AI Is Transforming Corporate Learning Even Faster Than I Expected — from joshbersin.com by Josh Bersin
Excerpts (emphasis DSC):
Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.
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Here’s a simple example. I asked Galileo™, which is powered by 25 years of research and case studies, “How do I deal with an employee who’s always late? And please give me a narrative to help?” Rather than take me to a course on management or show me a bunch of videos, it simply answered the question. This type of interaction is where much of corporate learning is going.
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In all my years as an analyst, I’ve never seen a technology with so much potential. AI will revolutionize the L&D landscape, reinventing how we do our work so L&D professionals can spend time consulting with the business.