Microsoft New Future of Work Report 2023 — from microsoft.com by various authors; via Stefan Bauschard

Throughout 2023, AI and the future of work have frequently been on the metaphorical – and often literal – front page around the world. There have been many excellent articles about the ways in which work may change as LLMs are increasingly integrated into our lives. As such, in this year’s report we focus specifically on areas that we think deserve additional attention or where there is research that has been done at Microsoft that offers a unique perspective. This is a report that should be read as a complement to the existing literature, rather than as a synthesis of all of it.

This is a rare time, one in which research will play a particularly important role in defining what the future of work looks like. At this special moment, scientists can’t just be passive observers of what is happening. Rather, we have the responsibility to shape work for the better. We hope this report can help our colleagues around world make progress towards this goal.
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Microsoft New Future of Work Report 2023

Excerpt:

Analyzing and integrating may become more important skills than searching and creating 
With content being generated by AI, knowledge work may shift towards more analysis and critical integration

  • Information search as well as content production (manually typing, writing code, designing images) is greatly enhanced by AI, so general information work may shift to integrating and critically analyzing retrieved information
  • Writing with AI is shown to increase the amount of text produced as well as to increase writing efficiency (Biermann et al. 2022, Lee et al 2022)
  • With more generated text available, the skills of research, conceptualization, planning, prompting and editing may take on more importance as LLMs do the first round of production (e.g., Mollick 2023).
  • Skills not directly to content production, such as leading, dealing with critical social situations, navigating interpersonal trust issues, and demonstrating emotional intelligence, may all be more valued in the workplace (LinkedIn 2023)
 

Nearly half of companies say they plan to eliminate bachelor’s degree requirements in 2024 — from highereddive.com by Carolyn Crist
Many employers are dropping degree requirements to create a more diverse workforce and increase job candidate numbers, survey results show.

Forty-five percent of companies plan to eliminate bachelor’s degree requirements for some positions in 2024, according to a Nov. 29 report from Intelligent.com.

In 2023, 55% of companies removed degree requirements, particularly for entry-level and mid-level roles, the survey shows. Employers said they dropped these requirements to create a more diverse workforce, increase the number of applicants for open positions and because there are other ways to gain skills.


Fitch Ratings issues deteriorating outlook for higher ed in 2024 — from highereddive.com by Natalie Schwartz
The credit ratings agency cited high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.

Dive Brief:

  • Fitch Ratings issued a deteriorating outlook Monday for U.S. colleges and universities in 2024, citing high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.
  • These challenges will limit colleges’ financial flexibility next year, according to the credit ratings agency. Moreover, Fitch analysts expect only a 2% to 4% uptick in colleges’ net tuition revenue and said tuition increases likely cannot counter rising operating expenses.
  • The outlook expects the divide to grow between large selective colleges and their smaller, less selective counterparts. “Flagship schools and selective private institutions are expected to experience relatively steady to favorable enrollment, while some regional public institutions and less-selective private schools in competitive markets have experienced declines,” according to the analysis.

Credit rating agencies split on higher ed outlook in 2024 — from highereddive.com by Jeremy Bauer-Wolf
S&P argues economic conditions will stress regional institutions, though Moody’s says the sector is stable overall.

Dive Brief:

  • Two credit rating agencies are somewhat divided in their outlooks for U.S. higher education in 2024, with one arguing the sector has stabilized, while the other forecasts tough economic conditions for less selective, regional colleges.
  • Revenue growth from sources like tuition and state funding looks promising, Moody’s Investors Service argued in an analysis Thursday. S&P Global Ratings, however, said Thursday that only highly selective institutions will enjoy student demand and healthy balance sheets. Their less selective counterparts face enrollment declines and credit pressures in turn, S&P said.
  • Both organizations agreed that labor shortages and similar challenges will squeeze colleges next year. Higher ed is contending with a boom in union activity, while widespread faculty tenure “remains a unique sector risk, limiting budget and operating flexibility,” Moody’s said.

 

 

Education evolves to match the speed of tech innovation — from Tech predictions for 2024 and beyond — from allthingsdistributed.com
Higher education alone cannot keep up with the rate of technological change. Industry-led skills-based training programs will emerge that more closely resemble the journeys of skilled tradespeople. This shift to continuous learning will benefit individuals and businesses alike.

Similar to the software development processes of decades past, we have reached a pivotal point with tech education, and we will see what was once bespoke on-the-job-training for a few evolve into industry-led skills-based education for many.

We have seen glimpses of this shift underway for years. Companies like Coursera, who originally focused on consumers, have partnered with enterprises to scale their upskilling and reskilling efforts. Degree apprenticeships have continued to grow in popularity because education can be specialized by the employer, and apprentices can earn as they learn. But now, companies themselves are starting to seriously invest in skills-based education at scale.

All of these programs enable learners at different points in their career journey to gain the exact skills they need to enter in-demand roles, without the commitment of a traditional multi-year program.

But there will be many industries where the impact of technology outpaces traditional educational systems. To meet the demands of business, we will see a new era of industry-led educational opportunities that can’t be ignored.

From DSC:
It seems to me that this is saying that higher education is not able to — nor will it be able to in the future — match the speed of innovation taking place today. Therefore, alternatives will continue to hit the learning landscapes/radar. For example, Amazon’s CTO, Dr. Werner Vogels, mentioned Amazon’s efforts here:

Amazon just announced that it has already trained 21 million tech learners across the world in tech skills. And it’s in part thanks to programs like the Mechatronics and Robotics Apprenticeship and AWS Cloud Institute.

 

Michigan launches lifelong learning department with acting director — from mlive.com by Simon Schuster

Excerpt (emphasis DSC):

The Michigan Department of Lifelong Education, Advancement, and Potential, deemed MiLEAP, took its first steps Friday [12/1/23] as Gov. Gretchen Whitmer launched the department with an acting director in place to lead it.

The department will handle everything from child care licensing, formerly in the department of Licensing and Regulatory Affairs, to scholarship administration, which was previously handled by the Department of Treasury.

More than 300 state government employees from four different departments are being consolidated into MiLEAP. The department will have three offices: early childhood education, higher education and education partnerships.


Also re: Michigan, see:

Growing Michigan Together Council | Recommendation Report
November 28 Discussion Draft

Excerpt:

Growing Michigan Together Council Recommendation

Develop a lifelong education system for Michigan kids that prepares them to be successful in a 21st century economy.

01 Redesign the Michigan P–12 education system so that all students have a broad set of future ready skills and competencies to thrive in work and life, and guarantee up to a 13th year to ensure all students achieve this standard
02 Provide all students opportunities to gain up to two years of publicly funded college credits or postsecondary training once they are prepared to succeed
03 Align secondary, postsecondary, higher education, and skills training to create a seamless system of continuous learning so that all Michiganders can be prepared for and adapt to a changing workplace

 

Learning and employment record use cases -- from the National Governors Association

LERs Are Hot. What Are States Going To Do With Them?

Governors and state leaders are concerned about the current labor shortage, occurring during a time when many skilled workers are underemployed or even unemployed. Skills-based approaches to hiring and recruiting can shift that dynamic—making pathways to good careers accessible to a wider segment of the workforce and opening up new pools of talent for employers. They do so by focusing on what workers know and can do, not on the degrees or credentials they’ve earned.

That’s the theory. But a lot hinges on how things actually play out on the ground.

Technology will play a key role, and many states have zeroed in on learning and employment records—essentially digital resumes with verified records of people’s skills, educational experiences, and work histories—as an essential tool. A lot of important work is going into the technical design and specifications.

This project, on the other hand, aims to take a step back and look at the current state of play when it comes to the use cases for LERs. Just a few of the key questions:

  • How might employers, education providers, government agencies, and workers themselves actually use them? Will they?
  • In what areas do state policymakers have the most influence over key stakeholders and the most responsibility to invest?
  • What actions are needed now to ensure that LERs, and skills-based hiring more broadly, actually widen access to good jobs—rather than setting up a parallel system that perpetuates many of today’s inequities?
 

When Educators and Employers Work Together, Students Succeed — from hbsp.harvard.edu by Joseph Fuller and Manjari Raman

(Emphasis below from DSC)

Last year, in “The Partnership Imperative,” we put forth a set of more than 40 best practices that employers and educators can use to develop a close collaboration. As part of that effort, we identified three main goals and laid out strategies for achieving each.

  1. Partner with each other to offer training and education that is aligned with industry needs. (DSC: Similar to how Instructional Designers want alignment with learning objectives, learning activities, and assessments of learning.)
  2. Establish relationships with each other that result in the recruitment and hiring of students and graduates.
  3. Make supply-and-demand decisions that are informed by the latest data and trends.

From DSC:
Under #1, their strategies include:

Cocreate and regularly update college curriculums so that they reflect relevant technical and foundational skills based on industry needs. Codesign programs that fit with students’ lives and industry hiring cycles. Incorporate classroom experiences that simulate real-world settings and scenarios.

I see AI being able to identify what those changing, currently sought-after, and foundational skills are based on industry needs (which shouldn’t be hard, and vendors like Microsoft are already doing this by combing through the posted job descriptions on their platforms). These findings/results will help build regularly updated learning playlists and should provide guidance to learning-related organizations/groups/individuals/teams on what content to develop and offer  (i.e., courses/learning modules/micro-learning-based streams of content, other).

 

Exploring blockchain’s potential impact on the education sector — from e27.co by Moch Akbar Azzihad M
By the year 2024, the application of blockchain technology is anticipated to have a substantial influence on the education sector

Areas mentioned include:

  • Credentials that are both secure and able to be verified
  • Records of accomplishments that are not hidden
  • Enrollment process that is both streamlined and automated
  • Storage of information that is both secure and decentralised
  • Financing and decentralised operations
 

Amazon aims to provide free AI skills training to 2 million people by 2025 with its new ‘AI Ready’ commitment — from aboutamazon.com by Swami Sivasubramanian

Artificial intelligence (AI) is the most transformative technology of our generation. If we are going to unlock the full potential of AI to tackle the world’s most challenging problems, we need to make AI education accessible to anyone with a desire to learn.

That’s why Amazon is announcing “AI Ready,” a new commitment designed to provide free AI skills training to 2 million people globally by 2025. To achieve this goal, we’re launching new initiatives for adults and young learners, and scaling our existing free AI training programs—removing cost as a barrier to accessing these critical skills.

From DSC:
While this will likely serve Amazon just fine, it’s still an example of the leadership of a corporation seeking to help others out.

 

Where a developing, new kind of learning ecosystem is likely headed [Christian]

From DSC:
As I’ve long stated on the Learning from the Living [Class]Room vision, we are heading toward a new AI-empowered learning platform — where humans play a critically important role in making this new learning ecosystem work.

Along these lines, I ran into this site out on X/Twitter. We’ll see how this unfolds, but it will be an interesting space to watch.

Project Chiron's vision: Our vision for education Every child will soon have a super-intelligent AI teacher by their side. We want to make sure they instill a love of learning in children.


From DSC:
This future learning platform will also focus on developing skills and competencies. Along those lines, see:

Scale for Skills-First — from the-job.beehiiv.com by Paul Fain
An ed-tech giant’s ambitious moves into digital credentialing and learner records.

A Digital Canvas for Skills
Instructure was a player in the skills and credentials space before its recent acquisition of Parchment, a digital transcript company. But that $800M move made many observers wonder if Instructure can develop digital records of skills that learners, colleges, and employers might actually use broadly.

Ultimately, he says, the CLR approach will allow students to bring these various learning types into a coherent format for employers.

Instructure seeks a leadership role in working with other organizations to establish common standards for credentials and learner records, to help create consistency. The company collaborates closely with 1EdTech. And last month it helped launch the 1EdTech TrustEd Microcredential Coalition, which aims to increase quality and trust in digital credentials.

Paul also links to 1EDTECH’s page regarding the Comprehensive Learning Record

 

MIT Technology Review — Big problems that demand bigger energy. — from technologyreview.com by various

Technology is all about solving big thorny problems. Yet one of the hardest things about solving hard problems is knowing where to focus our efforts. There are so many urgent issues facing the world. Where should we even begin? So we asked dozens of people to identify what problem at the intersection of technology and society that they think we should focus more of our energy on. We queried scientists, journalists, politicians, entrepreneurs, activists, and CEOs.

Some broad themes emerged: the climate crisis, global health, creating a just and equitable society, and AI all came up frequently. There were plenty of outliers, too, ranging from regulating social media to fighting corruption.

MIT Technology Review interviews many people to weigh in on the underserved issues at the intersections of technology and society.

 

From the military to the workforce: How to leverage veterans’ skills — from mckinsey.com
Traditional ways of hiring make it harder for many service members to land civilian jobs. A new approach could help veterans transition to the workforce—and add $15 billion to the US economy.

This is where military veterans can make a difference. Veterans represent a source of labor potential that is untapped relative to the breadth of experience and depth of skills that they acquire and develop during their service. Members of the military receive technical training, operate under pressure in austere environments, and develop strong interpersonal skills throughout their service, making them well qualified for numerous civilian occupations. While not every military role is directly transferrable to a civilian job, most skills are—including those that correspond to US industries experiencing labor shortages, such as infrastructure and manufacturing.

 


When schools and families go to court over special education, everyone loses — from wfyi.org by Lee Gaines

While federal law mandates public schools provide an appropriate education to students with disabilities, it’s often up to parents to enforce it.

Schwarten did what few people have the resources to do: she hired a lawyer and requested a due process hearing. It’s like a court case. And it’s intended to resolve disputes between families and schools over special education services.

It’s also a traumatic and adversarial process for families and schools that can rack up hundreds of thousands of dollars in legal fees and destroy relationships between parents and district employees. And even when families win, children don’t always get the public education they deserve.


Future of Learning: Native American students have the least access to computer science — from The Hechinger Report by Javeria Salman

But computer science lessons like the ones at Dzantik’i Heeni Middle School are relatively rare. Despite calls from major employers and education leaders to expand K-12 computer science instruction in response to the workforce’s increasing reliance on digital technology, access to the subject remains low — particularly for Native American students.

Only 67 percent of Native American students attend a school that offers a computer science course, the lowest percentage of any demographic group, according to a new study from the nonprofit Code.org. A recent report from the Kapor Foundation and the American Indian Science and Engineering Society, or AISES, takes a deep look at why Native students’ access to computer and technology courses in K-12 is so low, and examines the consequences.


The Case for Andragogy in Educator Development — from Dialogic #341 by Tom Barrett

Understanding the Disconnect
We often find ourselves in professional development sessions that starkly contrast with the interactive and student-centred learning environments we create. We sit as passive recipients rather than active participants, receiving generic content that seldom addresses our unique experiences or teaching challenges.

This common scenario highlights a significant gap in professional development: the failure to apply the principles of adult learning, or andragogy, which acknowledges that educators, like their students, benefit from a learning process that is personalised, engaging, and relevant.

The irony is palpable — while we foster environments of inquiry and engagement in our classrooms, our learning experiences often lack these elements.

The disconnect prompts a vital question: If we are to cultivate a culture of lifelong learning among our students, shouldn’t we also embody this within our professional growth? It’s time for the professional development of educators to reflect the principles we hold dear in our teaching practices.

 

From DSC:
The following item from The Washington Post made me ask, “Do we give students any/enough training on email etiquette? On effective ways to use LinkedIn, Twitter/X, messaging, other?”


You’re emailing wrong at work. Follow this etiquette guide. — from washingtonpost.com by Danielle Abril
Get the most out of your work email and avoid being a jerk with these etiquette tips for the modern workplace

Most situations depend on the workplace culture. Still, there are some basic rules. Three email and business experts gave us tips for good email etiquette so you can avoid being the jerk at work.

  • Consider not sending an email
  • Keep it short and clear
  • Make it easy to read
  • Don’t blow up the inbox
  • …and more

From DSC:
I would add to use bolding, color, italics, etc. to highlight and help structure the email’s key points and sections.


 

Upskilling Workers to Match Workforce Demands — from learningguild.com by Brad Koch

If the rapid adoption of artificial intelligence by the general public in 2023 has taught us anything, it’s that much of the world is growing more comfortable with this technology and businesses will soon follow in individuals’ footsteps. The World Economic Forum’s Future of Jobs Report 2023 published earlier this year reinforces the trend: More than 75% of companies are looking to adopt big data, cloud computing, and AI in the next five years.

At the same time, the report notes that 44% of workers’ core skills are expected to change in the next five years. Not only will workplaces need to equip their employees with the necessary skills to use the technologies being implemented, but they will also need to make sure employees have the skills to fill the roles that artificial intelligence cannot. Here’s how companies can prepare their workers for shifting demands in the next five years.

Expand industry-relevant training and partnerships with educational institutions


Also from learningguild.com, see:


 

Growing Enrollment, Shrinking Future — from insidehighered.com by Liam Knox
Undergraduate enrollment rose for the first time since 2020, stoking hopes for a long-awaited recovery. But surprising areas of decline may dampen that optimism.

There is good news and bad news in the National Student Clearinghouse Research Center’s latest enrollment report.

First, the good news: undergraduate enrollment climbed by 2.1 percent this fall, its first total increase since 2020. Enrollment increases for Black, Latino and Asian students—by 2.2 percent, 4.4 percent and 4 percent, respectively—were especially notable after last year’s declines.

The bad news is that freshman enrollment declined by 3.6 percent, nearly undoing last year’s gain of 4.6 percent and leaving first-year enrollment less than a percentage point higher than it was in fall 2021, during the thick of the pandemic. Those declines were most pronounced for white students—and, perhaps most surprisingly, at four-year institutions with lower acceptance rates, reversing years of growth trends for the most selective colleges and universities.


An Army of Temps: AFT Contingent Faculty Quality of Work/Life Report 2022 — from aft.org (American Federation of Teachers) by Randi Weingarten, Fedrick C. Ingram, and Evelyn DeJesus

An Army of Temps: AFT Contingent Faculty Quality of Work/Life Report 2022 -- from aft.org

This recent survey adds to our understanding of how contingency plays out in the lives of millions of college and university faculty.

  • More than one-quarter of respondents earn less than $26,500 annually. The percentage of faculty respondents earning below the federal poverty line has remained unchanged through all three reports, which is not surprising with real wages falling behind inflation throughout the academy.2
  • Only 22.5 percent of respondents report having a contract that provides them with continuing employment, even assuming adequate enrollment and satisfactory job performance.
  • For 3 out of 4 respondents, employment is only guaranteed for a term or semester at a time.
  • Two-thirds of part-time respondents want to work full time but are offered only part-time work.
  • Twenty-two percent of those responding report having anxiety about accessing adequate food, with another 6 percent reporting reduced food intake due to lack of resources.
  • Only 45 percent of respondents have access to employer-provided health insurance, and nearly 19 percent rely on Medicare/Medicaid.
  • Nearly half of faculty members surveyed have put off getting needed healthcare, including mental health services, and 68 percent have forgone dental care.
  • Fewer than half of faculty surveyed have received the training they need to help students in crisis.
  • Only 45 percent of respondents believe that their college administration guarantees academic freedom in the classroom at a time when right-wing legislators are passing laws removing control of the curriculum from educators.

From DSC:
A college or university’s adjunct faculty members — if they are out there practicing what they are teaching about — are some of the most valuable people within higher education. They have real-life, current experience. They know which skills are necessary to thrive in their fields. They know their sections of the marketplace.


Some parts of rural America are changing fast. Can higher education keep up? — from usatoday.com by Nick Fouriezos (Open Campus)
More states have started directly tying academic programming to in-demand careers.

Across rural America, both income inequality and a lack of affordable housing are on the rise. Remote communities like the Tetons are facing not just an economic challenge, but also an educational one, as changing workforce needs meet a critical skills and training gap.

Earlier this month, Montana announced that 12 of its colleges would establish more than a dozen “micro-pathways” – stackable credential programs that can be completed in less than a year – to put people on a path to either earning an associate degree or immediately getting hired in industries such as health, construction, manufacturing and agriculture.

“Despite unemployment hitting record lows in Montana, rural communities continue to struggle economically, and many low-income families lack the time and resources to invest in full-time education and training,” the Montana University System announced in a statement with its partner on the project, the national nonprofit Education Design Lab.


Colleges Must Respond to America’s Skill-Based Economy — from edsurge.com by Mordecai I. Brownlee (Columnist)

To address our children’s hunger and our communities’ poverty, our educational system must be redesigned to remove the boundaries between high school, college and careers so that more Americans can train for and secure employment that will sustain them.

In 2021, Jobs for the Future outlined a pathway toward realizing such a revolution in The Big Blur report, which argues for a radical restructuring of education for grades 11 through 14 by erasing the arbitrary dividing line between high school and college. Ideas for accomplishing this include courses and work experiences for students designed for career preparation.


The New Arms Race in Higher Ed — from jeffselingo.com by Jeff Selingo

Bottom line: Given all the discussion about the value of a college education, if you’re looking for “amenities” on campuses these days be sure to find out how faculty are engaging students (both in person and with tools like AR/VR), whether they’re teaching students about using AI, and ways institutions are certifying learning with credentials that have currency in the job market.

In that same newsletter, also see Jeff’s section entitled, “Where Canada leads the U.S. in higher ed.”


College Uncovered — from hechingerreport.org

Thinking of going to college? Sending your kid? You may already be caught up in the needless complexity of the admissions process, with its never-ending stress and that “you’ll-be-lucky-to-get-in” attitude from colleges that nonetheless pretend to have your interests at heart.

What aren’t they telling you? A lot, as it turns out — beginning with how much they actually cost, how long it will take to finish, the likelihood that graduates get jobs and the myriad advantages that wealthy applicants enjoy. They don’t want you to know that transfer credits often aren’t accepted, or that they pay testing companies for the names of prospects to recruit and sketchy advice websites for the contact information of unwitting students. And they don’t reveal tricks such as how to get admitted even if you’re turned down as a freshman.

But we will. In College Uncovered, from The Hechinger Report and GBH News, two experienced higher education journalists pull back the ivy on how colleges and universities really work, providing information students and their parents need to have before they make one of the most expensive decisions in their lives: whether and where to go to college. We expose the problems, pitfalls and risks, with inside information you won’t hear on other podcasts, including disconcerting facts that they’ve sometimes pried from unwilling universities.
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Fall 2023 enrollment trends in 5 charts — from highereddive.com by Natalie Schwartz
We’re breaking down some of the biggest developments this term, based on preliminary figures from the National Student Clearinghouse Research Center.

Short-term credentials continued to prove popular among undergraduate and graduate students. In fall 2023, enrollment in undergraduate certificate programs shot up 9.9% compared to the year before, while graduate certificate enrollment rose 5.7%.

Degree programs didn’t fare as well. Master’s programs saw the smallest enrollment increase, of 0.2%, followed by bachelor’s degree programs, which saw headcounts rise 0.9%.


President Speaks: Colleges need an overhaul to meet the future head on — from highereddive.com by Beth Martin
Higher education faces an existential threat from forces like rapidly changing technology and generational shifts, one university leader argues.

Higher education must increasingly equip students with the skills and mindset to become lifelong learners — to learn how to learn, essentially — so that no matter what the future looks like, they will have the skills, mindset and wherewithal to learn whatever it is that they need and by whatever means. That spans from the commitment of a graduate program or something as quick as a microcredential.

Having survived the pandemic, university administrators, faculty, and staff no longer have their backs against the wall. Now is the time to take on these challenges and meet the future head on.

 
© 2024 | Daniel Christian