Wimba solutions improve academic and administrative help and support services — from wimba
Schools rely on Wimba to provide flexible, cost-effective expansion of virtual support and service offerings, enabling increased accessibility and continued collaboration.
New York, NY (PRWEB) June 15, 2010 — Wimba® Inc., a leading provider of collaborative solutions for educators around the world, announced today that colleges and universities are increasingly turning to the capabilities of the Wimba Collaboration Suite™ to meet growing demands for enhanced help and support services. By providing collaborative solutions that support a 24/7 online environment, Wimba makes it possible for schools to deliver academic and administrative help – whether through the expansion of help desk support, online tutoring, informal instruction opportunities or other campus services – to students, faculty and staff whenever and wherever it is needed most.
Taking the Help Desk to the Students
The help desk, a mainstay of the collegiate experience for decades, is facing a crisis of convenience. According to a 2008 Community College Survey of Student Engagement (CCSSE), while students attribute relatively high importance to academic advising and career counseling, 35% to 51% of students rarely (or never) take advantage of those services. Inconvenient hours and even performance anxiety can keep students from seeking one-on-one support. Forward-thinking institutions that realize students greatly benefit from academic advising/planning, academic skill development and other services that may affect learning and retention are taking the help desk to their students using Wimba.
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Making Academic Support Easily Accessible
Being available at the exact moment a student is facing an academic challenge greatly increases academic success. Wimba Pronto™, an instant collaboration system designed to promote learning through informal instruction and meetings, encourages students and faculty to interact frequently as individuals or in small groups.