Map of fundamental technologies in legal services — from remakinglawfirms.com by Michelle Mahoney

Excerpt:
The Map is designed to help make sense of the trends we are observing:

  • an increasing number of legal technology offerings;
  • the increasing effectiveness of legal technologies;
  • emerging new categories of legal technology;
  • the layering and combining of fundamental technology capabilities; and
  • the maturation of machine learning, natural language processing and deep learning artificial intelligence.

Given the exponential nature of the technologies, the Fundamental Technologies Map can only depict the landscape at the current point in time.

 

Information processing in legal services (PDF file)

 

Also see:
Delta Model Update: The Most Important Area of Lawyer Competency — Personal Effectiveness Skills — from legalexecutiveinstitute.comby Natalie Runyon

Excerpt:

Many legal experts say the legal industry is at an inflection point because the pace of change is being driven by many factors — technology, client demand, disaggregation of matter workflow, the rise of Millennials approaching mid-career status, and the faster pace of business in general.

The fact that technology spend by law firms continues to be a primary area of investment underscores the fact that the pace of change is continuing to accelerate with the ongoing rise of big data and workflow technology that are greatly influencing how lawyering gets done. Moreover, combined with big unstructured data, artificial intelligence (AI) is creating opportunities to analyze siloed data sets to gain insights in numerous new ways.

 

 
 

Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

 

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

 

 

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

 

 

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

  • Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
  • When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
  • By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

 

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

 

 

A Chinese subway is experimenting with facial recognition to pay for fares — from theverge.com by Shannon Liao

Excerpt:

Scanning your face on a screen to get into the subway might not be that far off in the future. In China’s tech capital, Shenzhen, a local subway operator is testing facial recognition subway access, powered by a 5G network, as spotted by the South China Morning Post.

The trial is limited to a single station thus far, and it’s not immediately clear how this will work for twins or lookalikes. People entering the station can scan their faces on the screen where they would normally have tapped their phones or subway cards. Their fare then gets automatically deducted from their linked accounts. They will need to have registered their facial data beforehand and linked a payment method to their subway account.

 

 

From DSC:
I don’t want this type of thing here in the United States. But…now what do I do? What about you? What can we do? What paths are open to us to stop this?

I would argue that the new, developing, technological “Wild Wests” in many societies throughout the globe could be dangerous to our futures. Why? Because the pace of change has changed. And these new Wild Wests now have emerging, powerful, ever-more invasive (i.e., privacy-stealing) technologies to deal with — the likes of which the world has never seen or encountered before. With this new, rapid pace of change, societies aren’t able to keep up.

And who is going to use the data? Governments? Large tech companies? Other?

Don’t get me wrong, I’m generally pro-technology. But this new pace of change could wreak havoc on us. We need time to weigh in on these emerging techs.

 

Addendum on 3/20/19:

  • Chinese Facial Recognition Database Exposes 2.5 Million People — from futurumresearch.com by Shelly Kramer
    Excerpt:
    An artificial intelligence company operating a facial recognition system in China recently left its database exposed online, leaving the personal information of some 2.5 million Chinese citizens vulnerable. Considering how much the Chinese government relies on facial recognition technology, this is a big deal—for both the Chinese government and Chinese citizens.

 

 

How MIT’s Mini Cheetah Can Help Accelerate Robotics Research — from spectrum.ieee.org by Evan Ackerman
Sangbae Kim talks to us about the new Mini Cheetah quadruped and his future plans for the robot

 

 

From DSC:
Sorry, but while the video/robot is incredible, a feeling in the pit of my stomach makes me reflect upon what’s likely happening along these lines in the militaries throughout the globe…I don’t mean to be a fear monger, but rather a realist.

 

 

Five key trends for professional and continuing education leaders in the next five years — from evolllution.com by Ray Schroeder

Excerpts:

Higher education is on the cusp of major changes. Enrollments are on the decline—both online and on campus—and the trend is expected to accelerate.[1] Graduates are laboring under substantial college loan debts totaling more than $1.5 trillion.[2] Employers are demanding that applicants possess soft and hard skills that many college graduates do not hold.[3] At the same time new and emerging technologies are changing the way credentials are shared and work is done.

It is in this context that continuing, professional and online programs have been imported from the periphery to the center of traditional universities. Students and employers alike have made clear that their top priority is relevance to the rapidly changing workplace. Artificial intelligence, blockchain, augmented/virtual reality and other technologies are driving the changes. Professional and Continuing Education (PCE) has long been the leader in providing relevant courses, certificates and degrees that connect students with the needs of employers.

 

…the Online Master’s Science in Computer Science degree at Georgia Tech is now the largest computer science program in the world. And the degree costs less than $9,000.

 

Also see:

Interview with Hunt Lambert – What is the 60-year curriculum?
Colleges and universities used to be primarily responsible for a four-year learning experience. We now need to envision a 60-year curriculum, whereby educational institutions partner with learners at all stages of their professional career, providing skills and knowledge as needed.

 


 

 

 


 

 

India Just Swore in Its First Robot Police Officer — from futurism.com by Dan Robitzski
RoboCop, meet KP-Bot.

Excerpt:

RoboCop
India just swore in its first robotic police officer, which is named KP-Bot.

The animatronic-looking machine was granted the rank of sub-inspector on Tuesday, and it will operate the front desk of Thiruvananthapuram police headquarters, according to India Today.

 

 

From DSC:
Whoa….hmmm…note to the ABA and to the legal education field — and actually to anyone involved in developing laws — we need to catch up. Quickly.

My thoughts go to the governments and to the militaries around the globe. Are we now on a slippery slope? How far along are the militaries of the world in integrating robotics and AI into their weapons of war? Quite far, I think.

Also, at the higher education level, are Computer Science and Engineering Departments taking their responsibilities seriously in this regard? What kind of teaching is being done (or not done) in terms of the moral responsibilities of their code? Their robots?

 

 

 

 

C-Level View | Feature:
Technology Change: Closing the Knowledge Gap — A Q&A with Mary Grush & Daniel Christian

Excerpts:

Technology changes quickly. People change slowly. The rate of technology change often outpaces our ability to understand it.

It has caused a gap between what’s possible and what’s legal. For example, facial recognition seems to be starting to show up all around us — that’s what’s possible. But what’s legal?

The overarching questions are: What do we really want from these technologies? What kind of future do we want to live in?

Those law schools that expand their understanding of emerging technologies and lead the field in the exploration of related legal issues will achieve greater national prominence.

Daniel Christian

 

 

 

Accenture Technology Vision 2019: The post-digital era is upon us — from accenture.com

In brief

  • Digital transformation grants companies exceptional capabilities. But it also creates enormous expectations.
  • Amid these rising expectations, every business is investing in digital technologies, raising the question of how leaders will set themselves apart.
  • Companies looking to differentiate themselves must be aware of five distinct trends that will characterize the “post-digital” future.

 

 

Here is the link for the report.

 

 

When the future comes to West Michigan, will we be ready?


 

UIX: When the future comes to West Michigan, will we be ready? — from rapidgrowthmedia.com by Matthew Russell

Excerpts (emphasis DSC):

“Here in the United States, if we were to personify things a bit, it’s almost like society is anxiously calling out to an older sibling (i.e., emerging technologies), ‘Heh! Wait up!!!'” Christian says. “This trend has numerous ramifications.”

Out of those ramifications, Christian names three main points that society will have to address to fully understand, make use of, and make practical, future technologies.

  1. The need for the legal/legislative side of the world to close the gap between what’s possible and what’s legal
  2. The need for lifelong learning and to reinvent oneself
  3. The need to make pulse-checking/futurism an essential tool in the toolbox of every member of the workforce today and in the future

 

When the future comes to West Michigan, will we be ready?

Photos by Adam Bird

 

From DSC:
The key thing that I was trying to relay in my contribution towards Matthew’s helpful article was that we are now on an exponential trajectory of technological change. This trend has ramifications for numerous societies around the globe, and it involves the legal realm as well. Hopefully, all of us in the workforce are coming to realize our need to be constantly pulse-checking the relevant landscapes around us. To help make that happen, each of us needs to be tapping into the appropriate “streams of content” that are relevant to our careers so that our knowledgebases are as up-to-date as possible. We’re all into lifelong learning now, right?

Along these lines, increasingly there is a need for futurism to hit the mainstream. That is, when the world is moving at 120+mph, the skills and methods that futurists follow must be better taught and understood, or many people will be broadsided by the changes brought about by emerging technologies. We need to better pulse-check the relevant landscapes, anticipate the oncoming changes, develop potential scenarios, and then design the strategies to respond to those potential scenarios.

 

 

What does it say when a legal blockchain eBook has 1.7M views? — from legalmosaic.com by Mark A. Cohen

Excerpts (emphasis DSC):

Blockchain For Lawyers,” a recently-released eBook by Australian legal tech company Legaler, drew 1.7M views in two weeks. What does that staggering number say about blockchain, legal technology, and the legal industry? Clearly, blockchain is a hot legal topic, along with artificial intelligence (AI), and legal tech generally.

Legal practice and delivery are each changing. New practice areas like cryptocurrency, cybersecurity, and Internet law are emerging as law struggles to keep pace with the speed of business change in the digital age. Concurrently, several staples of traditional practice–research, document review, etc.– are becoming automated and/or no longer performed by law firm associates. There is more “turnover” of practice tasks, more reliance on machines and non-licensed attorneys to mine data and provide domain expertise used by lawyers, and more collaboration than ever before. The emergence of new industries demands that lawyers not only provide legal expertise in support of new areas but also that they possess intellectual agility to master them quickly. Many practice areas law students will encounter have yet to be created. That means that all lawyers will be required to be more agile than their predecessors and engage in ongoing training.

 

 

 

Gartner survey shows 37% of organizations have implemented AI in some form — from gartner.com
Despite talent shortages, the percentage of enterprises employing AI grew 270% over the past four years

Excerpt:

The number of enterprises implementing artificial intelligence (AI) grew 270 percent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organizations across all industries use AI in a variety of applications, but struggle with acute talent shortages.

 

The deployment of AI has tripled in the past year — rising from 25 percent in 2018 to 37 percent today. The reasons for this big jump is that AI capabilities have matured significantly and thus enterprises are more willing to implement the technology. “We still remain far from general AI that can wholly take over complex tasks, but we have now entered the realm of AI-augmented work and decision science — what we call ‘augmented intelligence,’” Mr. Howard added.

 

Key Findings from the “2019 CIO Survey: CIOs Have Awoken to the Importance of AI”

  • The percentage of enterprises deploying artificial intelligence (AI) has tripled in the past year.
  • CIOs picked AI as the top game-changer technology.
  • Enterprises use AI in a wide variety of applications.
  • AI suffers from acute talent shortages.

 

 

Facebook’s ’10 year’ challenge is just a harmless meme — right? — from wired.com by Kate O’Neill

Excerpts:

But the technology raises major privacy concerns; the police could use the technology not only to track people who are suspected of having committed crimes, but also people who are not committing crimes, such as protesters and others whom the police deem a nuisance.

It’s tough to overstate the fullness of how technology stands to impact humanity. The opportunity exists for us to make it better, but to do that we also must recognize some of the ways in which it can get worse. Once we understand the issues, it’s up to all of us to weigh in.

 

Futures thinking enters the mainstream — from thefuturesschool.com

Excerpts:

Organizations and society are beginning to acknowledge the incredible benefits of foresight. Even if these leaders and their organizations aren’t well-versed in all of the tools and lingo of futures thinking, more people are demanding that “we do things differently.” The momentum is building, and we believe 2019 could be another pivotal year for foresight!

Brands are Looking to Futurists to Foresee Trends and Anticipate Disruption”– Companies are realizing that traditional short-term strategic planning process will not uphold in the 21st century landscape. Instead, they are turning to futurists or Strategic Foresight methods to ensure their brands don’t become “obsolete.”

 

From DSC:
This reminds me of a slide that I created back in January 2017 where I mentioned that surveying the relevant landscapes is increasingly becoming a skill that our students should have:

 

 

I have it that all of us need to be pulse-checking the environments around us in order to spot emerging trends and potential future scenarios. We need to develop plans to address those potential scenarios ahead of time…so we can reduce the chances of getting broadsided.

 

 

The five most important new jobs in AI, according to KPMG — from qz.com by Cassie Werber

Excerpt:

Perhaps as a counter to the panic that artificial intelligence will destroy jobs, consulting firm KPMG published a list (on 1/8/19) of what it predicts will soon become the five most sought-after AI roles. The predictions are based on the company’s own projects and those on which it advises. They are:

  • AI Architect – Responsible for working out where AI can help a business, measuring performance and—crucially— “sustaining the AI model over time.” Lack of architects “is a big reason why companies cannot successfully sustain AI initiatives,” KMPG notes.
  • AI Product Manager – Liaises between teams, making sure ideas can be implemented, especially at scale. Works closely with architects, and with human resources departments to make sure humans and machines can all work effectively.
  • Data Scientist – Manages the huge amounts of available data and designs algorithms to make it meaningful.
  • AI Technology Software Engineer – “One of the biggest problems facing businesses is getting AI from pilot phase to scalable deployment,” KMPG writes. Software engineers need to be able both to build scalable technology and understand how AI actually works.
  • AI Ethicist – AI presents a host of ethical challenges which will continue to unfold as the technology develops. Creating guidelines and ensuring they’re upheld will increasingly become a full-time job.

 

While it’s all very well to list the jobs people should be training and hiring for, it’s another matter to actually create a pipeline of people ready to enter those roles. Brad Fisher, KPMG’s US lead on data and analytics and the lead author of the predictions, tells Quartz there aren’t enough people getting ready for these roles.

 

Fisher has a steer for those who are eyeing AI jobs but have yet to choose an academic path: business process skills can be “trained,” he said, but “there is no substitute for the deep technical skillsets, such as mathematics, econometrics, or computer science, which would prepare someone to be a data scientist or a big-data software engineer.”

 

From DSC:
I don’t think institutions of higher education (as well as several other types of institutions in our society) are recognizing that the pace of technological change has changed, and that there are significant ramifications to those changes upon society. And if these institutions have picked up on it, you can hardly tell. We simply aren’t used to this pace of change.

Technologies change quickly. People change slowly. And, by the way, that is not a comment on how old someone is…change is hard at almost any age.

 

 

 

 

 
© 2025 | Daniel Christian