user experience (UX)

Three items re: hyflex classrooms/learning [Beatty & Samuel]

On 05/11/2022, in 21st century, A/V -- audio/visual, adjunct faculty, collaboration, colleges, communications, community colleges, corporate universities / corporate training, digital audio, digital video, distance education, education technology, experimentation, faculty/staff, higher education, Hyflex learning, instructional design, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, learning theories, liberal arts, pedagogy, platforms, remote teaching and learning, smart classrooms, teachers, teaching & learning, technology (general), telecommunications, tools, training / L&D, United States, universities, user experience (UX), vendors, videoconferencing, by Daniel Christian

Technology for HyFlex Classrooms: Major Considerations — from hyflexlearning.org by Brian Beatty

Excerpts:

This post describes four aspects of classroom technology that are very important to address when developing a HyFlex approach that can be effective at scale.
…

The classroom technology needs can be organized into four areas:

two-way audio stream (connection),
incoming video presentation of remote learners
outgoing video presentation of classroom and learners
interactive technology to support interaction, engagement, and formative assessment

Also re: hyflex teaching — where some students are physically present and some are coming into the class remotely– see:

Part I – Motivating Learners by Building Efficacy (Confidence) through Scaffolding and Support— from hyflexlearning.org by Jeanne Samuel

Excerpts:

HyFlex delivery may be new to many learners. Therefore, it is important to provide them with the supports they need to be successful. Regardless of the delivery mode, learners are motivated by success and by instructor presence. In part one of this topic post, we will write about how instructor support and feedback (a form of guidance) can motivate learners and build learner confidence.

PART II- Feedback for Improving Student Success and Satisfaction — from hyflexlearning.org by Jeanne Samuel

Excerpt:

In part 1 of this post, we focused on how feedback and support promote learner confidence. Learner confidence can lead to improved learner retention, progression, and success regardless of the class delivery mode. In part 2, we focus on feedback strategies.

The idea of someone’s “presence” continues to get stronger, more realistic online/digitally. How might this impact our future learning ecosystems? [Christian]

On 05/04/2022, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, active learning, art, collaboration, communications, communities of practice, content development, aggregation, repositories, creativity, Daniel S. Christian, education technology, emerging technologies, engineering, entrepreneurship, experimentation, face-to-face, future, game-changing environment, higher education, Holographic comms, human-computer interaction (HCI), ideas, immersion, innovation, K-12 related, learning, learning ecosystem, Metaverse, multimedia, online learning, platforms, productivity / tips and tricks, remote teaching and learning, tools, training / L&D, user experience (UX), Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, web-based collaboration, workplace, by Daniel Christian

From DSC:
The posting below (out at vrscout.com) made me reflect that the idea of someone’s presence continues to get stronger and more realistic in the online/digital worlds. How might this impact our future learning ecosystems?

Hologram voicemails are here thanks to asynchronous reality — from vrscout.com by Bobby Carlton; with thanks to Ori Inbar for this resource out on Twitter

For all the learners who have horrible, painful memories of school, I’m sorry the systems weren’t different for you. [Christian]

On 04/25/2022, in assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), dangers of the status quo, Daniel S. Christian, education, education reform, Emotion, engagement / engaging students, face-to-face, future, homeschooling/homeschoolers, ideas, innovation, instructional design, K-12 related, leadership, learner profiles, learning, learning ecosystem, Learning Experience Design, learning preferences, love of learning, more voice more choice more control, motivation, neurodivergent/special needs, parents/guardians, participation, passions, reinvent, society, strategy, student teaching/teacher education, student-related, teachers, teaching & learning, United States, user experience (UX), vision/possibilities, youth, by Daniel Christian

K-12 education in America is like quickly moving trains that stop for no one.

K-12 education in America is like quickly moving trains that stop for no one.

From DSC:
A family member struggles with spelling — big time. This causes her major amounts of anxiety in school.

Another family member had some learning disabilities and reflects back on school with some bad memories.

Another family member struggles with social graces and learns at a much different pace than her peers — the move to her education being (predominantly) done via homeschooling has helped significantly.

A friend of mine has Dyslexia. He recently said that school was hell for him.

Another person I know doesn’t understand his daughter’s learning disabilities — at all. He’s asking a fish to climb the tree and yells at his daughter when she doesn’t produce like the other kids do. Her school is for college-bound learners, and there’s always pressure to maintain the school’s “blue-ribbon” status (i.e., sorry if you don’t fit in…but please board the train anyway, as it’s about to depart).

These people and stories about their educations got me to reflect on all the people who went through the school systems in the United States (over the last few decades) that didn’t work well for them. In fact, not only did the systems not work well for them, they were the sources of a great deal of pain, anxiety, depression, anger, frustration, and embarrassment. Instead of being a place of wonder or joy, school was a painful, constant struggle to get through.

For those who can keep up or even excel at the pace that the trains travel at, school isn’t that much of a problem. There are likely different levels of engagement involved here, but school is manageable and it doesn’t cause nearly the stress for someone who struggles with it.

For those with learning disabilities, I’d like to apologize to you on behalf of all the people who legislated or created rigid, one-size-fits-all school systems that didn’t understand and/or meet your needs. (Why we allow legislators — who aren’t the ones on the front lines — to control so much of what happens in our school systems is beyond me.) I’d like to apologize on behalf of all of the teachers, administrators, and staff who just accept the systems as they are.

Please help us reinvent our school systems. Help us develop the future of education. Help us develop a more personalized, customized approach. For those who are working to provide that, thank you! Thank you! Thank you!

To everyone working within Pre-K through 12th grade, help us offer: More voice. More choice. More control. The status quo has to go. School should not be a constant source of pain and anxiety.

Learners need: More voice. More choice. More control. -- this image was created by Daniel Christian

What Educators Need to Know About Assistive Tech Tools: Q&A with Texthelp CEO — from thejournal.com by Kristal Kuykendall and Texthelp CEO Martin McKay

Excerpts (emphasis DSC):

THE Journal: What are some examples of the types of assistive technology tools now available for K–12 schools?
McKay: There are a broad range of disabilities, and accordingly, a broad range of learning and access difficulties that assistive technology can help with. Just considering students with dyslexia — since that is the largest group among students who can benefit from assistive tech tools — the main problems they have are around reading comprehension and writing. Assistive technology can provide text-to-speech, talking dictionaries, picture dictionaries, and text simplification tools to help with comprehension.
…
It’s important that these tools need to work everywhere — not just in their word processor. Assistive technology must work in their learning management systems, and must work in their online assessment environment, so that the student can use the assistive tech tools not only in class, but at home as they work on their homework, and perhaps most importantly on test day when they are using a secure assessment environment.

EDUCAUSE QuickPoll Results: Learning Spaces Transformation — from er.educause.edu by Jenay Robert

Excerpts:

With an eye toward the future, IT units can help institutions create inclusive, flexible spaces that support a variety of learning activities and modalities. Appropriate technology infrastructure, strategic support from institutional leaders, and financial resources are among the most essential elements for transforming learning spaces.

.

Figure 1. Types of Learning Spaces Being Transformed bar graph showing percentage of respondents who said each type of learning space was being transformed. Small classrooms 52%; Spaces for remote classes 52%; Libraries 50%; Lecture halls 44%; Study spaces 44%; Experimental learning spaces 42%; Discipline-specific labs 39%; Gathering spaces; 36%; Residential spaces 20%; Hallways and foyers 16%.

We need to use more tools — that go beyond screen sharing — where we can collaborate regardless of where we’re at. [Christian]

On 04/20/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adjunct faculty, adult learning, blended learning, Bring your own device (BYOD), business, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, creativity, Daniel S. Christian, digital audio, digital learning, digital photography, digital storytelling, digital textbooks, digital video, distance education, e-publishing related items (EPUB and more), education, education technology, emerging technologies, engagement / engaging students, engineering, entrepreneurship, experimentation, face-to-face, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, Hyflex learning, ideas, immersion, innovation, instructional design, interaction design, interactivity, interface design, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, lifelong learning, multimedia, new business models, new media literacies, online learning, online media, online tutoring, participation, pedagogy, platforms, presentations, productivity / tips and tricks, professional development, project-based learning, remote teaching and learning, skills, smart classrooms, story, storytelling, strategy, student-related, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, TVs, United States, universities, usability, user experience (UX), using teams, vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, vocational / trades, web-based collaboration, Web3, webinars, workplace, XR - extended reality, by Daniel Christian

From DSC:
Seeing the functionality in Freehand — it makes me once again think that we need to use more tools where faculty/staff/students can collaborate with each other REGARDLESS of where they’re coming in to partake in a learning experience (i.e., remotely or physically/locally). This is also true for trainers and employees, teachers and students, as well as in virtual tutoring types of situations. We need tools that offer functionalities that go beyond screen sharing in order to collaborate, design, present, discuss, and create things. (more…)

Innovative and practical applications of the metaverse — from mckinsey.com

In this episode of the At the Edge podcast, McKinsey expert Richard Ward speaks with McKinsey’s Mina Alaghband.

Excerpts:

One of the things that we’ve learned during the pandemic is that if you put these metaverse design rooms up on the internet, your clients and other expert engineers can log in remotely, and the experience takes on the quality of Zoom in 3-D, which allows a new level of engineering to happen. The beauty of it is that people are able to do highly productive engineering design work without getting on an airplane. And that has a lot of rollover value for what we’re doing long term.

One of the great lessons we’ve had from the pandemic, as horrible as it’s been, is that things that people had said were impossible for decades are now possible. Like the idea that you can’t possibly have everybody not be in the office—it’s been proven wrong.

Also relevant/see:

What is the metaverse—and what does it mean for business? — from mckinsey.com by Cathy Hackl

The AR Roundup: March 2022 — from linkedin.com by Tom Emrich

Excerpt:

Every month I round up what you may have missed in Augmented Reality including the latest stats, funding news and launch announcements and more. Here is what happened in augmented reality between March 1-31, 2022.

“The metaverse is no longer a single virtual world or even a cluster of virtual worlds. It’s the entire system of virtual and augmented worlds,” Chalmers tells me over Zoom. “Where the old metaverse was like a platform on the internet, the new metaverse is more like the internet as a whole, just the immersive internet.”

~ David Chalmers, Philosopher and Author of Reality+

Reflections on “Do We Really Want Academic Permanent Records to Live Forever on Blockchain?” [Bohnke]

On 03/19/2022, in 21st century, 24x7x365 access, adult learning, Alternatives, analytics, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, credentialing, Daniel S. Christian, digital learning, education, elearning, formal learning, future, future of higher education, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, informal learning, innovation, instructional design, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, liberal arts, lifelong learning, love of learning, microlearning, more voice more choice more control, online learning, open courseware and systems, participation, professional development, project-based learning, publishing, real-world assignments, social learning / networks, society, student-related, technologies for your home, the downsides of how people use tech, training / L&D, United States, universities, user experience (UX), vendors, vision/possibilities, youth, by Daniel Christian

From DSC:
Christin Bohnke raises a great and timely question out at edsurge.com in her article entitled:
Do We Really Want Academic Permanent Records to Live Forever on Blockchain?

Christin does a wonderful job of addressing the possibilities — but also the challenges — of using blockchain for educational/learning-related applications. She makes a great point that the time to look at this carefully is now:

Yet as much as unchangeable education records offer new chances, they also create new challenges. Setting personal and academic information in stone may actually counter the mission of education to help people evolve over time. The time to assess the benefits and drawbacks of blockchain technology is right now, before adoption in schools and universities is widespread.

As Christin mentions, blockchain technology can be used to store more than formal certification data. It could also store such informal certification data such as “research experience, individual projects and skills, mentoring or online learning.”

The keeping of extensive records via blockchain certainly raises numerous questions. Below are a few that come to my mind:

Will this type of record-keeping help or hurt in terms of career development and moving to a different job?
Will — or should — CMS/LMS vendors enable this type of feature/service in their products?
Should credentials from the following sources be considered relevant?
- Microlearning-based streams of content
- Data from open courseware/courses
- Learning that we do via our Personal Learning Networks (PLNs) and social networks
- Learning that we get from alternatives such as bootcamps, coding schools, etc.
Will the keeping of records impact the enjoyment of learning — or vice versa? Or will it depend upon the person?
Will there be more choice, more control — or less so?
To what (granular) level of competency-based education should we go? Or from project-based learning?
Could instructional designers access learners’ profiles to provide more personalized learning experiences?
…and I’m certain there are more questions than these.

All that said…

To me, the answers to these questions — and likely other questions as well — lie in:

Giving a person a chance to learn, practice, and then demonstrate the required skills (regardless of the data the potential employer has access to)
.
Giving each user the right to own their own data — and to release it as they see fit. Each person should have the capability of managing their own information/data without having to have the skills of a software engineer or a database administrator. When something is written to a blockchain, there would be a field for who owns — and can administer — the data.

In the case of finding a good fit/job, a person could use a standardized interface to generate a URL that is sent out to a potential employer. That URL would be good for X days. The URL gives the potential employer the right to access whatever data has been made available to them. It could be full access, in which case the employer is able to run their own queries/searches on the data. Or the learner could restrict the potential employer’s reach to a more limited subset of data.

Visually, speaking:

I still have a lot more thinking to do about this, but that’s where I’m at as of today. Have a good one all!

Revisiting Camera Use in Live Remote Teaching: Considerations for Learning and Equity [Turner]

On 03/17/2022, in adjunct faculty, Bias | Diversity Equity & Inclusion (DE&I), colleges, communications, community colleges, digital learning, distance education, education technology, higher education, instructional design, IT in HE, law schools, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, online learning, participation, pedagogy, policy, privacy, productivity / tips and tricks, professional development, remote teaching and learning, student-related, teaching & learning, teaching online, technologies for your home, telepresence, United States, universities, user experience (UX), videoconferencing, web-based collaboration, by Daniel Christian

Revisiting Camera Use in Live Remote Teaching: Considerations for Learning and Equity — from er.educause.edu by Patricia Turner

Excerpts:

Given the need to balance equity concerns with effective teaching practices, the following suggestions might be helpful in articulating an approach to using cameras in live remote teaching sessions. This list is not exhaustive; these suggestions are offered as a starting point from which to begin thinking about this issue.

…
Given what we know from research about interaction, active learning, equity, and inclusion, one possible philosophy is this: if we believe that some students are not using a camera because of privacy issues, because they lack a quiet space in which to learn, or because of inequitable circumstances, we can let our students know that we are available if they need help and that, although we can’t solve all problems, we may be able to help students get the support and resources they need.

Instructional Design 3.0: Designing The Learner’s Journey – Parts 1-5 [Dr. Michael Allen]

On 03/14/2022, in corporate universities / corporate training, Emotion, instructional design, learning, learning ecosystem, Learning Experience Design, learning preferences, training / L&D, usability, user experience (UX), using teams, by Daniel Christian

Instructional Design 3.0: Designing The Learner’s Journey – Part 1 — from blog.alleninteractions.com by Michael Allen

Excerpts:

We’ve made important strides in instructional design over the last couple of decades and now we’re about to take one more momentous step.

We’ve gone from focusing almost exclusively on content, its clarity, logical sequencing, comprehensiveness, accuracy, and so forth (all important, of course), to focusing on the learner’s experience, making it Meaningful, Memorable, and Motivational (again, all critical). While pulling these essential components together, it seems we’re still missing something, perhaps the most important component of all. Let’s think what that might be.
…

I’ll address some of the techniques for designing from the perspective of the Learner’s Journey in subsequent blogs. But let’s start with this simple and powerful idea: reverse the process. Start defining how you want to address the whole of the learner, including the individual’s feelings, attitudes, and current skills. Don’t do this as a tack-on that you’ll do if you somehow get the time.

- Start with thinking about learners as emotive and cognitive persons first.
- Then create context-situated challenges and give learners the opportunity to show what they can do and request help as they may feel they need to.
- And finally, when you’ve created these structures, you’ll find you’ve already got a great framework in which to insert, fully develop, and refine your content.

Let’s make every learner’s journey a fascinating and enriching experience, from beginning to end.

Read Part 2
Read Part 3
Read Part 4
Read Part 5

Best from the brightest: Key ideas & insights for L&P Professionals — from tier1performance.com by Will Thalheimer; with thanks to Christy Tucker for this resource
Gather your learning and performance team together, share conversations with your friends in the field—this trove of gold from 2021 is the bedrock for our evolving and improving work in 2022.

To help fight our FOMO (fear of missing out), I’ve asked 48 thought leaders in the L&P field to share their favorite content from 2021—stuff they created or were involved in, ideas they think are critically important to folks like you and me as L&P professionals. They shared articles, blog posts, podcast episodes, videos, and eLearnings. They also shared their recommendations for other thought leaders and other content—and the most important trends impacting our work for 2022.

I looked at every one of their recommendations and I am blown away by the insights you’ll find in the content shared below. This is a formidable treasure trove from some of the best minds in our field.

Will Thalheimer

Students Often Prefer In-Person Classes . . . Until They Don’t [Samson]

On 03/10/2022, in colleges, community colleges, content development, aggregation, repositories, digital learning, distance education, education technology, elearning, engagement / engaging students, face-to-face, flipping -- inverted learning, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), instructional design, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, Michigan, online learning, online media, student-related, teaching & learning, teaching online, United States, universities, usability, user experience (UX), by Daniel Christian

Students Often Prefer In-Person Classes . . . Until They Don’t — from er.educause.edu by Perry Samson, Professor in the Department of Climate and Space Sciences and Engineering at the University of Michigan.
.

ABA TECHSHOW 2022: Modernizing Court Technology with Judge Scott Schlegel [legaltalknetwork.com]

On 03/09/2022, in Access to Justice (A2J), innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, podcasting, society, telelegal, United States, user experience (UX), Virtual courts and law firms, by Daniel Christian

ABA TECHSHOW 2022: Modernizing Court Technology with Judge Scott Schlegel — from legaltalknetwork.com
Judge Scott Schlegel shares essential technology tips for facilitating virtual court.

Description of podcast:

As the pandemic necessitated major tech innovations in the legal system, courts had to work hard to facilitate the continuance of justice. Host Joe Patrice chats with Judge Scott Schlegel about the process of moving to virtual proceedings, how they’re doing now, and what tech was most helpful along the way.

The Metaverse Will Radically Change Content Creation Forever [Fatemi]

On 03/09/2022, in 21st century, 24x7x365 access, 3D, 5G, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, change, content development, aggregation, repositories, convergence, Daniel S. Christian, future, health, human-computer interaction (HCI), ideas, innovation, interactivity, interface design, learning ecosystem, Learning from the Living [Class] Room, Metaverse, multimedia, platforms, play, technologies for your home, telemedicine / telehealth / virtual health, telepresence, tools, training / L&D, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, Web3, XR - extended reality, by Daniel Christian

The Metaverse Will Radically Change Content Creation Forever — from forbes.com by Falon Fatemi

Excerpt:

Although the metaverse promises to touch nearly every person in our society, there’s one demographic that will almost certainly see disproportionately strong disruption: creators. The metaverse has the potential to fundamentally disrupt the content creation process.

The metaverse is slated to help creators make more interactive and immersive content, thanks in large part to advances in VR and AR. The stakes will be raised as creators will be expected to build more immersive and interactive content than ever before.

Also related/see:

The Amazing Possibilities Of Healthcare In The Metaverse — from forbes.com by Bernard Marr

Excerpts:

What’s generally agreed on, however, is that it’s effectively the next version of the internet – one that will take advantage of artificial intelligence (AI), augmented reality (AR), virtual reality (VR), and ever-increasing connectivity (for example, 5G networks) to create online environments that are more immersive, experiential and interactive than what we have today.

Metaverse involves the convergence of three major technological trends, which all have the potential to impact healthcare individually. Together, though, they could create entirely new channels for delivering care that have the potential to lower costs and vastly improve patient outcomes. These are telepresence (allowing people to be together virtually, even while we’re apart physically), digital twinning, and blockchain (and its ability to let us create a distributed internet).

From DSC:
That last paragraph could likely apply to our future learning ecosystems as well. Lower costs. A greater sense of presence. Getting paid for one’s teaching…then going to learn something new and paying someone else for that new training/education.

Learning Ecosystems

EDUCAUSE QuickPoll Results: Learning Spaces Transformation [Robert]

Innovative and practical applications of the metaverse [mckinsey.com]

The AR Roundup: March 2022 [Emrich]

Instructional Design 3.0: Designing The Learner’s Journey – Parts 1-5 [Dr. Michael Allen]

Best from the brightest: Key ideas & insights for L&P Professionals [Thalheimer]

ABA TECHSHOW 2022: Modernizing Court Technology with Judge Scott Schlegel [legaltalknetwork.com]

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