human-computer interaction (HCI)

Pokémon Go — AR’s killer app, at least so far

On 07/12/2016, in A/V -- audio/visual, attention, Augmented Reality (AR), corporate / business world, corporate universities / corporate training, education technology, emerging technologies, engagement / engaging students, health, human-computer interaction (HCI), society, tools, United States, user experience (UX), vendors, by Daniel Christian

From DSC:
I posted an item yesterday warning parents of the potential dangers of Pokémon Go. But I don’t want to leave it at that. I’m generally pro-technology and there are many solid, good, positive reasons for using most technologies. So I also want to post some other, more positive items showing the enormous success of this augmented reality (AR)-based app.

5 Crazy Facts That Prove the Ridiculous Popularity of ‘Pokemon GO’ — from uploadvr.com by David Jagneaux

Excerpts:

Nintendo’s Valuation Increased by $9 Billion
People Are Already Using it As Much as Twitter
It’s Helping People Fight Depression and Anxiety
Businesses Are Changing the Way They Operate
Pokemon GO is Bringing People Closer to Together

The Weekend Pokémon Go Took Over America — from wired.com by Emily Dreyfuss, Brian Barrett, Kevin McFarland, Emma Ellis, Jake Muncy, and Chris Kohler

This Surprising Game Is Driving People To Church — from ministrytech.com

‘Pokemon Go’ Readies for Wider Launch as Nintendo Shares Soar — from uploadvr.com by by Jamie Feltham

Pokemon Go Is Driving Augmented Reality And Geolocation Adoption — from zugara.com by Matthew Szymczyk

What #PokemonGo means for immersive learning — from learningintandem.blogspot.com by Koreen Pagano

Excerpt:

But let’s end with some larger implications for learning, particularly organizational learning.

New hire training: tour facilities with augmented reality or virtual reality. Meet key folks in the organization. See behind the scenes production, or visit HQ virtually.
Skill refinement: once the basics have been taught, present ongoing practice scenarios. Could be internal, customer-facing, or software/equipment training.
Product training: provide the ability to interact with multiple customers and see how the product benefits them differently.
Application in context: how do you navigate a real-life complex environment effectively? Think busy retail, insurance adjusters, combat/disaster zones, crime scenes, etc.
Just in time geographically relevant support: have a question in context? What if an app let you access training and tips relevant to where you are?

Pokémon Go is Improving Thousands of Users’ Mental Health — from interestingengineering.com by Trevor English

“Pokémon Go” May Prove That AR Is More Mainstream Than VR — from fastcompany.com by Daniel Terdiman
Ever seen this many people with VR headsets on at one time? Didn’t think so.

Playing Pokemon Go? You Need the Right Gear — from wired.com by Tim Moynihan

And along the security/safety awareness line:

Pokémon Go can be a huge security risk – here’s how to play privately! — from imore.com by Rene Ritchie Mon
Police Urge Pokémon GO Players to Stay Alert — from pixelkin.org by Nicole Tanner
Pokémon Go shouldn’t have full access to your Gmail, Docs and Google account — but it does — from techcrunch.com by Devin Coldewey

AI chatbot apps to infiltrate businesses sooner than you think — from searchbusinessanalytics.techtarget.com by Bridget Botelho
Artificial intelligence chatbots aren’t the norm yet, but within the next five years, there’s a good chance the sales person emailing you won’t be a person at all.

Excerpt:

In fact, artificial intelligence has come so far so fast in recent years, Gartner predicts it will be pervasive in all new products by 2020, with technologies including natural language capabilities, deep neural networks and conversational capabilities.

Other analysts share that expectation. Technologies that encompass the umbrella term artificial intelligence — including image recognition, machine learning, AI chatbots and speech recognition — will soon be ubiquitous in business applications as developers gain access to it through platforms such as the IBM Watson Conversation API and the Google Cloud Natural Language API.

3 corporate departments that chatbots will disrupt — from venturebeat.com by Natalie Lambert

Excerpt:

Customer Service
Human Resources
Marketing

Facebook Messenger’s 11,000 chatbots are much more interactive — from androidcentral.com by Harish Jonnalagadda

Excerpt:

Facebook introduced chatbots on Messenger three months ago, and the search giant has shared today that over 11,000 bots are active on the messaging service. The Messenger Platform has picked up an update that adds a slew of new features to bots, such as a persistent menu that lists a bot’s commands, quick replies, ability to respond with GIFs, audio, video, and other files, and a rating system to provide feedback to bot developers.

Chatbots are coming to take over the world — from telecom.economictimes.indiatimes.com

Excerpts:

In another example, many businesses use interactive voice response (IVR) telephony systems, which have limited functionalities and often provide a poor user experience. Chatbots can replace these applications in future where the user will interact naturally to get relevant information without following certain steps or waiting for a logical sequence to occur.
…
Chatbots are a good starting point, but the future lies in more advanced versions of audio and video bots. Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana, Google with its voice assistance, are working in the same direction to achieve it. Bot ecosystems will become even more relevant in the phase of IoT mass adoption and improvement of input/output (I/O) technology.

With big players investing heavily in AI, Chatbots are likely to be an increasing feature of social media and other communications platforms.

Everything You Wanted to Know About Chatbots But Were Afraid to Ask — from businessinsider.com by Andrew Meola

Excerpt:

Chatbots are software programs that use messaging platforms as the interface to perform a wide variety of tasks—everything from scheduling a meeting to reporting the weather, to helping a customer buy a sweater.

Because texting is the heart of the mobile experience for smartphone users, chatbots are a natural way to turn something users are very familiar with into a rewarding service or marketing opportunity.

And when you consider that the top 4 messaging apps reach over 3 billion global users (MORE than the top 4 social networks), you can see that the opportunity is huge.

Stanford’s virtual reality lab cultivates empathy for the homeless — from kqed.org by Rachael Myrow

Excerpt:

The burgeoning field of Virtual Reality — or VR as it is commonly known — is a vehicle for telling stories through 360-degree visuals and sound that put you right in the middle of the action, be it at a crowded Syrian refugee camp, or inside the body of an 85-year-old with a bad hip and cataracts. Because of VR’s immersive properties, some people describe the medium as “the ultimate empathy machine.” But can it make people care about something as fraught and multi-faceted as homelessness?

A study in progress at Stanford’s Virtual Human Interaction Lab explores that question, and I strapped on an Oculus Rift headset (one of the most popular devices people currently use to experience VR) to look for an answer.

A new way of understanding homelessness
The study, called Empathy at Scale, puts participants in a variety of scenes designed to help them imagine the experience of being homeless themselves.

How chatbots and deep learning will change the future of organizations — from forbes.com by Daniel Newman

Excerpt (emphasis DSC):

Don’t let the fun, casual name mislead you. Chatbots—software that you can “chat with”—have serious implications for the business world. Though many businesses have already considered their use for customer service purposes, a chatbot’s internal applications could be invaluable on a larger scale. For instance, chatbots could help employees break down siloes and provide targeted data to fuel every department. This digital transformation is happening, even in organizational structures that face challenges with other formats of real-time communication.

Still unclear on what chatbots are and what they do? Think of a digital assistant—such as iPhone’s Siri or Alexa, the Artificial Intelligence within the Amazon Echo. A chatbot reduces or eliminates the need for many mobile apps, as the answers are stored inside the chatbot. Need to know what the weather’s like in LA? Ask your chatbot. Is your flight running on time? Ask your chatbot. Is the package you ordered going to be delivered while you’re away? You get the gist.

From DSC:
How might institutions of higher education as well as K-12 school districts benefit from such internal applications of chatbots? How about external applications of chatbots? If done well, such applications could facilitate solid customer service (i.e., self-service knowledgebases) and aid in communications.

Hold Tight: The Chatbot Era Has Begun — from chatbotsmagazine.com by
Chatbots: What they are, and why they’re so important for businesses

Excerpt:

Imagine being able to have your own personal assistant at your fingertips, who you can chat with, give instructions and errands to, and handle the majority of your online research — both personally and professionally.

That’s essentially what a chatbot does.

Capable of being installed on any messenger platform, such as Facebook messenger or text messages, a chat bot is a basic artificial intelligence computer software program that does the legwork for you — and communicates in a way that feels like an intelligent conversation over text or voice messaging.

Once-in-a-decade paradigm shift: Messaging — from chatbotsmagazine.com by Beerud Sheth
In the history of the personal computing industry, we have had a paradigm shift about once every decade.

Smart assistants and chatbots will be top consumer applications for AI over next 5 years, poll says — from venturebeat.com by Blaise Zerega

Excerpt:

Virtual agents and chatbots will be the top consumer applications of artificial intelligence over the next five years, according to a consensus poll released today by TechEmergence, a marketing research firm for AI and machine learning.

The emphasis on virtual agents and chatbots is in many ways not surprising. After all, the tech industry’s 800-pound gorillas have all made big bets: Apple with Siri, Amazon with Alexa, Facebook with M and Messenger, Google with Google Assistant, Microsoft with Cortana and Tay. However, the poll’s data also suggests that chatbots may soon be viewed as a horizontal enabling technology for many industries.

From DSC:
Might this eventually affect students’ expectations? Blackboard’s partnership with IBM and Amazon may come into play here.

Some like it bot: Why chatbots could be the start of something big — from business.sprint.com
Chatbots are on the rise. With Google, Facebook and Microsoft competing to be the caring voice your customers turn to, what does this mean for your enterprise?

Excerpt:

The most prevalent indicator that the artificial intelligence-driven future is rapidly becoming reality is the rise of the chatbot – an A.I. software program designed to chat with people. Well, more accurately, the re-emergence of the bot. Basically, robots talking to humans talking to robots is the tech vision for the future.

Maybe one of the most obvious uses for this technology would be in service. If you can incorporate your self-service knowledge base into a bot that responds directly to questions and uses customer data to provide the most relevant answers, it’s more convenient for customers…

Chatbot lawyer overturns 160,000 parking tickets in London and New York — from theguardian.com by Samuel Gibbs
Free service DoNotPay helps appeal over $4m in parking fines in just 21 months, but is just the tip of the legal AI iceberg for its 19-year-old creator

Excerpt:

An artificial-intelligence lawyer chatbot has successfully contested 160,000 parking tickets across London and New York for free, showing that chatbots can actually be useful.

Dubbed as “the world’s first robot lawyer” by its 19-year-old creator, London-born second-year Stanford University student Joshua Browder, DoNotPay helps users contest parking tickets in an easy to use chat-like interface.

Addendum on 6/29/16:

A New Chatbot Would Like to Help You With Your Bank Account — from wired.com by Cade Metz

Excerpt:

People in Asia are already using MyKai, and beginning today, you can too. Because it’s focused on banking—and banking alone—it works pretty well. But it’s also flawed. And it’s a bit weird. Unsettling, even. All of which makes it a great way of deconstructing the tech world’s ever growing obsession with “chatbots.”
…
MyKai is remarkably adept at understanding what I’m asking—and that’s largely because it’s focused solely on banking. When I ask “How much money do I have?” or “How much did I spend on food in May?,” it understands. But when I ask who won the Spain-Italy match at Euro 2016, it suggests I take another tack. The thing to realize about today’s chatbots is that they can be reasonably effective if they’ve honed to a particular task—and that they break down if the scope gets to wide.

Blackboard announces partnerships with IBM & Amazon | IBM Watson to come into play

On 06/28/2016, in Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, cloud-based computing / apps / other cloud-related, collaboration, digital learning, education technology, higher education, human-computer interaction (HCI), IBM, innovation, K-12 related, vendors, by Daniel Christian

Blackboard Partners with IBM and Amazon Web Services (AWS) – North America Customer Announcement

Date Published: Jun 27,2016
Product: Collaborate, ANGEL, Learn, CE/Vista, Xythos, Moodlerooms, Analytics, Open Content
Article No.: 000042385

Announcement Details:
We are excited to share some news with you about Blackboard’s new partnership with IBM and Amazon Web Services (AWS) which will have far-reaching and lasting impacts for the education technology industry. This communication will provide details on how this will benefit our customers and other business partners.

This partnership will enable us to accelerate our focus on developing innovative educational products and services that serve the needs of our customers. And it will open the door for us to develop novel solutions benefiting the education ecosystem. There are two parts to this partnership that will benefit you:

Selection of AWS as our strategic cloud platform and partnership with IBM for operations and infrastructure management

We will partner with IBM in the operations and infrastructure management of Blackboard’s data centers. We have also selected AWS as our cloud services provider and entered into an agreement with IBM to manage our cloud services environments. This partnership will enable Blackboard to focus on what we do best – developing innovative educational products and services – while relying on the world-class data hosting and operational capabilities of IBM and AWS.

This partnership does not affect our Transact customers.

This partnership offers customers many benefits. It will enable us to accelerate our focus on developing innovative educational products and services that serve the needs of our customers. Furthermore, we will leverage IBM’s experience, scale, and tools with the goal of delivering the highest quality of service possible to our customers. This includes stringent service level agreements intended to ensure that Blackboard customers receive the most reliable and resilient hosting services available in the marketplace. In addition, this partnership allows for enhanced technical, organizational and physical security measures to safeguard Blackboard customer data. We will also leverage the power of the AWS ecosystem to accelerate product development and deployment; further improving customer experience in the future.

Our relationship with Amazon and IBM is integrated. There are no gaps in accountability for delivering reliable services to our clients. And its backed by a comprehensive and robust set of service level commitments to deliver highly available and responsive services for you.

Exclusive partnership to co-develop cognitive education solutions utilizing Watson

Blackboard and IBM have entered into an exclusive agreement to develop cognitive educational solutions for the K-12 and higher education markets. The partnership will combine Blackboard’s expertise in developing innovative education products in use by millions around the world, with the power of IBM Watson’s cognitive computing technology to create exclusive solutions to address some of the most pressing problems in education.

IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data. In short, it can help to ‘hyper personalize’ the educational experience.

To sum it up, we’re tremendously excited about partnering with IBM and Amazon to deliver extraordinary capability to our customers. And we’re excited by what’s on the horizon for Blackboard and our customers as we continue to focus on delivering innovative products that address some of the most pressing challenges in education.

To learn more about our partnership, check out our press release on Blackboard.com. We’ll also provide further details in the weeks ahead through webinars and at BbWorld.

Frequently Asked Questions (FAQs)

1. Why did Blackboard select IBM and AWS as their partners?
We spent considerable time selecting our partners, and we’re confident in what both IBM and Amazon will deliver for our customers. IBM is one of the world’s top infrastructure management organizations, and is uniquely positioned because of its experience and work in the education space. AWS is the clear leader in cloud services, with the largest global cloud infrastructure footprint, the most well-developed ecosystem, tremendous momentum and rate of innovation.Both companies share our values and dedication to maintaining the privacy of customer data, and both have invested heavily in world-class security programs to keep your data safe in accordance with global standards and regulations.

2. Will the partnership extend to infrastructure provision and management for Blackboard’s Transact customers?
No. Transact will continue to operate as today with no changes.

3. How can I learn more about this partnership between Blackboard and IBM and the benefits to me?
In order to provide you with an opportunity to ask questions and learn more about this partnership and how it will benefit you, we have planned for several sessions at BbWorld, and have scheduled a series of customer webinars. BbWorld is scheduled for July 12-14 and the webinars will be scheduled in July and August.

4. Will this change in responsibility affect who I call if I have a question or issue?
No. Your support will continue to be handled by the same Blackboard team that exists today.

5. Will I see any changes as a result of the partnership? Yes. We expect that you will see operational improvements starting in the 3-6 month timeframe. These include improved system availability and accelerated response time to issues.

6. What does this mean for Security and Privacy?
IBM and AWS share our focus on providing highly secure environments and experiences. This partnership will provide an enhanced data security program and robust technical, organizational and physical security measures to protect customer data, including student data. Further, our agreement with IBM and AWS contains detailed provisions intended to safeguard data in North American markets in specific consideration of applicable privacy laws and regulations. These provisions include geographic restrictions on the location and transfer of customer data, and encryption standards, to comply with applicable law.

7. Does this partnership mean that I will need to move out of my existing Learn hosted environment?
No. While in time many customers are planning to transition their Learn deployment to our cloud environment, customers who are currently running Learn 9.1 in our managed hosting datacenters will not be required to move.

8. What about other Blackboard applications besides Learn?
Many other Blackboard applications are already delivered in a software-as-a-service model using Blackboard-managed datacenters. Over the coming years, IBM and Blackboard will work together to move these applications from Blackboard datacenters to AWS. Any migration plan will be developed in full consideration of giving customers an uninterrupted service and user experience.

9. What about the current SaaS deployment for Blackboard Learn?
There is no impact. Learn SaaS already runs on AWS.

10. What is IBM Watson?
IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data. In short, it can help to ‘hyper personalize’ the educational experience.

Watson gained a level of fame in 2011 when the team put their technology up against two of Jeopardy’s greatest champions in the history of the game. It was an exciting two-day match that resulted in Watson beating out the competition – not just from right answers, but also from using the right strategy for wagers to win the game.

See how Watson beat the Jeopardy leaders in this short video.

How does Watson work? Watch this educational video.

11. Are there any definitive plans for the cognitive education solutions developed with Watson that I need to plan for at my institution?
We are in the early stages of this relationship. Blackboard and the Watson Education team are starting the process of scoping out the solutions that will bring the most value to K-12 and higher education. We plan to communicate our progress and solicit your input as we move forward.

12. What if I have more questions about this partnership?
There are three ways you can get answers to your questions:

Attend one of the multiple sessions planned for BbWorld.
Attend one of the online webinars will be schedule in the coming weeks.
Contact your Account Executive or Customer Success Advocate.

Addendum on 6/29/16:

Blackboard Inc. and IBM Enter Strategic Relationship to Develop Cognitive Solutions and Manage Infrastructure Operations
Excerpt:
IBM and Blackboard will work collaboratively to develop cognitive educational solutions utilizing the capabilities of both companies to advance learner success. The companies will combine Blackboard’s expertise in developing innovative education products used by millions of people around the world with the power of IBM Watson’s cognitive computing technology. The new solutions will offer greater support for teachers and students to address their collaborative needs in the classroom and help students complete and achieve their educational goals.

Interesting thought: “The future of online learning will happen via messaging services.” [Daily Bits Of]

On 06/22/2016, in 21st century, 24x7x365 access, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, bots, change, changing business models, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, digital learning, elearning, emerging technologies, faculty/staff, future, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, informal learning, innovation, intelligent systems, intelligent tutoring, interactivity, IT in HE, K-12 related, learning ecosystem, microlearning, new business models, online learning, social learning / networks, social media, streams of content, teachers, training / L&D, workplace, youth, by Daniel Christian

What the bot revolution could mean for online learning — from huffingtonpost.com by Daily Bits Of

Excerpt:

We’re embracing the bot revolution
With these limitations in mind, we embrace the bot movement. In short, having our bite-sized courses delivered via messaging platforms will open up a lot of new benefits for our users.

The courses will become social.
It will become easier to consume a course via a channel that fits best for the course.
The courses will become more interactive.
Bots will remove some of the friction

The future of online learning will happen via messaging services.

Also relevant here:

From DSC:
By posting such items, I’m not advocating that we remove teachers, professors, trainers, coaches, etc. from the education/training equations. Rather, I am advocating that we use technology as tools for educating and training people — and using technologies to help people of all ages grow, and reinvent themselves when necessary. Such tools should be used to help our overworked teachers, professors, trainers, etc. of the world in delivering excellent, effective elearning experiences for our students/employees.

Specialists central to high-quality, engaging online programming [Christian]

On 06/20/2016, in 21st century, adjunct faculty, analytics, Artificial Intelligence/Agents/LLMs/and Related, attention, Augmented Reality (AR), bots, changing business models, colleges, communications, community colleges, content development, aggregation, repositories, convergence, dangers of the status quo, Daniel S. Christian, data related items, design, digital audio, digital learning, digital photography, digital storytelling, digital textbooks, digital video, distance education, e-publishing related items (EPUB and more), education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, faculty/staff, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interaction design, interactivity, interface design, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Michigan, Mixed Reality (MR), mobile learning, multimedia, online learning, pace of change, pedagogy, personalized/customized learning, social learning / networks, student-related, teaching & learning, teaching online, transmedia, trends, United States, universities, usability, user experience (UX), user interface design, using teams, Virtual Reality (VR) / worlds / learning, web design and production, web-based collaboration, writing, by Daniel Christian

Specialists central to high-quality, engaging online programming — from EvoLLLution.com (where the LLL stands for lifelong learning) by Daniel Christian

Excerpts:

Creating high-quality online courses is getting increasingly complex—requiring an ever-growing set of skills. Faculty members can’t do it all, nor can instructional designers, nor can anyone else. As time goes by, new entrants and alternatives to traditional institutions of higher education will likely continue to appear on the higher education landscape—the ability to compete will be key.

…

For example, will there be a need for the following team members in your not-too-distant future?

Human Computer Interaction (HCI) Specialists: those with knowledge of how to leverage Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) in order to create fun and engaging learning experiences (while still meeting the learning objectives)
Data Scientists
Artificial Intelligence Integrators
Cognitive Computing Specialists
Intelligent Tutoring Developers
Learning Agent Developers
Algorithm Developers
Personalized Learning Specialists
Cloud-based Learner Profile Administrators
Transmedia Designers
Social Learning Experts

Also see:

7 items re: bots; bots will be relevant to K-12, higher ed, corporate training & business/retail as a whole

On 06/16/2016, in Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, bots, business, cloud-based computing / apps / other cloud-related, computer science, corporate / business world, corporate universities / corporate training, data related items, digital audio, digital learning, education, education technology, emerging technologies, Facebook / Meta Platforms, Google, higher education, human-computer interaction (HCI), innovation, intelligent systems, intelligent tutoring, K-12 related, machine-to-machine communications, Microsoft, productivity / tips and tricks, programming, tools, training / L&D, workplace, by Daniel Christian

The rise of the chatbots: Is it time to embrace them? — from knowledge.wharton.upenn.edu

Excerpt:

The tech world is all agog these days about chatbots. These are automated computer programs that simulate online conversations with people to answer questions or perform tasks. While chatbots have been around in various rudimentary forms for years — think of Clippy, Microsoft’s paper clip virtual assistant — they have been taking off lately as advances in machine learning and artificial intelligence make them more versatile than ever. Among the most well-known chatbots: Apple’s Siri.

In rapid succession over the past few months, Microsoft, Facebook and Google have each unveiled their chatbot strategies, touting the potential for this evolving technology to aid users and corporate America with its customer-service capabilities as well as business utility features like organizing a meeting. Yahoo joined the bandwagon recently, launching its first chatbots on a chat app called Kik Messenger.

Bill Gates says the next big thing in tech can help people learn like he does — from businessinsider.com by Matt Weinberger

Excerpt (emphasis DSC):

In a new interview with The Verge, Microsoft cofounder and richest man in the world Bill Gates explained the potential for chatbots — programs you can text with like they’re human — in education.

Gates lauds the potential for what he calls “dialogue richness,” where an chatbot can really hold a conversation with a student, essentially making it into a tutor that can walk them through even the toughest, most subjective topics.

It’s actually similar to how Gates himself likes to learn, he tells The Verge…

The complete beginner’s guide to chatbots — from chatbotsmagazine.com by Matt Schlicht
Everything you need to know.

Excerpt (emphasis DSC):

What are chatbots? Why are they such a big opportunity? How do they work? How can I build one? How can I meet other people interested in chatbots?

These are the questions we’re going to answer for you right now.
…
What is a chatbot?
A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
…

A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface.

Examples of Chat Bots
Weather bot. Get the weather whenever you ask.
Grocery bot. Help me pick out and order groceries for the week.
News bot. Ask it to tell you when ever something interesting happens.
Life advice bot. I’ll tell it my problems and it helps me think of solutions.
Personal finance bot. It helps me manage my money better.
Scheduling bot. Get me a meeting with someone on the Messenger team at Facebook.
A bot that’s your friend. In China there is a bot called Xiaoice, built by Microsoft, that over 20 million people talk to.

Chatbots explained: Why Facebook and other tech companies think they’re the biggest thing since the iPhone — from businessinsider.com by Biz Carson

Excerpt:

Chatbots are the future, whether we’re ready for them or not.

On Tuesday (April 5, 2016) , Facebook launched Bots for Messenger, a step that could define the next decade in the same way that the Apple App Store launch paved the path for companies like Uber to build a business off your phone. Its new messaging platform will help businesses build intelligent chatbots to let them communicate in Messenger.

“Today could be the beginning of a new era,” said Facebook Messenger chief David Marcus.

So what are these chatbots, and why is everyone obsessed?

Facebook wants to completely revolutionize the way you talk to businesses — from businessinsider.com by Jillian D’Onfro

Bot wars: Why big tech companies want apps to talk back to you — from fastcompany.com by Jared Newman
Can a new wave of chatbots from Facebook and Microsoft upend apps as we know them, or is that just wishful thinking?

Excerpt:

The rise of conversational “chatbots” begins with a claim you might initially dismiss as preposterous. “Bots are the new apps,” Microsoft CEO Satya Nadella declared during the company’s Build developers conference last month. “People-to-people conversations, people-to-digital assistants, people-to-bots, and even digital assistants-to-bots. That’s the world you’re going to get to see in the years to come.”

Microsoft CEO Nadella: ‘Bots are the new apps’

Excerpt:

SAN FRANCISCO – Microsoft CEO Satya Nadella kicked off the company’s Build developers conference with a vision of the future filled with chatbots, machine learning and artificial intelligence.

“Bots are the new apps,” said Nadella during a nearly three-hour keynote here that sketched a vision for the way humans will interact with machines. “People-to-people conversations, people-to-digital assistants, people-to-bots and even digital assistants-to-bots. That’s the world you’re going to get to see in the years to come.”

Onstage demos hammered home those ideas. One involved a smartphone conversing with digital assistant Cortana about planning a trip to Ireland, which soon found Cortana bringing in a Westin Hotels chatbot that booked a room based on the contents of the chat.

Addendums on 6/17/16:

Facebook’s head of AI wants to teach chatbots common sense — from wired.com by Bryan Derballa
Microsoft’s new acquisition can enhance Cortana’s chat bots
Wand Labs’ expertise could help Microsoft beat Facebook and Google at the AI game.

Holographic storytelling — from jwtintelligence.com by Jade Perry

Excerpt (emphasis DSC):

The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.

‘New Dimensions in Testimony’ is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book.

Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from Conscience Display, viewers were able to ask Gutter’s holographic image questions that triggered relevant responses.

From DSC:
I wonder…is this an example of a next generation, visually-based chatbot*?

With the growth of artificial intelligence (AI), intelligent systems, and new types of human computer interaction (HCI), this type of concept could offer an on-demand learning approach that’s highly engaging — and accessible from face-to-face settings as well as from online-based learning environments. (If it could be made to take in some of the context of a particular learner and where a learner is in the relevant Zone of Proximal Development (via web-based learner profiles/data), it would be even better.)

As an aside, is this how we will obtain
customer service from the businesses of the future? See below.

*The complete beginner’s guide to chatbots — from chatbotsmagazine.com by Matt Schlicht
Everything you need to know.

Excerpt (emphasis DSC):

What are chatbots? Why are they such a big opportunity? How do they work? How can I build one? How can I meet other people interested in chatbots?

These are the questions we’re going to answer for you right now.
…
What is a chatbot?
A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
…

A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface.

Examples of chatbots
Weather bot. Get the weather whenever you ask.
Grocery bot. Help me pick out and order groceries for the week.
News bot. Ask it to tell you when ever something interesting happens.
Life advice bot. I’ll tell it my problems and it helps me think of solutions.
Personal finance bot. It helps me manage my money better.
Scheduling bot. Get me a meeting with someone on the Messenger team at Facebook.
A bot that’s your friend. In China there is a bot called Xiaoice, built by Microsoft, that over 20 million people talk to.

CNBC’s Top 50 Disruptors for 2016

On 06/14/2016, in Augmented Reality (AR), business, change, changing business models, corporate / business world, entrepreneurship, experimentation, human-computer interaction (HCI), innovation, new business models, pace of change, Virtual Reality (VR) / worlds / learning, workplace, by Daniel Christian

Meet the 2016 CNBC Disruptor 50 companies — from cnbc.com
CNBC reveals the 2016 Disruptor 50 list, identifying start-ups out ahead of big consumer and business shifts, and already worth billions.

Excerpt:

In the fourth annual Disruptor 50 list, CNBC features private companies in 15 industries — from aerospace to financial services to cybersecurity to retail — whose innovations are revolutionizing the business landscape. These forward-thinking starts-ups have identified unexploited niches in the marketplace that have the potential to become billion-dollar businesses, and they rushed to fill them. Some have already passed the billion-dollar mark at a speed that is unprecedented. In the process, they are creating new ecosystems for their products and services. Unseating corporate giants is no easy feat. But we ranked those venture capital–backed companies doing the best job. In aggregate, these 50 companies have raised $41 billion in venture capital at an implied Disruptor 50 list market valuation of $242 billion, according to PitchBook data. Already it’s hard to think of the world without them. Read more about the consumer and business trends that stand out in the 2016 list ranking and the methodology used to select this year’s Disruptor companies.

Announcements from Apple’s Worldwide Developers Conference

On 06/14/2016, in Apple, Artificial Intelligence/Agents/LLMs/and Related, computer science, educational games / serious games, emerging technologies, human-computer interaction (HCI), mobile learning, platforms, programming, tools, trends, by Daniel Christian

Keynote address:

From Apple:

Apple previews iOS 10, the biggest iOS release ever
Introduces Massive Update to Messages, New Home App, All-New Photos, Music and News & Opens Siri, Maps, Phone and Messages to Developers
Apple previews major update with macOS Sierra
Use Siri on the Mac, Access Your Desktop from Anywhere, Copy and Paste Between Devices & Rediscover Favorite Memories in Photos
Powerful new Siri capabilities and single sign-on are coming to Apple TV
Apple previews watchOS 3; faster, simpler with breakthrough health features
Swift Playgrounds app makes learning to code easy and fun
New iPad App Teaches Coding Concepts & Encourages Creative Experimentation

These are Apple’s big announcements from WWDC 2016 — from imore.com by Joseph Keller

Excerpt:

Apple made several interesting announcements today during its WWDC 2016 keynote. Here are the major announcements from the event.

iOS 10 — the big focus with this release is on Siri.
macOS Sierra — The next version of Apple’s operating system for desktops and laptops is dropping the ‘X’, opting instead for the new ‘macOS’ branding. With macOS, Siri makes its debut on Apple’s traditional computers for the first time.
watchOS
tvOS — The next major version of the Apple TV’s software will offer single sign-on for cable logins, along with its own dark mode. There will also be a number of Siri enhancements, as well as improvements for watching live TV.

Highlights from Apple’s WWDC 2016 Keynote — from fastcompany.com
From Messages to Music, and Siri to Apple Pay on the web, here are the most important announcements from Apple’s event today.

Apple launches Swift Playgrounds for iPad to teach kids to code — from techcrunch.com by Frederic Lardinois

Excerpt:

Apple today announced Swift Playgrounds for the iPad, a new project that aims to teach kids to code in Swift.

When you first open it, Swift Playground presents you with a number of basic coding lessons, as well as challenges. The interface looks somewhat akin to Codecademy, but it’s far more graphical and playful, which makes sense, given that the target audience is kids. Most of the projects seem to involve games and fun little animations to keep kids motivated.

To make coding on the iPad a bit easier, Apple is using a special keyboard with a number of shortcuts and other features that will make it easier to enter code.

Also see:

What’s new in iOS 10: Siri and Maps open to developers, machine learning and more — from arc.applause.com

Excerpts:

The biggest news for Siri from the WWDC keynote: Apple’s assistant is now open to third party developers.
…
Apple is now opening Siri to all of those potential interactions for developers through SiriKit. Siri will be able to access messaging, photos, search, ride booking through Uber or Lyft etc., payments, health and fitness and so forth. Siri will also be incorporated into Apple CarPlay apps to make it easier to interact with the assistant while driving.

Photos is getting a machine learning boost and automatic ‘Memories’ albums — from imore.com by Dan Thorp-Lancaster

Excerpt:

Speaking at WWDC 2016, Apple announced that it is bringing the power of machine learning to the Photos app in iOS 10. With machine learning, the Photos app will include object and scene recognition thanks to what Apple calls “Advanced Computer Vision.” For example, the app will be able to automatically pick out specific animal, features and more. Facial recognition is also available, all done locally on the iPhone with automatic people albums.

Home is a new way to control all of your HomeKit-enabled accessories — from imore.com by Jared DiPane

Excerpt:

Apple has announced its newest and easiest way to control any and all HomeKit accessories that you may have in your house: Home. With Home, you’ll be able to control all of your accessories, including Air Conditioners, cameras, door locks and other new categories. 3D Touch will be able to give you deeper controls at just a press, and notifications from these will also have 3D Touch functionality as well.

Here’s what Apple is bringing to the Apple TV — from fastcompany.com
tvOS is taking a step forward with updates to Siri, and new features such as single sign on, dark mode, and more.

Excerpt:

Less than nine months after the first version of tvOS, there are now over 6,000 native apps for the Apple TV. Of those apps, 1,300 are for streaming video. Popular over-the-top Internet television service Sling TV arrives on the Apple TV today. Live Fox Sports Go streaming will come this summer. Speaking of apps: Apple is introducing a new Apple TV Remote app for iOS that allows people to navigate tvOS using Siri from their iPhone and iPad.
…
Download apps on iPhone and get them on Apple TV
Now when you download an app on your iPad or iPhone, if there is an Apple TV version of the app, it will download to your Apple TV automatically.

tvOS 10 FAQ: Everything you need to know! — from imore.com by Lory Gil Mo

Apple iOS 10 “Memories” turns old photos into editable mini-movies — from techcrunch.com by Josh Constine
Using local, on-device facial recognition and AI detection of what’s in your images, it can combine photos and videos into themed mini-movies complete with transitions and a soundtrack.

Apple announces iOS 10 — from techcrunch.com

Apple launches iMessage Apps so third-party devs can join your convos — from techcrunch.com by Jordan Crook

Don’t brick your iPhone, iPad, Mac, or Apple Watch by installing developer betas — from imore.com by Serenity Caldwell

Excerpt:

As a reminder: You shouldn’t install developer betas on your primary devices if you want them to work.

This is our yearly reminder, folks: Unless you’re a developer with a secondary iPhone or Mac, we strongly, strongly urge you to consider not installing developer betas on your devices.

It’s not because we don’t want you to have fun: iOS 10, watchOS, tvOS, and macOS have some phenomenal features coming this Fall. But they’re beta seeds for a reason: These features are not fully baked, may crash at will, and probably will slow down or crash your third-party applications.

You already have the ultimate Apple TV remote, and it’s in your pocket — from techradar.com by Jon Porter

Apple quietly outs ‘next-generation’ file system destined for full product lineup — from imore.com by Dan Thorp-Lancaster

watchOS 3 FAQ: Everything you need to know — from imore.com by Mikah Sargent

Addendum on 6/15/16:

Apple’s 7 Most Immediately Useful New OS Features — from fastcompany.com
Apple announced a boatload of new mobile and desktop OS features at WWDC on Monday. These are the ones that stood out.

“Microsoft Outlook makes its Augmented-Reality (AR) debut on HoloLens”, a solid update from Blippar, plus other items related to AR & VR

On 06/09/2016, in Artificial Intelligence/Agents/LLMs/and Related, attention, Augmented Reality (AR), education technology, emerging technologies, engagement / engaging students, human-computer interaction (HCI), Microsoft, Mixed Reality (MR), student-related, Virtual Reality (VR) / worlds / learning, by Daniel Christian

Bringing Outlook Mail and Calendar to Microsoft HoloLens — from blogs.office.com
and
Microsoft Outlook makes its Augmented-Reality (AR) debut on HoloLens — from eweek.com by Pedro Hernandez

Introducing the New Blippar App: The power of visual discovery — from blippar.com

Excerpt:

Blipparsphere is our new proprietary knowledge graph baked right into the Blippar app as of today. It builds on our existing computer vision and machine learning technology to capture deeper and more rich information about the world around you.

This augmented reality app will now have an added feature — from by Sneha Banerjee
Blipparsphere is live now in the Blippar app for iOS and Android.

Excerpt:

This technology startup, which specializes in augmented reality, artificial intelligence and computer vision, launched Blipparsphere. This is a new proprietary knowledge graph technology, which is live now on the Blippar app. Blipparsphere builds on the company’s existing machine learning and computer vision capabilities to deepen and personalize information about a user’s physical surroundings, providing a true visual discovery browser through the app.

5 top virtual reality & augmented reality technology trends for 2016 — from marxentlabs.com by Joe Bardi

Excerpt:

What are the top Virtual Reality and Augmented Reality technology trends for 2016?
2015 was a year of tantalizing promise for Virtual Reality and Augmented Reality technology, with plenty of new hardware announced and initial content forays hitting the mainstream. 2016 is shaping up as the year that promise is fulfilled, with previously drooled over hardware finally making its way into the hands of consumers, and exciting new content providing unique experiences to a public hungry to experience this new technology. So where are Virtual Reality and Augmented Reality headed in 2016? Here’s our top 5 emerging trends…

CASE STUDY: How Lowe’s used the PIONEERS framework to lead a successful augmented reality and virtual reality project — from marxentlabs.com by Beck Besecker

Excerpt:

PIONEERS Case Study: Lowe’s Innovation Labs
By following the PIONEERS framework, Lowe’s Innovation Labs was able to create a brand new buying experience that is wowing customers. A project of Lowe’s Innovation Labs, the Lowe’s Holoroom is powered by Marxent’s VisualCommerce™, which enables Lowe’s to fill the Holoroom’s 3D space with virtual renderings of real products stocked by the home improvement retailer. Shoppers can design their perfect kitchen and then literally walk into it, share it via YouTube 360, and then buy the products that they’ve selected and turn their virtual design into reality.

College students experiment with virtual reality — from edtechmagazine.com by Eli Zimmerman
Innovative course curricula at three higher ed institutions give students hands-on practice with virtual reality.

HoloAnatomy app previews use of augmented reality in medical schools [medgadget.com]

On 06/07/2016, in 3D, A/V -- audio/visual, Augmented Reality (AR), biology, health, human-computer interaction (HCI), Microsoft, Mixed Reality (MR), tools, United States, user experience (UX), by Daniel Christian

HoloAnatomy app previews use of augmented reality in medical schools — from medgadget.com

Excerpt:

The Cleveland Clinic has partnered with Case Western Reserve University to release a Microsoft HoloLens app that allows users to explore the human body using augmented reality technology. The HoloLens is a headset that superimposes computer generated 3D graphics onto a person’s field of view, essentially blending reality with virtual reality.

The HoloAnatomy app lets people explore a virtual human, to walk around it looking at details of different systems of the body, and to select which are showing. Even some sounds are replicated, such as that of the beating heart.

Will “class be in session” soon on tools like Prysm & Bluescape? If so, there will be some serious global interaction, collaboration, & participation here! [Christian]

On 06/04/2016, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adult learning, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, convergence, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, digital audio, digital learning, digital video, disruption, distance education, education, education reform, education technology, elearning, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, interaction design, interactivity, internet, IT in HE, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, lifelong learning, love of learning, microlearning, Microsoft, mirroring and/or multiple devices, mobile learning, mobile technologies, MOOCs -- Massive Open Online Courses, more voice more choice more control, multi-touch, multimedia, new business models, new media literacies, online learning, online tutoring, participation, platforms, presentations, professional development, second screen apps, smart classrooms, social learning / networks, student-related, tablets, teaching online, technologies for your home, telecommunications, telepresence, television, tools, training / L&D, transmedia, trends, TVs, ubiquitous learning, universities, user experience (UX), vendors, videoconferencing, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Below are some questions and thoughts that are going through my mind:

Will “class be in session” soon on tools like Prysm & Bluescape?
Will this type of setup be the next platform that we’ll use to meet our need to be lifelong learners? That is, will what we know of today as Learning Management Systems (LMS) and Content Management Systems (CMS) morph into this type of setup?
Via platforms/operating systems like tvOS, will our connected TVs turn into much more collaborative devices, allowing us to contribute content with learners from all over the globe?
Prysm is already available on mobile devices and what we consider a television continues to morph
Will second and third screens be used in such setups? What functionality will be assigned to the main/larger screens? To the mobile devices?
Will colleges and universities innovate into such setups? Or will organizations like LinkedIn.com/Lynda.com lead in this space? Or will it be a bit of both?
How will training, learning and development groups leverage these tools/technologies?
Are there some opportunities for homeschoolers here?

Along these lines, are are some videos/images/links for you:

Also see:

5 Apple TV apps that are actually great on a big screen — from gizmodo.com by David Nield

What are micro-credentials? — from onlineschoolscenter.com

Also see:

T1V announces ThinkHub Q2 software release, focuses on interactive collaboration experience for customers — from t1v.com

Prysm Adds Enterprise-Wide Collaboration with Microsoft Applications — from ravepubs.com by Gary Kayye

Excerpt:

To enhance the Prysm Visual Workplace, Prysm today announced an integration with Microsoft OneDrive for Business and Office 365. Using the OneDrive for Business API from Microsoft, Prysm has made it easy for customers to connect Prysm to their existing OneDrive for Business environments to make it a seamless experience for end users to access, search for, and sync with content from OneDrive for Business. Within a Prysm Visual Workplace project, users may now access, work within and download content from Office 365 using Prysm’s built-in web capabilities.

Learning Ecosystems

Pokémon Go — AR’s killer app, at least so far

Stanford’s virtual reality lab cultivates empathy for the homeless [Myrow]

CNBC’s Top 50 Disruptors for 2016

HoloAnatomy app previews use of augmented reality in medical schools [medgadget.com]

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