IT in HE

Student Experiences Learning with Technology in the Pandemic — from educause.edu

Excerpts:

However, as most institutions pivoted to remote learning as a result of the COVID-19 global pandemic in 2020, we also pivoted to conduct a special fall 2020 study to gain insights on the student experience during what has been an exceptional time of disruption. In this report, we share results from the study related to student experiences with technology in the for-credit courses they were taking in fall 2020 in which they felt they were learning the most. Specifically, we asked students to think about their best course—the one in which they learned the most—and tell us about the learning environments and modalities of those courses, as well as instructors’ uses of technology in, the organizational and design features of, and the most and least effective uses of technology they experienced in those courses.1

Steps You Can Take
Institutional leaders should consider the following steps as they continue to respond to the most immediate needs of students and plan for a post-pandemic future.

Invest in the design, development, and implementation of hybrid course models and the people who support them.
Connect faculty with instructional designers and instructional technologists.
Put students at the center of your teaching.

The best student experiences were the ones that were focused on student learning experiences and did so from a position of empathy, care, and flexibility. If we learn one thing from higher education’s pandemic year it’s that higher education needs to invest in promoting caring, student-centered, and adaptive pedagogies.

Thursday, 5/20/21, is Global Accessibility Awareness Day!!!

On 05/18/2021, in accessibility / UDL, adjunct faculty, adult learning, colleges, communities of practice, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital audio, digital learning, digital photography, digital storytelling, digital textbooks, digital video, distance education, education, education technology, elearning, faculty, flipping -- inverted learning, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, instructional design, internet, IT in HE, K-12 related, languages and translation, law schools, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, library / librarians, lifelong learning, marketing/social marketing, multimedia, Natural Language Processing (NLP), neurodivergent/special needs, new media literacies, online learning, online media, online tutoring, participation, presentations, productivity / tips and tricks, reading, remote teaching and learning, society, storytelling, teachers, teaching & learning, teaching online, telelegal, telemedicine / telehealth / virtual health, tools, training / L&D, universities, user experience (UX), user interface design, vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, visualizing information, voice recognition / voice enabled interfaces, web design and production, web-based collaboration, writing, youth, by Daniel Christian

Global Accessibility Awareness Day is this Thursday, May 20, 2021
Help us celebrate the tenth Global Accessibility Awareness Day (GAAD)! The purpose of GAAD is to get everyone talking, thinking and learning about digital access and inclusion, and the more than One Billion people with disabilities/impairments.

Also see:

Elevating Your Streaming Production Quality [Davis]

On 05/11/2021, in A/V -- audio/visual, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital audio, digital learning, digital video, distance education, education technology, higher education, instructional design, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, liberal arts, multimedia, online learning, online media, online tutoring, platforms, podcasting, productivity / tips and tricks, professional development, quality, remote teaching and learning, teachers, teaching & learning, teaching online, tools, training / L&D, vendors, videoconferencing, virtual K-12 schools, web-based collaboration, by Daniel Christian

Elevating Your Streaming Production Quality — from avnetwork.com by Cindy Davis

Excerpt:

The instructional studios started with a mobile standing desk, which serves as the command center for instruction. The desk has a room controller, document camera, and an interactive display with an adapter for laptop content sharing. Behind the desk is a whiteboard with a whiteboard camera. In front of the desk, we designed an AV cart that includes a shotgun mic pair, LED light panels, two large displays, one off-lens teleprompter, and PTZ camera.

The studios put the instructor in control of the meeting using a Zoom Rooms controller— allowing them to easily switch between and share multiple types of content simultaneously: main camera, document camera, laptop content, digital annotations, and whiteboard writing.

History of the Web Content Accessibility Guidelines (WCAG) [boia.org]

On 05/06/2021, in accessibility / UDL, history, instructional design, internet, IT in HE, law schools, web design and production, by Daniel Christian

History of the Web Content Accessibility Guidelines (WCAG) –from boia.org

Excerpt:

What is WCAG?
WCAG is a set of specific standards designed to make the web more accessible to people with disabilities. It is on its third version, updated over the years to account for changes in web-based digital technology, assistive technology, design and development trends, and the growth of the mobile web. It is published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) in collaboration with individuals and organizations within the global accessibility community according to the W3C Process.

Also see:

Don’t Underestimate the Value of an Enjoyable Experience — from boia.org

‘My Experience Was Compliant’ Said No One Ever. Accessibility increases the joy of a web experience.

86 Percent of Websites Fail this Accessibility Basic — from boia.org

Faculty and Staff Often Don’t Trust One Another. How Do We Fix That? — from chronicle.com by Jenae Cohn
Three ways to bridge divisions as academe prepares for the post-pandemic era.

Excerpts:

One of the few welcome outcomes of Covid-19, and higher education’s rapid move to remote instruction, is that many faculty members are more aware than ever of who the staff members are and what we do.

As Lee Skallerup Bessette wrote in October, staff members — anyone working on a college campus who is not a professor or an administrator — have been on the front lines during the pandemic: “We are the face that faculty members see when they have questions, concerns, or struggles with the technology they have been asked to use. We are the face that students see when they have questions, concerns, or struggles related to distance learning or on-campus policies and procedures.”

Yet however much academics and administrators have been turning to us for help now, they still rarely involve and entrust staff members with campus decision-making around teaching, curriculum development, and research.
…
It behooves every college and university to consider what authentic collaboration between the staff and the faculty might look like. How? Here are three concrete steps in that direction.
.
Step 1: Offer incentives for faculty-staff partnerships.
Step 2: Rethink hierarchical traditions.
Step 3: Create shared experiences.

From DSC:
Although I was an Adjunct Professor for over 5 years and have worked alongside faculty members for 20 years, the majority of my work and efforts have mainly been on the staff side of the house. So I appreciate The Chronicle hosting this article and I thank Jenae for writing it. It’s an important topic.

If traditional institutions of higher education are going to survive, there needs to be much broader governance, a much greater use of teams to create and deliver learning experiences, and a much stronger culture of innovating and experimenting with new ideas. At the end of the day, I think that the following two things will be the deciding factors on whether a particular institution survives, merges, shrinks, or closes its doors altogether:

The culture of a particular institution
Whether that institution has visionary leadership or not (and not just being data-driven…which comes up short again and again)

Also see:

Debunking six continuing fallacies of higher education — from universityworldnews.com by Sanjit Sethi and Elliot Felix

2021 EDUCAUSE Horizon Report® | Teaching and Learning Edition

This report profiles key trends and emerging technologies and practices shaping the future of teaching and learning and envisions a number of scenarios and implications for that future. It is based on the perspectives and expertise of a global panel of leaders from across the higher education landscape.

3 Tech Trends Shaping the Future of Post-Pandemic Teaching and Learning [Kelly]

On 04/28/2021, in adjunct faculty, analytics, blended learning, change, colleges, community colleges, credentialing, data related items, education technology, experimentation, future of higher education, higher education, hybrid learning, instructional design, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, online learning, open courseware and systems, pedagogy, professional development, quality, remote teaching and learning, teachers, teaching & learning, trends, United States, universities, videoconferencing, web-based collaboration, by Daniel Christian

3 Tech Trends Shaping the Future of Post-Pandemic Teaching and Learning — from campustechnology.com by Rhea Kelly
The landscape of higher education has been transformed by COVID-19, and that impact is a major factor in the 2021 Educause Horizon Report. Here are three key technology trends to watch as the lasting effects of the pandemic play out.

Excerpt:

What’s in store for higher education’s post-pandemic future? The latest Educause Horizon Report has identified the trends, technologies and practices shaping teaching and learning in the wake of COVID-19. The potential lasting effects of the pandemic “loomed large” in the trend selection this year, the report stated, emphasizing that although it remains to be seen whether the transformations of the past year will persist into the future, “it isn’t hard to imagine that higher education may never be the same in some important ways (good or bad).”

In the realm of technology in particular, it’s clear that the pandemic-induced shift to remote learning has dominated the trend landscape. The top three technological trends identified by the report are…

From 2021 EDUCAUSE Horizon Report® | Teaching and Learning Edition

Also see:

Students Want Online Learning Options Post-Pandemic — from insidehighered.com by Lindsay McKenzie
The experience of learning remotely during the pandemic left students with a positive attitude toward online and hybrid courses, a new survey suggests.

Jessica Rowland Williams, director of Every Learner Everywhere, agreed. “The pandemic has given us the unique opportunity to pause and listen to each other, and we are beginning to discover all the ways our experiences overlap,” she said.

From DSC:
I read an interesting article out at Inside Higher Ed from the other day:
Rejecting Remote Proctoring — from insidehighered.com by Elizabeth Redden
University of Michigan Dearborn made a universitywide decision to reject remote proctoring and invest in faculty development instead.

At the same time many other colleges were considering whether to employ the technologies, UM Dearborn’s leadership made the choice that eproctoring was unacceptably invasive, at least when it comes to students who hadn’t signed up for that kind of surveillance.

From DSC:
Lower stakes assessments offered with a greater variety of ways to check for mastery. That fits in with what I’m reading about re: the topic of Universal Design for Learning (UDL), which offers:

Multiple methods of engagement
Multiple methods of representation
Multiple methods of action & expression <– to demonstrate what they are learning

It also reduces anxiety — something that’s needed in this period of time.

Making VR a Reality in the Classroom [Flynn & Frost]

On 04/22/2021, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, attention, colleges, community colleges, content development, aggregation, repositories, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, distance education, education, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, generational differences, graphics, higher education, human-computer interaction (HCI), ideas, immersion, innovation, instructional design, interaction design, interactivity, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, multimedia, platforms, play, psychology, United States, universities, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, XR - extended reality, by Daniel Christian

Making VR a Reality in the Classroom — from er.educause.edu by Cat Flynn and Peter Frost
Faculty and staff at Southern New Hampshire University piloted virtual reality in an undergraduate psychology course to see if it can be an effective pedagogical tool.

Excerpt:

Meeting the Learning Needs of Gen Z and Beyond
While this study was conducted with current SNHU undergraduates, our team aimed to understand the implications of immersive learning for both today’s students and future learners.
…
Given Gen Z’s documented love for gaming and their desire for higher education to equip them with problem-solving and practical skills, VR provides a confluence of experiential learning and engagement.

From DSC:
Cost and COVID-19 are major issues here, but this is an interesting article nonetheless.

I think Virtual Reality (VR), Mixed Reality (MR), and Augmented Reality (AR) will play a significant role in the future of how we learn. It may take us some time to get there, but I believe that we will.

Penn students use digital platform Gather to imitate in-person office hours — from thedp.com by Isaac Lee; with thanks to Professor Sue Ellen Christian for this resource

Excerpt:

As students yearn for in-person interaction and the familiarity of their school buildings, platforms like Gather are filling the void — virtually.

Gather, also known as Gather.town, simulates buildings and classrooms on campus where students, professors, and teaching assistants can interact with one another through personal avatars during office hours. Its main feature, “Interaction Distance,” launches a video call between users whose avatars are within five steps from each other in the virtual space. As the users’ avatars walk away from each other, their video and audio quality decrease, simulating an in-person interaction.

Also see:

From DSC:
Now picture this in VR.

AI in education: Features already adopted by companies, universities, and schools [Baraishuk]

On 04/17/2021, in 21st century, 24x7x365 access, analytics, Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, corporate universities / corporate training, data related items, education, education technology, emerging technologies, Europe, experimentation, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, platforms, tools, training / L&D, UK, United States, universities, by Daniel Christian

AI in education: Features already adopted by companies, universities, and schools — from belitsoft.com by Dmitry Baraishuk

Excerpt:

AI use cases in education include such kinds of applications as: Artificial Intelligence in training, learning and development, AI in higher education and Artificial Intelligence in K-12 education. We’ve gathered and outlined real-life examples of AI in education for each of these three application areas. If you’re an L&D or HR pro, you will find insightful the section “AI in talent management and in Learning and development.” College and university leaders will discover helpful tools to significantly improve their educational process in the section “AI in Higher Education.” For school leaders, we’ve prepared the section “Artificial intelligence in K-12 education.”

Addendum on 4/23/21:

AI in Education — from itchronicles.com by William Goddard

Flipped Learning Can Be a Key to Transforming Teaching and Learning Post-Pandemic — from edsurge.com by Robert Talbert

Excerpt (emphasis DSC):

What is flipped learning? A common and oversimplified answer is that it is an approach that asks students to watch lecture videos at home before class so that class time can be used for more interactive activities.

But the best way to describe it is to contrast it with traditional teaching frameworks. In the traditional framework, students get first contact with new concepts in class (the “group space” as I call it in my book on flipped learning) and then higher-level interactions are all on the student side through homework and so on (in the “individual space”). Flipped learning puts first contact with new ideas before group space activities, then uses the group space for active learning on mid- and upper-level tasks.

It’s worthwhile to compare flipped and traditional frameworks by contrasting the assumptions that each framework makes…

We can no longer assume that a pure lecture pedagogy is an acceptable teaching model or that banning technology is an acceptable practice.

Nvidia CEO Jensen Huang and the future of…everything [Hamblen]

On 04/14/2021, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, Asia, corporate / business world, data related items, emerging technologies, future, game-changing environment, global / globalization, innovation, internet, IT in HE, technology (general), telecommunications, by Daniel Christian

Nvidia CEO Jensen Huang and the future of…everything — from fierceelectronics.com by Matt Hamblen

Excerpt:

Nvidia CEO Jensen Huang confirmed his reputation as a futurist, predicting every single car, truck, cell tower—indeed every single edge device—will in effect be a data center in a decade.

He also said in a call with reporters on Tuesday that the chip shortage hurting automakers will sort itself out in a couple of years.

The concept of edge devices acting with the capabilities of a data center might not be completely new, but Huang cemented it.

“Every single data center will have its infrastructure computing platform isolated from the application platform in five or 10 years,” he told reporters as part of the company’s GTC21 event. “It’s going to be complete. Every single edge device will be a data center…Every single cell tower will be a data center, every base station…Every single car… truck, shuttle will be a data center.”

Supporting Students Where They Are: Bentley’s CIS Sandbox [Grush & Frydenberg]

On 04/12/2021, in colleges, community colleges, computer science, higher education, ideas, innovation, IT in HE, online tutoring, platforms, student-related, United States, universities, by Daniel Christian

Supporting Students Where They Are: Bentley’s CIS Sandbox — from campustechnology.com by Mary Grush and Mark Frydenberg

Excerpt:

Frydenberg: …So, we started offering tutoring services in four ways: drop-in hours online; drop-in hours in person (following safety guidelines); online review sessions with a tutor assigned to each class; and tutoring on demand by appointment, which I like to call “Uber” tutoring.

Grush: Tutoring that follows an “Uber” model?

Frydenberg: Sure. When you reserve an Uber, you ask for a driver to pick you up at a specific place at a designated time. The same model applies here: Students complete an online form to request a tutor on a given topic and indicate when they want to meet with a tutor. Through a software application, the request is automatically routed to all tutors capable of tutoring in that subject. The first tutor who claims the request may contact the student to set up an appointment on Zoom. This creates an incentive for tutors to accept appointments, and offers flexibility as to when they choose to work. They don’t have to set aside a block of hours to be available and wait for someone to show up to meet with them. This model of reserving a tutor is available for students in 17 sections of upper level and graduate courses.

Pro:

AI-powered chatbots automate IT help at Dartmouth — from edscoop.com by Ryan Johnston

Excerpt:

To prevent a backlog of IT requests and consultations during the coronavirus pandemic, Dartmouth College has started relying on AI-powered chatbots to act as an online service desk for students and faculty alike, the school said Wednesday.

Since last fall, the Hanover, New Hampshire, university’s roughly 6,600 students and 900 faculty have been able to consult with “Dart” — the virtual assistant’s name — to ask IT or service-related questions related to the school’s technology. More than 70% of the time, their question is resolved by the chatbot, said Muddu Sudhakar, the co-founder and CEO of Aisera, the company behind the software.

Con:

The Foundations of AI Are Riddled With Errors — from wired.com by Will Knight
The labels attached to images used to train machine-vision systems are often wrong. That could mean bad decisions by self-driving cars and medical algorithms.

Excerpt:

“What this work is telling the world is that you need to clean the errors out,”says Curtis Northcutt, a PhD student at MIT who led the new work.“Otherwise the models that you think are the best for your real-world business problem could actually be wrong.”

Learning Ecosystems

History of the Web Content Accessibility Guidelines (WCAG) [boia.org]

Reflections on “Faculty and Staff Often Don’t Trust One Another. How Do We Fix That?” [Cohn]

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