communications

“The rise of the self-service [legal] delivery model” plus four other legal-related items

On 06/12/2022, in 21st century, 24x7x365 access, career development, change, communications, computer science, expectations, future, ideas, innovation, law schools, legal reform, legal technologies, legislatures / government / legal, mobile technologies, programming, UK, United States, by Daniel Christian

How has your legal service delivery model changed as we look forward to post-pandemic life? — from legal.thomsonreuters.com

Excerpt:

The rise of the self-service delivery model
Self-service for legal clients was already a trend before COVID, a trend that accelerated during the shutdowns. Clients now expect to be able to find answers themselves to many of their basic legal questions. Call it the Google-fication of legal service delivery. Clients also want to be able to see their matter statuses without having to take the time to call their lawyers, possibly incurring a charge.

Below are some other legal-related items:

Law Schools Are Changing Thanks To Legal Tech — from lawyer-monthly.com
New digital skills courses are rapidly being added to undergraduate law degrees in the UK. While the first students are currently studying the digital skills course, it’s expected that further students will take part over the coming months. Here, we explore what digital skills courses in law schools are covering.

Pioneers and Pathfinders: Bob Ambrogi — from seyfarth.com by J. StephenPoor

Description of podcast:

For anyone following the rapidly evolving area of legal technology, today’s guest will be a familiar voice. Bob Ambrogi—lawyer, journalist, media consultant, and blogger—has been working at the intersection of law, media, and technology for 40 years. He is known internationally for his expertise in legal technology, legal practice, and legal ethics. He’s won numerous awards for his blog and his leading role on the cutting edge of change in the industry, including being named to Fastcase 50 and Legal Rebels Trailblazers. Before entering the blogosphere, Bob was an editor at a number of mainstream legal publications.

In today’s conversation, we talk about Bob’s journey as a journalist, his views on the current state of mainstream media, the potential of regulatory reform to further disrupt the industry, and the growing diversity of the legal technology industry.

***

>$425M in investment has poured into #contractmanagement in 2022. Here’s a ? on (i) possible reasons this is happening and (ii) where this market is going /1https://t.co/bYaWxOiY4Y

— Noah Waisberg (@nwaisb) May 17, 2022

Founders Forum invests in fintech-focused virtual law startup Chronos Law — from globallegalpost.com by Ben Edwards
Chronos will be rebranded Founders Law as part of the deal

Bohills said: “Most tech businesses require flexible legal services that don’t fit the traditional law firm model. I designed the firm to scale with the ambitious startups we support. This new investment will enable us to further recruit and satisfy the growing demand from the tech sector and its need for a new way to access legal advice.

What The Future Of Technology In The Workplace Means For Office Design And Operations — from workdesign.com by Mara Hauser

Excerpt:

Advances in technology continue to influence the workplace as corporate entities and coworking operators are confronted with modern challenges surrounding productivity and collaboration. We lead teams to execute intentional designs that reflect brand vision and produce lively, productive workspaces. With the growing demand from employees for workplace flexibility, these technological advancements must be reflected in both office design and business practices in order to add value and ultimately achieve operational excellence.

.

Podcasting studio at FUSE Workspace in Houston, TX.

4 Online Tactics to Improve Blended Learning — from campustechnology.com by Megan Burke, CPA, Ph.D.
An accounting professor shares how best practices from online pedagogy have helped her create a blended learning environment that supports student success.

Excerpts:

Now that students are back in the classroom, I have been combining these tactics with in-person instruction to create a blended learning environment that gives my students the best of both worlds.

The right activities, on the other hand, can make a significant difference. For example:

Breakout rooms (for think/pair/share);
Polls and quizzes that are low-stakes and anonymous to encourage full engagement;
Using the whiteboard option; and
Having reviews of material at the end of class.

I also encourage faculty (and myself!) to get out and meet with employers and ask what we can do to better prepare students, so that we can get a better feel for what first-year staff really need to know — and ensure that we present that knowledge and information in the classroom.

You can practice for a job interview with Google AI — from engadget.com by J. Fingas
You’ll know how to answer key questions.

Why So Many Teachers Are Leaving, and Why Others Stay [Gonzalez]

On 05/16/2022, in career development, change, collaboration, communications, education, education reform, K-12 related, leadership, strategy, teachers, by Daniel Christian

Why So Many Teachers Are Leaving, and Why Others Stay — from cultofpedagogy.com by Jennifer Gonzalez

Excerpts:

It’s no exaggeration to say that a big shift has occurred, and it happened very, very recently. If you are in a leadership position—a school administrator, a district superintendent, or even an official at the state level—and you’re concerned about this shift (which you definitely should be), I’m hoping to offer something helpful here.

We’ll start with the stories of four teachers who recently made the decision to leave their jobs and finding the common threads between them. These are the cautionary tales, the ones from which we can learn what not to do. Think of this part as “How to Lose a Teacher in One School Year or Less.”

Part two will be about teachers who stayed, and the administrative decisions that made this possible.

“The best thing the leadership in my school did was to LISTEN to the teachers. We are on the front lines and we see problems developing on a day to day basis. When admin listens to the problems WE are experiencing and seeks wisdom from US on potential solutions, that is absolutely the most significant factor on why our staff has seen less turnover than other schools.”

24 ideas for creating a discussion-rich classroom [Miller]

On 05/13/2022, in collaboration, communications, communities of practice, face-to-face, higher education, ideas, instructional design, K-12 related, law schools, learning, Learning Experience Design, participation, pedagogy, student-related, teachers, teaching & learning, web-based collaboration, by Daniel Christian

24 ideas for creating a discussion-rich classroom — from ditchthattextbook.com by Matt Miller
Discussion can engage students and help them to see different perspectives. Here are strategies you can use to create a discussion-rich classroom.

Also relevant/see:

4 Online Teaching Strategies To Promote Collaboration and Community — from scholarlyteacher.com by Amanda Steiner and Jennifer Lemke

“Airbnb’s design for employees to live and work anywhere” — now apply that to a school, college, or university [Barrett]

On 05/11/2022, in Australia, blended learning, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, corporate / business world, corporate universities / corporate training, Daniel S. Christian, education, experimentation, face-to-face, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, hybrid learning, Hyflex learning, ideas, innovation, instructional design, internet, IT in HE, K-12 related, learning ecosystem, Learning from the Living [Class] Room, learning preferences, learning spaces, New "Amazon.com" of Higher Education, new business models, online learning, participation, platforms, reinvent, remote teaching and learning, smart classrooms, smart/connected TV, society, staying relevant, student-related, surviving, teachers, technologies for your home, universities, videoconferencing, vision/possibilities, by Daniel Christian

Airbnb’s design for employees to live and work anywhere — from news.airbnb.com; with thanks to Tom Barrett for this resource

Excerpt:

Airbnb is in the business of human connection above all else, and we believe that the most meaningful connections happen in person. Zoom is great for maintaining relationships, but it’s not the best way to deepen them. Additionally, some creative work and collaboration is best done when you’re in the same room. I’d like working at Airbnb to feel like you’re working at one of the most creative places on Earth, and this will only happen with some in-person collaboration time.

The right solution should combine the best of the digital world and the best of the physical world. It should have the efficiency of Zoom, while providing the meaningful human connection that only happens when people come together. We have a solution that we think combines the best of both worlds.

We’ve designed a way for you to live and work anywhere—while collaborating in a highly coordinated way, and experiencing the in-person connection that makes Airbnb special. Our design has five key features…

Now, a thought exercise on that item from Tom Barrett:

While you are there, extend the thought experiment and imagine the new policy for a school, college or university.

You can work from home or the office
You can move anywhere in the country you work in, and your compensation won’t change
You have the flexibility to travel and work around the world
We’ll meet up regularly for team gatherings, off-sites, and social events
We’ll continue to work in a highly coordinated way

From DSC:
As a reflection on this thought experiment, this graphic comes to my mind again. Teachers, professors, trainers, staff, and students can be anywhere in the world:

Learning from the living class room

Three items re: hyflex classrooms/learning [Beatty & Samuel]

On 05/11/2022, in 21st century, A/V -- audio/visual, adjunct faculty, collaboration, colleges, communications, community colleges, corporate universities / corporate training, digital audio, digital video, distance education, education technology, experimentation, faculty, higher education, Hyflex learning, instructional design, IT in HE, K-12 related, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, learning theories, liberal arts, pedagogy, platforms, remote teaching and learning, smart classrooms, teachers, teaching & learning, technology (general), telecommunications, tools, training / L&D, United States, universities, user experience (UX), vendors, videoconferencing, by Daniel Christian

Technology for HyFlex Classrooms: Major Considerations — from hyflexlearning.org by Brian Beatty

Excerpts:

This post describes four aspects of classroom technology that are very important to address when developing a HyFlex approach that can be effective at scale.
…

The classroom technology needs can be organized into four areas:

two-way audio stream (connection),
incoming video presentation of remote learners
outgoing video presentation of classroom and learners
interactive technology to support interaction, engagement, and formative assessment

Also re: hyflex teaching — where some students are physically present and some are coming into the class remotely– see:

Part I – Motivating Learners by Building Efficacy (Confidence) through Scaffolding and Support— from hyflexlearning.org by Jeanne Samuel

Excerpts:

HyFlex delivery may be new to many learners. Therefore, it is important to provide them with the supports they need to be successful. Regardless of the delivery mode, learners are motivated by success and by instructor presence. In part one of this topic post, we will write about how instructor support and feedback (a form of guidance) can motivate learners and build learner confidence.

PART II- Feedback for Improving Student Success and Satisfaction — from hyflexlearning.org by Jeanne Samuel

Excerpt:

In part 1 of this post, we focused on how feedback and support promote learner confidence. Learner confidence can lead to improved learner retention, progression, and success regardless of the class delivery mode. In part 2, we focus on feedback strategies.

The idea of someone’s “presence” continues to get stronger, more realistic online/digitally. How might this impact our future learning ecosystems? [Christian]

On 05/04/2022, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, active learning, art, collaboration, communications, communities of practice, content development, aggregation, repositories, creativity, Daniel S. Christian, education technology, emerging technologies, engineering, entrepreneurship, experimentation, face-to-face, future, game-changing environment, higher education, Holographic comms, human-computer interaction (HCI), ideas, immersion, innovation, K-12 related, learning, learning ecosystem, Metaverse, multimedia, online learning, platforms, productivity / tips and tricks, remote teaching and learning, tools, training / L&D, user experience (UX), Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, web-based collaboration, workplace, by Daniel Christian

From DSC:
The posting below (out at vrscout.com) made me reflect that the idea of someone’s presence continues to get stronger and more realistic in the online/digital worlds. How might this impact our future learning ecosystems?

Hologram voicemails are here thanks to asynchronous reality — from vrscout.com by Bobby Carlton; with thanks to Ori Inbar for this resource out on Twitter

Education Needs a Reset. We Can Start by Listening to Our Teachers. — from edsurge.com by Elissa Vanaver

Excerpts:

What too few politicians and parents are talking about, though, is the dire state of the career pipeline for teachers, the ones we’ll be depending on to lead the post-pandemic learning recovery in our classrooms over the next few years—not to mention for the next generation.

Valuing teachers is the systemic path to centering students. In order to move the needle, we must go beyond what teachers need to do to address root causes that require cultural and systemic change. Here are a few things it will take:

Understanding that teaching and learning are inherently relational and the power relationships have on student and teacher success.
Centering the joy of learning and making classrooms a place students and teachers want to be.
Creating an empowered teaching culture to advocate for children and encouraging creativity that optimizes engagement.
Fostering culturally responsive methods through continuous mentoring by exceptional, experienced educators.
Developing partnerships with quality teacher preparation programs for coherent and supportive career pathways.

From DSC:
When I used to work in customer service and also in technical support at Baxter Healthcare, I always thought that management should be listening closely to those employees who were on the front lines — i.e., those of us who were in regular contact with Baxter’s customers. Similarly, the teachers are on the front lines within education. We need to give them a huge say in what happens in the future of the preK-12 learning ecosystems. We also need the students’ voices to be heard big time.

Also popular last month from edsure.com, see:

Students Have Different Thinking Speeds. Inclusive Teaching Means Realizing That. — by Jeffrey R. Young

Grandpa Creates Hologram Twin For Future Grandkids Using VR — from vrscout.com by Kyle Melnick
Not even death will stop this tech-savvy grandfather from meeting his great-grandchildren.

“I think it is a wonderful way to preserve my family’s history for future generations,” said Jerry while speaking to Jam Press. “To see myself like that, is just mind-blowing — it feels like watching a movie. By not just reading the words as in my memoir but to actually get the chance to see and hear me recalling the stories is just magical.”

Also from Kyle Melnick:

How VR/AR Technology Is Being Used To Treat Autism
XRHealth brings its unique VR/AR therapy to the United States.

Excerpt:

Previously available in Australia, the technology has been used to treat the effects of autism, from anxiety and stress to attention, memory, mobility/coordination, and frustration tolerance. XRHealth’s healthcare platform offers a variety of professional services. This includes one-on-one meet-ups with XRHealth therapists as well as virtual group sessions, all of which accessible remotely using modern VR headsets.

The amazing opportunities of AI in the future of the educational metaverse [Darbinyan]

On 04/29/2022, in Artificial Intelligence/Agents/LLMs/and Related, bots, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate universities / corporate training, digital audio, digital learning, digital video, distance education, education, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, Facebook / Meta Platforms, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, immersion, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, languages and translation, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, learning spaces, library / librarians, lifelong learning, Metaverse, Michigan, more voice more choice more control, multimedia, Natural Language Processing (NLP), NVIDIA, online learning, personalized/customized learning, student-related, teachers, teaching & learning, teaching online, technologies for your home, United States, universities, virtual field trips, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, voice recognition / voice enabled interfaces, wearables, web-based collaboration, Web3, by Daniel Christian

The amazing opportunities of AI in the future of the educational metaverse — from forbes.com by Rem Darbinyan

Excerpt:

Looking ahead, let’s go over several potential AI-backed applications of the metaverse that can empower the education industry in many ways.

Multilingual Learning Opportunities
Language differences may be a real challenge for students from different cultures as they may not be able to understand and keep up with the materials and assignments. Artificial intelligence, VR and AR technologies can enhance multilingual accessibility for learners no matter where they are in the world. Speech-to-text, text-to-speech and machine translation technologies enrich the learning process and create more immersive learning environments.
…
AI can process multiple languages simultaneously and provide real-time translations, enabling learners to engage with the materials in the language of their choice. With the ability to instantly transcribe speech across multiple languages, artificial intelligence removes any language barriers for students, enabling them to be potentially involved, learn and communicate in any language.

Artificial Intelligence (AI) in Education Market size exceeded USD 1 billion in 2020 and is expected to grow at a CAGR of over 40% between 2021 and 2027. (source)

Along the lines of innovation within our educational learning ecosystems, see:

3 Questions for Coursera’s Betty Vandenbosch & U-M’s Lauren Atkins Budde on XR — from insidehighered.com by Joshua Kiim
How might extended reality shape the future of learning?

Excerpts (emphasis DSC):

[Lauren Atkins Budde] “Being able to embed quality, effective extended reality experiences into online courses is exponentially a game-changer. One of the persistent constraints of online learning, especially at scale, is how do learners get hands-on practice? How do they experience specific contexts and situations? How do they learn things that are best experienced? XR provides that opportunity for actively doing different kinds of tasks, in various environments, in ways that would otherwise not be possible. It will open up Lauren Atkins Buddeboth how we teach online and also what we teach online.”
…
These courses are really exciting and cover a broad range of disciplines, which is particularly important. To choose the right subjects, we did an extensive review of insights from industry partners, learners and market research on in-demand and emerging future-of-work skills and then paired that with content opportunities where immersive learning is really a value-add and creates what our learning experience designers call “embodied learning.”

Addendum on 5/1/22:
Can the Metaverse Improve Learning? New Research Finds Some Promise — from edsurge.com by Jeffrey R. Young

“The findings support a deeper understanding of how creating unique educational experiences that feel real (i.e., create a high level of presence) through immersive technology can influence learning through different affective and cognitive processes including enjoyment and interest,” Mayer and his colleagues write.

We need to use more tools — that go beyond screen sharing — where we can collaborate regardless of where we’re at. [Christian]

On 04/20/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adjunct faculty, adult learning, blended learning, Bring your own device (BYOD), business, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, creativity, Daniel S. Christian, digital audio, digital learning, digital photography, digital storytelling, digital textbooks, digital video, distance education, e-publishing related items (EPUB and more), education, education technology, emerging technologies, engagement / engaging students, engineering, entrepreneurship, experimentation, face-to-face, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, Hyflex learning, ideas, immersion, innovation, instructional design, interaction design, interactivity, interface design, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, lifelong learning, multimedia, New "Amazon.com" of Higher Education, new business models, new media literacies, online learning, online media, online tutoring, participation, pedagogy, platforms, presentations, productivity / tips and tricks, professional development, project-based learning, remote teaching and learning, skills, smart classrooms, smart/connected TV, story, storytelling, strategy, student-related, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, United States, universities, usability, user experience (UX), using teams, vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, visualizing information, vocational / trades, web-based collaboration, Web3, webinars, workplace, XR - extended reality, by Daniel Christian

From DSC:
Seeing the functionality in Freehand — it makes me once again think that we need to use more tools where faculty/staff/students can collaborate with each other REGARDLESS of where they’re coming in to partake in a learning experience (i.e., remotely or physically/locally). This is also true for trainers and employees, teachers and students, as well as in virtual tutoring types of situations. We need tools that offer functionalities that go beyond screen sharing in order to collaborate, design, present, discuss, and create things. (more…)

Zoom Announces New Education Features, Enhancing Hybrid [Hyflex] Learning Experience for Educators & Students [Soulunii]

On 04/19/2022, in collaboration, colleges, communications, community colleges, corporate / business world, corporate universities / corporate training, digital audio, digital learning, digital video, distance education, education technology, engagement / engaging students, experimentation, face-to-face, higher education, human-computer interaction (HCI), Hyflex learning, India, innovation, instructional design, interaction design, interactivity, K-12 related, law schools, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning spaces, liberal arts, tools, training / L&D, United States, universities, vendors, videoconferencing, web-based collaboration, by Daniel Christian

Zoom Announces New Education Features, Enhancing Hybrid [Hyflex] Learning Experience for Educators & Students — from edtechreview.in by Stephen Soulunii

Excerpt:

According to a news release, the features span Zoom’s Chat and Meeting offerings and are designed to support teachers who need to engage and manage students joining class remotely or submitting homework assignments.
…
Breakout Rooms Enhancements
Breakout rooms, a popular education feature, also received enhancements in this latest release. Program Audio allows meeting hosts to share content with audio to breakout rooms, adding the ability to share videos with audio. With the LTI Pro integration enhancement, educators can populate breakout rooms from the course roster. This can be used to assign breakout rooms in advance, and then automatically sort students into breakout rooms.

Anywhere Polls
Anywhere Polls will allow polling content to live in a central repository that can be accessed from any meeting on an account, instead of being associated with a particular meeting. This will make it easier for instructors to reuse polls and will also be beneficial for grading. This feature will be available this year.

Learning Ecosystems

“The rise of the self-service [legal] delivery model” plus four other legal-related items

What The Future Of Technology In The Workplace Means For Office Design And Operations [Hauser]

4 Online Tactics to Improve Blended Learning [Burke]

Grandpa Creates Hologram Twin For Future Grandkids Using VR [Melnick]

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