Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.
School’s out for summer, but will educators return to the classroom in the fall? Nearly a third of US K–12 educators—or roughly 900,000 teachers—said in a recent McKinsey survey they are thinking of leaving their jobs before the next school year. “The longer [talent shortages] go unaddressed, the more potential damage they could cause to students and the future of the nation,” write partner Jake Bryant and coauthors. “By tailoring solutions that address the root causes of attrition, leaders could potentially build more fulfilling and equitable environments that better serve not only educators but also students and society at large.” Check out these insights for more on the factors that motivate educators to stay or leave, and dive into other vital issues impacting American public education.
In fact, our top pieces all address the reality that plenty of educators are thinking of leaving the classroom behind. A National Education Association survey from 2022 found that more than half of educators were thinking of departing the profession earlier than planned.
As EdSurge senior reporter Emily Tate Sullivan wrote earlier this year, “Most educators have not left, and many never will. But some are following through; they’re walking out of their classrooms and away from the careers they thought they’d have for life.”
Instructional design is a multidisciplinary field. This explains why it is often overwhelming when you want to transition into the career. There are so many shiny objects to attract your attention along the way. Do you love visual design? We’ve got it. Are you fascinated by the latest technologies? We’ve got that too. Perhaps you’re interested in data and analytics? We’ve got a place for you.
No wonder one of the most common questions I’m asked during coaching calls is, “Where do I start?” If you need help, here is the path I recommend regarding what to learn for a career in instructional design. To reduce stress and confusion, learn and build skills in one area at a time.
Schools can’t afford to lose teachers of color. And with public schools struggling to fill teacher vacancies with qualified educators, district and school leaders can’t afford to lose any more teachers,period.
What I’ve found is that inviting families in as collaborators has not only strengthened my students’ performance in school, but it has strengthened the bonds I have with their families, which is important, especially when those relationships are put under pressure in times of conflict. And conflict does inevitably come.
The problems facing schools are complex ones without easy answers, so we will disagree. But parents and families need to work with each other, not against each other, in order to jointly create the best schools for all of our kids.
Nearly half of all parents are seeking new schools for their children in the 2023-24 school year. The data comes from a new survey by National School Choice Week, which found that 45.9 percent of parents want to enroll their child in a different learning environment this fall.
Of those parents, about 17 percent are still considering their options; 13 percent enrolled their student in a new school; 8.4 percent applied, and 7.5 percent chose homeschooling. That leaves 54 percent of parents keeping their child in their current school.
This moment requires agility — and L&D can lead the way.
For individuals, agility fuels career growth and relevance. For organizations, agility equals the ability to survive and thrive even amid economic headwinds.
And what is agility if not constant learning? To build a resilient and adaptable future, learning leaders are working across HR to ensure everyone has the tools, the career paths, and the skills to succeed.
Read on for insights and ideas to power your own path.
— Daniel Christian (he/him/his) (@dchristian5) June 23, 2023
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On giving AI eyes and ears— from oneusefulthing.org by Ethan Mollick AI can listen and see, with bigger implications than we might realize.
Excerpt:
But even this is just the beginning, and new modes of using AI are appearing, which further increases their capabilities. I want to show you some examples of this emerging world, which I think will soon introduce a new wave of AI use cases, and accompanying disruption.
We need to recognize that these capabilities will continue to grow, and AI will be able to play a more active role in the real world by observing and listening. The implications are likely to be profound, and we should start thinking through both the huge benefits and major concerns today.
Even though generative AI is a new thing, it doesn’t change why students cheat. They’ve always cheated for the same reason: They don’t find the work meaningful, and they don’t think they can achieve it to their satisfaction. So we need to design assessments that students find meaning in.
Tricia Bertram Gallant
Caught off guard by AI— from chonicle.com by Beth McMurtrie and Beckie Supiano Professor scrambled to react to ChatGPT this spring — and started planning for the fall
Excerpt:
Is it cheating to use AI to brainstorm, or should that distinction be reserved for writing that you pretend is yours? Should AI be banned from the classroom, or is that irresponsible, given how quickly it is seeping into everyday life? Should a student caught cheating with AI be punished because they passed work off as their own, or given a second chance, especially if different professors have different rules and students aren’t always sure what use is appropriate?
…OpenAI built tool use right into the GPT API with an update called function calling. It’s a little like a child’s ability to ask their parents to help them with a task that they know they can’t do on their own. Except in this case, instead of parents, GPT can call out to external code, databases, or other APIs when it needs to.
Each function in function calling represents a tool that a GPT model can use when necessary, and GPT gets to decide which ones it wants to use and when. This instantly upgrades GPT capabilities—not because it can now do every task perfectly—but because it now knows how to ask for what it wants and get it. .
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How ChatGPT can help disrupt assessment overload— from timeshighereducation.com by David Carless Advances in AI are not necessarily the enemy – in fact, they should prompt long overdue consideration of assessment types and frequency, says David Carless
Excerpt:
Reducing the assessment burden could support trust in students as individuals wanting to produce worthwhile, original work. Indeed, students can be co-opted as partners in designing their own assessment tasks, so they can produce something meaningful to them.
A strategic reduction in quantity of assessment would also facilitate a refocusing of assessment priorities on deep understanding more than just performance and carries potential to enhance feedback processes.
If we were to tackle assessment overload in these ways, it opens up various possibilities. Most significantly there is potential to revitalise feedback so that it becomes a core part of a learning cycle rather than an adjunct at its end. End-of-semester, product-oriented feedback, which comes after grades have already been awarded, fails to encourage the iterative loops and spirals typical of productive learning. .
Since AI in education has been moving at the speed of light, we built this AI Tools in Education database to keep track of the most recent AI tools in education and the changes that are happening every day.This database is intended to be a community resource for educators, researchers, students, and other edtech specialists looking to stay up to date. This is a living document, so be sure to come back for regular updates.
These claims conjure up the rosiest of images: human resource departments and their robot buddies solving discrimination in workplace hiring. It seems plausible, in theory, that AI could root out unconscious bias, but a growing body of research shows the opposite may be more likely.
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Companies’ use of AI didn’t come out of nowhere: For example, automated applicant tracking systems have been used in hiring for decades. That means if you’ve applied for a job, your resume and cover letter were likely scanned by an automated system. You probably heard from a chatbot at some point in the process. Your interview might have been automatically scheduled and later even assessed by AI.
From DSC:
Here was my reflection on this:
DC: Along these lines, I wonder if Applicant Tracking Systems cause us to become like typecast actors and actresses — only thought of for certain roles. Pigeonholed.
— Daniel Christian (he/him/his) (@dchristian5) June 23, 2023
In June, ResumeBuilder.com surveyed more than 1,000 employees who are involved in hiring processes at their workplaces to find out about their companies’ use of AI interviews.
The results:
43% of companies already have or plan to adopt AI interviews by 2024
Two-thirds of this group believe AI interviews will increase hiring efficiency
15% say that AI will be used to make decisions on candidates without any human input
More than half believe AI will eventually replace human hiring managers
Watch OpenAI CEO Sam Altman on the Future of AI — from bloomberg.com Sam Altman, CEO & Co-Founder, OpenAI discusses the explosive rise of OpenAI and its products and what an AI-laced future can look like with Bloomberg’s Emily Chang at the Bloomberg Technology Summit.
The implementation of generative AI within these products will dramatically improve educators’ ability to deliver personalized learning to students at scale by enabling the application of personalized assessments and learning pathways based on individual student needs and learning goals. K-12 educators will also benefit from access to OpenAI technology…
My hypothesis and research suggest that as bar associations and the ABA begin to recognize the on-going systemic issues of high-cost legal education, growing legal deserts (where no lawyer serves a given population), on-going and pervasive access to justice issues, and a public that is already weary of the legal system – alternative options that are already in play might become more supported.
What might that look like?
The combination of AI-assisted education with traditional legal apprenticeships has the potential to create a rich, flexible, and engaging learning environment. Here are three scenarios that might illustrate what such a combination could look like:
Scenario One – Personalized Curriculum Development
Scenario Two – On-Demand Tutoring and Mentoring
Scenario Three – AI-assisted Peer Networks and Collaborative Learning:
We know that there are challenges – a threat to human jobs, the potential implications for cyber security and data theft, or perhaps even an existential threat to humanity as a whole. But we certainly don’t yet have a full understanding of all of the implications. In fact, a World Economic Forum report recently stated that organizations “may currently underappreciate AI-related risks,” with just four percent of leaders considering the risk level to be “significant.”
A survey carried out by analysts Baker McKenzie concluded that many C-level leaders are over-confident in their assessments of organizational preparedness in relation to AI. In particular, it exposed concerns about the potential implications of biased data when used to make HR decisions.
AI & lawyer training: How law firms can embrace hybrid learning & development — thomsonreuters.com A big part of law firms’ successful adaptation to the increased use of ChatGPT and other forms of generative AI, may depend upon how firmly they embrace online learning & development tools designed for hybrid work environments
Excerpt:
As law firms move forward in using of advanced artificial intelligence such as ChatGPT and other forms of generative AI, their success may hinge upon how they approach lawyer training and development and what tools they enlist for the process.
One of the tools that some law firms use to deliver a new, multi-modal learning environment is an online, video-based learning platform, Hotshot, that delivers more than 250 on-demand courses on corporate, litigation, and business skills.
Ian Nelson, co-founder of Hotshot, says he has seen a dramatic change in how law firms are approaching learning & development (L&D) in the decade or so that Hotshot has been active. He believes the biggest change is that 10 years ago, firms hadn’t yet embraced the need to focus on training and development.
From DSC: Heads up law schools. Are you seeing/hearing this!?
Are we moving more towards a lifelong learning model within law schools?
If not, shouldn’t we be doing that?
Are LLM programs expanding quickly enough? Is more needed?
“With Vision Pro, you’re no longer limited by a display,” Apple CEO Tim Cook said, introducing the new headset at WWDC 2023. Unlike earlier mixed reality reports, the system is far more focused on augmented reality than virtual. The company refresh to this new paradigm is “spatial computing.”
“This is the first Apple product you look through and not at.” – Tim Cook
And with those famous words, Apple announced a new era of consumer tech.
Apple’s new headset will operate on VisionOS – its new operating system – and will work with existing iOS and iPad apps. The new OS is created specifically for spatial computing — the blend of digital content into real space.
Vision Pro is controlled through hand gestures, eye movements and your voice (parts of it assisted by AI). You can use apps, change their size, capture photos and videos and more.
From DSC: Time will tell what happens with this new operating system and with this type of platform. I’m impressed with the engineering — as Apple wants me to be — but I doubt that this will become mainstream for quite some time yet. Also, I wonder what Steve Jobs would think of this…? Would he say that people would be willing to wear this headset (for long? at all?)? What about Jony Ive?
I’m sure the offered experiences will be excellent. But I won’t be buying one, as it’s waaaaaaaaay too expensive.
Law school students can now take up to half of their classes online following a recent policy change by the American Bar Association.
ABA’s accrediting body voted last week to raise the ceiling on the number of credits students can earn online for their J.D., up from one-third.
It also struck down a prohibition on first-year law students taking no more than 10 credit hours remotely.
From DSC: It’s almost June of 2023 and matters/impacts of Artificial Intelligence (AI) are increasingly popping up throughout our society. But WOW! Look at this recent piece of news from the American Bar Association: Law school students can now take up to 50% of their credits online! (It used to be just 30%.)
At a time when we need many more lawyers, judges, legislators, politicians, and others to be more informed about emerging technologies — as well as being more tech-savvy themselves — I don’t think the ABA should be patting themselves on the back for this policy change. It’s a step in the right direction, but why it’s not 100% is mind-boggling to me.
May 21, 2023 It’s officially the season of caps, gowns, and stoles—and new grads are gearing up for entry into the world of work at a time when organizations are undergoing massive shifts. “The shifts include complex questions about how to organize for speed to shore up resilience, find the right balance between in-person and remote work models, address employees’ declining mental health, and build new institutional capabilities at a time of rapid technological change, among others,” write Patrick Guggenberger, Dana Maor, Michael Park, and Patrick Simon in a new report. These changes have significant implications for structures, processes, and people. How can new grads set themselves up for success in a quickly evolving environment? If you’re a soon-to-be new grad or know one, check out our newly refreshed special collection for insights and interviews on topics including productivity, hybrid work models, worker preferences, tech trends, and much more.
On a somewhat relevant posting (it has to do with career development as well), also see:
From Basic to Brand: How to Build and Use a Purposeful LinkedIn Profile — from er.educause.edu by Ryan MacTaggart and Laurie Burruss Developing a professional brand helps higher education professionals establish meaningful work-related connections and build credibility in their area of expertise.
Below comments/notes are from DSC (with thanks to Roberto Ferraro for this resource): according to Dan Pink, intrinsic motivation is very powerful — much more powerful for many types of “messy/unclear” cognitive work (vs. clear, more mechanical types of work). What’s involved here according to Pink? Autonomy, mastery, and purpose.
Dan Pink makes his case in the video below. My question is:
If this is true, how might this be applied to education/training/lifelong learning?
From DSC (cont’d):
As Dan mentions, we each know this to be true. For example, for each of our kids, my wife and I introduced them to a variety of things — music, sports, art, etc. We kept waiting for them to discover which thing(s) that THEY wanted to pursue. Perhaps we’ll find out that this was the wrong thing to do. but according to Pink, it’s aligned with the type of energy and productivity that gets released when we pursue something that we want to pursue. Plus creativity flows in this type of setting.
Trend No. 3: The business model faces a full-scale transformation — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo The traditional business model of higher education is broken as institutions can no longer rely on rising tuition among traditional students as the primary driver of revenue.
Excerpt:
Yet the opportunities for colleges and universities that shift their business model to a more student-centric one, serving the needs of a wider diversity of learners at different stages of their lives and careers, are immense. Politicians and policymakers are looking for solutions to the demographic cliff facing the workforce and the need to upskill and reskill generations of workers in an economy where the half-life of skills is shrinking. This intersection of needs—higher education needs students; the economy needs skilled workers—means that colleges and universities, if they execute on the right set of strategies, could play a critical role in developing the workforce of the future. For many colleges, this shift will require a significant rethinking of mission and structure as many institutions weren’t designed for workforce development and many faculty don’t believe it’s their job to get students a job. But if a set of institutions prove successful on this front, they could in the process improve the public perception of higher education, potentially leading to more political and financial support for growing this evolving business model in the future.
Also see:
Trend No. 2: The value of the degree undergoes further questioning — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo The perceived value of higher education has fallen as the skills needed to keep up in a job constantly change and learners have better consumer information on outcomes.
Excerpt:
Higher education has yet to come to grips with the trade-offs that students and their families are increasingly weighing with regard to obtaining a four-year degree.
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But the problem facing the vast majority of colleges and universities is that they are no longer perceived to be the best source for the skills employers are seeking. This is especially the case as traditional degrees are increasingly competing with a rising tide of microcredentials, industry-based certificates, and well-paying jobs that don’t require a four-year degree.
Trend No. 1: College enrollment reaches its peak — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo
Enrollment rates in higher education have been declining in the United States over the years as other countries catch up.
Excerpt:
Higher education in the United States has only known growth for generations. But enrollment of traditional students has been falling for more than a decade, especially among men, putting pressure both on the enrollment pipeline and on the work ecosystem it feeds. Now the sector faces increased headwinds as other countries catch up with the aggregate number of college-educated adults, with China and India expected to surpass the United States as the front runners in educated populations within the next decade or so.
Also related to higher education, see the following items:
Number of Colleges in Distress Is Up 70% From 2012 — from bloomberg.com by Nic Querolo (behind firewall) More schools see falling enrollement and tuition revenue | Small private, public colleges most at risk, report show
Based on a survey of college students over the last three semesters, students understand that remotely attending a lecture via remote synchronous technology is less effective for them than attending in person, but they highly value the flexibility of this option of attending when they need it.
As the Level Up coalition reports ,“the vast majority — 80% — of Black Americans believe that college is unaffordable.” This is not surprising given that Black families have fewer assets to pay for college and, as a result, incur significantly more student loan debt than their white or Latino peers. This is true even at the community college level. Only one-third of Black students are able to earn an associate degree without incurring debt.
Less than 30 percent of college graduates are working in a career closely related to their major, and the average worker has 12 jobs in their lifetime. That means, he says, that undergraduates must learn to be nimble and must build transferable skills. Why can’t those skills and ways of thinking be built into general education?
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“Anyone paying attention to the nonacademic job market,” he writes, “will know that skills, rather than specific majors, are the predominant currency.”
Positive Partnership: Creating Equity in Gateway Course Success— from insidehighered.com by Ashley Mowreader The Gardner Institute’s Courses and Curricula in Urban Ecosystems initiative works alongside institutions to improve success in general education courses.
The main takeaway is that our view of higher education’s value is souring. Fewer of us see post-secondary learning as worth the cost, and now a majority think college and university degrees are no longer worth it: “56% of Americans think earning a four-year degree is a bad bet compared with 42% who retain faith in the credential.”
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Again, this is all about one question in one poll with a small n. But it points to directions higher ed and its national setting are headed in, and we should think hard about how to respond.
Send in another victim of industrial disease — from jordanfurlong.substack.com The legal profession is drowning in psychological and emotional distress. One change, right now, could help save the next generation of lawyers from the flood.
Excerpt:
But don’t make the mistake of thinking this is a problem just at Paul Hastings or in the AmLaw 100. It’s everywhere. Mental distress and emotional anguish are endemic throughout the legal profession, driven by pathologies inextricably intertwined with our malignant cultural impulses and exploitative business models. And it’s getting much worse, very fast.
Take a deep breath, and then work your way through this list of findings from seven separate reports into the legal profession’s state of mental and emotional sickness:
Massachusetts: 77% of lawyers reported burnout from their work; almost half thought about leaving their job. 40% considered leaving the profession entirely due to stress. 7% experienced suicide ideation in the weeks before the survey.
California and DC: Lawyers were twice as likely as the general population to experience thoughts of suicide, and those with high stress were 22 times more likely to have such thoughts.
Midsized law firms: Nearly 3/4 of lawyers, paralegals and administrative professionals at midsized law firms report feeling stress, burnout, or being overwhelmed in the past year.
Canada: 59% of legal professionals report psychological distress. 56% report burnout. 24% say they’ve experienced suicidal thoughts at least once since starting practice.
UK: 62% of lawyers have experienced burnout as a result of their work in the last year. 57% put “an unmanageable caseload” at the top of their list of stressors at work, followed by a lack of work/life balance (42%).
In-house counsel: Legal department lawyers face burnout and attrition internally, and supply chain issues and high inflation externally. “The environment legal departments are operating in now is an extremely challenging one.”
Law students: Over 75% reported increased anxiety because of law school-related issues; over 50% reported experiencing depression. A majority reported experiencing anxiety (77%), disrupted sleep (71%), and depression (51%).
Every one of the percentages laid out above is higher for new lawyers, higher for women, higher for visible minorities, and higher for members of the LGBTQ+ community. And all but one of these reports were released just in the first two months of 2023.
From DSC: One of the enormous surprises that I learned about while working at a law school (from 2018-2021) is the state of mental health within the legal industry. It’s not good. Beware!
Students in college — or to anyone who is thinking about entering law school and then practicing some area of law — get educated on things. Talk to lawyers of all kinds — especially in the area(s) that you are thinking of going into.
Then go forward into your decision with your eyes wide open. Know that you will need to put up some serious boundaries; if you don’t do that, you too may suffer the consequences that many lawyers have had to deal with.
I caught up with an old college friend of mine a year or so ago. He was absolutely exhausted. He was emotionally at the end of his rope. He was the owner of his own law firm and was working non-stop. He didn’t want to disappoint his clients, so he kept saying yes to things…to almost everything in fact. He later got out of owning his own firm — thank God — and went to work for an insurance company.
Furlong: Law school curricula and bar admission programs in every jurisdiction should be upgraded, starting today, to include significant instruction to aspiring lawyers about the deadly serious threats to their lives and health posed by choosing a legal career.
I just want to pass this along because I don’t think many younger students realize the state of mental health and stress within the legal field. And while you’re reflecting on that, you should also pulse-check how AI is impacting the legal field. Along these lines — and also from Jordan Furlong — see:
In the post-AI legal world, what will lawyers do? Legally trained generative AI will “free up” lawyers by taking away millions of hours of work. The profession’s future depends on what comes after that.
What the economists found offers potentially great news for the economy, at least in one dimension that is crucial to improving our living standards: AI caused a group of workers to become much more productive. Backed by AI, these workers were able to accomplish much more in less time, with greater customer satisfaction to boot. At the same time, however, the study also shines a spotlight on just how powerful AI is, how disruptive it might be, and suggests that this new, astonishing technology could have economic effects that change the shape of income inequality going forward.
The article links to: Generative AI at Work — from nber.org by Erik Brynjolfsson, Danielle Li & Lindsey R. Raymond
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers. We provide suggestive evidence that the AI model disseminates the potentially tacit knowledge of more able workers and helps newer workers move down the experience curve. In addition, we show that AI assistance improves customer sentiment, reduces requests for managerial intervention, and improves employee retention.