Clio’s Legal Trends Report 2020: A Look Into the Future of Law — from legaltalknetwork.com by George Psiharis
Clio COO George Psiharis talks through this year’s trends and the sweeping transformative effect COVID-19 has had on the legal profession.

Excerpts:

The legal world has made more forward progress since the start of the pandemic than many expected it could do in a decade. Lawyers formerly resistant to technology suddenly found themselves with no choice but to adapt and embrace digital-friendly legal practice. For a closer look at how these changes are playing out in the profession, Sharon Nelson and John Simek talk with George Psiharis about Clio’s 2020 Legal Trends Report. They discuss who is weathering pandemic-era shifts most effectively, the mass movement to cloud-based services, the importance of focusing on customer experience, and which COVID-era changes will likely carry on beyond the pandemic. George Psiharis is chief operating officer at Clio.

Mentioned in This Episode

The product-market-fit problem is one characterized by a business—or industry—delivering a product that is out of sync with market demand. The issue manifests itself in the form of a massive latent market for legal services, where the majority of those needing legal help don’t get it—which is also a missed opportunity for law firms. Recent studies show: 77% of legal problems don’t receive legal help1, and 86% of civil legal problems faced by low-income individuals receive either inadequate or no legal help at all2.

 

Marian Croak, the inventor of VOIP, explains what it takes to innovate

The woman who created the technology behind internet calls explains what it takes to innovate — from bigthink.com by Gayle Markovitz
She’s the reason you’re able to work and chat from home.

Excerpt (emphasis DSC):

If you’ve ever wondered how a Zoom call works, you might want to ask Marian Croak, Vice-President of Engineering at Google.

This is the woman who invented “Voice over Internet Protocol”: the technology that has enabled entire workforces to continue to communicate and families and friends to remain in touch throughout 2020’s lockdowns – and inevitably beyond.

What can kids teach tech innovators?
Wonder and naivete are powerful tools. Croak argues that children have rich imaginations – which is the fuel of invention. “You need to be childlike. A little naïve and not inhibited by what’s possible.”

Matlali’s work with disadvantaged teenagers brings her directly into this world, where she sees that “children are passionate but hopeful for the future. For them, everything is possible. You want kids to have the imagination and passion for them to achieve their dreams.”

Croak said her motivation for 2021 was to keep her own childlike curiosity going, forgetting about her personal circumstances and focusing on the “painpoints”.

Also see:

Marian’s entry out at Wikipedia.org where it says:

She joined AT&T at Bell Labs in 1982.[4] She advocated for switching from wired phone technology to internet protocol.[2][5][6] She holds over two hundred patents, including over one hundred in relation to Voice over IP.[7] She pioneered the use of phone network services to make it easy for the public to donate to crisis appeals.[8][9] When AT&T partnered with American Idol to use a text message voting system, 22% of viewers learned to text to take part in the show.[10][11] She filed the patent for text-based donations to charity in 2005.[10] This capability revolutionised how people can donate money to charitable organisations:[12] for example, after the 2010 Haiti earthquake at least $22 million was pledged in this fashion.[13] She led the Domain 2.0 Architecture and managed over 2,000 engineers.[14][15]

 

 

Resources For Teachers and Instructional Coaches – December 2020 — from blog.edthena.com

Excerpt:

Here are a few articles for educators about professional development. This month’s recommendations include creating virtual literature circles, making remote learning work, and strategies learned on how to combat the Covid learning loss.

 

Online learning and law schools during the pandemic — from tonybates.ca by Tony Bates

Excerpt:

Pre-Covid, law schools and especially law accrediting agencies in North America have been pretty conservative in the past with regard to online or more accurately distance learning (see Online education and the professional associations: the case of law, for more details on the situation in 2018).

We can then fairly safely assume that most of these schools would have had no or little prior experience of online learning before March of this year. So it is interesting that 89% of students in law schools in the USA responding to a Thomson Reuters survey reported that during Covid-19 they were taking classes entirely online.

However, for me the most interesting results are in the graph below:

Preferences for permanent changes
Preferences for permanent changes with law schools

It seems clear that at least some level of online instruction will continue in the future, and that online learning will become widespread for at least some types of classes.

Given that there was almost no online learning in law schools in the USA pre-Covid 19, this is a significant conclusion.

From DSC:
I appreciate Tony writing about this topic. He’s correct in saying the ABA and the legal education field — along with the entire legal realm — was behind the 8 ball in terms of online learning (and I would add the use of emerging technologies in general). In fact, I’d say that the ABA was essentially twenty years behind in terms of getting on board the online learning train. It still has a ways to go…but the pressure is on the ABA to get with the times. Our society requires that they do so. The pace of change has been changing for a decade or more now. They can no longer walk on the race track and hope to not get in the way of a world that’s traveling at 180 mph.

The pace has changed significantly and quickly

Make no mistake, if the ABA — and the legal field in general — continues at their previous pace, we all will pay the price. Consider but a few areas that are already having an impact on our society:

  •  #AI #blockchain  #XR #AR #MR #VR #robotics #bots #algorithms #ethics #BigData #learningagents #legaltech #NLP #emergingtechnologies

Along with other tags that apply here:

  • #stayingrelevant #reinvent #vision #leadership #strategy #A2J (Access to Justice) 
 

What does Innovation look like in robotics? See the SVR 2020 Industry Award winners — from robohub.org by Andra Keay and Silicon Valley Robotics

What does innovation look like in robotics? See the SVR 2020 Industry Award winners

 

Trends Report for 2021: Three Scenes from the Future -- from Frog Design

Trends 2021: Three Scenes from the Future — from frogdesign.com

Excerpt:

This year, we decided to lean into this unreality. For our tenth annual Trends list, we asked frogs to not only imagine the societal and technological shifts that will impact our future, but to project the future worlds these shifts will create. From perspectives on the accelerated adoption of remote work, to visions of distorted realities and changing consumer behaviors, we’re sharing different possible views of 2021 and beyond—and the products, services and experiences that will shape our future worlds.

 

A New School That Thinks Like a Kid — from gettingsmart.com

Excerpt:

Portal Schools has a vision—to create a high school that allows students to simultaneously earn a high school diploma and a Bachelor’s degree in an environment that is fully designed for them. This ambitious, yet promising goal for this emerging network of micro-schools is using this approach to foster diverse relationships and provide career-immersive learning.

Partnering with Southern New Hampshire University (SNHU), students can customize their high school courses to fit their learning style, schedule, and interests. With Flex Days built into each week, students have time to engage in rigorous coursework, collaborate on real-world learning projects, and independently focus on their goals.

Also see:

Portal Schools: One school. Two Degrees. Designed for you.

 

Can algorithms save college admissions?

Can Algorithms Save College Admissions? — from chronicle.com by Brian Rosenberg
We’ve tried a system based on competition long enough. It isn’t working.

Excerpt (emphasis DSC):

Here is an alternative and much more radical proposal: What if we replaced the current and longstanding admissions process among private colleges with a match process, similar to what has for years been used to match medical-school graduates with residency and fellowship positions? What if, in other words, we used data and algorithms instead of travel, merit aid, and free food to drive college admissions?

From DSC:
Love the “What if…” thinking here and the spirit of innovation behind it. I wonder if AI and cloud-based learner profiles might play into something like this in the future…?

Also see:

7 Ways To Make College Admissions More Equitable — from stradaeducation.org by Patty Reinert Mason and Jeff Selingo
Is it time to reconsider early-decision applications, legacy preferences, and reliance on feeder high schools?
Selingo offers these practical steps colleges and universities can take to make admissions more equitable:

  • Eliminate early-decision applications.
  • Be upfront about what you’re looking for in this year’s incoming class so students and parents have the information they need.
  • Be transparent about what it costs to study at your school.
  • Look beyond traditional “feeder high schools” for recruitment, creating opportunity for a more diverse group of students.
  • Reduce preferences given to athletes and legacies.
  • Rethink application requirements to put more emphasis on high school coursework and grades and less on extracurriculars, recommendations, and essays.
  • Expand the size of freshman classes.

Also see:

 

The Future of Hybrid Learning — from techlearning.com by Erik Ofgang
HyFlex pioneer Dr. Brian Beatty discusses what’s working and what’s not in hybrid learning, and what’s to come

Excerpts (emphasis DSC):

When designing his own classes these days, Beatty tends to think about the asynchronous vs. synchronous experience rather than online vs. in-person. 

Beatty says instructors should attempt to create a reasonably good asynchronous version of a course but don’t need to build the perfect version. Instructors then need to block out time to respond to forum posts and other online components of the class the same way online students need to schedule time to work. He advises a mindset of, “I’m learning how to teach differently, and I’m reserving this time for that. So maybe I’m not going to be part of that committee.”

From DSC:
The teaching toolboxes throughout the continuum (PreK-12, higher ed, vocational programs, other alternatives to higher ed, corporate training & development) have been enhanced and expanded greatly during 2020. The ramifications of these larger toolboxes will benefit many for years to come. They should allows us to pivot and adapt much more quickly — while providing a greater array of teaching techniques/tools to choose from.

Enhancing our teaching toolboxes

 

 

Teaching with Amazon Alexa — from Sylvia Martinez

Excerpt:

Alexa is a voice-activated, cloud-based virtual assistant, similar to Siri on Apple devices, or Google Assistant. Alexa is an umbrella name for the cloud-based functionality that responds to verbal commands. Alexa uses artificial intelligence to answer questions or control smart devices, and has a range of “skills” — small programs that you can add to increase Alexa’s capabilities.

Many teachers are experimenting with using smart devices like Alexa in the classroom. Like most other Amazon features and products, Alexa is primarily designed for home use, anticipating that users will be household members. So in thinking about Alexa in a classroom, keeping this in mind will help determine the best educational uses.

Alexa is most often accessed in three ways…

 

Hundreds are seeking legal aid for eviction, unemployment and debt tied to pandemic. A new one-stop site provides free help — from friendly robot guides. — from chicagotribune.com by Darcel Rockett

Excerpts (emphasis DSC):

But the legal aid community knew the need for their help would be dire, as COVID-19 pummeled the economy and left people financially strapped, unemployed and unable to pay their rent. They’ve sounded the alarm, warning of what could be the worst housing crisis in U.S. history, with up to 43% of American renters facing eviction in the coming months.

At the end of November, the state’s legal aid system launched a new site, Illinois COVID H.E.L.P. (Housing and Economic Loss Prevention), for residents in need of help finding employment or with unemployment benefits assistance; aid with personal debt and bankruptcy; housing or disputes between tenants and landlords; and wills, estates and guardianship.

Also see:

  • Pandemic Pushes Corporate Law Department Upgrades, Study Finds — from news.bloomberglaw.com by Brian Baxter
    Excerpt: “The coronavirus pandemic is accelerating a transformation of corporate law departments, from technology use to staffing levels, said a survey released Thursday. Nearly 75% of departments significantly or moderately increased adoption of legal technology compared to last year, according to an HBR Consulting analysis.”
 

Raising Lifelong Learners #98: Enjoying literature with Kendra Fletcher — from raisinglifelonglearners.com by Colleen Kessler

Excerpt:

Nearly every level of learning involves literature in some form, but the study of literature is really more than simply reciting plot lines or following themes. In this podcast, Colleen speaks with Kendra Fletcher, long-time homeschooler and teacher of all things literature, on how enjoying the study of literature helps our kids to see it’s importance for themselves and for humanity.

 

Report: There’s More to Come for AI in Ed — from thejournal.com by Dian Schaffhauser

Excerpts:

The group came up with dozens of “opportunities” for AI in education, from extending what teachers can do to better understanding human learning:

  • Using virtual instructors to free up “personalization time” for classroom teachers;
  • Offloading the “cognitive load” of teaching;
  • Providing “job aids” for teachers;
  • Identifying the links between courses, credentials, degrees and skills;
  • “Revolutionizing” testing and assessment;
  • Creating new kinds of “systems of support”;
  • Helping with development of “teaching expertise”; and
  • Better understanding human learning through “modeling and building interfaces” in AI.

But contributors also offered just as many barriers to success:

  • Differences in the way teachers teach would require “different job aids”;
  • Teachers would fear losing their jobs;
  • Data privacy concerns;
  • Bias worries;
  • Dealing with unrealistic expectations and fears about AI pushed in “popular culture”;
  • Lack of diversity in gender, ethnicity and culture in AI projects; and
  • Smart use of data would require more teacher training.
 

What might this new concept/setup look like in smart classrooms of the future? [Christian]

A new category of devices from Cisco -- the Webex Desk Hub

From DSC:
In yesterday’s webexone presentations, Cisco mentioned a new device category, calling it the Webex Desk Hub. It gets at the idea of walking into a facility and grabbing any desk, and making that desk you own — at least for that day and time. Cisco is banking on the idea that sometimes people will be working remotely, and sometimes they will be “going into the office.” But the facilities will likely be fewer and smaller — so one might not have their own office.

In that case, you can plug in your smart device, and things are set up the way they would be if you did have that space as a permanent office.

Applying this concept to the smart classrooms of the future, what might that concept look like for classrooms? A faculty member or a teacher could walk into any room that supports such a setup, put in their personal smart device, and the room conditions are instantly implemented:

  • The LMS comes on
  • The correct class — based on which day it is and then on the particular time of day it is — is launched
  • The lights are dimmed to 50%
  • The electric window treatments darken the room
  • The projector comes on and/or the displays turn on
  • Etc.
 

DC: This is not right! When will there be justice?! We need to help Native American colleges, universities, & communities out!

The Digital Divide for Tribal College Students — COVID, CARES Act, and Critical Next Steps — from diverseeducation.com

Excerpt:

In this episode staff writer Sara Weissman shares a story that focuses on the digital divide for Native Americans by bringing in voices of tribal college leaders and their students during the COVID 19 pandemic.

Many don’t know but Native American colleges and universities have long struggled with the worst internet connectivity in the nation while ironically paying the highest rates for service. Hear first-hand how students from Diné College and other institutions are currently affected. Carrie Billie (Big Water Clan), President & CEO of the American Indian Higher Education Consortium (AIHEC) and Dr. Cynthia Lindquist (Star Horse Woman), President of Cankdeska Cikana Community College in North Dakota, break down the data and lay out critical next steps necessary to address the digital divide.

Many don’t know but Native American colleges and universities have long struggled with the worst internet connectivity in the nation while ironically paying the highest rates for service.

From DSC:
When will there be justice!? Let’s join in and make amends and provide the funding, concrete assistance, products, and services to Native American colleges, universities, and communities. Some potential ideas:

  • For the short term, could there be Loon balloons deployed immediately to provide free and stronger access to the Internet?

Could Project Loon assist Native American colleges, universities, and communities?

  • Could our Federal Government make amends and do the right thing here? (e-rate program, put Internet access in, make policy changes, offer more grants, other?)
  • Could Silicon Valley assist with hardware and software? For example:
    • Can Apple, HP, Microsoft, and others donate hardware and software?
    • Can Zoom, Adobe, Cisco Webex, Microsoft Teams, and others donate whatever these communities need to provide videoconferencing licenses?
  • Could telecom providers provide free internet access?
  • Could MOOCs offer more free courses?
  • Could furniture makers such as Steelcase, Herman Miller, and others donate furniture and help establish connected learning spaces?
  • How might faculty members and staff within higher education contribute?
  • How could churches, synagogues, and such get involved?
  • Could the rest of us locate and donate to charities that aim to provide concrete assistance to Native American schools, colleges, universities, and communities?

We need to do the right thing here. This is another area* where our nation can do much better.

* Here’s another example/area where we can do much better and make amends/changes.

 


Addendum on 12/7/20:

 
© 2024 | Daniel Christian