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“The Moment to Lead is Now” + “Mike Avery on the Power of Human-Centered Design” [Penn Law’s Future of the Profession Initiative]

On 03/11/2022, in design, future, future of higher education, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, by Daniel Christian

Penn Law -- Law 2030 graphic

The Moment to Lead is Now — from law.upenn.edu

Excerpts:

Why Now?
If lawyers are leading every day, why am I making a call to action that the time to lead is now? Because the demands of legal work have changed and the attitude towards the workplace have shifted.

  • The demands of the profession have changed and increased
  • The shift in attitudes towards work has opened an opportunity to upgrade how we lead in the law

From these conversations, I took away some fundamentals of how lawyers can step up and lead more effectively from wherever they are.

Mike Avery on the Power of Human-Centered Design

Excerpt:

On this episode, Mike explains the concept of human-centered design, compares healthcare redesign with legal services redesign, and shares why he’s optimistic about the future of higher education.

 

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ABA TECHSHOW 2022: Modernizing Court Technology with Judge Scott Schlegel [legaltalknetwork.com]

On 03/09/2022, in Access to Justice (A2J), innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, podcasting, society, telelegal, United States, user experience (UX), Virtual courts and law firms, by Daniel Christian

ABA TECHSHOW 2022: Modernizing Court Technology with Judge Scott Schlegel — from legaltalknetwork.com
Judge Scott Schlegel shares essential technology tips for facilitating virtual court.

Description of podcast:

As the pandemic necessitated major tech innovations in the legal system, courts had to work hard to facilitate the continuance of justice. Host Joe Patrice chats with Judge Scott Schlegel about the process of moving to virtual proceedings, how they’re doing now, and what tech was most helpful along the way.

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Is Artificial Intelligence Undermining The Legal System? [lawyer-monthly.com]

On 03/09/2022, in 21st century, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, Australia, content development, aggregation, repositories, global / globalization, India, law schools, Legal operations, legislatures / government / legal, society, the downsides of how people use tech, by Daniel Christian

Is Artificial Intelligence Undermining The Legal System? — from lawyer-monthly.com
Globally recognised artificial intelligence expert Dr Lance Eliot explains how AI is undermining the legal system.

Excerpt:

Well, imagine if I told you that the text messages, the emails, and the video clips were all crafted via the use of AI-based deepfake technologies. None of that seeming “evidence” of wrongdoing or at least inappropriate actions of the prosecutor are real. They certainly look to be real. The texts use the same style of text messaging that the prosecutor normally uses. The emails have the same written style as other emails by the prosecutor.

And, the most damning of the materials, those video clips of the prosecutor, are clearly the face of the prosecutor, and the words spoken are of the same voice as the prosecutor. You might have been willing to assume that the texts and the emails could be faked, but the video seems to be the last straw on the camel’s back. This is the prosecutor caught on video saying things that are utterly untoward in this context. All of that could readily be prepared via the use of today’s AI-based deepfake high-tech.

So, be on the watch for getting AI-based deepfake materials produced about you.

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Want to leave law? Here are some alternative careers to consider [Weiner]

On 03/02/2022, in career development, law schools, Legal operations, legislatures / government / legal, workplace, by Daniel Christian

Want to leave law? Here are some alternative careers to consider — from abovethelaw.com by Wendi Weiner
Your law degree does not limit you but rather expands career and business opportunities for you.

Excerpt:

Nearly six years ago, I wrote an article in the Huffington Post about how I used my law degree to get out of law. It became one of my most-read articles to date, as I transparently discussed my feelings about practicing law (the things I resented versus the things that I loved about it), the emotions I felt about staying versus leaving, and how I made a successful exit.

One thing I emphasized in the article was the notion that your law degree is invaluable to the business world and there is life after law. Each week, I receive multiple emails from readers of my column about how they can make the leap while leveraging the power of their law degree.

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Telehealth…then telelegal.

On 02/26/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, Access to Justice (A2J), accessibility / UDL, assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), colleges, communications, community colleges, experimentation, future, health, higher education, ideas, IT in HE, K-12 related, Legal operations, legal reform, legal technologies, legislatures / government / legal, more voice more choice more control, multimedia, new business models, participation, platforms, productivity / tips and tricks, society, student-related, surviving, technologies for your home, telelegal, telemedicine / telehealth / virtual health, telepresence, tools, trends, United States, universities, user experience (UX), vendors, videoconferencing, vision/possibilities, web-based collaboration, youth, by Daniel Christian

The doctor is in—the video call — from mckinsey.com

Excerpt:

More patients than ever were willing to try virtual health services after COVID-19 emerged. Last year, the use of telehealth care was 38 times higher than prepandemic levels, as appointments such as follow-ups could easily be delivered remotely. A recent McKinsey survey shows that up to $265 billion in Medicare spending could shift to patients’ homes by 2025, with greater physician participation in the transition from telehealth to at-home care.

From facility to home: How healthcare could shift by 2025 — from mckinsey.com by Oleg Bestsennyy, Michelle Chmielewski, Anne Koffel, and Amit Shah

Also see the other charts via their daily chart feature:

A daily chart from McKinsey Dot Com that helps explain a changing world—during the pandemic and beyond.

 

Using Telehealth to Expand Student Access to Care — from techlearning.com by Erik Ofgang
Renee Kotsopoulo, director of health services for the Garland ISD in Texas, helped bring telehealth to her students and believes technology can help keep kids healthy and in school.

Can Teletherapy Companies Ease the Campus Mental-Health Crisis? — from chronicle.com by Kate Hidalgo Bellows

From DSC:
Telehealth has been booming during the pandemic. I think telelegal will ride on the coattails of telehealth.

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The Top Six Leading Corporate Legal Operations Trends for 2022 [jdsupra.com]

On 02/24/2022, in law schools, Legal operations, legal technologies, legislatures / government / legal, trends, workplace, by Daniel Christian

The Top Six Leading Corporate Legal Operations Trends for 2022 — from jdsupra.com

Excerpt:

The pandemic changed everything about our world seemingly in the blink of an eye—corporate legal operations included. However, with change comes opportunity: to unlock novel technology solutions and discover cutting-edge ways of catapulting efficiency and catalyzing transformation for enterprise-wide excellence.

Consider these six corporate legal operations trends, compiled from the latest metrics and data, to tackle your ever-evolving law department challenges.

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Six law-related items

On 02/17/2022, in change, changing business models, communications, communities of practice, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, United States, by Daniel Christian

Utah’s Certified Advocates Partners Program Made Possible by Regulatory Sandbox — from iaals.du.edu by Maddie Hosack

Excerpt:

In Utah, victims of domestic violence and stalking no longer have to navigate the process of obtaining a protective order alone.

For individuals who cannot afford or otherwise don’t want to hire a lawyer, victim advocates are able to tell victims which protective order to apply for, how to correctly fill out forms, and what they should expect in court. This legal advice was solely the purview of lawyers before Utah’s regulatory sandbox opened, and fortunately, victim advocates are now permitted to provide this critical help.

Text-Message Reminders from Courts Could Become the Norm in Colorado — from legaltechmonitor.com by Maddie Hosack

Remote Work Helps Law Firms Recruit And Retain Talent — from abovethelaw.com by Jordan Rothman
Even attorneys who have worked in the legal profession for years or decades may not wish to apply for a job with strict in-person work expectations.

Why Practice Management Software Is Now Table Stakes For Law Firms — from abovethelaw.com
You, too, can be working less and making more. Here’s how.  In this episode, Jared Correia welcomes five guests to discuss case management software in the legal space: Joshua Lenon from Clio, Dr. Cain Elliott from FileVine, Matt Spiegel from Lawmatics, Tomas Suros from AbacusNext, and Karrtik Rao from Moxtra.

Excerpt:

The group discusses the most compelling feature-based arguments for adopting case management software (8:09). Then, they talk about how law practice management better connects lawyers and staff (19:38). They also cover how law practice management software can implement lead management features (27:31), before finishing up by reviewing how case management software can be used to leverage workflows (30:46).

The DOJ’s new crypto enforcement team has a boss — from protocol.com by Benjamin Pimentel
Veteran prosecutor Eun Young Choi will lead the National Cryptocurrency Enforcement Team

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Holograms? Check! Now what? [Bieniek @ Webex]

On 02/17/2022, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, experimentation, future, future of higher education, game-changing environment, higher education, Holographic comms, homeschooling/homeschoolers, human-computer interaction (HCI), immersion, innovation, instructional design, intelligent tutoring, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, Legal operations, library / librarians, Metaverse, multimedia, Natural Language Processing (NLP), online learning, online media, online tutoring, participation, smart/connected TV, society, teaching online, technologies for your home, telelegal, telemedicine / telehealth / virtual health, tools, training / L&D, ubiquitous learning, universities, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, vocational / trades, voice recognition / voice enabled interfaces, web-based collaboration, Web3, by Daniel Christian

Holograms? Check! Now what? — from blog.webex.com by Elizabeth Bieniek

Excerpt (emphasis DSC):

Two years ago, I wrote about the Future of Meetings in 2030 and hinted at an effort my team was building to make this a reality. Now, we have publicly unveiled Webex Hologram and brought the reality of a real-time, end-to-end holographic meeting solution to life.

With Webex Hologram, you can feel co-located with a colleague who is thousands of miles away. You can share real objects in incredible multi-dimensional detail and collaborate on 3D content to show perspective, share, and approve design changes in real-time, all from the comfort of your home workspace.

As the hype dies down, the focus on entirely virtual experiences in fanciful environments will abate and a resurgence in focus on augmented experiences—interjecting virtual content into the physical world around you for an enhanced experience that blends the best of physical and virtual—will emerge.

The ability to have curated information at one’s fingertips, still holds an incredible value prop that has yet to be realized. Applying AI to predict, find, and present this type of augmented information in both 2D and 3D formats will become incredibly useful. 

From DSC:
As I think of some of the categories that this posting about establishing a new kind of co-presence relates to, there are many relevant ones:

  • 21st century
  • 24x7x365
  • 3D
  • Audio/Visual (A/V)
  • Artificial Intelligence (AI)
  • Cloud-based
  • Collaboration/web-based collaboration
  • Intelligent tutoring
  • Law schools, legal, government
  • Learning, learning agents, learning ecosystems, Learning from the Living [Class] Room, learning spaces/hubs/pods
  • Libraries/librarians
  • K-12, higher education, corporate training
  • Metaverse
  • Online learning
  • Telelegal, telemedicine
  • Videoconferencing
  • Virtual courts, virtual tutoring, virtual field trips
  • Web3
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RTO – Will That Drive Partners (yes, partners) to Parachute Into Virtual Firms? [lawandmore.typepad.com]

On 02/12/2022, in 21st century, change, ideas, law schools, Legal operations, legal technologies, legislatures / government / legal, telelegal, Virtual courts and law firms, vision/possibilities, by Daniel Christian

RTO [Return To Office] – Will That Drive Partners (yes, partners) to Parachute Into Virtual Firms? — from lawandmore.typepad.com

There are options. One is joining a virtual firm. Another is launching one. To that startup, they can take both fellow partners as well as associates.

 

From DSC:
Along the lines of change within the legal realm, also see:

Those differences can be broadly grouped into three main areas: dumping the billable hour; more use and better use of technology when possible; and operating with far lower overheads.

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The Metaverse And The Practice Of Law [Crutchfield]

On 01/30/2022, in law schools, Legal operations, legal technologies, legislatures / government / legal, marketing/social marketing, marketplaces, Metaverse, Web3, by Daniel Christian

The Metaverse And The Practice Of Law — from abovethelaw.com by Ken Crutchfield
While early, there is tremendous promise and opportunity for legal professionals as new types of issues surface in the virtual world.

Excerpt:

Mark Zuckerberg’s announcement to build Meta — the seventh-largest market cap company in the world — is yet another indicator of the increasing influence that the virtual world is having on our society. From online gaming to digital currencies and everything in between, the rising prevalence of the Metaverse represents new frontiers for how individuals, organizations, and businesses can interact with each other — and that also means new issues and challenges for legal professionals to tackle.

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The Future Of Law? Legal Data [Fisher]

On 01/28/2022, in data related items, game-changing environment, innovation, law schools, Legal operations, legal technologies, legislatures / government / legal, by Daniel Christian

The Future Of Law? Legal Data — from techlaw.co.il by Adv. Zohar Fisher

Excerpt:

In an increasingly digital world, data is being leveraged – and collected – in novel ways. The legal field, known for being extremely risk-averse, has a real opportunity to utilize digital tools for many aspects of legal practice to achieve a wide variety of goals, including increasing revenue and expediency.

The legal technology industry, colloquially dubbed ‘Legal Tech,’ has been fueled by a flood of recent investments, including $1.5 billion in 2020 alone. As part of this tidal wave, legal data analysis is an integral part of this rapid growth. In fact, according to the American Bar Association’s Legal Technology Survey, 58% of participants used web-based software to aid their practice.

These programs rely on different types of data including internal data derived from the activity of a firm (such as tracking billable hours), individual data collected from cookies and web traffic, as well as industry data (from publicly available legal sources), can be used and combined to give various forecasts and insights.

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Access to Justice (A2J) Tech in the US: #LSCITC Part I [Smith]

On 01/18/2022, in 21st century, 24x7x365 access, Access to Justice (A2J), law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, United States, vendors, by Daniel Christian

A2J Tech in the US: #LSCITC Part I — from law-tech-a2j.org by Roger Smith

Excerpt:

Get to my age and you develop a pretty high intolerance level for conferences – online or off. You get more intolerant; more arrogant about what you think you know already; more easily bored; more demanding of content, presentation and presenters. But I  am a longtime fan of the Legal Services Corporation’s annual technology conference as the best I attend in a year, see an example from 2019.  And this year’s event, currently half completed, is no exception. This is consistently a premiere event. As delegates, we have done two online days with two more to come later this week. It may be far too soon to evaluate themes but early enough to highlight some of the more striking content.

Also see:

Check out this year's ABA Tech Show

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Looking Forward and Backward at Legal Technology – 2021 and 2022 [Kennedy, Mighell, & Foster]

On 01/18/2022, in Cost of legal services - including access, innovation, law schools, Legal operations, legal technologies, Michigan, tools, trends, by Daniel Christian

Looking Forward and Backward at Legal Technology – 2021 and 2022 — from legaltechmonitor.com by Dennis Kennedy, Tom Mighell, Debbie Foster

Excerpt:

Tom Mighell and I, with help from Debbie Foster, continued our annual tradition of looking backward and forward at #legaltech at the end/beginning of each year on our podcast. Of course, we do that in our own way.

Here are the two episodes of The Kennedy-Mighell Report podcast:

  • Pardon the Interruption: 2021 Edition
  • Dennis & Tom’s 2022 Tech Resolutions

Also see:

Also see:

Check out this year's ABA Tech Show

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SKILLS 2022 – Recap [Lambert]

On 01/18/2022, in law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, United States, by Daniel Christian

SKILLS 2022 – Recap — from legaltechmonitor.com by Greg Lambert

Excerpt:

Last Thursday, a group of some 400 legal knowledge management professionals came together for the Strategic Knowledge & Innovation Legal Leaders Summit (SKILLS) conference.  Oz Benamram asked me to pull together a 20 minute recap of all of the presentations that day, and share it with the 3 Geeks’ readers. So, here’s about a 20-minute recap of the 20 presentations for that day. Enjoy!!

So the biggest challenge I see is, is structural, and as much as the business model works pretty well for about right now. But it doesn’t necessarily work great for where we’re going.

Jason Barnwell

Also see:

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Thomson Reuters’ Report May Signal Sea Change In Legal Profession [Embry]

On 01/17/2022, in 21st century, 24x7x365 access, change, changing business models, future, game-changing environment, ideas, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, by Daniel Christian

Thomson Reuters’ Report May Signal Sea Change In Legal Profession — from techlawcrossroads.com by Stephen Embry

Excerpt:

In a nutshell, the Report demonstrates that to thrive post-pandemic and even survive, lawyers will need to better adopt technology, use better workflows, and make sure work is done by right mix and training, and experience. Otherwise, the work that is piling up during the great talent shortage just won’t get done.
…
More tech, better work process, more remote work, becoming nimble. Bottom line, successful law firms, and lawyers can’t afford business as usual post-pandemic.

Also see:

Thomson Reuters’ Report May Signal Sea Change In Legal Profession

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