Microsoft New Future of Work Report 2023 — from microsoft.com by various authors; via Stefan Bauschard
Throughout 2023, AI and the future of work have frequently been on the metaphorical – and often literal – front page around the world. There have been many excellent articles about the ways in which work may change as LLMs are increasingly integrated into our lives. As such, in this year’s report we focus specifically on areas that we think deserve additional attention or where there is research that has been done at Microsoft that offers a unique perspective. This is a report that should be read as a complement to the existing literature, rather than as a synthesis of all of it.
This is a rare time, one in which research will play a particularly important role in defining what the future of work looks like. At this special moment, scientists can’t just be passive observers of what is happening. Rather, we have the responsibility to shape work for the better. We hope this report can help our colleagues around world make progress towards this goal.
.
Excerpt:
Analyzing and integrating may become more important skills than searching and creating
With content being generated by AI, knowledge work may shift towards more analysis and critical integration
- Information search as well as content production (manually typing, writing code, designing images) is greatly enhanced by AI, so general information work may shift to integrating and critically analyzing retrieved information
- Writing with AI is shown to increase the amount of text produced as well as to increase writing efficiency (Biermann et al. 2022, Lee et al 2022)
- With more generated text available, the skills of research, conceptualization, planning, prompting and editing may take on more importance as LLMs do the first round of production (e.g., Mollick 2023).
- Skills not directly to content production, such as leading, dealing with critical social situations, navigating interpersonal trust issues, and demonstrating emotional intelligence, may all be more valued in the workplace (LinkedIn 2023)