business

Google Glass wasn’t a failure. It raised crucial concerns. — from wired.com by Rose Eveleth

Excerpts:

So when Google ultimately retired Glass, it was in reaction to an important act of line drawing. It was an admission of defeat not by design, but by culture.

These kinds of skirmishes on the front lines of surveillance might seem inconsequential — but they can not only change the behavior of tech giants like Google, they can also change how we’re protected under the law. Each time we invite another device into our lives, we open up a legal conversation over how that device’s capabilities change our right to privacy. To understand why, we have to get wonky for a bit, but it’s worth it, I promise.

But where many people see Google Glass as a cautionary tale about tech adoption failure, I see a wild success. Not for Google of course, but for the rest of us. Google Glass is a story about human beings setting boundaries and pushing back against surveillance…

IN THE UNITED States, the laws that dictate when you can and cannot record someone have a several layers. But most of these laws were written when smartphones and digital home assistants weren’t even a glimmer in Google’s eye. As a result, they are mostly concerned with issues of government surveillance, not individuals surveilling each other or companies surveilling their customers. Which means that as cameras and microphones creep further into our everyday lives, there are more and more legal gray zones.

From DSC:
We need to be aware of the emerging technologies around us. Just because we can, doesn’t mean we should. People need to be aware of — and involved with — which emerging technologies get rolled out (or not) and/or which features are beneficial to roll out (or not).

One of the things that’s beginning to alarm me these days is how the United States has turned over the keys to the Maserati — i.e., think an expensive, powerful thing — to youth who lack the life experiences to know how to handle such power and, often, the proper respect for such power. Many of these youthful members of our society don’t own the responsibility for the positive and negative influences and impacts that such powerful technologies can have.

If you owned the car below, would you turn the keys of this ~$137,000+ car over to your 16-25 year old? Yet that’s what America has been doing for years. And, in some areas, we’re now paying the price.

The corporate world continues to discard the hard-earned experience that age brings…as they shove older people out of the workforce. (I hesitate to use the word wisdom…but in some cases, that’s also relevant/involved here.) Then we, as a society, sit back and wonder how did we get to this place?

Even technologists and programmers in their 20’s and 30’s are beginning to step back and ask…WHY did we develop this application or that feature? Was it — is it — good for society? Is it beneficial? Or should it be tabled or revised into something else?

Below is but one example — though I don’t mean to pick on Microsoft, as they likely have more older workers than the Facebooks, Googles, or Amazons of the world. I fully realize that all of these companies have some older employees. But the youth-oriented culture in American today has almost become an obsession — and not just in the tech world. Turn on the TV, check out the new releases on Netflix, go see a movie in a theater, listen to the radio, cast but a glance at the magazines in the check out lines, etc. and you’ll instantly know what I mean.

In the workplace, there appears to be a bias against older employees as being less innovative or tech-savvy — such a perspective is often completely incorrect. Go check out LinkedIn for items re: age discrimination…it’s a very real thing. But many of us over the age of 30 know this to be true if we’ve lost a job in the last decade or two and have tried to get a job that involves technology.

Microsoft argues facial-recognition tech could violate your rights — from finance.yahoo.com by Rob Pegoraro

Excerpt (emphasis DSC):

On Thursday, the American Civil Liberties Union provided a good reason for us to think carefully about the evolution of facial-recognition technology. In a study, the group used Amazon’s (AMZN) Rekognition service to compare portraits of members of Congress to 25,000 arrest mugshots. The result: 28 members were mistakenly matched with 28 suspects.

The ACLU isn’t the only group raising the alarm about the technology. Earlier this month, Microsoft (MSFT) president Brad Smith posted an unusual plea on the company’s blog asking that the development of facial-recognition systems not be left up to tech companies.

Saying that the tech “raises issues that go to the heart of fundamental human rights protections like privacy and freedom of expression,” Smith called for “a government initiative to regulate the proper use of facial recognition technology, informed first by a bipartisan and expert commission.”

But we may not get new laws anytime soon.

Just because we can…

Addendum on 12/27/18: — also related/see:

‘We’ve hit an inflection point’: Big Tech failed big-time in 2018 — from finance.yahoo.com by JP Mangalindan

Excerpt (emphasis DSC):

2018 will be remembered as the year the public’s big soft-hearted love affair with Big Tech came to a screeching halt.

For years, lawmakers and the public let massive companies like Facebook, Google, and Amazon run largely unchecked. Billions of people handed them their data — photos, locations, and other status-rich updates — with little scrutiny or question. Then came revelations around several high-profile data breaches from Facebook: a back-to-back series of rude awakenings that taught casual web-surfing, smartphone-toting citizens that uploading their data into the digital ether could have consequences. Google reignited the conversation around sexual harassment, spurring thousands of employees to walk out, while Facebook reminded some corners of the U.S. that racial bias, even in supposedly egalitarian Silicon Valley, remained alive and well. And Amazon courted well over 200 U.S. cities in its gaudy and protracted search for a second headquarters.

“I think 2018 was the year that people really called tech companies on the carpet about the way that they’ve been behaving conducting their business,” explained Susan Etlinger, an analyst at the San Francisco-based Altimeter Group. “We’ve hit an inflection point where people no longer feel comfortable with the ways businesses are conducting themselves. At the same time, we’re also at a point, historically, where there’s just so much more willingness to call out businesses and institutions on bigotry, racism, sexism and other kinds of bias.”

The public’s love affair with Facebook hit its first major rough patch in 2016 when Russian trolls attempted to meddle with the 2016 U.S. presidential election using the social media platform. But it was the Cambridge Analytica controversy that may go down in internet history as the start of a series of back-to-back, bruising controversies for the social network, which for years, served as the Silicon Valley poster child of the nouveau American Dream.

AI Now Report 2018: 10 Recommendations for AI [AI Now Institute]

On 12/07/2018, in 21st century, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, colleges, community colleges, computer science, corporate / business world, emerging technologies, ethics, Facebook / Meta Platforms, future, game-changing environment, Google, higher education, human-computer interaction (HCI), IBM, ideas, innovation, intelligent systems, internet, law schools, legislatures / government / legal, machine-to-machine communications, Microsoft, morals/values, pace of change, platforms, programming, society, sociology, surviving, technologies for your home, technology (general), the downsides of how people use tech, tools, trends, United States, universities, vendors, vision/possibilities, workplace, by Daniel Christian

AI Now Report 2018 | December 2018 — from ainowinstitute.org

Meredith Whittaker , AI Now Institute, New York University, Google Open Research
Kate Crawford , AI Now Institute, New York University, Microsoft Research
Roel Dobbe , AI Now Institute, New York University
Genevieve Fried , AI Now Institute, New York University
Elizabeth Kaziunas , AI Now Institute, New York University
Varoon Mathur , AI Now Institute, New York University
Sarah Myers West , AI Now Institute, New York University
Rashida Richardson , AI Now Institute, New York University
Jason Schultz , AI Now Institute, New York University School of Law
Oscar Schwartz , AI Now Institute, New York University

With research assistance from Alex Campolo and Gretchen Krueger (AI Now Institute, New York University)

Excerpt (emphasis DSC):

Building on our 2016 and 2017 reports, the AI Now 2018 Report contends with this central problem, and provides 10 practical recommendations that can help create accountability frameworks capable of governing these powerful technologies.

Governments need to regulate AI by expanding the powers of sector-specific agencies to oversee, audit, and monitor these technologies by domain.
Facial recognition and affect recognition need stringent regulation to protect the public interest.
The AI industry urgently needs new approaches to governance. As this report demonstrates, internal governance structures at most technology companies are failing to ensure accountability for AI systems.
AI companies should waive trade secrecy and other legal claims that stand in the way of accountability in the public sector.
Technology companies should provide protections for conscientious objectors, employee organizing, and ethical whistleblowers.
Consumer protection agencies should apply “truth-in-advertising” laws to AI products and services.
Technology companies must go beyond the “pipeline model” and commit to addressing the practices of exclusion and discrimination in their workplaces.
Fairness, accountability, and transparency in AI require a detailed account of the “full stack supply chain.”
More funding and support are needed for litigation, labor organizing, and community participation on AI accountability issues.
University AI programs should expand beyond computer science and engineering disciplines. AI began as an interdisciplinary field, but over the decades has narrowed to become a technical discipline. With the increasing application of AI systems to social domains, it needs to expand its disciplinary orientation. That means centering forms of expertise from the social and humanistic disciplines. AI efforts that genuinely wish to address social implications cannot stay solely within computer science and engineering departments, where faculty and students are not trained to research the social world. Expanding the disciplinary orientation of AI research will ensure deeper attention to social contexts, and more focus on potential hazards when these systems are applied to human populations.

Also see:

After a Year of Tech Scandals, Our 10 Recommendations for AI — from medium.com by the AI Now Institute
Let’s begin with better regulation, protecting workers, and applying “truth in advertising” rules to AI

Also see:

Excerpt:

As we discussed, this technology brings important and even exciting societal benefits but also the potential for abuse. We noted the need for broader study and discussion of these issues. In the ensuing months, we’ve been pursuing these issues further, talking with technologists, companies, civil society groups, academics and public officials around the world. We’ve learned more and tested new ideas. Based on this work, we believe it’s important to move beyond study and discussion. The time for action has arrived.

We believe it’s important for governments in 2019 to start adopting laws to regulate this technology. The facial recognition genie, so to speak, is just emerging from the bottle. Unless we act, we risk waking up five years from now to find that facial recognition services have spread in ways that exacerbate societal issues. By that time, these challenges will be much more difficult to bottle back up.

In particular, we don’t believe that the world will be best served by a commercial race to the bottom, with tech companies forced to choose between social responsibility and market success. We believe that the only way to protect against this race to the bottom is to build a floor of responsibility that supports healthy market competition. And a solid floor requires that we ensure that this technology, and the organizations that develop and use it, are governed by the rule of law.

From DSC:
This is a major heads up to the American Bar Association (ABA), law schools, governments, legislatures around the country, the courts, the corporate world, as well as for colleges, universities, and community colleges. The pace of emerging technologies is much faster than society’s ability to deal with them!

The ABA and law schools need to majorly pick up their pace — for the benefit of all within our society.

What Blockchain Could Mean for the Future of Journalism [Dossett]

On 12/06/2018, in Blockchain, business, change, emerging technologies, Facebook / Meta Platforms, future, Google, journalism, new business models, by Daniel Christian

What Blockchain Could Mean for the Future of Journalism — from mediablog.prnewswire.com by Julian Dossett

Excerpt:

The digital era has utterly changed the way readers interact with the news.

Traditional news outlets struggle to remain relevant as the media sector’s influence is refocused online.

Journalism in the U.S. faces a number of challenges that blockchain technology has the potential to address and possibly solve — if the technology actually can achieve what it promises.

2018 itself has seen journalism move into uncharted waters as the industry comes up against issues, stemming from the continued digital migration of news organizations.

Because blockchain functions as a platform to facilitate peer-to-peer transactions, there are a few news organizations that believe blockchain technology finally will enable micropayments to be widely adopted in the U.S.

From Dimitri Hommel’s posting on Twitter

Also see:

Amazon is beefing up Amazon Web Services’ IoT — from businessinsider.com by Peter Newman
As Digital Technology Pervades The Utility Industry So Too Does The Risk Of Cyber Attacks — from which-50.com by Joseph Brookes

10 predictions for tech in 2019 — from enterprisersproject.com by Carla Rudder
IT leaders look at the road ahead and predict what’s next for containers, security, blockchain, and more

Excerpts:

We asked IT leaders and tech experts what they see on the horizon for the future of technology. We intentionally left the question open-ended, and as a result, the answers represent a broad range of what IT professionals may expect to face in the new year. Let’s dig in…

3. Security becomes must-have developer skill.
Developers who have job interviews next year will see a new question added to the usual list.

5. Ethics take center stage with tech talent
Robert Reeves, CTO and co-founder, Datical: “More companies (prompted by their employees) will become increasingly concerned about the ethics of their technology. Microsoft is raising concerns of the dangers of facial recognition technology; Google employees are very concerned about their AI products being used by the Department of Defense. The economy is good for tech right now and the job market is becoming tighter. Thus, I expect those companies to take their employees’ concerns very seriously. Of course, all bets are off when (not if) we dip into a recession. But, for 2019, be prepared for more employees of tech giants to raise ethical concerns and for those concerns to be taken seriously and addressed.”’

7. Customers expect instant satisfaction
“All customers will be the customer of ‘now,’ with expectations of immediate and personalized service; single-click approval for loans, sales quotes on the spot, and deliveries in hours instead of days. The window of opportunity for customer satisfaction will keep closing and technology will evolve to keep pace. Real-time analytics will become faster and smarter as data that is external to the organization, such as social, news and weather, will be included for more insights. The move to the cloud will accelerate with the growing adoption of open-source vendors.”

From DSC:
Regarding #7 above…as the years progress, how do you suppose this type of environment where people expect instant satisfaction and personalized service will impact education/training?

Creating an Immersive, Global Experience for Business Education — from campustechnology.com by Meg Lloyd
The University of Oxford’s Saïd Business School is using cutting-edge videoconferencing technology to connect students and academic scholars in a truly global classroom.

Students take note of this: “GM to lay off 15% of salaried workers, halt production at 5 plants in U.S. & Canada”

On 11/26/2018, in business, Canada, career development, change, corporate / business world, corporate universities / corporate training, Daniel S. Christian, reinvent, staying relevant, student-related, surviving, United States, vendors, workplace, youth, by Daniel Christian

GM to lay off 15 percent of salaried workers, halt production at five plants in U.S. and Canada — from washingtonpost.com by Taylor Telford

Excerpts:

Amid global restructuring, General Motors announced Monday it would reduce its North American production and salaried and executive workforce
…
These changes are part of GM’s efforts to focus its resources on self-driving and electric vehicles, as well as more efficient trucks, crossovers and SUVs, the company said in a statement.

The company also said it will cut 15 percent of its salaried workforce, laying off 25 percent of its executives to “streamline decision-making.” GM also said it will close two plants outside North America by the end of 2019. Those locations have yet to be announced.

From DSC to students:
Take note of this. If you’re heading for the corporate world (and other arenas as well these days), be ready for constant change. Always keep learning in order to stay marketable. In addition, hopefully you’ll be pulse checking the relevant landscapes along the way to minimize getting broadsided. Look for signs of what’s coming down the pike and develop some potential scenarios — and your plans/responses to those scenarios.

Reflections on “Is Amazon’s algorithm cashing in on the Camp Fire by raising the cost of safety equipment?” [Chapman]

On 11/26/2018, in 21st century, Amazon, business, Daniel S. Christian, economics, ethics, global / globalization, hearts -- matters of the heart, ideas, Microsoft, morals/values, society, workplace, by Daniel Christian

Is Amazon’s algorithm cashing in on the Camp Fire by raising the cost of safety equipment? — from wired.co.uk by Matthew Chapman
Sudden and repeated price increases on fire extinguishers, axes and escape ladders sold on Amazon are seemingly linked to increased demand driven by California’s Camp Fire

Excerpt:

Amazon’s algorithm has allegedly been raising the price of fire safety equipment in response to increased demand during the California wildfires. The practice, known as surge pricing, has caused products including fire extinguishers and escape ladders to fluctuate significantly on Amazon, seemingly as a result of the retailer’s pricing system responding to increased demand.

An industry source with knowledge of the firm’s operations claims a similar price surge was triggered by the Grenfell Tower fire. A number of recent price rises coincide directly with the outbreak of the Camp Fire, which has been the deadliest in California’s history and resulted in at least 83 deaths.

From DSC:
I’ve been thinking a lot more about Amazon.com and Jeff Bezos in recent months, though I’m not entirely sure why. I think part of it has to do with the goals of capitalism.

If you want to see a winner in the way America trains up students, entrepreneurs, and business people, look no further than Jeff Bezos. He is the year-in-and-year-out champion of capitalism. He is the winner. He is the Michael Jordan of business. He is the top. He gets how the game is played and he’s a master at it. By all worldly standards, Jeff Bezos is the winner.

But historically speaking, he doesn’t come across like someone such as Bill Gates — someone who has used his wealth to literally, significantly, and positively change millions of lives. (Though finally that looks to be changing a bit, with the Bezos Day 1 Families Fund; the first grants of that fund total $97 million and will be given to 24 organizations working to address family homelessness. Source.)

Along those same lines — and expanding the scope a bit — I’m struggling with what the goals of capitalism are for us today…especially in an era of AI, algorithms, robotics, automation and the like. If the goal is simply to make as much profit as possible, we could be in trouble. If what occurs to people and families is much lower down the totem pole…what are the ramifications of that for our society? Yes, it’s a tough, cold world. But does it always have to be that way? What is the best, most excellent goal to pursue? What are we truly seeking to accomplish?

After my Uncle Chan died years ago, my Aunt Gail took over the family’s office supply business and ran it like a family. She cared about her employees and made decisions with an eye towards how things would impact her employees and their families. Yes, she had to make sound business decisions, but there was true caring in the way that she ran her business. I realize that the Amazon’s of the world are in a whole different league, but the values and principles involved here should not be lost just because of size.

To whom much is given…much is expected.

Also see:

GM to lay off 15 percent of salaried workers, halt production at five plants in U.S. and Canada — from washingtonpost.com by Taylor Telford

Wall Street applauded the news, with GM’s stock climbing more than 7 percent following the announcement.

From DSC:
Well, I bet those on Wall Street aren’t a part of the 15% of the folks being impacted. The applause is not heard at all from those folks who are being impacted today…whose families are being impacted today…and will be feeling the impact of these announcements for quite a while yet.

Why blockchain is quickly becoming the gold standard for supply chains [datafloq.com]

On 11/23/2018, in 21st century, Blockchain, business, corporate / business world, emerging technologies, tools, vendors, workplace, by Daniel Christian

Why blockchain is quickly becoming the gold standard for supply chains — from datafloq.com

Excerpts:

Global supply chains are complex processes. Different companies, with distinctive objectives, are working together to achieve a common goal; to bring something from A to B. For a supply chain to work, partners have to trust each other. To do so, there are multiple checks-and-balances, extensive documents and different checkpoints all interacting in a web of bureaucratic processes. Knowing the amount of paperwork required to send a product from farm to plate, it is remarkable that we have managed to develop global supply chains.

However, the processes in place are time-consuming, expensive and they don’t always prevent growing problems such as counterfeit products, fragmentation and falsification of data, lack of transparency, extensive settlement times and incorrect storage conditions.

Especially the availability of counterfeit products is an extensive problem. Research showed that 20 out of 47 items audited from renowned retailers such as Amazon or eBay turned out to be counterfeit. This results in annual damages of $1 trillion of missed income by retailers and manufacturers.

…
Three use cases of improved supply chains

Beiersdorf – developing an open pallet exchange
Bayer – total recall of pharmaceuticals
Kellogg’s – food quality and safety first

Can employees change the ethics of tech firms? [wharton.upenn.edu]

On 11/23/2018, in 21st century, business, change, corporate / business world, ethics, morals/values, society, universities, workplace, by Daniel Christian

Can employees change the ethics of tech firms? — from knowledge.wharton.upenn.edu

Excerpts:

“[An] extremely important factor that tech managers now have to consider is how the ethical and moral implications of their choices affect their ability to attract and retain talent.”
…
“We’re in a space now where these companies are really on the hook,” said the Shorenstein Center’s Ghosh. “Regulation is coming and this whole industry is going to have to figure out a way to socialize the ideas that it has and to make decisions that are a little bit more in the public interest. That’s where this whole conversation is going. I think that they are going to have to start thinking more about what’s in it for the world, and if they don’t, other people are going to step in and decide for them.”

Elon Musk receives FCC approval to launch over 7,500 satellites into space — from digitaltrends.com by Kelly Hodgkins

Excerpt (emphasis DSC):

The FCC this week unanimously approved SpaceX’s ambitious plan to launch 7,518 satellites into low-Earth orbit. These satellites, along with 4,425 previously approved satellites, will serve as the backbone for the company’s proposed Starlink broadband network. As it does with most of its projects, SpaceX is thinking big with its global broadband network. The company is expected to spend more than $10 billion to build and launch a constellation of satellites that will provide high-speed internet coverage to just about every corner of the planet.

To put this deployment in perspective, there are currently only 1,886 active satellites presently in orbit. These new SpaceX satellites will increase the number of active satellites six-fold in less than a decade.

New simulation shows how Elon Musk’s internet satellite network might work — from digitaltrends.com by Luke Dormehl

Excerpt:

From Tesla to Hyperloop to plans to colonize Mars, it’s fair to say that Elon Musk thinks big. Among his many visionary ideas is the dream of building a space internet. Called Starlink, Musk’s ambition is to create a network for conveying a significant portion of internet traffic via thousands of satellites Musk hopes to have in orbit by the mid-2020s. But just how feasible is such a plan? And how do you avoid them crashing into one another?

From DSC:
Is this even the FCC’s call to make?

One one hand, such a network could be globally helpful, positive, and full of pros. But on the other hand, I wonder…what are the potential drawbacks with this proposal? Will nations across the globe launch their own networks — each of which consists of thousands of satellites?

While I love Elon’s big thinking, the nations need to weigh in on this one.

Cool idea: Veterans can get benefits assistance at the local Starbucks [Sloan]

On 11/14/2018, in business, corporate / business world, ideas, innovation, law schools, legislatures / government / legal, real-world assignments, society, student-related, surviving, United States, vendors, by Daniel Christian

Ahead of the Curve: Coffee Shop Clinic — from law.com by Karen Sloan (sorry…an account/sign-in is required with this article)
At William and Mary Law School’s Military Mondays program, veterans can get benefits assistance at the local Starbucks

Excerpt:

Thus far, Military Mondays has helped 369 veterans with benefit claims, with five or six sessions each semester. It has become more comprehensive as well. A representative from the Virginia Department of Veterans Services typically attends now, meaning veterans can often file benefit claims on the spot. The state veterans services workers can also look through a veterans’ file to find necessary information, Stone told me.“It has gone really well,” he said. “It has not only helped a lot of veterans, but it has provided students a great educational experience by allowing them to meet face-to-face with veterans.

Geez! Is this the future we want? Also, if we don’t call this exponential change, I don’t know what that expression means then!

On 11/10/2018, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, corporate / business world, morals/values, pace of change, platforms, robotics, society, technology (general), the downsides of how people use tech, tools, workplace, by Daniel Christian

These news anchors are professional and efficient. They’re also not human. — from washingtonpost.com by Taylor Telford

Excerpt:

The new anchors at China’s state-run news agency have perfect hair and no pulse.

Xinhua News just unveiled what it is calling the world’s first news anchors powered by artificial intelligence, at the World Internet Conference on Wednesday in China’s Zhejiang province. From the outside, they are almost indistinguishable from their human counterparts, crisp-suited and even-keeled. Although Xinhua says the anchors have the “voice, facial expressions and actions of a real person,” the robotic anchors relay whatever text is fed to them in stilted speech that sounds less human than Siri or Alexa.

From DSC:
The question is…is this what we want our future to look like? Personally, I don’t care to watch a robotic newscaster giving me the latest “death and dying report.” It comes off bad enough — callous enough — from human beings backed up by TV networks/stations that have agendas of their own; let alone from a robot run by AI.

Virtual digital assistants in the workplace: Still nascent, but developing [Brans]

On 11/03/2018, in 21st century, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, bots, business, corporate / business world, emerging technologies, Google, human-computer interaction (HCI), tools, usability, user experience (UX), vendors, workplace, by Daniel Christian

Virtual digital assistants in the workplace: Still nascent, but developing — from cisco.com by Pat Brans
As workers get overwhelmed with daily tasks, they want virtual digital assistants in the workplace that can alleviate some of the burden.

Excerpts:

As life gets busier, knowledge workers are struggling with information overload.

They’re looking for a way out, and that way, experts say, will eventually involve virtual digital assistants (VDAs). Increasingly, workers need to complete myriad tasks, often seemingly simultaneously. And as the pace of business continues to drive ever faster, hands-free, intelligent technology that can speed administrative tasks holds obvious appeal.
…
So far, scenarios in which digital assistants in the workplace enhance productivity fall into three categories: scheduling, project management, and improved interfaces to enterprise applications. “Using digital assistants to perform scheduling has clear benefits,” Beccue said.

“Scheduling meetings and managing calendars takes a long time—many early adopters are able to quantify the savings they get when the scheduling is performed by a VDA. Likewise, when VDAs are used to track project status through daily standup meetings, project managers can easily measure the time saved.”

Perhaps the most important change we’ll see in future generations of VDA technology for workforce productivity will be the advent of general-purpose VDAs that help users with all tasks. These VDAs will be multi-channel (providing interfaces through mobile apps, messaging, telephone, and so on) and they will be bi-modal (enlisting text and voice).

Can a culture of change improve innovation? [Whitehurst]

On 10/27/2018, in 21st century, business, change, ideas, innovation, organizational change, pace of change, technology (general), workplace, by Daniel Christian

Can a culture of change improve innovation? — from washingtonpost.com by Jim Whitehurst, president and chief executive officer, Red Hat

Excerpts:

Plenty of executives lay awake at night wondering how they can keep up with the waves of digital disruption that continue to shake every industry out there. Everyone wants to know how they can get their organization to innovate better and faster.

But this is more than a technology problem. Businesses can’t simply buy a solution off the shelf. Instead, leaders need to encourage people to think and act differently. And to do that, they need to rethink the way they organize to get work done.
…
But the pace of digital transformation today has made Industrial Era thinking and planning obsolete when it comes to overcoming the challenges an organization faces.

Automation requires processes to change; digital transformation requires people to change.

We’re talking about building an organizational culture that embraces innovative thinking and behaviors. But you can’t change culture overnight, because it’s an output, not an input.

1. Planning must be replaced by configuring for constant change…

2. Prescription must be replaced by enablement…

3. Execution must be replaced by engagement…

Organizations today need to spend less time charting long-term courses and more time fostering teams configured to respond effectively to constant change.

From DSC:
That last quote reminds me of the need for more TrimTab Groups within higher education:

Learning Ecosystems

Reflections on “Google Glass wasn’t a failure. It raised crucial concerns.” [Eveleth]

Just because we can…

What Blockchain Could Mean for the Future of Journalism [Dossett]

Infographic on the Internet of Things (IoT); Amazon is beefing up Amazon Web Services’ IoT

Creating an Immersive, Global Experience for Business Education [Lloyd]

Reflections on “Is Amazon’s algorithm cashing in on the Camp Fire by raising the cost of safety equipment?” [Chapman]

Why blockchain is quickly becoming the gold standard for supply chains [datafloq.com]

Can employees change the ethics of tech firms? [wharton.upenn.edu]

Is SpaceX’s proposed Starlink broadband network a good thing for the world? Is it even the FCC’s call?

Can a culture of change improve innovation? [Whitehurst]

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