training / L&D

AI “will allow for a more accurate matching of skills and experiences” [Fain]

On 01/06/2024, in Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, corporate / business world, corporate universities / corporate training, disruption, emerging technologies, pace of change, pathways, skills, society, training / L&D, trends, United States, workplace, by Daniel Christian

How Workers Rise — from the-job.beehiiv.com by Paul Fain
A look forward at skills-based hiring and AI’s impacts on education and work.

Impacts of AI: Fuller is optimistic about companies making serious progress on skills-based hiring over the next five to 10 years. AI will help drive that transformation, he says, by creating the data to better understand the skills associated with jobs.

The technology will allow for a more accurate matching of skills and experiences, says Fuller, and for companies to “not rely on proxies like degrees or grade point averages or even the proxy of what someone currently makes or how fast they’ve gotten promoted on their résumé.”

Change is coming soon, Fuller predicts, particularly as AI’s impacts accelerate. And the disruption will affect wealthier Americans who’ve been spared during previous shifts in the labor market.

The Kicker: “When people in bedroom suburbs are losing their six-figure jobs, that changes politics,” Fuller says. “That changes the way people are viewing things like equity and where that leads. It’s certainly going to put a lot of pressure on the way the system has worked.”

Your own AI-powered coaching; learn exactly what you need to know for your next job; + AI’s role in skill development

On 01/04/2024, in 21st century, adult learning, Alternatives, Artificial Intelligence/Agents/LLMs/and Related, business, career development, colleges, community colleges, corporate / business world, corporate universities / corporate training, digital learning, education technology, emerging technologies, experimentation, future, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Microsoft, online learning, online media, online tutoring, organizational change, pace of change, platforms, professional development, reinvent, skills, streams of content, training / L&D, United States, universities, vendors, vision/possibilities, workplace, by Daniel Christian

Learners’ Edition: AI-powered Coaching, Professional Certifications + Inspiring conversations about mastering your learning & speaking skills — from linkedin.com by Tomer Cohen

Excerpts:

1. Your own AI-powered coaching
Learners can go into LinkedIn Learning and ask a question or explain a challenge they are currently facing at work (we’re focusing on areas within Leadership and Management to start). AI-powered coaching will pull from the collective knowledge of our expansive LinkedIn Learning library and, instantaneously, offer advice, examples, or feedback that is personalized to the learner’s skills, job, and career goals.

What makes us so excited about this launch is we can now take everything we as LinkedIn know about people’s careers and how they navigate them and help accelerate them with AI.

…

3. Learn exactly what you need to know for your next job
When looking for a new job, it’s often the time we think about refreshing our LinkedIn profiles. It’s also a time we can refresh our skills. And with skill sets for jobs having changed by 25% since 2015 – with the number expected to increase by 65% by 2030– keeping our skills a step ahead is one of the most important things we can do to stand out.

There are a couple of ways we’re making it easier to learn exactly what you need to know for your next job:

When you set a job alert, in addition to being notified about open jobs, we’ll recommend learning courses and Professional Certificate offerings to help you build the skills needed for that role.

When you view a job, we recommend specific courses to help you build the required skills. If you have LinkedIn Learning access through your company or as part of a Premium subscription, you can follow the skills for the job, that way we can let you know when we launch new courses for those skills and recommend you content on LinkedIn that better aligns to your career goals.

2024 Edtech Predictions from Edtech Insiders — from edtechinsiders.substack.com by Alex Sarlin, Ben Kornell, and Sarah Morin
Omni-modal AI, edtech funding prospects, higher ed wake up calls, focus on career training, and more!

Alex: I talked to the 360 Learning folks at one point and they had this really interesting epiphany, which is basically that it’s been almost impossible for every individual company in the past to create a hierarchy of skills and a hierarchy of positions and actually organize what it looks like for people to move around and upskill within the company and get to new paths.

Until now. AI actually can do this very well. It can take not only job description data, but it can take actual performance data. It can actually look at what people do on a daily basis and back fit that to training, create automatic training based on it.

From DSC:
I appreciated how they addressed K-12, higher ed, and the workforce all in one posting. Nice work. We don’t need siloes. We need more overall design thinking re: our learning ecosystems — as well as more collaborations. We need more on-ramps and pathways in a person’s learning/career journey.

Tips on making professional-looking, engaging videos for online courses — from timeshighereducation.com by Geoff Fortescue
Making videos for online classes doesn’t have to be costly. Here are ways to make them look professional on a budget

During lockdown, we were forced to start producing videos for Moocs remotely. This was quite successful, and we continue to use these techniques whenever a contributor can’t come to the studio. The same principles can be used by anyone who doesn’t have access to a media production team. Here are our tips on producing educational videos on a budget.

The Evolution of Collaboration: Unveiling the EDUCAUSE Corporate Engagement Program — from er.educause.edu

The program is designed to strengthen the collaboration between private industry and higher education institutions—and evolve the higher education technology market. The new program will do so by taking the following actions:

Giving higher education professionals better access to corporate thought leaders who can help create change at their institutions
Educating corporate partners on the nuances of higher education and the major challenges it faces so that they can help provide meaningful solutions
Giving the EDUCAUSE staff and leadership better access to corporate change-makers in order to advocate for change on behalf of our institutional community
Providing the institutional community with higher-quality content and services from companies that are deeply invested in the success of higher education
Providing the corporate community with custom-built packages that allow more meaningful connections with the institutional community—not only at our in-person events but also through online opportunities year-round

By building better bridges between our corporate and institutional communities, we can help accelerate our shared mission of furthering the promise of higher education.

Speaking of collaborations, also see:

Could the U.S. become an “Apprentice Nation?” — from Michael B. Horn and Ryan Craig

Intermediaries do the heavy lifting for the employers.

Bottom line: As I discussed with Michael later in the show, we already have the varied system that Leonhardt imagines—it’s just that it’s often by chaos and neglect. Just like we didn’t say to 8th graders a century ago, “go find your own high school,” we need to design a post-high school system with clear and well-designed pathways that include:

Apprenticeships outside of the building trades so students can learn a variety of jobs by doing the job.
Short-term certificates that lead to jobs without necessarily having the college degree immediately, but having the option to return for a college degree later on.
Transfer pathways where credits earned in high school really count in college and the move from two-year college to any four-year institution is seamless.

Listen to the complete episode here and subscribe to the podcast.

AI Is Transforming Corporate Learning Even Faster Than I Expected [Bersin]

On 12/16/2023, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, platforms, productivity / tips and tricks, reinvent, tools, training / L&D, trends, United States, vendors, vision/possibilities, workplace, by Daniel Christian

AI Is Transforming Corporate Learning Even Faster Than I Expected — from joshbersin.com by Josh Bersin

Excerpts (emphasis DSC):

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.
…
Here’s a simple example. I asked Galileo™, which is powered by 25 years of research and case studies, “How do I deal with an employee who’s always late? And please give me a narrative to help?” Rather than take me to a course on management or show me a bunch of videos, it simply answered the question. This type of interaction is where much of corporate learning is going.
…
In all my years as an analyst, I’ve never seen a technology with so much potential. AI will revolutionize the L&D landscape, reinventing how we do our work so L&D professionals can spend time consulting with the business.

Notebook LM (experiment): Collaborate with a virtual research assistant

On 12/13/2023, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, community colleges, corporate universities / corporate training, creativity, Daniel S. Christian, digital learning, education technology, emerging technologies, experimentation, future, Google, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, online learning, online media, platforms, productivity / tips and tricks, professional development, research, student-related, teachers, teaching & learning, teaching online, tools, training / L&D, United States, universities, vendors, vision/possibilities, by Daniel Christian

Google NotebookLM (experiment)

From DSC:
Google hopes that this personalized AI/app will help people with their note-taking, thinking, brainstorming, learning, and creating.

It reminds me of what Derek Bruff was just saying in regards to Top Hat’s Ace product being able to work with a much narrower set of information — i.e., a course — and to be almost like a personal learning assistant for the course you are taking. (As Derek mentions, this depends upon how extensively one uses the CMS/LMS in the first place.)

LERs Are Hot. What Are States Going To Do With Them?

Governors and state leaders are concerned about the current labor shortage, occurring during a time when many skilled workers are underemployed or even unemployed. Skills-based approaches to hiring and recruiting can shift that dynamic—making pathways to good careers accessible to a wider segment of the workforce and opening up new pools of talent for employers. They do so by focusing on what workers know and can do, not on the degrees or credentials they’ve earned.

That’s the theory. But a lot hinges on how things actually play out on the ground.

Technology will play a key role, and many states have zeroed in on learning and employment records—essentially digital resumes with verified records of people’s skills, educational experiences, and work histories—as an essential tool. A lot of important work is going into the technical design and specifications.

This project, on the other hand, aims to take a step back and look at the current state of play when it comes to the use cases for LERs. Just a few of the key questions:

How might employers, education providers, government agencies, and workers themselves actually use them? Will they?
In what areas do state policymakers have the most influence over key stakeholders and the most responsibility to invest?
What actions are needed now to ensure that LERs, and skills-based hiring more broadly, actually widen access to good jobs—rather than setting up a parallel system that perpetuates many of today’s inequities?

Exploring blockchain’s potential impact on the education sector — from e27.co by Moch Akbar Azzihad M
By the year 2024, the application of blockchain technology is anticipated to have a substantial influence on the education sector

Areas mentioned include:

Credentials that are both secure and able to be verified
Records of accomplishments that are not hidden
Enrollment process that is both streamlined and automated
Storage of information that is both secure and decentralised
Financing and decentralised operations

Amazon aims to provide free AI skills training to 2 million people by 2025 [Sivasubramanian]

On 11/22/2023, in Amazon, Artificial Intelligence/Agents/LLMs/and Related, corporate / business world, education, platforms, programming, skills, training / L&D, United States, youth, by Daniel Christian

Amazon aims to provide free AI skills training to 2 million people by 2025 with its new ‘AI Ready’ commitment — from aboutamazon.com by Swami Sivasubramanian

Artificial intelligence (AI) is the most transformative technology of our generation. If we are going to unlock the full potential of AI to tackle the world’s most challenging problems, we need to make AI education accessible to anyone with a desire to learn.

That’s why Amazon is announcing “AI Ready,” a new commitment designed to provide free AI skills training to 2 million people globally by 2025. To achieve this goal, we’re launching new initiatives for adults and young learners, and scaling our existing free AI training programs—removing cost as a barrier to accessing these critical skills.

From DSC:
While this will likely serve Amazon just fine, it’s still an example of the leadership of a corporation seeking to help others out.

Where a developing, new kind of learning ecosystem is likely headed [Christian]

On 11/17/2023, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, digital learning, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, faculty, future, future of higher education, game-changing environment, generational differences, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, love of learning, marketplaces, microlearning, more voice more choice more control, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, reinvent, skills, smart/connected TV, social learning / networks, society, streams of content, student-related, teachers, teaching & learning, teaching online, technologies for your home, training / L&D, trends, ubiquitous learning, United States, universities, using teams, vendors, virtual tutoring, vision/possibilities, vocational / trades, workplace, youth, by Daniel Christian

From DSC:
As I’ve long stated on the Learning from the Living [Class]Room vision, we are heading toward a new AI-empowered learning platform — where humans play a critically important role in making this new learning ecosystem work.

Along these lines, I ran into this site out on X/Twitter. We’ll see how this unfolds, but it will be an interesting space to watch.

From DSC:
This future learning platform will also focus on developing skills and competencies. Along those lines, see:

Scale for Skills-First — from the-job.beehiiv.com by Paul Fain
An ed-tech giant’s ambitious moves into digital credentialing and learner records.

A Digital Canvas for Skills
Instructure was a player in the skills and credentials space before its recent acquisition of Parchment, a digital transcript company. But that $800M move made many observers wonder if Instructure can develop digital records of skills that learners, colleges, and employers might actually use broadly.
…

Ultimately, he says, the CLR approach will allow students to bring these various learning types into a coherent format for employers.

Instructure seeks a leadership role in working with other organizations to establish common standards for credentials and learner records, to help create consistency. The company collaborates closely with 1EdTech. And last month it helped launch the 1EdTech TrustEd Microcredential Coalition, which aims to increase quality and trust in digital credentials.

Paul also links to 1EDTECH’s page regarding the Comprehensive Learning Record

Learning Corporate Learning — Newsletter #70 [Arenaza & Narea]

On 11/11/2023, in business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, learning ecosystem, simulations, tools, training / L&D, vendors, workplace, by Daniel Christian

Learning Corporate Learning — Newsletter #70 — from transcend.substack.com by Alberto Arenaza and Michael Narea
A deep-dive into the corporate learning-edtech market for startups

The Transcend Newsletter explores the intersection of the future of education and the future [of] work, and the founders building it around the world.

Lastly, we look at four product categories within L&D:

Content: libraries of learning content covering a wide range of topics (Coursera & Udemy for Business, Pluralsight, Skillsoft). Live classes are increasingly a part of this category, like Electives, Section or NewCampus.
Upskilling: programs focused on learning new skills (upskilling) or relocation of talent within the company (reskilling), both being more intensive than just content (Multiverse, Guild).
Coaching: support from coaches, mentors or even peers for employees’ learning (BetterUp, CoachHub, Torch).
Simulations: a new wave of scalable learning experiences that creates practice scenarios for employees (Strivr, SimSkills)

Upskilling Workers to Match Workforce Demands [Koch]

On 11/02/2023, in adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, competency-based learning/education, corporate / business world, emerging technologies, skills, training / L&D, workplace, by Daniel Christian

Upskilling Workers to Match Workforce Demands — from learningguild.com by Brad Koch

If the rapid adoption of artificial intelligence by the general public in 2023 has taught us anything, it’s that much of the world is growing more comfortable with this technology and businesses will soon follow in individuals’ footsteps. The World Economic Forum’s Future of Jobs Report 2023 published earlier this year reinforces the trend: More than 75% of companies are looking to adopt big data, cloud computing, and AI in the next five years.

At the same time, the report notes that 44% of workers’ core skills are expected to change in the next five years. Not only will workplaces need to equip their employees with the necessary skills to use the technologies being implemented, but they will also need to make sure employees have the skills to fill the roles that artificial intelligence cannot. Here’s how companies can prepare their workers for shifting demands in the next five years.

Expand industry-relevant training and partnerships with educational institutions

Also from learningguild.com, see:

Two L&D Trends to Follow: Personalization & Social Learning — by Pamela Hogle

IBM Commits to Train 2 Million AI Learners for Free by 2026 [Lucariello] + “Teaching with AI is hard.” [Gulya]

On 10/16/2023, in Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, emerging technologies, experimentation, IBM, personalized/customized learning, training / L&D, United States, vendors, workplace, by Daniel Christian

IBM Commits to Train 2 Million AI Learners for Free by 2026 — from campustechnology.com by Kate Lucariello

As part of the 2023 78th General Assembly of the United Nations, IBM announced it will train, for free, 2 million learners in artificial intelligence worldwide within the next three years, building on its existing commitment to skill 30 million learners by 2030.

The free program, called IBM SkillsBuild, will use its career-building platforms to partner with universities around the world to develop and make available new generative AI courses, with a significant focus on adult learners in underrepresented communities.

Goldman Sachs CIO is ‘anxious to see results’ from GenAI, but moving carefully — from venturebeat.com by Sharon Goldman

Consider Marco Argenti, CIO at Goldman Sachs — who told me in a recent interview that the leading global investment banking, securities and investment management firm has, nearly a year after ChatGPT was released, put exactly zero generative AI use cases into production. Instead, the company is “deeply into experimentation” and has a “high bar” of expectation before deployment. Certainly this is a highly-regulated company, so careful deployment must always be the norm. But Goldman Sachs is also far from new to implementing AI-driven tools — but is still treading slowly and carefully.

The Learning & Employment Records (LER) Ecosystem Map — with thanks to Melanie Booth on LinkedIn for this resource
Driving Opportunity and Equity Through Learning & Employment Records

Imagine A World Where…

Everyone is empowered to access learning and earning opportunities based on what they know and can do, whether those skills and abilities are obtained through degrees, work experiences, or independent learning.
People can capture and communicate the skills and competencies they’ve acquired across their entire learning journey — from education, experience and service — with more ease, confidence, and clarity than a traditional resume.
Learners and earners control their information and can curate their skills to take advantage of every opportunity they are truly qualified to pursue, opening up pathways that help address systemic inequities.
Employers can tap into a wider talent pool and better match applicants to opportunities with verifiable credentials that represent skills, competencies, and achievements.

This is the world that we believe can be created by Learning and Employment Records (LERs), i.e. digital records of learning and work experiences that are linked to and controlled by learners and earners. An interoperable, well-governed LER ecosystem has the potential to transform the future of work so that it is more equitable, efficient, and effective for everyone involved— individuals, training and education providers, employers, and policymakers.

Also per Melanie Booth, see:

Research Reveals Growing Demand to Connect Academic Learning to Careers — from campustechnology.com Kristal Kuykendall
Skills-Based Learning, Certifications, Apprenticeships Top Priorities for Students, Global Survey Shows
.
State of Student Success and Engagement in Higher Education — from instructure.com

Creating an ‘ecosystem’ to close the Black talent gap in technology — from mckinsey.com (emphasis below from DSC)

Chris Perkins, associate partner, McKinsey: Promoting diversity in tech is more nuanced than driving traditional diversity initiatives. This is primarily because of the specialized hard and soft skills required to enter tech-oriented professions and succeed throughout their careers. Our research shows us that various actors, such as nonprofits, for-profits, government agencies, and educational institutions are approaching the problem in small pockets. Could we help catalyze an ecosystem with wraparound support across sectors?

To design this, we have to look at the full pipeline and its “leakage” points, from getting talent trained and in the door all the way up to the C-suite. These gaps are caused by lack of awareness and support in early childhood education through college, and lack of sponsorship and mentorship in early- and mid- career positions.

Learning Ecosystems

Tips on making professional-looking, engaging videos for online courses [Fortescue]

DSC: Always nice to see efforts to break down the barriers between our silos –> Unveiling the EDUCAUSE Corporate Engagement Program

Learning and Employment Records [National Governors Association]

Learning Corporate Learning — Newsletter #70 [Arenaza & Narea]

The Learning & Employment Records (LER) Ecosystem Map

Creating an ‘ecosystem’ to close the Black talent gap in technology [McKinsey]

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