new business models

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

On 06/30/2020, in 21st century, 24x7x365 access, accreditation, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business side of he, Canvas - and other Instructure-related items, career development, change, changing business models, collaboration, colleges, community colleges, consortiums, content development, aggregation, repositories, cost of getting a degree, credentialing, Daniel S. Christian, design, digital audio, digital learning, digital storytelling, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, expectations, experimentation, face-to-face, faculty/staff, future, future of higher education, game-changing environment, generational differences, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, liberal arts, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, new business models, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, remote teaching and learning, research, simulations, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, teachers, teaching & learning, teaching online, technologies for your home, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, traditional / tradition, training / L&D, trends, TVs, universities, user experience (UX), using teams, vendors, videoconferencing, vision/possibilities, web-based collaboration, youth, by Daniel Christian

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

Would you fly in a plane that was engineered/designed/built by one person?
Would you drive a car that was engineered/designed/built by one person?
Would you go into brain surgery with only one other person in the operating room?
Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person?

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations. Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

Reflections on “Colleges cut academic programs in the face of budget shortfalls due to Covid-19” [Dickler]

On 06/24/2020, in 21st century, adjunct faculty, business side of he, career development, change, changing business models, chemistry, colleges, community colleges, cost of getting a degree, dangers of the status quo, Daniel S. Christian, economics, faculty/staff, future, future of higher education, game-changing environment, generational differences, health, higher education, innovation, intelligent systems, intelligent tutoring, internet, learning, learning ecosystem, Learning from the Living [Class] Room, liberal arts, lifelong learning, MOOCs -- Massive Open Online Courses, new business models, reinvent, religion, sociology, staying relevant, student-related, surviving, trends, United States, universities, writing, by Daniel Christian

Colleges cut academic programs in the face of budget shortfalls due to Covid-19 — from cnbc.com by Jessica Dickler

Key points:

As colleges face extreme budget shortfalls, some institutions are cutting academic programs that were once central to a liberal arts education.
The University of Alaska system announced it will cut 39 academic departments in all, including sociology, creative writing, chemistry and environmental science.

Even before the global pandemic caused craters in the economy, some institutions were facing financial hardship after years of declines in state funding for higher education. A number of private schools had already made wrenching budget cuts, from curriculum changes to complete overhauls of their liberal arts programs.

From DSC:
A screenshot from the video (below) shows a new type of liberal arts program at Hiram College.

It could very well be that online-based learning turns out to save the liberal arts!!!!! How ironic is that!?!!

That is, many college presidents, provost, and faculty members — especially from smaller liberal arts types of schools — have disdained online-based learning for decades now. It was always viewed as “less than” in their minds…they didn’t want to go that route, as doing so would dilute their precious (and often overpriced) brands. (To be clear, this is not my view…but it was, and still is in many cases, their view.)

Anyway, it looks like more of these same folks will be losing their jobs in the next few years (if they haven’t already). At that point, we may see some of these same folks encounter a sudden paradigm shift. (A shift many of their colleagues have already gone through in prior years.) These same folks may come to appreciate that people will be willing to pay them for their knowledge — but only willing to do so at a much more affordable price…which will likely mean online.

Fewer people — especially when 47 million people in the U.S. alone have filed for unemployment over the last 14 weeks — can afford the cost of getting a degree. They are looking for inexpensive, convenient, efficient, effective means of reinventing themselves.

Huh…another potential irony here…it appears that colleges and universities are coming to know what many of us have known and experienced for years…and that is, the struggle to:

Reinvent oneself
Stay relevant
Survive

Six items re: the future of higher education

On 05/31/2020, in Amazon, business, business side of he, change, changing business models, collaboration, colleges, community colleges, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, disruption, education technology, emerging technologies, Facebook / Meta Platforms, future, future of higher education, game-changing environment, global / globalization, Google, higher education, ideas, innovation, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Microsoft, MOOCs -- Massive Open Online Courses, more voice more choice more control, new business models, online learning, online media, open courseware and systems, pace of change, platforms, reinvent, society, staying relevant, student-related, surviving, traditional / tradition, trends, UK, United States, universities, workplace, by Daniel Christian

From DSC:
I saw the piece below from Graham Brown-Martin’s solid, thought-provoking posting entitled, “University as a Service (UaaS)” out at medium.com. My question is: “What happens if Professor Scott Galloway is right?!”

Excerpt:

Prof Scott Galloway predicts lucrative future partnerships between the FAANG mega-corporations and major higher education brands emerging as a result of current disruptions. Galloway wonders what a partnership between MIT and Apple would look like?

The education conveyor belt of the last century that went school to university to work and a job for life just doesn’t work in an era of rapid transformation. Suppose we truly embrace the notion of continuous or lifelong learning and apply that to the university model. It wouldn’t just stop in your twenties would it?

University as a Service (UaaS), where higher education course and degree modules are unbundled and accessed via a monthly subscription, could be a landing spot for the future of higher education and lifelong learners.

Below are some other items
regarding the future of higher education.

Also relevant/see:

Updating the Higher Education Playbook to Stay Relevant in 2020 — from info.destinysolutions.com (Note: You have to complete the form to get access to the whitepaper.)

Also relevant/see:

Shaping the Future of Post-Secondary Education — from Cherry Tree & Associates
A Time of Transformation in Post-Secondary Education and the American Workforce.

Also relevant/see:

Fast Forward: Looking to the Future Workforce and Online Learning — from evolllution.com by Joann Kozyrev (VP Design and Development, Western Governors University) and Amrit Ahluwalia
Excerpt:
With employers and students looking to close the gap in workforce skills, it’s critical for them to know what skills are in need the most. Postsecondary institutions need to be the resource to provide learners with the education the workforce needs and to make both parties understand the value of the students’ education. With the remote and online shift, it’s a new territory for institutions handle. In this interview, Joann Kozyrev discusses the impact remote learning has on an online institution, concerns about the future of online learning and how to get people back into the workforce fast and efficiently.

Tech conferences are going virtual, and it feels like Netflix content on demand — from .marketwatch.com by Jon Swartz

Excerpt:

Such is the new world of tech conferences in the age of COVID-19. They’ve gone all-digital, like Build and GTC Digital, and may never be the same. Absent a vaccine, the days of thousands of people herded into hotel ballrooms and convention centers like cattle, sharing cabs and eating in cramped quarters, are gone.

Far from crippling the tech industry, however, virtual shows could lead to democratization of what had once been an exclusive, pricey privilege for tech movers and shakers. In the new climate, consumers have free access to valuable technical content whenever they wish to view it.

“Last year, I paid several thousand dollars to attend, and if I was late for a session, I couldn’t rewind it. This year, I could.”

Healthcare will never be the same: 8 experts on the future of medicine around the globe [Reader & Harris]

On 05/22/2020, in 21st century, change, changing business models, education reform, future, game-changing environment, health, new business models, technologies for your home, technology (general), telelegal, telemedicine / telehealth / virtual health, telepresence, by Daniel Christian

Healthcare will never be the same: 8 experts on the future of medicine around the globe — from fastcompany.com by Ruth Reader and Ainsley Harris
The leaders of the Mayo Clinic, Cleveland Clinic, Doctors Without Borders, and more tell us how healthcare is being transformed by the COVID-19 pandemic.

The second thing is we’re seeing technology innovations, such as virtual rounding done on an iPad and virtual [visits]. Before COVID hit, we were doing 3,000 virtual visits a month. In March, we did 60,000.
…
As a nation, we have been promising and not delivering on telehealth now for several years, and that has had to do with licensure, regulation, billing, but also just healthcare’s reluctance to change. With those barriers removed, we’ve been able to move from maybe 400 to 35,000 virtual visits a week.
…
Mental health and well-being should be part of our education. One of the most important things is how to communicate with people, how to disagree with people, how to have productive relationships. And yet we don’t learn any of this.

#telehealth #telelegal #future #change #healthcare

Reflections on “Shaping the Future of Post-Secondary Education” [cherrytree.com]

On 05/22/2020, in accreditation, business side of he, career development, change, changing business models, colleges, community colleges, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, curriculum, dangers of the status quo, Daniel S. Christian, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, new business models, online learning, organizational change, pace of change, trends, United States, universities, vendors, vision/possibilities, by Daniel Christian

RESEARCH REPORT: Shaping the Future of Post-Secondary Education — from cherrytree.com; with thanks to Ryan Craig for this resource
A Time of Transformation in Post-Secondary Education and the American Workforce.

Excerpts:
The objective of this paper is to:

Analyze the current “forever changed” moment for both the post-secondary sector and American workforce; and
Provide insights and ideas for post-secondary education leaders, employers, policymakers and investors based on my analysis.

…
First and foremost, only growth mindsets will work in this environment.
…
Online programs will continue to grow.
…
Higher education institutions must permanently reduce their fixed costs.

Accreditors are going to have to become more tolerant of new models. Accreditors were created to provide self-regulation and a system of peer-review that leads to continuous improvement. Along the way, they were asked to become arbiters of quality in higher education as a condition for federal financial aid eligibility. The structural incentives for accreditors create conditions for them to avoid risk and be conservative. This will not serve society well in the months and years ahead. They will have to embrace innovation or alternatives to traditional accreditation needed.

Faster, less expensive programs with easily understood learning outcomes which are directly tied to employment will be in increasing demand.

From DSC:
Some graphics come to mind — yet again.

Learning from the living class room

But this time, those folks who haven’t been listening or who thought *they* were in control all along, are finally being forced to wake up and look around at the world and the new landscapes. They are finally coming to the realization that they are not in control.

Innovation. Speed. Responsiveness. Quick decision making. These things are tough for many institutions of traditional higher education; there will have to be massive cultural changes. Bringing down the cost of obtaining a degree has to occur...or the backlash against higher ed will continue to build momentum. Consider just a couple of recent lawsuits.

Several new lawsuits filed recently against institutions of higher education

Higher Ed Needs a Long-Term Plan for Virtual Learning [DeVaney, Shimshon, Rascoff, & Maggioncalda]

On 05/20/2020, in 21st century, 24x7x365 access, adjunct faculty, adult learning, collaboration, colleges, community colleges, content development, aggregation, repositories, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education technology, elearning, engagement / engaging students, face-to-face, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, more voice more choice more control, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, reinvent, society, staying relevant, student-related, surviving, teaching & learning, teaching online, technologies for your home, technology (general), tools, traditional / tradition, United States, universities, user experience (UX), vision/possibilities, web-based collaboration, by Daniel Christian

Higher Ed Needs a Long-Term Plan for Virtual Learning — from Harvard Business Review by James DeVaney, Gideon Shimshon, Matthew Rascoff, and Jeff Maggioncalda

Excerpts:

The staggering impact of Covid-19 on education systems around the world is unlike anything we have seen in the post-war era. More than 1.6 billion students have been affected, representing over 91% of all students in the world. Unsurprisingly, demand for online learning has skyrocketed. In the last 30 days, there were 10.3 million enrollments in courses on Coursera, up 644% from the same period last year.
…
As the emergency subsides but normal fails to return, higher ed institutions need to do more. There’s a good likelihood that virtual learning — in some capacity — will need to be a part of education for the foreseeable future. Higher ed institutions need a response framework that looks beyond the immediate actions. They have to prepare for an intermediate period of transition and begin future-proofing their institutions for the long term.

It’s gone ‘shockingly well’: America’s hospitals have embraced remote technology amid COVID-19 [Howley]

On 05/18/2020, in change, changing business models, collaboration, experimentation, future, game-changing environment, health, new business models, technology (general), telelegal, telemedicine / telehealth / virtual health, by Daniel Christian

It’s gone ‘shockingly well’: America’s hospitals have embraced remote technology amid COVID-19 — from finance.yahoo.com by Daniel Howley

Excerpt:

To address that, Kapsner said that nurses and primary doctors who need to physically be in a room with a patient will still do so, but specialists and consulting physicians will remain outside, communicating with the primary doctor or nurse via Teams.

From DSC:
Can #telelegal be too far behind…?

Four K-12 education models that may gain popularity during COVID-19 [McDonald]

On 05/11/2020, in distance education, education, education reform, education technology, homeschooling/homeschoolers, K-12 related, learning, learning ecosystem, Learning from the Living [Class] Room, new business models, online learning, platforms, youth, by Daniel Christian

Four K-12 education models that may gain popularity during COVID-19 — from forbes.com by Kerry McDonald

Excerpts:

Forest Schools
Microschools
Virtual Degree Programs
Homeschooling

From DSC:
When reading the article below…Wayne Gretzky’s quote comes to mind here:

The legal industry needs to skate to where the puck is going to be.

ANALYSIS: The New Normal—Law Firms May Never Be the Same — from news.bloomberglaw.comby Sara Lord

Excerpt:

In our recent 2020 Legal Operations Survey, Bloomberg Law asked organizations including law firms, corporations, non-profit organizations, and academic institutions, a number of questions relating to their use of data and metrics. Included in our survey were questions relating to whether law firms measure the value of legal operations and legal technology. Responses indicated that two-thirds of law firms measure legal operations value and nearly one-quarter of law firms using legal technologies measure the value of that legal technology.

DC: Ouch! Likely a major game-changer — esp given the current landscape of #HigherEducation. [Christian]

On 05/07/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, design, digital audio, digital learning, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, law schools, leadership, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, new business models, online learning, online media, online tutoring, pace of change, platforms, reinvent, remote teaching and learning, society, staying relevant, strategy, student-related, surviving, teaching & learning, teaching online, tools, traditional / tradition, training / L&D, United States, universities, user experience (UX), vendors, vision/possibilities, youth, by Daniel Christian

DC: Ouch! Likely a *major game-changer* — esp given the current landscape of #HigherEducation. If traditional institutions of higher ed want to survive, they better take #onlinelearning far more seriously & research/develop excellent learning experiences.https://t.co/ijmorKMbTv

— Daniel Christian (@dchristian5) May 6, 2020

From DSC:
Readers of this blog will know that I’m a big fan of online learning. That said, I realize it’s not for everyone. Our son, who is studying to become an actor, hates it.

Given:

our current technological tools, setups, and infrastructures
the ways that we are used to doing things
our past and current educational systems
and folks’ learning preferences

…it’s hard to do some things online. I get it.

That said, I wouldn’t rule out the further significant growth and development of online-based learning experiences by any stretch of the imagination. The Coronavirus will force traditional institutions of higher education (plus many K-12 school systems as well as corporate training programs) to invest much more aggressively in the research and development of online-based learning experiences. And with AI-based tools like Otter.AI, our future virtually/digitally-based learning ecosystems could be very powerful indeed.

As but one example, consider that AI technologies — as unseen but present participants in future videoconferencing calls — will “listen” to the conversation and likely provide us with a constantly updating sidebar that will consist of beneficial resources such as:

relevant research
websites
journal articles
blog postings
former team conversations
etc.

The output from that sidebar will likely be able to be saved /downloaded just like we do with transcripts of chat sessions. The available options for such a service will be customizable, and filtering mechanisms can be turned on, or off, or be adjusted.

All of that said, it IS time to reduce the investments that are being used to create new athletic facilities and/or other new physical buildings. And it’s time to start reallocating those millions of dollars of investments into creating/developing highly-effective online-based learning experiences.

Don’t get me wrong. Going to campus is an ideal learning experience, and I hope that for everyone out there. But if the current trends continue — especially the increasing costs of obtaining a degree — that won’t be an option for a growing number of people (especially with the aftermath/ripple effects of the Coronavirus on our society).

#CostOfObtainingADegree #StudentRelated #AI #InstructionalDesign #IntelligentSystems #IntelligentTutoring #FutureOfHigherEducation #Innovation #LearningEcosystems #HigherEducation #Change #NewBusinessModels #Reinvent #StayingRelevant #Surviving

Dawn of the Age of Digital Learning [Moe & Rajendran]

On 05/06/2020, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, blended learning, business side of he, career development, change, changing business models, colleges, community colleges, competency-based learning/education, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital audio, digital learning, digital video, disruption, distance education, education, education technology, elearning, emerging technologies, Europe, face-to-face, faculty/staff, flipping -- inverted learning, future, future of higher education, game-changing environment, generational differences, higher education, homeschooling/homeschoolers, hybrid learning, ideas, India, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, liberal arts, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, new business models, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, remote teaching and learning, social learning / networks, society, student-related, surviving, teaching & learning, teaching online, technology (general), traditional / tradition, training / L&D, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Dawn of the Age of Digital Learning — from medium.com by Michael Moe and Vignesh Rajendran
An Acceleration of Trends That Have Been Building for Years

Excerpts:

Some of these new online learners will sink. Some will crawl out of the pool and never go back in. But we believe most will get the hang of it, like it, and will no longer be confined to the shore. Effectively, the genie is not going back in the bottle… digital learning has come of age. We have a B.C. (Before Coronavirus) world transitioning to A.D. (After Disease).
…
The Coronavirus has brought forth the Dawn of the Age of Digital Learning — a time for builders to create the platforms, tools, and technology to propel society forward.

From DSC:
So many of the things in this article reminded me of the things, developments, trends, needs, and possibilities that I have been tracking for years in this vision of a next-generation, global learning platform that I have entitled:

My guess is that the large, primarily online institutions/organizations will come out of this ordeal in much better shape than the majority of the traditional institutions of higher education. It won’t matter what faculty members at liberal arts institutions think about online learning. And as much as some faculty members won’t like to see or hear about it, students will no longer need for such faculty members to be sold on it. Students will come to realize that it was under those faculty members watch that their own enormous gorillas of debt were created. And they are beginning to witness and hear that it’s taking (or will take) older family members decades to pay down their debt.

So, I think that the market will decide the fate of many traditional institutions of higher education. Lifelong learners will vote with their feet — and fingers actually, by typing in a new URL — and simply move to the SNHU’s, ASU’s, UMass Online’s, WGU’s, and Liberty University’s of the world. After 5-10 years of investments in online learning, there will likely be some pretty amazing learning experiences out there.

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

On 04/21/2020, in 21st century, Access to Justice (A2J), career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communities of practice, competency-based learning/education, corporate / business world, Cost of legal services - including access, experimentation, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, online learning, podcasting, political science, presentations, productivity / tips and tricks, professional development, society, technology (general), telelegal, tools, vision/possibilities, by Daniel Christian

Jennifer Leonard, Jordan Long, and Cat Moon

Part I — 4/10/20

This episode is the first of two episodes that discuss the future of the profession in the wake of the COVID19 crisis. Guests Jordan Furlong and Cat Moon discuss:

How COVID 19 exposes the access to justice crisis the profession has created
Why the crisis offers the opportunity to leverage technology in new ways
Why the structures and systems that have defined the profession have been so durable
Whether lawyers view the crisis as a blip or a transformation
How leaders can pivot toward innovation

From DSC:
At several points in the conversation, when Cat and Jordan were both referring to the importance of experimentation within the legal realm, I was reminded of this graphic that I did back in 2013:

I was reminded of it as well because Jennifer Leonard rightly (in my perspective), brought in higher education into the discussion at several points. There are some similarities — especially concerning power and privilege. Well, it’s now true in the legal realm as well (and probably has been true for a while…I’m just behind).

Experimentation. Experimentation. Experimentation. <– so key in the legal realm right now!

Other notes I took:

Triage: Need to deal with essentials to keep afloat. Yourself, staff, clients, cash flow. Put out the fire.
Reconstruction: In parallel, create “field hospitals.” Recession is going to have massive impacts on old systems. Need new systems. Start building institutions that work. Build as many of these as you can. Experiments. House isn’t going to be inhabitable after the fire. Need a new shelter — maybe start w/ a tent, then a cabin, then a house. Build on something small. Start building what’s going to replace the old systems.
Power and privilege imbalance is why people haven’t been able to change things. “I can make you do something for me. You come here so I can dispense justice to you.” But not just judges…throughout the system.
Public legal awareness and legal education. In high schools, universities, colleges, churches, mosques, synagogues, etc.
Higher ed and legal services? Anything we can learn from each other?
Systems created by people who rule the systems. Power imbalance exists in higher ed, but hubris is completely indefensible within the legal realm. Need much better access to legal information and legal understanding.
OS on the Mac. Don’t have another OS for legal system to move to. We need to redesign our legal OS to serve more people.
Law is society’s OS. Law is DOS-based…need Windows or Mac type of leap.
Self protectionism. Hubris. Power imbalance. Power hungry.
Yet many who enter legal profession come in wanting to make the world a better place. Why the move away from these ideals? Need more focus on developing professional identity. Structure, framework for how to be a lawyer. Students become more cynical as time goes by. Also, there’s “ladder pulling.” Pay your dues. Get hazed. I had to do it…now you have to do it. Bar Exam good example of this. Confirmation bias. It’s the way we’ve always done it.

Today, the following things ARE happening — so it CAN be done! The people in charge just didn’ want to do these things.

lawyers working from home
e-filing of documents to courts
video hearings in court
faster, cheaper, more convenient

Jennifer Leonard, Jordan Long, and Cat Moon

Part II – 4/14/20

On this second part of a two-part series, Professor Cat Moon and Jordan Furlong discuss COVID 19’s impact on legal education and law firms. The conversation explores:

The “knock out effect” the crisis has on the various parts of the lawyer formation system
Who might take ownership of coordinating the new landscape of lawyer accreditation
The opportunities lifelong learning creates for law schools to be involved in the ongoing development of legal professionals
How human-centered design and project-based learning offer ways to integrate the three sides of the Delta model of lawyer competency
How small and solo law firms might be impacted by the crisis

Notes I took:

The knock-out effect.
How can we coordinate amongst the players in the system? Will be hard, because of the existing fiefdoms. Power and authority move back up the chain to those who did the delegating in the first place. If the power has been delegated to you, you are at a disadvantage. Jordan sees an assertion of authority from a central entity — legislatures most likely; possibly courts.
This moment offers us an opportunity to experiment and to redesign our systems. Can find new ways to fulfill missions.
Have no choice but to embrace the ambiguity of the moment.
Triage, then try to build something better than what we had before.
We have to build something different. “And look, the sky’s not falling!” Think big. Act boldly in these experiments. Expand what we think is possible.
The repercussions of the Coronavirus will be with us for much longer than many think it will
Legal principles/concepts/rules. Areas of practice. Professional formation (ethics, integrity, operational aspects, & more). Know the law, but also WHY we have the law and lawyers.
Can learn “black letter law” asynchronously and via videoconferencing.
Need to expand curriculum: Project/time management, customer service, financial and tech literacy
Delta Model — a framework for developing lawyer competencies; starts in law schools; what are the skills and competencies; the foundation is the practice of law; research, issue spotting, PM, data analysis, understanding business; understanding people; wholistic approach. A lifelong journey of growth.
Law schools — 3 years, then done. Not a productive way to do things. We need to keep people on top of their game throughout a career. Is legal education a place or a system/process that you enter and re-enter again and again throughout one’s career? Wouldn’t it be great if I could access ___ modules along the way?
How are we going to create/design highly engaging online-based learning experiences? #1 on Cat’s priority list now. Got moved up the priority list.
There are pros and cons for both F2F and online-based learning. Humanizing impact when your professors are teaching from their homes.
Reframing legal education just as we are reframing courts as a service, not a place.
Blended approach can be very effective/powerful.
Need to collect data on what’s working and what’s not working.
Fundamental business model of corporate side is likely at the end of its course; law firms will need a new model for generating profit. For smaller firms, prospects are more dire as their clients are going through major negative changes. Potential unsustainability of many practices.
How can we provide different models that expand access to justice? That help develop happier and healthier lawyers?
Per legalproblemsolving.org, human-centered design is:
- …a fluid framework for discovering problems, ideating solutions, and iterating to continuously improve solutions. HCD provides a methodology for considering both legal service delivery challenges, as well as clients’ legal problems. The HCD method also serves as a tool individual law students can use to craft a rewarding, successful legal career.

Shared Responsibilities: What It Will Take to Deliver a True National Lifelong Learning Ecosystem [Amyot]

On 04/20/2020, in adult learning, business, business side of he, Canada, career development, change, changing business models, collaboration, colleges, community colleges, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, curriculum, disruption, distance education, education, face-to-face, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, instructional design, law schools, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, microlearning, more voice more choice more control, new business models, online learning, organizational change, reinvent, society, staying relevant, student-related, surviving, traditional / tradition, training / L&D, United States, universities, vendors, workplace, by Daniel Christian

Shared Responsibilities: What It Will Take to Deliver a True National Lifelong Learning Ecosystem — from evoLLLution.com by Denise Amyot | President and CEO, Colleges and Institutes Canada

Building a more flexible and accessible postsecondary sector will require concerted efforts from postsecondary institutions, governments, and employers, all of whom have a role to play in making the culture of lifelong learning a reality.

Legal futurist Richard Susskind on Coronavirus, courts and the legal profession [Ambrogi]

On 04/17/2020, in 21st century, 24x7x365 access, Access to Justice (A2J), change, changing business models, future, game-changing environment, ideas, innovation, law schools, legal reform, legal technologies, legislatures / government / legal, new business models, policy, political science, society, by Daniel Christian

LawNext Episode 71: Legal Futurist Richard Susskind on Coronavirus, Courts and the Legal Profession — from .lawsitesblog.com by Robert Ambrogi

Excerpt:

Ever since the publication of his seminal 1996 book, The Future of Law, Richard Susskind has remained the world’s most-recognized and most-respected speaker and author on the future of legal services. But even he could not have foreseen the sudden relevance of his latest book, Online Courts and the Future of Justice.

On this episode of LawNext, Susskind joins host Bob Ambrogi for a conversation about the legal profession and the judicial system in a time of global pandemic. Will the pandemic fast-forward law’s leap into the future? Will there be fundamental change in legal services delivery? Will courts move online more quickly than even he had thought? Susskind shares his thoughts on these questions and more.

Also see:

Learning Ecosystems

Tech conferences are going virtual, and it feels like Netflix content on demand [Swartz]

Healthcare will never be the same: 8 experts on the future of medicine around the globe [Reader & Harris]

Reflections on “Shaping the Future of Post-Secondary Education” [cherrytree.com]

It’s gone ‘shockingly well’: America’s hospitals have embraced remote technology amid COVID-19 [Howley]

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

Legal futurist Richard Susskind on Coronavirus, courts and the legal profession [Ambrogi]

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