Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

 

 

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

  • Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
  • AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
  • Voice-driven interfaces.
  • Matching employees to employers.
  • Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
  • From cradle to grave. Lifelong learning.
  • Multimedia-based, interactive content.
  • Asynchronously and synchronously connecting with others learning about the same content.
  • Online-based tutoring/assistance; remote assistance.
  • Reinvent. Staying relevant. Surviving.
  • Competency-based learning.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 

 

 

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

 

 

 

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

  • Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
  • Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
  • Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

 

 

 

MIT plans $1B computing college, AI research effort — from educationdive.com by James Paterson

Dive Brief (emphasis DSC):

  • The Massachusetts Institute of Technology is creating a College of Computing with the help of a $350 million gift from billionaire investor Stephen A. Schwarzman, who is the CEO and co-founder of the private equity firm Blackstone, in a move the university said is its “most significant reshaping” since 1950.
  • Featuring 50 new faculty positions and a new headquarters building, the $1 billion interdisciplinary initiative will bring together computer science, artificial intelligence (AI), data science and related programs across the institution. MIT will establish a new deanship for the college.
  • The new college…will explore and promote AI’s use in non-technology disciplines with a focus on ethical considerations, which are a growing concern as the technology becomes embedded in many fields.

 

Also see:

Alexa Sessions You Won’t Want to Miss at AWS re:Invent 2018 — from developer.amazon.com

Excerpts — with an eye towards where this might be leading in terms of learning spaces:

Alexa and AWS IoT — Voice is a natural interface to interact not just with the world around us, but also with physical assets and things, such as connected home devices, including lights, thermostats, or TVs. Learn how you can connect and control devices in your home using the AWS IoT platform and Alexa Skills Kit.

Connect Any Device to Alexa and Control Any Feature with the Updated Smart Home Skill API — Learn about the latest update to the Smart Home Skill API, featuring new capability interfaces you can use as building blocks to connect any device to Alexa, including those that fall outside of the traditional smart home categories of lighting, locks, thermostats, sensors, cameras, and audio/video gear. Start learning about how you can create a smarter home with Alexa.

Workshop: Build an Alexa Skill with Multiple Models — Learn how to build an Alexa skill that utilizes multiple interaction models and combines functionality into a single skill. Build an Alexa smart home skill from scratch that implements both custom interactions and smart home functionality within a single skill. Check out these resources to start learning:

 
 

The 11 coolest announcements Google made at its biggest product event of the year — from businessinsider.com by Dave Smith

Excerpt:

On Tuesday (10/9), Google invited journalists to New York City to debut its newest smartphone, the Pixel 3, among several other hardware goodies.

Google made dozens of announcements in its 75-minute event, but a handful of “wow” moments stole the show.

Here are the 11 coolest announcements Google made at its big hardware event…

 

 

 

Google’s Pixel 3 event in 6 minutes — from businessinsider.com

 

 

Google unveiled its new Home Hub but it might be ‘late to the market’ — from barrons.com by Emily Bary

Excerpt:

Alphabet ’s Google has sold millions of voice-enabled speakers, but it inched toward the future at a Tuesday launch event when it introduced the Home Hub smart screen.

Google isn’t the first company to roll out a screen-enabled home device with voice-assistant technology— Amazon.com released its Echo Show in July 2017. Meanwhile, Lenovo has gotten good reviews for its Smart Display, and Facebook introduced the Portal on Monday.

For the most part, though, consumers have stuck to voice-only devices, and it will be up to Google and its rivals to convince them that an added screen is worth paying for. They’ll also have to reassure consumers that they can trust big tech to maintain their privacy, an admittedly harder task these days after recent security issues at Google and Facebook.

 

Amazon was right to realize early on that consumers aren’t always comfortable buying items they can’t even see pictures of, and that it’s hard to remember directions you’ve heard but not seen.

 

 

Google has announced its first smart speaker with a screen — from businessinsider.com by Brandt Ranj

  • Google has announced the Google Hub, its first smart home speaker with a screen. It’s available for pre-order at Best Buy, Target, and Walmart for $149. The Hub will be released on October 22.
  • The Hub has a 7″ touchscreen and sits on a base with a built-in speaker and microphones, which you can use to play music, watch videos, get directions, and control smart home accessories with your voice.
  • Its biggest advantage is its ability to hook into Google’s first-party services, like YouTube and Google Maps, which none of its competitors can use.
  • If you’re an Android or Chromecast user, trust Google more than Amazon, or want a smaller smart home speaker with a screen, the Google Hub is now your best bet.

 

 

Google is shutting down Google+ for consumers following security lapse — from theverge.com by Ashley Carman

Excerpt:

Google is going to shut down the consumer version of Google+ over the next 10 months, the company writes in a blog post today. The decision follows the revelation of a previously undisclosed security flaw that exposed users’ profile data that was remedied in March 2018.

 

 

Google shutters Google+ after users’ personal data exposed — from cbsnews.com

 

 

Google+ is shutting down, and the site’s few loyal users are mourning – from cnbc.com by Jillian D’Onfro

  • Even though Google had diverted resources away from Google+, there’s a small loyal base of users devastated to see it go away.
  • One fan said the company is using its recently revealed security breach as an excuse to shutter the site.
  • Google said it will be closing Google+ in the coming months.

 

 

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display — from the verge.com by Chaim Gartenberg

Excerpt:

The Jarvish X is the more basic of the two models. It offers integrated microphones and speakers for Siri, Google Assistant, and Alexa support so wearers have access things like directions, weather updates, and control music through voice control. There’s also a 2K, front-facing camera built into the helmet so you can record your ride. It’s set to cost $799 when it hits Kickstarter in January.

 

 

 

Microsoft's conference room of the future

 

From DSC:
Microsoft’s conference room of the future “listens” to the conversations of the team and provides a transcript of the meeting. It also is using “artificial intelligence tools to then act on what meeting participants say. If someone says ‘I’ll follow up with you next week,’ then they’ll get a notification in Microsoft Teams, Microsoft’s Slack competitor, to actually act on that promise.”

This made me wonder about our learning spaces in the future. Will an #AI-based device/cloud-based software app — in real-time — be able to “listen” to the discussion in a classroom and present helpful resources in the smart classroom of the future (i.e., websites, online-based databases, journal articles, and more)?

Will this be a feature of a next generation learning platform as well (i.e., addressing the online-based learning realm)? Will this be a piece of an intelligent tutor or an intelligent system?

Hmmm…time will tell.

 

 


 

Also see this article out at Forbes.com entitled, “There’s Nothing Artificial About How AI Is Changing The Workplace.” 

Here is an excerpt:

The New Meeting Scribe: Artificial Intelligence

As I write this, AI has already begun to make video meetings even better. You no longer have to spend time entering codes or clicking buttons to launch a meeting. Instead, with voice-based AI, video conference users can start, join or end a meeting by simply speaking a command (think about how you interact with Alexa).

Voice-to-text transcription, another artificial intelligence feature offered by Otter Voice Meeting Notes (from AISense, a Zoom partner), Voicefox and others, can take notes during video meetings, leaving you and your team free to concentrate on what’s being said or shown. AI-based voice-to-text transcription can identify each speaker in the meeting and save you time by letting you skim the transcript, search and analyze it for certain meeting segments or words, then jump to those mentions in the script. Over 65% of respondents from the Zoom survey said they think AI will save them at least one hour a week of busy work, with many claiming it will save them one to five hours a week.

 

 

Skype chats are coming to Alexa devices — from engadget.com by Richard Lawlor
Voice controlled internet calls to or from any device with Amazon’s system in it.

Excerpt:

Aside from all of the Alexa-connected hardware, there’s one more big development coming for Amazon’s technology: integration with Skype. Microsoft and Amazon said that voice and video calls via the service will come to Alexa devices (including Microsoft’s Xbox One) with calls that you can start and control just by voice.

 

 

Amazon Hardware Event 2018
From techcrunch.com

 

Echo HomePod? Amazon wants you to build your own — by Brian Heater
One of the bigger surprises at today’s big Amazon event was something the company didn’t announce. After a couple of years of speculation that the company was working on its own version of the Home…

 

 

The long list of new Alexa devices Amazon announced at its hardware event — by Everyone’s favorite trillion-dollar retailer hosted a private event today where they continued to…

 

Amazon introduces APL, a new design language for building Alexa skills for devices with screensAlong with the launch of the all-new Echo Show, the Alexa-powered device with a screen, Amazon also introduced a new design language for developers who want to build voice skills that include multimedia…

Excerpt:

Called Alexa Presentation Language, or APL, developers will be able to build voice-based apps that also include things like images, graphics, slideshows and video, and easily customize them for different device types – including not only the Echo Show, but other Alexa-enabled devices like Fire TV, Fire Tablet, and the small screen of the Alexa alarm clock, the Echo Spot.

 

From DSC:
This is a great move by Amazon — as NLP and our voices become increasingly important in how we “drive” and utilize our computing devices.

 

 

Amazon launches an Echo Wall Clock, because Alexa is gonna be everywhere — by Sarah Perez

 

 

Amazon’s new Echo lineup targets Google, Apple and Sonos — from engadget.com by Nicole Lee
Alexa, dominate the industry.

The business plan from here is clear: Companies pay a premium to be activated when users pose questions related to their products and services. “How do you cook an egg?” could pull up a Food Network tutorial; “How far is Morocco?” could enable the Expedia app.
Also see how Alexa might be a key piece of smart classrooms in the future:
 

San Diego’s Nanome Inc. releases collaborative VR-STEM software for free — from vrscout.com by Becca Loux

Excerpt:

The first collaborative VR molecular modeling application was released August 29 to encourage hands-on chemistry experimentation.

The open-source tool is free for download now on Oculus and Steam.

Nanome Inc., the San Diego-based start-up that built the intuitive application, comprises UCSD professors and researchers, web developers and top-level pharmaceutical executives.

 

“With our tool, anyone can reach out and experience science at the nanoscale as if it is right in front of them. At Nanome, we are bringing the craftsmanship and natural intuition from interacting with these nanoscale structures at room scale to everyone,” McCloskey said.

 

San Diego’s Nanome Inc. Releases Collaborative VR-STEM Software For Free

 

 

10 ways VR will change life in the near future — from forbes.com

Excerpts:

  1. Virtual shops
  2. Real estate
  3. Dangerous jobs
  4. Health care industry
  5. Training to create VR content
  6. Education
  7. Emergency response
  8. Distraction simulation
  9. New hire training
  10. Exercise

 

From DSC:
While VR will have its place — especially for timeswhen you need to completely immerse yourself into another environment — I think AR and MR will be much larger and have a greater variety of applications. For example, I could see where instructions on how to put something together in the future could use AR and/or MR to assist with that process. The system could highlight the next part that I’m looking for and then highlight the corresponding parts where it goes — and, if requested, can show me a clip on how it fits into what I’m trying to put together.

 

How MR turns firstline workers into change agents — from virtualrealitypop.com by Charlie Finkand
Mixed Reality, a new dimension of work — from Microsoft and Harvard Business Review

Excerpts:

Workers with mixed-reality solutions that enable remote assistance, spatial planning, environmentally contextual data, and much more,” Bardeen told me. With the HoloLens Firstline Workers workers conduct their usual, day-to-day activities with the added benefit of a heads-up, hands-free, display that gives them immediate access to valuable, contextual information. Microsoft says speech services like Cortana will be critical to control along with gesture, according to the unique needs of each situation.

 

Expect new worker roles. What constitutes an “information worker” could change because mixed reality will allow everyone to be involved in the collection and use of information. Many more types of information will become available to any worker in a compelling, easy-to-understand way. 

 

 

Let’s Speak: VR language meetups — from account.altvr.com

 

 

 

 

Three AI and machine learning predictions for 2019 — from forbes.com by Daniel Newman

Excerpt:

What could we potentially see next year? New and innovative uses for machine learning? Further evolution of human and machine interaction? The rise of AI assistants? Let’s dig deeper into AI and machine learning predictions for the coming months.

 

2019 will be a year of development for the AI assistant, showing us just how powerful and useful these tools are. It will be in more places than your home and your pocket too. Companies such as Kia and Hyundai are planning to include AI assistants in their vehicles starting in 2019. Sign me up for a new car! I’m sure that Google, Apple, and Amazon will continue to make advancements to their AI assistants making our lives even easier.

 

 

DeepMind AI matches health experts at spotting eye diseases — from endgadget.com by Nick Summers

Excerpt:

DeepMind has successfully developed a system that can analyze retinal scans and spot symptoms of sight-threatening eye diseases. Today, the AI division — owned by Google’s parent company Alphabet — published “early results” of a research project with the UK’s Moorfields Eye Hospital. They show that the company’s algorithms can quickly examine optical coherence tomography (OCT) scans and make diagnoses with the same accuracy as human clinicians. In addition, the system can show its workings, allowing eye care professionals to scrutinize the final assessment.

 

 

Microsoft and Amazon launch Alexa-Cortana public preview for Echo speakers and Windows 10 PCs — from venturebeat.com by Khari Johnson

Excerpt:

Microsoft and Amazon will bring Alexa and Cortana to all Echo speakers and Windows 10 users in the U.S. [on 8/15/18]. As part of a partnership between the Seattle-area tech giants, you can say “Hey Cortana, open Alexa” to Windows 10 PCs and “Alexa, open Cortana” to a range of Echo smart speakers.

The public preview bringing the most popular AI assistant on PCs together with the smart speaker with the largest U.S. market share will be available to most people today but will be rolled out to all users in the country over the course of the next week, a Microsoft spokesperson told VentureBeat in an email.

Each of the assistants brings unique features to the table. Cortana, for example, can schedule a meeting with Outlook, create location-based reminders, or draw on LinkedIn to tell you about people in your next meeting. And Alexa has more than 40,000 voice apps or skills made to tackle a broad range of use cases.

 

 

What Alexa can and cannot do on a PC — from venturebeat.com by Khari Johnson

Excerpt:

Whatever happened to the days of Alexa just being known as a black cylindrical speaker? Since the introduction of the first Echo in fall 2014, Amazon’s AI assistant has been embedded in a number of places, including car infotainment systems, Alexa smartphone apps, wireless headphones, Echo Show and Fire tablets, Fire TV Cube for TV control, the Echo Look with an AI-powered fashion assistant, and, in recent weeks, personal computers.

Select computers from HP, Acer, and others now make Alexa available to work seamlessly alongside Microsoft’s Cortana well ahead of the Alexa-Cortana partnership for Echo speakers and Windows 10 devices, a project that still has no launch date.

 

 

‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace — from nytimes.com by Steve Lohr

Excerpt:

There is no shortage of predictions about how artificial intelligence is going to reshape where, how and if people work in the future.

But the grand work-changing projects of A.I., like self-driving cars and humanoid robots, are not yet commercial products. A more humble version of the technology, instead, is making its presence felt in a less glamorous place: the back office.

New software is automating mundane office tasks in operations like accounting, billing, payments and customer service. The programs can scan documents, enter numbers into spreadsheets, check the accuracy of customer records and make payments with a few automated computer keystrokes.

The technology is still in its infancy, but it will get better, learning as it goes. So far, often in pilot projects focused on menial tasks, artificial intelligence is freeing workers from drudgery far more often than it is eliminating jobs.

 

 

AI for Virtual Medical Assistants – 4 Current Applications — from techemergence.com by Kumba Sennaar

Excerpt:

In an effort to reduce the administrative burden of medical transcription and clinical documentation, researchers are developing AI-driven virtual assistants for the healthcare industry.

This article will set out to determine the answers to the following questions:

  • What types of AI applications are emerging to improve management of administrative tasks, such as logging medical information and appointment notes, in the medical environment?
  • How is the healthcare market implementing these AI applications?

 

Amazon’s Facial Recognition Wrongly Identifies 28 Lawmakers, A.C.L.U. Says — from nytimes.com by Natasha Singer

Excerpt:

In the test, the Amazon technology incorrectly matched 28 members of Congress with people who had been arrested, amounting to a 5 percent error rate among legislators.

The test disproportionally misidentified African-American and Latino members of Congress as the people in mug shots.

“This test confirms that facial recognition is flawed, biased and dangerous,” said Jacob Snow, a technology and civil liberties lawyer with the A.C.L.U. of Northern California.

On Thursday afternoon, three of the misidentified legislators — Senator Edward J. Markey of Massachusetts, Representative Luis V. Gutiérrez of Illinois and Representative Mark DeSaulnier of California, all Democrats — followed up with a letter to Jeff Bezos, the chief executive of Amazon, saying there are “serious questions regarding whether Amazon should be selling its technology to law enforcement at this time.”

 

Back from January:

 

 

 

State of AI — from stateof.ai

Excerpt:

In this report, we set out to capture a snapshot of the exponential progress in AI with a focus on developments in the past 12 months. Consider this report as a compilation of the most interesting things we’ve seen that seeks to trigger informed conversation about the state of AI and its implication for the future.

We consider the following key dimensions in our report:

  • Research: Technology breakthroughs and their capabilities.
  • Talent: Supply, demand and concentration of talent working in the field.
  • Industry: Large platforms, financings and areas of application for AI-driven innovation today and tomorrow.
  • Politics: Public opinion of AI, economic implications and the emerging geopolitics of AI.

 

definitions of terms involved in AI

definitions of terms involved in AI

 

hard to say how AI is impacting jobs yet -- but here are 2 perspectives

 

 

There’s nothing artificial about how AI is changing the workplace — from forbes.com by Eric Yuan

Excerpt:

As I write this, AI has already begun to make video meetings even better. You no longer have to spend time entering codes or clicking buttons to launch a meeting. Instead, with voice-based AI, video conference users can start, join or end a meeting by simply speaking a command (think about how you interact with Alexa).

Voice-to-text transcription, another artificial intelligence feature offered by Otter Voice Meeting Notes (from AISense, a Zoom partner), Voicefox and others, can take notes during video meetings, leaving you and your team free to concentrate on what’s being said or shown. AI-based voice-to-text transcription can identify each speaker in the meeting and save you time by letting you skim the transcript, search and analyze it for certain meeting segments or words, then jump to those mentions in the script. Over 65% of respondents from the Zoom survey said they think AI will save them at least one hour a week of busy work, with many claiming it will save them one to five hours a week.

 

 

 

AI can now ‘listen’ to machines to tell if they’re breaking down — from by Rebecca Campbell

Excerpt:

Sound is everywhere, even when you can’t hear it.

It is this noiseless sound, though, that says a lot about how machines function.

Helsinki-based Noiseless Acoustics and Amsterdam-based OneWatt are relying on artificial intelligence (AI) to better understand the sound patterns of troubled machines. Through AI they are enabling faster and easier problem detection.

 

Making sound visible even when it can’t be heard. With the aid of non-invasive sensors, machine learning algorithms, and predictive maintenance solutions, failing components can be recognized at an early stage before they become a major issue.

 

 

 

Chinese university uses facial recognition for campus entry — from cr80news.com by Andrew Hudson

Excerpt:

A number of higher education institutions in China have deployed biometric solutions for access and payments in recent months, and adding to the list is Peking University. The university has now installed facial recognition readers at perimeter access gates to control access to its Beijing campus.

As reported by the South China Morning Post, anyone attempting to enter through the southwestern gate of the university will no longer have to provide a student ID card. Starting this month, students will present their faces to a camera as part of a trial run of the system ahead of full-scale deployment.

From DSC:
I’m not sure I like this one at all — and the direction that this is going in. 

 

 

 

Will We Use Big Data to Solve Big Problems? Why Emerging Technology is at a Crossroads — from blog.hubspot.com by Justin Lee

Excerpt:

How can we get smarter about machine learning?
As I said earlier, we’ve reached an important crossroads. Will we use new technologies to improve life for everyone, or to fuel the agendas of powerful people and organizations?

I certainly hope it’s the former. Few of us will run for president or lead a social media empire, but we can all help to move the needle.

Consume information with a critical eye.
Most people won’t stop using Facebook, Google, or social media platforms, so proceed with a healthy dose of skepticism. Remember that the internet can never be objective. Ask questions and come to your own conclusions.

Get your headlines from professional journalists.
Seek credible outlets for news about local, national and world events. I rely on the New York Times and the Wall Street Journal. You can pick your own sources, but don’t trust that the “article” your Aunt Marge just posted on Facebook is legit.

 

 

 

 

Computers that never forget a face — from Future Today Institute

Excerpts:

In August, the U.S. Customs and Border Protection will roll out new technology that will scan the faces of drivers as they enter and leave the United States. For years, accomplishing that kind of surveillance through a car windshield has been difficult. But technology is quickly advancing. This system, activated by ambient light sensors, range finders and remote speedometers, uses smart cameras and AI-powered facial recognition technology to compare images in government files with people behind the wheel.

Biometric borders are just the beginning. Faceprints are quickly becoming our new fingerprints, and this technology is marching forward with haste. Faceprints are now so advanced that machine learning algorithms can recognize your unique musculatures and bone structures, capillary systems, and expressions using thousands of data points. All the features that make up a unique face are being scanned, captured and analyzed to accurately verify identities. New hairstyle? Plastic surgery? They don’t interfere with the technology’s accuracy.

Why you should care. Faceprints are already being used across China for secure payments. Soon, they will be used to customize and personalize your digital experiences. Our Future Today Institute modeling shows myriad near-future applications, including the ability to unlock your smart TV with your face. Retailers will use your face to personalize your in-store shopping experience. Auto manufacturers will start using faceprints to detect if drivers are under the influence of drugs or alcohol and prevent them from driving. It’s plausible that cars will soon detect if a driver is distracted and take the wheel using an auto-pilot feature. On a diet but live with others? Stash junk food in a drawer and program the lock to restrict your access. Faceprints will soon create opportunities for a wide range of sectors, including military, law enforcement, retail, manufacturing and security. But as with all technology, faceprints could lead to the loss of privacy and widespread surveillance.

It’s possible for both risk and opportunity to coexist. The point here is not alarmist hand-wringing, or pointless calls for cease-and-desist demands on the development and use of faceprint technology. Instead, it’s to acknowledge an important emerging trend––faceprints––and to think about the associated risks and opportunities for you and your organization well in advance. Approach biometric borders and faceprints with your (biometrically unique) eyes wide open.

Near-Futures Scenarios (2018 – 2028):

OptimisticFaceprints make us safer, and they bring us back to physical offices and stores.  

Pragmatic: As faceprint adoption grows, legal challenges mount. 
In April, a U.S. federal judge ruled that Facebook must confront a class-action lawsuit that alleges its faceprint technology violates Illinois state privacy laws. Last year, a U.S. federal judge allowed a class-action suit to go forth against Shutterfly, claiming the company violated the Illinois Biometric Information Privacy Act, which ensures companies receive written releases before collecting biometric data, including faces. Companies and device manufacturers, who are early developers but late to analyzing legal outcomes, are challenged to balance consumer privacy with new security benefits.

CatastrophicFaceprints are used for widespread surveillance and authoritative control.

 

 

 

How AI is helping sports teams scout star play — from nbcnews.com by Edd Gent
Professional baseball, basketball and hockey are among the sports now using AI to supplement traditional coaching and scouting.

 

 

 

Preparing students for workplace of the future  — from educationdive.com by Shalina Chatlani

Excerpt:

The workplace of the future will be marked by unprecedentedly advanced technologies, as well as a focus on incorporating artificial intelligence to drive higher levels of production with fewer resources. Employers and education stakeholders, noting the reality of this trend, are turning a reflective eye toward current students and questioning whether they will be workforce ready in the years to come.

This has become a significant concern for higher education executives, who find their business models could be disrupted as they fail to meet workforce demands. A 2018 Gallup-Northeastern University survey shows that of 3,297 U.S. citizens interviewed, only 22% with a bachelor’s degree said their education left them “well” or “very well prepared” to use AI in their jobs.

In his book “Robot-Proof: Higher Education in the Age of Artificial Intelligence,” Northeastern University President Joseph Aoun argued that for higher education to adapt advanced technologies, it has to focus on life-long learning, which he said says prepares students for the future by fostering purposeful integration of technical literacies, such as coding and data literacy, with human literacies, such as creativity, ethics, cultural agility and entrepreneurship.

“When students combine these literacies with experiential components, they integrate their knowledge with real life settings, leading to deep learning,” Aoun told Forbes.

 

 

Amazon’s A.I. camera could help people with memory loss recognize old friends and family — from cnbc.com by Christina Farr

  • Amazon’s DeepLens is a smart camera that can recognize objects in front of it.
  • One software engineer, Sachin Solkhan, is trying to figure out how to use it to help people with memory loss.
  • Users would carry the camera to help them recognize people they know.

 

 

Microsoft acquired an AI startup that helps it take on Google Duplex — from qz.com by Dave Gershgorn

Excerpt:

We’re going to talk to our technology, and everyone else’s too. Google proved that earlier this month with a demonstration of artificial intelligence that can hop on the phone to book a restaurant reservation or appointment at the hair salon.

Now it’s just a matter of who can build that technology fastest. To reach that goal, Microsoft has acquired conversational AI startup Semantic Machines for an undisclosed amount. Founded in 2014, the startup’s goal was to build AI that can converse with humans through speech or text, with the ability to be trained to converse on any language or subject.

 

 

Researchers developed an AI to detect DeepFakes — from thenextweb.com by Tristan Greene

Excerpt:

A team of researchers from the State University of New York (SUNY) recently developed a method for detecting whether the people in a video are AI-generated. It looks like DeepFakes could meet its match.

What it means: Fear over whether computers will soon be able to generate videos that are indistinguishable from real footage may be much ado about nothing, at least with the currently available methods.

The SUNY team observed that the training method for creating AI that makes fake videos involves feeding it images – not video. This means that certain human physiological quirks – like breathing and blinking – don’t show up in computer-generated videos. So they decided to build an AI that uses computer vision to detect blinking in fake videos.

 

 

Bringing It Down To Earth: Four Ways Pragmatic AI Is Being Used Today — from forbes.com by Carlos Melendez

Excerpt:

Without even knowing it, we are interacting with pragmatic AI day in and day out. It is used in the automated chatbots that answer our calls and questions and the customer service rep that texts with us on a retail site, providing a better and faster customer experience.

Below are four key categories of pragmatic AI and ways they are being applied today.

1. Speech Recognition And Natural Language Processing (NLP)
2. Predictive Analytics
3. Image Recognition And Computer Vision
4. Self-Driving Cars And Robots

 

 

Billable Hour ‘Makes No Sense’ in an AI World — from biglawbusiness.com by Helen Gunnarsson

Excerpt:

Artificial intelligence (AI) is transforming the practice of law, and “data is the new oil” of the legal industry, panelist Dennis Garcia said at a recent American Bar Association conference.Garcia is an assistant general counsel for Microsoft in Chicago. Robert Ambrogi, a Massachusetts lawyer and blogger who focuses on media, technology, and employment law, moderated the program.“The next generation of lawyers is going to have to understand how AI works” as part of the duty of competence, panelist Anthony E. Davis told the audience. Davis is a partner with Hinshaw & Culbertson LLP in New York.

Davis said AI will result in dramatic changes in law firms’ hiring and billing, among other things. The hourly billing model, he said, “makes no sense in a universe where what clients want is judgment.” Law firms should begin to concern themselves not with the degrees or law schools attended by candidates for employment but with whether they are “capable of developing judgment, have good emotional intelligence, and have a technology background so they can be useful” for long enough to make hiring them worthwhile, he said.

 

 

Deep Learning Tool Tops Dermatologists in Melanoma Detection — from healthitanalytics.com
A deep learning tool achieved greater accuracy than dermatologists when detecting melanoma in dermoscopic images.

 

 

Apple’s plans to bring AI to your phone — from wired.com by Tom Simonite

Excerpt:

HomeCourt is built on tools announced by Federighi last summer, when he launched Apple’s bid to become a preferred playground for AI-curious developers. Known as Core ML, those tools help developers who’ve trained machine learning algorithms deploy them on Apple’s mobile devices and PCs.

At Apple’s Worldwide Developer Conference on Monday, Federighi revealed the next phase of his plan to enliven the app store with AI. It’s a tool called Create ML that’s something like a set of training wheels for building machine learning models in the first place. In a demo, training an image-recognition algorithm to distinguish different flavors of ice cream was as easy as dragging and dropping a folder containing a few dozen images and waiting a few seconds. In a session for developers, Apple engineers suggested Create ML could teach software to detect whether online comments are happy or angry, or predict the quality of wine from characteristics such as acidity and sugar content. Developers can use Create ML now but can’t ship apps using the technology until Apple’s latest operating systems arrive later this year.

 

 

 

 

 

Google’s robot assistant now makes eerily lifelike phone calls for you — from theguardian.com by Olivia Solon
Google Duplex contacts hair salon and restaurant in demo, adding ‘er’ and ‘mmm-hmm’ so listeners think it’s human

Excerpt:

Google’s virtual assistant can now make phone calls on your behalf to schedule appointments, make reservations in restaurants and get holiday hours.

The robotic assistant uses a very natural speech pattern that includes hesitations and affirmations such as “er” and “mmm-hmm” so that it is extremely difficult to distinguish from an actual human phone call.

The unsettling feature, which will be available to the public later this year, is enabled by a technology called Google Duplex, which can carry out “real world” tasks on the phone, without the other person realising they are talking to a machine. The assistant refers to the person’s calendar to find a suitable time slot and then notifies the user when an appointment is scheduled.

 

 

Google employees quit over the company’s military AI project — from thenextweb.com by Tristan Greene

Excerpt:

About a dozen Google employees reportedly left the company over its insistence on developing AI for the US military through a program called Project Maven. Meanwhile 4,000 others signed a petition demanding the company stop.

It looks like there’s some internal confusion over whether the company’s “Don’t Be Evil” motto covers making machine learning systems to aid warfare.

 

 

 

The link between big tech and defense work — from wired.com by Nitasha Tiku

Except:

FOR MONTHS, A growing faction of Google employees has tried to force the company to drop out of a controversial military program called Project Maven. More than 4,000 employees, including dozens of senior engineers, have signed a petition asking Google to cancel the contract. Last week, Gizmodo reported that a dozen employees resigned over the project. “There are a bunch more waiting for job offers (like me) before we do so,” one engineer says. On Friday, employees communicating through an internal mailing list discussed refusing to interview job candidates in order to slow the project’s progress.

Other tech giants have recently secured high-profile contracts to build technology for defense, military, and intelligence agencies. In March, Amazon expanded its newly launched “Secret Region” cloud services supporting top-secret work for the Department of Defense. The same week that news broke of the Google resignations, Bloomberg reported that Microsoft locked down a deal with intelligence agencies. But there’s little sign of the same kind of rebellion among Amazon and Microsoft workers.

 

 

Amazon urged not to sell facial recognition tool to police — from wpxi.com by Gene Johnson

Excerpt:

Facebook SEATTLE (AP) – The American Civil Liberties Union and other privacy advocates are asking Amazon to stop marketing a powerful facial recognition tool to police, saying law enforcement agencies could use the technology to “easily build a system to automate the identification and tracking of anyone.”

The tool, called Rekognition, is already being used by at least one agency – the Washington County Sheriff’s Office in Oregon – to check photographs of unidentified suspects against a database of mug shots from the county jail, which is a common use of such technology around the country.

 

 

From DSC:
Google’s C-Suite — as well as the C-Suites at Microsoft, Amazon, and other companies — needs to be very careful these days, as they could end up losing the support/patronage of a lot of people — including more of their own employees. It’s not an easy task to know how best to build and use technologies in order to make the world a better place…to create a dream vs. a nightmare for our future. But just because we can build something, doesn’t mean we should.

 

 

The Complete Guide to Conversational Commerce | Everything you need to know. — from chatbotsmagazine.com by Matt Schlicht

Excerpt:

What is conversational commerce? Why is it such a big opportunity? How does it work? What does the future look like? How can I get started? These are the questions I’m going to answer for you right now.

The guide covers:

  • An introduction to conversational commerce.
  • Why conversational commerce is such a big opportunity.
  • Complete breakdown of how conversational commerce works.
  • Extensive examples of conversational commerce using chatbots and voicebots.
  • How artificial intelligence impacts conversational commerce.
  • What the future of conversational commerce will look like.

 

Definition: Conversational commerce is an automated technology, powered by rules and sometimes artificial intelligence, that enables online shoppers and brands to interact with one another via chat and voice interfaces.

 

 

 

Notes from the AI frontier: Applications and value of deep learning — from mckinsey.com by Michael Chui, James Manyika, Mehdi Miremadi, Nicolaus Henke, Rita Chung, Pieter Nel, and Sankalp Malhotra

Excerpt:

Artificial intelligence (AI) stands out as a transformational technology of our digital age—and its practical application throughout the economy is growing apace. For this briefing, Notes from the AI frontier: Insights from hundreds of use cases (PDF–446KB), we mapped both traditional analytics and newer “deep learning” techniques and the problems they can solve to more than 400 specific use cases in companies and organizations. Drawing on McKinsey Global Institute research and the applied experience with AI of McKinsey Analytics, we assess both the practical applications and the economic potential of advanced AI techniques across industries and business functions. Our findings highlight the substantial potential of applying deep learning techniques to use cases across the economy, but we also see some continuing limitations and obstacles—along with future opportunities as the technologies continue their advance. Ultimately, the value of AI is not to be found in the models themselves, but in companies’ abilities to harness them.

It is important to highlight that, even as we see economic potential in the use of AI techniques, the use of data must always take into account concerns including data security, privacy, and potential issues of bias.

  1. Mapping AI techniques to problem types
  2. Insights from use cases
  3. Sizing the potential value of AI
  4. The road to impact and value

 

 

 

AI for Good — from re-work.co by Ali Shah, Head of Emerging Technology and Strategic Direction – BBC

 

 

 

Algorithms are making the same mistakes assessing credit scores that humans did a century ago — from qz.com by Rachel O’Dwyer

 

 

 

 

Microsoft’s meeting room of the future is wild — from theverge.com by Tom Warren
Transcription, translation, and identification

Excerpts:

Microsoft just demonstrated a meeting room of the future at the company’s Build developer conference.

It all starts with a 360-degree camera and microphone array that can detect anyone in a meeting room, greet them, and even transcribe exactly what they say in a meeting regardless of language.

Microsoft takes the meeting room scenario even further, though. The company is using its artificial intelligence tools to then act on what meeting participants say.

 

 

From DSC:
Whoa! Many things to think about here. Consider the possibilities for global/blended/online-based learning (including MOOCs) with technologies associated with translation, transcription, and identification.

 

 

Creating continuous, frictionless learning with new technologies — from clomedia.com by Karen Hebert-Maccaro
Point-of-need and on-the-job learning experiences are about to get a lot more creative.

Excerpt:

Technology has conditioned workers to expect quick and easy experiences — from Google searches to help from voice assistants — so they can get the answers they need and get back to work. While the concept of “on-demand” learning is not new, it’s been historically tough to deliver, and though most learning and development departments have linear e-learning modules or traditional classroom experiences, today’s learners are seeking more performance-adjacent, “point-of-need” models that fit into their busy, fast-paced work environments.

Enter emerging technologies. Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work. What’s more, these technologies are emerging at a consumer-level, meaning HR’s lift in implementing them into L&D may not be substantial. Consider the technologies we already use regularly — voice assistants like Alexa, Siri and Google Assistant may be available in 55 percent of homes by 2022, providing instant, seamless access to information we need on the spot. While asking a home assistant for the weather, the best time to leave the house to beat traffic or what movies are playing at a local theater might not seem to have much application in the workplace, this nonlinear, point-of-need interaction is already playing out across learning platforms.

 

Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work.

 

 

The rise of newsroom smart machines: Optimizing workflow with artificial intelligence — from mediablog.prnewswire.com by Julian Dossett

Excerpts:

As computer algorithms become more advanced, artificial intelligence (AI) increasingly has grown prominent in the workplace.  Top news organizations now use AI for a variety of newsroom tasks.

But current AI systems largely are still dependent on humans to function correctly, and the most pressing concern is understanding how to correctly operate these systems as they continue to thrive in a variety of media-related industries.

So, while [Machine Learning] systems soon will become ubiquitous in many professions, they won’t replace the professionals working in those fields for some time — rather, they will become an advanced tool that will aid in decision making. This is not to say that AI will never endanger human jobs. Automation always will find a way.

 

 

 
AI and Chatbots in Education: What Does The FutureHold? — from chatbotsmagazine.com by Robin Singh

From DSC:
While I don’t find this  article to be exemplary, I post this one mainly to encourage innovative thinking about how we might use some of these technologies in our future learning ecosystems. 

 

 

 

 
© 2025 | Daniel Christian