Microsoft New Future of Work Report 2023 — from microsoft.com by various authors; via Stefan Bauschard

Throughout 2023, AI and the future of work have frequently been on the metaphorical – and often literal – front page around the world. There have been many excellent articles about the ways in which work may change as LLMs are increasingly integrated into our lives. As such, in this year’s report we focus specifically on areas that we think deserve additional attention or where there is research that has been done at Microsoft that offers a unique perspective. This is a report that should be read as a complement to the existing literature, rather than as a synthesis of all of it.

This is a rare time, one in which research will play a particularly important role in defining what the future of work looks like. At this special moment, scientists can’t just be passive observers of what is happening. Rather, we have the responsibility to shape work for the better. We hope this report can help our colleagues around world make progress towards this goal.
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Microsoft New Future of Work Report 2023

Excerpt:

Analyzing and integrating may become more important skills than searching and creating 
With content being generated by AI, knowledge work may shift towards more analysis and critical integration

  • Information search as well as content production (manually typing, writing code, designing images) is greatly enhanced by AI, so general information work may shift to integrating and critically analyzing retrieved information
  • Writing with AI is shown to increase the amount of text produced as well as to increase writing efficiency (Biermann et al. 2022, Lee et al 2022)
  • With more generated text available, the skills of research, conceptualization, planning, prompting and editing may take on more importance as LLMs do the first round of production (e.g., Mollick 2023).
  • Skills not directly to content production, such as leading, dealing with critical social situations, navigating interpersonal trust issues, and demonstrating emotional intelligence, may all be more valued in the workplace (LinkedIn 2023)
 

K12 District-Level Perspectives on AI — from aiforeducation.io by Amanda Bickerstaff, Dr. Patrick Gittisriboongul, Samantha Armstrong, & Brett Roer

Want to know how K12 schools are navigating the adoption of AI and what district-level leaders really think about GenAI EdTech tools?

Join us for this free webinar where we discussed AI technology, literacy, training, and the responsible adoption of GenAI tools in K12. Our panel explored what is working well – and not so well – across their districts from a school leader and practitioner’s perspective.


ChatGPT Has Changed Teaching. Our Readers Tell Us How. — from chronicle.com by Beth McMurtrie and Beckie Supiano

Those vastly different approaches to college writing pretty much sum up the responses to generative AI: They’re all over the map.

One year after its release, ChatGPT has pushed higher education into a liminal place. Colleges are still hammering out large-scale plans and policies governing how generative AI will be dealt with in operations, research, and academic programming. But professors have been forced more immediately to adapt their classrooms to its presence. Those adaptations vary significantly, depending on whether they see the technology as a tool that can aid learning or as a threat that inhibits it.

Nearly 100 faculty members shared their stories. While not a representative sample, they teach at a wide range of institutions: 15 community colleges, 32 public and 24 private four-year colleges or universities, seven international institutions, and one for-profit college. They teach a variety of subjects, including animal science, statistics, computer science, history, accounting, and composition. Many spent hours learning about AI: enrolling in workshops and webinars, experimenting with the tools, and reading articles, so that they could enter the fall semester informed and prepared.


The Disruption of AI in CTE Is Real — from techlearning.com by Annie Galvin Teich
An ACTE expert panel urges CTE educators to jump on the AI train as it’s already left the station

10 Best Practices for AI and CTE 

  1. Embrace AI and use it first for simple tasks to create efficiencies. Then use it to individualize instruction and for formative assessment tools aligned to standards.
  2. Be creative and conscious of internal bias and ethics. Focus on DEI and access.
  3. Encourage students to use apps and tools to start moving toward an integrated curriculum using AI.
  4. Prepare students for jobs of the future by partnering with industry to solve real problems.
  5. …and others

How are universities responding to generative AI? — from medium.com by Nic Newman
What’s next for higher education as we enter a new wave of edtech innovation: AI-powered learning

Where will AI make a big difference?
At Emerge, we have identified eight high-level trends — what we’re calling “engines of opportunity”. These eight “engines of opportunity” capture our ideas about how AI is being used to drive better practice and outcomes in HE, now and into the future.

They fall into two main categories:

  • Making learning more engaging: solutions that scale high quality pedagogy at low cost.
  • Making teaching more efficient: solutions that save educators and organisations time and money.

 

The rise of AI fake news is creating a ‘misinformation superspreader’ — from washingtonpost.com by Pranshu Verma
AI is making it easy for anyone to create propaganda outlets, producing content that can be hard to differentiate from real news

Artificial intelligence is automating the creation of fake news, spurring an explosion of web content mimicking factual articles that instead disseminates false information about elections, wars and natural disasters.

Since May, websites hosting AI-created false articles have increased by more than 1,000 percent, ballooning from 49 sites to more than 600, according to NewsGuard, an organization that tracks misinformation.

Historically, propaganda operations have relied on armies of low-paid workers or highly coordinated intelligence organizations to build sites that appear to be legitimate. But AI is making it easy for nearly anyone — whether they are part of a spy agency or just a teenager in their basement — to create these outlets, producing content that is at times hard to differentiate from real news.


AI, and everything else — from pitch.com by Benedict Evans


Chevy Chatbots Go Rogue — from
How a customer service chatbot made a splash on social media; write your holiday cards with AI

Their AI chatbot, designed to assist customers in their vehicle search, became a social media sensation for all the wrong reasons. One user even convinced the chatbot to agree to sell a 2024 Chevy Tahoe for just one dollar!

This story is exactly why AI implementation needs to be approached strategically. Learning to use AI, also means learning to build thinking of the guardrails and boundaries.

Here’s our tips.


Rite Aid used facial recognition on shoppers, fueling harassment, FTC says — from washingtonpost.com by Drew Harwell
A landmark settlement over the pharmacy chain’s use of the surveillance technology could raise further doubts about facial recognition’s use in stores, airports and other venues

The pharmacy chain Rite Aid misused facial recognition technology in a way that subjected shoppers to unfair searches and humiliation, the Federal Trade Commission said Tuesday, part of a landmark settlement that could raise questions about the technology’s use in stores, airports and other venues nationwide.

But the chain’s “reckless” failure to adopt safeguards, coupled with the technology’s long history of inaccurate matches and racial biases, ultimately led store employees to falsely accuse shoppers of theft, leading to “embarrassment, harassment, and other harm” in front of their family members, co-workers and friends, the FTC said in a statement.


 

Tips on making professional-looking, engaging videos for online courses — from timeshighereducation.com by Geoff Fortescue
Making videos for online classes doesn’t have to be costly. Here are ways to make them look professional on a budget

During lockdown, we were forced to start producing videos for Moocs remotely. This was quite successful, and we continue to use these techniques whenever a contributor can’t come to the studio. The same principles can be used by anyone who doesn’t have access to a media production team. Here are our tips on producing educational videos on a budget.

 

AI Is Transforming Corporate Learning Even Faster Than I Expected — from joshbersin.com by Josh Bersin

Excerpts (emphasis DSC):

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Here’s a simple example. I asked Galileo™, which is powered by 25 years of research and case studies, “How do I deal with an employee who’s always late? And please give me a narrative to help?” Rather than take me to a course on management or show me a bunch of videos, it simply answered the question. This type of interaction is where much of corporate learning is going.

In all my years as an analyst, I’ve never seen a technology with so much potential. AI will revolutionize the L&D landscape, reinventing how we do our work so L&D professionals can spend time consulting with the business.

 

 

Channel 1 -- personalized gloabl news network powered by generative AI

From DSC:
Hhhhhmmmmm……not sure yet that this is a good idea. But I doubt there’s any stopping it.

 



How AI ‘sees’ the world – what happened when we trained a deep learning model to identify poverty — from theconversation.com by Ola Hall Hamid Sarmadi Thorsteinn Rögnvaldsson

Recent advances in artificial intelligence (AI) have created a step change in how to measure poverty and other human development indicators. Our team has used a type of AI known as a deep convolutional neural network (DCNN) to study satellite imagery and identify some types of poverty with a level of accuracy close to that of household surveys.


E.U. reaches deal on landmark AI bill, racing ahead of U.S. — from washingtonpost.com by Anthony Faiola, Cat Zakrzewski and Beatriz Ríos (behind paywall)
The regulation paves the way for what could become a global standard to classify risk, enforce transparency and financially penalize tech companies for noncompliance.

European Union officials reached a landmark deal Friday on the world’s most ambitious law to regulate artificial intelligence, paving the way for what could become a global standard to classify risk, enforce transparency and financially penalize tech companies for noncompliance.

Along these lines, also see:


 

 

Google hopes that this personalized AI -- called Notebook LM -- will help people with their note-taking, thinking, brainstorming, learning, and creating.

Google NotebookLM (experiment)

From DSC:
Google hopes that this personalized AI/app will help people with their note-taking, thinking, brainstorming, learning, and creating.

It reminds me of what Derek Bruff was just saying in regards to Top Hat’s Ace product being able to work with a much narrower set of information — i.e., a course — and to be almost like a personal learning assistant for the course you are taking. (As Derek mentions, this depends upon how extensively one uses the CMS/LMS in the first place.)

 

Can new AI help to level up the scales of justice?


From DSC:
As you can see from the above items, Mr. David Goodrich, a great human being and a fellow Instructional Designer, had a great comment and question regarding the source of my hope that AI — and other forms of legaltech — could significantly provide more access to justice here in America. Our civil justice system has some serious problems — involving such areas as housing, employment, healthcare, education, families, and more.

I’d like to respond to that question here.

First of all, I completely get what David is saying. I, too, have serious doubts that our horrible access to justice (#A2J) situation will get better. Why? Because:

  • Many people working within the legal field like it this way, as they are all but assured victory in most of the civil lawsuits out there.
  • The Bar Associations of most of the states do not support changes that would threaten their incomes/livelihoods. This is especially true in California and Florida.
  • The legal field in general is not composed, for the most part, of highly innovative people who make things happen for the benefit of others. For example, the American Bar Association is 20+ years behind in terms of providing the level of online-based learning opportunities that they should be offering. They very tightly control how legal education is delivered in the U.S.

Here are several areas that provide me with hope for our future


There are innovative individuals out there fighting for change.
And though some of these individuals don’t reside in the United States, their work still impacts many here in America. For examples, see:

There are innovative new companies, firms, and other types of organizations out there fighting for change. For examples:

There are innovative new tools and technologies out there such as:

  • Artificial Intelligence (AI) and Machine Learning (ML) 
    • AI and machine learning remain pivotal in legaltech, especially for in-house lawyers who deal with vast quantities of contracts and complex legal matters. In 2024, these technologies will be integral for legal research, contract review, and the drafting of legal documents. Statistics from the Tech & the Law 2023 Report state more than three in five corporate legal departments (61%) have adopted generative AI in some capacity, with 7% actively using generative AI in their day-to-day work. With constant improvements to LLM (Large Language Models) by the big players, i.e. OpenAI, Google, and Microsoft (via OpenAI), 2024 will see more opportunities open and efficiencies gained for legal teams. (Source)
    • From drafting contracts to answering legal questions and summarising legal issues, AI is revolutionising the legal profession and although viewed with a sceptical eye by some law firms, is generally perceived to be capable of bringing huge benefits. (Source)
    • Legal bots like Harvey will assist lawyers with discovery.
  • Technology-assisted review (TAR) in e-discovery
  • Due to COVID 19, there were virtual courtrooms set up and just like with virtual/online-based learning within higher education, many judges, litigants, lawyers, and staff appreciated the time savings and productivity gains. Along these lines, see Richard Susskind’s work. [Richard] predicts a world of online courts, AI-based global legal businesses, disruptive legal technologies, liberalized markets, commoditization, alternative sourcing, simulated practice on the metaverse, and many new legal jobs. (Source)

There are innovative states out there fighting for change. For examples:

  • Utah in 2020 launched a pilot program that suspended ethics rules to allow for non-lawyer ownership of legal services providers and let non-lawyers apply for a waiver to offer certain legal services. (Source)
  • Arizona in 2021 changed its regulatory rules to allow for non-lawyer ownership. (Source)
  • Alaska with their Alaska Legal Services Corporation
  • …and others

And the last one — but certainly not the least one — is where my faith comes into play. I believe that the Triune God exists — The Father, The Son, and The Holy Spirit — and that the LORD is very active in our lives and throughout the globe. And one of the things the LORD values highly is JUSTICE. For examples:

  • Many seek an audience with a ruler, but it is from the Lord that one gets justice. Proverbs 29:26 NIV
  • These are the things you are to do: Speak the truth to each other, and render true and sound judgment in your courts; Zechariah 8:16 NIV
  • …and many others as can be seen below

The LORD values JUSTICE greatly!


So I believe that the LORD will actively help us provide greater access to justice in America.


Well…there you have it David. Thanks for your question/comment! I appreciate it!

 

Animate Anyone — from theneurondaily.com by Noah Edelman & Pete Huang

Animate Anyone is a new project from Alibaba that can animate any image to move however you’d like.

While the technology is bonkers (duh), the demo video has stirred up mixed reactions.

I mean…just check out the (justified) fury on Twitter in response to this research.

To the researchers’ credit, they haven’t released a working demo yet, probably for this exact concern.


 

Q* MAY have made a breakthrough in two more intelligence domains (reasoning and planning). — from stefanbauschard.substack.com by Stefan Bauschard.
That shouldn’t surprise you; it will eventually happen.

DSC: I’m a bit confused this am as I’m seeing multiple — but different – references to “Q” and what it is. It seems to be at least two different things: 1) OpenAI’s secret project Q* and 2) Amazon Q, a new type of generative artificial intelligence-powered assistant

We need to start aligning the educational system with a world where humans live with machines that have intelligence capabilities that approximate their own.

  • Today’s freshmen *may* graduate into a world where AIs have at least similar intelligence abilities to humans. Today’s 1st graders *probably* will.
  • Efforts need to be made to align the educational system with a world where machines will have intelligence capabilities similar to those of humans.


Uncovering the AI Industry: 50 Most Visited AI Tools and Their 24B+ Traffic Behavior — from writerbuddy.ai; via AI Valley – Barsee



AWS Announces Amazon Q to Reimagine the Future of Work — from press.aboutamazon.com
New type of generative AI-powered assistant, built with security and privacy in mind, empowers employees to get answers to questions, solve problems, generate content, and take actions using the data and expertise found at their company

LAS VEGAS–(BUSINESS WIRE)–At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced Amazon Q, a new type of generative artificial intelligence-(AI) powered assistant that is specifically for work and can be tailored to a customer’s business. Customers can get fast, relevant answers to pressing questions, generate content, and take actions—all informed by a customer’s information repositories, code, and enterprise systems. Amazon Q provides information and advice to employees to streamline tasks, accelerate decision making and problem solving, and help spark creativity and innovation at work.



 

Exploring blockchain’s potential impact on the education sector — from e27.co by Moch Akbar Azzihad M
By the year 2024, the application of blockchain technology is anticipated to have a substantial influence on the education sector

Areas mentioned include:

  • Credentials that are both secure and able to be verified
  • Records of accomplishments that are not hidden
  • Enrollment process that is both streamlined and automated
  • Storage of information that is both secure and decentralised
  • Financing and decentralised operations
 

Can new AI help to level up the scales of justice? — from gtlaw.com.au by Peter Waters, Jason Oliver, and David Baddeley

So asks a recent study by two academics from Stanford Law School, David Freeman Engstrom and Nora Freeman Engstrom, on the potential impact of AI on the civil litigation landscape in the US.

It is against this landscape, the study observes, that champions of legal tech have suggested that there is an opportunity for legal tech to “democratise” litigation and put litigation’s “haves” and “have nots” on a more equal footing, by arming smaller firms and sole practitioners with the tools necessary to do battle against their better resourced opponents, and cutting the cost of legal services, putting lawyers within reach of a wider swathe of people.

But is this a real opportunity, and will AI be key to its realisation?

However, while AI may reduce the justice gap between the “haves” and “have-nots” of litigation, it could also exacerbate existing inequalities.

From DSC:
While this article approaches things from the lawyer’s viewpoint, I’d like to see this question and the use of AI from the common man’s/woman’s viewpoint. Why? In order to provide FAR GREATER access to justice (#A2J) for those who can’t afford a lawyer as they head into the civil law courtrooms.

  • Should I take my case to court? Do I have a chance to win this case? If so, how?
  • What forms do I need to complete if I’m going to go to court?
  • When and how do I address the judge?
  • What does my landlord have to do?
  • How do I prevent myself from falling into a debt-collection mess and/or what options do I have to get out of this mess?
  • Are there any lawyers in my area who would take my case on a pro bono basis?
  • …and judges and lawyers — as well as former litigants — could add many more questions (and answers) to this list

Bottom line:
It is my hope that technology can help increase access to justice.


Also relevant/see:

Virtual Justice? Exploring AI’s impact on legal accessibility — from nortonrosefulbright.com by Chris Owen and Mary-Frances Murphy

Excerpt (emphasis DSC):

A number of products are already under development, or have been launched. One example is a project that Norton Rose Fulbright is working on, together with not-for-profit legal service Justice Connect. The scope is to develop an automated natural language processing AI model that seeks to interpret the ‘everyday’ language used by clients in order to identify the client’s legal issues and correctly diagnose their legal problem. This tool is aimed at addressing the struggles that individuals often face in deciphering legal jargon and understanding the nature of their legal issue and the type of lawyer, or legal support, they need to resolve that problem.

 

Thomson Reuters’ AI debut signals a new era of widespread AI integration in legaltech — from nydailyrecord.com by Nicole Black

It shouldn’t surprise you to learn that legal technology companies have joined the fray. Since early 2023, over one hundred announcements from legal technology companies have emerged, detailing plans to incorporate generative AI functionality into their products. Although most products are stillfirm;eta, rest assured that regardless of the software platforms used in your firm, you can expect that generative AI will soon be seamlessly integrated into the tools that are part of the daily workflows of legal professionals in your firm.

Proof in point: Wednesday’s generative AI announcements from Thomson Reuters offer strong evidence that we’re entering a new era of widespread AI integration. For Thomson Reuter’s legal customers, the integrated generative AI experience will soon be a reality and readily accessible across several different products. This newfound capability largely stems from leveraging CoCounsel, a generative AI legal assistant tool acquired by Thomson Reuters as part of the acquisition of Casetext for $650 million, which was completed in August.

Ironcrow AI’s LLM Sandbox: Setting an Industry Standard — from mccrus.com by McCoy Russell; with thanks to Mr. Justin Wagner out on LinkedIn for this resource

As an innovative firm, McCoy Russell has been at the forefront of patent law with its development and use of proprietary AI software via its software arm Ironcrow AI. Recently, Ironcrow has invested substantial efforts to create a specialized AI LLM Sandbox as a key tool for patent professionals.

Ironcrow is excited to announce a groundbreaking achievement in the field of AI/ML for Patent Law professionals – Ironcrow’s specialized AI LLM Sandbox has achieved a score above the 70% threshold required to pass the patent bar exam, using a test set of questions. While other researchers have developed tools to pass a state bar exam, none have attempted to pass the specialized patent bar exam administered by the USPTO.

This remarkable feat showcases the innovation by the Ironcrow and McCoy Russell partnership and the ability of the LLM Sandbox’s “Interrogate” feature to answer questions based on the knowledge of the patent procedure. The Sandbox can provide well-cited answers along with relevant excerpts from the MPEP, etc., to its users. This unique feature sets Ironcrow AI’s LLM Sandbox apart from other systems in the market.

 

 

From DSC:
The recent drama over at OpenAI reminds me of how important a few individuals are in influencing the lives of millions of people.

The C-Suites (i.e., the Chief Executive Officers, Chief Financial Officers, Chief Operating Officers, and the like) of companies like OpenAI, Alphabet (Google), Meta (Facebook), Microsoft, Netflix, NVIDIA, Amazon, Apple, and a handful of others have enormous power. Why? Because of the enormous power and reach of the technologies that they create, market, and provide.

We need to be praying for the hearts of those in the C-Suites of these powerful vendors — as well as for their Boards.

LORD, grant them wisdom and help mold their hearts and perspectives so that they truly care about others. May their decisions not be based on making money alone…or doing something just because they can.

What happens in their hearts and minds DOES and WILL continue to impact the rest of us. And we’re talking about real ramifications here. This isn’t pie-in-the-sky thinking or ideas. This is for real. With real consequences. If you doubt that, go ask the families of those whose sons and daughters took their own lives due to what happened out on social media platforms. Disclosure: I use LinkedIn and Twitter quite a bit. I’m not bashing these platforms per se. But my point is that there are real impacts due to a variety of technologies. What goes on in the hearts and minds of the leaders of these tech companies matters.


Some relevant items:

Navigating Attention-Driving Algorithms, Capturing the Premium of Proximity for Virtual Teams, & New AI Devices — from implactions.com by Scott Belsky

Excerpts (emphasis DSC):

No doubt, technology influences us in many ways we don’t fully understand. But one area where valid concerns run rampant is the attention-seeking algorithms powering the news and media we consume on modern platforms that efficiently polarize people. Perhaps we’ll call it The Law of Anger Expansion: When people are angry in the age of algorithms, they become MORE angry and LESS discriminate about who and what they are angry at.

Algorithms that optimize for grabbing attention, thanks to AI, ultimately drive polarization.

The AI learns quickly that a rational or “both sides” view is less likely to sustain your attention (so you won’t get many of those, which drives the sensation that more of the world agrees with you). But the rage-inducing stuff keeps us swiping.

Our feeds are being sourced in ways that dramatically change the content we’re exposed to.

And then these algorithms expand on these ultimately destructive emotions – “If you’re afraid of this, maybe you should also be afraid of this” or “If you hate those people, maybe you should also hate these people.”

How do we know when we’ve been polarized? This is the most important question of the day.

Whatever is inflaming you is likely an algorithm-driven expansion of anger and an imbalance of context.


 

 

OpenAI Is Slowly Killing Prompt Engineering With The Latest ChatGPT and DALL-E Updates — from artificialcorner.substack.com by
ChatGPT and DALL-E 3 now do most of the prompting for us. Does this mean the end of prompt engineering?

Prompt engineering is a must-have skill that any AI enthusiast should have … at least until OpenAI released GPTs and DALL-E 3.

OpenAI doesn’t want to force users to learn prompt engineering to get the most out of its tools.

It seems OpenAI’s goal is to make its tools as easy to use as possible allowing even non-tech people to create outstanding AI images and tailored versions of ChatGPT without learning prompting techniques or coding.

AI can now generate prompts for us, but is this enough to kill prompt engineering? To answer this, let’s see how good are these AI-generated prompts.

From DSC:
I agree with several others that prompt engineering will be drastically altered…for the majority of us, I wouldn’t spend a lot of time becoming a Prompt Engineer.


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