‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace — from nytimes.com by Steve Lohr

Excerpt:

There is no shortage of predictions about how artificial intelligence is going to reshape where, how and if people work in the future.

But the grand work-changing projects of A.I., like self-driving cars and humanoid robots, are not yet commercial products. A more humble version of the technology, instead, is making its presence felt in a less glamorous place: the back office.

New software is automating mundane office tasks in operations like accounting, billing, payments and customer service. The programs can scan documents, enter numbers into spreadsheets, check the accuracy of customer records and make payments with a few automated computer keystrokes.

The technology is still in its infancy, but it will get better, learning as it goes. So far, often in pilot projects focused on menial tasks, artificial intelligence is freeing workers from drudgery far more often than it is eliminating jobs.

 

 

AI for Virtual Medical Assistants – 4 Current Applications — from techemergence.com by Kumba Sennaar

Excerpt:

In an effort to reduce the administrative burden of medical transcription and clinical documentation, researchers are developing AI-driven virtual assistants for the healthcare industry.

This article will set out to determine the answers to the following questions:

  • What types of AI applications are emerging to improve management of administrative tasks, such as logging medical information and appointment notes, in the medical environment?
  • How is the healthcare market implementing these AI applications?

 

Amazon’s Facial Recognition Wrongly Identifies 28 Lawmakers, A.C.L.U. Says — from nytimes.com by Natasha Singer

Excerpt:

In the test, the Amazon technology incorrectly matched 28 members of Congress with people who had been arrested, amounting to a 5 percent error rate among legislators.

The test disproportionally misidentified African-American and Latino members of Congress as the people in mug shots.

“This test confirms that facial recognition is flawed, biased and dangerous,” said Jacob Snow, a technology and civil liberties lawyer with the A.C.L.U. of Northern California.

On Thursday afternoon, three of the misidentified legislators — Senator Edward J. Markey of Massachusetts, Representative Luis V. Gutiérrez of Illinois and Representative Mark DeSaulnier of California, all Democrats — followed up with a letter to Jeff Bezos, the chief executive of Amazon, saying there are “serious questions regarding whether Amazon should be selling its technology to law enforcement at this time.”

 

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