Your next doctor’s appointment might be with an AI — from technologyreview.com by Douglas Heaven
A new wave of chatbots are replacing physicians and providing frontline medical advice—but are they as good as the real thing?

Excerpt:

The idea is to make seeking advice about a medical condition as simple as Googling your symptoms, but with many more benefits. Unlike self-diagnosis online, these apps lead you through a clinical-grade triage process—they’ll tell you if your symptoms need urgent attention or if you can treat yourself with bed rest and ibuprofen instead. The tech is built on a grab bag of AI techniques: language processing to allow users to describe their symptoms in a casual way, expert systems to mine huge medical databases, machine learning to string together correlations between symptom and condition.

Babylon Health, a London-based digital-first health-care provider, has a mission statement it likes to share in a big, bold font: to put an accessible and affordable health service in the hands of every person on earth. The best way to do this, says the company’s founder, Ali Parsa, is to stop people from needing to see a doctor.

Not everyone is happy about all this. For a start, there are safety concerns. Parsa compares what Babylon does with your medical data to what Facebook does with your social activities—amassing information, building links, drawing on what it knows about you to prompt some action. Suggesting you make a new friend won’t kill you if it’s a bad recommendation, but the stakes are a lot higher for a medical app.

 

 

Also see:

 

 

An open letter to Microsoft and Google’s Partnership on AI — from wired.com by Gerd Leonhard
In a world where machines may have an IQ of 50,000, what will happen to the values and ethics that underpin privacy and free will?

Excerpt:

This open letter is my modest contribution to the unfolding of this new partnership. Data is the new oil – which now makes your companies the most powerful entities on the globe, way beyond oil companies and banks. The rise of ‘AI everywhere’ is certain to only accelerate this trend. Yet unlike the giants of the fossil-fuel era, there is little oversight on what exactly you can and will do with this new data-oil, and what rules you’ll need to follow once you have built that AI-in-the-sky. There appears to be very little public stewardship, while accepting responsibility for the consequences of your inventions is rather slow in surfacing.

 

In a world where machines may have an IQ of 50,000 and the Internet of Things may encompass 500 billion devices, what will happen with those important social contracts, values and ethics that underpin crucial issues such as privacy, anonymity and free will?

 

 

My book identifies what I call the “Megashifts”. They are changing society at warp speed, and your organisations are in the eye of the storm: digitization, mobilisation and screenification, automation, intelligisation, disintermediation, virtualisation and robotisation, to name the most prominent. Megashifts are not simply trends or paradigm shifts, they are complete game changers transforming multiple domains simultaneously.

 

 

If the question is no longer about if technology can do something, but why…who decides this?

Gerd Leonhard

 

 

From DSC:
Though this letter was written 2 years ago back in October of 2016, the messages, reflections, and questions that Gerd puts on the table are very much still relevant today.  The leaders of these powerful companies have enormous power — power to do good, or to do evil. Power to help or power to hurt. Power to be a positive force for societies throughout the globe and to help create dreams, or power to create dystopian societies while developing a future filled with nightmares. The state of the human heart is extremely key here — though many will hate me saying that. But it’s true. At the end of the day, we need to very much care about — and be extremely aware of — the characters and values of the leaders of these powerful companies. 

 

 

Also relevant/see:

Spray-on antennas will revolutionize the Internet of Things — from networkworld.com by Patrick Nelson
Researchers at Drexel University have developed a method to spray on antennas that outperform traditional metal antennas, opening the door to faster and easier IoT deployments.

 From DSC:
Again, it’s not too hard to imagine in this arena that technologies can be used for good or for ill.

 

 

Evaluating the impact of artificial intelligence on human rights — from today.law.harvard.edu by Carolyn Schmitt
Report from Berkman Klein Center for Internet & Society provides new foundational framework for considering risks and benefits of AI on human rights

Excerpt:

From using artificial intelligence (AI) to determine credit scores to using AI to determine whether a defendant or criminal may offend again, AI-based tools are increasingly being used by people and organizations in positions of authority to make important, often life-altering decisions. But how do these instances impact human rights, such as the right to equality before the law, and the right to an education?

A new report from the Berkman Klein Center for Internet & Society (BKC) addresses this issue and weighs the positive and negative impacts of AI on human rights through six “use cases” of algorithmic decision-making systems, including criminal justice risk assessments and credit scores. Whereas many other reports and studies have focused on ethical issues of AI, the BKC report is one of the first efforts to analyze the impacts of AI through a human rights lens, and proposes a new framework for thinking about the impact of AI on human rights. The report was funded, in part, by the Digital Inclusion Lab at Global Affairs Canada.

“One of the things I liked a lot about this project and about a lot of the work we’re doing [in the Algorithms and Justice track of the Ethics and Governance of AI Initiative] is that it’s extremely current and tangible. There are a lot of far-off science fiction scenarios that we’re trying to think about, but there’s also stuff happening right now,” says Professor Christopher Bavitz, the WilmerHale Clinical Professor of Law, Managing Director of the Cyberlaw Clinic at BKC, and senior author on the report. Bavitz also leads the Algorithms and Justice track of the BKC project on the Ethics and Governance of AI Initiative, which developed this report.

 

 

Also see:

  • Morality in the Machines — from today.law.harvard.edu by Erick Trickey
    Researchers at Harvard’s Berkman Klein Center for Internet & Society are collaborating with MIT scholars to study driverless cars, social media feeds, and criminal justice algorithms, to make sure openness and ethics inform artificial intelligence.

 

 

 

Microsoft's conference room of the future

 

From DSC:
Microsoft’s conference room of the future “listens” to the conversations of the team and provides a transcript of the meeting. It also is using “artificial intelligence tools to then act on what meeting participants say. If someone says ‘I’ll follow up with you next week,’ then they’ll get a notification in Microsoft Teams, Microsoft’s Slack competitor, to actually act on that promise.”

This made me wonder about our learning spaces in the future. Will an #AI-based device/cloud-based software app — in real-time — be able to “listen” to the discussion in a classroom and present helpful resources in the smart classroom of the future (i.e., websites, online-based databases, journal articles, and more)?

Will this be a feature of a next generation learning platform as well (i.e., addressing the online-based learning realm)? Will this be a piece of an intelligent tutor or an intelligent system?

Hmmm…time will tell.

 

 


 

Also see this article out at Forbes.com entitled, “There’s Nothing Artificial About How AI Is Changing The Workplace.” 

Here is an excerpt:

The New Meeting Scribe: Artificial Intelligence

As I write this, AI has already begun to make video meetings even better. You no longer have to spend time entering codes or clicking buttons to launch a meeting. Instead, with voice-based AI, video conference users can start, join or end a meeting by simply speaking a command (think about how you interact with Alexa).

Voice-to-text transcription, another artificial intelligence feature offered by Otter Voice Meeting Notes (from AISense, a Zoom partner), Voicefox and others, can take notes during video meetings, leaving you and your team free to concentrate on what’s being said or shown. AI-based voice-to-text transcription can identify each speaker in the meeting and save you time by letting you skim the transcript, search and analyze it for certain meeting segments or words, then jump to those mentions in the script. Over 65% of respondents from the Zoom survey said they think AI will save them at least one hour a week of busy work, with many claiming it will save them one to five hours a week.

 

 

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track.  What do I mean by that? 

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more. 

 

From Robert Half’s 2019 Technology Salary Guide 

 

 

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace. 

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies. 

 

 

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

 

 

 


 

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

  1. IBM: Vice President, Data, AI & Offering Strategy, HR
  2. Kraft Heinz Senior Vice President Global HR, Performance and IT
  3. SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

 


 

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy 

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

 


 

 

Skype chats are coming to Alexa devices — from engadget.com by Richard Lawlor
Voice controlled internet calls to or from any device with Amazon’s system in it.

Excerpt:

Aside from all of the Alexa-connected hardware, there’s one more big development coming for Amazon’s technology: integration with Skype. Microsoft and Amazon said that voice and video calls via the service will come to Alexa devices (including Microsoft’s Xbox One) with calls that you can start and control just by voice.

 

 

Amazon Hardware Event 2018
From techcrunch.com

 

Echo HomePod? Amazon wants you to build your own — by Brian Heater
One of the bigger surprises at today’s big Amazon event was something the company didn’t announce. After a couple of years of speculation that the company was working on its own version of the Home…

 

 

The long list of new Alexa devices Amazon announced at its hardware event — by Everyone’s favorite trillion-dollar retailer hosted a private event today where they continued to…

 

Amazon introduces APL, a new design language for building Alexa skills for devices with screensAlong with the launch of the all-new Echo Show, the Alexa-powered device with a screen, Amazon also introduced a new design language for developers who want to build voice skills that include multimedia…

Excerpt:

Called Alexa Presentation Language, or APL, developers will be able to build voice-based apps that also include things like images, graphics, slideshows and video, and easily customize them for different device types – including not only the Echo Show, but other Alexa-enabled devices like Fire TV, Fire Tablet, and the small screen of the Alexa alarm clock, the Echo Spot.

 

From DSC:
This is a great move by Amazon — as NLP and our voices become increasingly important in how we “drive” and utilize our computing devices.

 

 

Amazon launches an Echo Wall Clock, because Alexa is gonna be everywhere — by Sarah Perez

 

 

Amazon’s new Echo lineup targets Google, Apple and Sonos — from engadget.com by Nicole Lee
Alexa, dominate the industry.

The business plan from here is clear: Companies pay a premium to be activated when users pose questions related to their products and services. “How do you cook an egg?” could pull up a Food Network tutorial; “How far is Morocco?” could enable the Expedia app.
Also see how Alexa might be a key piece of smart classrooms in the future:
 

‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace — from nytimes.com by Steve Lohr

Excerpt:

There is no shortage of predictions about how artificial intelligence is going to reshape where, how and if people work in the future.

But the grand work-changing projects of A.I., like self-driving cars and humanoid robots, are not yet commercial products. A more humble version of the technology, instead, is making its presence felt in a less glamorous place: the back office.

New software is automating mundane office tasks in operations like accounting, billing, payments and customer service. The programs can scan documents, enter numbers into spreadsheets, check the accuracy of customer records and make payments with a few automated computer keystrokes.

The technology is still in its infancy, but it will get better, learning as it goes. So far, often in pilot projects focused on menial tasks, artificial intelligence is freeing workers from drudgery far more often than it is eliminating jobs.

 

 

AI for Virtual Medical Assistants – 4 Current Applications — from techemergence.com by Kumba Sennaar

Excerpt:

In an effort to reduce the administrative burden of medical transcription and clinical documentation, researchers are developing AI-driven virtual assistants for the healthcare industry.

This article will set out to determine the answers to the following questions:

  • What types of AI applications are emerging to improve management of administrative tasks, such as logging medical information and appointment notes, in the medical environment?
  • How is the healthcare market implementing these AI applications?

 

Amazon’s Facial Recognition Wrongly Identifies 28 Lawmakers, A.C.L.U. Says — from nytimes.com by Natasha Singer

Excerpt:

In the test, the Amazon technology incorrectly matched 28 members of Congress with people who had been arrested, amounting to a 5 percent error rate among legislators.

The test disproportionally misidentified African-American and Latino members of Congress as the people in mug shots.

“This test confirms that facial recognition is flawed, biased and dangerous,” said Jacob Snow, a technology and civil liberties lawyer with the A.C.L.U. of Northern California.

On Thursday afternoon, three of the misidentified legislators — Senator Edward J. Markey of Massachusetts, Representative Luis V. Gutiérrez of Illinois and Representative Mark DeSaulnier of California, all Democrats — followed up with a letter to Jeff Bezos, the chief executive of Amazon, saying there are “serious questions regarding whether Amazon should be selling its technology to law enforcement at this time.”

 

Back from January:

 

 

 

Andrew Ng is probably teaching more students than anyone else on the planet. (Without a university involved.) — from edsurge.com by Jeff Young

Excerpt:

One selling point of MOOCs (massive online open courses) has been that students can access courses from the world’s most famous universities. The assumption—especially in the marketing messages from major providers like Coursera and edX—is that the winners of traditional higher education will also end up the winners in the world of online courses.

But that isn’t always happening.

In fact, three of the 10 most popular courses on Coursera aren’t produced by a college or university at all, but by a company. That company—called Deeplearning.ai—is a unique provider of higher education. It is essentially built on the reputation of its founder, Andrew Ng, who teaches all five of the courses it offers so far.

Ng is seen as one of the leading figures in artificial intelligence, having founded and directed the Google Brain project and served as the chief scientist at the Chinese search giant Baidu, as well as having directed the artificial intelligence laboratory at Stanford University. He also happens to be the co-founder of Coursera itself, and it was his Stanford course on machine learning that helped launch the MOOC craze in the first place.

In fact, Ng’s original Stanford MOOC remains the most popular course offered by Coursera. Since the course began in 2012, it has drawn more than 1.7 million enrollments. (It now runs on demand, so people can sign up anytime.) And his new series of courses through Deeplearning.ai, which kicked off last year, have already exceeded 250,000 signups. Even allowing for the famously low completion rates of MOOCs, it still means that hundreds of thousands of people have sat through lecture videos by Ng.

 

 

 

 

 

 

 

Below are some excerpted slides from her presentation…

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Also see:

  • 20 important takeaways for learning world from Mary Meeker’s brilliant tech trends – from donaldclarkplanb.blogspot.com by Donald Clark
    Excerpt:
    Mary Meeker’s slide deck has a reputation of being the Delphic Oracle of tech. But, at 294 slides it’s a lot to take in. Don’t worry, I’ve been through them all. It has tons on economic stuff that is of marginal interest to education and training but there’s plenty to to get our teeth into. We’re not immune to tech trends, indeed we tend to follow in lock-step, just a bit later than everyone else. Among the data are lots of fascinating insights that point the way forward in terms of what we’re likely to be doing over the next decade. So here’s a really quick, top-end summary for folk in the learning game.

 

“Educational content usage online is ramping fast” with over 1 billion daily educational videos watched. There is evidence that use of the Internet for informal and formal learning is taking off.

 

 

 

 

 

 

10 Big Takeaways From Mary Meeker’s Widely-Read Internet Report — from fortune.com by  Leena Rao

 

 

 

 

Creating continuous, frictionless learning with new technologies — from clomedia.com by Karen Hebert-Maccaro
Point-of-need and on-the-job learning experiences are about to get a lot more creative.

Excerpt:

Technology has conditioned workers to expect quick and easy experiences — from Google searches to help from voice assistants — so they can get the answers they need and get back to work. While the concept of “on-demand” learning is not new, it’s been historically tough to deliver, and though most learning and development departments have linear e-learning modules or traditional classroom experiences, today’s learners are seeking more performance-adjacent, “point-of-need” models that fit into their busy, fast-paced work environments.

Enter emerging technologies. Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work. What’s more, these technologies are emerging at a consumer-level, meaning HR’s lift in implementing them into L&D may not be substantial. Consider the technologies we already use regularly — voice assistants like Alexa, Siri and Google Assistant may be available in 55 percent of homes by 2022, providing instant, seamless access to information we need on the spot. While asking a home assistant for the weather, the best time to leave the house to beat traffic or what movies are playing at a local theater might not seem to have much application in the workplace, this nonlinear, point-of-need interaction is already playing out across learning platforms.

 

Artificial intelligence, voice interfaces and augmented reality, when applied correctly, have the potential to radically change the nature of how we learn at work.

 

 

The rise of newsroom smart machines: Optimizing workflow with artificial intelligence — from mediablog.prnewswire.com by Julian Dossett

Excerpts:

As computer algorithms become more advanced, artificial intelligence (AI) increasingly has grown prominent in the workplace.  Top news organizations now use AI for a variety of newsroom tasks.

But current AI systems largely are still dependent on humans to function correctly, and the most pressing concern is understanding how to correctly operate these systems as they continue to thrive in a variety of media-related industries.

So, while [Machine Learning] systems soon will become ubiquitous in many professions, they won’t replace the professionals working in those fields for some time — rather, they will become an advanced tool that will aid in decision making. This is not to say that AI will never endanger human jobs. Automation always will find a way.

 

 

 
AI and Chatbots in Education: What Does The FutureHold? — from chatbotsmagazine.com by Robin Singh

From DSC:
While I don’t find this  article to be exemplary, I post this one mainly to encourage innovative thinking about how we might use some of these technologies in our future learning ecosystems. 

 

 

 

 

Welcome to Law2020: Artificial Intelligence and the Legal Profession — from abovethelaw.com by David Lat and Brian Dalton
What do AI, machine learning, and other cutting-edge technologies mean for lawyers and the legal world?

Excerpt:

Artificial intelligence has been declared “[t]he most important general-purpose technology of our era.” It should come as no surprise to learn that AI is transforming the legal profession, just as it is changing so many other fields of endeavor.

What do AI, machine learning, and other cutting-edge technologies mean for lawyers and the legal world? Will AI automate the work of attorneys — or will it instead augment, helping lawyers to work more efficiently, effectively, and ethically?

 

 

 

 

How artificial intelligence is transforming the world — from brookings.edu by Darrell M. West and John R. Allen

Summary

Artificial intelligence (AI) is a wide-ranging tool that enables people to rethink how we integrate information, analyze data, and use the resulting insights to improve decision making—and already it is transforming every walk of life. In this report, Darrell West and John Allen discuss AI’s application across a variety of sectors, address issues in its development, and offer recommendations for getting the most out of AI while still protecting important human values.

Table of Contents

I. Qualities of artificial intelligence
II. Applications in diverse sectors
III. Policy, regulatory, and ethical issues
IV. Recommendations
V. Conclusion


In order to maximize AI benefits, we recommend nine steps for going forward:

  • Encourage greater data access for researchers without compromising users’ personal privacy,
  • invest more government funding in unclassified AI research,
  • promote new models of digital education and AI workforce development so employees have the skills needed in the 21st-century economy,
  • create a federal AI advisory committee to make policy recommendations,
  • engage with state and local officials so they enact effective policies,
  • regulate broad AI principles rather than specific algorithms,
  • take bias complaints seriously so AI does not replicate historic injustice, unfairness, or discrimination in data or algorithms,
  • maintain mechanisms for human oversight and control, and
  • penalize malicious AI behavior and promote cybersecurity.

 

 

Seven Artificial Intelligence Advances Expected This Year  — from forbes.com

Excerpt:

Artificial intelligence (AI) has had a variety of targeted uses in the past several years, including self-driving cars. Recently, California changed the law that required driverless cars to have a safety driver. Now that AI is getting better and able to work more independently, what’s next?

 

 

Google Cofounder Sergey Brin Warns of AI’s Dark Side — from wired.com by Tom Simonite

Excerpt (emphasis DSC):

When Google was founded in 1998, Brin writes, the machine learning technique known as artificial neural networks, invented in the 1940s and loosely inspired by studies of the brain, was “a forgotten footnote in computer science.” Today the method is the engine of the recent surge in excitement and investment around artificial intelligence. The letter unspools a partial list of where Alphabet uses neural networks, for tasks such as enabling self-driving cars to recognize objects, translating languages, adding captions to YouTube videos, diagnosing eye disease, and even creating better neural networks.

As you might expect, Brin expects Alphabet and others to find more uses for AI. But he also acknowledges that the technology brings possible downsides. “Such powerful tools also bring with them new questions and responsibilities,” he writes. AI tools might change the nature and number of jobs, or be used to manipulate people, Brin says—a line that may prompt readers to think of concerns around political manipulation on Facebook. Safety worries range from “fears of sci-fi style sentience to the more near-term questions such as validating the performance of self-driving cars,” Brin writes.

 

“The new spring in artificial intelligence is the most significant development in computing in my lifetime,” Brin writes—no small statement from a man whose company has already wrought great changes in how people and businesses use computers.

 

 

 

 

An AI Bot for the Teacher — with thanks to Karthik Reddy for this resource

Artificial intelligence is the stuff of science fiction – if you are old enough, you will remember those Terminator movies a good few years ago, where mankind was systematically being wiped out by computers.

The truth is that AI, though not quite at Terminator level yet, is already a fact and something that most of us have encountered already. If you have ever used the virtual assistant on your phone or the Ask Google feature, you have used AI.

Some companies are using it as part of their sales and marketing strategies. An interesting example is Lowe’s Home Improvement that, instead of chatbots, uses actual robots into their physical stores. These robots are capable of helping customers locate products that they’re interested in, taking a lot of the guesswork out of the entire shopping experience.

Of course, there are a lot of different potential applications for AI that are very interesting. Imagine an AI teaching assistant, for example. They could help grade papers, fact check and assist with lesson planning, etc., all to make our harassed teachers’ lives a little easier.

Chatbots could be programmed as tutors to help kids better understand core topics if they are struggling with them, ensuring that they don’t hold the rest of the class up. And, for kids who have a real affinity with the subject, help them learn more about what they are interested in.

It could also help enhance long distance training.  Imagine if your students could get instant answers to basic questions through a simple chatbot. Sure, if they were still not getting it, they would come through to you – the chatbot cannot replace a real, live, teacher after all. But it could save you a lot of time and frustration.

Here, of course, we have only skimmed the surface of what artificial intelligence is capable of. Why not look through this infographic to see how different brands have been using this tech, and see what possible applications of it we might expect.

 

Brands that use AI to enhance marketing (infographic) 2018
From 16best.net with thanks to Karthik Reddy for this resource

 

 

 

Per Catie Chase from BestColleges.com:

As you know, online education is rapidly expanding. At BestColleges.com we believe it’s important to evaluate the latest trends in distance education and measure the impact to both students and academic institutions. This is an industry that evolves quickly and these results offer relevant, current insights we are excited to learn from and share with the online learning community.

To keep up with these trends, we surveyed 1,800 online students and university administrators and published two reports based on our findings:

  • 2018 Online Education Trends Report – Synthesizing all of the data we gathered in our study, this academic report provides a holistic look at the current state of online education and offers predictions for where it’s headed.
  • The Student’s Guide to Online Education – Most students we spoke with wished they’d known more about online education and how to choose a quality online program prior to enrolling. We built this guide as a launching point for prospective students to gain that knowledge and make informed decisions on their education.

 

In an effort to develop a broader understanding of how common perceptions of online education are changing, we added several questions for both students and school administrators to the study this year. A majority of students (79%) felt that online learning is either “better than” or “equal to” on-campus learning. They felt their employers (61%), future employers (61%), and the general public (58%) also had a similarly positive perception of online learning.

 

 

From DSC:
It is highly likely that in the very near future, the question won’t even be asked anymore what employers think of online-based learning and whether they will hire someone that’s taken a significant portion of their coursework online. They won’t have a choice. This is especially true if and when more advanced technologies and capabilities get further baked into online-based learning — i.e., truly personalized/customized learning (which most faculty members — including myself — and teachers can’t deliver), virtual reality, artificial intelligence, chatbots, personal digital assistants, Natural Language Processing (NLP), and more. 

The better question could become:

To what extent will campus-based learning be impacted when truly personalized/customized learning is offered via online-based means?

My guess?  There will continue to be a significant amount of people who want to learn in a physical campus-based setting — and that’s great! But the growth of online learning will grow even more (a lot more) if truly personalized learning occurs via online-based means.

 


 

99% of administrators found that demand for online education has increased or stayed the same over the past few years. Almost 40% of respondents plan to increase their online program budgets in the next year.

 


 

This year, 34% of schools reported that their online students are younger than in previous years, falling into the “traditional” college age range of 18-25, and even younger as high school students take college courses before graduating. Several schools noted that recent high school graduates are entering the workforce while also pursuing a college education.

 


 

 

From DSC:
Check out the 2 items below regarding the use of voice as it pertains to using virtual assistants: 1 involves healthcare and the other involves education (Canvas).


1) Using Alexa to go get information from Canvas:

“Alexa Ask Canvas…”

Example questions as a student:

  • What grades am I getting in my courses?
  • What am I missing?

Example question as a teacher:

  • How many submissions do I need to grade?

See the section on asking Alexa questions…roughly between http://www.youtube.com/watch?v=e-30ixK63zE &t=38m18s through http://www.youtube.com/watch?v=e-30ixK63zE &t=46m42s

 

 

 

 


 

2) Why voice assistants are gaining traction in healthcare — from samsungnext.com by Pragati Verma

Excerpt (emphasis DSC):

The majority of intelligent voice assistant platforms today are built around smart speakers, such as the Amazon Echo and Google Home. But that might change soon, as several specialized devices focused on the health market are slated to be released this year.

One example is ElliQ, an elder care assistant robot from Samsung NEXT portfolio company Intuition Robotics. Powered by AI cognitive technology, it encourages an active and engaged lifestyle. Aimed at older adults aging in place, it can recognizing their activity level and suggest activities, while also making it easier to connect with loved ones.

Pillo is an example of another such device. It is a robot that combines machine learning, facial recognition, video conferencing, and automation to work as a personal health assistant. It can dispense vitamins and medication, answer health and wellness questions in a conversational manner, securely sync with a smartphone and wearables, and allow users to video conference with health care professionals.

“It is much more than a smart speaker. It is HIPAA compliant and it recognizes the user; acknowledges them and delivers care plans,” said Rogers, whose company created the voice interface for the platform.

Orbita is now working with toSense’s remote monitoring necklace to track vitals and cardiac fluids as a way to help physicians monitor patients remotely. Many more seem to be on their way.

“Be prepared for several more devices like these to hit the market soon,” Rogers predicted.

 

 


From DSC:

I see the piece about Canvas and Alexa as a great example of where a piece of our future learning ecosystems are heading towards — in fact, it’s been a piece of my Learning from the Living [Class] Room vision for a while now. The use of voice recognition/NLP is only picking up steam; look for more of this kind of functionality in the future. 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 


 

 

 

 

 

Predictions 2018: Technology, Media, and Telecommunications –from deloitte.com

The technology, media and entertainment, and telecommunications ecosystem remains as fascinating as ever in 2018. Will augmented reality become mainstream? How will machine learning affect the enterprise? What’s the future of the smartphone? Deloitte Global invites you to read the latest Predictions report, designed to provide insight into transformation and growth opportunities over the next one to five years.

 

 

 

 

 
© 2025 | Daniel Christian