corporate / business world

Who Will Be the Academic Prompt Engineering Experts? [Boston]

On 04/11/2023, in 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, business, colleges, community colleges, content development, aggregation, repositories, corporate / business world, emerging technologies, experimentation, faculty/staff, MBA, platforms, productivity / tips and tricks, United States, universities, workplace, by Daniel Christian

Who Will Be the Academic Prompt Engineering Experts? — from wallyboston.com by Wally Boston

Excerpts:

As I mentioned in a post a month ago, prompt engineering is the term of art for prompting a generative AI tool like ChatGPT-4 to produce an answer to a question, analysis of a problem, or an essay about a particular topic.
…
It’s ironic that the “experts” providing prompt engineering courses are not academics. I happen to believe that there are academics mastering prompt engineering as I write this.
…
Last week, I wrote about generative AI tools that could be used to decrease the instructional design time required to build a college course. I also wrote an article about Villanova University professor Noah Barsky’s opinion piece suggesting that all MBA curriculums should be rewritten to teach their students how to utilize AI tools in their professions. Business schools with outdated curriculums will not prepare their graduates for businesses expecting them to be able to master state of the art AI tools.

Also relevant/see:

From DSC:
Read that again…

“In June, when students are finishing up their classes, they may be punished by their instructors for using AI as a writing tool. But in July, when they’re out on the job market, they can be punished by their employers or potential employers for not knowing how to use AI as a writing tool.”

Also relevant/see:

11 Tips to Take Your ChatGPT Prompts to the Next Level — from wired.com by David Nield
Sure, anyone can use OpenAI’s chatbot. But with smart engineering, you can get way more interesting results.

Excerpts:

You don’t have to do all the typing yourself when it comes to ChatGPT. Copy and paste is your friend, and there’s no problem with pasting in text from other sources.
…
Another way to improve the responses you get from ChatGPT is to give it some data to work with before you ask your question.
…
Your answers can be seriously improved if you give ChatGPT some ingredients to work with before asking for a response.

Stanford’s 2023 AI Index Report — from aiindex.stanford.edu

“AI Aids In Connecting Learning and Performance Ecosystems” + 2 other items from the Learning Guild

On 04/03/2023, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, immersion, instructional design, learning ecosystem, Learning Experience Design, microlearning, training / L&D, workplace, by Daniel Christian

AI Aids In Connecting Learning and Performance Ecosystems — from learningguild.com by Markus Bernhardt and Teresa Rose

Excerpt:

The ways in which employees access information, surface answers to questions, and find the right subject matter experts is shifting and drastically improving. With this, so is access to and potential efficiency of formal learning and training.

The question is, how do these elements fuse together in the reimagined ecosystem? What will performance support, formal learning and training, or upskilling and reskilling look like when we combine the best of digital and asynchronous tools, as well as synchronous and in-person endeavors.

Power Performance with Microlearning’s Purpose and Potential — from learningguild.com by Robyn Defelice

Excerpt:

Because we are dealing in performance-based microlearning, each campaign and product will have its own purpose and potential (P&P).

The P&P are not derived from the organization’s definition but by the goals of the campaign itself.
…
Performance Pathways (Purpose) and Use Cases (Potential) provide opportunity to think through the alignment to a campaign goal while preparing for the design of the microlearning products.

Augmented Reality: Your Next Step Into Immersive Learning — from learningguild.com by Bill Brandon

Excerpt:

I asked Debbie Richard for her thoughts on the uses of AR and immersive learning. Debbie is the founder and president of Creative Interactive Ideas, where she helps talent development professionals thrive and flourish in their careers.

Debbie offered this reply:

“Developing an augmented reality experience is a great way for instructional designers to get started with immersive learning. There are a number of AR development applications that require little to no programming skills. All the learner will need to access the experience is a smart device.

Some great examples of using augmented reality in immersive learning are:

- Performance support…
- Language support…
- Visualizations…

ANALYSIS: ‘Microcredentials’ poised to disrupt higher ed as degrees lose relevance to employers — from campusreform.org by Shelby Kearns; with thanks to Ray Schroeder on LinkedIn for this resource

Key points:

Survey respondents are demonstrating confidence in microcredentials–online training programs that take no more than six months to complete–as four-year degree programs often overlook job training.
‘Grade inflation and efforts to help everyone … attend college make it harder for employers to differentiate among applicants.’

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI

On 03/28/2023, in Artificial Intelligence/Agents/LLMs/and Related, communications, corporate / business world, corporate universities / corporate training, innovation, multimedia, tools, United States, user experience (UX), vendors, videoconferencing, by Daniel Christian

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI — from blog.zoom.us

Excerpt:

Today we’re announcing that we’re evolving the capabilities of Zoom IQ to become a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.

You no longer need a college degree to work at these 7 companies [Dodd]

On 03/28/2023, in Alternatives, business, business side of he, career development, change, corporate / business world, future, future of higher education, game-changing environment, higher education, workplace, by Daniel Christian

You no longer need a college degree to work at these 7 companies — from businessinsider.com by Ethan Dodd

Key points:

College-degree requirements have locked out millions of Americans from good-paying jobs.
Persistent labor shortages are causing more and more companies to drop degree requirements.
These seven companies in tech, finance, and aviation are leading the charge.

Which trends are on your radar? Fantastic resource for #HigherEducation about the changing ecology: Higher Learning Commission’s Annual Trends Report. https://t.co/Lzgph6u3lP

— Melanie Booth, Ed.D. (@boothmelanie) March 25, 2023

Also relevant/see:

“Godfather of artificial intelligence” weighs in on the past and potential of AI — from cbsnews.com
Sketching the Field of AI Tools for Local Newsrooms — from medium.com by Dalia Hashim
Adobe Firefly, Bing Image Creator, Canva’s AI, ChatGPT Plugins, Google Workspace AI, Microsoft Loop, Runway Gen2 – Volume 03 — from heatherbcooper.substack.com by Heather Cooper
Another week of everything, everywhere, all at once in AI news – and get my free AI Visual toolkit!
It takes a few dollars and 8 minutes to create a deepfake. And that’s only the start — from npr.org by Shannon Bond; with thanks to Mr. Robert Gibson on LinkedIn for this resource
We’ve just gone from a simple teacher-learner model to a new world of AI teachers – a new pedAIgogy — from donaldclarkplanb.blogspot.com by Donald Clark

ChatGPT is about to revolutionize the economy. We need to decide what that looks like. — from technologyreview.com by David Rotman
New large language models will transform many jobs. Whether they will lead to widespread prosperity or not is up to us.
Is GPT-4 Worth the Subscription? Here’s What You Should Know — from wired.com Reece Rogers
The new algorithm is exclusive to ChatGPT Plus, OpenAI’s subscriber-only service. We signed up and put it to the test.
Superhuman: What can AI do in 30 minutes? — from oneusefulthing.substack.com Ethan Mollick
AI multiplies your efforts. I found out by how much…

A Compilation of 101 GPT-4 L&D Prompts [innovationlounge.notion.site]

On 03/24/2023, in Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, corporate universities / corporate training, tools, training / L&D, workplace, by Daniel Christian

The Ultimate Compilation of 101 GPT-4 L&D Prompts — from innovationlounge.notion.site

Examples:

Design a personalized learning plan for a new employee joining a software development team, including onboarding, skill assessment, and ongoing development.
Describe a strategy for implementing a mentorship program within an organization to improve employee development and retention.
Suggest a framework for evaluating the effectiveness of a company’s existing learning and development programs.
Propose a gamification strategy for engaging employees in a company-wide training program on diversity and inclusion.
Identify potential barriers to effective remote learning and provide recommendations for overcoming them in a virtual training environment.
Develop a plan for a “lunch-and-learn” series to encourage cross-functional collaboration and skill-sharing among employees.
Recommend a variety of cost-effective resources (books, online courses, webinars, etc.) for training employees in project management skills.
Design a three-month training program for a sales team to improve their negotiation and closing skills, including specific activities and milestones.
Outline a strategy for integrating microlearning techniques into an organization’s existing training approach to boost knowledge retention and engagement.
Suggest an approach for identifying and addressing skills gaps within a team or department, including assessment tools and targeted training resources.

Major announcements from a key vendor in the AI space — NVIDIA

On 03/21/2023, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, art, Artificial Intelligence/Agents/LLMs/and Related, business, cloud-based computing / apps / other cloud-related, collaboration, content development, aggregation, repositories, corporate / business world, creativity, design, emerging technologies, engineering, entrepreneurship, Facebook / Meta Platforms, future, game-changing environment, generational differences, Holographic comms, human-computer interaction (HCI), immersion, innovation, intelligent systems, intelligent tutoring, IT in HE, languages and translation, media/film, Metaverse, multimedia, Natural Language Processing (NLP), new business models, NVIDIA, online media, pace of change, personalized/customized learning, platforms, society, technology (general), tools, United States, user experience (UX), vendors, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, web-based collaboration, Web3, workplace, by Daniel Christian

Explore Breakthroughs in AI, Accelerated Computing, and Beyond at GTC — from nvidia.com
The Conference for the Era of AI and the Metaverse

Addendums on 3/22/23:

Generative AI for Enterprises — from nvidia.com
Custom-built for a new era of innovation and automation.

Excerpt:

Impacting virtually every industry, generative AI unlocks a new frontier of opportunities—for knowledge and creative workers—to solve today’s most important challenges. NVIDIA is powering generative AI through an impressive suite of cloud services, pre-trained foundation models, as well as cutting-edge frameworks, optimized inference engines, and APIs to bring intelligence to your enterprise applications.

NVIDIA AI Foundations is a set of cloud services that advance enterprise-level generative AI and enable customization across use cases in areas such as text (NVIDIA NeMo™), visual content (NVIDIA Picasso), and biology (NVIDIA BioNeMo™). Unleash the full potential with NeMo, Picasso, and BioNeMo cloud services, powered by NVIDIA DGX™ Cloud—the AI supercomputer.

Six Important Disciplines for Using AI in Learning & Development [Cavalier]

On 03/16/2023, in Artificial Intelligence/Agents/LLMs/and Related, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, experimentation, future, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, learning ecosystem, Learning Experience Design, multimedia, training / L&D, workplace, by Daniel Christian

Six Important Disciplines for Using AI in Learning & Development — from linkedin.com by Josh Cavalier

Excerpts (emphasis DSC):

In practice, L&D professionals must responsibly use AI-based tools. AI outputs that introduce bias or falsehoods may adversely affect the learning process of individual associates as well as the company’s overall efficiency. A human must review all content before being implemented in a learning solution.
…
AI will revolutionize corporate learning and development because of the ability to analyze and process large amounts of data. These capabilities will enable learners to acquire knowledge and skills more efficiently while providing personalized learning pathways customized to their current skill levels and goals.

For example, AI-powered chatbots can provide immediate feedback to front-line sales looking for specific client solutions or trying to learn about new products. By fine-tuning models, AI can ingest vendor opportunities and dynamically priced products at scale, allowing a sales team to focus on data-driven solutions for their customers.

The creation of educational media will be automated through generative AI, including training videos, podcasts, and, eventually, eLearning courses. This new reality will level the playing field for instructional designers needing more media creation skills, ultimately allowing Learning & Development to create personalized, immersive learning experiences representing the entire learning journey.

Also relevant/see:

How artificial intelligence can support knowledge management in organizations — from realkm.com by Bruce Boyes

Examples of use cases:

Forecast sales probabilities
Discover organization inefficiencies by analyzing CRM records
Organize and summarize legal precedents relevant to a new case
Retrieve dispersed nuggets of information related to a troubleshooting situation
Facilitate feedback and peer review on communication systems (e.g., Slack)
Facilitate real-time smart sharing between marketing channels and sales pipelines
Find and apply question-answer pairs in online manuals to manage service knowledge
Provide more human-centered and accessible applications of knowledge through chatbots

Challenging ‘Bad’ Online Policies and Attitudes — from insidehighered.com by Susan D’Agostino
Academic and industry leaders spoke with conviction at the SXSW EDU conference this week about approaches that impede educational access to motivated, capable learners.

Excerpts:

“It’s driven by artificial intelligence,” Barnes said of IBM’s training and reskilling effort. “It’s a Netflix-like interface that pushes content. Or an employee can select content…
…
The leaders discussed the ways in which colleges, policymakers, and employers might work together to help more Americans find or advance in viable employment, while also addressing the workforce skills gap. But some “bad” policies and attitudes about online learning undermine their efforts to work together, expand access and deliver outcomes to motivated, capable learners.

“Employers were saying, ‘We have job openings we can’t fill, and we want to work with the education system, but it is so unbelievably frustrating because they’re very rigid, and they don’t want to customize to our needs,’” Hansen said. These employers sought workforce training that could produce a pipeline of learners-turned-employees, and Hansen said they told him, “If you can do that, I’ll pay you.”

Fostering sustainable learning ecosystems [Blessinger]

On 03/13/2023, in 21st century, Africa, Asia, Australia, Canada, change, collaboration, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, culture, curriculum, education, education technology, Europe, formal learning, future, future of higher education, game-changing environment, global / globalization, Google, higher education, ideas, informal learning, instructional design, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, platforms, policy, society, strategy, technology (general), tools, training / L&D, UK, United States, vision/possibilities, youth, by Daniel Christian

Fostering sustainable learning ecosystems — from linkedin.com by Patrick Blessinger

Excerpt (emphasis DSC):

Learning ecosystems
As today’s global knowledge society becomes increasingly interconnected and begins to morph into a global learning society, it is likely that formal, nonformal, and informal learning will become increasingly interconnected. For instance, there has been an explosion of new self-directed e-learning platforms such as Khan Academy, Open Courseware, and YouTube, among others, that help educate billions of people around the world.

A learning ecosystem includes all the elements that contribute to a learner’s overall learning experience. The components of a learning ecosystem are numerous, including people, technology platforms, knowledge bases, culture, governance, strategy, and other internal and external elements that have an impact on learning. Therefore, moving forward, it is crucial to integrate learning across formal, nonformal, and informal learning processes and activities in a more strategic way.

You are not a parrot — from nymag.com by Elizabeth Weil and Emily M. Bender

Excerpts:

A handful of companies control what PricewaterhouseCoopers called a “$15.7 trillion game changer of an industry.” Those companies employ or finance the work of a huge chunk of the academics who understand how to make LLMs. This leaves few people with the expertise and authority to say, “Wait, why are these companies blurring the distinction between what is human and what’s a language model? Is this what we want?”
…
Bender knows she’s no match for a trillion-dollar game changer slouching to life. But she’s out there trying. Others are trying too. LLMs are tools made by specific people — people who stand to accumulate huge amounts of money and power, people enamored with the idea of the singularity. The project threatens to blow up what is human in a species sense. But it’s not about humility. It’s not about all of us. It’s not about becoming a humble creation among the world’s others. It’s about some of us — let’s be honest — becoming a superspecies. This is the darkness that awaits when we lose a firm boundary around the idea that humans, all of us, are equally worthy as is.

Employment of people with disabilities surges to a record high amid remote work policies [thenationalnews.com]

On 03/02/2023, in Bias | Diversity Equity & Inclusion (DE&I), business, career development, corporate / business world, neurodivergent/special needs, society, sociology, workplace, by Daniel Christian

Employment of people with disabilities surges to a record high amid remote work policies — from thenationalnews.com; with thanks to Robert Gibson on LinkedIn for this resource
Employment among disabled people in the US rose to 21.3% in 2022

Excerpt:

Daily tasks such as commuting and navigating an office space can be difficult for people depending on their disabilities. As companies adopted remote and hybrid work arrangements, more disabled people applied for and landed jobs — sometimes for the first time in years.

The recent push by companies urging workers to return to the office may threaten the gains made by disabled people, who comprise about 12 per cent of the population, according to the bureau. A report by the consulting firm McKinsey and Company published last June estimated that 35 per cent of companies offered a fully remote option.

Overall, disabled people are still less likely to be employed than their counterparts who don’t have disabilities, and they are twice as likely to be employed part-time, the BLS report said. They’re also more likely to be self-employed.

Learning Ecosystems

ANALYSIS: ‘Microcredentials’ poised to disrupt higher ed as degrees lose relevance to employers [Kearns]

You no longer need a college degree to work at these 7 companies [Dodd]

Higher Learning Commission’s 2023 Trends

Challenging ‘Bad’ Online Policies and Attitudes [D’Agostino]

Employment of people with disabilities surges to a record high amid remote work policies [thenationalnews.com]

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