2018 Workplace Learning Report — from learning.linkedin.com

Excerpts:

The path to opportunity is changing
The short shelf life of skills and a tightening labor market are giving rise to a multitude of skill gaps. Businesses are fighting to stay ahead of the curve, trying to hold onto their best talent and struggling to fill key positions. Individuals are conscious of staying relevant in the age of automation.

Enter the talent development function.
These organizational leaders create learning opportunities to enable employee growth and achievement. They have the ability to guide their organizations to success in tomorrow’s labor market, but they can’t do it alone.

Our research answers the talent developer’s most pressing questions:
* How are savvy talent development leaders adapting to the pace of change in today’s dynamic world of work?
* Why do employees demand learning and development resources, but don’t make the time to learn?
* How do executives think about learning and development?
* Are managers the missing link to successful learning programs?

 

From DSC:
Even though this piece is a bit of a sales pitch for Lynda.com — a great service I might add — it’s still worth checking out. I say this because it brings up a very real trend that I’m trying to bring more awareness to — i.e., the pace of change has changed. Our society is not ready for this new, exponential pace of change. Technologies are impacting jobs and how we do our jobs, and will likely do so for the next several decades. Skills gaps are real and likely growing larger. Corporations need to do their part in helping higher education revise/develop curriculum and they need to offer funds to create new types of learning labs/environments. They need to offer more internships and opportunities to learn new skills.

 

 

 

A Microlearning Framework — from jvsp.io and Pablo Navarro
This infographic is based on the experience of different clients from different industries in different training programs.

 

From DSC:
I thought this was a solid infographic and should prove to be useful for Instructional Designers, Faculty Members, and/or for Corporate Trainers as well. 

I might also consider adding a “Gotcha!” piece first — even before the welcome piece — in order to get the learner’s attention and to immediately answer the WHY question. WHY is this topic important and relevant to me? When topics are relevant to people, they care and engage a whole lot more with the content that’s about to be presented to them. Ideally, such a piece would stir some curiosity as well.

 

 

 

 

From DSC:
Why aren’t we further along with lecture recording within K-12 classrooms?

That is, I as a parent — or much better yet, our kids themselves who are still in K-12 — should be able to go online and access whatever talks/lectures/presentations were given on a particular day. When our daughter is sick and misses several days, wouldn’t it be great for her to be able to go out and see what she missed? Even if we had the time and/or the energy to do so (which we don’t), my wife and I can’t present this content to her very well. We would likely explain things differently — and perhaps incorrectly — thus, potentially muddying the waters and causing more confusion for our daughter.

There should be entry level recording studios — such as the One Button Studio from Penn State University — in each K-12 school for teachers to record their presentations. At the end of each day, the teacher could put a checkbox next to what he/she was able to cover that day. (No rushing intended here — as education is enough of a run-away train often times!) That material would then be made visible/available on that day as links on an online-based calendar. Administrators should pay teachers extra money in the summer times to record these presentations.

Also, students could use these studios to practice their presentation and communication skills. The process is quick and easy:

 

 

 

 

I’d like to see an option — ideally via a brief voice-driven Q&A at the start of each session — that would ask the person where they wanted to put the recording when it was done: To a thumb drive, to a previously assigned storage area out on the cloud/Internet, or to both destinations?

Providing automatically generated close captioning would be a great feature here as well, especially for English as a Second Language (ESL) students.

 

 

 

From DSC:
After seeing the article entitled, “Scientists Are Turning Alexa into an Automated Lab Helper,” I began to wonder…might Alexa be a tool to periodically schedule & provide practice tests & distributed practice on content? In the future, will there be “learning bots” that a learner can employ to do such self-testing and/or distributed practice?

 

 

From page 45 of the PDF available here:

 

Might Alexa be a tool to periodically schedule/provide practice tests & distributed practice on content?

 

 

 

Deeper Thinking about Active Learning — from facultyfocus.com by Maryellen Weimer

Excerpts (emphasis DSC):

I keep worrying that we’re missing the boat with active learning. Here’s why. First, active learning isn’t about activity for the sake of activity. I fear we’ve gotten too fixated on the activity and aren’t as focused as we should be on the learning. We’re still obsessed with collecting teaching techniques—all those strategies, gimmicks, approaches, and things we can do to get students engaged. But what kind of engagement does the activity promote? Does it pique student interest, make them think, result in learning, and cultivate a desire to know more? Or is it more about keeping basically bored students busy?

Teaching techniques are an essential part of any active learning endeavor. But they aren’t the center or the most important part of student learning experiences. Techniques provide the framework, the structure, the context. What really matters is what we put in the structure—what students are thinking about and sharing when they’re pairing.

Larry recommends selecting things that confront students with their ignorance—so they see clearly what they don’t know, can’t understand, don’t see the reason for, or can’t make work. When you’ve got an artifact in front of you, there’s motivation to deal with it. 

 

Think for a moment of what happens when you give most any of those millennial students a new electronic device. Usually, without the instructions and no attention to technique, they start playing with it to see how it works. Do they mess up and make mistakes? Do they give up or worry about looking stupid? Does active learning in our courses look anything like this?

 

 

From DSC:
This article reminds me of a great conversation that I had with an elderly gentleman a few months ago. He’s still involved with instructional design, after several decades of related work experiences. He said to me that learners need to truly ***engage*** with the content to make it meaningful to them.

And then I read a quote from Robert Greenleaf’s book, On Becoming a Servant Leader (p. 304), that said:

Nothing is meaningful to me until it is related to my own experience.

 

 

 

 

The Link to Content in 21st-Century Libraries — from er.educause.edu by Joan Lippincott

Excerpt (emphasis DSC):

At the 2017 Designing Libraries for the 21st Century annual conference, architect Craig Dykers asked the audience what he described as a rhetorical question: Are libraries places for information, with people in them, or are they places for people, with information in them? He concluded that ideally, today’s libraries, as they have always been, are places for the interaction of people, knowledge, and technologies. One reason that library renovations have brought record numbers of people into the physical building is that the notion of how people interact with content began to expand when available technologies were introduced to libraries in the 1990s. Two specific concepts motivated many of the changes in library spaces beginning at that time. First was the realization that libraries could become places for students and faculty to create content rather than places merely to access content. Second was an increased emphasis in higher education pedagogy on active, collaborative learning, in contrast to the traditional, passive lecture mode. These trends led to some pervasive changes in library space configurations, but sometimes the emphasis on information or content got lost along the way.

 

Architect Craig Dykers asked the audience what he described as a rhetorical question: Are libraries places for information, with people in them, or are they places for people, with information in them? He concluded that ideally, today’s libraries, as they have always been, are places for the interaction of people, knowledge, and technologies.

 

From DSC:
I agree with my friend and colleague, Mr. Eric Kunnen (Associate Director, eLearning and Emerging Technologies at GVSU), when he mentions on Twitter that it would have been good to highlight the beautifully done Mary Idema Pew Library Learning and Information Commons in this solid article.

 

 

 

TV is (finally) an app: The goods, the bads and the uglies for learning — from thejournal.com by Cathie Norris, Elliot Soloway

Excerpts:

Television. TV. There’s an app for that. Finally! TV — that is, live shows such as the news, specials, documentaries (and reality shows, if you must) — is now just like Candy Crunch and Facebook. TV apps (e.g., DirecTV Now) are available on all devices — smartphones, tablets, laptops, Chromebooks. Accessing streams upon streams of videos is, literally, now just a tap away.

Plain and simple: readily accessible video can be a really valuable resource for learners and learning.

Not everything that needs to be learned is on video. Instruction will need to balance the use of video with the use of printed materials. That balance, of course, needs to take in cost and accessibility.

Now for the 800 pound gorilla in the room: Of course, that TV app could be a huge distraction in the classroom. The TV app has just piled yet another classroom management challenge onto a teacher’s back.

That said, it is early days for TV as an app. For example, HD (High Definition) TV demands high bandwidth — and we can experience stuttering/skipping at times. But, when 5G comes around in 2020, just two years from now, POOF, that stuttering/skipping will disappear. “5G will be as much as 1,000 times faster than 4G.”  Yes, POOF!

 

From DSC:
Learning via apps is here to stay. “TV” as apps is here to stay. But what’s being described here is but one piece of the learning ecosystem that will be built over the next 5-15 years and will likely be revolutionary in its global impact on how people learn and grow. There will be opportunities for social-based learning, project-based learning, and more — with digital video being a component of the ecosystem, but is and will be insufficient to completely move someone through all of the levels of Bloom’s Taxonomy.

I will continue to track this developing learning ecosystem, but voice-driven personal assistants are already here. Algorithm-based recommendations are already here. Real-time language translation is already here.  The convergence of the telephone/computer/television continues to move forward.  AI-based bots will only get better in the future. Tapping into streams of up-to-date content will continue to move forward. Blockchain will likely bring us into the age of cloud-based learner profiles. And on and on it goes.

We’ll still need teachers, professors, and trainers. But this vision WILL occur. It IS where things are heading. It’s only a matter of time.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 

The Section 508 Refresh and What It Means for Higher Education — from er.educause.edu by Martin LaGrow

Excerpts (emphasis DSC):

Higher education should now be on notice: Anyone with an Internet connection can now file a complaint or civil lawsuit, not just students with disabilities. And though Section 508 was previously unclear as to the expectations for accessibility, the updated requirements add specific web standards to adhere to — specifically, the Web Content Accessibility Guidelines (WCAG) 2.0 level AA developed by the World Wide Web Consortium (W3C).

Although WCAG 2.0 has been around since the early 2000s, it was developed by web content providers as a self-regulating tool to create uniformity for web standards around the globe. It was understood to be best practices but was not enforced by any regulating agency. The Section 508 refresh due in January 2018 changes this, as WCAG 2.0 level AA has been adopted as the standard of expected accessibility. Thus, all organizations subject to Section 508, including colleges and universities, that create and publish digital content — web pages, documents, images, videos, audio — must ensure that they know and understand these standards.

Reacting to the Section 508 Refresh
In a few months, the revised Section 508 standards become enforceable law. As stated, this should not be considered a threat or burden but rather an opportunity for institutions to check their present level of commitment and adherence to accessibility. In order to prepare for the update in standards, a number of proactive steps can easily be taken:

  • Contract a third-party expert partner to review institutional accessibility policies and practices and craft a long-term plan to ensure compliance.
  • Review all public-facing websites and electronic documents to ensure compliance with WCAG 2.0 Level AA standards.
  • Develop and publish a policy to state the level of commitment and adherence to Section 508 and WCAG 2.0 Level AA.
  • Create an accessibility training plan for all individuals responsible for creating and publishing electronic content.
  • Ensure all ICT contracts, ROIs, and purchases include provisions for accessibility.
  • Inform students of their rights related to accessibility, as well as where to address concerns internally. Then support the students with timely resolutions.

As always, remember that the pursuit of accessibility demonstrates a spirit of inclusiveness that benefits everyone. Embracing the challenge to meet the needs of all students is a noble pursuit, but it’s not just an adoption of policy. It’s a creation of awareness, an awareness that fosters a healthy shift in culture. When this is the approach, the motivation to support all students drives every conversation, and the fear of legal repercussions becomes secondary. This should be the goal of every institution of learning.

 

 


Als0 see:


How to Make Accessibility Part of the Landscape — from insidehighered.com by Mark Lieberman
A small institution in Vermont caters to students with disabilities by letting them choose the technology that suits their needs.

Excerpt:

Accessibility remains one of the key issues for digital learning professionals looking to catch up to the needs of the modern student. At last month’s Online Learning Consortium Accelerate conference, seemingly everyone in attendance hoped to come away with new insights into this thorny concern.

Landmark College in Vermont might offer some guidance. The private institution with approximately 450 students exclusively serves students with diagnosed learning disabilities, attention disorders or autism. Like all institutions, it’s still grappling with how best to serve students in the digital age, whether in the classroom or at a distance. Here’s a glimpse at the institution’s philosophy, courtesy of Manju Banerjee, Landmark’s vice president for educational research and innovation since 2011.

 

 

Udemy for Business Unveils Team Plan, a New Learning Product Designed Specifically for Small & Midsize Businesses — from globenewswire.com
Team Plan enables organizations of any size to invest in their employees’ skills development by providing quick, easy access to top-rated courses without the hassle of contracts

Excerpt:

SAN FRANCISCO, Dec. 07, 2017 (GLOBE NEWSWIRE) — Udemy, the global marketplace for learning and teaching online, today introduced Team Plan, a new corporate learning product from Udemy for Business designed specifically to help teams of 5-20 employees master new skills. With Team Plan, managers are able to easily purchase subscriptions to a curated selection of more than 2,000 top courses from the Udemy marketplace for their team and immediately gain access to learning content without a time-consuming contracting process.

Udemy is unveiling Team Plan at a time when more workers are feeling pressure to keep up with changing job requirements. A recent Udemy survey revealed that nearly 80% of Americans agree there is a skills gap, and more than a third (35%) say it affects them personally. More than a quarter of U.S. employees also believe that employers should take responsibility for reskilling the workforce. Team Plan is an easy-to-use and affordable subscription-based solution that lets internal departments and small businesses offer employees on-demand access to quality learning content that they can use to gain new skills and apply what they learn immediately.

 

 

 

High-Tech, High Touch: Digital Learning Report and Workbook, 2017 Edition — from Intentional Futures, with thanks to Maria Andersen on Linkedin for her posting therein which was entitled, “Spectrums to Measure Digital Learning
Excerpt (emphasis DSC):

Our work uncovered five high-tech strategies employed by institutions that have successfully implemented digital learning at scale across a range of modalities. The strategies that underscore the high-tech, high-touch connection are customizing through technology, leveraging adaptive courseware, adopting cost-efficient resources, centralizing course development and making data-driven decisions.

Although many of the institutions we studied are employing more than one of these strategies, in this report we have grouped the institutional use cases according to the strategy that has been most critical to achieving digital learning at scale. As institutional leaders make their way through this document, they should watch for strategies that target challenges similar to those they hope to solve. Reading the corresponding case studies will unpack how institutions employed these strategies effectively.

Digital learning in higher education is becoming more ubiquitous as institutions realize its ability to support student success and empower faculty. Growing diversity in student demographics has brought related changes in student needs, prompting institutions to look to technology to better serve their students. Digital courseware gives institutions the ability to build personalized, accessible and engaging content. It enables educators to provide relevant content and interventions for individual students, improve instructional techniques based on data and distribute knowledge to a wider audience (MIT Office of Digital Learning, 2017).

PARTICIPATION IN DIGITAL LEARNING IS GROWING
Nationally, the number of students engaged in digital learning is growing rapidly. One driver of this growth is rising demand for distance learning, which often relies on digital learning environments. Distance learning programs saw enrollment increases of approximately 4% between 2015 and 2016, with nearly 30% of higher education students taking at least one digital distance learning course (Allen, 2017). Much of this growth is occurring at the undergraduate level (Allen, 2017). The number of students who take distance learning courses exclusively is growing as well. Between 2012 and 2015, both public and private nonprofit institutions saw an increase in students taking only distance courses, although private, for-profit institutions have seen a decrease (Allen, 2017).

 

 

 

 

 

 

 

From DSC:
One of the biggest gifts that we can give our students today is learning how to learn. Along those lines, I was thinking about note-taking the other day.

Many students may not know how to take good notes, and to make the notes/thoughts their own. So I was thinking, wouldn’t it be great if, for each professor’s class, there was a place where students could go to see what exemplary notes look like for several — even many — of the sessions of a particular class?! If there were an accompanying audio-based or a video-based commentary that could relay the note-taker’s thinking/information processing, all the better.

These notes could be provided by the professor herself/himself or by a 4.0-type of student who has demonstrated solid study habits and shows a strong capacity for processing information.  The notes would want to:

  • Demonstrate what good note taking looks like
  • Provide examples of one’s own wording/understanding of the material
  • Identify/show any gaps in understanding by listing their own remaining questions. This type of gap analysis could help the learners see what a metacognitive check-in might look like.

By doing something like this, students could see what the main points were, what effective note taking looks like, and to see that the note-taker has taken the time to put some of their own reflections/summaries alongside the larger set of notes.

It would also be interesting to provide a platform whereby students could contribute/share their own notes to help others better understand not only the materials covered, but what different methods of note-taking might look like. Perhaps a certain style of note-taking would jump out at any given learner. Also, doing so would foster a more collaborative approach, as is often needed in the real-world.

An accompanying forum could be made available for students’ discussions of a particular class/topic. This forum could highlight for the professor what the areas of struggle are as well as how the material is being processed by the students.

 


On a separate thought…we also need to help students form habits of learning, such as regularly checking into streams of content (i.e., micro-learning).  If we can model this in the ways that we relay content and encourage dialog around a topic, then they will be that much better equipped to:

  • Deal with the new pace of exponential change
  • Reinvent themselves, if need be
  • Practice lifelong learning
  • Learn how to pulse-check their surroundings

 

 

 

Online Guide Helps Students Learn How to Create Immersive Media — from thejournal.com by Dian Schaffhauser

Excerpt:

Now the two organizations have produced a free online guide that covers tools and resources to help students undertake 360-degree production. Among the topics: how to identify the “big ideas” worth exploring and personalize them; how to do 360-degree recording and handle pre-production, production and post-production; and how to share the film “with the world” and assess its impact. There’s also an educator resource on integrating video production into the curriculum.

 

free online guide for creating 360-degree recordings

 

 

Also see:

 

 

 

 

Excerpt:

The Top 200 Tools for Learning 2017 (11th Annual Survey) has been compiled by Jane Hart of the Centre for Learning & Performance Technologies from the votes of 2,174 learning professionals worldwide, together with 3 sub-lists

  • Top 100 Tools for Personal & Professional Learning (PPL)
  • Top 100 Tools for Workplace Learning (WPL)
  • Top 100 Tools for Education (EDU)

 

Excerpt from the Analysis page (emphasis DSC):

Here is a brief analysis of what’s on the list and what it tells us about the current state of personal learning, workplace learning and education.

Some facts

Some observations on what the Top Tools list tells us personal and professional learning
As in previous years, individuals continue to using a wide variety of:

  • networks, services and platforms for professional networking, communication and collaboration
  • web resources and courses for self-improvement and self-development
  • tools for personal productivity

All of which shows that many individuals have become highly independent, continuous modern professional learners – making their own decisions about what they need to learn and how to do it.

 

 

 

 

 

 

 

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

  • Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
  • Etc.

 

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks
would be most beneficial to the organization

 

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

 

“And learners are evolving at a quicker pace than the learning programs that support them.”

 

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

Six reasons why disruption is coming to learning departments — from feathercap.net, with thanks to Mr. Tim Seager for this resource

Excerpts:

  1. Training materials and interactions will not just be pre-built courses but any structured or unstructured content available to the organization.
  2. Curation of all learning, employee or any useful organizational content will become a whole lot easier.
  3. The learning department won’t have to build it all themselves.
  4. Learning bots and voice enabled learning.
  5. Current workplace learning systems and LMSs will go through a big transition or they will lose relevancy.
  6. Learning departments will go beyond onboarding, compliance training and leadership training and move to training everyone in the company on all job skills.

 

A successful example of this is Amazon.com. As a shopper on their site we have access to millions of  book and product SKUs. Amazon uses a combination of all three techniques to position the right book or product based on our behavior, peer experiences as well as having a semantic understanding of the product page we’re viewing. There’s no reason we can’t have the same experience on workplace learning systems where all viable learning content/ company content could be organized and disseminated to each learner for the right time and circumstance.

 

 



From DSC:
Several items of what Feathercap is saying in their solid posting remind me of a vision of a next generation learning platform:

  • Contributing to — and tapping into — streams of content
  • Lifelong learning and reinventing oneself
  • Artificial intelligence, including Natural Language Processing (NLP) and the use of voice to drive systems/functionality
  • Learning agents/bots
  • 24×7 access
  • Structured and unstructured learning
  • Socially-based means of learning
  • …and more

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 



 

 
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