Attention higher-ed leaders: Faculty and staff have something to say — from ecampusnews.com by Jen Landon; with thanks to Ray Schroeder for this resource
Higher-ed leaders can apply the same listening skills and level of investment put forth for students toward their workers

Excerpts:

An organization’s greatest asset is its people. In no other industry is that more true than in higher education. The importance of faculty and staff can’t be overstated; they are, in every way, core to carrying out the mission of higher education.

Institutions should put employee satisfaction at the top of their list from day one: investing in the growth and success of faculty and staff with as much determination as they invest in student success. This mindset should extend to job candidates as well.

From DSC:
I appreciate some attention being paid here to the career/skill development of faculty and staff, as well as to the attempts to create caring cultures. Higher ed has a lot to learn from the corporate world in terms of training its managers, supervisors, and leadership. Provosts, for example, move out of the academic ranks and I’d bet that most of them have never had any training in being a leader — especially re: the business side of higher ed. 

Staff members are key to all institutions of higher education, yet many of them are second-class citizens on many (most?) campuses. They have limited say and even more limited budgets. Even though they have transformed institutions — such as the case with providing online/blended/hyflex-learning — they aren’t lifted up.

For myself, if I didn’t feel like I was growing and learning, I felt stagnant. That’s why blogging has been so wonderful and important to me through the years. The budgets for training one’s staff are very important — as staff members need to stay marketable and relevant. As with most others in the workplace, staff and faculty members may need to reinvent themselves from time to time. Hopefully, this type of growth/reinvention is being supported by the institutions of traditional higher education out there.


Speaking of the workplace and higher education, you might be interested in The Job newsletter. This week’s edition was interesting indeed! 


 

How do colleges decide when to schedule courses? — from highereddive.com by Rick Seltzer

Dive Brief (excerpt):

  • Two-thirds of colleges are thinking about the courses students will need to complete their degrees on time when they build their schedules, according to a survey released Tuesday by Ad Astra, a scheduling software and analytics provider.
  • Meanwhile, 51% said they considered when they could offer courses to help students avoid conflicts in their schedules, and 30% looked at balancing in-person, online and hybrid courses.
  • Almost two-thirds of respondents, 65%, said they use retention rates and enrollment ratios to gauge the effectiveness of a course schedule.

From DSC:
This is a tough one, as faculty members and staff members have obligations outside of work as well. They may have families. They may need to transfer kids to/from school or drop them off at music lessons, sporting events, etc. So many people working within higher education like to keep to “normal business hours” as much as possible. Obviously, that’s not always true and I’m likely painting with too broad a paintbrush.

That said, online-based learning opens up a lot of possibilities for faculty members as well as for students. Schedules can often be opened up quite a bit. This level of flexibility is becoming increasingly important, given the prices of obtaining degrees out there. Students often need to work as well — and their places of employment don’t always provide the required flexibility.

 

Higher Education in Motion: The Digital and Cultural Transformations Ahead — from er.educause.edu by John O’Brien

Excerpts (emphasis DSC):

In 2015 when Janet Napolitano, then president of the University of California, responded to what she saw as a steadily growing “chorus of doom” predicting the demise of higher education, she did so with a turn of phrase that captured my imagination and still does. She said that higher education is not in crisis. “Instead, it is in motion, and it always has been.”

A brief insert by DSC:
Yes. In other words, it’s a learning ecosystem — with constant morphing & changing going on.

“We insisted then, and we continue to insist now, that digital transformation amounts to deep and coordinated change that substantially reshapes the operations, strategic directions, and value propositions of colleges and universities and that this change is enabled by culture, workforce, and technology shifts.

The tidal movement to digital transformation is linked to a demonstrably broader recognition of the strategic role and value of technology professionals and leaders on campus, another area of long-standing EDUCAUSE advocacy. For longer than we have talked about digital transformation, we have insisted that technology must be understood as a strategic asset, not a utility, and that senior IT leaders must be part of the campus strategic decision-making. But the idea of a strategic role for technology had disappointing traction among senior campus leaders before 2020.

From DSC:
The Presidents, Provosts, CIO’s, board members, influential faculty members, and other members of institutions’ key leadership positions who didn’t move powerfully forward with online-based learning over the last two+ decades missed the biggest thing to hit societies’ ability to learn in 500+ years — the Internet. Not since the invention of the printing press has learning had such an incredible gust of wind put in its sails. The affordances have been staggering, with millions of people now being educated in much less expensive ways (MOOCs, YouTube, LinkedIn Learning, other). Those who didn’t move forward with online-based learning in the past are currently scrambling to even survive. We’ll see how many close their doors as the number of effective alternatives increases.

Instead of functioning as a one-time fix during the pandemic, technology has become ubiquitous and relied upon to an ever-increasing degree across campus and across the student experience.

Moving forward, best of luck to those organizations who don’t have their CIOs at the decision-making table and reporting directly to the Presidents — and hopefully those CIO’s are innovative and visionary to begin with. Best of luck to those institutions who refuse to look up and around to see that the world has significantly changed from the time they got their degrees.

The current mix of new realities creates an opportunity for an evolution and, ideally, a synchronized reimagination of higher education overall. This will be driven by technology innovation and technology professionals—and will be made even more enduring by a campus culture of care for students, faculty, and staff.

Time will tell if the current cultures within many traditional institutions of higher education will allow them to adapt/change…or not.


Along the lines of transformations in our learning ecosystems, also see:


OPINION: Let’s use the pandemic as a dress-rehearsal for much-needed digital transformation — from hechingerreport.org by Jean-Claude Brizard
Schools must get ready for the next disruption and make high-quality learning available to all

Excerpts:

We should use this moment to catalyze a digital transformation of education that will prepare schools for our uncertain future.

What should come next is an examination of how schools can more deeply and deliberately harness technology to make high-quality learning accessible to every learner, even in the wake of a crisis. That means a digital transformation, with three key levers for change: in the classroom, in schools and at the systems level.

Platforms like these help improve student outcomes by enhancing teachers’ ability to meet individual students’ needs. They also allow learners to master new skills at their own pace, in their own way.

As Digital Transformation in Schools Continues, the Need for Enterprising IT Leaders Grows — from edtechmagazine.com by Ryan Petersen

K-12 IT leaders move beyond silos to make a meaningful impact inside and outside their schools.According to Korn Ferry’s research on enterprise leadership, “Enterprise leaders envision and grow; scale and create. They go beyond by going across the enterprise, optimizing the whole organization and its entire ecosystem by leading outside what they can control. These are leaders who see their role as being a participant in diverse and dynamic communities.”

 

 

2022 EDUCAUSE Horizon Action Plan: Hybrid Learning — from library.educause.edu

Excerpts:

Building on the trends, technologies, and practices described in the 2022 Horizon Report: Teaching and Learning Edition, the panel crafted its vision of the future along with practical action items the teaching and learning community can employ to make this future a reality. Any stakeholder in higher education who teaches in or supports hybrid learning modalities will find this report helpful in preparing for the future of hybrid learning. The future we want is within reach, but only if we work together.

Asked to describe the goals and elements of hybrid learning that they would like to see 10 years from now, panelists collaboratively constructed their preferred future for institutions, students, instructors, and staff.

Institutions

  • Higher education is available on demand.
  • Learning is not measured by seat time.
  • Collaboration across institutions facilitates advancement.
  • College and university campuses are not the sole locations for learning spaces.

Students, Instructors, and Staff

  • Everything is hybrid.
  • Student equity is centered in all modalities.
  • Professional development is ongoing, integrated, and valued.
 

How to Cope With Presentation Anxiety — from chronicle.com by James M. Lang
Here’s how a professor and experienced public speaker has learned to deal with the academic version of stage fright.

Excerpts:

Build a pause into the initial minutes of a presentation, so that you can stop and catch your breath. I don’t mean the kind of brief pause you might make between two sentences. I mean a substantive pause in which you are able to stop speaking — for at least 30 seconds — because you have given your audience something to view, think about, or discuss.

The remedy: Don’t envision yourself speaking for 45 minutes. Instead, soothe your brain and nervous system by persuading them that you only have to get through the next five minutes.

Your audience wants to learn from you. But real learning requires active thought from the learner. So use those early moments of your talk to start them thinking and take some of the pressure off you.

 

How college leaders can create a culture shift to stop burnout — from highereddive.com by Laura Spitalniak
Competitive pay and work schedules are important to attracting and retaining employees, according to a new ACE report. But so is valuing employees’ time.

Excerpt:

Amid the Great Resignation, higher education is facing particularly high rates of employee burnout and possible attrition. But there are tangible ways college leaders can change workplace culture and increase worker retention, according to a new report from the American Council on Education.

Another highly requested benefit is a hybrid work schedule with the ability to work remotely. Nearly 70% of surveyed college employees want to work remotely at least part time, but almost two-thirds are working mostly or completely on campus, according to the College and University Professional Association for Human Resources.

 

Data Science: Re-Imagining Our Institutions at the Systems Level — from campustechnology.com by Mary Grush
A Q&A with George Siemens

Excerpt:

We know that higher education institutions have been exploring data science for decades. Many began by leveraging institutional data to serve administrative computing needs and efficiencies, later taking on an additional learning science focus, at least to some, often limited degree.

What can institutions do now, to use data science better and perhaps reinvent themselves in the process? Are they taking advantage of all the access they have to so many disciplines and researchers, to help move data science ahead in the real world? Here, George Siemens, who is a professor of practice at the University of Texas-Arlington and co-leads the Centre for Change and Complexity in Learning at the University of South Australia, talks with CT about data science in higher education.

 

What might the ramifications be for text-to-everything? [Christian]

From DSC:

  • We can now type in text to get graphics and artwork.
  • We can now type in text to get videos.
  • There are several tools to give us transcripts of what was said during a presentation.
  • We can search videos for spoken words and/or for words listed within slides within a presentation.

Allie Miller’s posting on LinkedIn (see below) pointed these things out as well — along with several other things.



This raises some ideas/questions for me:

  • What might the ramifications be in our learning ecosystems for these types of functionalities? What affordances are forthcoming? For example, a teacher, professor, or trainer could quickly produce several types of media from the same presentation.
  • What’s said in a videoconference or a webinar can already be captured, translated, and transcribed.
  • Or what’s said in a virtual courtroom, or in a telehealth-based appointment. Or perhaps, what we currently think of as a smart/connected TV will give us these functionalities as well.
  • How might this type of thing impact storytelling?
  • Will this help someone who prefers to soak in information via the spoken word, or via a podcast, or via a video?
  • What does this mean for Augmented Reality (AR), Mixed Reality (MR), and/or Virtual Reality (VR) types of devices?
  • Will this kind of thing be standard in the next version of the Internet (Web3)?
  • Will this help people with special needs — and way beyond accessibility-related needs?
  • Will data be next (instead of typing in text)?

Hmmm….interesting times ahead.

 

A Philosophy of Faculty Development — from derekbruff.org by Derek Bruff

Excerpts:

Fortunately, a few questions at the beginning of a conversation can go a long way here. “Tell me about your teaching experience over the last few years?” “What does a typical class session look like for you?” “What can you tell me about the students who are taking your course?”

Asking good questions is a key skill for a faculty developer. You ask questions to understand an instructor’s beliefs about teaching and to figure out what’s driving some problem they’ve identified. You also ask questions to help an instructor explore possible solutions or changes to their teaching practice.

Faculty are professionals, and if they’re going to make a change to their practice that’s successful, they need to own that change. Leading with a non-directive consulting approach is usually the best approach.

 

Learning from Our Students: Student Perspectives on Good Teaching — from everylearnereverywhere.org; with thanks to Beth McMurtrie for this resource

Excerpt (emphasis DSC):

Twenty-two students trusted us with their stories and their reflections on good teaching. We honor that trust and hope that instructors who read this document gain as much insight about teaching from the students as we did. While we often write of students in the plural, each one of these students had an individual experience with learning and therefore a unique story to tell about good teaching. The key takeaways from their stories are:

  1. Students want to be recognized as individuals and appreciated in the classroom.
  2. Students want real life in the classroom.
  3. Students want to be treated with respect and trust.

We hope readers will likewise ask their own students, “What do your best instructors do?” and use that feedback to continuously improve their craft as teachers.

Out of 22 students:

active learning and a sense of belonging were the most frequently mentioned items from these 22 students

 

What researchers learned about online higher education during the pandemic — from hechingerreport.org by Jon Marcus
Its massive expansion created a worldwide laboratory to finally assess how well it works

Excerpts:

Now the results of this experiment are starting to come in. They suggest that online higher education may work better than pre-pandemic research showed, and that it is evolving decisively toward a combination of in-person and online, or “blended,” classes.

“Initially when we were doing that research it was always on the class or the course level and very rarely were you able to see how online education worked across programs and across institutions,” never mind across the world, said Michael Brown, assistant professor of higher education and student affairs at the Iowa State University School of Education.

By last year, more than half of all faculty said they “agreed” or “strongly agreed” that they wanted to combine online with face-to-face instruction, a Bay View Analytics survey found. A Harvard University task force found that 82 percent of faculty there were interested in adding digital tools they adopted while teaching remotely to their in-person classes.

“It’s going to take years for us to really be able to see, out of the things coming out of the pandemic, what works well, what works well in some settings and what works well for some students and not for others,” Hart said.


Also from hechingerreport.org by Jon Marcus, see:


 

 

The Public’s Growing Doubts About College ‘Value’ — from insidehighered.com by Doug Lederman
Americans aren’t questioning the importance of higher education, but they’re concerned it is unaffordable and unavailable for too many people. Experts dig into the data.

Excerpt:

After decades of almost unquestioned public support as some of America’s most valued institutions, colleges and universities are facing growing questions—not about whether higher education remains important but whether it’s available, affordable and valuable enough.

An episode of Inside Higher Ed’s The Key podcast recently explored the public’s evolving attitudes toward higher education, part of a three-part series on the concept of “value” in higher education…

Thousands of Students Take Courses Through Unaccredited Private Companies. Here’s a Look Into One of Them. — from chronicle.com by  Taylor Swaak

Excerpts:

A growing number of students are taking courses offered by unaccredited private companies and completing them in a matter of days or weeks — often for less than $200 — and then transferring the credits to colleges.

That growth comes in response to a perfect storm of skyrocketing higher-education costs, more adult learners seeking flexibility, and drops in enrollment that have spurred colleges to beef up retention and re-engagement efforts with “stopped-out” students.

 

Just another new Academic Year? Think again! — from The Educationalist by Alexandra Mihai

Excerpt:

Welcome to a new issue of “The Educationalist”! For many of us the new Academic Year just started or is about to start. These are busy times: catching up with our academic (and administrative) duties, reconnecting with colleagues and with students. It’s all too easy to fall back into an old pattern and go into the classroom with the same set of assumptions and expectations from previous years. That’s why I would like to call for a pause. A moment to collect our thoughts and acknowledge where we are. Think of what’s important. I believe this exercise is not a luxury; it is extremely necessary right now as it allows us to take stock of the current situation and decide on our next steps. Intentionally and not “by default”.

But how about letting go of the idea of “normal”? How about we take a moment to meaningfully reflect on our experience in the past three years in a try to see how it shaped the way we teach, learn, work, the way we interact with each other and with our environment?

 

Course Awareness in HyFlex: Managing unequal participation numbers — from hyflexlearning.org by Candice Freeman

Excerpt:

How do you teach a HyFlex course when the number of students in various participation modes is very unequal? How do you teach one student in a mode – often in the classroom? Conversely, you could ask how do you teach 50 asynchronous students with very few in the synchronous mode(s)? Answers will vary greatly depending from teacher to teacher. This article suggests a strategy called Course Awareness, a mindfulness technique designed to help teachers envision each learner as being in the instructor’s presence and engaged in the instruction regardless of participation (or attendance) mode choice.

Teaching HyFlex in an active learning classroom

From DSC:
I had understood the hyflex teaching model as addressing both online-based (i.e., virtual/not on-site) and on-site/physically-present students at the same time — and that each student could choose the manner in which they wanted to attend that day’s class. For example, on one day, a student could take the course in room 123 of Anderson Hall. The next time the class meets, that same student could attend from their dorm room.

But this article introduces — at least to me — the idea that we have a third method of participating in the hyflex model — asynchronously (i.e., not at the same time). So rather than making their way to Anderson Hall or attending from their dorm, that same student does not attend at the same time as other students (either virtually or physically). That student will likely check in with a variety of tools to catch up with — and contribute to — the discussions. As the article mentions:

Strategically, you need to employ web-based resources designed to gather real-time information over a specified period of time, capturing all students and not just students engaging live. For example, Mentimeter, PollEverywhere, and Sli.do allow the instructor to pose engaging, interactive questions without limiting engagement time to the instance the question is initially posed. These tools are designed to support both synchronous and asynchronous participation. 

So it will be interesting to see how our learning ecosystems morph in this area. Will there be other new affordances, pedagogies, and tools that take into consideration that the faculty members are addressing synchronous and asynchronous students as well as online and physically present students? Hmmm…more experimentation is needed here, as well as more:

  • Research
  • Instructional design
  • Design thinking
  • Feedback from students and faculty members

Will this type of model work best in the higher education learning ecosystem but not the K-12 learning ecosystem? Will it thrive with employees within the corporate realm? Hmmm…again, time will tell.


And to add another layer to the teaching and learning onion, now let’s talk about multimodal learning. This article, How to support multimodal learningby Monica Burns, mentions that:

Multimodal learning is a teaching concept where using different senses simultaneously helps students interact with content at a deeper level. In the same way we learn through multiple types of media in our own journey as lifelong learners, students can benefit from this type of learning experience.

The only comment I have here is that if you think that throwing a warm body into a K12 classroom fixes the problem of teachers leaving the field, you haven’t a clue how complex this teaching and learning onion is. Good luck to all of those people who are being thrown into the deep end — and essentially being told to sink or swim.

 
© 2025 | Daniel Christian