The “new normal” paradox: What COVID-19 has revealed about higher education — from bigthink.com by Dr. Michael Crow, President of ASU

Excerpt:

Third, it is abundantly apparent that universities must leverage technology to increase educational quality and access. The rapid shift to delivering an education that complies with social distancing guidelines speaks volumes about the adaptability of higher education institutions, but this transition has also posed unique difficulties for colleges and universities that had been slow to adopt digital education. The last decade has shown that online education, implemented effectively, can meet or even surpass the quality of in-person instruction.

Digital instruction, broadly defined, leverages online capabilities and integrates adaptive learning methodologies, predictive analytics, and innovations in instructional design to enable increased student engagement, personalized learning experiences, and improved learning outcomes. The ability of these technologies to transcend geographic barriers and to shrink the marginal cost of educating additional students makes them essential for delivering education at scale.

Far too many higher education outcomes are determined by a student’s family income, and in the context of COVID-19 this means that lower-income students, first-generation students and students of color will be disproportionately afflicted. And without new designs, we can expect post-secondary success for these same students to be as elusive in the new normal, as it was in the old normal.

This is not just because some universities fail to sufficiently recognize and engage the promise of diversity, this is because few universities have been designed from the outset to effectively serve the unique needs of lower-income students, first-generation students and students of color.

 

litera tv dot com -- Daniel Linna and Bob Ambrogi's conversation on June 3, 2020

WEDNESDAY | 6.3 | Law Insights with Bob Ambrogi and Daniel Linna, Director of Law and Technology Initiatives, Northwestern University Pritzker School of Law

Notes (emphasis DSC):

  • Trying to build community, collaborate, work together
  • How do you manage a team remotely? How build community online?
  • Spontaneous interactions still needed
  • In what ways does the online ecosystem ADD to what we are doing?
  • Jury trial – online; equalizer for those involved in trial; “all in same space on the screen”
  • Start with some basic/smaller things – landlord/tenant
  • Racism going on heavily this week – a second pandemic
  • Developing a quality movement in law (Linna)
  • We need quality metrics and we need to measure the value being provided. What makes something effective, high-quality, and valuable? Now apply that thinking to the delivery of legal services.
  • Project mgmt / quality movement – less defects, etc. in 1980’s / lean thinking / 6 sigma in GE / but haven’t seen this in the area of law
  • Empiricism in law – 100 years ago medicine and law were in the same spot; since then medicine started more testing, empirical work, data-driven practices; but law didn’t
  • Daniel Linna’s blog – https://www.legaltechlever.com/
  • Can we come up with metrics?
  • Dan worked with a lawyer-assisted program in Lansing, MI – what happened? What was duration of cases? Data-driven thinking; measure; make it more of a science
  • Bob asked isn’t law less scientific and perhaps more art than a science?
  • What kinds of metrics are we talking about in litigation?
  • Contracts – can we figure out what adds value and what makes a contract “better?” (Insert from DSC: Better for whom though?)
  • What actually matters to the client? Clauses that lawyers think that are important, businesspeople don’t think are important. Risk mitigation is not all the client thinks about.
  • Incomprehensible contracts – too hard to understand
  • Natural language generation – what inputs do we need? We don’t want many contracts to be the dataset that an algorithm gets trained on.
  • (Insert from DSC: Daniel relayed some information that reminded me of Clayton Christensen’s disruptive thinking: 80% of impoverished folks get NOTHING. Totally disconnected. Perhaps we don’t need perfection, but even something is much better than nothing. For example, provide an online legal aid booklet to those who are trying to represent themselves.)
  • Go for low-hanging fruit for more empirical
  • Ambrogi: How does the work you are doing impact access to justice (#A2J)? How could quality movement impact police procedures? Is there applicability in terms of what you are writing about?
  • Human-Centered Design – uncovering biases. Why would people TRUST the criminal system if they can’t trust the CIVIL system? Perhaps if landlords thought differently. Disconnected.
  • Innovate, improve, project management;
  • Way decisions are made vary greatly; need more open data from our courts; lack of transparency from courts.
  • Leadership – commitment to resolve issues. Lacking vision. What do we want our legal systems to look like/act like?

Call to action:

  • Have or develop a quality mindset
  • Leadership needs to paint a vision for what the future looks like
  • Training around legal operations
  • How to measure quality and value – be more data-driven

We need disruption AND continuous improvement – not one or the other.
–Daniel Linna

 

Tech conferences are going virtual, and it feels like Netflix content on demand — from .marketwatch.com by Jon Swartz

Excerpt:

Such is the new world of tech conferences in the age of COVID-19. They’ve gone all-digital, like Build and GTC Digital, and may never be the same. Absent a vaccine, the days of thousands of people herded into hotel ballrooms and convention centers like cattle, sharing cabs and eating in cramped quarters, are gone.

Far from crippling the tech industry, however, virtual shows could lead to democratization of what had once been an exclusive, pricey privilege for tech movers and shakers. In the new climate, consumers have free access to valuable technical content whenever they wish to view it.

“Last year, I paid several thousand dollars to attend, and if I was late for a session, I couldn’t rewind it. This year, I could.”

 

Learning channels of the future will offer us more choice. More control. [Christian]

 

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

 

Learning from home -- masterclass dot com

Learning from home -- masterclass dot com

 

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.

In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

 

From DSC:
THIS is what active learning looks like for professors, teachers, and trainers who have been making the switch to remote/online-based teaching and learning.

 

From DSC:
Here’s an idea that I’ve been thinking about for quite some time now. It’s not necessarily a new idea, but the seed got planted in me by a former colleague, Quin Schultze (which I blogged about in January of 2018). I’m calling it, “My Learning Journal.The purpose of this device is to promote your metacognition  — helping you put things into your own words and helping you identify your knowledge gaps.

I realize that such a learning strategy/tool could take some time to complete. But it could pay off — big time! Give it a try for a few weeks and see what you think.

And, with a shout-out to Mr. James McGrath, the President of the WMU-Cooley Law School, the article listed below explains the benefits of taking the time for such reflection:

Reflective learning – reflection as a strategic study technique — from open.edu

Excerpts:

Rather than thinking of reflection as yet another task to be added to your ‘to do’ list or squeezed into a busy study schedule, view it as something to practice at any stage. The emphasis is on being a reflective learner rather than doing reflective learning. 

Developing a habit of reflective learning will help you to:

  • evaluate your own progress
  • monitor and manage your own performance
  • self-motivate
  • keep focus on your learning goals
  • think differently about how you can achieve your goals by evaluating your study techniques, learning strategies and whether these best fit your current needs, identifying your skills development needs or gaps in knowledge
  • think about and overcome what may be blocking your learning by using a different approach, or setting more pragmatic (realistic/achievable) goals
  • support and enrich your professional practice ensuring that you are better placed to respond to and manage new, unexpected and complex situations – a key requirement at Master’s level.

From DSC:
Pastors, trainers, K-12 educators, student teachers, coaches, musical teachers, and others: Perhaps a slightly modified version of this tool might be beneficial to those with whom you work as well…?

And for educators and trainers, perhaps we should use such a tool to think about our own teaching and training methods — and what we are (or aren’t) learning ourselves.

Addendum on 5/14/20:

Perhaps someone will build a bot for this type of thing, which prompts us to reflect upon these things. Here are some examples of what I’m talking about or something like Woebot, which Jeremy Caplan mentioned here.

 

10 Tips for Supporting Students with Special Needs in #RemoteLearning — from jakemiller.net by Jake Miller

Excerpt:

How can we support learners with special needs in remote learning?

While, certainly, some educators are doing great things to support these students, from my observations, this has taken a backseat to other elements of remote learning.  And these students NEED OUR HELP.

Unfortunately, I am not an expert in special education, accessibility features or assistive technology. I am, however, skilled at asking other people to share their expertise. ? So, in episode 40 of the Educational Duct Tape podcast and in the 4.8.20 #EduDuctTape Twitter Chat I asked educators one simple question:

How can we support learners with special needs in remote learning?

And they DELIVERED. I mean, the awesome suggestions and resources, all from a perspective of support rather than judgment, POURED in. And so, here they are.

10 Tips for Supporting Students with Special Needs in Remote Learning

 

 

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

…and this one as well:

Three words of advice that I wish I had heard when I first started teaching

 

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

 
 

Law 2030 podcast with Jennifer Leonard, Jordan Furlong, and Cat Moon -- April 2020

 


 

Jennifer Leonard, Jordan Long, and Cat Moon
Part I — 4/10/20

Law 2030 Podcast: The future of legal services -- Part 1 of 2 -- Leonard, Furlong, & Long

This episode is the first of two episodes that discuss the future of the profession in the wake of the COVID19 crisis. Guests Jordan Furlong and Cat Moon discuss:

  • How COVID 19 exposes the access to justice crisis the profession has created
  • Why the crisis offers the opportunity to leverage technology in new ways
  • Why the structures and systems that have defined the profession have been so durable
  • Whether lawyers view the crisis as a blip or a transformation
  • How leaders can pivot toward innovation

From DSC:
At several points in the conversation, when Cat and Jordan were both referring to the importance of experimentation within the legal realm, I was reminded of this graphic that I did back in 2013:

I was reminded of it as well because Jennifer Leonard rightly (in my perspective), brought in higher education into the discussion at several points. There are some similarities — especially concerning power and privilege. Well, it’s now true in the legal realm as well (and probably has been true for a while…I’m just behind).

Experimentation. Experimentation. Experimentation. <– so key in the legal realm right now!

 

Other notes I took:

  • Triage: Need to deal with essentials to keep afloat. Yourself, staff, clients, cash flow. Put out the fire.
  • Reconstruction: In parallel, create “field hospitals.” Recession is going to have massive impacts on old systems. Need new systems. Start building institutions that work. Build as many of these as you can. Experiments.  House isn’t going to be inhabitable after the fire. Need a new shelter — maybe start w/ a tent, then a cabin, then a house. Build on something small.  Start building what’s going to replace the old systems.
  • Power and privilege imbalance is why people haven’t been able to change things.  “I can make you do something for me. You come here so I can dispense justice to you.” But not just judges…throughout the system.
  • Public legal awareness and legal education. In high schools, universities, colleges, churches, mosques, synagogues, etc.
  • Higher ed and legal services? Anything we can learn from each other?
  • Systems created by people who rule the systems. Power imbalance exists in higher ed, but hubris is completely indefensible within the legal realm. Need much better access to legal information and legal understanding.
  • OS on the Mac. Don’t have another OS for legal system to move to. We need to redesign our legal OS to serve more people.
  • Law is society’s OS.  Law is DOS-based…need Windows or Mac type of leap.
  • Self protectionism. Hubris. Power imbalance. Power hungry.
  • Yet many who enter legal profession come in wanting to make the world a better place. Why the move away from these ideals? Need more focus on developing professional identity. Structure, framework for how to be a lawyer. Students become more cynical as time goes by. Also, there’s “ladder pulling.” Pay your dues. Get hazed. I had to do it…now you have to do it. Bar Exam good example of this. Confirmation bias. It’s the way we’ve always done it.

Today, the following things ARE happening — so it CAN be done!  The people in charge just didn’ want to do these things.

  • lawyers working from home
  • e-filing of documents to courts
  • video hearings in court
  • faster, cheaper, more convenient

 


Jennifer Leonard, Jordan Long, and Cat Moon
Part II – 4/14/20

Law 2030 Podcast: The future of legal services -- Part 2 of 2 -- Leonard, Furlong, & Long

On this second part of a two-part series, Professor Cat Moon and Jordan Furlong discuss COVID 19’s impact on legal education and law firms. The conversation explores:

  • The “knock out effect” the crisis has on the various parts of the lawyer formation system
  • Who might take ownership of coordinating the new landscape of lawyer accreditation
  • The opportunities lifelong learning creates for law schools to be involved in the ongoing development of legal professionals
  • How human-centered design and project-based learning offer ways to integrate the three sides of the Delta model of lawyer competency
  • How small and solo law firms might be impacted by the crisis

Notes I took:

  • The knock-out effect.
  • How can we coordinate amongst the players in the system? Will be hard, because of the existing fiefdoms. Power and authority move back up the chain to those who did the delegating in the first place. If the power has been delegated to you, you are at a disadvantage. Jordan sees an assertion of authority from a central entity — legislatures most likely; possibly courts.
  • This moment offers us an opportunity to experiment and to redesign our systems. Can find new ways to fulfill missions.
  • Have no choice but to embrace the ambiguity of the moment.
  • Triage, then try to build something better than what we had before.
  • We have to build something different. “And look, the sky’s not falling!” Think big. Act boldly in these experiments. Expand what we think is possible.
  • The repercussions of the Coronavirus will be with us for much longer than many think it will
  • Legal principles/concepts/rules. Areas of practice. Professional formation (ethics, integrity, operational aspects, & more). Know the law, but also WHY we have the law and lawyers.
  • Can learn “black letter law” asynchronously and via videoconferencing.
  • Need to expand curriculum: Project/time management, customer service, financial and tech literacy
  • Delta Model — a framework for developing lawyer competencies; starts in law schools; what are the skills and competencies; the foundation is the practice of law; research, issue spotting, PM, data analysis, understanding business; understanding people; wholistic approach. A lifelong journey of growth. 
  • Law schools — 3 years, then done. Not a productive way to do things. We need to keep people on top of their game throughout a career. Is legal education a place or a system/process that you enter and re-enter again and again throughout one’s career? Wouldn’t it be great if I could access ___ modules along the way?
  • How are we going to create/design highly engaging online-based learning experiences? #1 on Cat’s priority list now. Got moved up the priority list.
  • There are pros and cons for both F2F and online-based learning. Humanizing impact when your professors are teaching from their homes.
  • Reframing legal education just as we are reframing courts as a service, not a place.
  • Blended approach can be very effective/powerful.
  • Need to collect data on what’s working and what’s not working.
  • Fundamental business model of corporate side is likely at the end of its course; law firms will need a new model for generating profit. For smaller firms, prospects are more dire as their clients are going through major negative changes. Potential unsustainability of many practices.
  • How can we provide different models that expand access to justice? That help develop happier and healthier lawyers?
  • Per legalproblemsolving.org, human-centered design is:
    • …a fluid framework for discovering problems, ideating solutions, and iterating to continuously improve solutions. HCD provides a methodology for considering both legal service delivery challenges, as well as clients’ legal problems. The HCD method also serves as a tool individual law students can use to craft a rewarding, successful legal career.

 

 

FCC enacts $200M telehealth initiative to ease COVID-19 burden on hospitals — from techcrunch.com by Devin Coldewey

Excerpt:

The FCC has developed and approved a $200 million program to fund telehealth services and devices for medical providers, just a week or so after the funding was announced. Hospitals and other health centers will be able to apply for up to $1 million to cover the cost of new devices, services and personnel.

The unprecedented $2 trillion CARES Act includes heavy spending on all kinds of things, from direct payments to out-of-work citizens to bailouts for airlines and other big businesses. Among the many, many funding items was a $200 million earmarked for the FCC with which it was instructed to improve and subsidize telehealth services around the country.

 


Also see:

#telehealth#telemedicine#telelegal

 


 

Why education is a ‘wicked problem’ for learning engineers to solve — from edsurge.com by Rebecca Koenig

Excerpts (emphasis DSC):

So, back to the wicked problem: How do we make education that’s both quality education and at the same time accessible and affordable?

“Now, we are building a new technology that we call Agent Smith. It’s another AI technology— and we’re very excited about it—that builds [a] Jill Watson for you. And Agent Smith can build a Jill Watson for you in less than 10 percent of the hours.”

So one question for online education is, can we build a new set of tools—and I think that’s where AI is going to go, that learning engineering is going to go—where AI is not helping individual humans as much as AI is helping human-human interaction.

Huge ethical issues and something that learning engineering has not yet started focusing on in a serious manner. We are still in a phase of, “Look ma, no hands, I can ride a bike without hands.”

Technology should not be left to technologists.

Learning from the living class room

 

 

Per Techcrunch article:

The world is vulnerable to a new type of trolling as people turn to Zoom video calls to feel connected amidst quarantines. Jerks are using Zoom’s screensharing feature to blast other viewers with the most awful videos from across the internet, from violence to shocking pornography.

 

Growth-Minded Pivot to Online Teaching— from scholarlyteacher.com by Kathryn Smith and Todd Zakrajsek

Excerpt:

What is essential when one starts to teach in an unfamiliar arena is to keep an open mind, be open to change, and expect some mistakes.

Now is the perfect time to embrace a growth mindset regarding teaching online. Carol Dweck, author of Mindset: The New Psychology of Success, states, “… growth mindset is based on the belief that your basic qualities are things you can cultivate through your efforts. Although people may differ in every which way in their initial talents and aptitudes, interests, or temperaments, everyone can change and grow through application and experience.”

Having this growth mindset allows for a different definition of success, and that definition can change daily. Right now, you are likely in a position that requires you to reassess your educational practices, your teaching, and your content delivery method. You are facing challenges in learning a new skill set and an opportunity to model for your students how to grow as well.

Discussion Question:
When a pandemic arrives, few people are asked how they would like to proceed. Online learning was a global health decision. When you first started to think about moving your courses online, did your first inclination feel more growth minded or fix minded? Explain.

 

Learning ecosystems across the globe are going through massive changes! [Christian]

Learning ecosystems are going through massive changes!


From DSC:

Due to the impacts of the Coronavirus, learning ecosystems across the globe are going through massive changes!

Each of us has our own learning ecosystem, and the organizations that we work for have their own learning ecosystems as well. Numerous teachers, professors, and trainers around the world are now teaching online. Their toolboxes are expanding with the addition of several new tools and some new knowledge. I believe that will be one of the silver linings from the very tough situations/times that we find ourselves in.

Expanding our teaching toolboxes


At the WMU-Cooley Law School, our learning ecosystem is also fluid and continues to morph.
This blog posting speaks to those changes.

https://info.cooley.edu/blog/learning-ecosystem-simply-defined-sources-for-learning

 

Learning from the Living [Class] Room: Due to the impacts from the Coronavirus, this is happening today across many countries. But this vision is just beginning to develop. We haven’t seen anything yet.

 
© 2024 | Daniel Christian