The Rose-Colored Glasses Come Off: a Survey of Business Officers — from insidehighered.com by Doug Lederman & Rick Seltzer

Excerpt (emphasis DSC):

The reality of higher education’s financial challenges is sinking in among college and university business officers.

Now the question is what they’re doing about it — and whether they’re willing to do enough.

Chief business officers increasingly agree that higher education is in the midst of a financial crisis, according to the 2017 Inside Higher Ed Survey of College and University Business Officers. Some are also starting to lose faith in the idea that they can overcome revenue shortfalls using the often-cited strategy of increasing enrollment.

Many respondents were open or supportive of the idea of consolidating programs or academic operations with other institutions. Yet survey results reflected a greater skepticism about their likelihood of actually merging with other colleges or universities in the near future. Business officers were also generally leery of addressing their budget issues in ways that would require them to ask faculty members to change. So although business officers are increasingly recognizing the financial threats they face, experts wondered whether they are being realistic about the kind of strategies they will have to pursue to chart a course forward.

 

 

 

Also see:

 

 

I’d like to make a modest proposal.

What if for 2018 all of us involved in postsecondary learning innovation – edtech and CTL and library folks – spent the entire calendar year learning about the business of higher education?

— Per Joshua Kim

 

 

 

 

 

2017 Ed Tech Trends: The Halfway Point — from campustechnology.com by Rhea Kelly
Four higher ed IT leaders weigh in on the current state of education technology and what’s ahead.

This article includes some perspectives shared from the following 4 IT leaders:

  • Susan Aldridge, Senior Vice President for Online Learning, Drexel University (PA); President, Drexel University Online
  • Daniel Christian, Adjunct Faculty Member, Calvin College
  • Marci Powell, CEO/President, Marci Powell & Associates; Chair Emerita and Past President, United States Distance Learning Association
  • Phil Ventimiglia, Chief Innovation Officer, Georgia State University

 

 

Also see:

 

 

 

From DSC:
Reviewing the article below made me think of 2 potential additions to the Learning & Development Groups/Departments out there:

  1. Help people build their own learning ecosystems
  2. Design, develop, and implement workbots for self-service

 



 

Chatbots Poised to Revolutionize HR — from by Pratibha Nanduri

Excerpt:

Self-service is becoming an increasingly popular trend where people want to perform their tasks without needing help or input from anyone else. The increasing popularity of this trend is mainly attributed to the increasing use of computers and mobile devices to electronically manage all kinds of tasks.

As employee tolerance for downtime reduces and preferences for mobility increases, the bureaucracy which exists in managing everyday HR related tasks in the workplace will also have to be replaced. A large number of companies have still not automated even their basic HR services such as handling inquiries about holidays and leaves. Employees in such organizations still have to send their query and then wait for HR to respond.

As the number of employees goes up in an organization, the time taken by HR managers to respond to mundane admin tasks also increases. This leaves very little time for the HR manager to focus on strategic HR initiatives.

Chatbots that are powered by AI and machine learning are increasingly being used to automate mundane and repetitive tasks. They can also be leveraged in HR to simulate intelligent SMS-based conversations between employees and HR team members to automate basic HR tasks.

 



 

 

Making the future work for everyone — from blog.google by Jacquelline Fuller

Excerpt:

Help ensure training is as effective and as wide-reaching as possible.
Millions are spent each year on work skills and technical training programs, but there isn’t much visibility into how these programs compare, or if the skills being taught truly match what will be needed in the future. So some of our funding will go into research to better understand which trainings will be most effective in getting the most people the jobs of the future. Our grantee Social Finance is looking at which youth training programs most effectively use contributions from trainees, governments and future employers to give people the best chance of
success.

 

Helping prepare for the future of work

Excerpt (emphasis DSC):

The way we work is changing. As new technologies continue to unfold in the workplace, more than a third of jobs are likely to require skills that are uncommon in today’s workforce. Workers are increasingly working independently. Demographic changes and shifts in labor participation in developed countries will mean future generations will find new ways to sustain economic growth. These changes create opportunities to think about how work can continue to be a source of not just income, but purpose and meaning for individuals and communities.Technology can help seize these opportunities. We recently launched Google for Jobs, which is designed to help better connect people to jobs, and today we’re announcing Google.org’s $50 million commitment to help people prepare for the changing nature of work. We’ll support nonprofits who are taking innovative approaches to tackling this challenge in three ways: (1) training people with the skills they need, (2) connecting job-seekers with positions that match their skills and talents, and (3) supporting workers in low-wage employment. We’ll start by focusing on the US, Canada, Europe, and Australia, and hope to expand to other countries over time.

 

 

 

 

Major Coding Bootcamps Going Out of Business — from campustechnology.com by Sri Ravipati

Excerpt:

In a surprising turn of events, two major coding bootcamps, within the span of about a week, have announced they are shutting down all operations.

Most recently, after a four-year run, South Carolina-based The Iron Yard (TIY) revealed last Friday it would close its 15 campuses, including locations like Atlanta, Austin, Houston and Charleston where other coding bootcamps are flourishing.

Similarly, Dev Bootcamp (DBC) on July 12 announced via Facebook that it would shutdown operations at all six locations — Austin, Chicago, San Diego, San Francisco, Seattle and New York — by the end of the summer.

 

From DSC:
I can almost hear the snickering from a variety of people within higher education about this situation. If gloating had an audible sound associated with it, I’d likely have to go find some earplugs. But I have a message for those who are snickering and gloating right now — saying something along the lines of, “Ha! So much for these alternatives to traditional higher education! They’re nothing, and they’ll come to nothing!”

That may be so. Such relatively new alternatives to traditional institutions of higher education may come to nothing. But you know what? At least those organizations are trying to be much more responsive than many institutions of traditional higher education are being! They’ve recognized that there are unmet needs — gaps, if you will — arising from our current systems. Gaps in either the content that we’re providing and/or the manner in which we’re providing it. Gaps that thousands of students have signed up for in a relatively short time. Those gaps should be cause for action within traditional institutions of higher education. They should be cause for realizing that we aren’t responding nearly fast enough to today’s new pace of change.

The pace of change has changed. It is lightning fast these days. Don’t believe me? Go check out some of the descriptions for the hot jobs out there these days. Seriously. Go do it. Go find out which skills you need to get your foot in the door to acquire those types of positions. It’ll blow your mind!

And there are ramifications to this.

If our accreditation systems need to change, than so be it. Let’s identify those necessary changes and make ’em happen!

Because:

  • WE have some serious responsibility for the educations that we are providing to this next generation!!! 
  • WE need to prepare them for what they’ll need to be marketable in the future — so that they can put bread and butter on their tables throughout their careers.
  • WE need to act!
  • WE need to be responsive!

This is not a time for gloating. Rather, this is a time for some serious action.

 

 

 



Addendums on 8/2/17 and 8/3/17:



Jobs Report: 97 Percent of Flatiron School Graduates Land Jobs — from by Sri Ravipati

Excerpt:

While two major coding bootcamps shut down earlier this week, another released its latest jobs report and says it had the strongest student outcomes to date.

The Flatiron School based in New York, NY has released an independently verified jobs report every year since 2014 — “pioneering the concept of outcomes reporting and setting a standard of transparency in educational outcomes,” the latest report reads. It’s the company’s commitment to accessibility and transparency that have allowed its programs to stay open for five years now, says Adam Enbar, co-founder of the Flatiron School.

 

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

 

 

 

7 years after Steve Jobs waged war on Flash, it’s officially dying – from finance.yahoo.com by Kif Leswing

Excerpt:

Adobe is killing Flash, the software that millions used in the early 2000s to play web games and watch video in their web browsers.

The company announced the software was “end-of-life” in a blog post on Tuesday. From the blog post:

“Given this progress, and in collaboration with several of our technology partners – including Apple, Facebook, Google, Microsoft and Mozilla – Adobe is planning to end-of-life Flash. Specifically, we will stop updating and distributing the Flash Player at the end of 2020 and encourage content creators to migrate any existing Flash content to these new open formats.”

 

Campus Technology 2017: Virtual Reality Is More Than a New Medium — from edtechmagazine.com by Amy Burroughs
Experts weigh in on the future of VR in higher education.

Excerpts:

“It’s actually getting pretty exciting,” Georgieva said, noting that legacy companies and startups alike have projects in the works that will soon be on the market. Look for standalone, wireless VR headsets later this year from Facebook and Google.

“I think it’s going to be a universal device,” he said. “Eventually, we’ll end up with some kind of glasses where we can just dial in the level of immersion that we want.”

— Per Emery Craig, at Campus Technology 2017 Conference


“Doing VR for the sake of VR makes no sense whatsoever,” Craig said. “Ask when does it make sense to do this in VR? Does a sense of presence help this, or is it better suited to traditional media?”

 

 

Virtual Reality: The User Experience of Story — from blogs.adobe.com

Excerpt:

Solving the content problems in VR requires new skills that are only just starting to be developed and understood, skills that are quite different from traditional storytelling. VR is a nascent medium. One part story, one part experience. And while many of the concepts from film and theater can be used, storytelling through VR is not like making a movie or a play.

In VR, the user has to be guided through an experience of a story, which means many of the challenges in telling a VR story are closer to UX design than anything from film or theater.

Take the issue of frameless scenes. In a VR experience, there are no borders, and no guarantees where a user will look. Scenes must be designed to attract user attention, in order to guide them through the experience of a story.

Sound design, staging cues, lighting effects, and movement can all be used to draw a user’s attention.

However, it’s a fine balance between attraction to distraction.

“In VR, it’s easy to overwhelm the user. If you see a flashing light and in the background, you hear a sharp siren, and then something moves, you’ve given the user too many things to understand,” says Di Dang, User Experience Lead at POP, Seattle. “Be intentional and deliberate about how you grab audience attention.”

 

VR is a storytelling superpower. No other medium has the quite the same potential to create empathy and drive human connection. Because viewers are for all intents and purposes living the experience, they walk away with that history coded into their memory banks—easily accessible for future responses.

 

 

 

Google’s latest VR experiment is teaching people how to make coffee — from techradar.com by Parker Wilhelm
All in a quest to see how effective learning in virtual reality is

Excerpt:

Teaching with a simulation is no new concept, but Google’s Daydream Labs wants to see exactly how useful virtual reality can be for teaching people practical skills.

In a recent experiment, Google ran a simulation of an interactive espresso machine in VR. From there, it had a group of people try their virtual hand at brewing a cup of java before being tasked to make the real thing.

 

 



 

Addendum on 7/26/17:

 



 

 

 

Mortenson Creates First-of-Its-Kind Augmented Reality App for Construction Visualization — from prnewswire.com
Akin to Pokemon Go, the new mobile app is helping the University of Washington community “experience” a new computer science building 18 months before its doors open to students

Excerpt:

SEATTLEJuly 18, 2017 /PRNewswire-USNewswire/ — After pioneering the use of virtual design in construction, Mortenson Construction has developed a first-of-its-kind augmented reality (AR) mobile app to help the University of Washington community “see” the future CSE2 computer science building – well before its doors open to students in January of 2019. Similar to the popular Pokémon Go, users can either point their smartphones at the construction site on campus – or at a printed handout if off campus – to experience a life-like digital representation of the future CSE2 building.

 

 

A Starter Kit for Instructional Designers — from edsurge.com by Amy Ahearn

Excerpts:

2016 report funded by the Gates Foundation found that in the U.S. alone, there are 13,000 instructional designers. Yet, when I graduated from college in 2008, I didn’t know this field existed. Surely a lot has changed!

Instructional design is experiencing a renaissance. As online course platforms proliferate, institutions of all shapes and sizes realize that they’ll need to translate content into digital forms. Designing online learning experiences is essential to training employees, mobilizing customers, serving students, building marketing channels, and sustaining business models.

The field has deep roots in distance education, human computer interaction, and visual design. But I’ve come to believe that contemporary instructional design sits at the intersection of three core disciplines: learning science, human-centered design, and digital marketing. It requires a deep respect for the pedagogical practices that teachers have honed for decades, balanced with fluency in today’s digital tools.

Below are some of the lessons and resources that I wish I knew of when I first went on the job market—a combination of the academic texts you read in school along with practical tools that have been essential to practicing instructional design in the real world. This is not a complete or evergreen list, but hopefully it’s a helpful start.

 

So You Want to Be an Instructional Designer? — from edsurge.com by Marguerite McNeal

Excerpt:

Good listener. People person. Lifelong learner. Sound like you? No, we’re not trying to arrange a first date. These are some common traits of people with successful careers in a booming job market: instructional design.

Colleges, K-12 schools and companies increasingly turn to instructional designers to help them improve the quality of teaching in in-person, online or blended-learning environments.

 

 

 

4 ways augmented reality could change corporate training forever –from by Jay Samit

Excerpt:

In the coming years, machine learning and augmented reality will likely take both educational approaches to the next level by empowering workers to have the latest, most accurate information available in context, when and where they need it most.

Here are four ways that digital reality can revolutionize corporate training…

 

…augmented reality (AR) is poised not only to address issues faced by our aging workforce, but to fundamentality increase productivity by changing how all employees are trained in the future.

 

 

 

 

Google’s AI Guru Says That Great Artificial Intelligence Must Build on Neuroscience — from technologyreview.com by Jamie Condliffe
Inquisitiveness and imagination will be hard to create any other way.

Excerpt:

Demis Hassabis knows a thing or two about artificial intelligence: he founded the London-based AI startup DeepMind, which was purchased by Google for $650 million back in 2014. Since then, his company has wiped the floor with humans at the complex game of Go and begun making steps towards crafting more general AIs.

But now he’s come out and said that be believes the only way for artificial intelligence to realize its true potential is with a dose of inspiration from human intellect.

Currently, most AI systems are based on layers of mathematics that are only loosely inspired by the way the human brain works. But different types of machine learning, such as speech recognition or identifying objects in an image, require different mathematical structures, and the resulting algorithms are only able to perform very specific tasks.

Building AI that can perform general tasks, rather than niche ones, is a long-held desire in the world of machine learning. But the truth is that expanding those specialized algorithms to something more versatile remains an incredibly difficult problem, in part because human traits like inquisitiveness, imagination, and memory don’t exist or are only in their infancy in the world of AI.

 

First, they say, better understanding of how the brain works will allow us to create new structures and algorithms for electronic intelligence. 

 

From DSC:
Glory to God! I find it very interesting to see how people and organizations — via very significant costs/investments — keep trying to mimic the most amazing thing — the human mind. Turns out, that’s not so easy:

But the truth is that expanding those specialized algorithms to something more versatile remains an incredibly difficult problem…

Therefore, some scripture comes to my own mind here:

Psalm 139:14 New International Version (NIV)

14 I praise you because I am fearfully and wonderfully made;
    your works are wonderful,
    I know that full well.

Job 12:13 (NIV)

13 “To God belong wisdom and power;
    counsel and understanding are his.

Psalm 104:24 (NIV)

24 How many are your works, Lord!
    In wisdom you made them all;
    the earth is full of your creatures.

Revelation 4:11 (NIV)

11 “You are worthy, our Lord and God,
    to receive glory and honor and power,
for you created all things,
    and by your will they were created
    and have their being.”

Yes, the LORD designed the human mind by His unfathomable and deep wisdom and understanding.

Glory to God!

Thanks be to God!

 

 

Getting students ready for the gig economy — from gettingsmart.com by Emily Liebtag

Excerpt:

1) Finding a Passion and Making an Impact
Exploring passions, interests and causes that matter should be a part of every student’s education. Projects or several short-term gigs are a great way to help students reveal (or discover) their personal passions and to facilitate their interest explorations (all while still covering core content and standards). There are many students who already have opportunities to explore their passions during the regular school day through projects and are thriving as a result.

We’ve seen students at High Tech High create business plans and sell self-designed t-shirts, students at Thrive Public Schools engage in projects around kindness and empathy in their communities, and students at One Stone work with clients on advertising and marketing gigs, exploring their passions one project at a time.

Need ideas? Engage students in projects around the Sustainable Development Goals, snag an idea from the the PBL Q & A blog or simply ask students what they are curious about exploring in their community.

 

 

 

The Business of Artificial Intelligence — from hbr.org by Erik Brynjolfsson & Andrew McAfee

Excerpts (emphasis DSC):

The most important general-purpose technology of our era is artificial intelligence, particularly machine learning (ML) — that is, the machine’s ability to keep improving its performance without humans having to explain exactly how to accomplish all the tasks it’s given. Within just the past few years machine learning has become far more effective and widely available. We can now build systems that learn how to perform tasks on their own.

Why is this such a big deal? Two reasons. First, we humans know more than we can tell: We can’t explain exactly how we’re able to do a lot of things — from recognizing a face to making a smart move in the ancient Asian strategy game of Go. Prior to ML, this inability to articulate our own knowledge meant that we couldn’t automate many tasks. Now we can.

Second, ML systems are often excellent learners. They can achieve superhuman performance in a wide range of activities, including detecting fraud and diagnosing disease. Excellent digital learners are being deployed across the economy, and their impact will be profound.

In the sphere of business, AI is poised have a transformational impact, on the scale of earlier general-purpose technologies. Although it is already in use in thousands of companies around the world, most big opportunities have not yet been tapped. The effects of AI will be magnified in the coming decade, as manufacturing, retailing, transportation, finance, health care, law, advertising, insurance, entertainment, education, and virtually every other industry transform their core processes and business models to take advantage of machine learning. The bottleneck now is in management, implementation, and business imagination.

The machine learns from examples, rather than being explicitly programmed for a particular outcome.

 

Let’s start by exploring what AI is already doing and how quickly it is improving. The biggest advances have been in two broad areas: perception and cognition. …For instance, Aptonomy and Sanbot, makers respectively of drones and robots, are using improved vision systems to automate much of the work of security guards. 

 

 

Machine learning is driving changes at three levels: tasks and occupations, business processes, and business models. 

 

 

You may have noticed that Facebook and other apps now recognize many of your friends’ faces in posted photos and prompt you to tag them with their names.

 

 

 

Amazon’s Alexa passes 15,000 skills, up from 10,000 in February — from techcrunch.com by Sarah Perez

Excerpt:

Amazon’s Alexa voice platform has now passed 15,000 skills — the voice-powered apps that run on devices like the Echo speaker, Echo Dot, newer Echo Show and others. The figure is up from the 10,000 skills Amazon officially announced back in February, which had then represented a 3x increase from September.

The new 15,000 figure was first reported via third-party analysis from Voicebot, and Amazon has now confirmed to TechCrunch that the number is accurate.

According to Voicebot, which only analyzed skills in the U.S., the milestone was reached for the first time on June 30, 2017. During the month of June, new skill introductions increased by 23 percent, up from the less than 10 percent growth that was seen in each of the prior three months.

The milestone also represents a more than doubling of the number of skills that were available at the beginning of the year, when Voicebot reported there were then 7,000 skills. That number was officially confirmed by Amazon at CES.

 

 


From DSC:
Again, I wonder…what are the implications for learning from this new, developing platform?


 

 

From DSC:
I thought the article below was a good one. But I’m not sure I arrived at the same conclusion. Rather than putting the business of leadership & development training squarely on the shoulders of team leaders, I would put it on each individual employee and inform/empower them to seek out what works best for them in fulfilling their role.  

The L&D team can work with introducing the best tools and examples of streams of content to tap into for any given role or topic.

I’m thinking here of tools like Twitter, streams of content from LinkedIn or from relevant blogs and websites. The team leaders can follow up with their team members and check in with them to see how things are going. If an employee says, “I don’t know who to connect with or follow” then perhaps the team leader can say, I’ve found these particular people, blogs, websites, streams of content from LinkedIn (or other sources) to be effective for what we do within our organization. Introduce them to communities of practice and/or to other individuals that do X, Y or Z really well.

It brings in the social element that this article discusses, but it also serves each individual’s best interests — each one of us needs to know how and where to keep learning. If it’s in their best interests to keep learning, then give them the tools and potential streams of content to tap into. Give them:

 

 

Let them own it. They’re likely creating their own learning pathways anyway. L&D become a consulting organization. L&D can consult with each group (or even individual employees) re: potential streams of content and possible/effective connections for that group (or individual).

 



Revive.  — from revive.zaglearning.com

How enterprise learning for leadership and team development is tripping up human potential, and slowly sending the L&D brand into irrelevance. This is the story of how to save it, step by radical step.

Excerpts:

Over 18 months of research with 65 one-on-one interviews, 511 managers surveyed, and 900 teams representing 8K people, we witnessed the unintentional damage: marginalized learning and development people (L&D), learners who see leadership and team development as a necessary but random and usually disappointing transaction, and executives who line-item “soft skills” training (labeled decades ago by, no surprise, a hard-skills proponent) as a tax or necessary benefit, as if it were a dental plan.

If you’re curious, it can’t help but spark a few questions:

  • How can something so strategically important be so realistically unimportant?
  • How did L&D pros, who make such a compelling psychological and organizational case for the most pivotal kind of learning, get so minimized and, in the process, drag down human potential and the social intelligence of corporate culture?
  • How are smart, passionate L&D people who are in it for the greater good—and not the big payday—getting stuck with a brand that’s as sexy as K-Mart?

The problems are systemic, and the curiosity and ambition to fix them have received as little attention as any problem in enterprise history.

 

So, what’s the big switch? Learning for leadership and team development doesn’t belong with L&D. It belongs squarely with the team leader, the person who is 70% of the variance in her team’s engagement. Learning belongs fundamentally, not loosely, where it’s always in context and relevant: the leader and her team.

 

 

 

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