Meet the new face of Webex Assistant — from blog.webex.com by Kacy Kizer

Excerpt:

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

  • A voice-activated assistant allows you to easily control the meeting through a set of voice commands.
  • Simply ask your AI-powered Webex Assistant to do things like create actions items, take notes, and even set up future meetings—with just your voice.
  • Your Webex Assistant will automatically transcribe the entire meeting in real-time.
  • With visual animation, your virtual AI assistant interacts with you and your meeting attendees during the meeting and when called upon.

The Cisco Webex Digital Assistant -- how might AI impact the online-based learning experience?

From DSC:

  • How might these types of technologies impact online-based learning?
  • What new affordances might they bring to the learner’s experience?
  • For example, what if a listening assistant (AI) could identify some key issues/topics and then go out and grab/present some URL’s of relevant journal articles, chapters from a given textbook, blog postings, etc.? What if each student’s AI could be directed to do so independently?

#IntelligentTutoring | #IntelligentSystems |  #AI |  #EmergingTechnologies | #Collaboration | #Productivity | #PersonalizedEducation

Also see:

Cisco Webex Desk Pro -- AI integrated into Webex Meetings

 

June 29, 2007: Apple Releases the iPhone, Transforming Much of the Modern World — from by Kevin Levick

Excerpts:

Over the past 10 years, Apple’s iPhone evolved from a mobile device capable of running basic apps to a powerful computer with professional-grade cameras.

Today’s app economy is bigger than Hollywood, and WhatsApp, Snapchat, Uber, Tinder, and more are essential parts of modern culture, collectively used by hundreds of millions of people every day.

Now, everything from the way we work, communicate, shop, travel, manage our finances, and experience entertainment can be done through a smartphone.

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

What will learning look like this fall? — excerpt and resources below are from Instructure’s Canvas CSM June 2020 Newsletter

Institutions across the world are preparing for the upcoming school year with the “new normal.” Educators have been sharing their successes, lessons learned, and new initiatives. Explore these resources on bringing the classroom environment online:

 

4 in 10 U.S. teens say they haven’t done online learning since schools closed — from kqed.org by Anya Kamenetz

Excerpt:

With most schools closed nationwide because of the coronavirus pandemic, a national poll of young people ages 13 to 17 suggests distance learning has been far from a universal substitute.

 

From DSC:
If you are able to — whether as a business or as an individual — please consider finding ways to help level the playing field in our nation by providing computers and broadband connectivity. Our society doesn’t need yet another gap, especially when you have this type of thing going on.

Online-based learning — along with blended learning — is likely a solid component of our learning ecosystems from here on out — but it’s not a level playing field out there right now.

 

 

“Many—perhaps millions—will need quick, job-focused upskilling and reskilling.”

— from The Indispensable Institution | Reimagining Community College
by Opportunity America

 

From DSC:
This is exactly the need that I’ve been getting at here. Many people don’t have the time — and now, the $$ — to take 4 years to get a college degree. Even 2 years is too long for many people these days. They need to be able to quickly reinvent themselves. As such, we need to tap into — and contribute to — streams of content. All. The. Time.

And do so, efficiently, safely, securely — and inexpensively!

Learning from the living class room

 

Wrongfully accused by an algorithm- from the New York Times

Wrongfully accused by an algorithm — from nytimes.com by Kashmir Hill

Excerpt:

On a Thursday afternoon in January, Robert Julian-Borchak Williams was in his office at an automotive supply company when he got a call from the Detroit Police Department telling him to come to the station to be arrested. He thought at first that it was a prank.

An hour later, when he pulled into his driveway in a quiet subdivision in Farmington Hills, Mich., a police car pulled up behind, blocking him in. Two officers got out and handcuffed Mr. Williams on his front lawn, in front of his wife and two young daughters, who were distraught. The police wouldn’t say why he was being arrested, only showing him a piece of paper with his photo and the words “felony warrant” and “larceny.”

His wife, Melissa, asked where he was being taken. “Google it,” she recalls an officer replying.

“Is this you?” asked the detective.

The second piece of paper was a close-up. The photo was blurry, but it was clearly not Mr. Williams. He picked up the image and held it next to his face.

“No, this is not me,” Mr. Williams said. “You think all black men look alike?”

 

Also relevant/see:

What a machine learning tool that turns Obama white can (and can’t) tell us about AI bias

 

Acts of meaning: How AI-based interviewing will transform career preparation in higher education — from er.educause.edu by Alan Jones, Suzan Harkness and Nathan Mondragon

Excerpt:

Machines parrot and correlate information. They do not comprehend or synthesize information the way humans do. Factors such as accents in pronunciation, word ambiguity (especially if a word has multiple meanings), deeply coded biases, limited association data sets, narrow and limited network layers used in job screening, and static translations will continue to provide valid ground for caution in placing too much weight or attributing too much confidence in AI in its present form. Nonetheless, AI has crept into job candidate screening, the medical field, business analytics, higher education, and social media. What is currently essential is establishing an understanding of how best to harness and shape the use of AI to ensure it is equitable, valid, and reliable and to understand the shifting paradigm that professional career counselors play on campus as AI becomes more ubiquitous.

There appear to be three points worth considering: the AI interview in general, the predominance of word choice, and expressiveness as read by facial coding.

From DSC:
Until there is a lot more diversity within the fields of computer science and data science, I’m not as hopeful that biases can be rooted out. My niece, who worked for Microsoft for many years, finally left the company. She was tired of fighting the culture there. The large tech companies will need to do a lot better if AI is going to make FAIR and JUST inroads.

Plus, consider how many biases there are!

 

IBM, Amazon, and Microsoft abandon law enforcement face recognition market — from which-50.com by Andrew Birmingham

Excerpt:

Three global tech giants — IBM, Amazon, and Microsoft — have all announced that they will no longer sell their face recognition technology to police in the USA, though each announcement comes with its own nuance.

The new policy comes in the midst of ongoing national demonstrations in the US about police brutality and more generally the subject of racial inequality in the country under the umbrella of the Black Lives Matter movement.

From DSC:
While I didn’t read the fine print (so I don’t know all of the “nuances” they are referring to) I see this as good news indeed! Well done whomever at those companies paused, and thought…

 

…just because we can…

just because we can does not mean we should


…doesn’t mean we should.

 

just because we can does not mean we should

Addendum on 6/18/20:

  • Why Microsoft and Amazon are calling on Congress to regulate facial recognition tech — from finance.yahoo.com by Daniel HowleyExcerpt:
    The technology, which can be used to identify suspects in things like surveillance footage, has faced widespread criticism after studies found it can be biased against women and people of color. And according to at least one expert, there needs to be some form of regulation put in place if these technologies are going to be used by law enforcement agencies.“If these technologies were to be deployed, I think you cannot do it in the absence of legislation,” explained Siddharth Garg, assistant professor of computer science and engineering at NYU Tandon School of Engineering, told Yahoo Finance.
 

Cisco takes a lesson from the coronavirus pandemic with new solutions for remote work and learning — from cnbc.com by Jordan Novet

Key points:

  • Cisco has helped some of its customers set up remote work and education technologies. Now it wants to bring those capabilities to more organizations.
  • While Cisco remains number one in the conferencing software as a service market, Zoom is becoming a bigger force.

Also see:

 
 

This startup is using AI to give workers a “productivity score” — from technologyreview.com by Will Douglas
Enaible is one of a number of new firms that are giving employers tools to help keep tabs on their employees—but critics fear this kind of surveillance undermines trust.

Excerpt:

In the last few months, millions of people around the world stopped going into offices and started doing their jobs from home. These workers may be out of sight of managers, but they are not out of mind. The upheaval has been accompanied by a reported spike in the use of surveillance software that lets employers track what their employees are doing and how long they spend doing it.

Companies have asked remote workers to install a whole range of such tools. Hubstaff is software that records users’ keyboard strokes, mouse movements, and the websites that they visit. Time Doctor goes further, taking videos of users’ screens. It can also take a picture via webcam every 10 minutes to check that employees are at their computer. And Isaak, a tool made by UK firm Status Today, monitors interactions between employees to identify who collaborates more, combining this data with information from personnel files to identify individuals who are “change-makers.”

Machine-learning algorithms also encode hidden bias in the data they are trained on. Such bias is even harder to expose when it’s buried inside an automated system. If these algorithms are used to assess an employee’s performance, it can be hard to appeal an unfair review or dismissal. 

 

 

Coursera Makes Certificate Programs Free to College Students During Pandemic — from campustechnology.com by Rhea Kelly

Excerpt:

Online learning provider Coursera has opened up its certificate programs to current undergraduate, graduate or recently graduated college and university students. Students with a verified school e-mail address can sign up for free access to more than 3,800 courses, 150 guided projects, 400 specializations and 11 professional certificates on the platform. They must enroll before July 31, and have until Sept. 30, 2020 to complete the programs.

 

From DSC:
I saw the piece below from Graham Brown-Martin’s solid, thought-provoking posting entitled, “University as a Service (UaaS)” out at medium.com. My question is: What happens if Professor Scott Galloway is right?!”

Excerpt:

Prof Scott Galloway predicts lucrative future partnerships between the FAANG mega-corporations and major higher education brands emerging as a result of current disruptions. Galloway wonders what a partnership between MIT and Apple would look like?

 

The education conveyor belt of the last century that went school to university to work and a job for life just doesn’t work in an era of rapid transformation. Suppose we truly embrace the notion of continuous or lifelong learning and apply that to the university model. It wouldn’t just stop in your twenties would it?

University as a Service (UaaS), where higher education course and degree modules are unbundled and accessed via a monthly subscription, could be a landing spot for the future of higher education and lifelong learners. 

 


Below are some other items
regarding the future of higher education.


Also relevant/see:

https://info.destinysolutions.com/lp-updating-the-higher-education-playbook-to-stay-relevant-in-2020

Also relevant/see:

 

Also relevant/see:

 

Also relevant/see:

  • Fast Forward: Looking to the Future Workforce and Online Learning — from evolllution.com by Joann Kozyrev (VP Design and Development, Western Governors University) and Amrit Ahluwalia
    Excerpt:
    With employers and students looking to close the gap in workforce skills, it’s critical for them to know what skills are in need the most. Postsecondary institutions need to be the resource to provide learners with the education the workforce needs and to make both parties understand the value of the students’ education. With the remote and online shift, it’s a new territory for institutions handle. In this interview, Joann Kozyrev discusses the impact remote learning has on an online institution, concerns about the future of online learning and how to get people back into the workforce fast and efficiently. 

 

 

Tech conferences are going virtual, and it feels like Netflix content on demand — from .marketwatch.com by Jon Swartz

Excerpt:

Such is the new world of tech conferences in the age of COVID-19. They’ve gone all-digital, like Build and GTC Digital, and may never be the same. Absent a vaccine, the days of thousands of people herded into hotel ballrooms and convention centers like cattle, sharing cabs and eating in cramped quarters, are gone.

Far from crippling the tech industry, however, virtual shows could lead to democratization of what had once been an exclusive, pricey privilege for tech movers and shakers. In the new climate, consumers have free access to valuable technical content whenever they wish to view it.

“Last year, I paid several thousand dollars to attend, and if I was late for a session, I couldn’t rewind it. This year, I could.”

 
© 2025 | Daniel Christian