The Broken Higher Education System: Addressing Stakeholder Needs for a More Adaptive Model — from educationoneducation.substack.com

Excerpt:

Higher education Chief Academic Officers (CAOs) must shift their perspective and strive to increase customer satisfaction to ensure the highest quality of educational products. A recent survey by Higher Education found that only 25% of customers were satisfied with the results higher education provided, contradicting the satisfaction differences of 99% of CAOs. Clearly, a disconnect exists between what higher education leaders deliver and what students, employers, and the changing labor market requirements are. To bridge this gap, higher education must develop products focusing on stakeholder feedback in product design, job requirements, and practical skills development.

From DSC:
So in terms of Design Thinking for reinventing lifelong learning, it seems to me that we need much more collaboration between the existing siloes. That is, we need students, educators, administrators, employers, and other stakeholders at the (re)design table. More experiments and what I call TrimTab Groups are needed.

But I think that the culture of many institutions of traditional higher education will prevent this from occurring. Many in academia shy away from (to put it politely) the world of business (even though they themselves ARE a business). I know, it’s not fair nor does it make sense. But many faculty members lean towards much more noble purposes, while never seeing the mounting gorillas of debt that they’ve heaped upon their students’/graduates’ backs. Those in academia shouldn’t be so quick to see themselves as being so incredibly different from those working in the corporate/business world.

The following quote seems appropriate to place here:


Along the lines of other items in the higher education space, see:

New Data Shows Emergency Pandemic Aid Helped Keep 18 Million Students Enrolled — from forbes.com by Edward Conroy

Excerpt:

The Department of Education (ED) has released new data showing that 18 million students were helped by emergency aid for colleges and universities throughout the height of the COVID-19 pandemic, more than half of which was used to provide emergency grants to students. These funds were provided through three rounds of Higher Education Emergency Relief Funds (HEERF) In total, $76.2 billion was provided, with half of those funds going to support students directly. Unusually for funding in higher education, the money was not heavily means-tested, and was distributed very quickly.

The report indicates that the funds were used for several essential purposes, including student basic needs, keeping staff employed, and helping keep students enrolled. For example, students used funds to cover things like food and housing at a time when employment was drying up for many students, ensuring that the Pandemic did not plunge students who already had limited funds deeper into basic needs insecurity.

Flagships prosper, while regionals suffer — from chronicle.com by Lee Gardner
Competition is getting fierce, and the gap is widening

Excerpts:

Some key numbers are moving in the right direction at the University of Oregon. The flagship institution enrolled 5,338 freshmen in the fall of 2022, its largest entering class ever. First-year enrollment increased 16 percent over 2021, which was also a record year. Meanwhile, Western Oregon University, a regional public institution an hour’s drive north, just outside Salem, lost nearly 7 percent of its enrollment over the same period.

In 28 states, flagships have seen enrollment rise between 2010 to 2021, while regionals have trended down, according to a Chronicle analysis of U.S. Education Department data. Across all states, enrollment at 78 public flagships rose 12.3 percent from 2010 to 2021, the most recent year for which data is available. Enrollment at 396 public regional universities slumped more than 4 percent during the same period.

Chronicle analysis of federal data showed, for example, that in Michigan, a state being hit hard by demographic shifts and with no central higher-ed authority, the flagship University of Michigan at Ann Arbor saw undergraduate enrollment rise 16 percent between 2010 and 2020. Over the same period, it fell at 11 of the state’s 12 other four-year public campuses.

 

Competition Can Motivate, Encourage and Inspire Students. But It Can Also Harm Them. — from edsurge.com by Patrick Harris II

Excerpt:

The American Psychological Association (APA) defines competition as “any performance situation structured in such a way that success depends on performing better than others.” Naturally, this could create challenges in a school setting, but in my experience, whether innate or as a product of a structure, competition itself isn’t always problematic. In fact, some studies confirm that competition has benefits, though they vary based on the individual and the competition.

Competition can be thrilling and motivating to those who choose to engage. But it’s important to remember that competition is not a golden key to unlock student engagement. Depending on how we use it, competition can also cause harm, such as anxiety, low self-esteem or negative feelings of self-worth.

For every student who was celebrated, there was another student who, by design, was shamed.

Looking back, these competitions weren’t used to teach students sportsmanship or resilience. They were used as gimmicks and antics to “motivate” students. I now recognize that I played a part in reinforcing a system of inequity by awarding those students who were already privileged.

From DSC:
I appreciate Patrick’s balanced article here — mentioning both the potential advantages and disadvantages of using competitive activities in the classroom.

I’m also going to comment on the topic of competition but from a different perspective. One that involves my faith journey and relationships.

I used to play a lot of sports and I played one sport at the university level. I mention this to establish that I’ve had my share of competition. In my experience, competition was anti-relational. That could have been just my perspective, but perhaps others share this perspective as well.

That is, I viewed people as to be competed against…not to be in relationships with. When my identity was tied up with my sport, that was ok. But as my identity changed in my senior year, it was not ok. When I became a Christian (in faith), my identity shifted big time. And the LORD wanted me to be in relationships with other people. Competition didn’t help that part of my journey.

As an aside, competition was also encouraged in terms of grades and performance in school — including at the university level. Several professors put our results up on the walls outside their offices — clearly showing everyone where they stood in the class. And I saw competition in the corporate world all the time as well. So while it’s something we here in the United States practice big time, it does seem to have its plusses and minuses. 

 

Brandon Busteed (emphasis DSC):

This is a Titanic moment. The iceberg is right in front of us and there just isn’t enough time to turn the massive U.S. education/higher education/employer training ship. Unless… We all go to work on work.

From DSC:
My comment on that string from Brandon was:

And I can’t help but think that part of that work involves Design Thinking…reinventing what lifelong learning looks/acts like.

 

Learning relies on emotions — from linkedin.com by Melanie Knight

Learning relies on emotions

From DSC:
I don’t know nearly enough about how our emotions impact our learning. But this version of the Learn About Learning newsletter reminds me of a wish I have that our nation would create a one-stop shop/resource for how we learn:

I wish we had a one-stop shop / URL for how we learn

 

ChatGPT sets record for fastest-growing user base – analyst note — from reuters.com by Krystal Hu

Excerpt (emphasis DSC):

Feb 1 (Reuters) – ChatGPT, the popular chatbot from OpenAI, is estimated to have reached 100 million monthly active users in January, just two months after launch, making it the fastest-growing consumer application in history, according to a UBS study on Wednesday.

The report, citing data from analytics firm Similarweb, said an average of about 13 million unique visitors had used ChatGPT per day in January, more than double the levels of December.

“In 20 years following the internet space, we cannot recall a faster ramp in a consumer internet app,” UBS analysts wrote in the note.


From DSC:
This reminds me of the current exponential pace of change that we are experiencing…

..and how we struggle with that kind of pace.

 

DC: It will be interesting to see how ALSPs use ChatGPT, GPT versions 3.5 and above, and other areas of #legaltech

 


Alternative legal services providers hit $20.6B share of legal market, new report says — from abajournal.com by Matt Reynolds

Excerpt:

Alternative legal services providers, or ALSPs, have shown accelerated growth and now make up $20.6 billion of the legal market, according to a report published Tuesday.

The Thomson Reuters Institute’s biennial report found that growth of ALSPs has “dramatically accelerated.” It is up 45% since the last report in 2021, with a compound annual growth rate of 20% for fiscal years 2020 and 2021, according to the report, titled Alternative Legal Services Providers 2023: Accelerating growth & expanding service categories.


ABA panel deals a blow to test-optional push — from highereddive.com by Jeremy Bauer-Wolf

Dive Brief:

  • The American Bar Association’s policymaking body rejected a plan Monday that would end the requirement that ABA-accredited law schools use the Law School Admission Test or another standardized assessment in admissions.
  • The ABA House of Delegates voted against the change to the organization’s policy that mandates admissions tests — exams detractors say contribute to middling diversity in legal education. Nearly 600 officials comprise the House of Delegates, which took a voice vote on the plan, meaning a precise count was not available.
  • However, the proposal isn’t dead. It could be revived and approved unilaterally by the Council of the Section of Legal Education and Admissions to the Bar…

The Hidden Problems of “Lawyerless Courts”—and How to Fix Them

Excerpts:

Every year, 20 million Americans find themselves in state civil courts facing life-altering events such as divorce, child custody deliberations, eviction, and missed bills.

But unlike in criminal courts, where defendants have a constitutional right to legal representation, the same guarantee isn’t afforded in state civil courts. Most people in these courts are low- to middle-income and unable to afford help. They must strike out on their own to blindly navigate byzantine legal protocols.

“The civil justice system is broken in our state courts,” says Utah Law Professor Anna Carpenter, whose research examines state civil courts, the judges who preside in them, and access to justice. She is part of a four-person research team that pioneered a new body of scholarship that analyzes state civil courts.

“I challenge anyone, especially lawyers, to go sit in one of these courtrooms and watch the tragic, day-to-day reality,” Carpenter says. “You’ll see why we believe these courts are the emergency rooms of our justice system.”


The Future of Legal Technology with Gabe Teninbaum

The Future of Legal Technology with Gabe Teninbaum

 


 
 

Incremental Change Didn’t Save Blockbuster. It Won’t Save Education, Either — from the74million.org by Mike Miles; with thanks to Rob Reynolds for this resource
Broken public school systems need wholescale change if they are going to prepare students for the skills they will need by 2035

Excerpt:

Perhaps the biggest failure of the current education ecosystem is its inability to envision what the future holds for our students and to make systemic changes now to prepare them for that future. Shackled to a monolithic, change-resistant system, school and district leaders continue to make incremental and piecemeal changes to a broken system expecting to get different outcomes.

In an analogous way, almost all public-school systems are like Blockbusters in the late 1990s — unwilling to assess the impact of technological advances and consider how they might need to revisit their design principles. In the end, if an organization does not move purposefully toward some likely future, then any path forward will do, and it is likely to be the path they are currently on.

From DSC:
The following quote…

Using a split-screen strategy, a district would not attempt to make systemic changes district-wide. Rather, it would implement transformative changes in one or two schools while continuing to make incremental improvements in the rest of the district. Once the schools operating with the new system principles achieve the outcomes and succeed, they will become proof points to allow the district to implement systemic change in even more schools over a period of time.

…made me think of a graphic (see below) — and an article out at evoLLLtion.com — I developed a while back re: the need for more Trim Tab Groups. I think we’re talking about the same thing here.

 


Addendum on 2/4/23:

A Few Educators ‘Going the Extra Mile’ Cannot Save the Education System — from edsurge.com by Jennifer Yoo-Brannon

Excerpt (emphasis DSC):

Not a Pyramid, But a Garden
Instead of a pyramid, let’s adopt a new image, a more organic one. School communities are webs of complex relationships, like gardens. Imagine if we all understood a school community like a Three Sisters Garden. In this Indigenous agricultural practice, corn, beans and squash grow together to create a sustainable cycle of growth in which the whole garden can thrive. Corn provides the tall stalks for the beans to climb. The large squash plant leaves provide shade so the soil can retain moisture, and the beans provide the nitrogen to fertilize the soil. The garden does not rely on the exploitation of one crop to allow the rest to grow.

From DSC:
Re: the emphasized text immediately above…that sounds like a learning ecosystem to me!  🙂


 

What is college for? Gov. Shapiro raises the question. Higher ed leaders are listening. — from The Philadelphia Inquirer by Will Bunch; with thanks to Ray Schroeder out on LinkedIn for the resource
Pa.’s new governor Josh Shapiro’s first move was to question the need of a college diploma as a job credential. U.S. universities, pay attention.

Excerpt:

NEW HAVEN, Conn. — What is college actually for?

No one expected this to be the initial question raised by Pennsylvania’s new governor, Josh Shapiro, in his first full day on the job. While he may not have stated it explicitly, this was the essence of the Democrat’s very first executive order, which opened up some 92% of job listings in state government — about 65,000 in all — to applicants who don’t have a four-year college degree.

In branding degree requirements for many jobs as “arbitrary” and declaring “there are many different pathways to success,” the Keystone State’s new chief executive was tugging at the shaky Jenga block that has undergirded the appalling rise of a $1.75 trillion student debt bomb in the U.S. and led, arguably, to a college/non-college divide driving our nation’s bitter politics. The notion is this: You can’t make it in 21st-century America without that most expensive piece of sheepskin: the college diploma.

So the $64,000 question (OK, $80,000 … for one year on some elite private campuses) is this: If you don’t need the credential, do you actually need college?

Something is clearly gained by giving America’s young people more career options that won’t contribute to that $1.75 trillion college debt bomb. But are we talking enough about what could be lost in a new system that not only devalues the university but also seems to ratify a dubious idea — that higher education is almost solely about careerism, and not the wider knowledge and critical-thinking skills that come from liberal arts learning?

From DSC:
To me — and to many other parents and families — it all boils down to the price tag of obtaining a liberal arts education. It’s one thing to get a liberal arts education at $5K per year. It’s another thing when the pricetag runs at $40K and above (per year)! Most people ARE FORCED to question the ROI of a liberal arts education. They simply have to.

On a relevant tangent here…many inside the academy have traditionally looked with disdain at the corporate world. The thinking went something like this:

Business! Ha! We are not a business! Students are not customers. Don’t ever compare us to the corporate world.

Having spent half of my career in the corporate world, I do not subscribe to that perspective. In fact, I’d like to ask those who still hold this point of view:
  • Where else can you pay tens of thousands of dollars for something and not be treated as a customer?! Don’t you typically expect value on your own purchases and positive returns on your investments?
  • How will you collaborate with the corporate world if you look upon them with disdain?!

But now that colleges and universities enrollments are not doing so well, perhaps there will be more openness to change and towards developing more impactful collaborations.

 

Psalms 16:1-2 — from bible.com

Keep me safe, my God, for in you I take refuge. I say to the LORD, “You are my Lord; apart from you I have no good thing.”

 

Why, LORD, do you stand far off? Why do you hide yourself in times of trouble?

From DSC:
I get this piece of scripture…big time.

In the early fall of my senior year in college, I wanted to be sure that the LORD wasn’t a hoax. I didn’t want to commit the rest of my life to Him if He wasn’t real. From that point on, until a Maundy Thursday service at the Alice Millar Chapel on NU’s campus the next spring, I felt that the LORD was 10,000 miles away from me. I couldn’t hear Him or sense Him. I won’t go into details, but it turned out that the LORD was definitely at work. He was changing my identity (though it felt more like a ripping away of my identity) from an athlete to one of His adopted children. I’m glad He was at work, but I wouldn’t want to relive that year ever again.

 

From DSC:
Let’s put together a nationwide campaign that would provide a website — or a series of websites if an agreement can’t be reached amongst the individual states — about learning how to learn. In business, there’s a “direct-to-consumer” approach. Well, we could provide a “direct-to-learner” approach — from cradle to grave. Seeing as how everyone is now required to be a lifelong learner, such a campaign would have enormous benefits to all of the United States. This campaign would be located in airports, subway stations, train stations, on billboards along major highways, in libraries, and in many more locations.

We could focus on things such as:

  • Quizzing yourself / retrieval practice
  • Spaced retrieval
  • Interleaving
  • Elaboration
  • Chunking
  • Cognitive load
  • Learning by doing (active learning)
  • Journaling
  • The growth mindset
  • Metacognition (thinking about one’s thinking)
  • Highlighting doesn’t equal learning
  • There is deeper learning in the struggle
  • …and more.

A learn how to learn campaign covering airports, billboards, subways, train stations, highways, and more

 

A learn how to learn campaign covering airports, billboards, subways, train stations, highways, and more

 

A learn how to learn campaign covering airports, billboards, subways, train stations, highways, and more

 

A learn how to learn campaign covering airports, billboards, subways, train stations, highways, and more


NOTE:
The URL I’m using above doesn’t exist, at least not at the time of this posting.
But I’m proposing that it should exist.


A group of institutions, organizations, and individuals could contribute to this. For example The Learning Scientists, Daniel Willingham, Donald Clark, James Lang, Derek Bruff, The Learning Agency Lab, Robert Talbert, Pooja Agarwal and Patrice Bain, Eva Keffenheim, Benedict Carey, Ken Bain, and many others.

Perhaps there could be:

  • discussion forums to provide for social interaction/learning
  • scheduled/upcoming webinars
  • how to apply the latest evidence-based research in the classroom
  • link(s) to learning-related platforms and/or resources
 

Some example components of a learning ecosystem [Christian]

A learning ecosystem is composed of people, tools, technologies, content, processes, culture, strategies, and any other resource that helps one learn. Learning ecosystems can be at an individual level as well as at an organizational level.

Some example components:

  • Subject Matter Experts (SMEs) such as faculty, staff, teachers, trainers, parents, coaches, directors, and others
  • Fellow employees
  • L&D/Training professionals
  • Managers
  • Instructional Designers
  • Librarians
  • Consultants
  • Types of learning
    • Active learning
    • Adult learning
    • PreK-12 education
    • Training/corporate learning
    • Vocational learning
    • Experiential learning
    • Competency-based learning
    • Self-directed learning (i.e., heutagogy)
    • Mobile learning
    • Online learning
    • Face-to-face-based learning
    • Hybrid/blended learning
    • Hyflex-based learning
    • Game-based learning
    • XR-based learning (AR, MR, and VR)
    • Informal learning
    • Formal learning
    • Lifelong learning
    • Microlearning
    • Personalized/customized learning
    • Play-based learning
  • Cloud-based learning apps
  • Coaching & mentoring
  • Peer feedback
  • Job aids/performance tools and other on-demand content
  • Websites
  • Conferences
  • Professional development
  • Professional organizations
  • Social networking
  • Social media – Twitter, LinkedIn, Facebook/Meta, other
  • Communities of practice
  • Artificial Intelligence (AI) — including ChatGPT, learning agents, learner profiles, 
  • LMS/CMS/Learning Experience Platforms
  • Tutorials
  • Videos — including on YouTube, Vimeo, other
  • Job-aids
  • E-learning-based resources
  • Books, digital textbooks, journals, and manuals
  • Enterprise social networks/tools
  • RSS feeds and blogging
  • Podcasts/vodcasts
  • Videoconferencing/audio-conferencing/virtual meetings
  • Capturing and sharing content
  • Tagging/rating/curating content
  • Decision support tools
  • Getting feedback
  • Webinars
  • In-person workshops
  • Discussion boards/forums
  • Chat/IM
  • VOIP
  • Online-based resources (periodicals, journals, magazines, newspapers, and others)
  • Learning spaces
  • Learning hubs
  • Learning preferences
  • Learning theories
  • Microschools
  • MOOCs
  • Open courseware
  • Portals
  • Wikis
  • Wikipedia
  • Slideshare
  • TED talks
  • …and many more components.

These people, tools, technologies, etc. are constantly morphing — as well as coming and going in and out of our lives.

 

 

Psalm 90:12 Teach us to number our days, that we may gain a heart of wisdom.

 

From DSC:
One of my favorite memories as a kid was going to see a local performance of Charles Dickens’ “The Christmas Carol.” I loved seeing the transformation of Ebenezer Scrooge. And one of the events that changed Ebenezer was seeing his own name on the gravestone. 

There’s been something about this verse that has clung to my heart and my mind. As dealing with time can already put heat in my kitchen, I have to handle this verse with some care.

 

Unschooler: Your AI Vocational Mentor — from techacute.com by Gabriel Scharffenorth

Excerpt (emphasis DSC):

AI to help realize your dream career
The Unschooler mentor helps you understand what you need to do to achieve your dream career. You can select one of six broad areas of expertise: science, people, tech, info, art, and business. The platform will then ask questions related to your future career.

It also has some other useful features. Unschooler keeps track of your skills by adding them to a skill map that’s unique to you. You can also ask it to expand on the information it has already given you. This is done by selecting the text and clicking one of four buttons: more, example, how to, explain, and a question mark icon that defines the selected text. There’s also a mobile app that analyzes text from pictures and explains tasks or concepts.

From DSC:
This integration of AI is part of the vision that I’ve been tracking at:

Learning from the living class room -- a vision that continues to develop, where the pieces are coming into place

Learning from the living [class] room
A vision that continues to develop, where the pieces are finally coming into place!

 
© 2025 | Daniel Christian