Justin Bigart, Founder + President
Wisetail / The social side of e-learning
www.wisetail.com / www.learningecosystems.com
From DSC:
While listening to Justin, several things that he said jumped out at me:
- Learning is social
- Audience engagement is critical
- The definition of what is considered training content has to evolve and should be more conversational in nature; more of this material needs to be created by the people in your organization who are interacting with your clients
- Your audience is changing
Also:
- Use video-based content, built around storytelling
- Use people within your organization that are the best at that act or who model that behavior or who are the ambassadors of the concept that you are trying to relay/implement
- Make it raw, real, unscripted
- Use socially-aware technologies and layer that with advocacy-based / video-based training