How do you plan the campus of the future? Try not to. — from chronicle.com by Avi Wolfman-Arent

 

Excerpts:

“My goal as the dean is to create an environment where everything can be repurposed,” Mr. Huttenlocher says.

He and his team are in the tenuous middle stages of planning and building exactly that: the chameleon campus, a space where interchangeability permeates everything. As Cathy Dove, Cornell Tech’s founding vice president, puts it, “We want to embody the principle of iteration.”

“How do you do something that’s technologically advanced that isn’t immediately technologically dated?”

To ask it another way, how do you create a new institution in an age where everything—office design, intelligent infrastructure, cloud computing, classroom technology—presents some opportunity to break with the past? What do you build? What do you wire? What kind of interactions do you encourage? Some institutions might create committees to try to anticipate specific changes. Cornell Tech is determined to do the opposite. Those responsible for building the campus of the future won’t pretend to know what the future holds. They only hope they’re building something malleable enough to handle it.

 

The IT Service Organization for a Post-Enterprise World — from educause.edu by Tracy Schroeder
The technology-service marketplace is increasingly focused either below the enterprise (on the consumer) or above the enterprise (on the cloud). In the space between the consumer and the cloud, the post-enterprise IT organization can make key contributions, channeling technical possibilities in service to the institutional mission.

Excerpt:

Put another way, the challenges facing higher education have prompted some faculty and staff to say to me: “I don’t want you [the IT organization] to be a service provider in this situation; I don’t even know what I want, or what is possible. I need you to create something with me.” This is not a rejection of the IT group as a service organization but, rather, an outgrowth of becoming one.

Finally, colleges and universities need innovative visions for how information technology can enable new forms of teaching, learning, and research. The work of curing the cost disease, appealing to the student-consumer, forging new collaborations, and creating new business models, all while improving learning outcomes, is both exciting and daunting. Institutional leaders need help in identifying the possibilities that exist today and in charting the technology trends that might be leveraged to create and disseminate knowledge in the future.

We live and work in the midst of significant transformations in higher education and the IT organizations that support it. These transformations are being driven by the forces of consumerization, the escalating cost of higher education, new possibilities presented by cloud computing at scale, and dramatic expansions in the quantity and diversity of relevant data—as well as our capacity to analyze that data. Higher education IT teams will need to evolve into more mature service organizations, skilled in governance, project, and service management and able to deliver reliable and cost-effective utility services, next-generation security infrastructure, process reengineering and data analysis, and innovative visions. The need to provide enhanced capabilities in these areas will require efficiencies in infrastructure, administrative systems, and technology support, reshaping the IT organization.

 

 

 

 

10DisruptiveCloudInnovationsForSchools-June2014

 

Excerpt:

Here are 10 companies that are making waves in the education sector with products in the cloud that impact both the frontend and backend of institutions.

 

Hypermedia storytelling — from kirkbowe.com
Museum exhibitions as dynamic storytelling experiences using the latest technology

Excerpt:

The secret of many great storytellers lies in their ability to adapt delivery to their audiences, even as they speak.  Storytelling is at its best when it is not a one-way monologue but rather an experience which is shaped by the teller and the listener together.  Underpinning this is the notion of real-time mutual discovery.

Great museum exhibitions tell great stories.  But for practical reasons they lack a dynamic edge, unable to see the faces and hear the thoughts of the people walking around them.  This is because many exhibitions are, to some extent, static place-holders for the mind and soul of the curator or curation team.

One of my passions is researching into how to use technology to bring a vibrant storytelling relationship to the fore.  Recently, advances in certain areas of mobile technology have begun to show me that the potential is now there for the cultural heritage sector to take advantage of it.

But how about the cultural sector?  Many museums have already experimented with mobile interaction through the use of printed codes, such as QR codes, which visitors must scan with their devices.  Bluetooth Smart removes that cumbersome step: visitors need only be with proximity of a beacon in order for your app to provide them with the contextual information you wish to deliver.  The technology has many different potential applications:

– Place a beacon in each room of the exhibition.  Your app then triggers a screen of scene-setting background information for the room as the visitor enters.  No need to have congestion points around wall-mounted text at the door.

– Place a beacon under selected objects or cases.  As visitors walk up to the object, your app detects the beacon and provides commentary, video, or a three-dimensional representation of the object.  No need for visitors to type in an object number to a traditional electronic guide.

From DSC:
This has major implications — and applications — for teaching and learning spaces! For blended/hybrid learning experiments.  Such technologies can bridge the physical and virtual/digital worlds!

 

 

Another interesting application, providing access to published content from a specific location only:

 

IT under pressure: McKinsey Global Survey results — from mckinsey.com by Naufal Khan and Johnson Sikes
Recognition of IT’s strategic importance is growing, but so is dissatisfaction with its effectiveness, according to our eighth annual survey on business and technology strategy.

Excerpts (emphasis DSC):

More and more executives are acknowledging the strategic value of IT to their businesses beyond merely cutting costs. But as they focus on and invest in the function’s ability to enable productivity, business efficiency, and product and service innovation, respondents are also homing in on the shortcomings many IT organizations suffer. Among the most substantial challenges are demonstrating effective leadership and finding, developing, and retaining IT talent.

These are among the key findings from our most recent survey on business technology, which asked executives from all functions about their companies’ priorities for, spending on, and satisfaction with IT. Overall, respondents are more negative about IT performance than they were in 2012 and, notably, IT executives judge their own effectiveness more harshly than their business counterparts do. Compared with executives from the business side, they are more than twice as likely to suggest replacing IT management as the best remedy.

 

From DSC:
It seems to me that an organization or team can’t expect to extract significant value from someone or something that they haven’t cultivated.  That is, a sports team shouldn’t expect a player who has sat on the bench most of the year to come in and light the world on fire.  That player needs actual time playing in the games/matches/meets/etc.   They need experience. They need practice in developing strategy as well as some experiments — to find out what’s working and what’s not. 

IT organizations are key these days; and becoming more important in leading the organizations that they function in.  It is short-sighted not to develop IT employees in both technical and business-related skills. As our world is increasingly being impacted by technological advances (occurring at exponential — not linear — trajectories), those companies who have leadership from the technical sides of the house should do quite well in the future.

Key  items to work on:

  • Creating tighter integrations with the rest of the business/organization; get more IT-based reps into situations where they can pull up chairs at more business-oriented tables/discussions/projects (product development/R&D, sales, marketing, customer service, other); affect the culture of the organization so that they can actually lead the organization
  • Develop innovative, strategic thinking — thinking BIG!
  • Understanding the changing landscapes and what opportunities might exist as a result of those changing landscapes
  • Ability to develop potential scenarios and form responses to those scenarios
  • Stop thinking about cutting costs, start using your skills/knowledge to develop new income streams, new products, and new markets!  Stop seeing IT departments as cost centers, but rather key revenue generators!
  • Moving more visionaries and those with the ability to persuade/sell into the IT organization
  • Create/give IT staff more chances to get in the game!

 

Regarding the graphic below:

 

 

IT-based personnel should be kicking out a lot more new, innovative products and services.  That’s where their new/additional value should come from.  But that doesn’t seem to be happening.

Why is that? Is the rest of the business so used to looking at IT in certain ways? Does IT have a seat at the senior-most level/table? Are folks in the business listening or even approaching IT for their input? Are some cultural changes necessary?

Also see:

CIO ‘confessions’: 5 critical attributes of the best IT leaders — from hp.com
A new book profiles leading CIOs to learn how they thrive. It’s not about technology—it’s about guts.

What: CIOs are taking on more and more responsibilities, and while technology matters, leadership makes all the difference.
Why: Tech trends come and go, but the challenge of bridging the gap between IT and the business—and demonstrating how IT can deliver real value—remain the heart of the job.
More: Read Confessions of a Successful CIO, set for March 2014 release.

 

 


By the way, all of this is true within the world of higher education as well. Consider, for example, the need for IT/technical leadership in the worlds of online learning, blended learning, distance education, as well as in creating new revenue streams based upon technologies and the affordances that these technologies provide.


 

Also see:

Top 10 Strategic Issues for Boards, 2013-2014 — from The Association of Governing Boards of Universities and Colleges
Excerpt (emphasis DSC):

Those top issues include:

  1. The Revenue Model
  2. Productivity and Efficiency
  3. Student Aid
  4. Educational Delivery
  5. Student Learning
  6. Student Success
  7. Market and Mission
  8. The Academic Workforce
  9. Globalization
  10. Institutional Risk

 

Top-Ten IT Issues, 2014: Be the Change You See — from educause.edu by Susan Grajek

Excerpt (emphasis DSC):

  1. Improving student outcomes through an institutional approach that strategically leverages technology
  2. Establishing a partnership between IT leadership and institutional leadership to develop a collective understanding of what information technology can deliver
  3. Assisting faculty with the instructional integration of information technology
  4. Developing an IT staffing and organizational model to accommodate the changing IT environment and facilitate openness and agility
  5. Using analytics to help drive critical institutional outcomes
  6. Changing IT funding models to sustain core service, support innovation, and facilitate growth
  7. Addressing access demand and the wireless and device explosion
  8. Sourcing technologies and services at scale to reduce costs (via cloud, greater centralization of institutional IT services and systems, cross-institutional collaborations, and so forth)
  9. Determining the role of online learning and developing a strategy for that role
  10. Implementing risk management and information security practices to protect institutional IT resources/data and respond to regulatory compliance mandates*
  1. Developing an enterprise IT architecture that can respond to changing conditions and new opportunities*

* Tie

 

Moving from the back office to the front lines: CIO insights from the Global C-suite Study — from IBM Institute for Business Value
CIOs tell us that their place in the organizational pyramid has changed in the past five years. Many of them command more respect and possess more authority than before and they are working more closely with their C-suite colleagues.

Excerpts (emphasis DSC):

Introduction
In the first installment of our recent Global C-suite Study, we spoke in person with 4,183 top executives covering more than 20 industries to find out how CxOs are earning the loyalty of digitally enfranchised customers and citizens.1 In this report we delve more deeply into what the 1,656 CIOs we interviewed are doing to help their enterprises become more “customer-activated.”

One thing is immediately obvious: just how far some CIOs have come in the past five years. In 2009, we reported that CIOs were rising up the management hierarchy and developing a new, more powerful voice. But they often had to juggle different roles to deal with conflicting goals.2

In 2011, we identified that CIOs were starting to think more like CEOs. They were becoming essential members of the C-suite, although there were marked disparities in the mandates they held — i.e., what the enterprises they worked for expected of the IT function. Most CIOs were helping to expand or transform their organizations. The rest were tasked with leveraging IT to make their organizations more effective, or pioneering radical innovation in the form of new products, markets and business models.3

ChangingCIOMandates-IBM2014

 

 

ChangingCIOMandates2-IBM2014

 

ChangingCIOMandates3-IBM2014

In short, while some CIOs remain confined to their traditional domains, a growing number are seizing the opportunity to take on a far bigger role on the front lines of the business.

From DSC:
The  corporate world moves much faster than the world of higher ed (or K-12).  So, higher ed should take a look at what this study is saying and note what’s happening to the role of the CIO.  My bet is that many of the same dynamics discussed in this report/survey will be on our doorsteps soon, if they aren’t here already.

 

 

The Campus of the Future: Hybrid and Lean — from edcetera.rafter.com by Kirsten Winkler

Excerpt:

When people imagine the campus of the future, two main ideas seem to come up. On the one hand, the campus experience will be blended or hybrid, meaning that even with the majority of learning taking place online, there will still be demand for activities in a classic brick-and-mortar setting. On the other hand, the campus of the future will be more like a technology startup, focused on cutting expenses and running a lean operation.

Three recent articles in Education DIVE, The Times Higher Education, Slate and Inc. underline this trend.

 

The above article links to:

Internet mentors could supplant traditional lecturers — from timeshighereducation.co.uk by Jack Grove
Horizon Scanning study points to a ‘new kind of pedagogy’ in higher education by 2020

Excerpt:

Traditional lecturers may soon be replaced by networks of online mentors working for several universities, a new study predicts.

In the report, titled Horizon Scanning: What will higher education look like in 2020?, the Observatory on Borderless Education suggests that academic staff are likely to be employed part-time by several universities – often working remotely via the internet – rather than relying on a single employer.

With one undergraduate module, Forms of Identity, already taught via video conferencing to students at both institutions, the alliance “may be pointing the way to a new kind of pedagogy”, the report says.

“Undergraduate lectures, for example, may be delivered simultaneously to any number of participating institutions, either across a whole sector or indeed across borders,” it states.

 

From DSC:
With adjunct faculty members playing a significant role at many institutions of higher education, I could see a scenario like this occurring.  In fact, even years ago I knew an adjunct faculty member who sat behind her PC all day, servicing students at multiple universities.  I’m sure that this is not a rare occurrence.  Plus, we are already above 30% of the workforce working in a freelance mode, with estimations of this going to 40% or more by 2020.

Learning hubs: (how I define it)
Places of blended/hybrid learning whereby some of the content is “piped in” or made available via the Internet and whereby some of the content is discussed/worked on in a face-to-face manner.

Blended learning -- the best of both worlds

Questions:

  • What if learning hubs spring up in many types of facilities, such as in schools, libraries, buildings on campuses, corporate spaces, parks, cafes, other places?  How might such a trend affect the possible scenario that there will be online mentors working for several universities?
  • Will these mentors make enough to cover insurance costs, retirement costs, etc.?
  • Will this be a potential model for lifelong learning? For learning-on-demand?
  • How might MOOCs — and what they morph into — affect this type of scenario?
  • How might this scenario affect how we teach student teachers? (Will it involve more efforts/endeavors like this one?)
  • Could this type of scenario also happen in the corporate world?

Last comment:

  • I’m not saying that this sort of setup is better than a seminar-like experience that has a dozen or so students setting down with a highly-trained professor in a strictly face-to-face setting.  However, that model is increasingly unobtainable/unaffordable for many people.

 

 

 

 

Forrester: Top technology trends for 2014 & beyond — from forbes.com by Peter High

  1. Digital convergence erodes boundaries
  2. Digital experience delivery makes (or breaks) firms
  3. APIs become digital glue
  4. The business takes ownership of process and intelligence
  5. Firms shed yesterday’s data limitations
  6. Sensors and devices draw ecosystems together
  7. “Trust” and “identity” get a rethink
  8. Infrastructure takes on engagement
  9. Firms learn from the cloud and mobile
  10. IT becomes an agile service broker (or fades away)

 

 

 

IDC predicts 2014 will be a year of escalation, consolidation, and innovation as the transition to IT’s “3rd platform” accelerates — from idc.com

Excerpts (emphasis DSC):

  • The 3rd Platform will deliver the next generation of competitive advantage apps and services that will significantly disrupt market leaders in virtually every industry.
  • Worldwide IT spending will grow 5% year over year to $2.1 trillion in 2014.
  • Emerging markets will return to double-digit growth of 10%, driving nearly $740 billion or 35% of worldwide IT revenues
  • Within the 3rd Platform, value will start to migrate “up the stack”, from infrastructure as a service (IaaS) to platform as a service (PaaS) and from generic PaaS to data-optimized PaaS.
  • Cloud spending, including cloud services and the technology to enable these services, will surge by 25% in 2014, reaching over $100 billion.

 

Also see:

What is the 3rd platform and how will it affect business? — by Mark Neistat US Signal Company

Excerpts (emphasis DSC):

Simply stated, the 3rd Platform is the next phase of the IT revolution. The first platform was the mainframe computer. The second was Personal Computers (PC) which dominated the IT landscape from 1985 to 2005. The 3rd Platform is being built on mobile computing, social networking, cloud services, and Big Data analytics technologies.

 

What you need to know about today’s higher education IT workforce — EDUCAUSE Live! webinar with Jacqueline Bichsel

The recording and slides are now available. 

Excerpted slide (with comments from DSC):

 

TheStateOfHiringInIT-EducauseWebinar-12-17-13

 

 

From DSC:
First some recent/relevant postings:



IFTTT’s ingenious new feature: Controlling apps with your location
— from wired.com by Kyle VanHemert

 

An update to the IFTTT app lets you use your location in recipes. Image: IFTTT

 

Excerpt:

IFTTT stands athwart history. At a point where the software world is obsessed with finding ever more specialized apps for increasingly specific problems, the San Francisco-based company is gleefully doing just the opposite. It simply wants to give people a bunch of tools and let them figure it out. It all happens with simple conditional statements the company calls “recipes.” So, you can use the service to execute the following command: If I take a screenshot, then upload it to Dropbox. If this RSS feed is updated, then send me a text message. It’s great for kluging together quick, automated solutions for the little workflows that slip into the cracks between apps and services.

 

If This, Then That (IFTTT)

IFTTT-Dec2013

 

4 reasons why Apple’s iBeacon is about to disrupt interaction design — from wired.com by Kyle VanHemert

Excerpt:

You step inside Walmart and your shopping list is transformed into a personalized map, showing you the deals that’ll appeal to you most. You pause in front of a concert poster on the street, pull out your phone, and you’re greeted with an option to buy tickets with a single tap. You go to your local watering hole, have a round of drinks, and just leave, having paid—and tipped!—with Uber-like ease. Welcome to the world of iBeacon.

It sounds absurd, but it’s true: Here we are in 2013, and one of the most exciting things going on in consumer technology is Bluetooth. Indeed, times have changed. This isn’t the maddening, battery-leeching, why-won’t-it-stay-paired protocol of yore. Today we have Bluetooth Low Energy which solves many of the technology’s perennial problems with new protocols for ambient, continuous, low-power connectivity. It’s quickly becoming big deal.

 

The Internet of iThings: Apple’s iBeacon is already in almost 200 million iPhones and iPads — from forbes.com by Anthony Kosner

Excerpt (emphasis DSC):

Because of iBeacons’ limited range, they are well-suited for transmitting content that is relevant in the immediate proximity.

 

 


 

From DSC:
Along the lines of the above postings…I recently had a meeting whereby the topic of iBeacons came up. It was mentioned that museums will be using this sort of thing; i.e. approaching a piece of art will initiate an explanation of that piece on the museum’s self-guided tour application. 

That idea made me wonder whether such technology could be used in a classroom…and I quickly thought, “Yes!” 

For example, if a student goes to the SW corner of the room, they approach a table. That table has an iBeacon like device on it, which triggers a presentation within a mobile application on the student’s device.  The students reviews the presentation and moves onto the SE corner of the room whereby they approach a different table with another/different iBeacon on it.  That beacon triggers a quiz on the material they just reviewed, and then proceeds to build upon that information.  Etc. Etc.   Physically-based scaffolding along with some serious blended/hybrid learning. It’s like taking the concept of QR codes to the next level. 

Some iBeacon vendors out there include:

Data mining, interaction design, user interface design, and user experience design may never be the same again.

 

Amazon’s Push in Education [Schaffhauser]

Amazon’s Push in Education — from CampusTechnology.com by Dian Schaffhauser
In this interview with Campus Technology, Amazon Web Services General Manager Steve Halliwell reveals two new AWS services that will have an impact on the education market, explains why long-term data storage is becoming a challenge for researchers and shares his thoughts about the importance of “democratizing” infrastructure for students to transform education.

  1. Workspaces
  2. Kinesis
 

Gartner hype cycle for education 2013 — with thanks to Cammy Bean for pointing this resource out

 

GartnerHypeCycleforEducation-July2013

 

 

“Learning in the Living [Class] Room” — as explained by Daniel Christian [Campus Technology]

Learning from the Living [Class] Room  — from Campus Technology by Daniel Christian and Mary Grush; with a huge thanks also going out to Mr. Steven Niedzielski (@Marketing4pt0) and to Mr. Sam Beckett (@SamJohnBeck) for their assistance and some of the graphics used in making these videos.

From DSC:
These 4 short videos explain what I’m trying to relay with a vision I’m entitling, Learning from the Living [Class] Room.  I’ve been pulse checking a variety of areas for years now, and the pieces of this vision continue to come into fruition.  This is what I see Massive Open Online Courses (MOOCs) morphing into (though there may be other directions/offshoots that they go in as well).

After watching these videos, I think you will see why I think we must move to a teambased approach.

(It looks like the production folks for Campus Technology had to scale things way back in terms of video quality to insure an overall better performance for the digitally-based magazine.) 


To watch these videos in a higher resolution, please use these links:


  1. What do you mean by “the living [class] room”?
  2. Why consider this now?
  3. What are some examples of apps and tech for “the living [class] room”?
  4. What skill sets will be needed to make “the living [class] room” a reality?

 

 


Alternatively, these videos can be found at:


 

DanielSChristianLearningFromTheLivingClassRoom-CampusTechnologyNovember2013

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