. ChatGPT’s hype will fade, as a new generation of tailor-made bots rises up
11. We’ll finally turn the corner on teacher pay in 2024
21. Employers will combat job applicants’ use of AI with…more AI
31. Universities will view the creator economy as a viable career path

 

Why Entrepreneurship Might Save Our Kids—and the Rest of Us. — from gettingsmart.com by Katie Kimbrell

Key Points (emphasis DSC):

  • We need to be asking our students “How did you put your ideas into the world today?”.
  • To be human is to be entrepreneurial.

One of my favorite mom friends asks her young school-aged kids every day, “What did you make today?”

I love how subtly subversive this question is. Not, “How was school today?” “Were you good today?” or, “How’s [insert school subject] going?” But, How did you put your ideas out into the world today?” 

That simple question understands this fundamental truth: to be human is to create, to employ our imaginations and partake in forming the world we want to live in.


Microschool in a Box: Programs Enabling the Microschool Movement — from gettingsmart.com by Nate McClennen

Key Points

  • Microschools are not new. In fact, they are as old as learning itself.
  • Funding and operations can be difficult within a microschool model. Programs and other organizations can support planning, design and implementation.

Microschools are meeting strong market demand for more personalized, more contextualized and more relevant learning for every student. Programs like ASU Prep’s Microschool in a Box make it possible for more learners to become future-ready with access to affordable, relational microschool learning.

Nate McClennen


The Science of Classroom Design — from edutopia.org by Youki Terada and Stephen Merrill
Our comprehensive, all-in, research-based look at the design of effective learning spaces.

Topics include:

  • Light
  • Ventilation and air quality
  • Complexity and color
  • Data walls
  • Nature, plants, and greenery
  • Representation
    • Students can experience representation in classrooms by seeing their own or peers’ artifacts on walls and in shared virtual spaces, or by being exposed to images and references that mirror their interests, passions, and backgrounds.
  • Flexibility
  • Learning differences and neurodivergence
  • Heat
  • Acoustics/noise
  • Seating arrangements
  • Learning Zones

Addendum on 12/1/23:

 

From the military to the workforce: How to leverage veterans’ skills — from mckinsey.com
Traditional ways of hiring make it harder for many service members to land civilian jobs. A new approach could help veterans transition to the workforce—and add $15 billion to the US economy.

This is where military veterans can make a difference. Veterans represent a source of labor potential that is untapped relative to the breadth of experience and depth of skills that they acquire and develop during their service. Members of the military receive technical training, operate under pressure in austere environments, and develop strong interpersonal skills throughout their service, making them well qualified for numerous civilian occupations. While not every military role is directly transferrable to a civilian job, most skills are—including those that correspond to US industries experiencing labor shortages, such as infrastructure and manufacturing.

 

Learning Corporate Learning — Newsletter #70 — from transcend.substack.com by Alberto Arenaza and Michael Narea
A deep-dive into the corporate learning-edtech market for startups

The Transcend Newsletter explores the intersection of the future of education and the future [of] work, and the founders building it around the world.

 

Lastly, we look at four product categories within L&D:

  • Content: libraries of learning content covering a wide range of topics (Coursera & Udemy for Business, Pluralsight, Skillsoft). Live classes are increasingly a part of this category, like Electives, Section or NewCampus.
  • Upskilling: programs focused on learning new skills (upskilling) or relocation of talent within the company (reskilling), both being more intensive than just content (Multiverse, Guild).
  • Coaching: support from coaches, mentors or even peers for employees’ learning (BetterUp, CoachHub, Torch).
  • Simulations: a new wave of scalable learning experiences that creates practice scenarios for employees (Strivr, SimSkills)
 

Why Kindness at Work Pays Off — from hbr.org by Andrew Swinand; via Roberto Ferraro

Summary:
Whether you’re just entering the workforce, starting a new job, or transitioning into people management, kindness can be a valuable attribute that speaks volumes about your character, commitment, and long-term value. Here are a few simple routines you can integrate into your everyday work life that will spread kindness and help create a culture of kindness at your organization.

  • Practice radical self-care. The best way to be a valuable, thoughtful team member is to be disciplined about your own wellness — your physical, emotional, and mental well-being.
  • Do your job. Start with the basics by showing up on time and doing your job to the best of your ability. This is where your self-care practice comes into play — you can’t do your best work without taking care of yourself first.
  • Reach out to others with intention. Make plans to meet virtually or, even better, in person with your colleagues. Ask about their pets, their recent move, or their family. Most importantly, practice active listening.
  • Recognize and acknowledge people. Authentic, thoughtful interactions show that you’re thinking about the other person and reflecting on their unique attributes and value, which can cement social connections.
  • Be conscientious with your feedback. Being kind means offering feedback for the betterment of the person receiving it and the overall success of your company.

“When anxiety is high and morale is low, kindness isn’t a luxury — it’s a necessity. With mass layoffs, economic uncertainty, and geopolitical tensions, kindness is needed now more than ever, especially at work.”

 

From DSC:
The following item from The Washington Post made me ask, “Do we give students any/enough training on email etiquette? On effective ways to use LinkedIn, Twitter/X, messaging, other?”


You’re emailing wrong at work. Follow this etiquette guide. — from washingtonpost.com by Danielle Abril
Get the most out of your work email and avoid being a jerk with these etiquette tips for the modern workplace

Most situations depend on the workplace culture. Still, there are some basic rules. Three email and business experts gave us tips for good email etiquette so you can avoid being the jerk at work.

  • Consider not sending an email
  • Keep it short and clear
  • Make it easy to read
  • Don’t blow up the inbox
  • …and more

From DSC:
I would add to use bolding, color, italics, etc. to highlight and help structure the email’s key points and sections.


 

Innovative growers: A view from the top — from mckinsey.com by Matt Banholzer, Rebecca Doherty, Alex Morris, and Scott Schwaitzberg
McKinsey research shows that a focus on aspiration, activation, and execution can help companies out-innovate and outgrow peers.

To find out, we identified and analyzed about 650 of the largest public companies that achieved profitable growth relative to their industry between 2016 and 2021 while also excelling in the essential capabilities associated with innovation.3 Some of these companies outgrew their peers, others were more innovative than competitors, but 53 companies managed to do both. The 50-plus “innovative growers,” as we call them, are a diverse group, spread across four continents and ten industries. They include renowned brands with a trillion-dollar market capitalization as well as smaller companies that are just starting to make a name for themselves, some as young as three years old (see sidebar, “Where do innovative growers come from?”).

For all their diversity, these companies consistently excel in both growth and innovation—and they share a number of best practices that other companies can learn from.

Do innovative growers perform better than others?

In a word, yes.

From DSC:
I’m adding higher ed to the categories of this posting, as we need to establish more CULTURES of innovation out there. But this is not easy to do, as those of us who have tried to swim upstream know.

Also see:

 

New models and developer products announced at DevDay — from openai.com
GPT-4 Turbo with 128K context and lower prices, the new Assistants API, GPT-4 Turbo with Vision, DALL·E 3 API, and more.

Today, we shared dozens of new additions and improvements, and reduced pricing across many parts of our platform. These include:

  • New GPT-4 Turbo model that is more capable, cheaper and supports a 128K context window
  • New Assistants API that makes it easier for developers to build their own assistive AI apps that have goals and can call models and tools
  • New multimodal capabilities in the platform, including vision, image creation (DALL·E 3), and text-to-speech (TTS)


Introducing GPTs — from openai.com
You can now create custom versions of ChatGPT that combine instructions, extra knowledge, and any combination of skills.




OpenAI’s New Groundbreaking Update — from newsletter.thedailybite.co
Everything you need to know about OpenAI’s update, what people are building, and a prompt to skim long YouTube videos…

But among all this exciting news, the announcement of user-created “GPTs” took the cake.

That’s right, your very own personalized version of ChatGPT is coming, and it’s as groundbreaking as it sounds.

OpenAI’s groundbreaking announcement isn’t just a new feature – it’s a personal AI revolution. 

The upcoming customizable “GPTs” transform ChatGPT from a one-size-fits-all to a one-of-a-kind digital sidekick that is attuned to your life’s rhythm. 


Lore Issue #56: Biggest Week in AI This Year — from news.lore.com by Nathan Lands

First, Elon Musk announced “Grok,” a ChatGPT competitor inspired by “The Hitchhiker’s Guide to the Galaxy.” Surprisingly, in just a few months, xAI has managed to surpass the capabilities of GPT-3.5, signaling their impressive speed of execution and establishing them as a formidable long-term contender.

Then, OpenAI hosted their inaugural Dev Day, unveiling “GPT-4 Turbo,” which boasts a 128k context window, API costs slashed by threefold, text-to-speech capabilities, auto-model switching, agents, and even their version of an app store slated for launch next month.


The Day That Changed Everything — from joinsuperhuman.ai by Zain Kahn
ALSO: Everything you need to know about yesterday’s OpenAI announcements

  • OpenAI DevDay Part I: Custom ChatGPTs and the App Store of AI
  • OpenAI DevDay Part II: GPT-4 Turbo, Assistants, APIs, and more

OpenAI’s Big Reveal: Custom GPTs, GPT Store & More — from  news.theaiexchange.com
What you should know about the new announcements; how to get started with building custom GPTs


Incredible pace of OpenAI — from theaivalley.com by Barsee
PLUS: Elon’s Gork


 

 

Upskilling Workers to Match Workforce Demands — from learningguild.com by Brad Koch

If the rapid adoption of artificial intelligence by the general public in 2023 has taught us anything, it’s that much of the world is growing more comfortable with this technology and businesses will soon follow in individuals’ footsteps. The World Economic Forum’s Future of Jobs Report 2023 published earlier this year reinforces the trend: More than 75% of companies are looking to adopt big data, cloud computing, and AI in the next five years.

At the same time, the report notes that 44% of workers’ core skills are expected to change in the next five years. Not only will workplaces need to equip their employees with the necessary skills to use the technologies being implemented, but they will also need to make sure employees have the skills to fill the roles that artificial intelligence cannot. Here’s how companies can prepare their workers for shifting demands in the next five years.

Expand industry-relevant training and partnerships with educational institutions


Also from learningguild.com, see:


 

Accenture Life Trends 2024 — from accenture.com; via Mr. Bob Raidt on LinkedIn
The visible and invisible mediators between people and their world are changing.

In brief

  • The harmony between people, tech and business is showing tensions, and society is in flux.
  • Five trends explore the decline of customer obsession, the influence of generative AI, the stagnation of creativity, the balance of tech benefits and burden, and people’s new life goals.
  • Opportunity abounds for business and brands in the coming twelve months and beyond – read Accenture Life Trends 2024 to find out more.

5 Trends

01 Where’s the love?
Necessary cuts across enterprises have shunted customer obsession down the priority list—and customers are noticing.
02 The great interface shift
Generative AI is upgrading people’s experience of the internet from transactional to personal, enabling them to feel more digitally understood and relevant than ever.
03 Meh-diocrity
Creativity was once about the audience, but has become dependent on playing the tech system. Is this what creative stagnation feels like?
04 Error 429: Human request limit reached
Technology feels like it’s happening to people rather than for them—is a shift beginning, where they regain agency over its influence on daily life?
05 Decade of deconstruction
Traditional life paths are being rerouted by new limitations, necessities and opportunities, significantly shifting demographics.

 

Shocking AI Statistics in 2023 — from techthatmatters.beehiiv.com by Harsh Makadia

  1. Chat GPT reached 100 million users faster than any other app. By February 2023, the chat.openai.com website saw an average of 25 million daily visitors. How can this rise in AI usage benefit your business’s function?
  2. 45% of executives say the popularity of ChatGPT has led them to increase investment in AI. If executives are investing in AI personally, then how will their beliefs affect corporate investment in AI to drive automation further? Also, how will this affect the amount of workers hired to manage AI systems within companies?
  3. eMarketer predicts that in 2024 at least 20% of Americans will use ChatGPT monthly and that a fifth of them are 25-34 year olds in the workforce. Does this mean that there are more young workers using AI?
  4. …plus 10 more stats

People are speaking with ChatGPT for hours, bringing 2013’s Her closer to reality — from arstechnica.com by Benj Edwards
Long mobile conversations with the AI assistant using AirPods echo the sci-fi film.

It turns out that Willison’s experience is far from unique. Others have been spending hours talking to ChatGPT using its voice recognition and voice synthesis features, sometimes through car connections. The realistic nature of the voice interaction feels largely effortless, but it’s not flawless. Sometimes, it has trouble in noisy environments, and there can be a pause between statements. But the way the ChatGPT voices simulate vocal ticks and noises feels very human. “I’ve been using the voice function since yesterday and noticed that it makes breathing sounds when it speaks,” said one Reddit user. “It takes a deep breath before starting a sentence. And today, actually a minute ago, it coughed between words while answering my questions.”

From DSC:
Hmmmmmmm….I’m not liking the sound of this on my initial take of it. But perhaps there are some real positives to this. I need to keep an open mind.


Working with AI: Two paths to prompting — from oneusefulthing.org by Ethan Mollick
Don’t overcomplicate things

  1. Conversational Prompting [From DSC: i.e., keep it simple]
  2. Structured Prompting

For most people, [Conversational Prompting] is good enough to get started, and it is the technique I use most of the time when working with AI. Don’t overcomplicate things, just interact with the system and see what happens. After you have some experience, however, you may decide that you want to create prompts you can share with others, prompts that incorporate your expertise. We call this approach Structured Prompting, and, while improving AIs may make it irrelevant soon, it is currently a useful tool for helping others by encoding your knowledge into a prompt that anyone can use.


These fake images reveal how AI amplifies our worst stereotypes — from washingtonpost.com by Nitasha Tiku, Kevin Schaul, and Szu Yu Chen (behind paywall)
AI image generators like Stable Diffusion and DALL-E amplify bias in gender and race, despite efforts to detoxify the data fueling these results.

Artificial intelligence image tools have a tendency to spin up disturbing clichés: Asian women are hypersexual. Africans are primitive. Europeans are worldly. Leaders are men. Prisoners are Black.

These stereotypes don’t reflect the real world; they stem from the data that trains the technology. Grabbed from the internet, these troves can be toxic — rife with pornography, misogyny, violence and bigotry.

Abeba Birhane, senior advisor for AI accountability at the Mozilla Foundation, contends that the tools can be improved if companies work hard to improve the data — an outcome she considers unlikely. In the meantime, the impact of these stereotypes will fall most heavily on the same communities harmed during the social media era, she said, adding: “People at the margins of society are continually excluded.”


ChatGPT app revenue shows no signs of slowing, but some other AI apps top it — from techcrunch.com by Sarah Perez; Via AI Valley – Barsee

ChatGPT, the AI-powered chatbot from OpenAI, far outpaces all other AI chatbot apps on mobile devices in terms of downloads and is a market leader by revenue, as well. However, it’s surprisingly not the top AI app by revenue — several photo AI apps and even other AI chatbots are actually making more money than ChatGPT, despite the latter having become a household name for an AI chat experience.


ChatGPT can now analyze files you upload to it without a plugin — from bgr.com by Joshua Hawkins; via Superhuman

According to new reports, OpenAI has begun rolling out a more streamlined approach to how people use ChatGPT. The new system will allow the AI to choose a model automatically, letting you run Python code, open a web browser, or generate images with DALL-E without extra interaction. Additionally, ChatGPT will now let you upload and analyze files.

 
© 2024 | Daniel Christian