Survey: Most Students Approve of Education Quality, Climate — from insidehighered.com by Colleen Flaherty Initial findings from Inside Higher Ed’s annual Student Voice survey challenge popular narratives about how college is failing students, while also pointing to areas for improvement.
Public doubts about higher education may be increasing, but three in four current students rate the quality of education they’re receiving as good (46 percent) or excellent (27 percent), according to just-in results from Inside Higher Ed’s annual Student Voice survey. This is relatively consistent across institution types.
From DSC: Last Thursday, I presented at the Educational Technology Organization of Michigan’s Spring 2024 Retreat. I wanted to pass along my slides to you all, in case they are helpful to you.
Every six months or so, I write a guide to doing stuff with AI. A lot has changed since the last guide, while a few important things have stayed the same. It is time for an update.
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To learn to do serious stuff with AI, choose a Large Language Model and just use it to do serious stuff – get advice, summarize meetings, generate ideas, write, produce reports, fill out forms, discuss strategy – whatever you do at work, ask the AI to help. A lot of people I talk to seem to get the most benefit from engaging the AI in conversation, often because it gives good advice, but also because just talking through an issue yourself can be very helpful. I know this may not seem particularly profound, but “always invite AI to the table” is the principle in my book that people tell me had the biggest impact on them. You won’t know what AI can (and can’t) do for you until you try to use it for everything you do. And don’t sweat prompting too much, though here are some useful tips, just start a conversation with AI and see where it goes.
You do need to use one of the most advanced frontier models, however.
Trends
As a first activity, we asked the Horizon panelists to provide input on the macro trends they believe are going to shape the future of postsecondary teaching and learning and to provide observable evidence for those trends. To ensure an expansive view of the larger trends serving as context for institutions of higher education, panelists provided input across five trend categories: social, technological, economic, environmental, and political. Given the widespread impacts of emerging AI technologies on higher education, we are also including in this year’s report a list of “honorary trends” focused on AI. After several rounds of voting, the panelists selected the following trends as the most important:
About one university or college per week so far this year, on average, has announced that it will close or merge. That’s up from a little more than two a month last year, according to the State Higher Education Executive Officers Association, or SHEEO.
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Most students at colleges that close give up on their educations altogether. Fewer than half transfer to other institutions, a SHEEO study found. Of those, fewer than half stay long enough to get degrees. Many lose credits when they move from one school to another and have to spend longer in college, often taking out more loans to pay for it.
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Colleges are almost certain to keep closing. As many as one in 10 four-year colleges and universities are in financial peril, the consulting firm EY Parthenon estimates.
Students who transferlose an average of 43 percentof the credits they’ve already earned and paid for, the Government Accountability Office found in the most recent comprehensive study of this problem.
This paper explores how instructors can leverage generative AI to create personalized learning experiences for students that transform teaching and learning. We present a range of AI-based exercises that enable novel forms of practice and application including simulations, mentoring, coaching, and co-creation. For each type of exercise, we provide prompts that instructors can customize, along with guidance on classroom implementation, assessment, and risks to consider. We also provide blueprints, prompts that help instructors create their own original prompts. Instructors can leverage their content and pedagogical expertise to design these experiences, putting them in the role of builders and innovators. We argue that this instructor-driven approach has the potential to democratize the development of educational technology by enabling individual instructors to create AI exercises and tools tailored to their students’ needs. While the exercises in this paper are a starting point, not a definitive solutions, they demonstrate AI’s potential to expand what is possible in teaching and learning.
Since AI in education has been moving at the speed of light, we built this AI Tools in Education database to keep track of the most recent AI tools in education and the changes that are happening every day. This database is intended to be a community resource for educators, researchers, students, and other edtech specialists looking to stay up to date. This is a living document, so be sure to come back for regular updates.
The day started out with a short talk about AI (slides). Some of it is my usual schtick where I do a bit of Q&A with folks around myths and misunderstandings of generative AI in order to establish some common ground. These are often useful both in setting the tone and giving folks a sense of how I come to explore generative AI: with a mixture of humor, concern, curiosity, and of course, cat pics.
From there, we launched into a series of mini-workshops where folks had time to first play around with some previously created prompts around teaching and learning before moving onto prompts for administrative work. The prompts and other support materials are in this Workshop Resource Document. The goal was to just get them into using one or more AI tools with some useful prompts so they can learn more about its capabilities.
The Edtech Insiders Rundown of ASU+GSV 2024 — from edtechinsiders.substack.com by by Sarah Morin, Alex Sarlin, and Ben Kornell And more on Edtech Insiders+, upcoming events, Gauth, AI Reading Tutors, The Artificial Intelligence Interdisciplinary Institute, and TeachAI Policy Resources
Alex Sarlin
4. Everyone is Edtech Now This year, in addition to investors, entrepreneurs, educators, school leaders, university admins, non-profits, publishers, and operators from countless edtech startups and incumbents, there were some serious big tech companies in attendance like Meta, Google, OpenAI, Microsoft, Amazon, Tiktok, and Canva. Additionally, a horde of management consultancies, workforce organizations, mental health orgs, and filmmakers were in attendance.
Edtech continues to expand as an industry category and everyone is getting involved.
It was such a delight to chat with Ana. She’s brilliant and passionate, a talented educator, and an advocate for better ways of learning for children and adults. We cover ways to transform schools so that students get real-world skills, learn resilience and how to embrace challenges, and are prepared for an unpredictable future. And we go hard on why we must keep learning no matter our age, become generalists, and leverage technology in order to adapt to the fast-changing world.
The Texas Tribune reports an “automated scoring engine” that utilizes natural language processing — the technology that enables chatbots like OpenAI’s ChatGPT to understand and communicate with users — is being rolled out by the Texas Education Agency (TEA) to grade open-ended questions on the State of Texas Assessments of Academic Readiness (STAAR) exams. The agency is expecting the system to save $15–20 million per year by reducing the need for temporary human scorers, with plans to hire under 2,000 graders this year compared to the 6,000 required in 2023.
Debating About AI: An Easy Path to AI Awareness and Basic Literacy — from stefanbauschard.substack.com by Stefan Bauschard If you are an organization committed to AI literacy, consider sponsoring some debate topics and/or debates next year and expose thousands of students to AI literacy.
Resolved: Teachers should integrate generative AI in their teaching and learning.
The topic is simple but raises an issue that students can connect with.
While helping my students prepare and judging debates, I saw students demonstrate an understanding of many key issues and controversies.
These included—
*AI writing assessment/grading
*Bias
*Bullying
*Cognitive load
*Costs of AI systems
*Declining test scores
*Deep fakes
*Differentiation
*Energy consumption
*Hallucinations
*Human-to-human connection
*Inequality and inequity in access
*Neurodiversity
*Personalized learning
*Privacy
*Regulation (lack thereof)
*The future of work and unemployment
*Saving teachers time
*Soft skills
*Standardized testing
*Student engagement
*Teacher awareness and AI training; training resource trade-offs
*Teacher crowd-out
*Transparency and explainability
*Writing detectors (students had an exaggerated sense of the workability of these tools).
[Per Chris Dede] We often think of the product of teaching as the outcome (e.g. an essay, a drawing, etc.). The essence of education, in my view, lies not in the products or outcomes of learning but in the journey itself. The artifact is just a symbol that you’ve taken the journey.
The process of learning — the exploration, challenges, and personal growth that occur along the way — is where the real value lies. For instance, the act of writing an essay is valuable not merely for the final product but for the intellectual journey it represents. It forces you to improve and organize your thinking on a subject.
This distinction becomes important with the rise of generative AI, because it uniquely allows us to produce these artifacts without taking the journey.
As I’ve argued previously, I am worried that all this hype around LLMs renders them a “type of digital duct-tape to hold together an obsolete industrial-era educational system”.
Speaking of AI in our learning ecosystems, also see:
Usage Guidelines for AI Generative Tools at College Unbound These guidelines were created and reviewed by College Unbound students in Spring 2023 with the support of Lance Eaton, Director of Faculty Development & Innovation. The students include S. Fast, K. Linder-Bey, Veronica Machado, Erica Maddox, Suleima L., Lora Roy.
A recent study has found that scientific citations generated by ChatGPT often do not correspond to real academic work. The study, published in the Canadian Psychological Association’s Mind Pad, found that “false citation rates” across various psychology subfields ranged from 6% to 60%. Surprisingly, these fabricated citations feature elements such as legitimate researchers’ names and properly formatted digital object identifiers (DOIs), which could easily mislead both students and researchers.
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MacDonald found that a total of 32.3% of the 300 citations generated by ChatGPT were hallucinated. Despite being fabricated, these hallucinated citations were constructed with elements that appeared legitimate — such as real authors who are recognized in their respective fields, properly formatted DOIs, and references to legitimate peer-reviewed journals.
AI Resources and Teaching | Kent State University offers valuable resources for educators interested in incorporating artificial intelligence (AI) into their teaching practices. The university recognizes that the rapid emergence of AI tools presents both challenges and opportunities in higher education.
The AI Resources and Teaching page provides educators with information and guidance on various AI tools and their responsible use within and beyond the classroom. The page covers different areas of AI application, including language generation, visuals, videos, music, information extraction, quantitative analysis, and AI syllabus language examples.
For all its jaw-dropping power, Watson the computer overlord was a weak teacher. It couldn’t engage or motivate kids, inspire them to reach new heights or even keep them focused on the material — all qualities of the best mentors.
It’s a finding with some resonance to our current moment of AI-inspired doomscrolling about the future of humanity in a world of ascendant machines. “There are some things AI is actually very good for,” Nitta said, “but it’s not great as a replacement for humans.”
His five-year journey to essentially a dead-end could also prove instructive as ChatGPT and other programs like it fuel a renewed, multimillion-dollar experiment to, in essence, prove him wrong.
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To be sure, AI can do sophisticated things such as generating quizzes from a class reading and editing student writing. But the idea that a machine or a chatbot can actually teach as a human can, he said, represents “a profound misunderstanding of what AI is actually capable of.”
Nitta, who still holds deep respect for the Watson lab, admits, “We missed something important. At the heart of education, at the heart of any learning, is engagement. And that’s kind of the Holy Grail.”
From DSC: This is why the vision that I’ve been tracking and working on has always said that HUMAN BEINGS will be necessary — they are key to realizing this vision. Along these lines, here’s a relevant quote:
Another crucial component of a new learning theory for the age of AI would be the cultivation of “blended intelligence.” This concept recognizes that the future of learning and work will involve the seamless integration of human and machine capabilities, and that learners must develop the skills and strategies needed to effectively collaborate with AI systems. Rather than viewing AI as a threat to human intelligence, a blended intelligence approach seeks to harness the complementary strengths of humans and machines, creating a symbiotic relationship that enhances the potential of both.
Per Alexander “Sasha” Sidorkin, Head of the National Institute on AI in Society at California State University Sacramento.
Making your campus neurodivergent friendly — from timeshighereducation.com How to create a university where neurodivergent staff and students feel welcome and thrive in the classroom, in the lab and throughout campus
Neurodivergent students and staff think about, interact with and see the world differently from their neurotypical peers and colleagues. Universities that adopt inclusive practices to welcome people with ADHD, autism, dyslexia, dyspraxia and other disabilities to campus also foster their distinct strengths and talents in the classroom, labs, boardrooms and social spaces. This collection of resources offers advice for teachers, researchers, PhD supervisors and administrators for supporting neurodiversity in higher education.
It was only a matter of time before a college would have the nerve to quote its cost of attendance at nearly $100,000 a year. This spring, we’re catching our first glimpse of it.
One letter to a newly admitted Vanderbilt University engineering student showed an all-in price — room, board, personal expenses, a high-octane laptop — of $98,426. A student making three trips home to Los Angeles or London from the Nashville campus during the year could hit six figures.
This eye-popping sum is an anomaly. Only a tiny fraction of college-going students will pay anything close to this anytime soon, and about 35 percent of Vanderbilt students — those who get neither need-based nor merit aid — pay the full list price.
But a few dozen other colleges and universities that reject the vast majority of applicants will probably arrive at this threshold within a few years. Their willingness to cross it raises two questions for anyone shopping for college: How did this happen, and can it possibly be worth it?
‘Running Out of Road’ for FAFSA Completion — from insidehighered.com by Liam Knox The number of students who filled out the federal aid form is down nearly 30 percent. The ramifications for access and enrollment could be devastating.
And that’s probably an optimistic estimate, said Bill DeBaun, NCAN’s senior director of data and strategic initiatives; if the pace of completion doesn’t pick up, the decline could be closer to 700,000 students. That could translate to up to a 4 percent drop in college-goers come fall, DeBaun said, which would be the largest enrollment drop since the COVID-19 pandemic—and one that’s likely to be made up primarily of low-income and first-generation students.
Only 60 percent of students who enrolled in college earned a degree or credential within eight years of graduating high school.
That’s one of the biggest takeaways from a new report the National Center for Education Statistics released Monday that analyzed the enrollment, completion and financial aid outcomes of students.
The researchers tracked the postsecondary educational outcomes of roughly 23,000 students beginning in 2009 when they were freshman in high school through 2021, when the cohort was eight years out from graduating high school.
Taken together, the two recent decisions illustrate a blurring of the lines between the two- and four-year sectors that is taking place not just in Idaho, but nationwide, as colleges struggle to overcome enrollment declines and skepticism about the value of a bachelor’s degree.
“It’s pretty clear that higher education is in a funk,” said Robert M. Zemsky, a University of Pennsylvania professor, who has been advocating for three-year programs for more than 15 years. “There’s a sense that we have to do something to make the product better, more relevant, and less costly to students.”
Bottom line: While critics of a shorter degree see it as a lesser replacement for the four-year baccalaureate degree, advocates see it as another option for students who might not be interested in college at a time when enrollment is falling.
“We need to use this opportunity to redesign and do things better,” Carrell said. “That means that we all need to stay curious. We need to be a learning enterprise…and learn from the evidence we produce.”
The U.S. faces a serious shortage of workers in the skilled trades—fields like HVAC, plumbing, electrical, solar, and construction. And those labor gaps are likely to widen as the federal government spends billions on infrastructure projects.
Employers in these industries are desperate for hires, says Doug Donovan, the founder and CEO of Interplay Learning. Yet the “challenge is not employer demand for workers,” he says, “but rather ensuring that learners learn about skilled trades careers and pursue them.”
The Austin-based Interplay offers online and VR training for workers in the skilled trades. The company was founded in 2016 with a focus on upskilling the hands-on worker. Even before the pandemic exacerbated labor shortages, Donovan says companies in these trades needed to hire workers who didn’t have all the skills required for jobs.
Interplay’s online courses and 3D, interactive simulations get close to what a learner is going to see on the job, says Donovan. “We aren’t trying to replace hands-on, instructor-led training,” he says. “We are trying to deliver tools that enhance that hands-on time or make it more efficient.”
What about course videos? Professors can create them (by lecturing into a camera for several hours hopefully in different clothes) from the readings, from their interpretations of the readings, from their own case experiences – from anything they like. But now professors can direct the creation of the videos by talking – actually describing – to a CustomGPTabout what they’d like the video to communicate with their or another image. Wait. What?They can make a video by talking to a CustomGPT and even select the image they want the “actor” to use? Yes. They can also add a British accent and insert some (GenAI-developed) jokes into the videos if they like. All this and much more is now possible. This means that a professor can specify how long the video should be, what sources should be consulted and describe the demeanor the professor wants the video to project.
From DSC: Though I wasn’t crazy about the clickbait type of title here, I still thought that the article was solid and thought-provoking. It contained several good ideas for using AI.
Excerpt from a recent EdSurge Higher Ed newsletter:
There are darker metaphors though — ones that focus on the hazards for humanity of the tech. Some professors worry that AI bots are simply replacing hired essay-writers for many students, doing work for a student that they can then pass off as their own (and doing it for free).
From DSC: Hmmm…the use of essay writers was around long before AI became mainstream within higher education. So we already had a serious problem where students didn’t see the why in what they were being asked to do. Some students still aren’t sold on the why of the work in the first place. The situation seems to involve ethics, yes, but it also seems to say that we haven’t sold students on the benefits of putting in the work. Students seem to be saying I don’t care about this stuff…I just need the degree so I can exit stage left.
My main point: The issue didn’t start with AI…it started long before that.
This financial stagnation is occurring as we face a multitude of escalating challenges. These challenges include but are in no way limited to, chronic absenteeism, widespread student mental health issues, critical staff shortages, rampant classroom behavior issues, a palpable sense of apathy for education in students, and even, I dare say, hatred towards education among parents and policymakers.
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Our current focus is on keeping our heads above water, ensuring our students’ safety and mental well-being, and simply keeping our schools staffed and our doors open.
What is Ed? An easy-to-understand learning platform designed by Los Angeles Unified to increase student achievement. It offers personalized guidance and resources to students and families 24/7 in over 100 languages.
Also relevant/see:
Los Angeles Unified Bets Big on ‘Ed,’ an AI Tool for Students — from by Lauraine Langreo
The Los Angeles Unified School District has launched an AI-powered learning tool that will serve as a “personal assistant” to students and their parents.The tool, named “Ed,” can provide students from the nation’s second-largest district information about their grades, attendance, upcoming tests, and suggested resources to help them improve their academic skills on their own time, Superintendent Alberto Carvalho announced March 20. Students can also use the app to find social-emotional-learning resources, see what’s for lunch, and determine when their bus will arrive.
Could OpenAI’s Sora be a big deal for elementary school kids?— from futureofbeinghuman.com by Andrew Maynard Despite all the challenges it comes with, AI-generated video could unleash the creativity of young children and provide insights into their inner worlds – if it’s developed and used responsibly
Like many others, I’m concerned about the challenges that come with hyper-realistic AI-generated video. From deep fakes and disinformation to blurring the lines between fact and fiction, generative AI video is calling into question what we can trust, and what we cannot.
And yet despite all the issues the technology is raising, it also holds quite incredible potential, including as a learning and development tool — as long as we develop and use it responsibly.
I was reminded of this a few days back while watching the latest videos from OpenAI created by their AI video engine Sora — including the one below generated from the prompt “an elephant made of leaves running in the jungle”
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What struck me while watching this — perhaps more than any of the other videos OpenAI has been posting on its TikTok channel — is the potential Sora has for translating the incredibly creative but often hard to articulate ideas someone may have in their head, into something others can experience.
Can AI Aid the Early Education Workforce? — from edsurge.com by Emily Tate Sullivan During a panel at SXSW EDU 2024, early education leaders discussed the potential of AI to support and empower the adults who help our nation’s youngest children.
While the vast majority of the conversations about AI in education have centered on K-12 and higher education, few have considered the potential of this innovation in early care and education settings.
At the conference, a panel of early education leaders gathered to do just that, in a session exploring the potential of AI to support and empower the adults who help our nation’s youngest children, titled, “ChatECE: How AI Could Aid the Early Educator Workforce.”
Hau shared that K-12 educators are using the technology to improve efficiency in a number of ways, including to draft individualized education programs (IEPs), create templates for communicating with parents and administrators, and in some cases, to support building lesson plans.
Educators are, perhaps rightfully so, cautious about incorporating AI in their classrooms. With thoughtful implementation, however, AI image generators, with their ability to use any language, can provide powerful ways for students to engage with the target language and increase their proficiency.
While AI offers numerous benefits, it’s crucial to remember that it is a tool to empower educators, not replace them. The human connection between teacher and student remains central to fostering creativity, critical thinking, and social-emotional development. The role of teachers will shift towards becoming facilitators, curators, and mentors who guide students through personalized learning journeys. By harnessing the power of AI, educators can create dynamic and effective classrooms that cater to each student’s individual needs. This paves the way for a more engaging and enriching learning experience that empowers students to thrive.
In this article, seven teachers across the world share their insights on AI tools for educators. You will hear a host of varied opinions and perspectives on everything from whether AI could hasten the decline of learning foreign languages to whether AI-generated lesson plans are an infringement on teachers’ rights. A common theme emerged from those we spoke with: just as the internet changed education, AI tools are here to stay, and it is prudent for teachers to adapt.
Even though it’s been more than a year since ChatGPT made a big splash in the K-12 world, many teachers say they are still not receiving any training on using artificial intelligence tools in the classroom.
More than 7 in 10 teachers said they haven’t received any professional development on using AI in the classroom, according to a nationally representative EdWeek Research Center survey of 953 educators, including 553 teachers, conducted between Jan. 31 and March 4.
From DSC: This article mentioned the following resource:
For over a year, GPT-4 was the dominant AI model, clearly much smarter than any of the other LLM systems available. That situation has changed in the last month, there are now three GPT-4 class models, all powering their own chatbots: GPT-4 (accessible through ChatGPT Plus or Microsoft’s CoPilot), Anthropic’s Claude 3 Opus, and Google’s Gemini Advanced1.
… Where we stand
We are in a brief period in the AI era where there are now multiple leading models, but none has yet definitively beaten the GPT-4 benchmark set over a year ago. While this may represent a plateau in AI abilities, I believe this is likely to change in the coming months as, at some point, models like GPT-5 and Gemini 2.0 will be released. In the meantime, you should be using a GPT-4 class model and using it often enough to learn what it does well. You can’t go wrong with any of them, pick a favorite and use it…
From DSC: Here’s a powerful quote from Ethan:
In fact, in my new book I postulate that you haven’t really experienced AI until you have had three sleepless nights of existential anxiety, after which you can start to be productive again.
For us, I think the biggest promise of AI tools like Sora — that can create video with ease — is that they lower the cost of immersive educational experiences. This increases the availability of these experiences, expanding their reach to student populations who wouldn’t otherwise have them, whether due to time, distance, or expense.
Consider the profound impact on a history class, where students are transported to California during the gold rush through hyperrealistic video sequences. This vivifies the historical content and cultivates a deeper connection with the material.
In fact, OpenAI has already demonstrated the promise of this sort of use case, with a very simple prompt producing impressive results…
Take this scenario. A student misses a class and, within twenty minutes, receives a series of texts and even a voicemail from a very concerned and empathic-sounding voice wanting to know what’s going on. Of course, the text is entirely generated, and the voice is synthetic as well, but the student likely doesn’t know this. To them, communication isn’t something as easy to miss or brush off as an email. It sounds like someone who cares is talking to them.
But let’s say that isn’t enough. By that evening, the student still hadn’t logged into their email or checked the LMS. The AI’s strategic reasoning is communicating with the predictive AI and analyzing the pattern of behavior against students who succeed or fail vs. students who are ill. The AI tracks the student’s movements on campus, monitors their social media usage, and deduces the student isn’t ill and is blowing off class.
The AI agent resumes communication with the student. But this time, the strategic AI adopts a different persona, not the kind and empathetic persona used for the initial contact, but a stern, matter-of-fact one. The student’s phone buzzes with alerts that talk about scholarships being lost, teachers being notified, etc. The AI anticipates the excuses the student will use and presents evidence tracking the student’s behavior to show they are not sick.
Not so much focused on learning ecosystems, but still worth mentioning:
1. AI already plays a central part in the instructional design process A whopping 95.3% of the instructional designers interviewed said they use AI in their day to day work. Those who don’t use AI cite access or permission issues as the primary reason that they haven’t integrated AI into their process.
2. AI is predominantly used at the design and development stages of the instructional design process
When mapped to the ADDIE process, the breakdown of use cases goes as follows:
Analysis: 5.5% of use cases
Design: 32.1%
Development: 53.2%
Implementation: 1.8%
Evaluation: 7.3%
Speaking of AI in our learning ecosystems, also see:
The majority of educators expect use of artificial intelligence tools will increase in their school or district over the next year, according to an EdWeek Research Center survey.
Applying Multimodal AI to L&D — from learningguild.com by Sarah Clark We’re just starting to see Multimodal AI systems hit the spotlight. Unlike the text-based and image-generation AI tools we’ve seen before, multimodal systems can absorb and generate content in multiple formats – text, image, video, audio, etc.
In fact a slew of research over the past two decades has found that teaching online makes professors better teachers in their classrooms, so much so that one 2009 study recommended that “faculty should be trained in distance education methods and technologies and should be encouraged to use those methods back in the classroom.”
It’s a message I’ve been arguing for a while. But now that so many educators and students have had direct experience with online formats, it’s a narrative that seems to be sinking in.
Now is the time to fully embrace how physical classrooms can be improved by online techniques.
When professors teaching face-to-face adopt online pedagogy, the classroom is transformed into a “blended” experience, moving from conventional to active learning. And that helps students turn from passive to engaged participants in their own intellectual excursions.
My colleagues and I at the Center for Excellence in Teaching and Learning (CETL) have been reading and discussing Mary C. Wright’s new book Centers for Teaching and Learning: The New Landscape in Higher Education (Johns Hopkins University Press, 2023). Wright identified all the centers for teaching and learning (CTLs) in the United States and then did a content analysis of their websites to see what they were all about. For someone like me, who has spent his career working in CTLs, Wright’s work is a fascinating look at my own field and how it represents itself through mission statements, listings of programs and services, and annual reports.
