Why Kindness at Work Pays Off — from hbr.org by Andrew Swinand; via Roberto Ferraro
Summary:
Whether you’re just entering the workforce, starting a new job, or transitioning into people management, kindness can be a valuable attribute that speaks volumes about your character, commitment, and long-term value. Here are a few simple routines you can integrate into your everyday work life that will spread kindness and help create a culture of kindness at your organization.
- Practice radical self-care. The best way to be a valuable, thoughtful team member is to be disciplined about your own wellness — your physical, emotional, and mental well-being.
- Do your job. Start with the basics by showing up on time and doing your job to the best of your ability. This is where your self-care practice comes into play — you can’t do your best work without taking care of yourself first.
- Reach out to others with intention. Make plans to meet virtually or, even better, in person with your colleagues. Ask about their pets, their recent move, or their family. Most importantly, practice active listening.
- Recognize and acknowledge people. Authentic, thoughtful interactions show that you’re thinking about the other person and reflecting on their unique attributes and value, which can cement social connections.
- Be conscientious with your feedback. Being kind means offering feedback for the betterment of the person receiving it and the overall success of your company.
“When anxiety is high and morale is low, kindness isn’t a luxury — it’s a necessity. With mass layoffs, economic uncertainty, and geopolitical tensions, kindness is needed now more than ever, especially at work.”