MBA

‘Robots’ Are Not ‘Coming for Your Job’—Management Is — from gizmodo.com by Brian Merchant; with a special thanks going out to Keesa Johnson for her posting this out on LinkedIn

A robot is not ‘coming for’, or ‘stealing’ or ‘killing’ or ‘threatening’ to take away your job. Management is.

Excerpt (emphasis DSC):

At first glance, this might like a nitpicky semantic complaint, but I assure you it’s not—this phrasing helps, and has historically helped, mask the agency behind the *decision* to automate jobs. And this decision is not made by ‘robots,’ but management. It is a decision most often made with the intention of saving a company or institution money by reducing human labor costs (though it is also made in the interests of bolstering efficiency and improving operations and safety). It is a human decision that ultimately eliminates the job.

From DSC:
I’ve often said that if all the C-Suite cares about is maximizing profits — instead of thinking about their fellow humankind and society as a whole — we’re in big trouble.

If the thinking goes, “Heh — it’s just business!” <– Again, then we’re in big trouble here.

Just because we can, should we? Many people should be reflecting upon this question…and not just members of the C-Suite.

U of I to end on-campus MBA classes [Marek]

On 05/24/2019, in 21st century, business, change, higher education, learning ecosystem, MBA, United States, universities, web-based collaboration, by Daniel Christian

U of I to end on-campus MBA classes — from chicagobusiness.com by Lynne Marek
The Gies College of Business in Urbana-Champaign will direct more resources to its fast-growing online MBA program, among others. “The iMBA is the right format for the times,” according to the dean.

Excerpt:

The university has seen significant growth in its online MBA program since launching it in 2016. Enrollment in that ‘iMBA’ program increased more than tenfold to 1,955 for the most recent school year, up from 114 students in the first year. Meanwhile, the on-campus MBA student population has been declining, as it has at other U.S. universities, slipping to just 98 students in the most recent school year, from 149 in 2016. That’s happening at U.S. universities across the U.S. as more specialized graduate business degrees gain traction.

From DSC:
For busy working adults (who are also often parents), the online format is hard to beat in terms of convenience and using one’s time wisely.

Will we see more of this bringing F2F Ss together w/ remote Ss? Could this help lower the price of obtaining a degree? [Christian]

On 04/04/2019, in 21st century, A/V -- audio/visual, adult learning, business side of he, cloud-based computing / apps / other cloud-related, colleges, communications, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, distance education, education, education technology, emerging technologies, engagement / engaging students, experimentation, face-to-face, future, future of higher education, global / globalization, higher education, homeschooling/homeschoolers, ideas, innovation, internet, IT in HE, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, MBA, more voice more choice more control, multimedia, New "Amazon.com" of Higher Education, online learning, platforms, smart classrooms, smart/connected TV, society, staying relevant, student-related, teaching & learning, teaching online, technologies for your home, telecommunications, television, tools, traditional / tradition, training / L&D, United States, universities, user experience (UX), vendors, videoconferencing, vision/possibilities, web-based collaboration, by Daniel Christian

From DSC:
First a posting that got me to wondering about something that I’ve previously wondered about from time to time…

College of Business unveils classroom of the future — from biz.source.colostate.edu by Joe Giordano

Excerpt:

Equipped with a wall of 27 high-definition video screens as well as five high-end cameras, the newest classroom in Colorado State University’s College of Business is designed to connect on-campus and online students in a whole new way.

The College of Business unveiled on March 29 the “Room of the Future,” featuring Mosaic, an innovative technology – powered by mashme.io – that creates a blended classroom experience, connecting on-campus and online students in real time.

From DSC:
If the pedagogies could be worked out, this could be a very attractive model for many people in the future as it:

Provides convenience.
Offers more choice. More control. (Students could pick whether they want to attend the class virtually or in a physical classroom).

If the resulting increase in students could bring down the price of offering the course, will we see this model flourish in the near future?

For struggling colleges and universities, could this help increase the ROI of offering their classes on their physical campuses?

The technologies behind this are not cheap though…and that could be a show-stopper for this type of an experiment. But…thinking out loud again…what if there were a cheaper way to view a group of other people in your learning community? Perhaps there will be a solution using some form of Extended Reality (XR)…hmmm….

Also see:

mashme.io

Also see:

HBS Online: Why Harvard Business School’s digital rebrand is big news for online learning — from businessbecause.com by Seb Murray
Name change from HBX to Harvard Business School Online symbolizes a maturing market. We speak to Patrick Mullane, executive director of HBS Online, to find out more

Excerpt:

At first glance, it may have seemed like an inconsequential name change: Harvard Business School’s digital learning platform HBX would be called HBS Online.

But commentators have billed the recent rebrand as having the potential for a big impact on online education. For one, the makeover could help to further legitimize the market.

Online learning was initially considered second-rate to campus study, due to concerns about teaching quality and interactivity online. Nitin Nohria, the dean of HBS, saying in 2010 that the school would never go online in his lifetime, appeared to confirm the scepticism.

But he has since admitted he ‘misjudged the potential of online education’ and is…

From DSC:
This is very old hat…but those who haven’t taught online should not judge online teaching and learning. If I gave you the writeups from my students from a class that I have taught in both a face-to-face format as well as in an online format — where I ask them what they learned during the class — I swear that you could not tell which documents represented those courses taught online vs. those taught face-to-face. I guarantee it. So as the saying goes…don’t judge it if you haven’t tried it.

Oh…and by the way, many of the innovations in teaching and learning are happening in the digital/virtual realm. Not all, but many. And we haven’t seen anything yet.

For a next gen learning platform: A Netflix-like interface to check out potential functionalities / educationally-related “apps” [Christian]

On 02/12/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communities of practice, community colleges, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital learning, disruption, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, library / librarians, lifelong learning, love of learning, MBA, media/film, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, smart classrooms, smart/connected TV, social learning / networks, society, staying relevant, streams of content, teaching & learning, technologies for your home, technology (general), television, tools, training / L&D, transmedia, user experience (UX), user interface design, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, by Daniel Christian

From DSC:
In a next generation learning system, it would be sharp/beneficial to have a Netflix-like interface to check out potential functionalities that you could turn on and off (at will) — as one component of your learning ecosystem that could feature a setup located in your living room or office.

For example, put a Netflix-like interface to the apps out at eduappcenter.com (i.e., using a rolling interface at first, then going to a static page/listing of apps…again…similar to Netflix).

Accenture Technology Vision 2019: The post-digital era is upon us — from accenture.com

In brief

Digital transformation grants companies exceptional capabilities. But it also creates enormous expectations.
Amid these rising expectations, every business is investing in digital technologies, raising the question of how leaders will set themselves apart.
Companies looking to differentiate themselves must be aware of five distinct trends that will characterize the “post-digital” future.

Here is the link for the report.

AI bias: 9 questions leaders should ask [Casey]

On 02/01/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, corporate / business world, emerging technologies, human-computer interaction (HCI), ideas, intelligent systems, MBA, organizational change, platforms, workplace, by Daniel Christian

AI bias: 9 questions leaders should ask — from enterprisersproject.com by Kevin Casey
Artificial intelligence bias can create problems ranging from bad business decisions to injustice. Use these questions to fight off potential biases in your AI systems.

Excerpt:

People questions to ask about AI bias
1. Who is building the algorithms?
2. Do your AI & ML teams take responsibility for how their work will be used?
3. Who should lead an organization’s effort to identify bias in its AI systems?
4. How is my training data constructed?

Data questions to ask about AI bias
5. Is the data set comprehensive?
6. Do you have multiple sources of data?

Management questions to ask about AI bias
7. What proportion of resources is appropriate for an organization to devote to assessing potential bias?
8. Have you thought deeply about what metrics you use to evaluate your work?
9. How can we test for bias in training data?

Top six AI and automation trends for 2019 [Newman]

On 01/07/2019, in 21st century, analytics, bots, business, change, changing business models, computer science, corporate / business world, Daniel S. Christian, economics, human-computer interaction (HCI), innovation, intelligent systems, leadership, MBA, robotics, society, strategy, tools, training / L&D, trends, United States, vendors, vision/possibilities, workplace, by Daniel Christian

Top six AI and automation trends for 2019 — from forbes.com by Daniel Newman

Excerpt:

If your company hasn’t yet created a plan for AI and automation throughout your enterprise, you have some work to do. Experts believe AI will add nearly $16 trillion to the global economy by 2030, and 20 % of companies surveyed are already planning to incorporate AI throughout their companies next year. As 2018 winds down, now is the time to take a look at some trends and predictions for AI and automation that I believe will dominate the headlines in 2019—and to think about how you may incorporate them into your own company.

Also see — and an insert here from DSC:

Kai-Fu has a rosier picture than I do in regards to how humanity will be impacted by AI. One simply needs to check out today’s news to see that humans have a very hard time creating unity, thinking about why businesses exist in the first place, and being kind to one another…

Kai-Fu Lee at AI Frontiers: The Era of Artificial Intelligence

How AI can save our humanity

Reflections on “The world is changing. Here’s how companies must adapt.” [Kaeser]

On 01/03/2019, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, bots, business, Canada, career development, change, changing business models, collaboration, colleges, communications, communities of practice, community colleges, computer science, corporate / business world, corporate universities / corporate training, dangers of the status quo, Daniel S. Christian, digital learning, education, education reform, emerging technologies, engineering, entrepreneurship, ethics, Europe, future, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, India, innovation, intelligent systems, internet, law schools, learning, learning ecosystem, legislatures / government / legal, lifelong learning, machine-to-machine communications, MBA, New "Amazon.com" of Higher Education, new business models, online learning, organizational change, pace of change, platforms, policy, political science, reinvent, society, staying relevant, strategy, student-related, surviving, technologies for your home, technology (general), telecommunications, the downsides of how people use tech, tools, training / L&D, trends, UK, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, youth, by Daniel Christian

The world is changing. Here’s how companies must adapt. — from weforum.org by Joe Kaeser, President and Chief Executive Officer, Siemens AG

Excerpts (emphasis DSC):

Although we have only seen the beginning, one thing is already clear: the Fourth Industrial Revolution is the greatest transformation human civilization has ever known. As far-reaching as the previous industrial revolutions were, they never set free such enormous transformative power.

The Fourth Industrial Revolution is transforming practically every human activity...its scope, speed and reach are unprecedented.
…
Enormous power (Insert from DSC: What I was trying to get at here) entails enormous risk. Yes, the stakes are high.

“And make no mistake about it: we are now writing the code that will shape our collective future.” CEO of Siemens AG

…

Contrary to Milton Friedman’s maxim, the business of business should not just be business. Shareholder value alone should not be the yardstick. Instead, we should make stakeholder value, or better yet, social value, the benchmark for a company’s performance.

Today, stakeholders…rightfully expect companies to assume greater social responsibility, for example, by protecting the climate, fighting for social justice, aiding refugees, and training and educating workers. The business of business should be to create value for society.

…

This seamless integration of the virtual and the physical worlds in so-called cyber-physical systems – that is the giant leap we see today. It eclipses everything that has happened in industry so far. As in previous industrial revolutions but on a much larger scale, the Fourth Industrial Revolution will eliminate millions of jobs and create millions of new jobs.

“…because the Fourth Industrial Revolution runs on knowledge, we need a concurrent revolution in training and education.
…
If the workforce doesn’t keep up with advances in knowledge throughout their lives, how will the millions of new jobs be filled?”

Joe Kaeser, President and Chief Executive Officer, Siemens AG

From DSC:
At least three critically important things jump out at me here:

We are quickly approaching a time when people will need to be able to reinvent themselves quickly and cost-effectively, especially those with families and who are working in their (still existing) jobs. (Or have we already entered this period of time…?)
There is a need to help people identify which jobs are safe to reinvent themselves to — at least for the next 5-10 years.
Citizens across the globe — and their relevant legislatures, governments, and law schools — need to help close the gap between emerging technologies and whether those technologies should even be rolled out, and if so, how and with which features.

What freedoms and rights should individuals have in the digital age?

Joe Kaeser, President and Chief Executive Officer, Siemens AG

5 questions we should be asking about automation and jobs — from hbr.org by Jed Kolko

Excerpts:

Will workers whose jobs are automated be able to transition to new jobs?*
Who will bear the burden of automation?
How will automation affect the supply of labor?
How will automation affect wages, and how will wages affect automation?
How will automation change job searching?

From DSC:
For those Economics profs and students out there, I’m posted this with you in mind; also highly applicable and relevant to MBA programs.

* I would add a few follow-up questions to question #1 above:

To which jobs should they transition to?
Who can help identify the jobs that might be safe for 5-10 years?
If you have a family to feed, how are you going to be able to reinvent yourself quickly and as efficiently/flexibly as possible? (Yes…constant, online-based learning comes to my mind as well, as campus-based education is great, but very time-consuming.)

Also see:

We Still Don’t Know Much About the Jobs the AI Economy Will Make — or Take — from medium.com by Rachel Metz with MIT Technology Review
Experts think companies need to invest in workers the way they do for other core aspects of their business they’re looking to future-proof

One big problem that could have lasting effects, she thinks, is a mismatch between the skills companies need in new employees and those that employees have or know that they can readily acquire. To fix this, she said, companies need to start investing in their workers the way they do their supply chains.

Per LinkedIn:

Putting robots to work is becoming more and more popular, particularly in Europe. According to the European Bank for Reconstruction and Development, Slovakian workers face a 62% median probability that their job will be automated “in the near future.” Workers in Eastern Europe face the biggest likelihood of having their jobs overtaken by machines, with the textile, agriculture and manufacturing industries seen as the most vulnerable. • Here’s what people are saying.

Robot Ready: Human+ Skills for the Future of Work — from economicmodeling.com

Key Findings

In Robot-Ready, we examine several striking insights:

1. Human skills—like leadership, communication, and problem solving—are among the most in-demand skills in the labor market.

2. Human skills are applied differently across career fields. To be effective, liberal arts grads must adapt their skills to the job at hand.

3. Liberal art grads should add technical skills. There is considerable demand for workers who complement their human skills with basic technical skills like data analysis and digital fluency.

4. Human+ skills are at work in a variety of fields. Human skills help liberal arts grads thrive in many career areas, including marketing, public relations, technology, and sales.

Digital transformation reality check: 10 trends — from enterprisersproject.com by Stephanie Overby
2019 is the year when CIOs scrutinize investments, work even more closely with the CEO, and look to AI to shape strategy. What other trends will prove key?

Excerpt (emphasis DSC):

6. Technology convergence expands
Lines have already begun to blur between software development and IT operations thanks to the widespread adoption of DevOps. Meanwhile, IT and operational technology are also coming together in data-centric industries like manufacturing and logistics.

“A third convergence – that many are feeling but not yet articulating will have a profound impact on how CIOs structure and staff their organizations, design their architectures, build their budgets, and govern their operations – is the convergence of applications and infrastructure,” says Edwards. “In the digital age, it is nearly impossible to build a strategy for infrastructure that doesn’t include a substantial number of considerations for applications and vice versa.”

Most IT organizations still have heads of infrastructure and applications managing their own teams, but that may begin to change.

While most IT organizations still have heads of infrastructure and applications managing their own teams, that may begin to change as trends like software-defined infrastructure grow. “In 2019, CIOs will need to begin to grapple with the challenges to their operating models when the lines within the traditional IT tower blur and sometimes fade,” Edwards says.

Creating an Immersive, Global Experience for Business Education — from campustechnology.com by Meg Lloyd
The University of Oxford’s Saïd Business School is using cutting-edge videoconferencing technology to connect students and academic scholars in a truly global classroom.

“The global companies that failed to adapt to change.” [Rao] | DC: Higher ed likely has something to learn here.

On 11/05/2018, in 21st century, 24x7x365 access, active learning, Artificial Intelligence/Agents/LLMs/and Related, bots, business side of he, colleges, community colleges, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, future, future of higher education, game-changing environment, global / globalization, ideas, innovation, intelligent systems, internet, law schools, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, MBA, New "Amazon.com" of Higher Education, new business models, organizational change, pace of change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, universities, vendors, vision/possibilities, workplace, by Daniel Christian

The global companies that failed to adapt to change. — from trainingmag.com by Professor M.S. Rao, Ph.D.

Excerpt:

Eastman Kodak, a leader for many years, filed for bankruptcy in 2012. Blockbuster Video became defunct in 2013. Similarly, Borders — one of the largest book retailers in the U.S. — went out of business in 2011. Why did these companies, which once had great brands, ultimately fail? It is because they failed to adapt to change. Additionally, they failed to unlearn and relearn.
…
Former GE CEO Jack Welch once remarked, “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Thus, accept change before the change is thrust on you.
…
Leaders must adopt tools and techniques to adapt to change. Here is a blueprint to embrace change effectively:

Keep the vision right and straight, and articulate it effectively.
Create organizational culture conducive to bring about change.
Communicate clearly about the need to change.
Enlighten people about the implications of the status quo.
Show them benefits once the change is implemented.
Coordinate all stakeholders effectively.
Remove the roadblocks by allaying their apprehensions.
Show them small gains to ensure that entire change takes place smoothly without any resistance.

From DSC:
Though I’m not on board with all of the perspectives in that article, institutions of traditional higher education likely have something to learn from the failures of these companies….while there’s still time to change and to innovate.

10 jobs that are safe in an AI world — from linkedin.com by Kai-Fu Lee

Excerpts:

Teaching
AI will be a great tool for teachers and educational institutions, as it will help educators figure out how to personalize curriculum based on each student’s competence, progress, aptitude, and temperament. However, teaching will still need to be oriented around helping students figure out their interests, teaching students to learn independently, and providing one-on-one mentorship. These are tasks that can only be done by a human teacher. As such, there will still be a great need for human educators in the future.

Criminal defense law
Top lawyers will have nothing to worry about when it comes to job displacement. reasoning across domains, winning the trust of clients, applying years of experience in the courtroom, and having the ability to persuade a jury are all examples of the cognitive complexities, strategies, and modes of human interaction that are beyond the capabilities of AI. However, a lot of paralegal and preparatory work like document review, analysis, creating contracts, handling small cases, packing cases, and coming up with recommendations can be done much better and more efficiently with AI. The costs of law make it worthwhile for AI companies to go after AI paralegals and AI junior lawyers, but not top lawyers.

From DSC:
In terms of teaching, I agree that while #AI will help personalize learning, there will still be a great need for human teachers, professors, and trainers. I also agree w/ my boss (and with some of the author’s viewpoints here, but not all) that many kinds of legal work will still need the human touch & thought processes. I diverge from his thinking in terms of scope — the need for human lawyers will go far beyond just lawyers involved in crim law.

Also see:

15 business applications for artificial intelligence and machine learning — from forbes.com

Excerpt:

Fifteen members of Forbes Technology Council discuss some of the latest applications they’ve found for AI/ML at their companies. Here’s what they had to say…

“The future of drug discovery and AI – the role of man and machine” + 3 other items re: robotics and/or AI

On 09/15/2018, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Asia, emerging technologies, engineering, future, health, innovation, MBA, nursing, robotics, science, UK, United States, by Daniel Christian

The future of drug discovery and AI – the role of man and machine — from techemergence.com by Ayn de Jesus

Excerpt:

Episode Summary: This week on AI in Industry, we speak with Amir Saffari, Senior Vice President of AI at BenevolentAI, a London-based pharmaceutical company that uses machine learning to find new uses for existing drugs and new treatments for diseases.

In speaking with him, we aim to learn two things:

How will machine learning play a role in the phases of drug discovery, from generating hypotheses to clinical trials?
In the future, what are the roles of man and machine in drug discovery? What processes will machines automate and potentially do better than humans in this field?

A few other articles caught my eye as well:

This little robot swims through pipes and finds out if they’re leaking — from fastcompany.com by Adele Peters
Lighthouse, U.S. winner of the James Dyson Award, looks like a badminton birdie and detects the suction of water leaving pipes–which is a lot of water that we could put to better use.
.
Samsung’s New York AI center will focus on robotics — from engadget.com by Saqib Shah
NYU’s AI Now Institute is close-by and Samsung is keen for academic input.
Excerpt:
Samsung now has an artificial intelligence center in New York City — its third in North America and sixth in total — with an eye on robotics; a first for the company. It opened in Chelsea, Manhattan on Friday, walking distance from NYU (home to its own AI lab) boosting Samsung’s hopes for an academic collaboration.
.
Business schools bridge the artificial intelligence skills gap — from swisscognitive.ch
Excerpt:
Business schools such as Kellogg, Insead and MIT Sloan have introduced courses on AI over the past two years, but Smith is the first to offer a full programme where students delve deep into machine learning.
…
“Technologists can tell you all about the technology but usually not what kind of business problems it can solve,” Carlsson says. With business leaders, he adds, it is the other way round — they have plenty of ideas about how to improve their company but little way of knowing what the new technology can achieve. “The foundational skills businesses need to hack the potential of AI is the understanding of what problems the tech is actually good at solving,” he says.

Learning Ecosystems

U of I to end on-campus MBA classes [Marek]

HBS Online: Why Harvard Business School’s digital rebrand is big news for online learning [Murray]

Accenture Technology Vision 2019: The post-digital era is upon us

Top six AI and automation trends for 2019 [Newman]

Creating an Immersive, Global Experience for Business Education [Lloyd]

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