The Internet of Things (IoT) and its impacts on consumer engagement [infographic] — from socialmediatoday.com by AJ Ghergich

Excerpts:

The Internet of Things enables a device to have more intelligence than it would as a stand-alone system.

Internet connectivity provides devices the capacity to share data, in order to power commands and processes that can help improve consumers’ lives.

And as this technology becomes more commonplace, the parts comprising such devices will become more financially accessible, algorithms will become more detailed and capable, and the internet of things will become even more powerful. This means the data from social media platforms, as well as from consumers’ daily lives, will be connected, and our devices will continue to make our world more streamlined. And that has significant implications for all sectors.

For a broader overview of the internet of things, and its growing impacts on how we live, check out this infographic from the team at Salesforce.

 

From DSC:
By not listening/taking action nearly enough through the last several decades, the backlash continues to build against colleges and universities — institutions of traditional higher education who didn’t take the rise in tuition seriously. Students graduated and left campus, and the invisible gorillas of debt being placed on students’ backs weren’t acknowledged — nor were they fought against — nearly enough. Instead, the gorillas just kept getting bigger and bigger. 

Year after year, I tried to fight this trend and raise awareness of it…only to see the majority of institutions of traditional higher education do absolutely nothing. Then, as the backlash started to build, the boards and the administrations across the country began priding themselves on how their percentage increases were amongst the smallest in the area/state/nation. They should have found ways to decrease their tuition, but they didn’t. Instead, they resorted to playing games with discounts while their “retail values” kept going up and up.

The time’s coming when they will pay the piper for having done this. Just like what happened to the oil companies and to the car/truck manufactures who made megabucks (for the time being) when their vehicles kept getting bigger and bigger and when the price of oil was high. What happened? The end result was that they shot themselves in the foot. These days, Tesla — with their electric cars — is now the most valuable car company in America.

Within the realm of education…when effective, cheaper alternatives come along that still get people hired, you better look out traditional institutions of higher education. You didn’t listen. It happened on your watch. And speaking of watches, the next major one could be you watching more of your institutions close while watching your students walk out the door to pursue other, far less expensive alternatives.


Follow up comments:
I realize this is a broad swath and isn’t true for several institutions who have been fighting the fight. For example, my current employer — the WMU-Cooley Law School is reducing their tuition by 21% this fall and other institutions have reduced their tuition as well or found ways to honor “Promise” types of programs. Other institutions have done the market research and are offering more relevant, up-to-date curricula. (Don’t worry those of you who work within the liberal arts, I still support and believe in you. But we didn’t do a good enough balancing act between offering liberal arts programs and developing the needed skillsets to help students pay off those ever-growing gorillas of debt.)

The fact was that too often, those invisible gorillas of debt went unnoticed by many within higher education. And it wasn’t just the boards, administrators, presidents, and provosts out there. In fact, the full-time, tenured faculty members taught what they wanted to teach and were furious at those who dared assert that higher education was a business. (Watch a college football game on the major networks last fall? Have you seen the size of research institutions’ intellectual property-based revenues? We could go on and on.) 

Anyway, what tenured faculty members offered didn’t align with what the market needed and was calling for. They offered what was in their best interests, not the students’ best interests.

 

Gartner: 10 ways technology will change what it means to be human — from campustechnology.com by Rhea Kelly

Excerpts:

Gartner’s top 10 strategic predictions for technology are:

  1. “By 2023, the number of people with disabilities employed will triple due to AI and emerging technologies, reducing barriers to access.”
  2. “By 2024, AI identification of emotions will influence more than half of the online advertisements you see.”
  3. “Through 2023, 30 percent of IT organizations will extend BYOD policies with ‘bring your own enhancement’ (BYOE) to address augmented humans in the workforce.”
  4. “By 2025, 50 percent of people with a smartphone but without a bank account will use a mobile-accessible cryptocurrency account.”
  5. “By 2023, a self-regulating association for oversight of AI and machine learning designers will be established in at least four of the G7 countries.”
  6. “By 2023, 40 percent of professional workers will orchestrate their business application experiences and capabilities like they do their music streaming experience.”
  7. “By 2023, up to 30 percent of world news and video content will be authenticated as real by blockchain countering deep fake technology.”
  8. “Through 2021, digital transformation initiatives will take large traditional enterprises on average twice as long and cost twice as much as anticipated.”
  9. “By 2023, individual activities will be tracked digitally by an ‘Internet of Behavior’ to influence benefit and service eligibility for 40 percent of people worldwide.”
  10. “By 2024, the World Health Organization will identify online shopping as an addictive disorder, as millions abuse digital commerce and encounter financial stress.”

Facial recognition, location tracking and big data will allow organizations to monitor individual behavior and link that behavior to other digital actions, Gartner said, noting that “The Internet of Things (IoT) – where physical things are directed to do a certain thing based on a set of observed operating parameters relative to a desired set of operating parameters — is now being extended to people, known as the Internet of Behavior (IoB).”

 

From DSC:
That last quote about the “Internet of Behavior (IoB)” should disturb us. I don’t want that kind of world for the next generation. 

 

The Future of Lawyers: Legal Tech, AI, Big Data And Online Courts — from forbes.com by Bernard Marr

Excerpts:

In his brand new book Online Courts and the Future of Justice, Richard argues that technology is going to bring about a fascinating decade of change in the legal sector and transform our court system. Although automating our old ways of working plays a part in this, even more, critical is that artificial intelligence and technology will help give more individuals access to justice.

The first generation is the idea that people who use the court system submit evidence and arguments to the judge online or through some form of electronic communication.

The second generation of using technology to transform the legal system would be what Richard calls “outcome thinking” to use technology to help solve disputes without requiring lawyers or the traditional court system.

Some of the biggest obstacles to an online court system are the political will to bring about such a transformation, the support of judges and lawyers, funding, as well as the method we’d apply. For example, decisions will need to be made whether the online system would be used for only certain cases or situations.

Ultimately, we have a grave access-to-justice problem. Technology can help improve our outcomes and give people a way to resolve public disputes in ways that previously weren’t possible. While this transformation might not solve all the struggles with the legal system or the access-to-justice issue, it can offer a dramatic improvement.

 

Web Technologies of the Year 2019 — from w3techs.com

Excerpts:
These are the technologies that gained most sites in 2019 in areas such as:

  • Content Management System of the Year 2019
  • Server-side Programming Language of the Year 2019
  • JavaScript Library of the Year 2019
  • Web Server of the Year 2019
  • Operating System of the Year 2019
  • Traffic Analysis Tool of the Year 2019
  • …and several more categories
 

Online courts, the future of justice and being bold in 2020 — from abajournal.com by Ari Kaplan

Excerpt:

Ari Kaplan: How do you define online courts?

Richard Susskind: I describe two aspects of online courts in the book. The first is ‘online judging,’ which supports the idea that human judges, not artificial intelligence, should decide cases, not in a physical courtroom or through oral hearings but by the submission of evidence and arguments by the parties online. It is an asynchronous hearing system where the parties pass messages and arguments to the judge remotely and receive responses in kind. I am entirely open to the argument that this is not suitable for all cases, but there are many low-volume matters for which it is simply disproportionate to take the day off work or for lawyers to take up a court’s time to resolve relatively modest difficulties and differences. The second aspect of online courts is, in a way, more controversial. I call it ‘extended courts’ and suggest that it should be part of the court function to provide a range of tools to help the parties understand their rights and obligations. These resources could help them formulate arguments, gather and organize evidence, and provide ways for the parties to resolve disputes with one another similar to online alternative dispute resolution. This combination of judges making decisions online together with an extended court structure will greatly increase access to justice.

 

Addendum on 1/7/20:

Online Courts and the Future of Justice from State Courts on Vimeo.

 

 

Learning from the living class room

 

7 Artificial Intelligence Trends to Watch in 2020 — from interestingengineering.com by Christopher McFadden

Excerpts:

Per this article, the following trends were listed:

  1. Computer Graphics will greatly benefit from AI
  2. Deepfakes will only get better, er, worse
  3. Predictive text should get better and better
  4. Ethics will become more important as time goes by
  5. Quantum computing will supercharge AI
  6. Facial recognition will appear in more places
  7. AI will help in the optimization of production pipelines

Also, this article listed several more trends:

According to sources like The Next Web, some of the main AI trends for 2020 include:

  • The use of AI to make healthcare more accurate and less costly
  • Greater attention paid to explainability and trust
  • AI becoming less data-hungry
  • Improved accuracy and efficiency of neural networks
  • Automated AI development
  • Expanded use of AI in manufacturing
  • Geopolitical implications for the uses of AI

Artificial Intelligence offers great potential and great risks for humans in the future. While still in its infancy, it is already being employed in some interesting ways.

According to sources like Forbes, some of the next “big things” in technology include, but are not limited to:

  • Blockchain
  • Blockchain As A Service
  • AI-Led Automation
  • Machine Learning
  • Enterprise Content Management
  • AI For The Back Office
  • Quantum Computing AI Applications
  • Mainstreamed IoT

Also see:

Artificial intelligence predictions for 2020: 16 experts have their say — from verdict.co.uk by Ellen Daniel

Excerpts:

  • Organisations will build in processes and policies to prevent and address potential biases in AI
  • Deepfakes will become a serious threat to corporations
  • Candidate (and employee) care in the world of artificial intelligence
  • AI will augment humans, not replace them
  • Greater demand for AI understanding
  • Ramp up in autonomous vehicles
  • To fully take advantage of AI technologies, you’ll need to retrain your entire organisation
  • Voice technologies will infiltrate the office
  • IT will run itself while data acquires its own DNA
  • The ethics of AI
  • Health data and AI
  • AI to become an intrinsic part of robotic process automation (RPA)
  • BERT will open up a whole new world of deep learning use cases

The hottest trend in the industry right now is in Natural Language Processing (NLP). Over the past year, a new method called BERT (Bidirectional Encoder Representations from Transformers) has been developed for designing neural networks that work with text. Now, we suddenly have models that will understand the semantic meaning of what’s in text, going beyond the basics. This creates a lot more opportunity for deep learning to be used more widely.

 

 

Get Smart About Going Online: Choosing the Right Model to Deliver Digital Programming — from evolllution.com by Charles Kilfoye
A veteran online educator looks at the benefits and pitfalls for each of the three main ways to launch an online program.

Excerpt:

Online learning is making headlines again with big players such as University of Massachusetts and California Community College Online launching high profile online initiatives recently. Some would argue that if you haven’t made it in online education already, you’ve missed your opportunity.

However, my sense is it’s never too late. You just have to be smart about it. It all boils down to asking yourself the basic problem-solving questions of Why, What and How to determine if online education is right for your institution. To illustrate my point, I will briefly discuss major considerations you should make when exploring an online strategy and I will examine the pros and cons of the three most common models of delivering online programs in higher education today.

Be aware that differentiated pricing may indicate to prospective students that one format is more valuable or better than another. My personal opinion is that a degree earned online should be considered the same degree as one earned on-ground. It is the same program, same faculty, same admissions requirements, same relevance and rigor, so why not the same cost?

 

From DSC:
Regarding the topic of pricing, it would be my hope that we could offer online-based programs at significantly discounted prices. This is why I think it will be the larger higher education providers that ultimately win out — or a brand new player in the field that uses a next gen learning platform along with a different business model (see below article) — as they can spread their development costs over a great number of students/courses/program offerings.

If the current players in higher ed don’t find a way to do this (and some players have already figured this out and are working on delivering it), powerful alternatives will develop — especially as the public’s perspective on the value of higher education continues to decline.

 

Learning from the living class room

I’d also like to hear Charles’ thoughts about pricing after reading Brandon’s article below:

If it’s more expensive, it must be better. That, of course, has been the prevailing wisdom among parents and students when it comes to college. But that wisdom has now been exposed as an utter myth according to a new study published in The Journal of Consumer Affairs. It turns out the cost of a college does not predict higher alumni ratings about the quality of their education. In fact, the opposite is true: total cost of attendance predicts lower ratings.

Quality matters. Price does not. Quality and price are not the same things. And this all has enormous implications for the industry and its consumers.

 

 

Coming down the pike: A next generation, global learning platform [Christian]

From DSC:
Though we aren’t quite there yet, the pieces continue to come together to build a next generation learning platform that will help people reinvent themselves quickly, efficiently, constantly, and cost-effectively.

Learning from the living class room

 

Learning from the living class room

 

Learning from the living class room

 

FuturePod gathers voices from the international field of Futures and Foresight. Through a series of interviews, the founders of the field and emerging leaders share their stories, tools and experiences.

FuturePod gathers voices from the international field of Futures and Foresight. Through a series of podcast interviews, the founders of the field and emerging leaders share their stories, tools and experiences. The Futures and Foresight community comprises a remarkable and diverse group of individuals who span, academic, commercial and social interests.

 

120 AI predictions for 2020 — from forbes.com by Gil Press

Excerpt:

As for the universe, it is an open book for the 120 senior executives featured here, all involved with AI, delivering 2020 predictions for a wide range of topics: Autonomous vehicles, deepfakes, small data, voice and natural language processing, human and augmented intelligence, bias and explainability, edge and IoT processing, and many promising applications of artificial intelligence and machine learning technologies and tools. And there will be even more 2020 AI predictions, in a second installment to be posted here later this month.

 

AI and smart campuses are among higher ed tech to watch in 2020 — from edtechmagazine.com by Adam Stone
Early adopters tap emerging tools to achieve cost savings and improve learning outcomes.

Excerpt:

In parallel with the rise of municipal smart cities, higher education continues to push toward the smart campus, a vision of a digitally interconnected learning space in which data and devices combine to enhance the student experience. Colleges need to get smart to stay competitive.

Below is an excerpt from Deloitte’s report — Smart campus: The next-generation connected campus — which the above article links to.

Innovations used in smart banking, smart retail, smart digital workplaces, and smart venues like hospitals and stadiums could be extended to higher education campuses. These smart environments are enabling an easy and seamless experience by leveraging the most advanced and next-generation technologies available to them. And more importantly, they continually
modernize and adjust their practices to meet the needs of their constituents. To stay sustainable and relevant, institutions should employ technology and analytics-based insights to enhance the well-being of the communities in which they are rooted.

 
© 2024 | Daniel Christian