user experience (UX)

How to navigate the next chapter of telehealth [mckinsey.com]

On 03/07/2022, in 5G, cryptocurrencies, emerging technologies, future, health, Metaverse, society, telemedicine / telehealth / virtual health, tools, trends, United States, user experience (UX), vendors, videoconferencing, Web3, by Daniel Christian

How to navigate the next chapter of telehealth — from mckinsey.com

Excerpt:

The use of telehealth has soared during the pandemic, broadening access to care while also allowing providers, patients, and payers to consider possibilities, from expanding care at home to managing costs. But stakeholders have starkly different views on this next wave of healthcare: In a recent McKinsey survey, two-thirds of physicians and 60 percent of patients said they agreed that virtual health is more convenient than in-person care for patients, but only 36 percent of physicians find it more convenient for themselves. Explore these insights to understand the ongoing transition of IRL (in real life) to URL (virtual) medical care offerings…

Also from McKinsey, see:

What technology trends will—and should—lead business agendas in 2022?

Excerpt:

We asked leaders in industry, academia, and at McKinsey to share their perspectives on the technology trends likely to headline business agendas this year, the ones that could—but shouldn’t—slip through the cracks, and what executives should think about when considering new technologies. Here is what they told us.

Metaverse. Web3. Crypto. 5G.

These are just a few of the technologies grabbing headlines at the start of 2022. But what technology trends truly sit atop business agendas this year? Which might be under executives’ radars but should be surfaced? And what should business leaders keep in mind as they consider these trends?

AI Could Power the Next Generation of Smart Glasses — from lifewire.com by Mayank Sharma. I’d like to thank Mayank for letting me contribute some thoughts to this article.
Making the bigger picture clearer

Key Takeaways

Biel Glasses has created a pair of smart glasses to enhance the mobility of users with low vision.
Experts believe smart glasses will soon outpace VR headsets in terms of adoption and use.
This new generation of smart glasses will infuse AI together with AR to give users a new and better perspective.

Metaverse and the practice of law (Part II) [Crutchfield]

On 03/02/2022, in emerging technologies, law schools, legislatures / government / legal, Metaverse, society, telelegal, telemedicine / telehealth / virtual health, user experience (UX), Web3, by Daniel Christian

Metaverse and the practice of law (Part II) — from abovethelaw.com by Ken Crutchfield
In the Metaverse, many rules that will govern interaction will be defined by terms and conditions in the contract signed to participate on a Metaverse platform.

Excerpt:

We could see more business applications emerge as well. Telemedicine might be an example. Could an MRI be analyzed in real time by a doctor in another state? Would someone trust a specialist in a particular type of cancer to perform laser surgery from thousands of miles away? There is already precedence for remote surgery, so the possibilities may not be that far off.

Overall, what we can expect to see is the Metaverse’s increasing ability to enable virtual transactions and experiences that we had not previously thought possible — and the world of legal technology may be no exception.

How Art Class Became a Rare Bright Spot for Students and Families During the Pandemic — from edsurge.com by Daniel Lempres

Excerpt:

When schools went remote two years ago, the National Art Education Association (NAEA) was quick to offer guidance on how best to reach students who have experienced trauma. They offered strategies for remote learning, as well as mental and emotional wellbeing.

Now more than ever, art educators must employ the tenets of social emotional learning, the NAEA says. In a recent report, the association recommended trauma-informed teaching strategies to promote mental health through self-expression—for their students’ sake and their own.

But with asynchronous lessons and virtual events, the amount of parental participation skyrocketed, she says.

The future of AR [900lbs.com]

On 03/01/2022, in Augmented Reality (AR), emerging technologies, user experience (UX), Virtual Reality (VR) / worlds / learning, wearables, XR - extended reality, by Daniel Christian

The future of AR — from 900lbs.com

Some of the topics include:

Where is #AR today and where’s it going?
What options/deployment methods are available & what are their limitations?
Web AR
We’ve heard a lot about AR headsets. Are they the best option?
Ok, I’m interested in creating an AR experience. What now?
What is the biggest piece of advice you have for brands diving into AR for the first time?
…and more

Also see:

Augmented Reality 101: Differences Between VR and AR — from magicleap.com

Telehealth…then telelegal.

On 02/26/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, Access to Justice (A2J), accessibility / UDL, assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), colleges, communications, community colleges, experimentation, future, health, higher education, ideas, IT in HE, K-12 related, Legal operations, legal reform, legal technologies, legislatures / government / legal, more voice more choice more control, multimedia, new business models, participation, platforms, productivity / tips and tricks, society, student-related, surviving, technologies for your home, telelegal, telemedicine / telehealth / virtual health, telepresence, tools, trends, United States, universities, user experience (UX), vendors, videoconferencing, vision/possibilities, web-based collaboration, youth, by Daniel Christian

The doctor is in—the video call — from mckinsey.com

Excerpt:

More patients than ever were willing to try virtual health services after COVID-19 emerged. Last year, the use of telehealth care was 38 times higher than prepandemic levels, as appointments such as follow-ups could easily be delivered remotely. A recent McKinsey survey shows that up to $265 billion in Medicare spending could shift to patients’ homes by 2025, with greater physician participation in the transition from telehealth to at-home care.

From facility to home: How healthcare could shift by 2025 — from mckinsey.com by Oleg Bestsennyy, Michelle Chmielewski, Anne Koffel, and Amit Shah

Also see the other charts via their daily chart feature:

Using Telehealth to Expand Student Access to Care — from techlearning.com by Erik Ofgang
Renee Kotsopoulo, director of health services for the Garland ISD in Texas, helped bring telehealth to her students and believes technology can help keep kids healthy and in school.

Can Teletherapy Companies Ease the Campus Mental-Health Crisis? — from chronicle.com by Kate Hidalgo Bellows

From DSC:
Telehealth has been booming during the pandemic. I think telelegal will ride on the coattails of telehealth.

Is there a skills gap in learning design? — from neilmosley.com by Neil Mosley

Excerpt:

Another deficiency in higher education has also been the dearth of support there is for learning design. Roles such as Learning Designer or Instructional Designer have been relatively niche in UK higher education, they have tended to exist only in online or distance education settings.

This seems to be changing a little and there’s been more of these roles created over the past two years. Hopefully, as a result of growing recognition of the design and planning work that’s needed in higher education as the teaching and study experience grows in complexity.

Whilst broadly positive, this has thrown up another problem – the inconsistency and variability of skills amongst those that might refer to themselves as a Learning or Instructional Designer.

From DSC:
Though this is from the UK, these perspectives and the issues Neil raises are also very much present here in the United States. Neil raises some important questions, such as:

Aare the Learning Designers and/or Instructional Designers getting the training that they need?
What’s expected of them?
Are they utilized properly?
How do you scale their work?
How do you get professors and teachers to think of *designing* their learning experiences?

Addendum on 2/19/22:

A time for learning experience designers — from thetechedvocate.org by Matthew Lynch

And if the last two years have taught us anything, it’s that this collective movement toward learning experience design will be essential to help striving students go on better, more productive, and personally meaningful educational journeys. Indeed, we must help spread the word that education is more than a collection of classes. It may include classes, but it is so much more. At its best, it is a carefully and thoughtfully crafted and curated family of experiences that can help striving students change their lives!

Holograms? Check! Now what? [Bieniek @ Webex]

On 02/17/2022, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, experimentation, future, future of higher education, game-changing environment, higher education, Holographic comms, homeschooling/homeschoolers, human-computer interaction (HCI), immersion, innovation, instructional design, intelligent tutoring, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, Legal operations, library / librarians, Metaverse, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, participation, society, teaching online, technologies for your home, telelegal, telemedicine / telehealth / virtual health, tools, training / L&D, TVs, ubiquitous learning, universities, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, vocational / trades, voice recognition / voice enabled interfaces, web-based collaboration, Web3, by Daniel Christian

Holograms? Check! Now what? — from blog.webex.com by Elizabeth Bieniek

Excerpt (emphasis DSC):

Two years ago, I wrote about the Future of Meetings in 2030 and hinted at an effort my team was building to make this a reality. Now, we have publicly unveiled Webex Hologram and brought the reality of a real-time, end-to-end holographic meeting solution to life.

With Webex Hologram, you can feel co-located with a colleague who is thousands of miles away. You can share real objects in incredible multi-dimensional detail and collaborate on 3D content to show perspective, share, and approve design changes in real-time, all from the comfort of your home workspace.

As the hype dies down, the focus on entirely virtual experiences in fanciful environments will abate and a resurgence in focus on augmented experiences—interjecting virtual content into the physical world around you for an enhanced experience that blends the best of physical and virtual—will emerge.

The ability to have curated information at one’s fingertips, still holds an incredible value prop that has yet to be realized. Applying AI to predict, find, and present this type of augmented information in both 2D and 3D formats will become incredibly useful.

From DSC:
As I think of some of the categories that this posting about establishing a new kind of co-presence relates to, there are many relevant ones:

21st century
24x7x365
3D
Audio/Visual (A/V)
Artificial Intelligence (AI)
Cloud-based
Collaboration/web-based collaboration
Intelligent tutoring
Law schools, legal, government
Learning, learning agents, learning ecosystems, Learning from the Living [Class] Room, learning spaces/hubs/pods
Libraries/librarians
K-12, higher education, corporate training
Metaverse
Online learning
Telelegal, telemedicine
Videoconferencing
Virtual courts, virtual tutoring, virtual field trips
Web3

Exploring Virtual Reality [VR] learning experiences in the classroom [Dene Poth]

On 02/14/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, adjunct faculty, attention, Augmented Reality (AR), colleges, community colleges, corporate universities / corporate training, digital audio, digital learning, digital storytelling, digital textbooks, digital video, drama/theater, education technology, educational games / serious games, emerging technologies, Emotion, engagement / engaging students, experimentation, faculty/staff, higher education, Holographic comms, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, interactivity, IT in HE, K-12 related, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, media/film, Metaverse, Mixed Reality (MR), more voice more choice more control, multimedia, storytelling, streams of content, student-related, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, telepresence, television, tools, training / L&D, transmedia, TVs, ubiquitous learning, United States, universities, user experience (UX), vendors, videoconferencing, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, vocational / trades, wearables, web-based collaboration, XR - extended reality, by Daniel Christian

Exploring Virtual Reality [VR] learning experiences in the classroom — from blog.neolms.com by Rachelle Dene Poth

Excerpt:

With the start of a new year, it is always a great time to explore new ideas or try some new methods that may be a bit different from what we have traditionally done. I always think it is a great opportunity to stretch ourselves professionally, especially after a break or during the spring months.

Finding ways to boost student engagement is important, and what I have found is that by using tools like Augmented Reality (AR) and Virtual Reality (VR), we can immerse students in unique and personalized learning experiences. The use of augmented and virtual reality has increased in K-12 and Higher Ed, especially during the past two years, as educators have sought new ways to facilitate learning and give students the chance to connect more with the content. The use of these technologies is increasing in the workplace, as well.

With all of these technologies, we now have endless opportunities to take learning beyond what has been a confined classroom “space” and access the entire world with the right devices.

Five Building Blocks in the New Architecture of High Schools [Vander Ark]

On 01/28/2022, in collaboration, future, ideas, immersion, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learning ecosystem, Learning Experience Design, personalized/customized learning, project-based learning, real-world assignments, skills, user experience (UX), vendors, vision/possibilities, by Daniel Christian

Five Building Blocks in the New Architecture of High Schools — from gettingsmart.com by Tom Vander Ark

Key Points

Schools personalizing learning and moving to mastery often use five linked learner experience systems to promote growth on learning goals.
Each system has unique learner experiences, feedback protocols, supports and staffing strategies.
These systems work independently and together to promote learner-centered growth toward shared outcomes.

Schools personalizing learning and moving to mastery or competency-based learning models often use five linked learner experience systems to promote growth on learning goals: skill-building, projects, immersion, advisory, and out-of-school learning. Each system has unique learner experiences, feedback protocols, supports and staffing strategies. These systems work independently and together to promote learner-centered growth toward shared outcomes (i.e., learner profile or portrait of a graduate).

An example of teaching & learning in the metaverse

On 01/18/2022, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, digital audio, digital learning, digital video, experimentation, future, future of higher education, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, Metaverse, multimedia, training / L&D, user experience (UX), Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, Web3, webinars, workplace, by Daniel Christian

From DSC:
Here’s a brief example of what teaching & learning could like in the metaverse. I realize this is just one example, and there will likely be a variety of options and formats…but it’s an interesting thought experiment.

The Metaverse in the works! pic.twitter.com/vmHL5oXOVP

— DekmarTrades via TradeCaster (@DekmarTrades) January 17, 2022

Talk about engagement! Here are some fun ideas to engage your audience, class, and/or group!!! [Christian]

On 01/18/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, Adobe, adult learning, attention, Canvas - and other Instructure-related items, CMS/LMS, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate universities / corporate training, creativity, Daniel S. Christian, digital audio, digital learning, digital video, education technology, educational games / serious games, Emotion, engagement / engaging students, entrepreneurship, experimentation, higher education, ideas, innovation, instructional design, interactivity, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, lifelong learning, love of learning, Microsoft, multimedia, online learning, online media, participation, platforms, remote teaching and learning, teachers, teaching & learning, teaching online, technologies for your home, tools, training / L&D, TVs, user experience (UX), user interface design, using teams, vendors, videoconferencing, vision/possibilities, web-based collaboration, webinars, by Daniel Christian

From DSC:
These ideas are specially meant for you entrepreneurs and vendors out there! Including such vendors and products such as Zoom, Cisco Webex, Microsoft Teams, Adobe Connect, and others!

This idea could also be profitable and fun for CMS/LMS vendors and products such as Instructure/Canvas, Blackboard Learn, D2L, Google Classroom and others!

How might we take engagement within an online-based learning environment to an entirely different level? Well, check out these ideas!

What if learning could feature more personality? Be more fun? Have shades of game shows even!? Yet at the same time, if you are a learner who ventures into the ideas that I’m about to suggest, you had better be ready to back up and explain your perspective/position!

Here’s what I’m getting at. You know when you are messaging you can insert some fun motion graphics into your message?

Well, what about if we could select from a bank of very short video clips during a live/synchronous discussion — or during an asynchronous-based discussion board posting — that contained a famous movie clip/message? Then, if you choose to do that, you are then required to explain your perspective/position.

Video	What the video could mean
“Beam me up Scotty! There’s no intelligent life down here.”	This is ridiculous. No one’s making any sense here.
“You meddling kids.” From various bad guys on Scooby-Doo.	You’re messing with me. I don’t agree with your perspective, and here’s why.
“That does not compute.” Spock from Star Trek.	I don’t agree with your answer. That doesn’t make any sense and here’s why.
“You can’t handle the truth.” Jack Nicholson in “A Few Good Men.”	Are you sure you want to know the truth about this topic? Can you handle such a truth? This is about to get real in here.
“Do. Or do not. There is no try.” Yoda. Star Wars	Take action on something; do something.
“I’ll be back.” Arnold Schwarzenegger in various films.	I’m stepping away from my desk…but I’ll be back soon. or You may have one this round, but I’ll be back for another round.

Learners within a learning community could use entertainment and have some fun while also having to backup their position/perspective! Talk about engagement! Shooooot.

And/or…learners could be like DJ’s at radio stations — and, on the fly, select from a bank of songs, audio-based noises and sounds!

The danger here is that humor can sometimes backfire and/or offend someone. So we would need to watch the content that’s available to choose from within the repositories of media. We would want to do some serious beta testing here to make sure things stay on the fun, entertaining, and educational sides of things.

Such an approach could introduce opportunities for creativity and for honing one’s ability to think on one’s feet. Also, learners could work on their communication skills as well as their ability to debate or persuade, or to practice some critical thinking.

While more gameshow-like on the surface, if you use such media, you have to explain why you used that media.

Reflections on “AI-powered chatbots, designed ethically, can support high-quality university teaching”

On 01/14/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, bots, Canada, collaboration, colleges, community colleges, content development, aggregation, repositories, digital learning, education technology, emerging technologies, ethics, Europe, faculty/staff, India, innovation, intelligent systems, intelligent tutoring, learning agents, learning ecosystem, Natural Language Processing (NLP), teaching & learning, teaching online, United States, user experience (UX), user interface design, using teams, vendors, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

DC: The staff from Teaching & Learning Centers as well as the IT/AV staff would likely collaborate on creating/maintaining this type of database.#teachingandlearning #AV #IT #AI #NLP #highereducation https://t.co/Vs3RQJwrrH

— Daniel Christian (he/him/his) (@dchristian5) January 13, 2022

28 Website Accessibility Terms to Know in 2022 [Juviler]

On 12/29/2021, in accessibility / UDL, assistive technologies, business, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate universities / corporate training, digital audio, digital learning, digital video, higher education, instructional design, K-12 related, law schools, legislatures / government / legal, Metaverse, MOOCs -- Massive Open Online Courses, multimedia, neurodivergent/special needs, online learning, online media, online tutoring, society, student-related, teaching & learning, United States, universities, usability, user experience (UX), vendors, web design and production, web-based collaboration, by Daniel Christian

28 Website Accessibility Terms to Know in 2022 — from blog.hubspot.com by Jamie Juviler

Excerpt:

No matter the type of website you run or the industry that you’re in, prioritizing web accessibility is key to your success.
…
To ensure your website meets today’s standards for web accessibility, you’ll first need to understand the terminology. Accessibility is a big, dense area with a lot of jargon, acronyms, and codes — enough to steer a new website owner away from the topic altogether.

That’s why we’ve put together this glossary of 28 essential web accessibility terms any website owners should be aware of. By knowing the language, you’ll find it much easier to adopt accessibility principles on your own site and better serve visitors with disabilities.

Addendum on 12/31/21:

Accessibility awareness is on the rise, but is it turning into action? — from techcrunch.com by Joe Devon

Excerpts:

A Harris Poll reveals that more than half of American adults increased their online activities because of the pandemic. That number grows to 60% for people with disabilities.

The increase in online activities does not mean that everyone is able to achieve their goals. So, what kind of impact is the crisis having on accessibility? Are organizations finally getting the message on the importance of accessibility?
…

With that, here are the key results from the Alexa top 100 website testing:

- Out of the websites tested, 62% were accessible to screen readers, up from 40% in 2020.
- Every single page passed for having the valid document “lang” attribute.
- Only 11% of websites tested had errors in input field labels.
- The most common error was the use of ARIA (Accessible Rich Internet Applications specification)
- The second most common error was color contrast.

From DSC:
That last article linked to:

The 2021 State of Accessibility Report (SOAR) report

2021 Resource Recap from Quality Matters

On 12/17/2021, in accessibility / UDL, assessment, higher education, instructional design, interaction design, interactivity, law schools, learning, learning ecosystem, Learning Experience Design, multimedia, online learning, quality, United States, universities, usability, user experience (UX), vendors, by Daniel Christian

Quality Matters > Higher Education News > December 2021

Throughout the year, we — along with members of our amazing community — share resources to help all of us deliver on our online promise. Here are some of the most popular items from 2021 for you to use and share:

QM Bridge to Quality Course Design Guide — printable PDF version
Accessibility and Usability Resource Site
QM Self-Review Tool
Video: Redesigning Assessments for Interaction & Engagement
QM-Hosted Research Webinar Recordings
QM Success Stories (members only), including “Walking in Someone Else’s Shoes: The True Impact of Digital Accessibility“
Dr. Steven Crawford’s series on multimedia use in online learning — start with “Designing Multimedia Presentations for Your Course”

Learning Ecosystems

How to navigate the next chapter of telehealth [mckinsey.com]

Metaverse and the practice of law (Part II) [Crutchfield]

The future of AR [900lbs.com]

Is there a skills gap in learning design? [Mosley]

2021 Resource Recap from Quality Matters

Categories

Tags