EdTech Is Going Crazy For AI — from joshbersin.com by Josh Bersin

Excerpts:

This week I spent a few days at the ASU/GSV conference and ran into 7,000 educators, entrepreneurs, and corporate training people who had gone CRAZY for AI.

No, I’m not kidding. This community, which makes up people like training managers, community college leaders, educators, and policymakers is absolutely freaked out about ChatGPT, Large Language Models, and all sorts of issues with AI. Now don’t get me wrong: I’m a huge fan of this. But the frenzy is unprecedented: this is bigger than the excitement at the launch of the i-Phone.

Second, the L&D market is about to get disrupted like never before. I had two interactive sessions with about 200 L&D leaders and I essentially heard the same thing over and over. What is going to happen to our jobs when these Generative AI tools start automatically building content, assessments, teaching guides, rubrics, videos, and simulations in seconds?

The answer is pretty clear: you’re going to get disrupted. I’m not saying that L&D teams need to worry about their careers, but it’s very clear to me they’re going to have to swim upstream in a big hurry. As with all new technologies, it’s time for learning leaders to get to know these tools, understand how they work, and start to experiment with them as fast as you can.


Speaking of the ASU+GSV Summit, see this posting from Michael Moe:

EIEIO…Brave New World
By: Michael Moe, CFA, Brent Peus, Owen Ritz

Excerpt:

Last week, the 14th annual ASU+GSV Summit hosted over 7,000 leaders from 70+ companies well as over 900 of the world’s most innovative EdTech companies. Below are some of our favorite speeches from this year’s Summit…

***

Also see:

Imagining what’s possible in lifelong learning: Six insights from Stanford scholars at ASU+GSV — from acceleratelearning.stanford.edu by Isabel Sacks

Excerpt:

High-quality tutoring is one of the most effective educational interventions we have – but we need both humans and technology for it to work. In a standing-room-only session, GSE Professor Susanna Loeb, a faculty lead at the Stanford Accelerator for Learning, spoke alongside school district superintendents on the value of high-impact tutoring. The most important factors in effective tutoring, she said, are (1) the tutor has data on specific areas where the student needs support, (2) the tutor has high-quality materials and training, and (3) there is a positive, trusting relationship between the tutor and student. New technologies, including AI, can make the first and second elements much easier – but they will never be able to replace human adults in the relational piece, which is crucial to student engagement and motivation.



A guide to prompting AI (for what it is worth) — from oneusefulthing.org by Ethan Mollick
A little bit of magic, but mostly just practice

Excerpt (emphasis DSC):

Being “good at prompting” is a temporary state of affairs. The current AI systems are already very good at figuring out your intent, and they are getting better. Prompting is not going to be that important for that much longer. In fact, it already isn’t in GPT-4 and Bing. If you want to do something with AI, just ask it to help you do the thing. “I want to write a novel, what do you need to know to help me?” will get you surprisingly far.

The best way to use AI systems is not to craft the perfect prompt, but rather to use it interactively. Try asking for something. Then ask the AI to modify or adjust its output. Work with the AI, rather than trying to issue a single command that does everything you want. The more you experiment, the better off you are. Just use the AI a lot, and it will make a big difference – a lesson my class learned as they worked with the AI to create essays.

From DSC:
Agreed –> “Being “good at prompting” is a temporary state of affairs.” The User Interfaces that are/will be appearing will help greatly in this regard.


From DSC:
Bizarre…at least for me in late April of 2023:


Excerpt from Lore Issue #28: Drake, Grimes, and The Future of AI Music — from lore.com

Here’s a summary of what you need to know:

  • The rise of AI-generated music has ignited legal and ethical debates, with record labels invoking copyright law to remove AI-generated songs from platforms like YouTube.
  • Tech companies like Google face a conundrum: should they take down AI-generated content, and if so, on what grounds?
  • Some artists, like Grimes, are embracing the change, proposing new revenue-sharing models and utilizing blockchain-based smart contracts for royalties.
  • The future of AI-generated music presents both challenges and opportunities, with the potential to create new platforms and genres, democratize the industry, and redefine artist compensation.

The Need for AI PD — from techlearning.com by Erik Ofgang
Educators need training on how to effectively incorporate artificial intelligence into their teaching practice, says Lance Key, an award-winning educator.

“School never was fun for me,” he says, hoping that as an educator he could change that with his students. “I wanted to make learning fun.”  This ‘learning should be fun’ philosophy is at the heart of the approach he advises educators take when it comes to AI. 


Coursera Adds ChatGPT-Powered Learning Tools — from campustechnology.com by Kate Lucariello

Excerpt:

At its 11th annual conference in 2023, educational company Coursera announced it is adding ChatGPT-powered interactive ed tech tools to its learning platform, including a generative AI coach for students and an AI course-building tool for teachers. It will also add machine learning-powered translation, expanded VR immersive learning experiences, and more.

Coursera Coach will give learners a ChatGPT virtual coach to answer questions, give feedback, summarize video lectures and other materials, give career advice, and prepare them for job interviews. This feature will be available in the coming months.

From DSC:
Yes…it will be very interesting to see how tools and platforms interact from this time forth. The term “integration” will take a massive step forward, at least in my mind.


 

The 2023 Global Sentiment Survey — from donaldhtaylor.co.uk by Don Taylor

Excerpt:

This year’s Global Sentiment Survey – the tenth – paints a picture that is both familiar and unusual. In our 2020 survey report, we noted that ‘Data dominates this year’s survey’. It does so again this year, with the near 4,000 respondents showing a strong interest in AI, Skills-based talent management and Learning analytics (in positions #2, #3 and #4), all of which rely on data. The table is topped by Reskilling/upskilling, in the #1 spot for the third year running.
.

Donald Taylor's GSS 2023

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Also see Don’s report here >>

 

 

Verified Skills — from the-job.beehiiv.com by Paul Fain
Hunting for a common thread amid the hype around skills.

Excerpt:

The glitzy ASU+GSV gathering this week was titled “Brave New World.” But Tim Knowles wanted to talk about 1906.

That was when the organization Knowles leads, the Carnegie Foundation for the Advancement of Teaching, created the credit-hour standard. The time has arrived, argue Knowles and Amit Sevak, CEO of ETS, to move away from the Carnegie Unit and toward a new currency of education based on meaningful skills and accomplishments, demonstrated through assessment.

Our old way of training Americans for ‘good jobs’ is past its sell-by date — from workshift.opencampusmedia.org by JB Holston
We’re at a pivot point in education and workforce development. Employers in the U.S. and its allies have an opportunity to accelerate their economies by collaborating to scale new pathways to prosperity. They need to seize that opportunity, writes JB Holston, former CEO of the Greater Washington Partnership.

The country is at a pivot point. COVID’s acceleration of remote work and training; an increased dedication to inclusion, equity, and diversity since the murder of George Floyd; the inexorable pace of technological change; and America’s new, well-funded industrial policy have created an opportunity for the most significant re-set in the relationship between employers and our education systems in the last 150 years.

The old path to family-supporting career positions—which depended on large employers recruiting graduates from a small universe of ranked colleges whose education stopped with that degree—is past its sell-by date.

AI in Hiring and Evaluating Workers: What Americans Think — from pewresearch.org by Lee Rainie, Monica Anderson, Colleen McClain, Emily A. Vogels, and Risa Gelles-Watnick
62% believe artificial intelligence will have a major impact on jobholders overall in the next 20 years, but far fewer think it will greatly affect them personally. People are generally wary and uncertain of AI being used in hiring and assessing workers

Excerpt:

A new Pew Research Center survey finds crosscurrents in the public’s opinions as they look at the possible uses of AI in workplaces. Americans are wary and sometimes worried. For instance, they oppose AI use in making final hiring decisions by a 71%-7% margin, and a majority also opposes AI analysis being used in making firing decisions. Pluralities oppose AI use in reviewing job applications and in determining whether a worker should be promoted. Beyond that, majorities do not support the idea of AI systems being used to track workers’ movements while they are at work or keeping track of when office workers are at their desks.

 

A New Era for Education — from linkedin.com by Amit Sevak, CEO of ETS and Timothy Knowles, President of the Carnegie Foundation for the Advancement of Teaching

Excerpt (emphasis DSC):

It’s not every day you get to announce a revolution in your sector. But today, we’re doing exactly that. Together, we are setting out to overturn 117 years of educational tradition.

The fundamental assumption [of the Carnegie Unit] is that time spent in a classroom equals learning. This formula has the virtue of simplicity. Unfortunately, a century of research tells us that it’s woefully inadequate.


From DSC:
It’s more than interesting to think that the Carnegie Unit has outlived its usefulness and is breaking apart. In fact, the thought is very profound.

It's more than interesting to think that the Carnegie Unit has outlived its usefulness and is breaking apart. In fact, the thought is very profound.

If that turns out to be the case, the ramifications will be enormous and we will have the opportunity to radically reinvent/rethink/redesign what our lifelong learning ecosystems will look like and provide.

So I appreciate what Amit and Timothy are saying here and I appreciate their relaying what the new paradigm might look like. It goes with the idea of using design thinking to rethink how we build/reinvent our learning ecosystems. They assert:

It’s time to change the paradigm. That’s why ETS and the Carnegie Foundation have come together to design a new future of assessment.

    • Whereas the Carnegie Unit measures seat time, the new paradigm will measure skills—with a focus on the ones we know are most important for success in career and in life.
    • Whereas the Carnegie Unit never leaves the classroom, the new paradigm will capture learning wherever it takes place—whether that is in after-school activities, during a work-experience placement, in an internship, on an apprenticeship, and so on.
    • Whereas the Carnegie Unit offers only one data point—pass or fail—the new paradigm will generate insights throughout the learning process, the better to guide students, families, educators, and policymakers.

I could see this type of information being funneled into peoples’ cloud-based learner profiles — which we as individuals will own and determine who else can access them. I diagrammed this back in January of 2017 using blockchain as the underlying technology. That may or may not turn out to be the case. But the concept will still hold I think — regardless of the underlying technology(ies).

Perhaps blockchain will be the underlying technology to provide us with cloud-based learner profiles

For example, we are seeing a lot more articles regarding things like Comprehensive Learner Records (CLR) or Learning and Employment Records (LER; example here), and similar items.

LER — The Learning and Employment Record for a Skills-Based Economy


Speaking of reinventing our learning ecosystems, also see:

 

Augmented Reality: Your Next Step Into Immersive Learning — from learningguild.com by Bill Brandon

Excerpt — per Debbie Richard:

Some great examples of using augmented reality in immersive learning are:

Performance support: providing just in time text, video and/or conference calls where the information is overlayed over the physical world.

Language support: an AR app such as Google Translate can overlay translated text over the real text.

Visualizations: Overlaying virtual objects over physical ones such showing the inner working of a machine without opening it up.

Top 10 Tips for Creating a Successful Onboarding Experience — from learningguild.com by Tara Roberson-Moore
Here are 10 things you can do to make your onboarding program a learner experience that will provide the anchor newbies need to stick around.

Excerpt:

In many instances, onboarding is expected to be handled by human resources. There is absolutely nothing wrong with that but unless they are also training experts, a lot of companies could be missing an opportunity to create something special. Letting training and development experts augment HR can result in an onboarding program that provides the experience new employees need to get comfy.

Here are 10 things you can do to make your onboarding program a learner experience that will provide the anchor newbies need to stick around.

How to Manage a Poor Listener & Improve Listening Skills — from learningguild.com by Adam Hockman

Excerpt:

Your L&D team can collaborate in creating a conversational template—a script to guide behavior. An employee might be aware of their problematic listening and welcome this type of scaffold, and even help create it. Once the template is set, the employee can use it to lead an internal meeting, a setting where structure matters. The template can be useful in helping other team members or employees in the organization improve their listening and communication skills as well.

Let’s break the initial template meeting into sections and create language that will help the employee practice new skills.

 




AutoGPT is the next big thing in AI— from therundown.ai by Rowan Cheung

Excerpt:

AutoGPT has been making waves on the internet recently, trending on both GitHub and Twitter. If you thought ChatGPT was crazy, AutoGPT is about to blow your mind.

AutoGPT creates AI “agents” that operate automatically on their own and complete tasks for you. In case you’ve missed our previous issues covering it, here’s a quick rundown:

    • It’s open-sourced [code]
    • It works by chaining together LLM “thoughts”
    • It has internet access, long-term and short-term memory, access to popular websites, and file storage

.



From DSC:
I want to highlight that paper from Stanford, as I’ve seen it cited several times recently:.

Generative Agents: Interactive Simulacra of Human Behavior -- a paper from Stanford from April 2023


From DSC:
And for a rather fun idea/application of these emerging technologies, see:

  • Quick Prompt: Kitchen Design — from linusekenstam.substack.com by Linus Ekenstam
    Midjourney Prompt. Create elegant kitchen photos using this starting prompt. Make it your own, experiment, add, remove and tinker to create new ideas.

…which made me wonder how we might use these techs in the development of new learning spaces (or in renovating current learning spaces).


From DSC:
On a much different — but still potential — note, also see:

A.I. could lead to a ‘nuclear-level catastrophe’ according to a third of researchers, a new Stanford report finds — from fortune.com by Tristan Bove

Excerpt:

Many experts in A.I. and computer science say the technology is likely a watershed moment for human society. But 36% don’t mean that as a positive, warning that decisions made by A.I. could lead to “nuclear-level catastrophe,” according to researchers surveyed in an annual report on the technology by Stanford University’s Institute for Human-Centered A.I., published earlier this month.


 

Credentialed learning for all -- from Getting Smart

 

Why credential section -- from Getting Smart's Credentialed Learning for All

Credentialed Learning For All — from gettingsmart.com

Vision

Learning happens throughout life and is not isolated to the K-12 or higher education sectors. Yet, often, validations of learning only happen in these specific areas. The system of evaluation based on courses, grades, and credit serves as a poor proxy for communicating skills given the variation in course content, grade inflation, and inclusion of participation and extra credit within course grades.

Credentialed learning provides a way to accurately document human capability for all learners throughout their life. A lifetime credentialed learning ecosystem provides better granularity around learning, better documentation of the learning, and more relevance for both the credential recipient and reviewer. This improves the match between higher education and/or employment with the individual, while also providing a more clear and accurate lifetime learning pathway.

With a fully-credentialed system, individuals can own well-documented evidence of a lifetime of learning and choose what and when to share this data. This technology enables every learner to have more opportunities for finding the best career match without today’s existing barriers around cost, access, and proxies.


Addendum on 4/28/23 — speaking of credentials:

First Rung — from the-job.beehiiv.com by Paul Fain
New research shows stacking credentials pays off for low-income learners.

Stacking credentials pays off for many low-income students, new research finds, but only if learners move up the education ladder. Also, Kansas is hoping a new grant program will attract more companies to participate in microinternships.


 

How Easy Is It/Will It Be to Use AI to Design a Course? — from wallyboston.com by Wally Boston

Excerpt:

Last week I received a text message from a friend to check out a March 29th Campus Technology article about French AI startup, Nolej. Nolej (pronounced “Knowledge”) has developed an OpenAI-based instructional content generator for educators called NolejAI.

Access to NolejAI is through a browser. Users can upload video, audio, text documents, or a website url. NolejAI will generate an interactive micro-learning package which is a standalone digital lesson including content transcript, summaries, a glossary of terms, flashcards, and quizzes. All the lesson materials generated is based upon the uploaded materials.


From DSC:
I wonder if this will turn out to be the case:

I am sure it’s only a matter of time before NolejAI or another product becomes capable of generating a standard three credit hour college course. Whether that is six months or two years, it’s likely sooner than we think.


Also relevant/see:

The Ultimate 100 AI Tools

The Ultimate 100 AI Tools -- as of 4-12-23


 

From DSC:
Before we get to Scott Belsky’s article, here’s an interesting/related item from Tobi Lutke:


Our World Shaken, Not Stirred: Synthetic entertainment, hybrid social experiences, syncing ourselves with apps, and more. — from implications.com by Scott Belsky
Things will get weird. And exciting.

Excerpts:

Recent advances in technology will stir shake the pot of culture and our day-to-day experiences. Examples? A new era of synthetic entertainment will emerge, online social dynamics will become “hybrid experiences” where AI personas are equal players, and we will sync ourselves with applications as opposed to using applications.

A new era of synthetic entertainment will emerge as the world’s video archives – as well as actors’ bodies and voices – will be used to train models. Expect sequels made without actor participation, a new era of ai-outfitted creative economy participants, a deluge of imaginative media that would have been cost prohibitive, and copyright wars and legislation.

Unauthorized sequels, spin-offs, some amazing stuff, and a legal dumpster fire: Now lets shift beyond Hollywood to the fast-growing long tail of prosumer-made entertainment. This is where entirely new genres of entertainment will emerge including the unauthorized sequels and spinoffs that I expect we will start seeing.


Also relevant/see:

Digital storytelling with generative AI: notes on the appearance of #AICinema — from bryanalexander.org by Bryan Alexander

Excerpt:

This is how I viewed a fascinating article about the so-called #AICinema movement.  Benj Edwards describes this nascent current and interviews one of its practitioners, Julie Wieland.  It’s a great example of people creating small stories using tech – in this case, generative AI, specifically the image creator Midjourney.

Bryan links to:

Artists astound with AI-generated film stills from a parallel universe — from arstechnica.com by Benj Edwards
A Q&A with “synthographer” Julie Wieland on the #aicinema movement.

An AI-generated image from an #aicinema still series called Vinyl Vengeance by Julie Wieland, created using Midjourney.


From DSC:
How will text-to-video impact the Learning and Development world? Teaching and learning? Those people communicating within communities of practice? Those creating presentations and/or offering webinars?

Hmmm…should be interesting!


 

AI Aids In Connecting Learning and Performance Ecosystems — from learningguild.com by Markus Bernhardt and Teresa Rose

Excerpt:

The ways in which employees access information, surface answers to questions, and find the right subject matter experts is shifting and drastically improving. With this, so is access to and potential efficiency of formal learning and training.

The question is, how do these elements fuse together in the reimagined ecosystem? What will performance support, formal learning and training, or upskilling and reskilling look like when we combine the best of digital and asynchronous tools, as well as synchronous and in-person endeavors.

Power Performance with Microlearning’s Purpose and Potential — from learningguild.com by Robyn Defelice

Excerpt:

Because we are dealing in performance-based microlearning, each campaign and product will have its own purpose and potential (P&P).

The P&P are not derived from the organization’s definition but by the goals of the campaign itself.

Performance Pathways (Purpose) and Use Cases (Potential) provide opportunity to think through the alignment to a campaign goal while preparing for the design of the microlearning products.

Augmented Reality: Your Next Step Into Immersive Learning — from learningguild.com by Bill Brandon

Excerpt:

I asked Debbie Richard for her thoughts on the uses of AR and immersive learning. Debbie is the founder and president of Creative Interactive Ideas, where she helps talent development professionals thrive and flourish in their careers.

Debbie offered this reply:

“Developing an augmented reality experience is a great way for instructional designers to get started with immersive learning. There are a number of AR development applications that require little to no programming skills. All the learner will need to access the experience is a smart device.

Some great examples of using augmented reality in immersive learning are:

    • Performance support…
    • Language support…
    • Visualizations…
 

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI — from blog.zoom.us

Excerpt:

Today we’re announcing that we’re evolving the capabilities of Zoom IQ to become a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.

 

The Ultimate Compilation of 101 GPT-4 L&D Prompts — from innovationlounge.notion.site

Examples:

  1. Design a personalized learning plan for a new employee joining a software development team, including onboarding, skill assessment, and ongoing development.
  2. Describe a strategy for implementing a mentorship program within an organization to improve employee development and retention.
  3. Suggest a framework for evaluating the effectiveness of a company’s existing learning and development programs.
  4. Propose a gamification strategy for engaging employees in a company-wide training program on diversity and inclusion.
  5. Identify potential barriers to effective remote learning and provide recommendations for overcoming them in a virtual training environment.
  6. Develop a plan for a “lunch-and-learn” series to encourage cross-functional collaboration and skill-sharing among employees.
  7. Recommend a variety of cost-effective resources (books, online courses, webinars, etc.) for training employees in project management skills.
  8. Design a three-month training program for a sales team to improve their negotiation and closing skills, including specific activities and milestones.
  9. Outline a strategy for integrating microlearning techniques into an organization’s existing training approach to boost knowledge retention and engagement.
  10. Suggest an approach for identifying and addressing skills gaps within a team or department, including assessment tools and targeted training resources.
 

Infographic: Gamify your eLearning with these 7 techniques — from thelearningrooms.com

Excerpt:

Gamification refers to the application of gaming elements into the instructional design of a course. Here are 7 ways to incorporate gamification into your eLearning.

 

Six Important Disciplines for Using AI in Learning & Development — from linkedin.com by Josh Cavalier

Excerpts (emphasis DSC):

In practice, L&D professionals must responsibly use AI-based tools. AI outputs that introduce bias or falsehoods may adversely affect the learning process of individual associates as well as the company’s overall efficiency. A human must review all content before being implemented in a learning solution.

AI will revolutionize corporate learning and development because of the ability to analyze and process large amounts of data. These capabilities will enable learners to acquire knowledge and skills more efficiently while providing personalized learning pathways customized to their current skill levels and goals.

For example, AI-powered chatbots can provide immediate feedback to front-line sales looking for specific client solutions or trying to learn about new products. By fine-tuning models, AI can ingest vendor opportunities and dynamically priced products at scale, allowing a sales team to focus on data-driven solutions for their customers.

The creation of educational media will be automated through generative AI, including training videos, podcasts, and, eventually, eLearning courses. This new reality will level the playing field for instructional designers needing more media creation skills, ultimately allowing Learning & Development to create personalized, immersive learning experiences representing the entire learning journey. 


Also relevant/see:

How artificial intelligence can support knowledge management in organizations — from realkm.com by Bruce Boyes

Examples of use cases:

  • Forecast sales probabilities
  • Discover organization inefficiencies by analyzing CRM records
  • Organize and summarize legal precedents relevant to a new case
  • Retrieve dispersed nuggets of information related to a troubleshooting situation
  • Facilitate feedback and peer review on communication systems (e.g., Slack)
  • Facilitate real-time smart sharing between marketing channels and sales pipelines
  • Find and apply question-answer pairs in online manuals to manage service knowledge
  • Provide more human-centered and accessible applications of knowledge through chatbots

 

Challenging ‘Bad’ Online Policies and Attitudes — from insidehighered.com by Susan D’Agostino
Academic and industry leaders spoke with conviction at the SXSW EDU conference this week about approaches that impede educational access to motivated, capable learners.

Excerpts:

“It’s driven by artificial intelligence,” Barnes said of IBM’s training and reskilling effort. “It’s a Netflix-like interface that pushes content. Or an employee can select content…

The leaders discussed the ways in which colleges, policymakers, and employers might work together to help more Americans find or advance in viable employment, while also addressing the workforce skills gap. But some “bad” policies and attitudes about online learning undermine their efforts to work together, expand access and deliver outcomes to motivated, capable learners.

“Employers were saying, ‘We have job openings we can’t fill, and we want to work with the education system, but it is so unbelievably frustrating because they’re very rigid, and they don’t want to customize to our needs,’” Hansen said. These employers sought workforce training that could produce a pipeline of learners-turned-employees, and Hansen said they told him, “If you can do that, I’ll pay you.”

 
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