Code-Dependent: Pros and Cons of the Algorithm Age — from pewinternet.org by Lee Rainie and Janna Anderson
Algorithms are aimed at optimizing everything. They can save lives, make things easier and conquer chaos. Still, experts worry they can also put too much control in the hands of corporations and governments, perpetuate bias, create filter bubbles, cut choices, creativity and serendipity, and could result in greater unemployment

Excerpt:

Algorithms are instructions for solving a problem or completing a task. Recipes are algorithms, as are math equations. Computer code is algorithmic. The internet runs on algorithms and all online searching is accomplished through them. Email knows where to go thanks to algorithms. Smartphone apps are nothing but algorithms. Computer and video games are algorithmic storytelling. Online dating and book-recommendation and travel websites would not function without algorithms. GPS mapping systems get people from point A to point B via algorithms. Artificial intelligence (AI) is naught but algorithms. The material people see on social media is brought to them by algorithms. In fact, everything people see and do on the web is a product of algorithms. Every time someone sorts a column in a spreadsheet, algorithms are at play, and most financial transactions today are accomplished by algorithms. Algorithms help gadgets respond to voice commands, recognize faces, sort photos and build and drive cars. Hacking, cyberattacks and cryptographic code-breaking exploit algorithms. Self-learning and self-programming algorithms are now emerging, so it is possible that in the future algorithms will write many if not most algorithms.

Algorithms are often elegant and incredibly useful tools used to accomplish tasks. They are mostly invisible aids, augmenting human lives in increasingly incredible ways. However, sometimes the application of algorithms created with good intentions leads to unintended consequences. Recent news items tie to these concerns…

 

The use of algorithms is spreading as massive amounts of data are being created, captured and analyzed by businesses and governments. Some are calling this the Age of Algorithms and predicting that the future of algorithms is tied to machine learning and deep learning that will get better and better at an ever-faster pace.

 

 

 

 

 

 

Your Next Personal Robot Could Be Professor Einstein

 

 

 

From DSC:
By the way, I’m not posting this to suggest that professors/teachers/trainers/etc. are going away due to AI-based technologies.  Humans like to learn with other humans (and we are decades away from a general AI anyway).

That said, I do think there’s a place for technologies to be used as beneficial tools. In this case, such an AI-backed robot could help with some of the heavy lifting of learning about a new subject or topic. This interesting piece — currently out at Kickstarter — is a good example of the combination of a variety of technologies such as AI/speech recognition/natural language processing (NLP), robotics, and other technologies.

Notice that you can download more interactive apps from the cloud with Professor Einstein. In other words, this is like a platform. (Along these lines…developers gave Alexa 4000 new skills last quarterAmazon is creating a platform as well.)

Bottom line: AI needs to be on our radars.

 

 

 

Excerpt from Amazon fumbles earnings amidst high expectations (emphasis DSC):

Aside from AWS, Amazon Alexa-enabled devices were the top-selling products across all categories on Amazon.com throughout the holiday season and the company is reporting that Echo family sales are up over 9x compared to last season. Amazon aims to brand Alexa as a platform, something that has helped the product to gain capabilities faster than its competition. Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter.

 

 

 

 

 

Alexa got 4,000 new skills in just the last quarter!

From DSC:
What are the teaching & learning ramifications of this?

By the way, I’m not saying for professors, teachers, & trainers to run for the hills (i.e., that they’ll be replaced by AI-based tools). But rather, I would like to suggest that we not only put this type of thing on our radars, but we should begin to actively experiment with such technologies to see if they might be able to help us do some heavy lifting for students learning about new topics.

 

 

A world without work — by Derek Thompson; The Atlantic — from July 2015

Excerpts:

Youngstown, U.S.A.
The end of work is still just a futuristic concept for most of the United States, but it is something like a moment in history for Youngstown, Ohio, one its residents can cite with precision: September 19, 1977.

For much of the 20th century, Youngstown’s steel mills delivered such great prosperity that the city was a model of the American dream, boasting a median income and a homeownership rate that were among the nation’s highest. But as manufacturing shifted abroad after World War  II, Youngstown steel suffered, and on that gray September afternoon in 1977, Youngstown Sheet and Tube announced the shuttering of its Campbell Works mill. Within five years, the city lost 50,000 jobs and $1.3 billion in manufacturing wages. The effect was so severe that a term was coined to describe the fallout: regional depression.

Youngstown was transformed not only by an economic disruption but also by a psychological and cultural breakdown. Depression, spousal abuse, and suicide all became much more prevalent; the caseload of the area’s mental-health center tripled within a decade. The city built four prisons in the mid-1990s—a rare growth industry. One of the few downtown construction projects of that period was a museum dedicated to the defunct steel industry.

“Youngstown’s story is America’s story, because it shows that when jobs go away, the cultural cohesion of a place is destroyed”…

“The cultural breakdown matters even more than the economic breakdown.”

But even leaving aside questions of how to distribute that wealth, the widespread disappearance of work would usher in a social transformation unlike any we’ve seen.

What may be looming is something different: an era of technological unemployment, in which computer scientists and software engineers essentially invent us out of work, and the total number of jobs declines steadily and permanently.

After 300 years of people crying wolf, there are now three broad reasons to take seriously the argument that the beast is at the door: the ongoing triumph of capital over labor, the quiet demise of the working man, and the impressive dexterity of information technology.

The paradox of work is that many people hate their jobs, but they are considerably more miserable doing nothing.

Most people want to work, and are miserable when they cannot. The ills of unemployment go well beyond the loss of income; people who lose their job are more likely to suffer from mental and physical ailments. “There is a loss of status, a general malaise and demoralization, which appears somatically or psychologically or both”…

Research has shown that it is harder to recover from a long bout of joblessness than from losing a loved one or suffering a life-altering injury.

Most people do need to achieve things through, yes, work to feel a lasting sense of purpose.

When an entire area, like Youngstown, suffers from high and prolonged unemployment, problems caused by unemployment move beyond the personal sphere; widespread joblessness shatters neighborhoods and leaches away their civic spirit.

What’s more, although a universal income might replace lost wages, it would do little to preserve the social benefits of work.

“I can’t stress this enough: this isn’t just about economics; it’s psychological”…

 

 

The paradox of work is that many people hate their jobs, but they are considerably more miserable doing nothing.

 

 

From DSC:
Though I’m not saying Thompson is necessarily asserting this in his article, I don’t see a world without work as a dream. In fact, as the quote immediately before this paragraph alludes to, I think that most people would not like a life that is devoid of all work. I think work is where we can serve others, find purpose and meaning for our lives, seek to be instruments of making the world a better place, and attempt to design/create something that’s excellent.  We may miss the mark often (I know I do), but we keep trying.

 

 

 

A massive AI partnership is tapping civil rights and economic experts to keep AI safe — from qz.com by Dave Gershgorn

Excerpt:

When the Partnership on Artificial Intelligence to Benefit People and Society was announced in September, it was with the stated goal of educating the public on artificial intelligence, studying AI’s potential impact on the world, and establishing industry best practices. Now, how those goals will actually be achieved is becoming clearer.

This week, the Partnership brought on new members that include representatives from the American Civil Liberties Union, the MacArthur Foundation, OpenAI, the Association for the Advancement of Artificial Intelligence, Arizona State University, and the University of California, Berkeley.

The organizations themselves are not officially affiliated yet—that process is still underway—but the Partnership’s board selected these candidates based on their expertise in civil rights, economics, and open research, according to interim co-chair Eric Horvitz, who is also director of Microsoft Research. The Partnership also added Apple as a “founding member,” putting the tech giant in good company: Amazon, Microsoft, IBM, Google, and Facebook are already on board.

 

 


Also relevant/see:

Building Public Policy To Address Artificial Intelligence’s Impact — from blogs.wsj.com by Irving Wladawsky-Berger

Excerpt:

Artificial intelligence may be at a tipping point, but it’s not immune to backlash from users in the event of system mistakes or a failure to meet heightened expectations. As AI becomes increasingly used for more critical tasks, care needs to be taken by proponents to avoid unfulfilled promises as well as efforts that appear to discriminate against certain segments of society.

Two years ago, Stanford University launched the One Hundred Year Study of AI to address “how the effects of artificial intelligence will ripple through every aspect of how people work, live and play.” One of its key missions is to convene a Study Panel of experts every five years to assess the then current state of the field, as well as to explore both the technical advances and societal challenges over the next 10 to 15 years.

The first such Study Panel recently published Artificial Intelligence and Life in 2030, a report that examined the likely impact of AI on a typical North American city by the year 2030.

 

 

Per X Media Lab:

The authoritative CB Insights lists imminent Future Tech Trends: customized babies; personalized foods; robotic companions; 3D printed housing; solar roads; ephemeral retail; enhanced workers; lab-engineered luxury; botroots movements; microbe-made chemicals; neuro-prosthetics; instant expertise; AI ghosts. You can download the whole outstanding report here (125 pgs).

 

From DSC:
Though I’m generally pro-technology, there are several items in here which support the need for all members of society to be informed and have some input into if and how these technologies should be used. Prime example: Customized babies.  The report discusses the genetic modification of babies: “In the future, we will choose the traits for our babies.” Veeeeery slippery ground here.

 

Below are some example screenshots:

 

 

 

 

 

 

 

 

 

Also see:

CBInsights — Innovation Summit

  • The New User Interface: The Challenge and Opportunities that Chatbots, Voice Interfaces and Smart Devices Present
  • Fusing the physical, digital and biological: AI’s transformation of healthcare
  • How predictive algorithms and AI will rule financial services
  • Autonomous Everything: How Connected Vehicles Will Change Mobility and Which Companies Will Own this Future
  • The Next Industrial Age: The New Revenue Sources that the Industrial Internet of Things Unlocks
  • The AI-100: 100 Artificial Intelligence Startups That You Better Know
  • Autonomous Everything: How Connected Vehicles Will Change Mobility and Which Companies Will Own this Future

 

 

 

The Periodic Table of AI — from ai.xprize.org by Kris Hammond

Excerpts:

This is an invitation to collaborate.  In particular, it is an invitation to collaborate in framing how we look at and develop machine intelligence. Even more specifically, it is an invitation to collaborate in the construction of a Periodic Table of AI.

Let’s be honest. Thinking about Artificial Intelligence has proven to be difficult for us.  We argue constantly about what is and is not AI.  We certainly cannot agree on how to test for it.  We have difficultly deciding what technologies should be included within it.  And we struggle with how to evaluate it.

Even so, we are looking at a future in which intelligent technologies are becoming commonplace.

With that in mind, we propose an approach to viewing machine intelligence from the perspective of its functional components. Rather than argue about the technologies behind them, the focus should be on the functional elements that make up intelligence.  By stepping away from how these elements are implemented, we can talk about what they are and their roles within larger systems.

 

 

Also see this article, which contains the graphic below:

 

 

 

From DSC:
These graphics are helpful to me, as they increase my understanding of some of the complexities involved within the realm of artificial intelligence.

 

 

 


Also relevant/see:

 

 

 
 

Chatbots: The next big thing — from dw.com
Excerpt:

More and more European developers are discovering the potential of chatbots. These mini-programs interact automatically with users and could be particularly useful in areas like online shopping and news delivery. The potential of chatbots is diverse. These tiny programs can do everything from recognizing customers’ tastes to relaying the latest weather forecast. Berlin start-up Spectrm is currently devising bots that deliver customized news. Users can contact the bot via Facebook Messenger, and receive updates on topics that interest them within just a few seconds.

 

 

MyPrivateTutor releases chatbot for finding tutors — from digitaljournal.com
MyPrivateTutor, based in Kolkata, matches tutors to students using proprietary machine learning algorithms

Excerpt:

Using artificial intelligence, the chatbot helps us reach a wider segment of users who are still not comfortable navigating websites and apps but are quite savvy with messaging apps”, said Sandip Kar, co-founder & CEO of MyPrivateTutor (www.myprivatetutor.com), an online marketplace for tutors, has released a chatbot for helping students and parents find tutors, trainers, coaching classes and training institutes near them.

 

 

Story idea: Covering the world of chatbots — from businessjournalism.org by Susan Johnston Taylor

Excerpt:

Chatbots, computer programs designed to converse with humans, can perform all sorts of activities. They can help users book a vacation, order a pizza, negotiate with Comcast or even communicate with POTUS. Instead of calling or emailing a representative at the company, consumers chat with a robot that uses artificial intelligence to simulate natural conversation. A growing number of startups and more established companies now use them to interact with users via Facebook Messenger, SMS, chat-specific apps such as Kik or the company’s own site.

To cover this emerging business story, reporters can seek out companies in their area that use chatbots, or find local tech firms that are building them. Local universities may have professors or other experts available who can provide big-picture context, too. (Expertise Finder can help you identify professors and their specific areas of study.)

 

 

How chatbots are addressing summer melt for colleges — from ecampusnews.com

Excerpt:

AdmitHub, an edtech startup which builds conversational artificial intelligence (AI) chatbots to guide students on the path to and through college, has raised $2.95 million in seed funding.

 

 

Why higher education chatbots will take over university mobile apps — from blog.admithub.com by Kirk Daulerio

Excerpt (emphasis DSC):

Chatbots are the new apps and websites combined
Chatbots are simple, easy to use, and present zero friction. They exist on the channels that people are most familiar with like Messenger, Twitter, SMS text message, Kik, and expanding onto other messaging applications. Unlike apps, bots don’t take up space, users don’t have to take time to get familiar with a new user interface, and bots will give you an instant reply. The biggest difference with chatbots compared to apps and websites is that they use language as the main interface. Websites and apps have to be searched and clicked, while bots and people use language, the most natural interface, to communicate and inform.

 

 


From DSC:
I think messaging-based chatbots will definitely continue to grow in usage — in numerous industries, including higher education. But I also think that the human voice — working in conjunction with technologies that provide natural language processing (NLP) capabilities — will play an increasingly larger role in how we interface with our devices. Whether it’s via a typed/textual message or whether it’s via a command or a query relayed by the human voice, working with bots needs to be on our radars. These conversational messaging agents are likely to be around for a while.

 


 

Addendum:

 

 

 

How will leadership change in the cognitive era? — from forbes.com by Chris Cancialosi

Excerpt:

Technological innovation is continuing to accelerate on a hockey stick growth curve. Companies like IBM, Microsoft, Facebook, and Amazon are bringing cognitive computing capability to the masses. And it’s only a matter of time until nearly every aspect of our work and personal lives are impacted.

These advances are still relatively new. Time will tell when and how they change things, but it will happen, and it will happen quickly. In a recent article, Steve Denning reminds us that a repeating pattern of massive transformation has occurred regularly over the last 250 years.

With massive change at our doorstep, now is the time to begin a collective discussion to help leaders navigate this new age.

 

Leadership behaviors that yielded success in the past may no longer be effective as the way we work changes over time.

 

 

SEEK is using artificial intelligence to find your next job — from afr.com by Max Mason

Excerpt:

Employment services business SEEK has begun using machine learning and artificial intelligence to send its users more relevant job advertisements and alerts.

Across its network, which includes Australia, Brazil, Malaysia, Mexico and China among others, SEEK’s machine learning algorithm has made more than 2.5 billion recommendations to jobseekers.

 

From DSC:
With Microsoft investing heavily in AI and with its purchase of LinkedIn (who had already purchased Lynda.com the year before), I’m wondering what Microsoft will be offering along these lines. With AI, #blockchain and other new forms of credentialing, finding work could be very different in the future.

 

 

Robots will take jobs, but not as fast as some fear, new report says — from nytimes.com by Steve Lohr

 

Excerpt:

The robots are coming, but the march of automation will displace jobs more gradually than some alarming forecasts suggest.

A measured pace is likely because what is technically possible is only one factor in determining how quickly new technology is adopted, according to a new study by the McKinsey Global Institute. Other crucial ingredients include economics, labor markets, regulations and social attitudes.

The report, which was released Thursday, breaks jobs down by work tasks — more than 2,000 activities across 800 occupations, from stock clerk to company boss. The institute, the research arm of the consulting firm McKinsey & Company, concludes that many tasks can be automated and that most jobs have activities ripe for automation. But the near-term impact, the report says, will be to transform work more than to eliminate jobs.

 

So while further automation is inevitable, McKinsey’s research suggests that it will be a relentless advance rather than an economic tidal wave.

 

 

Harnessing automation for a future that works — from mckinsey.com by James Manyika, Michael Chui, Mehdi Miremadi, Jacques Bughin, Katy George, Paul Willmott, and Martin Dewhurst
Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

Excerpt:

Recent developments in robotics, artificial intelligence, and machine learning have put us on the cusp of a new automation age. Robots and computers can not only perform a range of routine physical work activities better and more cheaply than humans, but they are also increasingly capable of accomplishing activities that include cognitive capabilities once considered too difficult to automate successfully, such as making tacit judgments, sensing emotion, or even driving. Automation will change the daily work activities of everyone, from miners and landscapers to commercial bankers, fashion designers, welders, and CEOs. But how quickly will these automation technologies become a reality in the workplace? And what will their impact be on employment and productivity in the global economy?

The McKinsey Global Institute has been conducting an ongoing research program on automation technologies and their potential effects. A new MGI report, A future that works: Automation, employment, and productivity, highlights several key findings.

 

 



Also related/see:

This Japanese Company Is Replacing Its Staff With Artificial Intelligence — from fortune.com by Kevin Lui

Excerpt:

The year of AI has well and truly begun, it seems. An insurance company in Japan announced that it will lay off more than 30 employees and replace them with an artificial intelligence system.  The technology will be based on IBM’s Watson Explorer, which is described as having “cognitive technology that can think like a human,” reports the Guardian. Japan’s Fukoku Mutual Life Insurance said the new system will take over from its human counterparts by calculating policy payouts. The company said it hopes the AI will be 30% more productive and aims to see investment costs recouped within two years. Fukoku Mutual Life said it expects the $1.73 million smart system—which costs around $129,000 each year to maintain—to save the company about $1.21 million each year. The 34 staff members will officially be replaced in March.

 


Also from “The Internet of Everything” report in 2016 by BI Intelligence:

 

 


 

A Darker Theme in Obama’s Farewell: Automation Can Divide Us — from nytimes.com by Claire Cain Miller

Excerpt:

Underneath the nostalgia and hope in President Obama’s farewell address Tuesday night was a darker theme: the struggle to help the people on the losing end of technological change.

“The next wave of economic dislocations won’t come from overseas,” Mr. Obama said. “It will come from the relentless pace of automation that makes a lot of good, middle-class jobs obsolete.”


Artificial Intelligence, Automation, and the Economy — from whitehouse.gov by Kristin Lee

Summary:
[On 12/20/16], the White House released a new report on the ways that artificial intelligence will transform our economy over the coming years and decades.

 Although it is difficult to predict these economic effects precisely, the report suggests that policymakers should prepare for five primary economic effects:

    Positive contributions to aggregate productivity growth;
Changes in the skills demanded by the job market, including greater demand for higher-level technical skills;
Uneven distribution of impact, across sectors, wage levels, education levels, job types, and locations;
Churning of the job market as some jobs disappear while others are created; and
The loss of jobs for some workers in the short-run, and possibly longer depending on policy responses.


 

From DSC:
Hmmm…this is interesting! I ran into a company based out of Canada called Sightline Innovation — and they offer Machine Learning as a Service!

 

Here’s an excerpt from their site:

MLaaS: AI for everyone
Sightline’s Machine Learning as a Service (MLaaS) is the AI solution for Enterprise. With MLaaS, you provide the data and the desired outcome, and Sightline provides the Machine Learning capacity. By analyzing data sets, MLaaS generates strategic insights that allow companies to optimize their business processes and maximize efficiency. Discover new approaches to time management, teamwork and collaboration, client service and business forecasting.

Mine troves of inert customer data to reveal sales pipeline bottlenecks, build more in-depth personas and discover opportunities for upsales.
MLaaS empowers Enterprise to capitalize on opportunities that were previously undiscovered. MLaaS.net is the only system that brings together a full spectrum of AI algorithms including:

  • Convolutional Neural Networks
  • Deep Nets
  • Restricted Boltzman Machines
  • Probabilistic Graphical Models; and
  • Bayesian Networks

I wonder if Machine Learning as a Service (MLaaS) is the way that many businesses in the future will tap into the power of AI-based solutions – especially smaller and mid-size companies who can’t afford to build an internal team focused on AI…?

 

 

Equipping people to stay ahead of technological change — from economist.com by
It is easy to say that people need to keep learning throughout their careers. The practicalities are daunting.

Excerpt (emphasis DSC):

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

Unfortunately, as our special report in this issue sets out, the lifelong learning that exists today mainly benefits high achievers—and is therefore more likely to exacerbate inequality than diminish it. If 21st-century economies are not to create a massive underclass, policymakers urgently need to work out how to help all their citizens learn while they earn. So far, their ambition has fallen pitifully short.

At the same time on-the-job training is shrinking. In America and Britain it has fallen by roughly half in the past two decades. Self-employment is spreading, leaving more people to take responsibility for their own skills. Taking time out later in life to pursue a formal qualification is an option, but it costs money and most colleges are geared towards youngsters.

 

The classic model of education—a burst at the start and top-ups through company training—is breaking down. One reason is the need for new, and constantly updated, skills.

 

 

 

Lifelong learning is becoming an economic imperative — from economist.com
Technological change demands stronger and more continuous connections between education and employment, says Andrew Palmer. The faint outlines of such a system are now emerging

Excerpt:

A college degree at the start of a working career does not answer the need for the continuous acquisition of new skills, especially as career spans are lengthening. Vocational training is good at giving people job-specific skills, but those, too, will need to be updated over and over again during a career lasting decades. “Germany is often lauded for its apprenticeships, but the economy has failed to adapt to the knowledge economy,” says Andreas Schleicher, head of the education directorate of the OECD, a club of mostly rich countries. “Vocational training has a role, but training someone early to do one thing all their lives is not the answer to lifelong learning.”

To remain competitive, and to give low- and high-skilled workers alike the best chance of success, economies need to offer training and career-focused education throughout people’s working lives. This special report will chart some of the efforts being made to connect education and employment in new ways, both by smoothing entry into the labour force and by enabling people to learn new skills throughout their careers. Many of these initiatives are still embryonic, but they offer a glimpse into the future and a guide to the problems raised by lifelong reskilling.

 

 

Individuals, too, increasingly seem to accept the need for continuous rebooting.

 

 

 

CES 2017: Key trends — from jwtintelligence.com by Sheperd Laughlin

 

Excerpt:

Fifty years since the inception of CES, “consumer electronics” doesn’t begin to describe the full scope of the event.

“It’s no longer a technology show; it’s a connected life show and an advertising and media show,” said Shawn DuBravac of CTA, the trade organization that organizes CES. And it changes quickly: three years ago, he said, 20% of this year’s exhibitors didn’t exist.

This year, among big tech companies Amazon was the clear winner—though Amazon itself kept a low profile, letting others announce a multitude of new uses for Alexa, its virtual assistant.

Electric and self-driving cars were everywhere. Taking a page from Apple and Microsoft, which pulled out of CES years ago, Tesla sat out the conference as rival auto makers tried to mount convincing challenges to its dominance of the electric car market.

What about exciting new “gadgets”? Farhad Manjoo of the New York Times declared them “gone” in December, killed by the iPhone and cheap knockoffs. Category-changing devices were in short supply at the show, and Alexa, this year’s most talked-about product, was actually an invisible service.

But there were signs that Internet of Things products that had once been isolated were talking to each other in interesting new ways. And devices aimed at specific needs and populations—from new mothers to vacationers to the disabled—showed that gadgets might not be done for just yet.

 

 


Addendum:

  • Tech Stock Roundup: AR/VR and Self Driving Cars Dominate CES — from zacks.com by Sejuti Banerjea
    Excerpt:
    As most of us were expecting, the show was dominated by virtual/augmented reality (VR/AR) and self driving cars, two areas where new technology was showcased and important collaborations announced. Some other developments involved Amazon’s Alexa, 5G technology from Intel and Qualcomm and robots from Panasonic and Honda.

 

 

 
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