Benchmarking Higher Ed AV Staffing Levels — Revisited — from campustechnology.com by Mike Tomei
As AV-equipped classrooms on campus increase in both numbers and complexity, have AV departments staffed up accordingly? A recent survey sheds some light on how AV is managed in higher education.
Excerpt:
I think we can all agree that new AV system installs have a much higher degree of complexity compared to AV systems five or 10 years ago. The obvious culprits are active learning classrooms that employ multiple displays and matrix switching backends, and conferencing systems of varying complexity being installed in big and small rooms all over campus. But even if today’s standard basic classrooms are offering the same presentation functionality as they were five years ago, the backend AV technology running those systems has still increased in complexity. We’re trying to push very high resolution video signals around the room; copyright-protected digital content is coming into play; there are myriad BYOD devices and connectors that need to be supported; and we’re making a strong push to connect our AV devices to the enterprise network for monitoring and troubleshooting. This increase in AV system complexity just adds to the system design, installation and support burdens placed upon an AV department. Without an increase in FTE staff beyond what we’re seeing, there’s just no way that AV support can truly flourish on campuses.
Today we’re reopening the survey to continue to gather data about AV staffing levels, and we’ll periodically tabulate and publish the results for those that participate. Visit www.AV-Survey.com to take the survey. If you would like to request the full 2018 AV staffing survey results, including average AV department budgets, staffing levels by position, breakouts by public/private/community colleges and small/medium/large schools, please send an e-mail to me (mike@tomeiav.com) and to Craig Park from The Sextant Group (cpark@thesextantgroup.com).