intelligent tutoring

Gartner: Top 10 Strategic Technologies Impacting Higher Ed in 2019 — from campustechnology.com by Rhea Kelly

Excerpt:

Artificial intelligence conversational interfaces. Gartner defines these as “a subset of conversational user interfaces (CUIs), in which user and machine interactions occur in the user’s spoken or written natural language.” The benefit for higher ed insitutions: “CUIs place responsibility on the machine interface to learn what the user wants, rather than the user having to learn the software, saving user time, increasing student satisfaction, and being available to use 24/7.”
Smart campus. This is “a physical or digital environment in which humans and technology-enabled systems interact to create more immersive and automated experiences for university stakeholders.” While smart campus initiatives are still in the early stages, there has been a rising interest across higher ed institutions, according to Gartner. “The smart campus will drive growth in markets like robotic process automation solutions and augmented and virtual reality in the higher education space. Campus efficiency will be enhanced and student learning will be enriched with the new capabilities they bring. It’s a win all-around, except for the data security implications that come with most technology initiatives today,” said Morgan.
…
Digital credentialing technologies. “Students, faculty and the higher education institutions they are a part of are starting to expect the ability to quickly and freely exchange credentials to enhance the verification and recruitment process,” noted Gartner. Technologies such as blockchain and data encryption are driving change in this area. “In many ways, credentials issued by an education institution are the only tangible evidence of higher education. They should be considered the currency of the education ecosystem,” said Morgan. “These technologies really enable universities to leverage technology to improve the student experience by giving them more control over their information. The only hurdle is a general lack of understanding of digital credentialing technologies and risk-averseness in the high-stakes nature of the higher education market.”

HBS Online: Why Harvard Business School’s digital rebrand is big news for online learning — from businessbecause.com by Seb Murray
Name change from HBX to Harvard Business School Online symbolizes a maturing market. We speak to Patrick Mullane, executive director of HBS Online, to find out more

Excerpt:

At first glance, it may have seemed like an inconsequential name change: Harvard Business School’s digital learning platform HBX would be called HBS Online.

But commentators have billed the recent rebrand as having the potential for a big impact on online education. For one, the makeover could help to further legitimize the market.

Online learning was initially considered second-rate to campus study, due to concerns about teaching quality and interactivity online. Nitin Nohria, the dean of HBS, saying in 2010 that the school would never go online in his lifetime, appeared to confirm the scepticism.

But he has since admitted he ‘misjudged the potential of online education’ and is…

From DSC:
This is very old hat…but those who haven’t taught online should not judge online teaching and learning. If I gave you the writeups from my students from a class that I have taught in both a face-to-face format as well as in an online format — where I ask them what they learned during the class — I swear that you could not tell which documents represented those courses taught online vs. those taught face-to-face. I guarantee it. So as the saying goes…don’t judge it if you haven’t tried it.

Oh…and by the way, many of the innovations in teaching and learning are happening in the digital/virtual realm. Not all, but many. And we haven’t seen anything yet.

Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

On 03/20/2019, in 21st century, 24x7x365 access, active learning, adjunct faculty, adult learning, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, blended learning, Blockchain, bots, business, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education, education reform, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, ideas, innovation, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, library / librarians, lifelong learning, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, Natural Language Processing (NLP), new business models, online learning, online media, pace of change, personalized/customized learning, platforms, professional development, reinvent, smart classrooms, social learning / networks, society, staying relevant, streams of content, student-related, surviving, technologies for your home, telepresence, television, tools, training / L&D, transmedia, trends, TVs, United States, universities, user experience (UX), vision/possibilities, web-based collaboration, workplace, youth, by Daniel Christian

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

Fearing ‘existential threat,’ U of Massachusetts unveils plans for national online platform — from educationdive.com by Natalie Schwartz

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

Instructure: Plans to expand beyond Canvas LMS into machine learning and AI — from mfeldstein.com by Phill Hill

Excerpts:

On the same day as Instructure’s earnings call and release of FY2018 financial results, the company announced the acquisition of Portfolium for $43 million, a small startup focusing on “ePortfolio network, student-centered assessment, job matching capabilities, and academic and co-curricular pathways”.
…
Instructure now views itself as a company with a suite of products, and they are much more open to using corporate M&A to build this portfolio.
…

We already have analytical capabilities in our Canvas platform. I want to be really clear and delineate the difference between an analytics and reporting capability, and a machine learning and AI platform.
…
We have the most comprehensive database on the educational experience in the globe. So given that information that we have, no one else has those data assets at their fingertips to be able to develop those algorithms and predictive models.
…

What’s even more interesting and compelling is that we can take that information, correlate it across all sorts of universities, curricula, etc, and we can start making recommendations and suggestions to the student or instructor in how they can be more successful. Watch this video, read this passage, do problems 17-34 in this textbook, spend an extra two hours on this or that. When we drive student success, we impact things like retention, we impact the productivity of the teachers, and it’s a huge opportunity. That’s just one small example. Our DIG initiative, it is first and foremost a platform for ML and AI, and we will deliver and monetize it by offering different functional domains of predictive algorithms and insights. Maybe things like student success, retention, coaching and advising, career pathing, as well as a number of the other metrics that will help improve the value of an institution or connectivity across institutions.

“The 10+ best real-world examples of AR” [Marr] + Mondly (your own virtual language learning assistant)

On 03/01/2019, in 3D, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, attention, bots, digital learning, education, education technology, educational games / serious games, emerging technologies, engagement / engaging students, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, languages and translation, learning, learning ecosystem, multimedia, social learning / networks, social media, tools, ubiquitous learning, usability, user experience (UX), user interface design, vendors, XR - extended reality, by Daniel Christian

The 10+ best real-world examples of augmented reality — from forbes.com by Bernard Marr

Excerpt:

Augmented reality (AR) can add value, solve problems and enhance the user experience in nearly every industry. Businesses are catching on and increasing investments to drive the growth of augmented reality, which makes it a crucial part of the tech economy.

As referenced by Bernard in his above article:

From DSC:
Along these lines, I really appreciate the “translate” feature within Twitter. It helps open up whole new avenues of learning for me from people across the globe. A very cool, practical, positive, beneficial feature/tool!!!

For a next gen learning platform: A Netflix-like interface to check out potential functionalities / educationally-related “apps” [Christian]

On 02/12/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communities of practice, community colleges, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, digital learning, disruption, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, library / librarians, lifelong learning, love of learning, MBA, media/film, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, smart classrooms, social learning / networks, society, staying relevant, streams of content, teaching & learning, technologies for your home, technology (general), television, tools, training / L&D, transmedia, TVs, user experience (UX), user interface design, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, by Daniel Christian

From DSC:
In a next generation learning system, it would be sharp/beneficial to have a Netflix-like interface to check out potential functionalities that you could turn on and off (at will) — as one component of your learning ecosystem that could feature a setup located in your living room or office.

For example, put a Netflix-like interface to the apps out at eduappcenter.com (i.e., using a rolling interface at first, then going to a static page/listing of apps…again…similar to Netflix).

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on [Hartmans]

On 01/23/2019, in 21st century, 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, Bring your own device (BYOD), business, Canvas - and other Instructure-related items, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, computer science, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, education technology, emerging technologies, experimentation, future, game-changing environment, global / globalization, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, microlearning, mobile learning, Natural Language Processing (NLP), Near Field Communication (NFC), personalized/customized learning, platforms, productivity / tips and tricks, smart classrooms, society, technologies for your home, tools, training / L&D, trends, TVs, United States, using teams, vendors, vision/possibilities, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on — from businessinsider.com by Avery Hartmans

Summary (emphasis DSC):

Amazon’s vice president of Alexa, Steve Rabuchin, has confirmed that yes, there really are 10,000 Amazon employees working on Alexa and the Echo.
Those employees are focused on things like machine learning and making Alexa more knowledgeable.
Some employees are working on giving Alexa a personality, too.

From DSC:
How might this trend impact learning spaces? For example, I am interested in using voice to intuitively “drive” smart classroom control systems:

“Alexa, turn on the projector”
“Alexa, dim the lights by 50%”
“Alexa, open Canvas and launch my Constitutional Law I class”

Ten HR trends in the age of artificial intelligence [Meister]

On 01/09/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, computer science, corporate / business world, corporate universities / corporate training, education, education technology, emerging technologies, entrepreneurship, ethics, future, game-changing environment, intelligent systems, intelligent tutoring, learning, learning ecosystem, Learning from the Living [Class] Room, morals/values, Natural Language Processing (NLP), personalized/customized learning, platforms, professional development, reinvent, staying relevant, surviving, tools, training / L&D, trends, vendors, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Ten HR trends in the age of artificial intelligence — from fortune.com by Jeanne Meister
The future of HR is both digital and human as HR leaders focus on optimizing the combination of human and automated work. This is driving a new HR priority: requiring leaders and teams to develop fluency in artificial intelligence while they re-imagine HR to be more personal, human, and intuitive.

Excerpt from 21 More Jobs Of the Future (emphasis DSC):

Voice UX Designer: This role will leverage voice as a platform to deliver an “optimal” dialect and sound that is pleasing to each of the seven billion humans on the planet. The Voice UX Designer will do this by creating a set of AI tools and algorithms to help individuals find their “perfect voice” assistant.

Head of Business Behavior: The head of business behavior will analyze employee behavioral data such as performance data along with data gathered through personal, environmental and spatial sensors to create strategies to improve employee experience, cross company collaboration, productivity and employee well-being.

The question for HR leaders is: What are new job roles in HR that are on the horizon as A.I. becomes integrated into the workplace?

Chief Ethical and Humane Use Officer: This job role is already being filled by Salesforce announcing its first Chief Ethical and Humane Officer this month. This new role will focus on developing strategies to use technology in an ethical and humane way. As practical uses of AI have exploded in recent years, we look for more companies to establish new jobs focusing on ethical uses of AI to ensure AI’s trustworthiness, while also helping to diffuse fears about it.

A.I. Trainer: This role allows the existing knowledge you have about a job to be ready for A.I. to use. Creating knowledge for an A.I. supported workplace requires individuals to tag or “annotate” discrete knowledge nuggets so the correct data is served up in a conversational interface. This role is increasingly important as the role of a recruiter is augmented by AI.

Also see:

Experts Weigh in on Merits of AI in Education — from by Dian Schaffhauser
Excerpt:
Will artificial intelligence make most people better off over the next decade, or will it redefine what free will means or what a human being is? A new report by the Pew Research Center has weighed in on the topic by conferring with some 979 experts, who have, in summary, predicted that networked AI “will amplify human effectiveness but also threaten human autonomy, agency and capabilities.”
…
These same experts also weighed in on the expected changes in formal and informal education systems. Many mentioned seeing “more options for affordable adaptive and individualized learning solutions,” such as the use of AI assistants to enhance learning activities and their effectiveness.

Forecast 5.0 – The Future of Learning: Navigating the Future of Learning [Prince, Swanson, & King]

On 12/08/2018, in 21st century, adjunct faculty, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, change, colleges, community colleges, data related items, digital learning, education, education technology, emerging technologies, formal learning, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, instructional design, intelligent systems, intelligent tutoring, internet, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, mobile learning, multimedia, Natural Language Processing (NLP), online learning, online tutoring, pace of change, parents/guardians, personalized/customized learning, platforms, science, smart classrooms, social learning / networks, social media, society, sociology, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technology (general), tools, trends, United States, universities, virtual tutoring, vision/possibilities, web-based collaboration, by Daniel Christian

Forecast 5.0 – The Future of Learning: Navigating the Future of Learning — from knowledgeworks.org by Katherine Prince, Jason Swanson, and Katie King
Discover how current trends could impact learning ten years from now and consider ways to shape a future where all students can thrive.

This type of functionality from Chegg will likely be a piece of a next gen learning platform

On 12/06/2018, in 21st century, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, bots, colleges, community colleges, education technology, emerging technologies, faculty/staff, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, mathematics, online learning, personalized/customized learning, platforms, productivity / tips and tricks, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technologies for your home, tools, TVs, universities, usability, user experience (UX), vendors, by Daniel Christian

The information below is from Heather Campbell at Chegg
(emphasis DSC)

Chegg Math Solver is an AI-driven tool to help the student understand math. It is more than just a calculator – it explains the approach to solving the problem. So, students won’t just copy the answer but understand and can solve similar problems at the same time. Most importantly,students can dig deeper into a problem and see why it’s solved that way. Chegg Math Solver.

In every subject, there are many key concepts and terms that are crucial for students to know and understand. Often it can be hard to determine what the most important concepts and terms are for a given subject, and even once you’ve identified them you still need to understand what they mean. To help you learn and understand these terms and concepts, we’ve provided thousands of definitions, written and compiled by Chegg experts. Chegg Definition.

From DSC:
I see this type of functionality as a piece of a next generation learning platform — a piece of the Living from the Living [Class] Room type of vision. Great work here by Chegg!

Likely, students will also be able to take pictures of their homework, submit it online, and have that image/problem analyzed for correctness and/or where things went wrong with it.

Frey: “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

On 11/14/2018, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, colleges, community colleges, cost of getting a degree, Daniel S. Christian, digital learning, education, education reform, education technology, emerging technologies, face-to-face, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, MOOCs -- Massive Open Online Courses, more voice more choice more control, online learning, online tutoring, personalized/customized learning, platforms, universities, by Daniel Christian

From DSC:
I agree with futurist Thomas Frey:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

(source)

Along these lines, see what Arizona State University is up to:

We think of this as a transformation away from a mass-production model to a mass-personalization model. For us, that’s the big win in this whole process. When we move away from the large lectures in that mass-production model that we’ve used for the last 170 years and get into something that reflects each of the individual learners’ needs and can personalize their learning path through the instructional resources, we will have successfully moved the education industry to the new frontier in the learning process. We think that mass personalization has already permeated every aspect of our lives, from navigation to entertainment; and education is really the next big frontier.

(source)

From DSC:
Each year the vision I outlined here gets closer and closer and closer and closer. With the advancements in Artificial Intelligence (AI), change is on the horizon…big time. Mass personalization. More choice. More control.

LinkedIn Learning Opens Its Platform (Slightly) [Young]

On 11/09/2018, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, education technology, elearning, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, marketplaces, microlearning, Microsoft, mobile learning, more voice more choice more control, multimedia, online learning, online tutoring, pace of change, personalized/customized learning, platforms, professional development, social learning / networks, social media, society, staying relevant, streams of content, student-related, surviving, technologies for your home, training / L&D, trends, United States, universities, using teams, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

LinkedIn Learning Opens Its Platform (Slightly) — from edsurge by Jeff Young

Excerpt (emphasis DSC):

A few years ago, in a move toward professional learning, LinkedIn bought Lynda.com for $1.5 billion, adding the well-known library of video-based courses to its professional social network. Today LinkedIn officials announced that they plan to open up their platform to let in educational videos from other providers as well—but with a catch or two.

The plan, announced Friday, is to let companies or colleges who already subscribe to LinkedIn Learning add content from a select group of other providers. The company or college will still have to subscribe to those other services separately, so it’s essentially an integration—but it does mark a change in approach.

For LinkedIn, the goal is to become the front door for employees as they look for micro-courses for professional development.

LinkedIn also announced another service for its LinkedIn Learning platform called Q&A, which will give subscribers the ability to pose a question they have about the video lessons they’re taking. The question will first be sent to bots, but if that doesn’t yield an answer the query will be sent on to other learners, and in some cases the instructor who created the videos.

Also see:

LinkedIn becomes a serious open learning experience platform — from clomedia.com by Josh Bersin
LinkedIn is becoming a dominant learning solution with some pretty interesting competitive advantages, according to one learning analyst.

Excerpt:

LinkedIn has become quite a juggernaut in the corporate learning market. Last time I checked the company had more than 17 million users, 14,000 corporate customers, more than 3,000 courses and was growing at high double-digit rates. And all this in only about two years.

And the company just threw down the gauntlet; it’s now announcing it has completely opened up its learning platform to external content partners. This is the company’s formal announcement that LinkedIn Learning is not just an amazing array of content, it is a corporate learning platform. The company wants to become a single place for all organizational learning content.

LinkedIn now offers skills-based learning recommendations to any user through its machine learning algorithms.

Is there demand for staying relevant? For learning new skills? For reinventing oneself?

Well…let’s see.

From DSC:
So…look out higher ed and traditional forms of accreditation — your window of opportunity may be starting to close. Alternatives to traditional higher ed continue to appear on the scene and gain momentum. LinkedIn — and/or similar organizations in the future — along with blockchain and big data backed efforts may gain traction in the future and start taking away some major market share. If employers get solid performance from their employees who have gone this route…higher ed better look out.

Microsoft/LinkedIn/Lynda.com are nicely positioned to be a major player who can offer society a next generation learning platform at an incredible price — offering up-to-date, microlearning along with new forms of credentialing. It’s what I’ve been calling the Amazon.com of higher ed (previously the Walmart of Education) for ~10 years. It will take place in a strategy/platform similar to this one.

Also, this is what a guerilla on the back looks like:

Also see:

Meet the 83-Year-Old App Developer Who Says Edtech Should Better Support Seniors — from edsurge.com by Sydney Johnson
Excerpt (emphasis DSC):
Now at age 83, Wakamiya beams with excitement when she recounts her journey, which has been featured in news outlets and even at Apple’s developer conference last year. But through learning how to code, she believes that experience offers an even more important lesson to today’s education and technology companies: don’t forget about senior citizens.Today’s education technology products overwhelmingly target young people. And while there’s a growing industry around serving adult learners in higher education, companies largely neglect to consider the needs of the elderly.

Introducing several new ideas to provide personalized, customized learning experiences for all kinds of learners! [Christian]

On 11/06/2018, in 21st century, 24x7x365 access, accessibility / UDL, adjunct faculty, analytics, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, attention, blended learning, bots, cloud-based computing / apps / other cloud-related, colleges, community colleges, content development, aggregation, repositories, Daniel S. Christian, digital learning, e-books, e-publishing related items (EPUB and more), e-readers, education, education technology, elearning, engagement / engaging students, face-to-face, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interaction design, interactivity, interface design, internet, K-12 related, law schools, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, library / librarians, memory, more voice more choice more control, neurodivergent/special needs, personalized/customized learning, platforms, productivity / tips and tricks, reading, society, student-related, teachers, teaching & learning, technology (general), tools, traditional / tradition, training / L&D, universities, user experience (UX), user interface design, using teams, vendors, vision/possibilities, visualizing information, writing, youth, by Daniel Christian

From DSC:
I have often reflected on differentiation or what some call personalized learning and/or customized learning. How does a busy teacher, instructor, professor, or trainer achieve this, realistically?

It’s very difficult and time-consuming to do for sure. But it also requires a team of specialists to achieve such a holy grail of learning — as one person can’t know it all. That is, one educator doesn’t have the necessary time, skills, or knowledge to address so many different learning needs and levels!

Think of different cognitive capabilities — from students that have special learning needs and challenges to gifted students
Or learners that have different physical capabilities or restrictions
Or learners that have different backgrounds and/or levels of prior knowledge
Etc., etc., etc.

Educators and trainers have so many things on their plates that it’s very difficult to come up with _X_ lesson plans/agendas/personalized approaches, etc. On the other side of the table, how do students from a vast array of backgrounds and cognitive skill levels get the main points of a chapter or piece of text? How can they self-select the level of difficulty and/or start at a “basics” level and work one’s way up to harder/more detailed levels if they can cognitively handle that level of detail/complexity? Conversely, how do I as a learner get the boiled down version of a piece of text?

Well… just as with the flipped classroom approach, I’d like to suggest that we flip things a bit and enlist teams of specialists at the publishers to fulfill this need. Move things to the content creation end — not so much at the delivery end of things. Publishers’ teams could play a significant, hugely helpful role in providing customized learning to learners.

Some of the ways that this could happen:

Use an HTML like language when writing a textbook, such as:

<MainPoint> The text for the main point here. </MainPoint>

<SubPoint1>The text for the subpoint 1 here.</SubPoint1>

<DetailsSubPoint1>More detailed information for subpoint 1 here.</DetailsSubPoint1>

<SubPoint2>The text for the subpoint 2 here.</SubPoint2>

<DetailsSubPoint2>More detailed information for subpoint 2 here.</DetailsSubPoint2>

<SubPoint3>The text for the subpoint 3 here.</SubPoint3>

<DetailsSubPoint3>More detailed information for subpoint 3 here.</DetailsSubPoint1>

<SummaryOfMainPoints>A list of the main points that a learner should walk away with.</SummaryOfMainPoints>

<BasicsOfMainPoints>Here is a listing of the main points, but put in alternative words and more basic ways of expressing those main points. </BasicsOfMainPoints>

<Conclusion> The text for the concluding comments here.</Conclusion>

<BasicsOfMainPoints> could be called <AlternativeExplanations>
Bottom line: This tag would be to put things forth using very straightforward terms.

Another tag would be to address how this topic/chapter is relevant:
<RealWorldApplication>This short paragraph should illustrate real world examples
of this particular topic. Why does this topic matter? How is it relevant?</RealWorldApplication>

On the students’ end, they could use an app that works with such tags to allow a learner to quickly see/review the different layers. That is:

Show me just the main points
Then add on the sub points
Then fill in the details
OR
Just give me the basics via an alternative ways of expressing these things. I won’t remember all the details. Put things using easy-to-understand wording/ideas.

It’s like the layers of a Microsoft HoloLens app of the human anatomy:

Or it’s like different layers of a chapter of a “textbook” — so a learner could quickly collapse/expand the text as needed:

This approach could be helpful at all kinds of learning levels. For example, it could be very helpful for law school students to obtain outlines for cases or for chapters of information. Similarly, it could be helpful for dental or medical school students to get the main points as well as detailed information.

Also, as Artificial Intelligence (AI) grows, the system could check a learner’s cloud-based learner profile to see their reading level or prior knowledge, any IEP’s on file, their learning preferences (audio, video, animations, etc.), etc. to further provide a personalized/customized learning experience.

To recap:

“Textbooks” continue to be created by teams of specialists, but add specialists with knowledge of students with special needs as well as for gifted students. For example, a team could have experts within the field of Special Education to help create one of the overlays/or filters/lenses — i.e., to reword things. If the text was talking about how to hit a backhand or a forehand, the alternative text layer could be summed up to say that tennis is a sport…and that a sport is something people play. On the other end of the spectrum, the text could dive deeply into the various grips a person could use to hit a forehand or backhand.
This puts the power of offering differentiation at the point of content creation/development (differentiation could also be provided for at the delivery end, but again, time and expertise are likely not going to be there)
Publishers create “overlays” or various layers that can be turned on or off by the learners
Can see whole chapters or can see main ideas, topic sentences, and/or details. Like HTML tags for web pages.
Can instantly collapse chapters to main ideas/outlines.

2 items re: AI’s potential impact/place within education

On 11/03/2018, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, data related items, digital learning, distance education, education, education technology, elearning, future, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), innovation, intelligent systems, intelligent tutoring, internet, IT in HE, languages and translation, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, microlearning, mobile learning, more voice more choice more control, Natural Language Processing (NLP), online learning, online media, organizational change, pace of change, personalized/customized learning, platforms, professional development, reinvent, universities, user experience (UX), using teams, vendors, by Daniel Christian

Robots won’t replace instructors, 2 Penn State educators argue. Instead, they’ll help them be ‘more human.’ — from edsurge.com by Tina Nazerian

Excerpt:

Specifically, it will help them prepare for and teach their courses through several phases—ideation, design, assessment, facilitation, reflection and research. The two described a few prototypes they’ve built to show what that might look like.

Also see:

The future of education: Online, free, and with AI teachers? — from fool.com by Simon Erickson
Duolingo is using artificial intelligence to teach 300 million people a foreign language for free. Will this be the future of education?

Excerpts:

While it might not get a lot of investor attention, education is actually one of America’s largest markets.

The U.S. has 20 million undergraduates enrolled in colleges and universities right now and another 3 million enrolled in graduate programs. Those undergrads paid an average of $17,237 for tuition, room, and board at public institutions in the 2016-17 school year and $44,551 for private institutions. Graduate education varies widely by area of focus, but the average amount paid for tuition alone was $24,812 last year.

Add all of those up, and America’s students are paying more than half a trillion dollars each year for their education! And that doesn’t even include the interest amassed for student loans, the college-branded merchandise, or all the money spent on beer and coffee.

Keeping the costs down
Several companies are trying to find ways to make college more affordable and accessible.

But after we launched, we have so many users that nowadays if the system wants to figure out whether it should teach plurals before adjectives or adjectives before plurals, it just runs a test with about 50,000 people. So for the next 50,000 people that sign up, which takes about six hours for 50,000 new users to come to Duolingo, to half of them it teaches plurals before adjectives. To the other half it teaches adjectives before plurals. And then it measures which ones learn better. And so once and for all it can figure out, ah it turns out for this particular language to teach plurals before adjectives for example.

So every week the system is improving. It’s making itself better at teaching by learning from our learners. So it’s doing that just based on huge amounts of data. And this is why it’s become so successful I think at teaching and why we have so many users.

From DSC:
I see AI helping learners, instructors, teachers, and trainers. I see AI being a tool to help do some of the heavy lifting, but people still like to learn with other people…with actual human beings. That said, a next generation learning platform could be far more responsive than what today’s traditional institutions of higher education are delivering.

“Affordable and at-scale” [Schroeder] + “Trends for the future of education with Jeff Selingo” [Steelcase]

On 10/31/2018, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, business side of he, career development, change, colleges, communities of practice, community colleges, computer science, cost of getting a degree, dangers of the status quo, digital learning, disruption, distance education, education, education reform, education technology, emerging technologies, face-to-face, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, MOOCs -- Massive Open Online Courses, new business models, online learning, United States, universities, vendors, vision/possibilities, web-based collaboration, by Daniel Christian

Affordable and at-scale — from insidehighered.com by Ray Schroeder
Affordable degrees at scale have arrived. The momentum behind this movement is undeniable, and its impact will be significant, Ray Schroeder writes.

Excerpt (emphasis DSC):

How many times have we been told that major change in our field is on the near horizon? Too many times, indeed.

The promises of technologies and practices have fallen short more often than not. Just seven years ago, I was part of the early MOOC movement and felt the pulsating potential of teaching thousands of students around the world in a single class. The “year of the MOOC” was declared in 2012. Three years later, skeptics declared that the MOOC had died an ignominious death with high “failure” rates and relatively little recognition by employers.

However, the skeptics were too impatient, misunderstood the nature of MOOCs and lacked the vision of those at Georgia Tech, the University of Illinois, Arizona State University, Coursera, edX and scores of other institutions that have persevered in building upon MOOCs’ premises to develop high-quality, affordable courses, certificates and now, degrees at scale.

No, these degrees are not free, but they are less than half the cost of on-campus versions. No, they are not massive in the hundreds of thousands, but they are certainly at large scale with many thousands enrolled. In computer science, the success is felt across the country.

Georgia Tech alone has enrolled 10,000 students over all in its online master’s program and is adding thousands of new students each semester in a top 10-ranked degree program costing less than $7,000. Georgia Tech broke the new ground through building collaborations among several partners. Yet, that was just the beginning, and many leading universities have followed.

Also see:

Trends for the future of education with Jeff Selingo — from steelcase.com
How the future of work and new technology will make place more important than ever.

Excerpt:

Selingo sees artificial intelligence and big data as game changers for higher education. He says AI can free up professors and advisors to spend more time with students by answering some more frequently-asked questions and handling some of the grading. He also says data can help us track and predict student performance to help them create better outcomes. “When they come in as a first-year student, we can say ‘People who came in like you that had similar high school grades and took similar classes ended up here. So, if you want to get out of here in four years and have a successful career, here are the different pathways you should follow.’”

Learning Ecosystems

Gartner: Top 10 Strategic Technologies Impacting Higher Ed in 2019 [Kelly]

HBS Online: Why Harvard Business School’s digital rebrand is big news for online learning [Murray]

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