As we increase the usage of chatbots in our personal lives, we will expect to use them in the workplace to assist us with things like finding new jobs, answering frequently asked HR related questions or even receiving coaching and mentoring. Chatbots digitize HR processes and enable employees to access HR solutions from anywhere. Using artificial intelligence in HR will create a more seamless employee experience, one that is nimbler and more user driven.
A new Forrester Research report, Predictions 2018: Automation Alters The Global Workforce, outlines 10 predictions about the impact of AI and automation on jobs, work processes and tasks, business success and failure, and software development, cybersecurity, and regulatory compliance.
We will see a surge in white-collar automation, half a million new digital workers (bots) in the US, and a shift from manual to automated IT and data management. “Companies that master automation will dominate their industries,” Forrester says. Here’s my summary of what Forrester predicts will be the impact of automation in 2018:
Automation will eliminate 9% of US jobs but will create 2% more. In 2018, 9% of US jobs will be lost to automation, partly offset by a 2% growth in jobs supporting the “automation economy.”Specifically impacted will be back-office and administrative, sales, and call center employees. A wide range of technologies, from robotic process automation and AI to customer self-service and physical robots will impact hiring and staffing strategies as well as create a need for new skills.
Your next entry-level compliance staffer will be a robot.
From DSC:
Are we ready for a net loss of 7% of jobs in our workforce due to automation — *next year*? Last I checked, it was November 2017, and 2018 will be here before we know it.
***Are we ready for this?! ***
AS OF TODAY, can we reinvent ourselves fast enough given our current educational systems, offerings, infrastructures, and methods of learning?
My answer: No, we can’t. But we need to be able to — and very soon!
There are all kinds of major issues and ramifications when people lose their jobs — especially this many people and jobs! The ripple effects will be enormous and very negative unless we introduce new ways for how people can learn new things — and quickly!
That’s why I’m big on trying to establish a next generation learning platform, such as the one that I’ve been tracking and proposing out at Learning from the Living [Class] Room. It’s meant to provide societies around the globe with a powerful, next generation learning platform — one that can help people reinvent themselves quickly, cost-effectively, conveniently, & consistently! It involves providing, relevant, up-to-date streams of content that people can subscribe to — and drop at any time. It involves working in conjunction with subject matter experts who work with teams of specialists, backed up by suites of powerful technologies. It involves learning with others, at any time, from any place, at any pace. It involves more choice, more control. It involves blockchain-based technologies to feed cloud-based learner profiles and more.
But likely, bringing such a vision to fruition will require a significant amount of collaboration. In my mind, some of the organizations that should be at the table here include:
Some of the largest players in the tech world, such as Amazon, Google, Apple, IBM, Microsoft, and/or Facebook
Some of the vendors that already operate within the higher ed space — such as Salesforce.com, Ellucian, and/or Blackboard
Some of the most innovative institutions of higher education — including their faculty members, instructional technologists, instructional designers, members of administration, librarians, A/V specialists, and more
The U.S. Federal Government — for additional funding and the development of policies to make this vision a reality
From DSC: I am honored to be currently serving on the 2018 Advisory Council for the Next Generation Learning Spaces Conference with a great group of people. Missing — at least from my perspective — from the image below is Kristen Tadrous, Senior Program Director with the Corporate Learning Network. Kristen has done a great job these last few years planning and running this conference.
NOTE:
The above graphic reflects a recent change for me. I am still an Adjunct Faculty Member
at Calvin College, but I am no longer a Senior Instructional Designer there.
My brand is centered around being an Instructional Technologist.
This national conference will be held in Los Angeles, CA on February 26-28, 2018. It is designed to help institutions of higher education develop highly-innovative cultures — something that’s needed in many institutions of traditional higher education right now.
I have attended the first 3 conferences and I moderated a panel at the most recent conference out in San Diego back in February/March of this year. I just want to say that this is a great conference and I encourage you to bring a group of people to it from your organization! I say a group of people because a group of 5 of us (from a variety of departments) went one year and the result of attending the NGLS Conference was a brand new Sandbox Classroom — an active-learning based, highly-collaborative learning space where faculty members can experiment with new pedagogies as well as with new technologies. The conference helped us discuss things as a diverse group, think out load, come up with some innovative ideas, and then build the momentum to move forward with some of those key ideas.
Per Kristen Tadrous, here’s why you want to check out USC:
A true leader in innovation: USC made it to the Top 20 of Reuter’s 100 Most Innovative Universities in 2017!
Detailed guided tour of leading spaces led by the Information Technology Services Learning Environments team
Benchmark your own learning environments by getting a ‘behind the scenes’ look at their state-of-the-art spaces
There are only 30 spots available for the site tour
Building Spaces to Inspire a Culture of Innovation — a core theme at the 4th Next Generation Learning Spaces summit, taking place this February 26-28 in Los Angeles. An invaluable opportunity to meet and hear from like-minded peers in higher education, and continue your path toward lifelong learning. #ngls2018 http://bit.ly/2yNkMLL
2018 marks the beginning of the end of smartphones in the world’s largest economies. What’s coming next are conversational interfaces with zero-UIs. This will radically change the media landscape, and now is the best time to start thinking through future scenarios.
In 2018, a critical mass of emerging technologies will converge finding advanced uses beyond initial testing and applied research. That’s a signal worth paying attention to. News organizations should devote attention to emerging trends in voice interfaces, the decentralization of content, mixed reality, new types of search, and hardware (such as CubeSats and smart cameras).
Journalists need to understand what artificial intelligence is, what it is not, and what it means for the future of news. AI research has advanced enough that it is now a core component of our work at FTI. You will see the AI ecosystem represented in many of the trends in this report, and it is vitally important that all decision-makers within news organizations familiarize themselves with the current and emerging AI landscapes. We have included an AI Primer For Journalists in our Trend Report this year to aid in that effort.
Decentralization emerged as a key theme for 2018. Among the companies and organizations FTI covers, we discovered a new emphasis on restricted peer-to-peer networks to detect harassment, share resources and connect with sources. There is also a push by some democratic governments around the world to divide internet access and to restrict certain content, effectively creating dozens of “splinternets.”
Consolidation is also a key theme for 2018. News brands, broadcast spectrum, and artificial intelligence startups will continue to be merged with and acquired by relatively few corporations. Pending legislation and policy in the U.S., E.U. and in parts of Asia could further concentrate the power among a small cadre of information and technology organizations in the year ahead.
To understand the future of news, you must pay attention to the future of many industries and research areas in the coming year. When journalists think about the future, they should broaden the usual scope to consider developments from myriad other fields also participating in the knowledge economy. Technology begets technology. We are witnessing an explosion in slow motion.
Those in the news ecosystem should factor the trends in this report into their strategic thinking for the coming year, and adjust their planning, operations and business models accordingly.
This year’s report has 159 trends.
This is mostly due to the fact that 2016 was the year that many areas of science and technology finally started to converge. As a result we’re seeing a sort of slow-motion explosion––we will undoubtedly look back on the last part of this decade as a pivotal moment in our history on this planet.
…
Our 2017 Trend Report reveals strategic opportunities and challenges for your organization in the coming year. The Future Today Institute’s annual Trend Report prepares leaders and organizations for the year ahead, so that you are better positioned to see emerging technology and adjust your strategy accordingly. Use our report to identify near-future business disruption and competitive threats while simultaneously finding new collaborators and partners. Most importantly, use our report as a jumping off point for deeper strategic planning.
Augmented and virtual reality offer ways to immerse learners in experiences that can aid training in processes and procedures, provide realistic simulations to deepen empathy and build communication skills, or provide in-the-workflow support for skilled technicians performing complex procedures.
Badges and other digital credentials provide new ways to assess and validate employees’ skills and mark their eLearning achievements, even if their learning takes place informally or outside of the corporate framework.
Chatbots are proving an excellent tool for spaced learning, review of course materials, guiding new hires through onboarding, and supporting new managers with coaching and tips.
Content curation enables L&D professionals to provide information and educational materials from trusted sources that can deepen learners’ knowledge and help them build skills.
eBooks, a relative newcomer to the eLearning arena, offer rich features for portable on-demand content that learners can explore, review, and revisit as needed.
Interactive videos provide branching scenarios, quiz learners on newly introduced concepts and terms, offer prompts for small-group discussions, and do much more to engage learners.
Podcasts can turn drive time into productive time, allowing learners to enjoy a story built around eLearning content.
Smartphone apps, available wherever learners take their phones or tablets, can be designed to offer product support, info for sales personnel, up-to-date information for repair technicians, and games and drills for teaching and reviewing content; the possibilities are limited only by designers’ imagination.
Social platforms like Slack, Yammer, or Instagram facilitate collaboration, sharing of ideas, networking, and social learning. Adopting social learning platforms encourages learners to develop their skills and contribute to their communities of practice, whether inside their companies or more broadly.
xAPI turns any experience into a learning experience. Adding xAPI capability to any suitable tool or platform means you can record learner activity and progress in a learning record store (LRS) and track it.
How does all of this relate to eLearning? Again, Webb anticipated the question. Her response gave hope to some—and terrified others. She presented three possible future scenarios:
Everyone in the learning arena learns to recognize weak signals; they work with technologists to refine artificial intelligence to instill values. Future machines learn not only to identify correct and incorrect answers; they also learn right and wrong. Webb said that she gives this optimistic scenario a 25 percent chance of occurring.
Everyone present is inspired by her talk but they, and the rest of the learning world, do nothing. Artificial intelligence continues to develop as it has in the past, learning to identify correct answers but lacking values. Webb’s prediction is that this pragmatic optimistic scenario has a 50 percent chance of occurring.
Learning and artificial intelligence continue to develop on separate tracks. Future artificial intelligence and machine learning projects incorporate real biases that affect what and how people learn and how knowledge is transferred. Webb said that she gives this catastrophic scenario a 25 percent chance of occurring.
In an attempt to end on a strong positive note, Webb said that “the future hasn’t happened yet—we think” and encouraged attendees to take action. “To build the future of learning that you want, listen to weak signals now.”
4. Incorporate A “Moment Of Need” Online Training Repository
That brings us to the next tip, which is to incorporate a “just in time” online training library. This features microlearning online training resources that are easy to digest and remember. Employees can access support tools based on their needs, goals, and skill gaps. Best of all, they can expand their knowledge whenever it’s most convenient, whether that’s on the sales floor, before a client meeting, or during the morning commute. “Moment of need” online training repositories aid in memory retention by breaking the online training content into consumable pieces, instead of barraging your employees with large quantities of information.
From DSC:
This idea of an online training repository is tied in with a more recent development of “chatbots.” As artificial intelligence continues to pick up steam, these chatbots could offer internal employees as well as external customers automated responses to questions. People could ask the questions either by typing in their questions and/or by using their voices to ask their questions. So keep your eyes on chatbots — as they will likely bring a whole new method of obtaining information and professional development to us in the near future!
This is a new series about cameras and their relationship to face recognition, machine learning, and how, in the future, the ways in which we interact with technology will be radically different.
Excerpt (emphasis DSC):
First, the data. LDV Capital, a venture capital firm focussed on Visual Technologies, recently published a 19 page report thick with some pretty eye opening data around cameras.
Specifically, how many cameras we can expect to have watching us, what they are watching us for, and how those insights will be used.
According to their study, by 2022 there will be more than 44,354,881,622 (that’s 44 BILLION) cameras in use globally, collecting even more billions of images for visual collateral.This is incredible — but what’s interesting — is that most of these images will never be seen by human eyes.
From DSC: Though the author asserts there will be great business opportunities surrounding this trend, I’m not sure that I’m comfortable with it. Embedded cameras everywhere…hmmm…what he calls a privilege (in the quote below), I see as an overstepping of boundaries.
We have the privilege of experiencing the actual evolution of a device that we have come to know as one thing, for all of our lives to this point, into something completely different, to the extent that the word “camera”, itself, is becoming outdated.
Businesses are investing heavily in the Internet of Things (IoT) while remaining cautious about investments in artificial intelligence (AI), reveals the Constellation Research 2017 Digital Transformation Study. However, Constellation expects AI to emerge in 2018 as the predominant area of technological experimentation due to the increasing availability of AI development kits and frameworks.
Nearly half of respondents of the Constellation 2017 Digital Transformation Survey said their organization either had an established IoT strategy with applications in production (19 percent) or have pilot projects underway (28 percent). In contrast, just 25 percent of executives said they were investing in AI.
Highlights:
Charging ahead with IoT
Cautious about AI for now
Blockchain remains enigmatic
Appetite for cloud and big data grow to support digital transformation
Digital transformation goes mainstream
Digital transformation focuses on digital business
Artificial intelligence is predicted to fundamentally alter the nature of society by 2040. Investment in AI start-ups was estimated at $6-$9 billion in 2016, up from US$415 million four years earlier. While futurist Ray Kurzweil argues that AI will help us to address the grand challenges facing humanity, Elon Musk warns us that artificial intelligence will be our “biggest existential threat.” Others argue that artificial intelligence is the future of growth. Everything depends on how we manage the transition to this AI-era.
In 2016 the Obama administration released a national strategic plan for artificial intelligence and, while we do not all suddenly now need a plan for artificial intelligence, we do need to stay up to date on how AI is being implemented. Much of AI’s potential is yet to be realized, but AI is already running our lives, from Siri to Netflix recommendations to automated air traffic control. We all need to become more aware of how we are algorithmically shaped by our tools.
This Australian discussion paper on the implications of AI, automation and 21st-century skills, shows how AI will not just affect blue-collar truck drivers and cleaners, it will also affect white-collar lawyers and doctors. Automated pharmacy systems with robots dispensing medication exist, Domino’s pizza delivery by drone has already occurred, and a fully automated farm is opening in Japan.
Education reformers need to plan for our AI-driven future and its implications for education, both in schools and beyond. The never-ending debate about the sorts of skills needed in the future and the role of schools in teaching and assessing them is becoming a whole lot more urgent and intense.
The right to due process was inscribed into the US constitution with a pen. A new report from leading researchers in artificial intelligence cautions it is now being undermined by computer code.
Public agencies responsible for areas such as criminal justice, health, and welfare increasingly use scoring systems and software to steer or make decisions on life-changing events like granting bail, sentencing, enforcement, and prioritizing services. The report from AI Now, a research institute at NYU that studies the social implications of artificial intelligence, says too many of those systems are opaque to the citizens they hold power over.
The AI Now report calls for agencies to refrain from what it calls “black box” systems opaque to outside scrutiny. Kate Crawford, a researcher at Microsoft and cofounder of AI Now, says citizens should be able to know how systems making decisions about them operate and have been tested or validated. Such systems are expected to get more complex as technologies such as machine learning used by tech companies become more widely available.
“We should have equivalent due-process protections for algorithmic decisions as for human decisions,” Crawford says. She says it can be possible to disclose information about systems and their performance without disclosing their code, which is sometimes protected intellectual property.
“We announce the appointment of a minister for artificial intelligence. The next global wave is artificial intelligence and we want the UAE to be more prepared for it.”
Tech Giants Are Paying Huge Salaries for Scarce A.I. Talent— from nytimes.com by Cade Metz Nearly all big tech companies have an artificial intelligence project, and they are willing to pay experts millions of dollars to help get it done.
Excerpt:
Tech’s biggest companies are placing huge bets on artificial intelligence, banking on things ranging from face-scanning smartphones and conversational coffee-table gadgets to computerized health care and autonomous vehicles. As they chase this future, they are doling out salaries that are startling even in an industry that has never been shy about lavishing a fortune on its top talent.
Typical A.I. specialists, including both Ph.D.s fresh out of school and people with less education and just a few years of experience, can be paid from $300,000 to $500,000 a year or more in salary and company stock, according to nine people who work for major tech companies or have entertained job offers from them. All of them requested anonymity because they did not want to damage their professional prospects.
With so few A.I. specialists available, big tech companies are also hiring the best and brightest of academia. In the process, they are limiting the number of professors who can teach the technology.
Things are about to get interesting. You’ve likely heard that Google’s DeepMind recently beat the world’s best Go player. But in far more practical and pervasive ways, artificial intelligence (AI) is creeping into every aspect of life–every screen you view, every search, every purchase, and every customer service contact.
What’s happening? It’s the confluence of several technologies–Moore’s law made storage, computing, and access devices almost free.
This Venn diagram illustrates how deep learning is a subset of AI and how, when combined with big data, can inform enabling technologies in many sectors. For examples, to AI and big data add:
Robotics, and you have industry 4.0.
Cameras and sensor package, and you have self-driving cars.
Sensors and bioinformatic maps, and you have precision medicine.
While there is lots of good news here–diseases will be eradicated and clean energy will be produced–we have a problem:this stuff is moving faster than civic infrastructure can handle. Innovation is outpacing public policy on all fronts.The following are 10 examples of issues coming at us fast that we (in the US in particular) are not ready to deal with.
Unemployment.
Income inequality.
Privacy
Algorithmic bias.
Access.
Machine ethics.
Weaponization.
Humanity.
Genome editing.
Bad AI.
From DSC: Readers of this blog will know that I’m big on pulse-checking the pace of technological change — because it has enormous ramifications for societies throughout the globe, as well as for individuals, workforces, corporations, jobs, education, training, higher education and more. Readers of this blog will again hear me say that the pace of change has changed. We’re now on an exponential pace/trajectory(vs. a slow, steady, linear path).
“Innovation is outpacing public policy on all fronts.”
How true this is. Our society doesn’t know how to deal with this new pace of change. How shall we tackle this thorny issue?
From DSC: Some of the largest waves of change that are hitting the beaches of numerous societies throughout the globe are coming from technological changes such as:
Artificial intelligence (which includes things like machine learning, deep learning, natural language processing, personal assistants, bots, algorithms, and the like)
Big data and analytics
Robotics
The digital transformation of businesses
New forms of human computer interaction such as virtual reality, augmented reality and mixed reality
Mobile computing
Cloud computing
The Internet of Things
Wearables
…and more
But in all of these developments, what is common amongst them is that the pace of change has changed. It’s much faster now. In fact, we are no longer on a linear path of slow, steady, incremental changes. We are now on an exponential trajectory – or pace – of change.
This new pace of change is starting to have profound implications for societies, individuals, institutions of higher education, and workforces throughout the globe. Some of these ramifications include:
Profound modifications to the existing workforce; in some cases, staff reductions
New fields, new positions
New skillsets that require highly-educated individuals as well as a massive amount of additional training for existing employees
New methods of learning and the requirement for lifelong, constant learning from here on out
The need to become more responsive and nimble
The need to pulse-check a variety of landscapes to ascertain the best potential strategies to pursue (in light of the potential upcoming scenarios)
Yet the changes aren’t just arising from technological changes. For institutions of higher education, there have been other areas of change that bring with them significant impact, such as:
Decreases in state funding
The increasing costs of healthcare and benefits for faculty, staff, and administrators
Headwinds from demographic-related declines (depending upon one’s geographic location)
Aging facilities and infrastructures
…and more.
Navigating these rough waters is not easy. But the key questions now are:
Is your institution poised to ride the waves of change or is it about to get crushed by these same waves?
Is someone at your organization looking out for these oncoming waves? That is, is someone pulse-checking a variety of landscapes to ascertain the trends that are developing, trends that could significantly impact your institution and/or your students?
What are some of the ways that your organization could respond to these waves of change to positively impact the following parties?
Your organization What new programs could be offered at your institution? How is the level of responsiveness at your institution to these changes?
Your students Many jobs that your students will have in their futures haven’t even been invented yet. How can you best develop them to be ready for the new, exponential pace of change? How are you helping your graduates who (increasingly) need to come back to your institution and reinvent themselves – quickly, conveniently, and cost-effectively?
Your employees Given all of this change, the professional growth of your own faculty members, staff, and members of your administration is extremely important. How are you looking after their growth?
Would you use the word “innovative” to describe the culture of your organization? That is, is your institution willing to experiment and take some calculated risks? To take no action or risks in the current environment is likely the biggest risk of all.
From DSC: In Part I, I looked at the new, exponential pace of change that colleges, community colleges and universities now need to deal with – observing the enormous changes that are starting to occur throughout numerous societies around the globe. If we were to plot out the rate of change, we would see that we are no longer on a slow, steady, incremental type of linear pathway; but, instead, we would observe that we are now on an exponential trajectory (as the below graphic from sparks & honey very nicely illustrates).
How should colleges and universities deal with this new, exponential pace of change?
1) I suggest that you ensure that someone in your institution is lifting their gaze and peering out into the horizons, to see what’s coming down the pike. That person – or more ideally, persons – should also be looking around them, noticing what’s going on within the current landscapes of higher education. Regardless of how your institution tackles this task, given that we are currently moving at an incredibly fast pace, this trend analysis is very important. The results from this analysis should immediately be integrated into your strategic plan. Don’t wait 3-5 years to integrate these new findings into your plan. The new, exponential pace of change is going to reward those organizations who are nimble and responsive.
2) I recommend that you look at what programs you are offering and consider if you should be developing additional programs such as those that deal with:
Artificial Intelligence (Natural Language Processing, deep learning, machine learning, bots)
New forms of Human Computer Interaction such as Augmented Reality, Virtual Reality, and Mixed Reality
User Experience Design, User Interface Design, and/or Interaction Design
Big data, data science, working with data
The Internet of Things, machine-to-machine communications, sensors, beacons, etc.
3) If you are not already doing so, I recommend that you immediately move to offer a robust lineup of online-based programs. Why do I say this? Because:
Without them, your institution may pay a heavy price due to its diminishing credibility.Your enrollments could decline if learners (and their families) don’t think they will get solid jobs coming out of your institution. If the public perceives you as a dinosaur/out of touch with what the workplace requires, your enrollment/admissions groups may find meeting their quotas will get a lot harder as the years go on. You need to be sending some cars down the online/digital/virtual learning tracks. (Don’t get me wrong. We still need the liberal arts. However, even those institutions who offer liberal arts lineups will still need to have a healthy offering of online-based programs.)
Online-based learning methods can expand the reach of your faculty members while offering chances for individuals throughout the globe to learn from you, and you from them
Online-based learning programs can increase your enrollments, create new revenue streams, and develop/reach new markets
Online-based learning programs have been proven to offer the same learning gains – and sometimes better learning results than – what’s being achieved in face-to-face based classrooms
The majority of pedagogically-related innovations are occurring within the online/digital/virtual realm, and you will want to have built the prior experience, expertise, and foundations in order to leverage and benefit from them
Faculty take their learning/experiences from offering online-based courses back into their face-to-face courses
Due to the increasing price of obtaining a degree, students often need to work to help get them (at least part of the way) through school; thus, flexibility is becoming increasingly important and necessary for students
An increasing number of individuals within the K-12 world as well as the corporate world are learning via online-based means. This is true within higher education as well, as, according to a recent report from Digital Learning Compass states that “the number of higher education students taking at least one distance education course in 2015 now tops six million, about 30% of all enrollments.”
Families are looking very closely at their return on investments being made within the world of higher education. They want to see that their learners are being prepared for the ever-changing future that they will encounter. If people in the workforce often learn online, then current students should be getting practice in that area of their learning ecosystems as well.
As the (mostly) online-based Amazon.com is thriving and retail institutions such as Sears continue to close, people are in the process of forming more generalized expectations that could easily cross over into the realm of higher education. By the way, here’s how our local Sears building is looking these days…or what’s left of it.
4) I recommend that you move towards offering more opportunities for lifelong learning, as learners need to constantly add to their skillsets and knowledge base in order to remain marketable in today’s workforce. This is where adults greatly appreciate – and need – the greater flexibility offered by online-based means of learning. I’m not just talking about graduate programs or continuing studies types of programs here. Rather, I’m hoping that we can move towards providing streams of up-to-date content that learners can subscribe to at any time (and can drop their subscription to at any time). As a relevant side note here, keep your eyes on blockchain-based technologies here.
5) Consider the role of consortia and pooling resources. How might that fit into your strategic plan?
6) Consider why bootcamps continue to come onto the landscape. What are traditional institutions of higher education missing here?
7) And lastly, if one doesn’t already exist, form a small, nimble, innovative group within your organization — what I call a TrimTab Group — to help identify what will and won’t work for your institution.
From DSC: I know Quentin Schultze from our years working together at Calvin College, in Grand Rapids, Michigan (USA). I have come to greatly appreciate Quin as a person of faith, as an innovative/entrepreneurial professor, as a mentor to his former students, and as an excellent communicator.
Quin has written a very concise, wisdom-packed book that I would like to recommend to those people who are seeking to be better communicators, leaders, and servants. But I would especially like to recommend this book to the leadership at Google, Amazon, Apple, Microsoft, IBM, Facebook, Nvidia, the major companies developing robots, and other high-tech companies. Why do I list these organizations? Because given the exponential pace of technological change, these organizations — and their leaders — have an enormous responsibility to make sure that the technologies that they are developing result in positive changes for societies throughout the globe. They need wisdom, especially as they are working on emerging technologies such as Artificial Intelligence (AI), personal assistants and bots, algorithms, robotics, the Internet of Things, big data, blockchain and more. These technologies continue to exert an increasingly powerful influence on numerous societies throughout the globe today. And we haven’t seen anything yet! Just because we can develop and implement something, doesn’t mean that we should. Again, we need wisdom here.
But as Quin states, it’s not just about knowledge, the mind and our thoughts. It’s about our hearts as well. That is, we need leaders who care about others, who can listen well to others, who can serve others well while avoiding gimmicks, embracing diversity, building trust, fostering compromise and developing/exhibiting many of the other qualities that Quin writes about in his book. Our societies desperately need leaders who care about others and who seek to serve others well.
I highly recommend you pick up a copy of Quin’s book. There are few people who can communicate as much in as few words as Quin can. In fact, I wish that more writing on the web and more articles/research coming out of academia would be as concisely and powerfully written as Quin’s book, Communicate Like a True Leader: 30 Days of Life-Changing Wisdom.
To lead is to accept responsibility and act responsibly.
— Quentin Schultze
AWS and Microsoft announce Gluon, making deep learning accessible to all developers — from news.microsoft.com New open source deep learning interface allows developers to more easily and quickly build machine learning models without compromising training performance. Jointly developed reference specification makes it possible for Gluon to work with any deep learning engine; support for Apache MXNet available today and support for Microsoft Cognitive Toolkit coming soon.
Excerpt:
SEATTLE and REDMOND, Wash. — Oct. 12, 2017 — On Thursday, Amazon Web Services Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), and Microsoft Corp. (NASDAQ: MSFT) announced a new deep learning library, called Gluon, that allows developers of all skill levels to prototype, build, train and deploy sophisticated machine learning models for the cloud, devices at the edge and mobile apps. The Gluon interface currently works with Apache MXNet and will support Microsoft Cognitive Toolkit (CNTK) in an upcoming release. With the Gluon interface, developers can build machine learning models using a simple Python API and a range of prebuilt, optimized neural network components. This makes it easier for developers of all skill levels to build neural networks using simple, concise code, without sacrificing performance. AWS and Microsoft published Gluon’s reference specification so other deep learning engines can be integrated with the interface. To get started with the Gluon interface, visit https://github.com/gluon-api/gluon-api/.
Microsoft and Amazon announced a surprise partnership on Thursday in which they were jointly releasing for free a new software tool for developers called Gluon.
Gluon makes it easier for developers to build AI/machine learning systems, aka apps that can learn.
But there’s another, more important reason this partnership is interesting: it challenges Google in its one big area of dominance.
The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.
Key Findings
Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
As people, places, processes and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality and mixed reality will provide more natural and immersive interactions with the digital world.
A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.
Table of Contents
Analysis
Trend No. 1: AI Foundation
Today’s AI Is Narrow AI
Trend No. 2: Intelligent Apps and Analytics
Augmented Analytics Will Enable Users to Spend More Time Acting on Insights
Trend No. 3: Intelligent Things
Swarms of Intelligent Things Will Work Together
Trend No. 4: Digital Twins
Digital Twins Will Be Linked to Other Digital Entities
Trend No. 5: Cloud to the Edge
Edge Computing Brings Distributed Computing Into the Cloud Style
Trend No. 6: Conversational Platforms
Integration With Third-Party Services Will Further Increase Usefulness
Trend No. 7: Immersive Experience
VR and AR Can Help Increase Productivity
Trend No. 9: Event-Driven Model
Events Will Become More Important in the Intelligent Digital Mesh
Trend No. 10: Continuous Adaptive Risk and Trust
Barriers Must Come Down Between Security and Application Teams
Gartner Recommended Reading
Also see:
AI, Merging of Digital and Physical Worlds Among Top 10 Tech Trends for 2018 — from campustechnology.com by Joshua Bolkan Excerpt:
Gartner has released its list of top 10 strategic technology trends for 2018 with a focus for the coming year on technologies related to artificial intelligence and machine learning and those that blend the physical and digital worlds.
ASU students have set up Echo Dots, a hands-free, voice-controlled device the size of a hockey puck, in engineering residence halls.
Students can ask questions about topics ranging from the weather to campus sporting events to library hours to exam schedules.
“We’re continuing to add content as we’re learning what students want to learn about,” Rome said. “So there’s this feedback loop of what students want, and we monitor what questions are being asked.”
…
Amazon donated about 1,600 Dots to engineering students at ASU, so the technology belongs to the students, not to the school. The students can choose to use them or not, said John German, director for media relations and research communications.
“We have the largest engineering school in the country, and one of the things we’re trying to do is teach students the most advanced technology, the kinds of technology that are going to make them competitive in the job market when they get their degrees,” German said. “And voice technology is a field that’s growing. It’s going to play a role in the future.”
“Voice is becoming the new mobile of 10 years ago,” Rome said. “We’ve decided to be an early adopter of this technology.” … “There’s going to come some day when students can interact [with ASU’s student portal] via webpage or microphone on their mobile phones,” he said. “We think that’s inevitable.”
![The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV](http://danielschristian.com/learning-ecosystems/wp-content/uploads/2012/07/The-Living-Class-Room-Daniel-S-Christian-July-2012.jpg)
