business

Getting smart about the future of AI [MIT Technology Review Insights]

On 02/21/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, emerging technologies, future, game-changing environment, history, society, tools, United States, universities, vendors, workplace, by Daniel Christian

Getting smart about the future of AI — from technologyreview.com by MIT Technology Review Insights
Artificial intelligence is a primary driver of possibilities and promise as the Fourth Industrial Revolution unfolds.

Excerpts:

The Industrial Revolution conjures up images of steam engines, textile mills, and iron workers. This was a defining period during the late 18th and early 19th centuries, as society shifted from primarily agrarian to factory-based work. A second phase of rapid industrialization occurred just before World War I, driven by growth in steel and oil production, and the emergence of electricity.

Fast-forward to the 1980s, when digital electronics started having a deep impact on society—the dawning Digital Revolution. Building on that era is what’s called the Fourth Industrial Revolution. Like its predecessors, it is centered on technological advancements—this time it’s artificial intelligence (AI), autonomous machines, and the internet of things—but now the focus is on how technology will affect society and humanity’s ability to communicate and remain connected.

That’s what AI technologies represent in the current period of technological change. It is now critical to carefully consider the future of AI, what it will look like, the effect it will have on human life, and what challenges and opportunities will arise as it evolves.

See the full report here >>

Also see:

Where Next for AI In Business? An overview for C-level executives — from techrevolution.asia by Bernard Marr
Excerpt:
The AI revolution is now well underway. In finance, marketing, medicine and manufacturing, machines are learning to monitor and adapt to real-world inputs in order to operate more efficiently, without human intervention. In our everyday lives, AI kicks in whenever we search the internet, shop online or settle down on the sofa to watch Netflix or listen to Spotify. At this point, it’s safe to say that AI is no longer the preserve of science fiction, but has already changed our world in a huge number of different ways.So: what next? Well, the revolution is showing no signs of slowing down. Research indicates that businesses, encouraged by the initial results they have seen, are now planning on stepping up investment and deployment of AI.One of the most noticeable advances will be the ongoing “democratization” of AI. What this means, put simply, is that AI-enabled business tools will increasingly become available to all of us, no matter what jobs we do.

You’ll no longer need to be an expert in computer science to use AI to do your job efficiently – this is the “democratization” of AI and it’s a trend which will impact more and more businesses going forward.

The real reason tech struggles with algorithmic bias [Eisenstat]

On 02/13/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, computer science, emerging technologies, ethics, Facebook / Meta Platforms, Google, morals/values, professional development, programming, society, the downsides of how people use tech, tools, United States, vendors, by Daniel Christian

The real reason tech struggles with algorithmic bias — from wired.com by Yael Eisenstat

Excerpts:

ARE MACHINES RACIST? Are algorithms and artificial intelligence inherently prejudiced? Do Facebook, Google, and Twitter have political biases? Those answers are complicated.

But if the question is whether the tech industry doing enough to address these biases, the straightforward response is no.
…
Humans cannot wholly avoid bias, as countless studies and publications have shown. Insisting otherwise is an intellectually dishonest and lazy response to a very real problem.
…
In my six months at Facebook, where I was hired to be the head of global elections integrity ops in the company’s business integrity division, I participated in numerous discussions about the topic. I did not know anyone who intentionally wanted to incorporate bias into their work. But I also did not find anyone who actually knew what it meant to counter bias in any true and methodical way.

But the company has created its own sort of insular bubble in which its employees’ perception of the world is the product of a number of biases that are engrained within the Silicon Valley tech and innovation scene.

Accenture Technology Vision 2019: The post-digital era is upon us — from accenture.com

In brief

Digital transformation grants companies exceptional capabilities. But it also creates enormous expectations.
Amid these rising expectations, every business is investing in digital technologies, raising the question of how leaders will set themselves apart.
Companies looking to differentiate themselves must be aware of five distinct trends that will characterize the “post-digital” future.

Here is the link for the report.

LinkedIn 2019 Talent Trends: Soft Skills, Transparency and Trust — from linkedin.com by Josh Bersin

Excerpts:

This week LinkedIn released its 2019 Global Talent Trends research, a study that summarizes job and hiring data across millions of people, and the results are quite interesting. (5,165 talent and managers responded, a big sample.)

In an era when automation, AI, and technology has become more pervasive, important (and frightening) than ever, the big issue companies face is about people: how we find and develop soft skills, how we create fairness and transparency, and how we make the workplace more flexible, humane, and honest.
…
The most interesting part of this research is a simple fact: in today’s world of software engineering and ever-more technology, it’s soft skills that employers want. 91% of companies cited this as an issue and 80% of companies are struggling to find better soft skills in the market.

What is a “soft skill?” The term goes back twenty years when we had “hard skills” (engineering and science) so we threw everything else into the category of “soft.” In reality soft skills are all the human skills we have in teamwork, leadership, collaboration, communication, creativity, and person to person service. It’s easy to “teach” hard skills, but soft skills must be “learned.”

Also see:

Employers Want ‘Uniquely Human Skills’ — from campustechnology.com by Dian Schaffhauser

Excerpt:

According to 502 hiring managers and 150 HR decision-makers, the top skills they’re hunting for among new hires are:

The ability to listen (74 percent);
Attention to detail and attentiveness (70 percent);
Effective communication (69 percent);
Critical thinking (67 percent);
Strong interpersonal abilities (65 percent); and
Being able to keep learning (65 percent).

13 industries soon to be revolutionized by artificial intelligence [Forbes Technology Council]

On 01/30/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, education, education technology, emerging technologies, health, internet, IT in HE, nursing, trends, United States, workplace, by Daniel Christian

13 industries soon to be revolutionized by artificial intelligence — from forbes.com by the Forbes Technology Council

Excerpt:

Artificial intelligence (AI) and machine learning (ML) have a rapidly growing presence in today’s world, with applications ranging from heavy industry to education. From streamlining operations to informing better decision making, it has become clear that this technology has the potential to truly revolutionize how the everyday world works.

While AI and ML can be applied to nearly every sector, once the technology advances enough, there are many fields that are either reaping the benefits of AI right now or that soon will be. According to a panel of Forbes Technology Council members, here are 13 industries that will soon be revolutionized by AI.

Emerging technology trends can seem both elusive and ephemeral, but some become integral to business and IT strategies—and form the backbone of tomorrow’s technology innovation. The eight chapters of Tech Trends 2019 look to guide CIOs through today’s most promising trends, with an eye toward innovation and growth and a spotlight on emerging trends that may well offer new avenues for pursuing strategic ambitions.

A landmark ruling gives new power to sue tech giants for privacy harms [Schwab]

On 01/29/2019, in 21st century, Amazon, Apple, business, corporate / business world, data related items, ethics, Facebook / Meta Platforms, Google, law schools, legislatures / government / legal, Microsoft, platforms, society, United States, by Daniel Christian

A landmark ruling gives new power to sue tech giants for privacy harms — from fastcompany.com by Katharine Schwab

Excerpt:

A unanimous ruling by the Illinois Supreme Court says that companies that improperly gather people’s data can be sued for damages even without proof of concrete injuries, opening the door to legal challenges that Facebook, Google, and other businesses have resisted.

UIX: When the future comes to West Michigan, will we be ready? [Russell]

On 01/28/2019, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, change, colleges, community colleges, computer science, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, future, game-changing environment, global / globalization, higher education, ideas, intelligent systems, law schools, legislatures / government / legal, lifelong learning, Michigan, pace of change, platforms, reinvent, RSS, society, staying relevant, streams of content, student-related, surviving, technologies for your home, technology (general), the downsides of how people use tech, tools, training / L&D, trends, United States, universities, by Daniel Christian

UIX: When the future comes to West Michigan, will we be ready? — from rapidgrowthmedia.com by Matthew Russell

Excerpts (emphasis DSC):

“Here in the United States, if we were to personify things a bit, it’s almost like society is anxiously calling out to an older sibling (i.e., emerging technologies), ‘Heh! Wait up!!!'” Christian says. “This trend has numerous ramifications.”

Out of those ramifications, Christian names three main points that society will have to address to fully understand, make use of, and make practical, future technologies.

The need for the legal/legislative side of the world to close the gap between what’s possible and what’s legal
The need for lifelong learning and to reinvent oneself
The need to make pulse-checking/futurism an essential tool in the toolbox of every member of the workforce today and in the future

Photos by Adam Bird

From DSC:
The key thing that I was trying to relay in my contribution towards Matthew’s helpful article was that we are now on an exponential trajectory of technological change. This trend has ramifications for numerous societies around the globe, and it involves the legal realm as well. Hopefully, all of us in the workforce are coming to realize our need to be constantly pulse-checking the relevant landscapes around us. To help make that happen, each of us needs to be tapping into the appropriate “streams of content” that are relevant to our careers so that our knowledgebases are as up-to-date as possible. We’re all into lifelong learning now, right?

Along these lines, increasingly there is a need for futurism to hit the mainstream. That is, when the world is moving at 120+mph, the skills and methods that futurists follow must be better taught and understood, or many people will be broadsided by the changes brought about by emerging technologies. We need to better pulse-check the relevant landscapes, anticipate the oncoming changes, develop potential scenarios, and then design the strategies to respond to those potential scenarios.

Towards a Reskilling Revolution: Industry-Led Action for the Future of Work [WEF]

On 01/25/2019, in 21st century, adult learning, Asia, Australia, business, Canada, career development, change, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, disruption, economics, education, Europe, future, game-changing environment, global / globalization, heutagogy, higher education, India, learning, Learning from the Living [Class] Room, lifelong learning, New "Amazon.com" of Higher Education, reinvent, robotics, science, society, sociology, staying relevant, student-related, surviving, technology (general), trends, UK, United States, universities, workplace, by Daniel Christian

Towards a Reskilling Revolution: Industry-Led Action for the Future of Work — from weforum.org

As the Fourth Industrial Revolution impacts skills, tasks and jobs, there is growing concern that both job displacement and talent shortages will impact business dynamism and societal cohesion. A proactive and strategic effort is needed on the part of all relevant stakeholders to manage reskilling and upskilling to mitigate against both job losses and talent shortages.

Through the Preparing for the Future of Work project, the World Economic Forum provides a platform for designing and implementing intra-industry collaboration on the future of work, working closely with the public sector, unions and educators. The output of the project’s first phase of work, Towards a Reskilling Revolution: A Future of Jobs for All, highlighted an innovative method to identify viable and desirable job transition pathways for disrupted workers. This second report, Towards a Reskilling Revolution: Industry-Led Action for the Future of Work extends our previous research to assess the business case for reskilling and establish its magnitude for different stakeholders. It also outlines a roadmap for selected industries to address specific challenges and opportunities related to the transformation of their workforce.

See the PDF file / report here.

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on [Hartmans]

On 01/23/2019, in 21st century, 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, Bring your own device (BYOD), business, Canvas - and other Instructure-related items, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, computer science, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, education technology, emerging technologies, experimentation, future, game-changing environment, global / globalization, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning spaces, lifelong learning, microlearning, mobile learning, Natural Language Processing (NLP), Near Field Communication (NFC), New "Amazon.com" of Higher Education, personalized/customized learning, platforms, productivity / tips and tricks, smart classrooms, smart/connected TV, society, technologies for your home, tools, training / L&D, trends, United States, using teams, vendors, vision/possibilities, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on — from businessinsider.com by Avery Hartmans

Summary (emphasis DSC):

Amazon’s vice president of Alexa, Steve Rabuchin, has confirmed that yes, there really are 10,000 Amazon employees working on Alexa and the Echo.
Those employees are focused on things like machine learning and making Alexa more knowledgeable.
Some employees are working on giving Alexa a personality, too.

From DSC:
How might this trend impact learning spaces? For example, I am interested in using voice to intuitively “drive” smart classroom control systems:

“Alexa, turn on the projector”
“Alexa, dim the lights by 50%”
“Alexa, open Canvas and launch my Constitutional Law I class”

AI fail: Japan’s Henn-na Hotel dumps ‘annoying’ robot staff, hires humans [Ryall]

On 01/21/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Asia, business, future, game-changing environment, robotics, society, tools, workplace, by Daniel Christian

AI fail: Japan’s Henn-na Hotel dumps ‘annoying’ robot staff, hires humans — from scmp.com by Julian Ryall
Dinosaur receptionists are a thing of the past as Japan’s first robot hotel concludes there “are places where they are just not needed”

Excerpt:

The hotel decided to withdraw the dinosaur and humanoid robots that staffed front desks at its properties because they were unable to respond to queries from guests about local attractions or access to airports. Humans were also on stand-by every time a guest’s passport needed to be registered.

That said, also see:

AI predictions for 2019 from Yann LeCun, Hilary Mason, Andrew Ng, and Rumman Chowdhury — from venturebeat.com by Khair Johnson

Excerpt:

In the year ahead, Chowdhury expects to see more government scrutiny and regulation of tech around the world.

“AI and the power that is wielded by the global tech giants raises a lot of questions about how to regulate the industry and the technology,” she said. “In 2019, we will have to start coming up with the answers to these questions — how do you regulate a technology when it is a multipurpose tool with context-specific outcomes? How do you create regulation that doesn’t stifle innovation or favor large companies (who can absorb the cost of compliance) over small startups? At what level do we regulate? International? National? Local?”

She also expects to see the continued evolution of AI’s role in geopolitical matters.

“This is more than a technology, it is an economy- and society-shaper. We reflect, scale, and enforce our values in this technology, and our industry needs to be less naive about the implications of what we build and how we build it,” she said. For this to happen, she believes people need to move beyond the idea common in the AI industry that if we don’t build it, China will, as if creation alone is where power lies.

“We hold the responsibility of recreating the world in a way that is more just, more fair, and more equitable while we have the rare opportunity to do so. This moment in time is fleeting; let’s not squander it.”

Gartner survey shows 37% of organizations have implemented AI in some form [gartner.com]

On 01/21/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, computer science, corporate / business world, corporate universities / corporate training, emerging technologies, pace of change, platforms, programming, workplace, by Daniel Christian

Gartner survey shows 37% of organizations have implemented AI in some form — from gartner.com
Despite talent shortages, the percentage of enterprises employing AI grew 270% over the past four years

Excerpt:

The number of enterprises implementing artificial intelligence (AI) grew 270 percent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organizations across all industries use AI in a variety of applications, but struggle with acute talent shortages.

The deployment of AI has tripled in the past year — rising from 25 percent in 2018 to 37 percent today. The reasons for this big jump is that AI capabilities have matured significantly and thus enterprises are more willing to implement the technology. “We still remain far from general AI that can wholly take over complex tasks, but we have now entered the realm of AI-augmented work and decision science — what we call ‘augmented intelligence,’” Mr. Howard added.

Key Findings from the “2019 CIO Survey: CIOs Have Awoken to the Importance of AI”

The percentage of enterprises deploying artificial intelligence (AI) has tripled in the past year.
CIOs picked AI as the top game-changer technology.
Enterprises use AI in a wide variety of applications.
AI suffers from acute talent shortages.

Logo Design Guide: 7 Tips Moving into 2019 [customlogocases.com]

On 01/18/2019, in business, design, graphics, professional development, tools, by Daniel Christian

Logo Design Guide: 7 Tips Moving into 2019 — from customlogocases.com with thanks to Anna Carter for this item

Excerpt:

A logo communicates a brand’s personality and identity in a visual format.

Often, first impressions about businesses and products are based upon logo artwork alone.

For that reason, it’s crucial that you get your design right first time.

Expert logo design requires a mixture of creative design skills, sound knowledge of theory and scrupulous application.

True mastery of can take years of time and patience.

So how can you make your brand stand out amongst a sea of skillfully designed logos? Read on to find out.

From DSC:
Below is a graphic from an article by Jane Hart that’s entitled, “A seamless working and learning environment“- to me, it’s another good example/graphic of a learning ecosystem. This one happens to belong to an organization, but each of us has our own learning ecosystem as well.

Training the workforce of the future [Bauman]

On 01/11/2019, in 21st century, 3D, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, cloud-based computing / apps / other cloud-related, colleges, community colleges, content development, aggregation, repositories, corporate / business world, curriculum, dangers of the status quo, data related items, education, education reform, emerging technologies, engineering, faculty, future, future of higher education, game-changing environment, heutagogy, higher education, ideas, internet, law schools, lifelong learning, mathematics, professional development, reinvent, robotics, science, society, staying relevant, STEAM-related, student-related, surviving, technology (general), training / L&D, trends, UK, United States, universities, Virtual Reality (VR) / worlds / learning, wearables, workplace, XR - extended reality, youth, by Daniel Christian

Training the workforce of the future: Education in America will need to adapt to prepare students for the next generation of jobs – including ‘data trash engineer’ and ‘head of machine personality design’ –– from dailymail.co.uk by Valerie Bauman

Excerpts:

Careers that used to safely dodge the high-tech bullet will soon require at least a basic grasp of things like web design, computer programming and robotics – presenting a new challenge for colleges and universities
A projected 85 percent of the jobs that today’s college students will have in 2030 haven’t been invented yet
The coming high-tech changes are expected to touch a wider variety of career paths than ever before
Many experts say American universities aren’t ready for the change because the high-tech skills most workers will need are currently focused just on people specializing in science, technology, engineering and math

.

Learning Ecosystems

Accenture Technology Vision 2019: The post-digital era is upon us

Logo Design Guide: 7 Tips Moving into 2019 [customlogocases.com]

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