strategy

Democratizing Digital Transformation with Communities of Practice [Gagne, Siciliano, Harris, Souza, & Miller]

On 08/25/2022, in colleges, communities of practice, community colleges, higher education, leadership, learning ecosystem, strategy, United States, universities, vendors, by Daniel Christian

Democratizing Digital Transformation with Communities of Practice — from er.educause.edu by Faby Gagne, Anthony Siciliano, Jennifer Harris, Christine Souza, and Mandy Miller
Encouraging communities of practice may help higher education institutions democratize their digital transformation efforts. Working in a community of practice scales transformative work by diffusing learning across an institution.

Excerpts:

Leveraging ecosystems may be one possible way to help scale the impact needed for a digital transformation and inspire passion while minimizing the fears associated with change and progress. Ecosystems are composed of networks (informal and formal groups of individuals) and links between individuals in different networks. One type of network is a community of practice (CoP).

What a New Strategy at 2U Means for the Future of Online Higher Education — from edsurge.com by Phil Hill

Excerpt:

The acceleration is that 2U is going all in on the education platform strategy that started with the company’s acquisition of edX last year. The idea at the time was to rely on a flywheel effect, where edX can upsell to its tens of millions of registered learners taking free or low-cost online courses known as MOOCs, thus driving down the marketing costs required for the OPM business, while offering a spectrum of options—from free MOOCs to stackable certificates, to bootcamps and short courses, all the way to full degrees. The flywheel aspect is that the more the strategy succeeds, the more revenue is made by institutional partners and by the company, leading to more free courses and registered learners. It’s a self-reinforcing strategy that is the same one followed by Coursera.
.

College Rankings Are ‘a Joke,’ Education Secretary Says [Hatch]

On 08/13/2022, in Bias | Diversity Equity & Inclusion (DE&I), business side of he, colleges, culture, dangers of the status quo, Daniel S. Christian, higher education, ideas, innovation, IT in HE, leadership, society, strategy, United States, universities, by Daniel Christian

College Rankings Are ‘a Joke,’ Education Secretary Says — from chronicle.com by Brianna Hatch

Excerpt (emphasis DSC):

Education Secretary Miguel A. Cardona called college rankings “a joke,” and took aim at selective colleges’ obsession with them, as he made a broader push on Thursday for closing stubborn equity gaps in the nation’s college-graduation rates.

“Many institutions spend enormous time and money chasing rankings they feel carry prestige, but in truth do little more than Xerox privilege,” Cardona said, attributing the phrase to the president of a historically Black college.

There’s a “whole science behind climbing up the rankings” that leads to misplaced priorities, Cardona said. The best-resourced colleges are playing a prestige game instead of centering “measures that truly count,” he said. “That system of ranking is a joke.”
…
Cardona called for a “culture change” in higher ed so that institutions would value inclusivity, use data to help students before they dropped out, and create more-accessible pathways for adult learners, rural students, and first-generation students.

“Let’s confer prestige on colleges’ breaking cycles of poverty. Let’s raise the profiles of institutions delivering real upward mobility, like all of you,” Cardona told attendees, echoing an essay he wrote for The Chronicle on Thursday. “Let’s turn the universities that walk the walk on equity into household names.”

From DSC:
The above item re: culture change caught my eye. Coming out of college, I didn’t think about the culture of an organization. It didn’t mean anything to me.

But as the years went by — and especially as I was working for Kraft Foods at the time when it got acquired by Philip Morris — I began understanding the power and influence of the culture of an organization. That power and influence could be positive and helpful or it could be negative and could stunt the growth of the organization.

I personally question whether many of the existing cultures within our colleges and universities have the ability to change. Time will tell. But the culture of places where I’ve worked had a (sometimes strong) distaste for the corporate world. They didn’t want to be called a “business.” I put that word business in quotes purposefully — as the term was spoken with disdain. The higher calling of higher education could not be considered a business…yeh right. Looking at things these last few years, one can certainly not claim that any longer.

The cultures of our traditional institutions of higher education may be the biggest challenge to their survival. Perhaps some tips in this article may help — though it has to go waaaaay beyond the IT Department.

2022 CHLOE 7 Report (Changing Landscape of Online Education) — from qualitymatters.org

The seventh installment of the Changing Landscape of Online Education (CHLOE) report, produced by Quality MattersTM and Eduventures®, offers an overview of the current state of online learning in higher education as well as insights into its future development. The report was compiled by surveying chief online officers (COOs) at two- and four-year colleges and universities — the professionals best situated to assess the current state of this ever-developing field.

Also relevant/see:

Online Education Is Booming, but Colleges Risk Lapses in Quality, Report Says — from chronicle.com by Taylor Swaak

Excerpt:

A survey of more than 300 officials at American colleges shows many are planning for long-term growth in online education, but few are consistently evaluating the quality of their mushrooming course lists.

According to a newly released report on the survey’s findings — by the nonprofit group Quality Matters and Encoura’s Eduventures, a higher-education-market research firm — more than 90 percent of the “chief online officers” surveyed said they expect the typical traditional-age undergraduates on their campus would be taking courses in some kind of hybrid format by 2025. That’s a stark departure from just three years ago, before the pandemic, when 20 percent of such undergrads took hybrid courses.

Is Higher Ed Really Ready to Embrace Hybrid Learning? — from edsurge.com by Rebecca Koenig
New study shows colleges may need to hire more digital experts and better prepare students to learn online.

Excerpt:

The future of higher education will bring more hybrid learning models—but colleges may not yet have the staff and systems they need to scale up high-quality programs that blend in-person and online experiences.

So believe chief online officers at U.S. colleges, according to a new survey of more than 300 such leaders published today by Quality Matters and Encoura Eduventures Research. It’s the seventh edition of the Changing Landscape of Online Education (CHLOE) report.

“Lawyers and the Metaverse”, 3 warnings re: virtual hearings, using tech to advance legal ed, & more

On 07/25/2022, in 21st century, Access to Justice (A2J), Asia, Blockchain, business, Canada, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communications, copyright/ownership/NFTs, corporate / business world, cryptocurrencies, emerging technologies, experimentation, face-to-face, future, game-changing environment, human-computer interaction (HCI), immersion, innovation, interaction design, interactivity, law schools, legal technologies, legislatures / government / legal, new business models, platforms, privacy, society, strategy, telelegal, tools, United States, vendors, Virtual courts and law firms, Virtual Reality (VR) / worlds / learning, vision/possibilities, wearables, Web3, by Daniel Christian

How will the Metaverse Influence Business and Legal Processes? — from jdsupra.com

Excerpt:

While some will be hesitant to use the metaverse and adoption is difficult to predict, it is not going away and will undoubtedly affect internal processes, business dealings, case strategy, and more. Organizations should start thinking about the possibilities now to be better prepared for future challenges. Below are some predictions on how the metaverse will influence operations, strategy, and investments across different areas of the enterprise.

Lawyers & the Metaverse — from joetechnologist.com by Elizabeth Beattie and Joseph Raczynski

Excerpt:

In a new Q&A interview, Thomson Reuters’ technologist and futurist Joseph Raczynski offers his insight about the Metaverse and how it will impact the legal industry.

I have likely spoken to thousands of lawyers over the last several years. They are extraordinarily bright, but with one limiting factor — their dedication to their craft. This means that they do not have the time to lift their heads to see what is coming. All these emerging technologies will impact their practices in some way, as well as the business of law. At a minimum, lawyers need the opportunity to focus on the big four: AI, blockchain, workflow, and the grab bag of general emerging technology. There are a multitude of places to learn about these things, but I would include some of the classics such as Google Alerts, Twitter threads on these topics, and magazines like Wired, which should be a staple for everyone.

These legal issues should be on college business officers’ radars — from highereddive.com by Rick Seltzer
A panel at the National Association of College and University Business Officers’ annual meeting covered legal questions spanning many offices on campus.

Let’s not presume that virtual hearings are the best solution in family law — from canadianlawyermag.com by John Silvester

Excerpts:

Proponents argue that virtual hearings are less expensive for clients, leading to enhanced access to justice for those who cannot afford to pay for their lawyers to travel to a courthouse and then sit and wait for hearings to commence. Sounds reasonable, right?

Not so fast.
…
Virtual hearings are advantageous in some scenarios, but there are at least three reasons why moving to an almost entirely virtual legal world may prove problematic.

LawNext Podcast: CALI Executive Director John Mayer on Using Tech to Advance Legal Education and Access to Justice — from lawnext.com by Bob Ambrogi and John Mayer

Excerpt:

In this episode of LawNext, Mayer joins host Bob Ambrogi to discuss the history and mission of CALI and to share his thoughts on the use of technology to enhance legal education. They also talk about how and why A2J Author was developed and how it is used by courts and legal services organizations to help those who are without legal representation. Mayer also shares his thoughts on the future of innovation in law and on the future of CALI.

Louisiana Approves Virtual Custody Services and Proposes Virtual Currency Business Licensing Rules — from natlawreview.com by Moorari Shah and A.J. S. Dhaliwal

Excerpt:

Recently, the Louisiana lawmakers and regulators have taken steps to legalize operations in the state involving virtual currencies. On June 15, the Louisiana governor signed a bill that, effective August 1, 2022, will allow financial institutions and trust companies to provide virtual currency custody services to their customers as long as they satisfy certain requirements on risk-management and compliance. On June 20, the Louisiana Office of Financial Institutions (OFI) published proposed rules on licensing and regulation of virtual currency businesses in the state pursuant to the Louisiana Virtual Currency Business Act, which went into effect on August 1, 2020.

The Future of Futures [Dollé]

On 07/25/2022, in 21st century, business, corporate / business world, future, leadership, organizational change, pace of change, strategy, vision/possibilities, workplace, by Daniel Christian

The Future of Futures — from maried.substack.com by Marie Dollé; with thanks to Robert Ferraro this resource
Anticipating tomorrow, demystifying the hype, making the ambient chaos a little more intelligible… Faced with a world in crisis, the futures industry is experiencing a ‘big bang’!

Excerpt:

As Matt Klein, trend lead at Reddit and author of the Zine newsletter, very wisely explains, “Overwhelmed with data and headlines, we have more opportunities to connect the dots and identify trends. But without a framework or ability to actually differentiate worthy signal versus noise, we become conspirators cooking up meaningless and ephemeral things (…) It’s not enough to just paint a picture of the zeitgeist. Analysts, consultants and service providers need to help their clients decode a trend’s drivers, opportunities and threats, and then strategize.” A view shared by David Mattin: according to the trend expert and former Trendwatching consulting director, the pandemic has accelerated the growing awareness within many organizations of the need for some form of structured thinking around the future. “There is a necessary shift away from tactical trends and toward strategic thinking and transformation of organizations and systems. There is also a need for new and more rigorous ways to combine quantitative and qualitative data with future thinking,” he says.

I think we’ve run out of time to effectively practice law in the United States of America [Christian]

On 07/25/2022, in 21st century, accreditation, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, change, changing business models, cloud-based computing / apps / other cloud-related, communities of practice, copyright/ownership/NFTs, corporate / business world, Cost of legal services - including access, credentialing, cryptocurrencies, dangers of the status quo, Daniel S. Christian, distance education, emerging technologies, engineering, entrepreneurship, experimentation, face-to-face, future, higher education, Holographic comms, human-computer interaction (HCI), hybrid learning, Hyflex learning, ideas, innovation, instructional design, law schools, leadership, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, learning spaces, Legal operations, legal reform, legal technologies, legislatures / government / legal, Metaverse, Michigan, Mixed Reality (MR), Natural Language Processing (NLP), Near Field Communication (NFC), online learning, organizational change, pace of change, platforms, policy, productivity / tips and tricks, reinvent, robotics, skills, society, staying relevant, strategy, surviving, technology (general), telelegal, trends, Uncategorized, United States, universities, using teams, vendors, Virtual courts and law firms, Virtual Reality (VR) / worlds / learning, vision/possibilities, Web3, workplace, XR - extended reality, by Daniel Christian

From DSC:
Given:

the accelerating pace of change that’s been occurring over the last decade or more
the current setup of the legal field within the U.S. — and who can practice law
the number of emerging technologies now on the landscapes out there

…I think we’ve run out of time to effectively practice law in the U.S. — at least in terms of dealing with emerging technologies. Consider the following items/reflections.

Inside one of the nation’s few hybrid J.D. programs — from highereddive.com by Natalie Schwartz
Shannon Gardner, Syracuse law school’s associate dean for online education, talks about the program’s inaugural graduates and how it has evolved.

Excerpt (emphasis DSC):

In May, Syracuse University’s law school graduated its first class of students earning a Juris Doctor degree through a hybrid program, called JDinteractive, or JDi. The 45 class members were part of almost 200 Syracuse students who received a J.D. this year, according to a university announcement.

The private nonprofit, located in upstate New York, won approval from the American Bar Association in 2018 to offer the three-year hybrid program.

The ABA strictly limits distance education, requiring a waiver for colleges that wish to offer more than one-third of their credits online. To date, the ABA has only approved distance education J.D. programs at about a dozen schools, including Syracuse.

Many folks realize this is the future of legal education — not that it will replace traditional programs. It is one route to pursue a legal education that is here to stay. I did not see it as pressure, and I think, by all accounts, we have definitely proven that it is and can be a success.

Shannon Gardner, associate dean for online education

From DSC:
It was March 2018. I just started working as a Director of Instructional Services at a law school. I had been involved with online-based learning since 2001.

I was absolutely shocked at how far behind law schools were in terms of offering 100% online-based programs. I was dismayed to find out that 20+ years after such undergraduate programs were made available — and whose effectiveness had been proven time and again — that there were no 100%-online based Juris Doctor (JD) programs in the U.S. (The JD degree is what you have to have to practice law in the U.S. Some folks go on to take further courses after obtaining that degree — that’s when Masters of Law programs like LLM programs kick in.)

Why was this I asked? Much of the answer lies with the extremely tight control that is exercised by the American Bar Association (ABA). They essentially lay down the rules for how much of a law student’s training can be online (normally not more than a third of one’s credit hours, by the way).

Did I say it’s 2022? And let me say the name of that organization again — the American Bar Association (ABA).

Graphic by Daniel S. Christian

Not to scare you (too much), but this is the organization that is supposed to be in charge of developing lawyers who are already having to deal with issues and legal concerns arising from the following technologies:

Artificial Intelligence (AI) — Machine Learning (ML), Natural Language Processing (NLP), algorithms, bots, and the like
The Internet of Things (IoT) and/or the Internet of Everything (IoE)
Extended Reality (XR) — Augmented Reality (AR), Mixed Reality (MR), Virtual Reality (VR)
Holographic communications
Big data
High-end robotics
The Metaverse
Cryptocurrencies
NFTs
Web3
Blockchain
…and the like

I don’t think there’s enough time for the ABA — and then law schools — to reinvent themselves. We no longer have that luxury. (And most existing/practicing lawyers don’t have the time to get up the steep learning curves involved here — in addition to their current responsibilities.)

The other option is to use teams of specialists, That’s our best hope. If the use of what’s called nonlawyers* doesn’t increase greatly, the U.S. has little hope of dealing with legal matters that are already arising from such emerging technologies.

So let’s hope the legal field catches up with the pace of change that’s been accelerating for years now. If not, we’re in trouble.

* Nonlawyers — not a very complimentary term…
I hope they come up with something else.
Some use the term Paralegals.
I’m sure there are other terms as well.

From DSC:
There is hope though. As Gabe Teninbaum just posted the resource below (out on Twitter). I just think the lack of responsiveness from the ABA has caught up with us. We’ve run out of time for doing “business as usual.”

Law students want more distance education classes, according to ABA findings — from abajournal.com by Stephanie Francis Ward

Excerpt:

A recent survey of 1,394 students in their third year of law school found that 68.65% wanted the ability to earn more distance education credits than what their schools offered.

Aurora Institute: Create Learning Ecosystems & Competency-Based Pathways Aligned Across K-12, Higher Education, Career & Technical Education, & the Workforce

On 07/25/2022, in 21st century, 24x7x365 access, active learning, adult learning, Alternatives, assessment, Bias | Diversity Equity & Inclusion (DE&I), budgets, career development, change, changing business models, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, Design Thinking, education, education reform, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, legislatures / government / legal, lifelong learning, love of learning, more voice more choice more control, motivation, participation, passions, personalized/customized learning, policy, real-world assignments, reinvent, skills, society, staying relevant, strategy, student-related, surviving, teachers, teaching & learning, training / L&D, United States, user experience (UX), vision/possibilities, vocational / trades, workplace, youth, by Daniel Christian

“We must invest in building the new policies, practices, and infrastructure that drive transformational
change toward aligned, lifelong learning ecosystems w/personalized + #CBE pathways. In learning ecosystems, learning is organized around individuals…” https://t.co/xWCIngcEV5

— Emily Liebtag, Ed.D. (@EmilyLiebtag) July 21, 2022

Aurora Institute: Federal Policy Priorities and Recommendations 2022 — from aurora-institute.org

Introduction:

It is critically important for our country to reimagine education and focus on investing in our future, not our past. The current K-12 education system has not produced equitable outcomes for all students. We must change policies and invest in innovation to transform our education systems. Student-centered policies are needed for true systems change and innovations for equity. We must challenge frames and investments that perpetuate tinkering with the existing system, rather than reimagining it. The time is ripe to redesign education to align with future needs and purposes to achieve human flourishing.

To ensure all learners are prepared for life’s uncertainties, as well as a more knowledge-driven workforce and economy, we must restructure the education system to universally recognize anytime, anywhere learning. Many states and districts have taken steps to move in new and improved directions, but more work must be done to meet students where they are and accelerate them to successful futures and prosperity. We must question the fundamental purposes of our education system, align our goals to that purpose, and expand learning to anytime and anyplace, with greater opportunities for next generation learning.

Aurora Institute’s latest Federal Policy Priorities represent an equity-oriented and future-focused set of recommendations designed to ensure that the nation’s education system moves from its current state to a system capable of preparing all learners with the knowledge and skills necessary to achieve lifelong success.

From DSC:
I post this because I like the design thinking exhibited herein. I love the idea of greater collaboration between K-12, higher education, vocational training, and the workforce/workplace. We should consider eliminating — or at least building much better bridges between the — existing silos. These silos seem to be easier to put up than they are to take down.

Several things that we can do to improve our learning ecosystems [Christian]

On 07/14/2022, in adjunct faculty, adult learning, collaboration, colleges, communications, communities of practice, community colleges, corporate universities / corporate training, culture, Daniel S. Christian, education, education reform, face-to-face, faculty/staff, higher education, ideas, instructional design, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning Experience Design, learning hubs & pods & microschooling, learning preferences, learning spaces, learning theories, library / librarians, lifelong learning, love of learning, metacognition / metacognitive skills, more voice more choice more control, motivation, online learning, parents/guardians, pedagogy, research, social media, society, strategy, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, traditional / tradition, training / L&D, United States, universities, using teams, vision/possibilities, youth, by Daniel Christian

From DSC:
Below are several observations re: our learning ecosystems — and some ideas on how we can continue to improve them.

It takes years to build up the knowledge and skills in order to be a solid teacher, faculty member, instructional designer, and/or trainer. It takes a lot of studying to effectively research how the brain works and how we learn. Then we retire…and the knowledge is often lost or not passed along. And the wheel gets reinvented all over again. And again. And again.

Along these lines — and though we’re making progress in this area — too often we separate the research from the practical application of that research. So we have folks working primarily in learning science, neuroscience, cognitive psychology, and related fields. But their research doesn’t always get practically applied within our learning spaces. We have researchers…and then we have practitioners. So I greatly appreciate the likes of Pooja Agarwal and Patrice Bain out at RetrievalPractice.org, Daniel Willingham, Eva Keiffenheim, The Learning Scientists, James Lang, and several others who bridge this gap.

Perhaps more researchers, faculty members, teachers, trainers, instructional designers, principals, provosts, etc. could blog or be active out on social media.

***

Along these lines, we need to spend more time helping people know how best to study and to learn.
If that type of thing is ever to be learned, it seems like it’s often learned or discussed in the mid- to later years of one’s life…often after one’s primary and secondary days are long gone.

Instead, we should consider putting these easy-to-understand posters from the Learning Scientists in every K-12 school, college, and university in the nation — or something like them.

***

To provide the most effective engaging learning experiences, we should consider using more team-based approaches. As appropriate, that could include the students themselves.

***

We put way too much emphasis on grades — which produces gameplayers who seek only to do the minimum amount of work necessary to get the A’s. Doing so creates systems whereby learning is not the goal — getting a 4.0+ is.

***
As we are now required to be lifelong learners, our quality of life as a whole goes waaaay up if we actually enjoy learning. Many people discover later in life that they like to learn…they just didn’t like school. Perhaps we could place greater emphasis within K-16 on whether students enjoyed their learning experiences or not. And if not, what might have made that topic more enjoyable to them? Or what other topics would they like to dive into (that weren’t’ on the original learning menu)?

This could also apply in the corporate training/L&D space as well. Such efforts could go a long way in helping establish stronger learning cultures.

***

We don’t provide enough choice to our students. We need to do a better job of turning over more control to them in their learning journey. We turn students off to learning because we try to cram information that they don’t care about down their throats. So then we have to use the currency of grades to force them into doing the work that they could care less about doing. Their experience with learning/school can easily get soured.

We need to be more responsive with our curricula. And we need to explain how the information we’re trying to relay is relevant in the real world and will be relevant in their futures.

***

So those are some ideas that I wanted to relay. Thanks for your time and for your shared interests here!

What’s next for online education? — from educationalist.substack.com by Alexandra Mihai

Excerpt (emphasis DSC):

An ecosystem not a dichotomy
As you’re hopefully already getting from my thoughts so far, I personally see our options for quality education in the future more like an ecosystem and not a series of mutually exclusive paths. It’s time to discard- or at least question-the “online vs. in person” dichotomy, almost always unfavourable to online education. It’s time to think in a more nuanced way about this. And, yes, you’ve guessed, more nuanced is always more difficult. Seeing the shades of grey requires a critical lens that we don’t need to see black and white.

The extent to which online education will be used in the future does not depend only on people (micro level), it depends on institutions (meso level) and policies (macro level).

The learning ecosystem, in my view:

- includes various modalities used in a complementary way and as a continuum;
- serves a multitude of audiences, at different stages of learning, with different aims and degrees of engagement;
- requires comprehensive and interconnected support structures at institutional level, for students and faculty.

Also from educationalist.substack.com by Alexandra Mihai, see:

Intentional learning design — from educationalist.substack.com by Alexandra Mihai

Excerpt:

My definition
Let’s start with a definition. By intentional learning design I mean designing learning experiences:

- Focusing on the “why”: ensuring that any decision taken at the design stage is aligned with the overall narrative of the course and, more precisely, with the learning objectives; this requires self-reflection, at least some knowledge of the main pedagogical principles, attention to detail and openness to see learning design as an iterative process and not a box on a checklist;
- Focusing on students’ experience: designing a course/ programme that is well tailored to students’ needs; this requires knowing your students well, making your design choices explicit to them and involving them in an ongoing dialogue.

Mid-term reflections on my American adventure

Excerpt:

A sneak peek into my research on Centres for Teaching and Learning (CTLs)
With a big part of the data collection already behind me, I thought I’d briefly share here some of my most important- and sometimes surprising- findings so far. While still pretty superficial, this can hopefully give you an insight into the discussions I’ve been having and hopefully make you curious to find out more once I’ll get to publish my results.

- Positioning of CTLs.
- Sense of CTL vulnerability.
- The backgrounds and personalities of CTL leaders.
- Integrated CTLs.
- Credibility.
- Who works in CTLs?
- Professional development and career paths in CTLs.
- CTL offer and programming.
- Graduate student support.
- Online education.

The Path Ahead for Community Colleges [Gardner]

On 07/04/2022, in adult learning, community colleges, higher education, ideas, leadership, learning ecosystem, skills, society, strategy, student-related, United States, vision/possibilities, vocational / trades, workplace, by Daniel Christian

The Path Ahead for Community Colleges — from chronicle.com by Lee Gardner; PDF file here
3 ways to reset and succeed.

Excerpts:

This country often underappreciates its community colleges, but there’s no question that it needs them and the job they do. Here are three specific areas that scholars, advocates, and community-college leaders say are vital to future success for two-year institutions, and some examples of those that are trying new strategies to help themselves reset and rebuild.

Rethink Enrollment
Cater to Adults
Look for New Leadership

Coursera’s Global Skills Report: A helpful resource for understanding the world’s most in-demand skills

On 06/21/2022, in adult learning, Africa, Artificial Intelligence/Agents/LLMs/and Related, Asia, business, career development, cloud-based computing / apps / other cloud-related, communications, computer science, corporate / business world, corporate universities / corporate training, data related items, entrepreneurship, Europe, game-changing environment, higher education, internet, leadership, learning, learning ecosystem, mathematics, MBA, new media literacies, professional development, programming, reinvent, skills, society, staying relevant, strategy, surviving, technology (general), training / L&D, trends, UK, United States, universities, vendors, web design and production, workplace, by Daniel Christian

Coursera’s Global Skills Report

Excerpt from the Executive Summary:

Here are some of our top findings:

Digital skills are the shared language of the modern economy.
Women’s participation continued to rise.
The developing world had the highest rate of learner growth.
Lower levels of internet access mean lower levels of skills proficiency.
Courses in human skills had more learners from developed countries, while those in digital skills had more from developing ones.
The U.S. held steady in its overall skills proficiency ranking—yet it lost meaningful ground in core technology and data science skills.
Europe leads the world in skills proficiency.
Proficiency in technology and data science skills varies widely across the Asia-Pacific region.
Learners used Coursera to understand the pandemic.

Reflections on “Measurement has never mattered more” [Griffiths]

On 06/14/2022, in adult learning, assessment, business, corporate / business world, corporate universities / corporate training, culture, Daniel S. Christian, ideas, instructional design, leadership, learning, learning ecosystem, strategy, surviving, training / L&D, workplace, by Daniel Christian

Measurement has never mattered more — from chieflearningofficer.com by Tom Griffiths
5 best practices to excel at L&D measurement in remote and hybrid work.

Excerpt:

Measuring learning has always been important, but in today’s remote and hybrid workplaces, it’s essential. You can develop, design and deliver the best training programs, but if you can’t show stakeholders across the organization that it actually “worked,” then you’re missing a crucial part of the story. Today’s remote and hybrid workplaces demonstrate that it’s more important than ever to use structured and intentional measurement methods, due to the reduced visibility and increased flexibility of our workforce. If business leaders were skeptical before about how in-person training impacted behaviors in the office, imagine how skeptical they might be now as training takes place from home in our pajamas.

Showing training results under these conditions has never been so important for learning and development. While the training environments have changed, companies still need to show that every dollar spent was a good investment. And how can we say training, or the L&D function it comes out of, is valuable if we never measure its effectiveness?

From DSC:
I agree that it helps to attempt to measure learning — and thus I posted this article by Tom Griffiths from Chief Learning Officer. That said, it’s much easier said than done. In fact, I think it’s most likely impossible to actually and accurately do so.

To me, it’s like when I was working at Kraft and we were trying to get people to use electronic mail. How would you begin to quantify the Return on Investment (ROI) from using/implementing email throughout the organization? As but one example, what happens if two people or two groups/departments are able to communicate faster and collaborate better due to electronic mail and are able to get a new product to market first?

How should that be quantified?
Is it fair to put all of the value on email/communications?
What about the research and the product development/testing that it took to get to that point? How should the ROI be divvied up? For how long should the ROI be attributed to email and to those other things?

Surely email helped a great deal, but to try to quantify that ROI is next to impossible, if not downright impossible.

The same with learning. Don’t believe me?

Well, let’s narrow the focus waaaaaaay down for a second — to make it begin to be more realistic.

What did you learn this last week?

Can you recall it all?
Did you take a pre-test and post-test on everything that you learned?
Can you quantify the ROI on each piece of that learning? That is, could you attach a dollar amount to all of the results of that learning? I doubt it. I couldn’t.

But were you glad that you learned those things? Were they beneficial? Do you think learning about new things is worth the trouble?

And that’s just one person looking at the last week of their learning.

Don’t get me wrong. I like the five best practices to excel at L&D measurement. They can be helpful and they can scratch the surface of obtaining such data. But at the end of the day, the C-Suite will have to accept that not everything can be neatly packaged into pieces of data and accurate ROI’s.

Should that stop them from trying to help their employees reinvent themselves? Learn new skills/upskill? No, I don’t think so either. But it’s a fool’s errand to think you’ll be able to measure all learning in one’s organization.

At the end of the day, what drives investment in L&D’s efforts needs to be an appreciation for lifelong learning and the place of learning within the culture of one’s organization. While one may not be able to fully capture the ROI from it, learning is still valuable.

If I were a Chief Learning Officer in a corporation, I’d try to make it so that everyone could get the time and budget to learn something new about ANY topic that they wanted to. Get the love of learning going! Get that yeast baked into the bread.

I’m sure that there’s much more to say about this — but that’s going to have to do it for today.

Shifting Skills, Moving Targets, and Remaking the Workforce — from bcg.com by Matt Sigelman, Bledi Taska, Layla O’Kane, Julia Nitschke, Rainer Strack, Jens Baier, Frank Breitling, and Ádám Kotsis; with thanks to Ryan Craig for this resource
Our analysis of more than 15 million job postings reveals the future of work.

Excerpt (emphasis DSC):

Jobs do come and go, but even more significantly, jobs change. Day by day, skill by skill, the basic building blocks of a job are repositioned, until the role looks much different than it did just five years ago. Yet the job title—and the worker in the job—may remain the same.

But even company leaders may not realize how profoundly and rapidly the jobs throughout their business and industry are evolving. A comprehensive look at job listings from 2016 through 2021 reveals significant changes in requested skills, with new skills appearing, some existing skills disappearing, and other existing skills shifting in importance.

The challenge for employers and employees alike is to keep up—or, better yet, to get ahead of the trends.
…
Four Big Trends
We see four big trends in skill change:

- Digital skills, like technical fluency and abilities including data analysis, digital marketing, and networking, aren’t limited to jobs in IT.
- Soft skills, like verbal communication, listening, and relationship building, are needed in digital occupations.
- Visual communication has become increasingly important even outside of traditional data occupations. Experience with tools such as Tableau, MS Power BI, and Adobe Analytics is in high demand.
- Social media skills, such as experience with Facebook, LinkedIn, and Adobe Photoshop, are in demand in the current media climate.

Also from Ryan Craig, see:

How to Really Fix Higher Ed — from theatlantic.com by Ben Sasse
Rather than wiping the slate clean on student debt, Washington should take a hard look at reforming a broken system.

Excerpts:

Most young Americans never earn a college degree, and far too many of those who do are poorly served by sclerotic institutions that offer regularly overpriced degrees producing too little life transformation, too little knowledge transmission, and too little pragmatic, real-world value.
…
Far too often, higher education equates value with exclusivity, and not with outcomes. The paradigmatic schools that dominate higher-ed discussions in the pages of The New York Times, The Wall Street Journal, and The Washington Post measure themselves by how many high-school seniors they reject, rather than by how many they successfully launch, by how much they bolster the moral and intellectual development of the underprivileged, or even by a crude utilitarian calculus such as the average earnings of their recent graduates.

Each of these changes will depend on breaking up the accreditation cartels. College presidents tell me that the accrediting system, which theoretically aims to ensure quality and to prevent scammers from tapping into federal education dollars, actually stifles programmatic innovation inside extant colleges and universities aiming to serve struggling and underprepared students in new ways.

One last item here:

Learning Should Be Like Cooking — from linkedin.com by Cali Koerner Morrison

Excerpt:

We need systems of record that are learner-owned, verifiable and travel across all types of learning recognition. 1EdTech is making great strides in this direction with the comprehensive learner record and the T3 Innovation Network with the LER. Open Skills Network and Credential Engine are making great strides to level the playing field on defining all elements of skills-based learning and credentialing. We need pathways that help guide learner-earners through their career progression so they are in a constant swirl of learning and earning, leveling up with each new achievement – from a microcredenial to a master’s degree.

DC: Nice example of how our future learning ecosystems will allow us to build our learning record from a variety of sources.https://t.co/SOHNH4yivb pic.twitter.com/iqpM1Y69Z8

— Daniel Christian (he/him/his) (@dchristian5) June 12, 2022

From DSC:
The items below made me reflect on the need to practice some serious design thinking to rethink/redesign the cradle-to-grave learning ecosystems out there.

Real World Learning in Action — from gettingsmart.com by Shawnee Caruthers

Key Points

The Real World Learning initiative was created to address a simple, but equally complex challenge: How do you prepare students for life after high school?
The traditional, go to classes, earn some credits, participate in some activities and earn a diploma wasn’t working, at least not equitably.

Creating a new high school experience starts with innovative thinking and advocates willing to say yes. As a result of collaborations, visiting best practice sites and numerous convenings, the Kansas City region is now a hub for pathways, wall-to-wall academies, microschools, innovation academies, student-run businesses, strong client-connected project examples and more. Educational stakeholders can now go across state lines to see future-forward thinking for students.

Also relevant/see:

Framing and Designing the HOW — from gettingsmart.com by Rebecca Midles

Key Points (emphasis DSC):

The referenced circle graphic is intended to guide how we talk about our work as a system, internal and externally.
It also is about understanding our why on a personal level.
Learning systems are specifically designed to get the results they have, and to change results, we have to redesign the system.

Also relevant/see:

Fewer People Are Getting Teacher Degrees. Prep Programs Sound the Alarm — from edweek.org by Madeline Wil

Excerpt (emphasis DSC):

As teacher dissatisfaction rates rise and concerns about teacher shortages intensify, colleges of education are sounding the alarm: Enrollment has been steadily declining for the past decade, and the pandemic has likely made things worse.

Smaller and Restructured: How the Pandemic Is Changing the Higher Education IT Workforce — from educause.edu by Jenay Robert

Excerpt:

Several prominent themes emerged from the analysis of these responses and are supported by other recent EDUCAUSE research:

Though most respondents reported a reduction in force, some were able to justify adding new positions to their units in 2021, primarily to meet new institutional needs.
Budget cuts were the main cause of reductions in force.
Work factors such as flexible, remote work options and competitive salaries are playing a central role in attrition and recruitment.
Increased workloads and personal stressors related to the pandemic have resulted in widespread burnout among staff.
IT units have plans to reorganize in 2022 to become more agile and efficient and to respond to the evolving needs of their organizations.

Allan: With $175G Grants, Accelerate ED Looks to Better Link K-12, College & Work — from the74million.org by Sara Allan

Excerpt:

Today, most states require high school students to complete a set of defined courses, assessments and experiences in order to graduate on a career-ready pathway. However, the number of schools that fully embrace coherent programs of study that connect K-12, higher education and employment remains frustratingly small.

.

What if every high school student had the chance to take an additional year of courses related to their interests and earn enough credits to complete their associate degree one year after high school while gaining valuable experience and career preparation—at little to no cost?

— from Seamless Pathways to Degrees and Careers

From DSC:
The above quote is the type of “What if…” question/thinking that we need to redesign our cradle-to-grave/lifelong learning ecosystems.

A relevant addendum on 6/1/22:

Design Thinking approach is not linear – it’s flexible and fluid, looping back and around and in on itself#DesignThinking #loop #empathy #innovation pic.twitter.com/HYB0TbkSqj

— Denis Vukosav (@DenisVukosav) May 26, 2022

Learning Ecosystems

Democratizing Digital Transformation with Communities of Practice [Gagne, Siciliano, Harris, Souza, & Miller]

What a New Strategy at 2U Means for the Future of Online Higher Education [Hill]

College Rankings Are ‘a Joke,’ Education Secretary Says [Hatch]

“Lawyers and the Metaverse”, 3 warnings re: virtual hearings, using tech to advance legal ed, & more

The Future of Futures [Dollé]

What’s next for online education? + two other items from “The Educationalist” — by Alexandra Mihai

Reflections on “Measurement has never mattered more” [Griffiths]

Shifting skills, remaking the workforce, fixing higher ed, & cloud-based learner records/profiles

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