As life gets busier, knowledge workers are struggling with information overload.
They’re looking for a way out, and that way, experts say, will eventually involve virtual digital assistants (VDAs). Increasingly, workers need to complete myriad tasks, often seemingly simultaneously. And as the pace of business continues to drive ever faster, hands-free, intelligent technology that can speed administrative tasks holds obvious appeal.
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So far, scenarios in which digital assistants in the workplace enhance productivity fall into three categories: scheduling, project management, and improved interfaces to enterprise applications. “Using digital assistants to perform scheduling has clear benefits,” Beccue said.
“Scheduling meetings and managing calendars takes a long time—many early adopters are able to quantify the savings they get when the scheduling is performed by a VDA. Likewise, when VDAs are used to track project status through daily standup meetings, project managers can easily measure the time saved.”
Perhaps the most important change we’ll see in future generations of VDA technology for workforce productivity will be the advent of general-purpose VDAs that help users with all tasks. These VDAs will be multi-channel (providing interfaces through mobile apps, messaging, telephone, and so on) and they will be bi-modal (enlisting text and voice).
1) Augmented reality can save lives through showing defibrillators nearby
2) Google Glass might help new mothers struggling with breastfeeding
3) Patients can describe their symptoms better through augmented reality
4) Nurses can find veins easier with augmented reality
5) Motivating runners through zombies
6) Pharma companies can provide more innovative drug information
7) Augmented reality can assist surgeons in the OR
8) Google’s digital contact lens can transform how we look at the world
No doubt about it. Virtual reality isn’t just for gamers and gadget geeks anymore. In fact, as the technology gets better and cheaper, VR is the wave of the future when it comes to creating a truly memorable and effective learning experience – and for good reason.
Multiple Learning Attributes. To begin with, it empowers us to create any number of safely immersive virtual learning environments that feel and respond much as they would in real life, as students engage and explore, interact with and manipulate objects within these worlds. Imagine teleporting your students to re-enact historic battles; explore outer space; or travel the inner workings of the human body. What’s more, using sophisticated controls, they can actually “practice” complex procedures like cardiac surgery, or master difficult concepts, such as the molecular properties of brain cells.
Likewise, VR gives new meaning to the term “field trip,” by enabling students to virtually experience first-hand some of the world’s great museums, natural wonders and notable landmarks. You can also embed 360-degree objects within the virtual classroom to support course content, much as Drexel University Online is doing after assembling its one-of-a-kind VRtifacts+ repository. And you can use it to live-stream events, guest lectures and campus tours, in addition to hosting virtual community spaces where learners can meet and connect in a seemingly “real” environment.
At EduTECH Asia 2018 this week in Singapore, EON Reality spent two full days speaking, promoting, and demonstrating the latest updates to the AVR Platform to the thousands of education and technology professionals in attendance.
With a focus on how the AVR Platform can best be used in the education world, EON Reality’s discussion, ‘Augmented and Virtual Reality in Education: The Shift to Classroom 3.0,’ highlighted Wednesday’s offerings with a full presentation and hands-on demos of the new tools in Creator AVR. Over the course of both days, visitors filled the EON Reality booth to get their own one-on-one experience of Creator AVR, Virtual Trainer, and the ways in which AR Assist can help out in the classroom.
The AVR Platform’s three products are the fundamental tools of EON Reality’s Classroom 3.0 vision for the Immersed Flipped Classrooms of the future. With Creator AVR — a SaaS-based learning and content creation solution — leading the way, the AVR Platform empowers Classroom 3.0 by providing teachers and educators of all types with the tools needed to create Augmented and Virtual Reality learning modules.
Bringing Asian educators from all over the continent together, EON Reality’s presence at EduTECH showed just how significantly Augmented Reality and Virtual Reality can elevate the overall educational experience going forward. After two full days of demonstrations, EON Reality introduced the AVR Platform to approximately 1500 teachers, school administration officials, and other decision-makers in Asia’s education industry.
As the AVR Platform expands to educational markets around the world, EON Reality’s revolutionary spin on traditional learning branches into new cultures and nations. With local Singaporean educational institutions like Temasek Polytechnic already onboard, the EduTECH Asia 2018 conference marked the continued spread of Classroom 3.0 and the AVR Platform on both a regional and global level.
“We had to create an alternative that gives students the foundational experience of being in a lab where they can maneuver a microscope’s settings and adjust the images just as they would in a face-to-face environment,” said Shannon Riggs, the Ecampus director of course development and training.
Multimedia developers mounted a camera on top of an actual microscope and took pictures of what was on the slides. Using 3D modeling software, the photos were interweaved to create 3D animation. Using game development software enabled students to adjust lighting, zoom and manipulate the images, just like in a traditional laboratory. The images were programmed to create a virtual simulation.
The final product is “an interactive web application that utilizes a custom 3D microscope and incorporates animation and real-life slide photos,” according to Victor Yee, an Ecampus assistant director of course development and training.
Also see:
YouTube to Invest $20 Million in Educational Content — from campustechnology.com by Dian Schaffhauser Excerpt:
YouTube, a Google company, has announced plans to invest $20 million in YouTube Learning, an initiative hinted at during the summer. The goal: “to support education-focused creators and expert organizations that create and curate high-quality learning content on the video site.” Funding will be spent on supporting video creators who want to produce education series and wooing other education video providers to the site.
The first of the two programs, Microsoft AI Academy, will run face-to-face and online training sessions for business and public-sector leaders, IT professionals, developers, and startups.
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Microsoft is also funding a program to help train the next generation of data scientists and machine-learning engineers. Professor Chris Bishop, director of Microsoft’s Research Lab in Cambridge, said the Microsoft Research-Cambridge University Machine Learning Initiative is designed to address the stream of leading machine-learning researchers moving from universities to the private sector.
Affordable and at-scale— from insidehighered.com by Ray Schroeder Affordable degrees at scale have arrived. The momentum behind this movement is undeniable, and its impact will be significant, Ray Schroeder writes.
Excerpt (emphasis DSC):
How many times have we been told that major change in our field is on the near horizon? Too many times, indeed.
The promises of technologies and practices have fallen short more often than not. Just seven years ago, I was part of the early MOOC movement and felt the pulsating potential of teaching thousands of students around the world in a single class. The “year of the MOOC” was declared in 2012. Three years later, skeptics declared that the MOOC had died an ignominious death with high “failure” rates and relatively little recognition by employers.
However, the skeptics were too impatient, misunderstood the nature of MOOCs and lacked the vision of those at Georgia Tech, the University of Illinois, Arizona State University, Coursera, edX and scores of other institutions that have persevered in building upon MOOCs’ premises to develop high-quality, affordable courses, certificates and now, degrees at scale.
No, these degrees are not free, but they are less than half the cost of on-campus versions. No, they are not massive in the hundreds of thousands, but they are certainly at large scale with many thousands enrolled. In computer science, the success is felt across the country.
Georgia Tech alone has enrolled 10,000 students over all in its online master’s program and is adding thousands of new students each semester in a top 10-ranked degree program costing less than $7,000. Georgia Tech broke the new ground through building collaborations among several partners. Yet, that was just the beginning, and many leading universities have followed.
Selingo sees artificial intelligence and big data as game changers for higher education. He says AI can free up professors and advisors to spend more time with students by answering some more frequently-asked questions and handling some of the grading. He also says data can help us track and predict student performance to help them create better outcomes. “When they come in as a first-year student, we can say ‘People who came in like you that had similar high school grades and took similar classes ended up here. So, if you want to get out of here in four years and have a successful career, here are the different pathways you should follow.’”
Are ‘smart’ classrooms the future? — from campustechnology.com by Julie Johnston Indiana University explores that question by bringing together tech partners and university leaders to share ideas on how to design classrooms that make better use of faculty and student time.
Excerpt:
To achieve these goals, we are investigating smart solutions that will:
Untether instructors from the room’s podium, allowing them control from anywhere in the room;
Streamline the start of class, including biometric login to the room’s technology, behind-the-scenes routing of course content to room displays, control of lights and automatic attendance taking;
Offer whiteboards that can be captured, routed to different displays in the room and saved for future viewing and editing;
Provide small-group collaboration displays and the ability to easily route content to and from these displays; and
Deliver these features through a simple, user-friendly and reliable room/technology interface.
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Activities included collaborative brainstorming focusing on these questions:
What else can we do to create the classroom of the future?
What current technology exists to solve these problems?
What could be developed that doesn’t yet exist?
What’s next?
From DSC: Though many peoples’ — including faculty members’ — eyes gloss over when we start talking about learning spaces and smart classrooms, it’s still an important topic. Personally, I’d rather be learning in an engaging, exciting learning environment that’s outfitted with a variety of tools (physically as well as digitally and virtually-based) that make sense for that community of learners. Also, faculty members have very limited time to get across campus and into the classroom and get things setup…the more things that can be automated in those setup situations the better!
Technology is transforming the practice and profession of law — and legal education must evolve accordingly. Across the country, law schools are launching and expanding research centers, clinics, and course offerings focused on legal technology.
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Earlier this month, I spoke with Judge Prudenti again, to check in on her efforts. I asked her: Why is legal-tech proficiency so important today?
“I’m a true believer,” Judge Prudenti told me. “I have seen, up close and personal, how technology has changed the legal marketplace and the practice of law — in the private sector, in the public sector, and in the courtroom.”
In private law firms, large or small, lawyers are engaged in e-discovery, e-filing, and e-billing — as a necessity. In the public sector, technology is being used to bridge the justice gap, helping to deliver legal services to the unrepresented. And in the courtroom, Judge Prudenti’s former domain, technology has been revolutionary, with touch-screen monitors, iPads, and video screens being used to present and review evidence.
“Lawyers of the future, regardless of practice area, need to be proficient in legal technology,” Judge Prudenti said — which is why Hofstra Law has been focusing so intensely on its technology offerings.
Global installed base of smart speakers to surpass 200 million in 2020, says GlobalData
The global installed base for smart speakers will hit 100 million early next year, before surpassing the 200 million mark at some point in 2020, according to GlobalData, a leading data and analytics company.
The company’s latest report: ‘Smart Speakers – Thematic Research’ states that nearly every leading technology company is either already producing a smart speaker or developing one, with Facebook the latest to enter the fray (launching its Portal device this month). The appetite for smart speakers is also not limited by geography, with China in particular emerging as a major marketplace.
Ed Thomas, Principal Analyst for Technology Thematic Research at GlobalData, comments: “It is only four years since Amazon unveiled the Echo, the first wireless speaker to incorporate a voice-activated virtual assistant. Initial reactions were muted but the device, and the Alexa virtual assistant it contained, quickly became a phenomenon, with the level of demand catching even Amazon by surprise.”
Smart speakers give companies like Amazon, Google, Apple, and Alibaba access to a vast amount of highly valuable user data. They also allow users to get comfortable interacting with artificial intelligence (AI) tools in general, and virtual assistants in particular, increasing the likelihood that they will use them in other situations, and they lock customers into a broader ecosystem, making it more likely that they will buy complementary products or access other services, such as online stores.
Thomas continues: “Smart speakers, particularly lower-priced models, are gateway devices, in that they give consumers the opportunity to interact with a virtual assistant like Amazon’s Alexa or Google’s Assistant, in a “safe” environment. For tech companies serious about competing in the virtual assistant sector, a smart speaker is becoming a necessity, hence the recent entry of Apple and Facebook into the market and the expected arrival of Samsung and Microsoft over the next year or so.”
In terms of the competitive landscape for smart speakers, Amazon was the pioneer and is still a dominant force, although its first-mover advantage has been eroded over the last year or so. Its closest challenger is Google, but neither company is present in the fastest-growing geographic market, China. Alibaba is the leading player there, with Xiaomi also performing well.
Thomas concludes: “With big names like Samsung and Microsoft expected to launch smart speakers in the next year or so, the competitive landscape will continue to fluctuate. It is likely that we will see two distinct markets emerge: the cheap, impulse-buy end of the spectrum, used by vendors to boost their ecosystems; and the more expensive, luxury end, where greater focus is placed on sound quality and aesthetics. This is the area of the market at which Apple has aimed the HomePod and early indications are that this is where Samsung’s Galaxy Home will also look to make an impact.”
IT analyst firm Gartner has named its top 10 trends for 2019, and the “immersive user experience” is on the list, alongside blockchain, quantum computing and seven other drivers influencing how we interact with the world. The annual trend list covers breakout tech with broad impact and tech that could reach a tipping point in the near future.
Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.
It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in arecommendations system that now runs on a totally new machine-learning infrastructure.Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.
“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”
Maybe the force.
From DSC: When will we begin to see more mainstream recommendation engines for learning-basedmaterials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!
Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
Voice-driven interfaces.
Matching employees to employers.
Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
From cradle to grave. Lifelong learning.
Multimedia-based, interactive content.
Asynchronously and synchronously connecting with others learning about the same content.
We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”
Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.
In the 2030 and beyond world, employers will no longer be a separate entity from the education establishment. Pressures from both the supply and demand side are so large that employers and learners will end up, by default, co-designing new learning experiences, where all learning counts.
OBJECTIVES FOR CONVENINGS
Identify the skills everyone will need to navigate the changing relationship between machine intelligence and people over the next 10-12 years.
Develop implications for work, workers, students, working learners, employers, and policymakers.
Identify a preliminary set of actions that need to be taken now to best prepare for the changing work + learn ecosystem.
Three key questions guided the discussions:
What are the LEAST and MOST essential skills needed for the future?
Where and how will tomorrow’s workers and learners acquire the skills they really need?
Who is accountable for making sure individuals can thrive in this new economy?
This report summarizes the experts’ views on what skills will likely be needed to navigate the work + learn ecosystem over the next 10–15 years—and their suggested steps for better serving the nation’s future needs.
In a new world of work, driven especially by AI, institutionally-sanctioned curricula could give way to AI-personalized learning. This would drastically change the nature of existing social contracts between employers and employees, teachers and students, and governments and citizens. Traditional social contracts would need to be renegotiated or revamped entirely. In the process, institutional assessment and evaluation could well shift from top-down to new bottom-up tools and processes for developing capacities, valuing skills, and managing performance through new kinds of reputation or accomplishment scores.
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In October 2017, Chris Wanstrath, CEO of Github, the foremost code-sharing and social networking resource for programmers today, made a bold statement: “The future of coding is no coding at all.” He believes that the writing of code will be automated in the near future, leaving humans to focus on “higher-level strategy and design of software.” Many of the experts at the convenings agreed. Even creating the AI systems of tomorrow, they asserted, will likely require less human coding than is needed today, with graphic interfaces turning AI programming into a drag-and-drop operation.
Digital fluency does not mean knowing coding languages. Experts at both convenings contended that effectively “befriending the machine” will be less about teaching people to code and more about being able to empathize with AIs and machines, understanding how they “see the world” and “think” and “make decisions.” Machines will create languages to talk to one another.
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Here’s a list of many skills the experts do not expect to see much of—if at all—in the future:
Coding. Systems will be self-programming.
Building AI systems. Graphic interfaces will turn AI programming into drag-and-drop operations.
Calendaring, scheduling, and organizing. There won’t be need for email triage.
Planning and even decision-making. AI assistants will pick this up.
Creating more personalized curricula. Learners may design more of their own personalized learning adventure.
Writing and reviewing resumes. Digital portfolios, personal branding, and performance reputation will replace resumes.
Language translation and localization. This will happen in real time using translator apps.
Legal research and writing. Many of our legal systems will be automated.
Validation skills. Machines will check people’s work to validate their skills.
Driving. Driverless vehicles will replace the need to learn how to drive.
Here’s a list of the most essential skills needed for the future:
Quantitative and algorithmic thinking.
Managing reputation.
Storytelling and interpretive skills.
First principles thinking.
Communicating with machines as machines.
Augmenting high-skilled physical tasks with AI.
Optimization and debugging frame of mind.
Creativity and growth mindset.
Adaptability.
Emotional intelligence.
Truth seeking.
Cybersecurity.
The rise of machine intelligence is just one of the many powerful social, technological, economic, environmental, and political forces that are rapidly and disruptively changing the way everyone will work and learn in the future. Because this largely tech-driven force is so interconnected with other drivers of change, it is nearly impossible to understand the impact of intelligent agents on how we will work and learn without also imagining the ways in which these new tools will reshape how we live.
The Massachusetts Institute of Technology is creating a College of Computing with the help of a $350 million gift from billionaire investor Stephen A. Schwarzman, who is the CEO and co-founder of the private equity firm Blackstone, in a move the university said is its “most significant reshaping” since 1950.
Featuring 50 new faculty positions and a new headquarters building, the $1 billion interdisciplinary initiative will bring together computer science, artificial intelligence (AI), data science and related programs across the institution. MIT will establish a new deanship for the college.
The new college…will explore and promote AI’s use in non-technology disciplines with a focus on ethical considerations, which are a growing concernas the technology becomes embedded in many fields.
Excerpts — with an eye towards where this might be leading in terms of learning spaces:
Alexa and AWS IoT — Voice is a natural interface to interact not just with the world around us, but also with physical assets and things, such as connected home devices, including lights, thermostats, or TVs. Learn how you can connect and control devices in your home using the AWS IoT platform and Alexa Skills Kit.
Connect Any Device to Alexa and Control Any Feature with the Updated Smart Home Skill API — Learn about the latest update to the Smart Home Skill API, featuring new capability interfaces you can use as building blocks to connect any device to Alexa, including those that fall outside of the traditional smart home categories of lighting, locks, thermostats, sensors, cameras, and audio/video gear. Start learning about how you can create a smarter home with Alexa.
Workshop: Build an Alexa Skill with Multiple Models — Learn how to build an Alexa skill that utilizes multiple interaction models and combines functionality into a single skill. Build an Alexa smart home skill from scratch that implements both custom interactions and smart home functionality within a single skill. Check out these resources to start learning:
This open letter is my modest contribution to the unfolding of this new partnership. Data is the new oil – which now makes your companies the most powerful entities on the globe, way beyond oil companies and banks. The rise of ‘AI everywhere’ is certain to only accelerate this trend. Yet unlike the giants of the fossil-fuel era, there is little oversight on what exactly you can and will do with this new data-oil, and what rules you’ll need to follow once you have built that AI-in-the-sky. There appears to be very little public stewardship, while accepting responsibility for the consequences of your inventions is rather slow in surfacing.
In a world where machines may have an IQ of 50,000 and the Internet of Things may encompass 500 billion devices, what will happen with those important social contracts, values and ethics that underpin crucial issues such as privacy, anonymity and free will?
My book identifies what I call the “Megashifts”. They are changing society at warp speed, and your organisations are in the eye of the storm: digitization, mobilisation and screenification, automation, intelligisation, disintermediation, virtualisation and robotisation, to name the most prominent. Megashifts are not simply trends or paradigm shifts, they are complete game changers transforming multiple domains simultaneously.
If the question is no longer about if technology can do something, but why…who decides this?
Gerd Leonhard
From DSC: Though this letter was written 2 years ago back in October of 2016, the messages, reflections, and questions that Gerd puts on the table are very much still relevant today. The leaders of these powerful companies have enormous power — power to do good, or to do evil. Power to help or power to hurt. Power to be a positive force for societies throughout the globe and to help create dreams, or power to create dystopian societies while developing a future filled with nightmares. The state of the human heart is extremely key here — though many will hate me saying that. But it’s true. At the end of the day, we need to very much care about — and be extremely aware of — the characters and values of the leaders of these powerful companies.
Also relevant/see:
Spray-on antennas will revolutionize the Internet of Things— from networkworld.com by Patrick Nelson Researchers at Drexel University have developed a method to spray on antennas that outperform traditional metal antennas, opening the door to faster and easier IoT deployments.
From DSC: Again, it’s not too hard to imagine in this arena that technologies can be used for good or for ill.